16 open positions available
Develop and manage solutions marketing frameworks, create performance marketing content, and lead product-connected creative campaigns. | Over 3 years in B2B SaaS product or growth marketing, strong storytelling skills, experience with video and creative content, and a portfolio of shipped marketing work. | Senior Product Marketing Manager (Hybrid based in San Francisco) You will be based in our San Francisco or New York City office and will be required to be in office 3x/week. Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent addresses. About the role We're looking for a Product Marketing Manager to translate Rippling's products and platform capabilities into powerful, performance-driven stories that inspire customers to act. This is not a traditional product marketing role, it's a hands on marketing role for someone who can craft narratives, create assets, and ship campaigns that connect product innovation to customer outcomes. You'll build and maintain a solutions and automation use case marketing engine that spans product demo videos, landing pages, emails, and a growing library of modular creative assets, all designed to drive engagement, adoption, and expansion. The ideal candidate is a true marketer : someone who can uncover customer insights, write compelling copy, and create content that performs. You thrive in the gap between product and growth , turning technical value into tangible results. What you will do • Develop and Own Solutions Marketing Frameworks • Build a use case and automation library that connects Rippling's products to real customer problems and outcomes, with a strong focus on cross product use cases and automation. • Own the lifecycle of the use case library: build it, maintain it with new content, and make it engaging and "marketed," not just documented. • Define messaging frameworks that position Rippling as a single, unified solution across people, spend, IT, and beyond. • Highlight automation as a core value proposition, with specific examples of what customers can actually automate (e.g., triggering a Slack message when a rep exceeds quota and automating bonus payouts upon VP approval). • Partner with GTM, corporate, and integrated marketing teams to ensure consistent storytelling across campaigns and customer touchpoints. • Create and Ship Performance Marketing Content • Write and produce emails, landing pages, ad copy, and coordinate demo videos that showcase Rippling's value in an engaging, measurable way. • Translate complex product features into creative that converts, balancing clarity, storytelling, and performance. • Test, analyze, and iterate on messaging to improve engagement and conversion rates. • Develop content and campaigns around "automation recipes" or "playbooks" that demonstrate real world automations. • Work toward launching a public gallery of community authored automation playbooks that customers can browse, deploy, and share. • Lead Product-Connected Creative Campaigns • Partner with GTM, brand, and product teams to identify marketing moments that align with feature launches or product updates. • Develop performance focused video content that highlights product functionality through a marketing lens. • Build scalable creative templates and narratives that can be reused across lifecycle and growth programs. • Launch "Automation of the Day" video content series for social media to showcase customer created playbooks. • Build engagement features such as leaderboards of top automations, newsletter spotlights, and awards programs recognizing the most innovative customer created playbooks. • Collaborate and Influence Across Teams • Work cross functionally with creative, product, and demand generation to align messaging across all channels. • Support customer and field marketing teams with tailored assets and positioning for specific audiences or industries. • Ensure the entire GTM org can articulate a consistent, compelling story about Rippling's solutions. • Collaborate with customers and partners to co market automation playbooks and drive community led distribution. What you will need • 3+ years in product marketing, or growth marketing at a B2B SaaS company. • Strong copywriting and storytelling skills, you can write emails, scripts, and landing pages that drive measurable results. • Experience creating video or performance creative tied to product launches or campaigns. • Demonstrated ability to own the process end to end , from concepting and writing to testing and optimization. • Data informed and experiment oriented: you use insights to refine messaging and creative direction. • Ability to collaborate across marketing, creative, and product teams in a fast paced, iterative environment. • Growth mindset: eager to test, learn, and evolve Rippling's marketing storytelling model. • Background in solutions or lifecycle marketing with strong familiarity in B2B SaaS. • Portfolio of shipped marketing work , especially emails, landing pages, or campaign creative that shows both strategy and execution. • Experience building community led content libraries (e.g., playbooks, recipe galleries, or automation showcases). Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email Rippling highly values having employees working in office to foster a collaborative work environment and company culture. For office based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 123,000 - 215,250 USD per year (US Tier 1)
Assist customers in optimizing their use of Rippling through project management, driving adoption, and providing expert reporting and data insights. | 3+ years in SaaS customer success or consulting, with experience in building reports and working with data, and strong communication and project management skills. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role Rippling's Customer Success Consultants (internally titled "Technical Account Consultant") are the masters of reporting and data for Rippling's customers. You could expertly build and understand all data sets within reports, delve deeply into consulting on processes, work so proficiently in spreadsheets that you can build pivot tables in your sleep. You can provide insights on best practices for data management, advocate thoughtfully for your customers' data needs, or build trusted relationships with customer administrators. If this sounds like a good time, great – you'll need to do all of that each day! What You Will Do • Project Manage - Work with a variety of teams internally and externally to execute on each project engagement and help customers optimize their use of Rippling • Drive adoption - Drive customer adoption of key features and consult with them on best practices to incorporate Rippling into their workflows • Offer white-glove service - Ensure customers feel supported and engaged through attentive, personalize guidance and product enablement • Become a product expert - You'll be a go-to resource for both customers and coworkers by your 90th day at Rippling What You Will Need • 3+ years of SaaS experience in customer success, consulting, implementation, or support • Preferred: 2+ years of experience with building reports, working with data, and enabling customers with reporting needs. • Passion for helping customers and colleagues • Ruthless prioritization and time management • Master project & task manager – you never drop the ball • Ability to explain complex scenarios in simple, clear written or verbal communications • Strong attention to detail and ability to solve complex, interdependent problems • Interest in actively working with product and engineering teams Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed. Please note: We are not currently able to consider or hire any candidates located in the greater San Francisco Bay Area or New York City Metropolitan Area. The pay range for this role is: 80,000 - 100,000 USD per year(US Tier 2) 75,000 - 95,000 USD per year(US Tier 3)
Lead and develop a high-performance account management team to meet growth and retention goals, manage key customer lifecycle events, and implement best practices for sales and client success. | Over 5 years of managing client-facing teams, proven sales or account management success, strong analytical and communication skills, and experience managing managers for at least 3 years. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role We are looking for a pragmatic, growth-minded Account Management & Sales Director with a proven track record of success to lead our remote US-based Account Management team. As a Director of Account Management, you will coach and develop Account Managers in our HR Services vertical, across three customer segments. You will staff and lead the teams to meet company objectives for growth, margin, customer adoption, and customer retention. You will be responsible for defining, managing & executing key lifecycle events for customers across all segments within the channel. What you will do • Build strong account management teams that consistently meet and exceed quota • Define and manage key customer lifecycle events across SMB, Mid-Market and Enterprise segments within the channel, and track outcomes • Provide leadership and direction to a high-performance team – including hiring, training, and pace setting • Develop specific and targeted goals and quotas to expand and accelerate revenue opportunities • Create, monitor and manage key performance metrics • Find innovative and creative ways to improve and increase performance • Implement best practices to support consistent and consultative sales and client success processes • Develop and refine an effective go-to-market strategy as we expand geographic and language coverage • Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done What you will need • 5+ years of experience scaling and managing a client-facing sales or account management team in a fast-paced environment • Experience managing managers for at least 3+ years • Experience as a top-performing account manager or sales executive • Proven track record of team quota-attainment via new product sales and upgrades (license expansion sales are not likely relevant) • Proven leadership skills, people management skills • Great with numbers including strong analytical skills • Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company • Eager for a very hands-on role, where you’ll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly • Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small • High integrity individual who’s enthusiastic about building a great company for the long term • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com. Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. This role is a 60/40 base/commission split. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. • Commission is not guaranteed The pay range for this role is: 270,000 - 300,000 USD per year(ALL TIERS OTE)
Managing strategic customer relationships, driving product adoption, and supporting renewal and growth strategies for enterprise clients. | Extensive experience in customer support, leadership skills, and familiarity with SaaS or enterprise software environments. | About Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee’s payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $450M from the world’s top investors—including Kleiner Perkins, Founders Fund, and Sequoia—and was named one of America's best startup employers by Forbes (#12 out of 500) and the fastest-growing private company in the Bay Area by the San Francisco Business Times. About the role Rippling is looking for a customer-obsessed CSM (internally titled: Technical Account Manager - TAM) to join our Key Accounts TAM team. As a Key Accounts Technical Account Manager at Rippling, you will be a trusted advisor for our most valuable clients, managing strategic relationships and delivering an exceptional customer experience. You’ll work with a small portfolio of 3-4 enterprise accounts to drive satisfaction, retention, and growth, aligning Rippling’s solutions with the client’s strategic goals. The Key Accounts TAM will collaborate closely with the Named Accounts team, Product, Engineering, and Support to address client needs, tackle challenges, and maximize product adoption and impact. You will own the key admin relationships, and be responsible for turning customers into long-term champions, developing account strategy, and enabling Rippling’s key accounts, all while providing an impeccable customer experience along the way. If you are a self-starter, find yourself constantly taking on new challenges, working diligently until you find solutions, and pride yourself in providing an excellent customer experience, you're in the right place! Key Responsibilities Client Engagement & Relationship Management • Build and maintain strong, strategic relationships with decision-makers and key stakeholders. • Act as the primary point of contact, ensuring seamless, high-touch support and delivering a "white glove" experience. • Meet onsite with clients quarterly to strengthen relationships and review business alignment. Strategic Growth Planning • Partner with the Named Accounts Manager to identify and execute upselling and cross-selling opportunities. • Work with the cross-functional teams to assess client technical needs and drive deeper