Robinhood

Review and advise on compliance of public communications with regulatory standards, develop guidelines, and improve review processes. | 5+ years in communications compliance or related financial services role, with knowledge of applicable regulatory frameworks and strong communication skills. | Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Communications Compliance team ensures our parent company and affiliate entities maintain the highest standards of regulatory and brand integrity. We review, audit, approve, and advise on a wide range of public-facing retail communications, partnering closely with Marketing, Legal, Content, and Compliance teams. As a Communications Compliance Senior Specialist, you will review and advise on parent company and enterprise-level communications, including select third-party advertising content, and work with business compliance on multi-entity communications. You will provide guidance early in the creative process and support internal teams in meeting regulatory requirements and internal policies. This role plays a key part in ensuring communications align with FTC, SEC, FINRA, CFTC, FCA, and other applicable regulatory standards. You will also contribute to strengthening review processes and documentation practices that support consistent, high-quality compliance oversight. This role is based in our Menlo Park, CA, New York, NY, and Washington, DC offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Review, analyze, and advise internal clients on the adherence of parent company/enterprise-level communications and certain third party advertising units with compliance and firm guidelines Conduct principal-level review and approval of communications to ensure they meet applicable regulatory laws as well as firm standards Guide internal stakeholders and teammates on Compliance for projects and deliverables with an enterprise-level lens and perspective Attend Communications and Marketing partners staff meetings to provide early advice on parent company communications campaigns and PR strategies Draft practical guidelines for internal clients to ensure compliance with regulatory and firm requirements Engage internal legal counsel in the process to ensure the appropriate legal discipline opines at the right time Develop and implement process and system improvements to increase quality, effectiveness, impact and scalability What you bring A bachelor’s degree or equivalent experience in a legal or compliance role within the financial services industry 5+ years of experience in communications compliance or a related function supporting public-facing content Knowledge of applicable regulatory frameworks, including FTC, SEC, FINRA, CFTC, FCA, or similar regulatory requirements Strong written and verbal communication skills, with the ability to provide clear, practical guidance to diverse business partners Experience managing multiple priorities and larger, complex compliance projects, independently with shifting deadlines while maintaining attention to detail and documentation standards Ability to effectively manage multiple priorities and adapt to a changing environment-project management skillset is a bonus Ability to collaborate cross-functionally with Legal, Compliance, Marketing, Content, Research, Engineering, or similar teams to support compliant communications. Experience using tools such as Google Workspace, Figma, Red Oak, Tableau, or Coda, and familiarity with AI-enabled business tools such as ChatGPT or Google Gemini in a compliance or business context What we offer Challenging, high-impact work to grow your career. Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $115,000—$135,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $101,000—$119,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $89,000—$105,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Build and scale performance marketing programs across international markets, focusing on acquisition, measurement, and optimization. | 7+ years in performance or growth marketing within consumer financial services or fintech, with experience in launching international paid acquisition programs, designing experiments, and working with large datasets. | Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Performance Marketing team is responsible for driving efficient, measurable user and revenue growth across our core products. We develop data-driven acquisition strategies, strengthen measurement and attribution systems, and partner closely with creative, product, and analytics teams to optimize performance across the full marketing funnel. Our work spans brokerage and crypto, with increasing focus on expanding Robinhood’s reach in international markets. As a Senior Performance Marketing Manager, International, you will build and scale performance marketing programs across Europe and the UK. You will own channel-level acquisition strategy, measurement rigor, and budget allocation to deliver efficient user growth and revenue. This role requires strong analytical depth, hands-on channel management experience, and the ability to translate complex data into clear recommendations for senior leaders. You will play a critical role in shaping how we test, measure, and optimize growth across markets! This role is based in our Menlo Park, CA and New York City, NY offices,, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Build performance marketing strategy across brokerage and crypto products in international markets, with accountability for acquisition volume, customer acquisition cost (CAC), lifetime value (LTV), and payback period by country and channel Develop and implement measurement approaches to evaluate channel incrementality and identify points of diminishing returns across EU and UK programs Partner with data science and external measurement vendors to design and execute match market tests and lift studies that quantify incremental cost per acquisition (CPA) and return on ad spend (ROAS) Work closely with creative and legal teams to develop country-specific