Rivian

Oversee digital manufacturing projects, including automation, controls, and robotics system development from concept to launch. | Requires 7+ years in manufacturing equipment development, experience with validation activities, and managing system integrators and vendors. | About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As one of our Technical Program Managers, you will oversee Digital Manufacturing Engineering projects from concept through launch, including conceptualization, design, procurement, installation, commissioning, and turnover to Operations. This role will focus on the development of Rivian’s core factory automation and controls & robotics systems. Depending on your background and interest, you could lead projects across the factory including Battery, Drive Unit, Stamping, Body-Weld, Paint, Plastics, General Assembly, and more. This role is located at our Plymouth, MI facility and reports director to the Sr. Director, Manufacturing Engineering and Automation. Responsibilities • Guide a cross-functional team comprised of engineering, CAPEX, supply chain, construction management, and others to design, integrate, and deploy standard automation, Ai and industrial equipment. • Support Ai, Controls & Robotics automation, conveyors and digital systems development, schedule, and cost in a rapidly evolving environment. • Build comprehensive line specifications and automation standards, taking input from other Engineering teams and Operations. • Create and maintain a digital and Ai development roadmap for your area. • Lead meetings and document meeting minutes, open issues, and specific team follow-up items. • Collaborate with all parties to review and maintain project timing that fulfills company requirements. • Coordinate tool, part, and equipment delivery that supports program milestones. • Develop and implement systems and processes that streamline department business practices. • Collaborate with team leaders to prioritize, resource, and track progress of team projects. • Work with the rest of the Technical Program Management team to develop the Manufacturing Engineering team’s equipment development and validation processes. Qualifications • Bachelor of Science or equivalent experience in an engineering discipline, preferably Mechanical, Electrical, Chemical, or Industrial. • 7+ years' experience developing and launching industrial equipment and tooling in manufacturing environments. At least one launch serving as a project manager a plus. • Specific experience required in the manufacturing tooling and equipment space. This direct experience can be at the engineer or technical level. • Experience leading design and manufacturing validation activities such as D/PFMEA, DV/PV testing, PPAP, etc. • Appreciation for the art of managing evolving project requirements in a fast-paced, ever changing environment. • Experience using a standard product development process. Experience with Smartsheets and or Microsoft Project a plus. • Experience managing system integrators, vendors, and 3rd party resources. • Highly collaborative mindset with strong written, verbal and presentation skills. • Ability to zoom out to understand and appreciate upstream and downstream contributors/customers specific motivations and requirements. Pay Disclosure The salary range for this role is $140,600-$175,800 for Michigan based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than 4/1/2026. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Qualifications: • Bachelor of Science or equivalent experience in an engineering discipline, preferably Mechanical, Electrical, Chemical, or Industrial. • 7+ years' experience developing and launching industrial equipment and tooling in manufacturing environments. At least one launch serving as a project manager a plus. • Specific experience required in the manufacturing tooling and equipment space. This direct experience can be at the engineer or technical level. • Experience leading design and manufacturing validation activities such as D/PFMEA, DV/PV testing, PPAP, etc. • Appreciation for the art of managing evolving project requirements in a fast-paced, ever changing environment. • Experience using a standard product development process. Experience with Smartsheets and or Microsoft Project a plus. • Experience managing system integrators, vendors, and 3rd party resources. • Highly collaborative mindset with strong written, verbal and presentation skills. • Ability to zoom out to understand and appreciate upstream and downstream contributors/customers specific motivations and requirements. Education:UNAVAILABLEEmployment Type: FULL_TIME

Leading a team of Design Release Engineers in developing power electronics from concept to production, ensuring technical excellence and cross-team coordination. | Minimum 10+ years in high voltage automotive power electronics, 3+ years in people management, proficiency in CATIA, and experience with automotive manufacturing processes. | About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are looking for a technical leader to guide a team of Design Release Engineers (DREs) in taking advanced power electronics from concept through high-volume production launch. You will drive design innovation within highly challenging packaging environments, ensuring seamless integration across on-vehicle and off-vehicle programs. As a cross-functional bridge, you’ll collaborate with Electrical Engineering, manufacturing, and suppliers to execute DFM strategies and resolve complex technical roadblocks. This is a high-impact role where you will manage the full mechanical lifecycle and provide critical design maturity updates to executive leadership in a fast-paced environment. Responsibilities Leading a group of mechanical Design Release Engineers (DREs) to develop power electronics products from the concept phase and all the way to production launch. Working in a fast-paced environment for various on-vehicle programs and also potentially