product adoption. • Lead regular business reviews, assess account health, and identify growth areas. Product Collaboration & Enhancement • Serve as a conduit between clients and Rippling’s Product teams, offering feedback to guide product improvements. • Project-manage client requests to resolution and support product rollouts. • Hold monthly product meetings with product managers and execs to track commitments and progress on product feature requests. Customer Retention & Renewal Strategy • Support renewal discussions by showcasing the value Rippling has delivered, leveraging ROI insights. • Collaborate with Named Accounts Manager to mitigate potential risks and strategize for long-term retention. • Provide executive sponsors with weekly updates on account health, renewal risks, and strategic opportunities. Incident Management & Escalation • Act as the escalation contact for critical incidents impacting Key Accounts. • Collaborate with Support and Engineering to ensure rapid resolution, delivering full root-cause analyses (RCA) post-incident. • Proactively communicate with clients during high-impact issues, maintaining transparency. Reporting & Executive Updates • Provide high-level reporting on account health, issue resolution, and product adoption for clients and internal leadership. • Present quarterly business reviews (QBR) of customers to execs, reporting on key metrics and strategic opportunities. Success Metrics & KPIs • Adoption: Increased product adoption across Rippling product suites. • Retention & Growth: Measure Net Revenue Retention (NRR) and mitigate churn. • Client Satisfaction: Maintain high CSAT scores and develop referenceable accounts. • Engagement & Advocacy: Track on-site meetings, product requests, and product influence. Ideal Candidate Profile • Experience: Minimum of 6 years in client management or technical account management, ideally within a high-growth SaaS company. • Skills: Exceptional client engagement and relationship-building skills, technical acumen, and ability to collaborate cross-functionally. • Mindset: Strategic thinker, proactive problem-solver, and client advocate who can navigate complex needs. • Advocacy: Clear understanding of customer needs, process, impact and be able to present asks at an executive level • Willingness to travel: At least once a quarter to customer HQ or Rippling HQ About the team The Technical Account Management team manages long-term relationships with Rippling’s growing and complex customers by becoming their trusted Rippling advisor. Our team of 100+ TAMs - spread across the globe - partners cross-functionally from account management to product to engineering and more. Since the TAM team’s inception, we have partnered with hundreds of customers ensuring their adoption of key Rippling products and success on our platform. Additional Information Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. #LI-remote The pay range for this role is: 145,000 - 175,000 USD per year(US Tier 3) 150,000 - 185,000 USD per year(US Tier 2)
Manage strategic client relationships, drive product adoption, and collaborate with internal teams to ensure customer success. | Minimum 6 years in client or technical account management within SaaS, strong relationship-building skills, technical acumen, and cross-functional collaboration experience. | About Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee’s payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $450M from the world’s top investors—including Kleiner Perkins, Founders Fund, and Sequoia—and was named one of America's best startup employers by Forbes (#12 out of 500) and the fastest-growing private company in the Bay Area by the San Francisco Business Times. About the role Rippling is looking for a customer-obsessed CSM (internally titled: Technical Account Manager - TAM) to join our Key Accounts TAM team. As a Key Accounts Technical Account Manager at Rippling, you will be a trusted advisor for our most valuable clients, managing strategic relationships and delivering an exceptional customer experience. You’ll work with a small portfolio of 3-4 enterprise accounts to drive satisfaction, retention, and growth, aligning Rippling’s solutions with the client’s strategic goals. The Key Accounts TAM will collaborate closely with the Named Accounts team, Product, Engineering, and Support to address client needs, tackle challenges, and maximize product adoption and impact. You will own the key admin relationships, and be responsible for turning customers into long-term champions, developing account strategy, and enabling Rippling’s key accounts, all while providing an impeccable customer experience along the way. If you are a self-starter, find yourself constantly taking on new challenges, working diligently until you find solutions, and pride yourself in providing an excellent customer experience, you're in the right place! Key Responsibilities Client Engagement & Relationship Management • Build and maintain strong, strategic relationships with decision-makers and key stakeholders. • Act as the primary point of contact, ensuring seamless, high-touch support and delivering a "white glove" experience. • Meet onsite with clients quarterly to strengthen relationships and review business alignment. Strategic Growth Planning • Partner with the Named Accounts Manager to identify and execute upselling and cross-selling opportunities. • Work with the cross-functional teams to assess client technical needs and drive deeper product adoption. • Lead regular business reviews, assess account health, and identify growth areas. Product Collaboration & Enhancement • Serve as a conduit between clients and Rippling’s Product teams, offering feedback to guide product improvements. • Project-manage client requests to resolution and support product rollouts. • Hold monthly product meetings with product managers and execs to track commitments and progress on product feature requests. Customer Retention & Renewal Strategy • Support renewal discussions by showcasing the value Rippling has delivered, leveraging ROI insights. • Collaborate with Named Accounts Manager to mitigate potential risks and strategize for long-term retention. • Provide executive sponsors with weekly updates on account health, renewal risks, and strategic opportunities. Incident Management & Escalation • Act as the escalation contact for critical incidents impacting Key Accounts. • Collaborate with Support and Engineering to ensure rapid resolution, delivering full root-cause analyses (RCA) post-incident. • Proactively communicate with clients during high-impact issues, maintaining transparency. Reporting & Executive Updates • Provide high-level reporting on account health, issue resolution, and product adoption for clients and internal leadership. • Present quarterly business reviews (QBR) of customers to execs, reporting on key metrics and strategic opportunities. Success Metrics & KPIs • Adoption: Increased product adoption across Rippling product suites. • Retention & Growth: Measure Net Revenue Retention (NRR) and mitigate churn. • Client Satisfaction: Maintain high CSAT scores and develop referenceable accounts. • Engagement & Advocacy: Track on-site meetings, product requests, and product influence. Ideal Candidate Profile • Experience: Minimum of 6 years in client management or technical account management, ideally within a high-growth SaaS company. • Skills: Exceptional client engagement and relationship-building skills, technical acumen, and ability to collaborate cross-functionally. • Mindset: Strategic thinker, proactive problem-solver, and client advocate who can navigate complex needs. • Advocacy: Clear understanding of customer needs, process, impact and be able to present asks at an executive level • Willingness to travel: At least once a quarter to customer HQ or Rippling HQ About the team The Technical Account Management team manages long-term relationships with Rippling’s growing and complex customers by becoming their trusted Rippling advisor. Our team of 100+ TAMs - spread across the globe - partners cross-functionally from account management to product to engineering and more. Since the TAM team’s inception, we have partnered with hundreds of customers ensuring their adoption of key Rippling products and success on our platform. Additional Information Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. #LI-remote The pay range for this role is: 145,000 - 175,000 USD per year(US Tier 3) 150,000 - 185,000 USD per year(US Tier 2)
Manage and develop broker relationships, guide product configurations, and achieve sales quotas in a fast-paced SaaS environment. | Over 3 years of B2B SaaS sales experience, managing $1M+ quotas, with a proven top-tier sales record, preferably with HRIS/HCM or security products. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role The Broker Account Executive role at Rippling provides an extremely unique opportunity - we’re looking for talented and ambitious Account Executives who can both manage a high velocity sales cycle while being an advisor to Rippling’s customers. As an early member of the channel team, you get to help shape the future of the program. With Rippling investing significantly in the broker channel, your role has an incredible impact on the future of the company. As an added bonus, Channel AEs are expected to build relationships with partners through events such as dinners, lunches, sporting events, concerts, etc. Your role goes beyond sales by helping customers navigate strategic decisions related to product configurations, compliance, and workflow improvements. This role will be focused on Broker relationships in Los Angeles, Orange County, and San Diego CA and can be based in any of those territories. What you will do • Create and build relationships with Insurance Brokers • Collaborate with customers to understand their unique challenges, acting as a strategic partner to guide them through product configurations and decision-making processes that align with their business objectives • Manage pipeline in Salesforce to ensure accurate revenue forecasting both monthly and quarterly • Close business and achieve quota attainment consistently • Become a product expert across our entire platform and understand our competitor landscape to deliver targeted product demos • Become a Rippling Broker expert to deliver tailored technical demos and custom solutions • Collaborate with cross-functional teams, including product, solutions engineers, sales development and compliance, to directly influence product development and provide up-market insights to inform Rippling of customer needs that we need to be prepared to meet in selling to larger companies. • Manage the entire client engagement cycle, from initial consultation through implementation and ongoing relationship management with the AM team, to ensure a seamless and successful customer experience • Travel and connect in person with referral partners at least one or two times a week to strengthen the partnership for long-term success What you will need • 3+ years sales experience, particularly in SaaS markets selling B2B • Experience carrying $1M+ annual quota • Proven track record of success (top 10% of sales org) • Previous experience selling HRIS/HCM software and/or selling security related products • Ability to thrive in a fast paced environment Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com. Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for employees will be 60/40 commission split for base/variable pay. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. • Commission is not guaranteed The pay range for this role is: 200,000 - 200,000 USD per year(All Tiers)
Manage end-to-end implementation of Rippling products with clients, drive adoption, and collaborate with internal teams to improve processes and customer success. | 3+ years implementation/customer experience in SaaS, project management skills, strong communication, collaboration, and fluency in French Canadian. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role Implementation is an essential differentiator for Rippling. As an Implementation Manager, you will work with our customers to implement and drive the adoption of Rippling’s suite of products. You will consult with the customer to understand their unique objectives and leverage deep knowledge of Rippling’s products as well as a strong commitment to customer experience to help clients realize the full potential of our offerings. What You Will Do • Partner one-on-one with clients to develop custom plans and implement the Rippling products they have purchased across HR, Payroll, Benefits Administration, IT platform, and various other products tailored to the customer’s specific business objectives • Proactively manage the implementation process end-to-end, consulting with customers to align on target timelines and specific goals, ensuring that each milestone meets their operational needs • Drive adoption of purchased products providing bespoke guidance, best practices, and insights that empower clients to maximize the platform’s capabilities • Partner with Sales, Account Management, Technical Account Management, and Support to ensure seamless hand-offs and long-term customer success • Collaborate closely with Product and Engineering to offer feedback on customer insights, partner on technical issues, and advocate for product enhancements that align with customer needs and industry trends • Collaborate with internal teams in the development of processes and best practices which integrates customer feedback and learnings to increase operational efficiency and success What You Will Need • Fluency in French Canadian • 3+ years of hands-on experience in Implementation and/or Customer Experience at a rapidly growing SaaS company. • Proven project management experience, deploying multiple projects simultaneously in a fast-paced environment. • Stellar communication, presentation, and relationship-building skills along with a deep commitment to driving an exceptional customer experience. • Ability to effectively collaborate with partners across Sales, CX, Product, and Engineering teams Bonus • 2+ years experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc). Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee’s role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 71,400 - 113,050 USD per year(US Tier 3) 75,600 - 119,700 USD per year(US Tier 2)
Manage and grow a team of Account Executives focused on the accountant channel, collaborating cross-functionally to drive sales and partner success. | 2+ years sales management experience, channel sales experience, proven quota achievement, team leadership in high volume sales, and strong communication skills. | About Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $700M from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock—and was named one of America’s best startup employers by Forbes (#12 out of 500). About The Role The Manager, Accountant Channel role at Rippling is the opportunity to join the fastest growing segment in the Rippling sales org. You’ll join a team that is helping to push the accountant industry forward by delivering modern technology to companies through their Accountants, Bookkeepers, CPAs, etc. You’ll help to grow a team of stellar AEs managing high velocity sales cycles. As an early member of the channel team, you get to help shape the future of the program. With Rippling investing significantly in the accountant channel, your role has an incredible impact on the future of the company. What You Will Do • Hire, Train, and Develop Channel AEs to effectively engage Accountant partners and their clients • Work cross-functionally with Marketing & Channel SDRs to improve top of funnel conversion • Work cross-functionally with Marketing to enable Channel partner success • Work cross-functionally with sales leadership to grow the Accountant Channel & Team • Help Channel AEs consistently exceed quota What You Will Need • 2+ years of Sales management experience • Channel Sales experience as an IC and/or Manager • Proven track record of exceeding goals as an individual contributor and manager • Experience successfully managing teams that work in high volume sales cycles • Experience working with sell through partners • Excellent communication, teamwork and people management skills • Ability to thrive in a fast paced environment • (bonus) Accountant channel experience Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* US-based employees will be 60/40 commission split for base/variable pay for the range listed below. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. • Commission is not guaranteed The pay range for this role is: 240,000 - 260,000 USD per year(All Tiers OTE)
Lead and develop a broker channel sales team to achieve sales targets, manage pipelines and forecasts, and improve sales processes. | 2+ years sales management experience with channel sales background, proven track record exceeding goals, ability to manage high velocity sales teams, and strong communication and people skills. | About Rippling: Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $700M from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock—and was named one of America’s best startup employers by Forbes (#12 out of 500). About The Role: The Manager, Broker Channel Sales role at Rippling is the opportunity to join one of the fastest growing segments in the Rippling sales org. You’ll join a team that is helping to push the insurance industry forward by delivering modern technology to companies through their brokers. You’ll help to grow a team of stellar AEs managing high velocity sales cycles. As a member of the channel team, you get to help shape the future of the program. With Rippling investing significantly in the broker channel, your role has an incredible impact on the future of the company. What You'll Do: • Hire, Train, and Develop Channel AEs to effectively engage Broker partners and their clients • Work cross-functionally with Marketing & Channel SDRs to drive top-of-funnel conversion • Lead a Broker Channel Sales team to achieve and exceed monthly targets • Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value • Drive sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment • Regularly report on team and individual results through pipeline management and forecasting • Identify and make recommendations for improvement in the areas of process, efficiency and productivity • Participate in the hiring process, as well as the training and ramp-up of new team members Qualifications: • 2+ years of Sales management experience • Channel Sales experience as an IC and/or Manager • Proven track record of exceeding goals as an individual contributor and manager • Experience successfully managing teams that work in high volume sales cycles • Experience working with sell through partners • Excellent communication, teamwork and people management skills • Ability to thrive in a fast paced environment • (Bonus) Insurance Broker channel experience Additional Information: Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for US-based employees will be 60/40 commission split for base/variable pay, and aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. • Commission is not guaranteed. The pay range for this role is: 260,000 - 290,000 USD per year(All Tiers OTE)
