Rithum

Support execution and optimization of digital marketing campaigns and product feeds for clients, ensuring data accuracy and performance. | Minimum 3+ years in digital marketing or retail media, with experience managing product feeds and campaign processes, scripting, and data analysis. | Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As a Senior Advertising Operations Manager, you are responsible for supporting the execution and optimization of digital marketing, product feed operations or retail media campaigns for Rithum’s enterprise and strategic clients. In this role, you implement campaign setups, monitor performance, build and optimize product data feeds, and troubleshoot issues across key platforms. You work closely with Advertising Account Managers, Technical Account Managers, and cross –functional teams to ensure accurate delivery, data integrity, and timely execution of client programs. Responsibilities Own a portfolio of key client accounts overseeing the strategy, planning execution and optimization of digital and retail media campaigns or product feeds across major advertising platforms. Translate client objectives into actionable media strategies that drive performance and measurable outcomes. Provide regular reporting and insights to clients, identifying opportunities for growth and improvement. Deliver advanced reporting and insights, tying media performance to client KPIs. Partner with Client Success Managers, Technical Account Managers, Advertising Account Managers and Product teams to deliver cohesive, high-impact media programs. Qualifications Minimum Qualifications 3+ years of experience in digital marketing, retail media, or product feed management. Proven success managing complex, product feed data and campaign processes that enhance digital marketing results across Google, Bing, Meta and other advertising platforms. Scripting and formula-based problem solving experience. Strong analytical mindset, including the ability to interpret trends and make data-driven decisions. Excellent stakeholder management and communication skills. Demonstrated leadership skills, whether formal or informal. Preferred Qualifications Bachelor's degree in business, Marketing, Communications, or related field. 5+ years of experience in digital marketing, retail media, or product feed management. Familiarity with digital marketing and retail media team workflows or QA processes. Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: Partner with the leading brands and retailers. Connect with passionate professionals who will help support your goals. Participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits. We believe in transparency and fairness in our compensation practices. For this position, the expected base pay range is: $70,000-$120,000 per year. This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives. For this position, the expected discretionary bonus is 10% of the annual base salary. Benefits Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 A 6% 401(k) match Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity insurance Pet insurance Legal assistance and identity theft insurance plans Life insurance 2x salary Access to the Calm app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Lead and optimize the company's digital marketing efforts, including website performance, SEO, marketing automation, and analytics, to drive growth and conversions. | Over 12 years of marketing experience with leadership in website management, SEO, automation, and analytics, preferably in high-growth SaaS environments. | Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As the Senior Director, Digital Marketing & Operations, you are responsible for driving the overall digital strategy, ensuring that the website, SEO efforts, marketing automation and data analytics work in harmony to optimize business outcomes. You lead a team focused on improving user experience, driving organic traffic and conversions, overseeing and optimizing inbound lead flow/lifecycle and hand-off to Sales, enhancing marketing automation workflows and providing actionable insights through comprehensive reporting and analysis. You are critical to scaling digital marketing efforts and optimizing conversion rates to fuel revenue growth. Responsibilities Oversee the development, optimization and performance of the company's website, ensuring it delivers a seamless user experience, aligns with the company’s brand and serves as an effective tool for lead generation and conversion. Develop and implement comprehensive SEO strategies that drive organic growth, improve search rankings (including LLMs) and increase website traffic. Stay ahead of search engine algorithm changes and continuously optimize on-page and technical SEO. Lead the strategy and execution of marketing automation platforms (e.g., Marketo, 6sense, etc.) to drive personalized marketing efforts, nurture leads through the funnel and enhance client engagement. Build and maintain a robust analytics infrastructure to track, report and analyze digital marketing performance. Develop dashboards and KPIs to monitor key metrics, including website traffic, conversions, lead quality and marketing ROI. Provide actionable insights to optimize performance across all marketing channels. Collaborate closely with demand generation, product marketing, content teams, RevOps, and sales to ensure that marketing initiatives align with business objectives and go-to-market strategies. Implement A/B testing strategies across web pages, email campaigns and marketing workflows to continuously optimize conversion rates and user engagement. Work closely with external vendors, agencies and partners to execute marketing initiatives. Evaluate and optimize the marketing technology stack, ensuring effective use of tools like marketing automation platforms, CRM, analytics tools and SEO tools. Stay current on digital marketing trends, best practices and new technologies, making recommendations to improve marketing capabilities and outcomes. Lead, mentor, and inspire a high-performing global Marketing team, fostering a culture of collaboration, accountability, and innovation. Qualifications Minimum Qualifications 12+ years of experience in marketing, with a focus on website management, SEO, marketing automation and