off-vehicle power electronics. Providing technical design guidelines and design innovations to design teams for a highly challenging packaging environment Working closely with Electrical Engineering, TPM, and other functional cross-functional teams to share the product development updates and remove any blockers Leading component DFM discussions with suppliers and executing the design incorporations Providing the design maturity, and change details and updates to leadership Leading the cross-functional team discussions of the power electronics development in terms of mechanical packaging, including the production and manufacturing Working with the pre-production build team to meet all prototype build demands Working withthe production manufacturing team to meet their production requirements and support the production build readiness milestones Leading the component and assembly design release, working with PLM team through Enovia Working on mechanical design issues by providing root cause and corrective resolutions Supporting the product production launch Qualifications Minimum master’s degree in mechanical engineering Minimum 10 plus years of professional work experience in high voltage automotive power electronics product development Minimum 3 plus years of professional work experience in people management Technical knowledge and manufacturing process experience in power device cooling and thermal management Having PCBA manufacturing process knowledge Must be proficient with CATIA CAD tool Automotive supplier managing experience Knowledge or experience with sheet metal stamping, casting, wiring harness, and plastic injection molding processes Strong leadership skills and collaboration skills with cross-functional teams Problem-solving capabilities and willing to drive to resolve product technical challenges Always maintains a positive and proactive attitude Pay Disclosure Salary Range for California Based Candidates: $176,200 - $220,300.00 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental, and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is adequate on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.

Lead technical sourcing, develop supplier relationships, and manage industrialization projects for Rivian’s manufacturing supply chain. | Requires 2-4 years of technical sourcing or procurement experience, with strong understanding of manufacturing and supply chain technologies, and project management skills. | About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Lead technical sourcing, commercial development, and industrialization of Rivian In-house Manufacturing Supply Chain, increasing internal manufacturing capabilities through smart, effective capex strategy creation and execution. As a Senior Global Supply Manager, you will be responsible for all commercial aspects of the awarding of new business, developing strong supplier relationships, collaborating with legal and working side by side with our engineering counterparts to push the envelope of our technical requirements. You will also take the lead in making sure Rivian can meet its cost targets, and suppliers deliver to our aggressive timelines. This role reports to the Senior Manager of Global Supply Management within the Capital Equipment Supply Chain group. This position will be based out of Atlanta, GA. Responsibilities • Managing industrial automation/equipment supplier development and strategic relationships • Identify technologies, suppliers, assess capabilities, and create sourcing plans with Rivian stakeholders • Build and maintain unique understanding of supply base, market conditions, and technology roadmaps • Lead strategic sourcing events, supplier interfacing, as well as dispute resolutions of complex manufacturing issues • Steer contractual negotiations with suppliers executing Purchase Agreements and Statement of Works • Support in timely and efficient Capex design, execution, and life cycle sustaining of new factories and equipment projects with manufacturing engineering partners and key cross-functional teams • Drive cost and commercial value negotiations with detailed data and specific content-based analysis • Manage supplier and tiered supplier performance using first principles approach and key performance metrics • Monitor capex spend forecast (totals and timing) and risk with Rivian Finance team, including internal guidance to improve • Work closely alongside Program Management to support program requirements, ensure adherence to build performance milestones and track progress • Communicate directly with senior leadership team on key strategic supplier and technology-based decisions • Create should-cost models to build program budgets with cross-functional teams • Drive commercial and business decisions with leadership, including establishing technology investment roadmaps • Expand and support planning of Rivian’s global CapEx supplier footprint. Qualifications • Bachelor’s and/or Advanced degree in Engineering, Supply Chain, or Business. • 2-4 years of technical sourcing, capital project procurement experience or similar • Managed commercial relationships in an Automotive, Electronics or a similar high-volume manufacturing business. • Strong understanding of the technology and supplier landscape in automotive manufacturing and industrialization. • Analytical skills, technical literacy, and attention to detail required to solve complex cross-functional issues. • Good interpersonal and communications skills, high level of integrity and emotional IQ. • Experience working and managing projects globally, and flexibility to travel. • Ability to work independently, multi-task and work in a fast-paced environment. • Proficiency in multiple languages a bonus Pay Disclosure The salary range for this role is $98,500 - $123,100 for Atlanta, Georgia and Plymouth, Michigan based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than February 13, 2026. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.