messaging and creative strategies aligned with regulatory requirements and market nuances Collaborate with product marketing teams to design channel-specific user journeys and experiments that improve conversion rates and downstream revenue What you bring 7+ years of performance or growth marketing experience in consumer financial services, fintech, or a similarly data-intensive industry Experience launching and scaling paid acquisition programs in Europe and other markets outside the United States Demonstrated experience designing and running structured experiments, including A/B tests, match market tests, and multi-touch attribution systems across online and offline channels Strong analytical skills with experience using data to inform budget allocation, prioritization, and executive-level recommendations Familiarity with SQL and experience working directly with large datasets What we offer Challenging, high-impact work to grow your career. Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $166,000—$195,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $146,000—$172,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $129,000—$152,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Represent Robinhood in customer dispute resolution, manage litigation and arbitration matters, and advise on litigation risk. | JD with good standing, 5+ years of litigation experience, and familiarity with financial services or arbitration preferred. | Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Litigation and Regulatory Enforcement team sits within Robinhood’s Legal and Corporate Affairs organization and is responsible for managing the firm’s litigation, arbitration, and regulatory enforcement matters while providing practical risk guidance to the business. The team partners closely with internal stakeholders and external counsel to resolve disputes efficiently and protect the company’s long-term interests. As Senior Counsel, Litigation & Arbitration, you will represent Robinhood in customer dispute resolution matters, including litigation and arbitration, and advise the firm on litigation risk. You will play a key role in managing customer disputes nationwide, contributing to regulatory enforcement matters as needed, and helping the business proactively address and mitigate risk. This role is well-suited for someone who brings sound judgment, strong organizational skills, and the ability to manage multiple matters in a fast-paced environment. This role is based in our New York, NY, Menlo Park, CA, and Washington, DC offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Represent Robinhood in customer dispute resolution matters, including arbitrations before FINRA, AAA, NFA, and other arbitral forums Manage customer litigation matters across multiple jurisdictions, from early assessment through resolution Partner closely with outside counsel to oversee litigation and arbitration strategy, case management, and outcomes Contribute to regulatory enforcement matters and internal or external investigations as needed Work with internal business partners to assess litigation risk, address pre-litigation disputes, and support risk-mitigation strategies Assist with oversight of subpoena responses and other third-party legal process matters What you bring J.D. and membership in good standing with at least one U.S. state bar 5+ years of meaningful litigation experience, including responsibility for managing cases or matters Experience at a law firm, in-house legal department, or government agency is preferred Clear and effective written and verbal communication skills Strong organizational skills and attention to detail Ability to manage multiple matters concurrently and meet deadlines in a dynamic environment Experience in financial services and/or FINRA arbitration is a plus What we offer Challenging, high-impact work to grow your career. Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $187,000—$220,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $165,000—$194,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $146,000—$172,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Leading large-scale technical programs to improve system performance, scalability, and reliability for brokerage infrastructure. | Requires 5+ years in leading complex technical or engineering programs, with strong system architecture understanding and experience with large-scale distributed systems. | Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Brokerage Technical Program Management team ensures our core brokerage systems remain scalable, observable, and reliable as Robinhood supports its next 10 million customers and beyond! The team partners closely with Engineering, Product, and operational partners to deliver durable platform improvements that strengthen performance, reliability, and developer efficiency. As a Technical Program Manager (IC6), you will lead complex technical programs focused on system performance, observability, and automation. You will translate platform strategy into executable plans, align senior technical stakeholders, and improve how teams plan, execute, and operate at scale. Your work will directly support the stability and growth of Robinhood’s brokerage infrastructure. This role is based in our Menlo Park, CA or New York, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do ● Lead large-scale technical programs from early design through delivery, launch, and operational readiness across brokerage infrastructure systems ● Translate infrastructure and platform strategy into clear roadmaps, milestones, and execution plans in partnership with Product and Engineering leaders ● Identify and manage risks, dependencies, and bottlenecks related to system performance, scalability, reliability, and developer productivity ● Establish and improve lightweight program management mechanisms that increase execution speed while reducing operational overhead ● Provide consistent visibility into program status, priorities, risks, and tradeoffs for engineering, product, and executive