analytics/reporting, with 8+ years in a leadership role high-growth B2B SaaS companies with $100M+ revenue. Proven track record of driving digital marketing strategy and improving website performance, SEO rankings and conversion rates. Expertise in using marketing automation tools, CRM and analytics platforms. Strong analytical skills with the ability to interpret complex data sets, develop reports and provide actionable insights for optimization. Excellent project management skills and the ability to manage multiple initiatives with tight deadlines. Strong leadership and communication skills, with experience building and mentoring high-performing teams. Preferred Qualifications Bachelor’s degree in marketing, business or a related field; MBA is a plus. Experience in a high-growth SaaS or technology environment. Experience of overseeing developers working in an Agile/scrum methodology in Github and Jira. Prior DevOps experience managing sprints, technical infrastructure, scoping information architecture, and QA-ing deployments. Familiarity with advanced SEO tactics and tools, ranking in LLMs, and website conversion rate optimization practices (including personalization). Prior experience managing global marketing initiatives and working in multicultural environments. Experience of managing and integrating our martech a plus (Wordpress, Github, Pagely, AWS (S3 and EC2/LAMP), Marketo, 6sense, Salesforce, Pathfactory, Pendo, ReachDesk, Revsure, Trendemon, Wistia) Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: Partner with the leading brands and retailers. Connect with passionate professionals who will help support your goals. Participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits. We believe in transparency and fairness in our compensation practices. For this position, the expected base pay range is: $170,000-$240,000 per year. This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives. For this position, the expected discretionary bonus is 20% of the annual base salary. Benefits Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 A 6% 401(k) match Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity insurance Pet insurance Legal assistance and identity theft insurance plans Life insurance 2x salary Access to the Calm app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Lead and develop a team to onboard suppliers onto the platform, ensure quality and timely onboarding, manage client relationships, and drive continuous process improvements. | 5+ years client-facing experience in onboarding or customer success, 2+ years managing teams, strong organizational and communication skills, proficiency with data tools, and preferably Salesforce or similar CRM experience. | Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As a Manager, Client Success Engineering, you lead a team responsible for onboarding suppliers to Rithum’s product management platform and enabling their long-term success. This role blends technical delivery oversight, people leadership, and cross-functional collaboration. You will drive the execution and continuous improvement of onboarding processes while supporting your team in delivering a high-quality client experience. As a key advocate for your team and your clients, you will champion scalable practices, foster strong client relationships, and ensure consistent performance and accountability across the onboarding lifecycle. Responsibilities Lead, coach, and develop a high-performing team of Client Success Engineers (CSEs) responsible for onboarding and supporting suppliers on Rithum’s platform Oversee onboarding execution across your team, ensuring clean data intake, accurate configuration, and timely launch of supplier integrations Maintain a strong quality bar by enforcing consistent standards, identifying blockers early, and ensuring proper resolution and escalation processes Foster client trust through clear, proactive communication and support, serving as an escalation point for key onboarding or technical issues Partner cross-functionally with Product, Support, Engineering, and Delivery teams to improve workflows, resolve platform issues, and advocate for supplier needs Ensure the CSE team has the training, tools, and support required to execute effectively and grow in their technical capabilities Use onboarding metrics and operational data to drive continuous improvement in process efficiency, supplier satisfaction, and team performance Monitor team performance and ensure accountability for deliverables, timelines, and quality standards Build and maintain a culture of collaboration, client advocacy, and solution-oriented thinking Contribute to process documentation and global alignment to support consistent, scalable onboarding across teams Qualifications Minimum Qualifications 5+ years of client-facing experience in onboarding, implementation, or customer success, ideally in a SaaS or ecommerce environment 2+ years of experience managing or mentoring team members Proven ability to drive team performance, manage change, and scale delivery in a fast-paced environment. Demonstrated ability to manage technical onboarding workflows and lead client communications Strong organizational skills and attention to detail, with the ability to manage multiple onboarding efforts simultaneously Proactive problem-solver with strong decision-making skills and a client-centric mindset Effective communicator across phone, video, and written channels Proficient with Microsoft Excel and comfortable working with structured data Preferred Qualifications Bachelor’s degree in a related field Experience with Salesforce.com or similar CRM and ticketing platforms Familiarity with product data management, ecommerce ecosystems, or technical onboarding workflows Travel Required Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: Partner with the leading brands and retailers. Connect with passionate professionals who will help support your goals. Participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits. Benefits Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 A 6% 401(k) match Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity insurance Pet insurance Legal assistance and identity theft insurance plans Life insurance 2x salary Access to the Calm app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.