Lead a team of Design Release Engineers to develop power electronics from concept to production, ensuring design innovation and cross-functional collaboration. | Minimum 10+ years in high voltage automotive power electronics product development, 3+ years in management, proficiency with CATIA, and experience with manufacturing processes like sheet metal stamping, casting, wiring harness, and plastic injection molding. | About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are looking for a technical leader to guide a team of Design Release Engineers (DREs) in taking advanced power electronics from concept through high-volume production launch. You will drive design innovation within highly challenging packaging environments, ensuring seamless integration across on-vehicle and off-vehicle programs. As a cross-functional bridge, you’ll collaborate with Electrical Engineering, manufacturing, and suppliers to execute DFM strategies and resolve complex technical roadblocks. This is a high-impact role where you will manage the full mechanical lifecycle and provide critical design maturity updates to executive leadership in a fast-paced environment. Responsibilities • Leading a group of mechanical Design Release Engineers (DREs) to develop power electronics products from the concept phase and all the way to production launch. • Working in a fast-paced environment for various on-vehicle programs and also potentially off-vehicle power electronics. • Providing technical design guidelines and design innovations to design teams for a highly challenging packaging environment • Working closely with Electrical Engineering, TPM, and other functional cross-functional teams to share the product development updates and remove any blockers • Leading component DFM discussions with suppliers and executing the design incorporations • Providing the design maturity, and change details and updates to leadership • Leading the cross-functional team discussions of the power electronics development in terms of mechanical packaging, including the production and manufacturing • Working with the pre-production build team to meet all prototype build demands • Working withthe production manufacturing team to meet their production requirements and support the production build readiness milestones • Leading the component and assembly design release, working with PLM team through Enovia • Working on mechanical design issues by providing root cause and corrective resolutions • Supporting the product production launch Qualifications • Minimum master’s degree in mechanical engineering • Minimum 10 plus years of professional work experience in high voltage automotive power electronics product development • Minimum 3 plus years of professional work experience in people management • Technical knowledge and manufacturing process experience in power device cooling and thermal management • Having PCBA manufacturing process knowledge • Must be proficient with CATIA CAD tool • Automotive supplier managing experience • Knowledge or experience with sheet metal stamping, casting, wiring harness, and plastic injection molding processes • Strong leadership skills and collaboration skills with cross-functional teams • Problem-solving capabilities and willing to drive to resolve product technical challenges • Always maintains a positive and proactive attitude Pay Disclosure Salary Range for California Based Candidates: $176,200 - $220,300.00 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental, and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is adequate on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.

Oversee and improve the delivery of People Team services, manage a team, and leverage technology for process automation and enhancement. | Requires 5+ years in HR or shared services, experience with ServiceNow and Workday, leadership skills, and a data-driven approach. | About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are seeking a Manager, People Operations to lead the centralized delivery of People Team services across Rivian. In this role, you will oversee the day-to-day operations of our Tier 1 employee support model—ensuring requests are handled with consistency, speed, and care while building scalable, technology-enabled processes that grow with the company. You will manage a team of employee experience specialists, partner closely with HR Centers of Excellence and HR Technology (Workday, ServiceNow), and use data to continuously improve how employees experience People services. Why This Role Matters • Shape the Front Door of HR: This role defines how employees first experience People support—setting the tone for trust, responsiveness, and quality across Rivian. • Enable Scale Through Shared Services: You will build and refine a Tier 1 model that allows HR to scale efficiently while maintaining high standards of service and employee care. • Drive Technology-Enabled Excellence: By leveraging platforms like ServiceNow and Workday, you will help automate and streamline workflows, freeing teams to focus on more strategic work. • Turn Data into Better Experiences: Your use of SLAs, CSAT, and demand trends will directly influence how we prioritize investments, simplify processes, and resolve recurring pain points. Responsibilities Lead Tier 1 Operations: • Oversee the day-to-day delivery of centralized People services, ensuring workload is balanced and requests are handled in a timely, fair, and consistent manner. • Manage escalations and troubleshoot issues to resolve service gaps and remove friction for employees and managers. Own Performance & Service Standards: • Monitor and manage key performance indicators (e.g., SLAs, CSAT, volume trends, first-contact resolution) to ensure service quality, timeliness, and cost effectiveness. • Analyze service data, trends, and demand patterns to inform prioritization and continuous improvement initiatives. Drive Continuous Improvement & Automation: • Lead