stakeholders What you bring ● 5+ years of experience leading complex technical or engineering programs in large-scale, fast-moving environments ● Strong technical fluency, including the ability to understand system architecture, evaluate design tradeoffs, and partner closely with senior engineers ● Demonstrated ability to bring structure and measurable outcomes to ambiguous problem spaces ● Clear written and verbal communication skills, with experience influencing both technical and non-technical stakeholders ● Experience supporting or working with large-scale distributed systems Bonus points ● Background supporting financial systems, brokerage platforms, or portfolio trading systems What we offer ● Challenging, high-impact work to grow your career ● Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching ● Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents ● Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more ● Employer-paid life & disability insurance, fertility benefits, and mental health benefits ● Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! ● Exceptional office experience with catered meals, events, and comfortable workspaces In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $191,000—$225,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $168,000—$198,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $150,000—$176,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Leading operational teams to enhance guest experiences and streamline processes. | Extensive experience in operations, guest experience, and team leadership, but lacks the specialized tax expertise required for this role. | Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood is looking for a skilled Senior Manager to join our rapidly growing team. This role will be reporting to the Senior Director of Tax. You will help lead our tax team to support new global product launches and corporate transactions in pursuit of the company-wide objectives. The Senior Manager Tax, Product and M&A position will be located at our headquarters in Menlo Park, CA. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Serve as a tax team lead to collaborate with product, legal, and finance teams to identify tax risks and opportunities related to new product launches and business initiatives Analyze new initiatives and provide comprehensive income and indirect tax requirements based on feedback from internal and external stakeholders Drive system requirements and testing on new initiatives with engineers and data teams Lead tax structuring planning opportunities related to domestic and cross-border M&A transactions, including joint ventures, acquisitions, and reorganizations Conduct and oversee tax due diligence for potential acquisitions and investments Manage post-acquisition tax integration planning and partner closely with legal, finance, and corporate development teams to ensure tax requirements are met Monitor changes in US and foreign tax law as they related to Robinhood’s operations Manage external advisors to collect feedback from subject matter experts as required What you bring 10 or more years of corporate tax experience with a Law Firm, Big 4 accounting firm and/or corporate tax department Possess a solid understanding of broad corporate income tax concepts including experience with M&A transactions and tax implications of foreign operations Detail-oriented with strong analytical skills Excellent communication (both written & verbal) and interpersonal skills with a proven ability to distill complex tax concepts into clear, actionable advice for both tax and non-tax stakeholders Strong computer skills utilizing MS Excel, Word and PowerPoint Ability to prioritize multiple tasks in a deadline driven, dynamic environment Bachelor degree in Accounting/Finance, MS in Tax, J.D. or CPA preferred What we offer Challenging, high-impact work to grow your career. Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $170,000—$200,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $150,000—$176,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $133,000—$156,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Designing and leading the development of complex crypto features and experiences, ensuring accessibility and inclusivity. | Extensive experience in designing for complex, user-focused products, with a strong portfolio, and a willingness to learn about crypto. | Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We’re looking for an exceptional Staff Product Designer to help shape the future of our crypto experiences. Crypto is one of the most dynamic and rapidly evolving spaces in technology, offering endless opportunities for innovation and creativity. As a designer in this field, you’ll tackle complex challenges—like simplifying decentralized systems, building trust in a new financial paradigm, and making crypto truly accessible to all. This is your chance to work with finance and technology, crafting products that empower people to interact with and understand crypto in intuitive, meaningful ways. You’ll be designing solutions that break down barriers, foster financial inclusion, and redefine how people engage with our product, all while collaborating with a forward-thinking team passionate about transforming this space. This role is based in our Menlo Park, CA, New York, NY, and Bellevue, WA office(s), with in-person attendance expected at least 3 days per week. What you’ll do • Lead with Vision: Drive the design strategy and execution for key crypto features and experiences, setting a high bar for design excellence. • Shape the Future: Collaborate with cross-functional teams to define how people interact with and understand crypto, simplifying complex systems for diverse audiences. • Champion Inclusion: Ensure our designs empower users of all backgrounds, building experiences that are accessible, equitable, and user-friendly. • Own End-to-End Design: From research and ideation to prototyping and delivery, you’ll take ownership of crafting seamless, impactful designs. • Mentor