Hire, train, and lead a broker channel sales team to achieve sales targets and drive sales performance. | 2+ years sales management experience, channel sales experience, proven track record exceeding goals, excellent communication and people management skills. | About Rippling: Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $700M from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock—and was named one of America’s best startup employers by Forbes (#12 out of 500). About The Role: The Manager, Broker Channel Sales role at Rippling is the opportunity to join one of the fastest growing segments in the Rippling sales org. You’ll join a team that is helping to push the insurance industry forward by delivering modern technology to companies through their brokers. You’ll help to grow a team of stellar AEs managing high velocity sales cycles. As a member of the channel team, you get to help shape the future of the program. With Rippling investing significantly in the broker channel, your role has an incredible impact on the future of the company. What You'll Do: • Hire, Train, and Develop Channel AEs to effectively engage Broker partners and their clients • Work cross-functionally with Marketing & Channel SDRs to drive top-of-funnel conversion • Lead a Broker Channel Sales team to achieve and exceed monthly targets • Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value • Drive sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment • Regularly report on team and individual results through pipeline management and forecasting • Identify and make recommendations for improvement in the areas of process, efficiency and productivity • Participate in the hiring process, as well as the training and ramp-up of new team members Qualifications: • 2+ years of Sales management experience • Channel Sales experience as an IC and/or Manager • Proven track record of exceeding goals as an individual contributor and manager • Experience successfully managing teams that work in high volume sales cycles • Experience working with sell through partners • Excellent communication, teamwork and people management skills • Ability to thrive in a fast paced environment • (Bonus) Insurance Broker channel experience Additional Information: Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for US-based employees will be 60/40 commission split for base/variable pay, and aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. • Commission is not guaranteed. The pay range for this role is: 260,000 - 290,000 USD per year(All Tiers OTE)
Manage broker relationships, deliver tailored product demos, close sales to meet quota, collaborate cross-functionally, and travel regularly to strengthen partnerships. | 3+ years SaaS B2B sales experience with $1M+ quota, proven top 10% sales performance, HRIS/HCM or security product sales experience, and ability to work in fast-paced environment with in-office presence. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role The Broker Account Executive role at Rippling provides an extremely unique opportunity -- we’re looking for talented and ambitious Account Executives who can both manage a high velocity sales cycle while being an advisor to Rippling’s customers. As an early member of the channel team, you get to help shape the future of the program. With Rippling investing significantly in the broker channel, your role has an incredible impact on the future of the company. As an added bonus, Channel AEs are expected to build relationships with partners through events such as dinners, lunches, sporting events, concerts, etc. Your role goes beyond sales by helping customers navigate strategic decisions related to product configurations, compliance, and workflow improvements. What You Will Do • Create and build relationships with Insurance Brokers • Collaborate with customers to understand their unique challenges, acting as a strategic partner to guide them through product configurations and decision-making processes that align with their business objectives • Manage pipeline in Salesforce to ensure accurate revenue forecasting both monthly and quarterly • Close business and achieve quota attainment consistently • Become a product expert across our entire platform and understand our competitor landscape to deliver targeted product demos • Become a Rippling Broker expert to deliver tailored technical demos and custom solutions • Collaborate with cross-functional teams, including product, solutions engineers, sales development and compliance, to directly influence product development and provide up-market insights to inform Rippling of customer needs that we need to be prepared to meet in selling to larger companies. • Manage the entire client engagement cycle, from initial consultation through implementation and ongoing relationship management with the AM team, to ensure a seamless and successful customer experience • Travel and connect in person with referral partners at least one or two times a week to strengthen the partnership for long-term success What You Will Need • 3+ years sales experience, particularly in SaaS markets selling B2B • Experience carrying $1M+ annual quota • Proven track record of success (top 10% of sales org) • Previous experience selling HRIS/HCM software and/or selling security related products • Ability to thrive in a fast paced environment Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for employees will be 60/40 commission split for base/variable pay. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. Compensation for this role: Tier 1: $200,000 /year OTE (Office based) (60/40 commission split for base/variable pay) • Commission is not guaranteed
Manage and grow relationships with insurance brokers, deliver tailored product demos, achieve sales quotas, and collaborate cross-functionally to influence product development. | 3+ years SaaS B2B sales experience with $1M+ quota, proven top 10% sales performance, ideally with HRIS/HCM or security product sales, and ability to work in a fast-paced environment. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role The Broker Account Executive role at Rippling provides an extremely unique opportunity - we're looking for talented and ambitious Account Executives who can both manage a high velocity sales cycle while being an advisor to Rippling's customers. As an early member of the channel team, you get to help shape the future of the program. With Rippling investing significantly in the broker channel, your role has an incredible impact on the future of the company. As an added bonus, Channel AEs are expected to build relationships with partners through events such as dinners, lunches, sporting events, concerts, etc. Your role goes beyond sales by helping customers navigate strategic decisions related to product configurations, compliance, and workflow improvements. What you will do • Create and build relationships with Insurance Brokers • Collaborate with customers to understand their unique challenges, acting as a strategic partner to guide them through product configurations and decision-making processes that align with their business objectives • Manage pipeline in Salesforce to ensure accurate revenue forecasting both monthly and quarterly • Close business and achieve quota attainment