continuous improvement projects aimed at streamlining, automating, and simplifying Tier 1 processes. • Partner with HR Technology and COEs to enhance end-to-end service delivery and support scalable solutions leveraging platforms like ServiceNow and Workday. Enhance Employee Experience: • Identify opportunities and implement strategies that improve the overall employee experience across HR touchpoints. • Collaborate with HR Centers of Excellence to ensure knowledge articles, workflows, and responses are clear, accurate, and aligned with policies and programs. Build & Develop the Team: • Lead, coach, and develop a high-performing Employee Experience (Tier 1) team. • Identify skill gaps and provide training, feedback, and development opportunities to ensure the team can support both current needs and future growth. Qualifications Required Qualifications • Bachelor’s degree in Human Resources, Business Administration, or a related field. • 5+ years of progressive experience in HR, Shared Services, or Employee Experience roles, with at least 2 years in a leadership or people-management capacity. • Proven track record of successfully leading HR or shared-services projects and driving measurable improvements in service delivery. • In-depth, hands-on experience with HR technologies, particularly ServiceNow and Workday, with a demonstrated ability to leverage technology for process optimization. • Strong strategic thinking, problem-solving, and analytical skills, with a data-driven approach to decision-making and prioritization. • Effective written and verbal communication skills, with the ability to engage and influence stakeholders at all levels of the organization. • Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. • Experience building, developing, and inspiring high-performing teams. • Commitment to continuous learning and professional development in HR best practices, shared services, and enabling technologies. Preferred Qualifications • Advanced degree (e.g., MBA or Master’s in HR/OD) is preferred. • Prior experience in a high-growth, technology, automotive, or manufacturing environment. • Experience designing and scaling Tier 1 / HR Shared Services or Employee Experience functions. Pay Disclosure The salary range for this role is USD 92,200-115,200 for Illinois, Georgia & Michigan based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than February 28, 2026. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.

Translate business needs into technical requirements, manage change adoption, conduct UAT, and communicate platform updates for an AI enterprise search product. | 2+ years as Product or Business Analyst, strong communication, Agile methodology knowledge, experience with data analysis and change management. | About the Role: We are seeking a highly motivated and enthusiastic Product Analyst to join our team and play a critical role in shaping the future of our AI enterprise search platform powered by Glean. You will bridge our business stakeholders and engineering team, translating business needs into detailed technical requirements. Furthermore, you will be a key driver of organizational change management, ensuring smooth adoption and effective communication of platform updates and benefits across the organization. This role requires a unique blend of analytical skills, technical aptitude, and strong communication abilities. Responsibilities: • Requirements Elicitation and Analysis: Work closely with business stakeholders across various departments to understand their search needs, pain points, and desired outcomes. Elicit, analyze, and document detailed business requirements. • Technical Translation: Translate business requirements into clear and concise technical specifications for the engineering team, including user stories, acceptance criteria, and data flow diagrams. Collaborate with engineers to ensure requirements are understood and implemented correctly. • Product Roadmap Contribution: Contribute to the product roadmap by identifying opportunities for improvement and innovation based on user feedback, market trends, and business goals. • User Acceptance Testing (UAT): Develop and execute UAT plans to validate that implemented features meet the defined business requirements and provide a positive user experience. • Change Management: Develop and execute change management plans to ensure smooth adoption of the AI search platform across the organization. This includes creating training materials, conducting user training sessions, and addressing user concerns. • Communication: Communicate effectively with both technical and non-technical audiences. Prepare and deliver presentations, reports, and other communication materials related to the platform's features, updates, and benefits. Maintain clear and consistent communication with stakeholders throughout the product development lifecycle. • Market Research: Stay up-to-date on industry trends, competitive landscape, and emerging enterprise search and AI technologies. • Data Analysis: Analyze platform usage data to identify areas for improvement and measure the effectiveness of new features. Qualifications: • Bachelor's degree in Computer Science, Information Systems, Business Administration, Communications, or a related field. • 2+ years of experience as a Product Analyst, Business Analyst, or similar role, preferably in a technology-driven environment. • Strong understanding of Agile methodologies and product development lifecycle. • Proven ability to elicit, analyze, and document business requirements. • Experience translating business requirements into technical specifications. • Excellent communication, interpersonal, and presentation skills. • Experience with change management principles and practices. • Strong analytical and problem-solving skills. • Experience with data analysis and visualization tools (e.g., SQL, Excel, Tableau) is a plus. • Familiarity with AI and machine learning concepts is a plus.