and Inspire: Provide guidance and leadership within the design team, fostering collaboration, growth, and innovation. What you bring • Proven Expertise: Extensive experience designing for complex, user-focused products at scale, with a strong portfolio that showcases your ability to simplify intricate workflows. • Crypto Curiosity: While deep crypto knowledge isn’t required, an eagerness to dive in and understand the space is a must. • Inclusive Design Thinking: A strong commitment to creating equitable and accessible experiences that resonate with diverse user groups. • Systems Problem Solver: You excel at balancing micro and macro perspectives, creating cohesive design systems that scale. • Collaboration Skills: A proven track record of partnering with engineering, product, and research teams to bring ideas to life. What we offer • Challenging, high-impact work to grow your career • Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching • Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents • Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more • Employer-paid life & disability insurance, fertility benefits, and mental health benefits • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! • Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $187,000—$220,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $165,000—$194,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $146,000—$172,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Design and improve NPS measurement frameworks, conduct deep-dive analyses, build scalable data processes, and support competitive benchmarking to enhance customer experience and company strategy. | 2-5 years in analytics or data science, degree in quantitative field, proficiency in SQL and Python, experience with statistical modeling and AI/LLM, strong communication and business impact skills. | Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Customer Intelligence and AI (CIAI) team is a specialized Data Science group within Robinhood’s Corporate Strategy organization. Our mission is to unlock deeper insights into customer behaviors, satisfaction, and market performance through Net Promoter Score (NPS), benchmarking, and advanced analytics. We apply data science, machine learning, and AI to improve customer experiences, drive operational efficiency, and inform company-wide strategy. We partner with teams across Robinhood—including Product, Data, Engineering, Marketing, Finance, and Research. Our work powers strategic decision-making, enhances operational performance, and integrates into data science and AI pipelines across the company. As a Data Scientist, Analytics on the CIAI team, you will strengthen and expand Robinhood’s NPS and benchmarking capabilities. This includes designing and improving measurement frameworks, conducting deep-dive analyses, and shaping how Robinhood tracks and improves customer experience relative to competitors. You’ll contribute to both recurring programs and new technical projects that advance our ability to measure company performance and improve decision-making efficiently. The ideal candidate is able to wear both technical and strategic hats—bringing strong analytical and programming skills, paired with curiosity and business acumen. You should feel comfortable moving between deep technical work (statistics, modeling, programming) and business impact (generating insights, influencing decisions, driving change). This role is based in our Menlo Park, CA, New York, NY or Chicago, IL offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What You’ll Do • Strengthen Robinhood’s NPS programs by supporting the full stack of data science work—from data pipelines and analytics to dashboarding, reporting, and deep-dive analysis. • Drive innovation in the NPS space, including experimentation with AI- and LLM-based approaches to customer intelligence and feedback analysis. • Build and maintain scalable data processes to collect, manage, and synthesize information from a wide range of internal and external sources. • Support competitive benchmarking efforts, providing technical expertise for competitive intelligence and contextualizing Robinhood’s performance relative to peers. • Advocate for customers by helping establish best practices in how we measure, interpret, and act on customer feedback. What You Bring • 2-5 years of experience in an analytics or data science role, ideally blending quantitative analysis with business impact (e.g., roles in technology, financial services, consulting, or research). • Degree or equivalent experience in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, or a related field. • Proficiency in SQL and Python, with hands-on experience in data wrangling, visualization, and analysis. • Familiarity with statistical modeling techniques; exposure to text analytics, natural language processing, or AI/LLM applications is a plus. • Proven ability to translate complex data into clear, actionable insights that influence business decisions. • Excellent attention to detail and ability to manage priorities and deadlines across multiple projects. • Ownership mentality and self-starter attitude, with creativity and resourcefulness to solve ambiguous problems and drive outcomes. • Excellent communication skills, with the ability to engage audiences across technical and non-technical teams and influence decision-making at multiple levels. What We Offer • Challenging, high-impact work to grow your career • Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching • Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents • Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more • Employer-paid life & disability insurance, fertility benefits, and mental health benefits • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! • Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $132,000—$155,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $116,000—$136,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $103,000—$121,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.