consistently • Become a product expert across our entire platform and understand our competitor landscape to deliver targeted product demos • Become a Rippling Broker expert to deliver tailored technical demos and custom solutions • Collaborate with cross-functional teams, including product, solutions engineers, sales development and compliance, to directly influence product development and provide up-market insights to inform Rippling of customer needs that we need to be prepared to meet in selling to larger companies. • Manage the entire client engagement cycle, from initial consultation through implementation and ongoing relationship management with the AM team, to ensure a seamless and successful customer experience • Travel and connect in person with referral partners at least one or two times a week to strengthen the partnership for long-term success What you will need • 3+ years sales experience, particularly in SaaS markets selling B2B • Experience carrying $1M+ annual quota • Proven track record of success (top 10% of sales org) • Previous experience selling HRIS/HCM software and/or selling security related products • Ability to thrive in a fast paced environment Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for employees will be 60/40 commission split for base/variable pay. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. Compensation for this role: Remote Based: $200,000 /year OTE (60/40 commission split for base/variable pay) • Commission is not guaranteed
Manage broker relationships, deliver tailored product demos, close deals, forecast revenue, and collaborate cross-functionally to influence product development. | 3+ years SaaS B2B sales experience, $1M+ quota achievement, top 10% sales performance, HRIS/HCM or security product sales experience, ability to thrive in fast-paced environment. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role The Broker Account Executive role at Rippling provides an extremely unique opportunity -- we’re looking for talented and ambitious Account Executives who can both manage a high velocity sales cycle while being an advisor to Rippling’s customers. As an early member of the channel team, you get to help shape the future of the program. With Rippling investing significantly in the broker channel, your role has an incredible impact on the future of the company. As an added bonus, Channel AEs are expected to build relationships with partners through events such as dinners, lunches, sporting events, concerts, etc. Your role goes beyond sales by helping customers navigate strategic decisions related to product configurations, compliance, and workflow improvements. What You Will Do • Create and build relationships with Insurance Brokers • Collaborate with customers to understand their unique challenges, acting as a strategic partner to guide them through product configurations and decision-making processes that align with their business objectives • Manage pipeline in Salesforce to ensure accurate revenue forecasting both monthly and quarterly • Close business and achieve quota attainment consistently • Become a product expert across our entire platform and understand our competitor landscape to deliver targeted product demos • Become a Rippling Broker expert to deliver tailored technical demos and custom solutions • Collaborate with cross-functional teams, including product, solutions engineers, sales development and compliance, to directly influence product development and provide up-market insights to inform Rippling of customer needs that we need to be prepared to meet in selling to larger companies. • Manage the entire client engagement cycle, from initial consultation through implementation and ongoing relationship management with the AM team, to ensure a seamless and successful customer experience • Travel and connect in person with referral partners at least one or two times a week to strengthen the partnership for long-term success What You Will Need • 3+ years sales experience, particularly in SaaS markets selling B2B • Experience carrying $1M+ annual quota • Proven track record of success (top 10% of sales org) • Previous experience selling HRIS/HCM software and/or selling security related products • Ability to thrive in a fast paced environment Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for employees will be 60/40 commission split for base/variable pay. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. Compensation for this role: Remote Based: $200,000 /year OTE (60/40 commission split for base/variable pay) • Commission is not guaranteed
Manage and grow partner relationships, drive adoption of Rippling features, provide white glove service, triage partner issues, and collaborate with product and engineering teams. | 3+ years SaaS experience in customer or partner-facing roles, strong payroll background, excellent communication, relationship building, flexibility, and passion for training. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role Rippling is looking for a Partner Success Manager to support our Accountant and Reseller Partners. As a PSM you will help our partners leverage Rippling to its fullest potential for their clients as well as internally within their own firm. You will partner closely with product and engineering teams to develop our product functionality based on the experience and feedback from our partners. You will own key partner relationships in tandem with Channel AEs, and be responsible for turning partners into long-term champions, creating new processes, all while providing an impeccable customer experience along the way. As a part of the Technical Account Management org your impact should lead to the mutual success of our partners and growth of our partner program overall. What You Will Do • Develop long-lasting relationships - Manage a book of business, and own relationships with your key stakeholders - Build Rippling advocates! • Become a virtual member of your partners’ teams - showing them how to improve workflows through the use of Rippling’s features including Benefits, Payroll, Reporting/Analytics, etc • Increase adoption - Drive partner adoption of new feature roll outs • Offer white glove service - Ensure partners feel supported and engaged through attentive, personalized guidance and product enablement • Triage critical customer & partner issues to resolution - Act as the Rippling liaison for partner questions, issues, or escalations. Make partners feel supported by your sense of urgency and advocacy, ensuring their issues are resolved as they arise. • Become a product expert - you'll be a go to resource for both partners and coworkers in a short amount of