Ripple

Design and deliver full-stack features for a financial SaaS platform using Azure cloud services and mentor engineers. | Bachelor's degree and 5+ years application development experience with deep expertise in C#, ASP.NET Core, Microsoft SQL Server, and Azure. | At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: As a Senior Software Developer, you will build and own the platform powering financial clarity for businesses from SMEs to Fortune 500 enterprises. You will own full-stack feature delivery across front-end, server-side, and database tiers — leveraging Azure to craft scalable, resilient cloud solutions at the core of a fast-growing SaaS product. You will shape technical direction and mentor fellow engineers within a you-build-it-you-run-it team that holds itself to the highest standards. If you are energized by complex distributed systems and want to make a measurable impact on how the world manages its finances, this is the opportunity for you. WHAT YOU’LL DO: Partner with architects and product managers to design, estimate, and deliver cutting-edge features across the full stack — front-end, server-side, and database tiers Leverage Azure services to build powerful, scalable, and resilient cloud-native solutions Improve software applications and own delivery pipelines and feature flags, ensuring seamless integration and deployment Drive rigorous unit, integration, and non-functional testing — including performance and security — to guarantee production-ready software Use observability tools and logging to diagnose and resolve issues across development, test, and production environments Stay ahead of tech trends, engage with the broader tech community, mentor fellow engineers, and lead technical design and code reviews Continuously improve team operations, processes, methodologies, and technology choices, holding every practice to a high standard Ensure all work meets quality, operational, and architectural standards, contributing to the organization's broader success Embrace the team's YBIYRI (you-build-it-you-run-it) model, including active participation in the on-call pager rotation WHAT YOU'LL BRING: Bachelor's degree in Computer Science or relevant equivalent experience, with at least 5 years of application development experience Experienced and proficient in application development guidelines, cloud architecture, and deployment Deep expertise in ASP.NET/Core and C#, with advanced knowledge of Microsoft SQL Server Hands-on experience with Azure Services, Azure DevOps, and designing and implementing CI/CD pipelines Extensive experience building web applications using modern JavaScript frameworks, with a strong grasp of TDD and BDD practices Proven track record to influence and mentor developers within an agile team environment Skilled in reviewing and estimating user stories as part of an agile delivery process Strong troubleshooting skills with hands-on experience in production application support Solid understanding of Windows operating system principles and administration Experience in the financial industry is a plus Other common names for this role: For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. IL Annual Base Salary Range $164,000—$205,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Lead architectural direction and mentor engineers for complex compliance systems. | 8+ years backend production experience with JVM/Go/Rust and architecture ownership in regulated environments. | At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple is building the Internet of Value: infrastructure that moves money as fast as information moves today. Every payment that flows across our network passes through real-time financial crimes controls: sanctions screening, wallet risk analysis, transaction monitoring, and travel rule compliance. The Financial Crimes Engineering team builds and operates that layer. This is the engineering that determines whether payments clear or hold, whether Ripple meets its regulatory obligations across jurisdictions, and whether the network can scale without compromising on compliance. The problem space is genuinely hard: high-throughput distributed systems, real-time decisioning, multi-source coordination across external compliance data providers, regulator-grade audit trails, and resilience. As a Staff Software Engineer on this team, you'll set technical direction for that platform. You'll own the architecture of the compliance control plane: the vendor-agnostic, resilient, provable system that lets Ripple move value without moving financial crime, and you'll drive its evolution across Ripple's product lines. This is a role for someone who operates beyond individual services: you'll define the technical strategy others build against, anticipate where the platform needs to go before it's asked, and raise the engineering bar across the team. WHAT YOU’LL DO: Set architectural direction for the compliance control plane: real-time screening orchestration, the resilience and observability layer, vendor-agnostic integration, and the decision/data plane, designing for where the platform needs to be across future jurisdictions and product surfaces, not just today's requirements Drive the hardest, highest-ambiguity technical problems end to end: multi-vendor failover, sub-second decisioning under load, regulator-grade auditability, and resilience across partial dependency failures Translate evolving regulatory obligations and organizational goals into durable engineering primitives and a sequenced technical roadmap, with milestones and clear execution plans Anticipate platform risks and scaling constraints before they become incidents, and lead the initiatives that address them Partner directly with senior leaders to align complex cross-functional objectives and shape how regulatory requirements become engineering reality Set standards for production ownership: observability, alerting, incident response, and raise the reliability bar for the whole team Mentor senior and mid-level engineers, elevate design quality across the team, and act as a technical multiplier: the engineer whose presence makes everyone around them better WHAT YOU'LL BRING: 8+ years building production backend systems, with deep expertise in Java (or comparable JVM languages, Go, Rust) A track record of owning architecture for complex distributed systems at scale, not just building within an existing design, but defining the design others build against Demonstrated ability to drive technical direction across teams and influence engineering decisions beyond your immediate scope Strong resilience and distributed-systems design instincts: failover, graceful degradation, idempotency, high-throughput real-time decisioning Excellent API design judgment (REST/gRPC) and the ability to establish patterns others adopt Proven skill navigating ambiguity in a regulated environment, turning regulator findings, audit obligations, and partner asks into shippable, durable engineering plans Working knowledge of Kubernetes, observability tooling (Grafana, OpenTelemetry, or similar), and cloud infrastructure (AWS preferred) A history of mentoring engineers and lifting the technical bar of a team Experience in fintech, payments, identity, or compliance technology is a strong plus, though exceptional systems architects from adjacent high-stakes domains are welcome WHY THIS ROLE Consequence: your architecture decides whether real payments clear, in real time, for real customers. Ownership at the platform level: you're not owning a service, you're shaping the control plane every Ripple product depends on. Building the next generation: we're actively designing the vendor-agnostic, resilient compliance platform built to scale across new jurisdictions and product surfaces. This is the person who leads that design. Cross-functional weight: you'll work daily with senior leaders across the company. The job is technical, but the influence is organizational. Technical leadership without leaving the code: the senior-most IC voice on a team where the engineering genuinely matters. Other common names for this role: For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range $212,000—$265,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Lead implementation of payment solutions and collaborate with teams to deliver new features and manage delivery lifecycle. | Over 10 years IT/software experience with expertise in software delivery, network principles, and ideally crypto custody solutions. | At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Are you ready to be at the forefront of revolutionizing global payments and crafting the future of financial transactions? Join Ripple as a Staff Partner Engineer and be part of our dedicated team that crafts and deploys innovative solutions for senders, receivers, exchanges, and fund providers worldwide. Are you passionate about overcoming barriers and unleashing the full potential of groundbreaking payment technologies? Let's embark on this exhilarating journey together and make a lasting impact on the world of finance! As a member of Ripple's delivery team, you will work alongside a group of highly skilled solution engineers to lead the implementation of our payment solutions with customers and partners across the globe. Your role will be pivotal in accelerating product fit, driving market traction, and facilitating wide-scale rollout. With your agile solution skills and innovation mentality, you will tackle challenges head-on and unlock new opportunities for our groundbreaking payment ecosystem. Get ready to collaborate with a diverse range of team members and contribute to the deployment of Ripple's transformative solutions worldwide. This is your chance to be part of a team that is crafting the future of financial technology and driving outstanding change in the industry! WHAT YOU’LL DO: Partners closely with Ripple's Product and Engineering teams to bring new products and features to market and on collecting, refining, and prioritizing customer requirements Handles enterprisse scale customers and partners independently Serves as the functional and technical specialist to achieve the business objectives of both customers and partners and Ripple Drive the design, deployment, and successful usage of new solutions Breaks down project objectives into appropriate and manageable tasks and achievements, assembles and guides both internal and external resources on their execution and progress of the work Responsible for the entire delivery life cycle, starting from training, conducting meetings, testing configurations, and launch support Guide customers/partners to achieve maximum benefits from their implementation Travel to customer and partner locations when work related travel resumes (20-30%) WHAT YOU'LL BRING: 10+ years of IT/software proven experience Working in software solutions and delivery with major global organizations and industry groups Ability to enable real-world, global use cases with new technologies and innovative thinking A strong understanding of network principles and design, and an appreciation of financial services networks Prior experience with institutional crypto custody solutions would be a significant advantage. Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem solving Excellent team-working and interpersonal skills, able to build trust and confidence among customers, suppliers, partners, and colleagues Driving customer/partner software integration engagements as the “go-to” person/face of the organization Proactive, able to lead others and generate energy and momentum Ability to analyze and resolve technical issues at a network, database, and/or application Hands on experience with software development (ideally writing production grade code) Other common names for this role: For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range $208,000—$260,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Develop and scale a cloud-native liquidity management platform with technical design leadership and observability implementation. | Bachelor's degree and 5+ years application development experience with C#, .NET, Microsoft SQL Server, and Azure DevOps CI/CD. | At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. The mission, should you choose to accept it, is to pioneer and scale Ripple Treasury’s platform into the future. Do you want to work with a hardworking, fun loving, development team, whom will work together to feed the village? If you enjoy solving ambitious business problems in a fast-paced and collaborative environment this might be the role for you! At Ripple Treasury, you’ll be a part of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. As an established FinTech leader in the SaaS treasury management space, our vision is to create the next-generation of technology tools for the global, corporate financial office. Our Liquidity team is seeking an innovative and forward-thinking Senior Software Developer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make