time • Build cross-functional ties across Rippling • Think like a partner - work directly with our engineering and product teams to constantly build new features and deliver an amazing new customer & partner experience • Hold partners accountable to success through business reviews in alignment with their assigned Channel AE What You Will Need • 3+ years of work experience at a SaaS company, preferably in the HCM category, in a customer or partner-facing role • Strong payroll background • Stellar written and verbal communication skills • Track record of building strong customer or partner relationships • Flexibility with changing job duties and responsibilities • Excellent at time management, prioritizing tasks and adapting on a day to day basis • Passion for training both partners and internal teams • Thrives at building new processes when they don’t exist • Interest in actively working with product and engineering teams About The Team The Partner Success Team works exclusively with our channel partners including brokers, accountants, and resellers. Our team is spread across the US and is made up of four broker PSMs and four accountant PSMs. We collaborate closely across various functions at Rippling including our implementation team, CX org, and our product and engineering teams. The PSM team has been lucky enough to work with some of our partners for 4+ years forging incredibly impactful working relationships. The pay range for this role is: 75,000 - 121,250 USD per year(US)
Lead and manage a support team, develop onboarding and training programs, ensure team performance and KPIs, and collaborate with product and engineering teams to improve support processes. | 2-4+ years managing a support team in a fast-paced SaaS environment, experience with Salesforce Service Cloud, strong operational and leadership skills, and ability to work in PST or MST timezone. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. Our Support Organization is composed of product specific teams such as HR, IT and Finance. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What You Will Do • Become a subject matter expert on our product through direct customer support and product/engineering interaction • Lead a team of specialists tasked with providing product support to customers • Design and develop the onboarding program for team members as the team grows • Ensure your team is set up with the tools and resources they need to help customers through the product release • Own team performance and KPIs and drive improvements with data-driven experimentation • Be the subject matter expert for support practices • Collaborate with support leadership to refine and adapt operating processes and procedures • Deliver product feedback to Product / Engineering counterparts to reduce the inbound contact rate or resolution time on support interactions • Communicate effectively with executive leadership on projects, priorities, and goals What You Will Need • PST or MST timezone only • You have 2-4+ years of professional experience managing a Support team within a fast-paced environment, startup, or SaaS organization • Deep understanding of systems and operations with B2B products • You have experience directly managing a distributed team • Proven track record of maintaining SLAs • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity • Experience should include designing and overseeing training, QA, and metric management programs at scale • You lead by example with a learning mindset, people-first attitude, and strong sense of responsibility for your domain • Self-motivated, detail-attentive, action-driven with the ability to take initiative, execute, and follow-through • Extensive experience with Salesforce Service Cloud
Lead and develop a remote US-based Account Management team to meet growth, margin, adoption, and retention goals across SMB, Mid-Market, and Enterprise segments. | 5+ years managing client-facing sales/account management teams, 3+ years managing managers, proven sales success, leadership skills, strong analytical and communication abilities. | About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role We are looking for a pragmatic, growth-minded Account Management & Sales Director with a proven track record of success to lead our remote US-based Account Management team. As a Director of Account Management, you will coach and develop Account Managers in our HR Services vertical, across three customer segments. You will staff and lead the teams to meet company objectives for growth, margin, customer adoption, and customer retention. You will be responsible for defining, managing & executing key lifecycle events for customers across all segments within the channel. What you will do • Build strong account management teams that consistently meet and exceed quota • Define and manage key customer lifecycle events across SMB, Mid-Market and Enterprise segments within the channel, and track outcomes • Provide leadership and direction to a high-performance team – including hiring, training, and pace setting • Develop specific and targeted goals and quotas to expand and accelerate revenue opportunities • Create, monitor and manage key performance metrics • Find innovative and creative ways to improve and increase performance • Implement best practices to support consistent and consultative sales and client success processes • Develop and refine an effective go-to-market strategy as we expand geographic and language coverage • Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done What you will need • 5+ years of experience scaling and managing a client-facing sales or account management team in a fast-paced environment • Experience managing managers for at least 3+ years • Experience as a top-performing account manager or sales executive • Proven track record of team quota-attainment via new product sales and upgrades (license expansion sales are not likely relevant) • Proven leadership skills, people management skills • Great with numbers including strong analytical skills • Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company • Eager for a very hands-on role, where you’ll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly • Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small • High integrity individual who’s enthusiastic about building a great company for the long term • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. This role is a 60/40 base/commission split. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. • Commission is not guaranteed The pay range for this role is: 270,000 - 300,000 USD per year(ALL TIERS OTE)
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