magic happen. About the Liquidity Management Team The Liquidity Management team builds and maintains the core platform capabilities that give treasury professionals real-time transparency into their organization's cash and liquidity positions across banks, accounts, currencies, and legal entities worldwide. Our solutions help enterprise customers optimize how they fund operations, manage intercompany liquidity structures, and deploy idle cash. The team works at the intersection of complex financial workflows and modern software engineering, delivering scalable, reliable systems that process critical financial data for customers operating across 40+ countries. The Vision The Liquidity Management team is at the forefront of a major modernization initiative, reimagining how enterprise treasury teams manage liquidity across a global landscape. We're not just maintaining what exists — we're rebuilding from the ground up with a bold vision: a modern, intuitive user experience with fast, streamlined workflows that make sophisticated treasury operations feel effortless; a cloud-native architecture built on the latest technologies, designed for scalability, resilience, and speed; and first-class support for both traditional fiat currencies and digital assets, positioning Ripple Treasury at the groundbreaking of where treasury is headed. What You’ll Do: Leverage Azure services to craft scalable, fault-tolerant, and highly resilient cloud-based solutions Carry the banner of quality as a first class citizen by conducting rigorous unit, integration, and non-functional (performance, security) testing to guarantee our software is production-ready Implement world class levels of Observability to derive deep application insights, performance and usage data, and solving problems before they become a problem Share your enthusiasm for tech trends, explore and learn new technologies, engage with tech communities, mentor fellow engineers, and lead in technical design and code evaluations Always seek ways to enhance team operations, processes, methodologies, and technology choices, striving for excellence in every practice Participate in the team’s YBIYRI model (you-build-it-you-run-it), which includes participating in their on-call pager rotation Essential Knowledge / Experience: Bachelor’s degree in Computer Science or equivalent experience, with at least 5 years of application development experience Well versed in application development and modern practices for cloud architecture and deployment Proven ability to influence and mentor developers within an agile team environment Skilled at operating within an agile development environment Experience with Azure Services Deep knowledge and expertise in .NET and C# Advanced knowledge of Microsoft SQL Server Skilled in designing and implementing CI/CD pipelines within Azure DevOps WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Manage and scale global employee giving and volunteering programs using CSR software and strategic communications. | Proven CSR and employee engagement experience with CSR platforms, strong communication, and ability to manage complex logistics and compliance. | At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Are you an operationally-minded leader with a passion for social impact and employee engagement? As a Program Manager on the Ripple Impact team, you will play a key role in managing and scaling Ripple’s employee giving and volunteering programs across global offices. You will manage our CSR software, organize volunteer events, and craft communications that help ensure Ripple employees are fully engaged in participating in collaboration with nonprofit and academic partners. This role requires in-person relationship building. Travel expectations can be up to 20-25%, depending on seasonality. If you thrive in a fast-paced environment and are excited to build a culture of purpose, we’d love to hear from you. WHAT YOU'LL DO: Work with Ripple’s Director of Social Impact to ensure Ripple continues to be a global leader in corporate social impact Serve as administrator for our CSR software, managing global employee matching donations, building high-conversion fundraisers and volunteer pages Drive employee participation by crafting and implementing internal education and communication strategies to increase program awareness and engagement globally Partner with workplace teams and Employee Resource Groups to curate volunteering opportunities that resonate with global teams Help to manage Ripple’s regional nonprofit and academic partnerships Lead the planning and execution of in-person and virtual volunteer opportunities Track, analyze, and report on key participation and impact metrics, providing the Social Impact Director with actionable insights to influence our broader global strategy. Travel to various Ripple office locations as needed (20–25%). WHAT YOU'LL BRING: Proven experience in social impact, corporate social responsibility (CSR), and employee engagement within a fast-scaling global company. Direct experience managing CSR platforms (ideally Deed or similar tools like Benevity) and a strong command of donation matching workflows and vetting processes. Experience managing collaborative programs with an exceptional ability to identify, capture and synthesize data Experience partnering with cross-functional teams such as HR, Communications, and Workplace to drive program adoption and cultural alignment. Outstanding written and verbal communication and presentation skills A "bias for action" mindset with the ability to manage complex logistics, from international donation compliance to large-scale event coordination. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range $132,000—$160,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Design and implement observability infrastructure and incident management coaching across cloud environments. | 7+ years SRE/DevOps experience with expert New Relic and Terraform skills, plus PowerShell and Azure proficiency. | At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, governments, and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. Ripple Treasury, now a Ripple solution acquired in 2025, marks a significant expansion into the multi-trillion-dollar corporate finance arena. With more than 40 years of experience supporting some of the world’s largest and most sophisticated companies, Ripple Treasury integrates a treasury command center into Ripple’s technology stack—giving corporates the ability to move, manage, and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella. THE WORK: This is an engineering-first role with a coaching dimension—not the other way around. You will spend the majority of your time doing hands-on observability and reliability engineering work: building instrumentation, designing alert configurations, authoring Terraform, and troubleshooting production systems. Alongside that, you will coach and consult with stream-aligned product teams, helping them build operational maturity over time. You will join Ripple’s Technical Operations team and work across Azure (80%) and AWS (20%) environments supporting infrastructure that is predominantly Windows-based (80%), handling significant payment volume for enterprise treasury customers. The incident management program you will help build is early-stage—you will be establishing practices, not inheriting a mature playbook. WHAT YOU’LL DO: Observability Engineering Design and implement monitoring, alerting, and dashboards in New Relic (APM, Infrastructure, Logs, Synthetics) across Azure and AWS; write NRQL queries for troubleshooting, analysis, and reporting. Define and implement SLOs/SLIs and error budgets; coach teams on using them to balance feature velocity with reliability and communicate system health to stakeholders. Lead alert noise reduction and signal quality engineering—tune thresholds, eliminate false positives, and ensure every alert is actionable. Optimize observability costs through log ingestion management, pipeline rules, and New Relic configuration governance. Partner with engineering teams to improve observability maturity: structured logging, metrics instrumentation (RED/USE methods), distributed tracing, and effective dashboard patterns. Infrastructure & IaC Develop and maintain Terraform infrastructure as code for provisioning and managing monitoring resources, alert configurations, and observability infrastructure—this is a primary engineering responsibility, not an occasional task. Establish and enforce IaC governance standards for observability infrastructure across teams, providing a repeatable, auditable model for how monitoring resources are managed. Author and troubleshoot Azure DevOps pipelines; support teams with deployment visibility, change tracking, and release hygiene as it relates to production reliability. Incident Management Administer and configure Incident.IO: alert routing, notification workflows, Slack and OpsGenie integration, and runbook management—operationalizing what exists today and expanding from there. Build out incident management foundations that are largely yours to establish: PIR/postmortem processes, on-call rotation design, escalation policies, incident severity classification, and response playbooks. Track and report on MTTR, MTTD, and incident frequency; identify trends and drive continuous improvement in partnership with engineering teams. Respond to and debrief on production incidents—providing real-time troubleshooting support and facilitating structured post-incident reviews. Cross-Functional Enablement Enable stream-aligned engineering teams to adopt improved observability and incident management practices through workshops, consultation, and hands-on guidance. Collaborate with the Subsystems Platform Team to translate common needs into self-service observability and incident management capabilities. Build lasting team competency through documentation, training materials, and knowledge-sharing sessions that outlast any individual engagement. WHAT YOU'LL BRING: Core SRE Experience 7+ years in Site Reliability Engineering, DevOps, or Platform Engineering with a strong focus on observability and production operations. Proven ability to deliver hands-on engineering work while coaching and mentoring teams—comfortable switching between builder and consultant modes. Experience working in Agile/Scrum environments and collaborating effectively with cross-functional teams. Observability & Incident Management Expertise — Required Expert-level hands-on experience with New Relic (APM, Infrastructure, Logs, Synthetics, Alerts) and strong NRQL proficiency for troubleshooting and analysis. Deep understanding of structured logging, metrics collection (RED/USE methods), distributed tracing, and designing effective dashboards and alerts. Expertise defining and implementing SLOs/SLIs and error budgets for reliability management. Hands-on experience with incident management platforms (Incident.IO, PagerDuty, OpsGenie, or similar). Experience designing incident response workflows, on-call rotations, escalation policies, and facilitating post-incident reviews that drive actionable improvements. Demonstrated ability to troubleshoot complex production issues using observability data across distributed systems. Infrastructure & Tools — Required Strong Terraform experience: developing and maintaining IaC for cloud infrastructure and monitoring resources; familiarity with IaC governance patterns. Proficiency with PowerShell scripting (required given the 80% Windows environment). Strong experience with Azure cloud (App Services, Virtual Machines, Azure SQL, networking, monitoring) and working knowledge of AWS. Experience with Azure DevOps for CI/CD pipeline authoring and troubleshooting. Experience with Octopus Deploy for deployment management and release orchestration. Comfort working across both Windows and Linux server environments. Familiarity with Slack for operational workflows, alert routing, and incident communication. Desired / Additional Experience with alert noise reduction strategies and observability cost optimization (log ingestion, pipeline rules, cardinality management). Background facilitating chaos engineering, game day exercises, or failure injection to build team resilience. Knowledge of VM-hosted SQL Server monitoring and performance optimization. Familiarity with FinTech compliance requirements (SOC 2, ISO 27001) and audit evidence collection. Experience measuring and improving key reliability metrics (MTTR, MTTD, availability, error budgets) at an organizational level. Python or Bash scripting experience in addition to PowerShell. Familiarity with Jira for incident tracking and workflow automation. Other common names for this role: Senior Site Reliability Engineer, Observability Engineer, Incident Management Engineer For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. IL Annual Base Salary Range $160,000—$200,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.