Rippl Care

The Network Partnerships Manager will develop and manage strategic partnerships to fill service area gaps for the GUIDE program. This includes onboarding partners, ensuring compliance, and maintaining effective communication. | Candidates should have a bachelor's degree in a related field and at least 3 years of experience in partner management or healthcare operations. Strong relationship-building and organizational skills are essential. | If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Network Partnerships Manager who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role: The Network Partnerships Manager will be responsible for developing, managing, and maintaining strategic partnerships that fill service area gaps for our GUIDE program. This role builds collaboration between external partners and internal teams, ensuring all partnerships are set up for success, efficiently managed, effectively deliver services, and are compliant. This role will both build relationships with home care partners and administer the program to ensure high-quality services are delivered for all eligible patients. Building relationships focuses on identifying partners with coverage in the service areas important to Rippl, negotiating relationships and contracting, and facilitating smooth partner onboarding and support processes. The Network Partnerships Manager will also maintain critical datasets and tools, such as CMS portals, accounting systems and clinical systems. Responsibilities Partnership Development & Management Work with existing partners to onboard new offices as needed and ensure they are set up in CMS (Medicare) Develop and establish new partnerships to fulfill home care service needs in key locations Negotiate relationships with potential partners, track the progress of multiple partnership opportunities, manage contracting, and onboard partners to CMS Manage existing partnerships to address gaps in care, invoice issues, and other partner inquiries, and ensure smooth communication and collaboration between our organizations Prepare and deliver training materials, webinars, and resources to support partner success Track service delivery and perform QA to ensure partner Service Level Agreements are met and contract terms are maintained Maintain partner contact information and service area coverage in systems and databases including Salesforce, and CMS portals Cross-functional Collaboration Collaborate with Growth and Partner Success to understand service area needs and identify new partner opportunities. Work closely with the Guide Program Manager to submit partner rosters and ensure proper documentation of service areas Coordinate with Clinical and Patient Engagement teams to support patient care issues, document standard operating procedures and job aids for internal teams, and support training as needed Identify and pursue opportunities to improve processes and patient, partner and care team experience CMS Partner Requirements Management Collaborate with the GUIDE Program Manager to submit and maintain accurate partner rosters and zip code lists for CMS Oversee partner invoicing, ensuring reconciliation and timely approvals Other Duties as Assigned Support GUIDE functions as necessary to ensure smooth operations and responsiveness to CMS requirements Develop reporting and analysis to support team functions Qualifications Bachelor’s degree in healthcare administration, business, or a related field 3+ years of experience in partner management, program management, business development, provider relations or healthcare operations Strong ability to build relationships and manage external partnerships Excellent organizational and project management skills, with experience in managing data tools and reporting Home care agency experience, familiarity with healthcare partnerships and CMS or Medicare programs is a plus Strong communication skills, both written and verbal, to facilitate partner meetings, training, and ongoing collaboration Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously Ability to work flexibly and collaboratively in a fast-paced environment What’s in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: Range is $75,000 - $98,000 depending on experience We are going to make some very big waves starting with a small Rippl - come join us!

Design and develop scalable full-stack applications with Python/Flask backend and React frontend to support dementia care digital tools. | 4-6+ years full-stack experience with Python/Flask backend, React frontend, RESTful APIs, databases, cloud, containerization, healthcare data standards, and strong collaboration skills. | If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Healthcare Full Stack Engineer who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role Rippl is reimagining mental health care for seniors with dementia and their caregivers. We are looking for a Full Stack Engineer who is excited to design and deliver technology that makes a direct impact on patient and caregiver experiences. You’ll play a central role in building and expanding Rippl’s digital tools — from our Navigator Console and scheduling systems to assessment modules and caregiver portal. This role blends technical execution with creativity, working closely with product managers, designers, and other engineers to build scalable, user-friendly applications that empower clinicians and improve care delivery. Essential Functions Design, build, and maintain efficient, reusable, and reliable code across the full stack. Develop and maintain back-end services and RESTful APIs using Python/Flask, ensuring scalability, performance, and security. Lead the development of new features for the Navigator Console, scheduling, and assessment tools, enhancing Rippl’s telehealth platform. Collaborate with front-end developers and designers to deliver intuitive and accessible user interfaces using React (or similar frameworks). Integrate third-party services and internal systems (e.g., EHR, telehealth, analytics tools) through robust APIs and data pipelines. Write unit, integration, and end-to-end tests to ensure application stability and reliability. Conduct regular code reviews, debug complex issues, and contribute to engineering best practices. Work closely with product managers, clinicians, and operations teams to translate care workflows into scalable software solutions. Create and maintain clear technical documentation to support knowledge-sharing and long-term maintainability. Stay current with Python/Flask ecosystem developments and front-end best practices to continually improve Rippl’s technical stack. Qualifications 4–6+ years of full stack development experience with a portfolio of deployed applications. Strong proficiency with Python, specifically using Flask for back-end development. Experience designing, building, and maintaining RESTful APIs and microservices in Python/Flask, with attention to scalability and performance. Proficiency with modern front-end technologies, especially React (or similar frameworks), plus solid knowledge of HTML, CSS, and TypeScript/JavaScript. Hands-on experience with relational and non-relational databases (e.g., PostgreSQL, MySQL, MongoDB). Familiarity with cloud environments (AWS or GCP), containerization (Docker, Kubernetes), and CI/CD pipelines. Knowledge of healthcare data standards (FHIR, HL7) and HIPAA-compliant system design strongly preferred. Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). Curiosity about AI-driven solutions in healthtech, with interest in applying them to real-world clinical and caregiver workflows. Collaborative team player with excellent communication skills, adaptability, and a problem-solving mindset. Comfortable working in a fast-paced, high-growth startup environment where priorities shift quickly. What’s in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Equity in the form of stock options Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: $99,000 - $130,000 depending on experience Offer of employment is contingent upon successful completion of a background check, drug screen, and all required licensure, credentialing, and related documentation. We are going to make some very big waves starting with a small Rippl - come join us!

The Patient Outreach Specialist serves as the initial point of contact for individuals experiencing memory and brain health changes. This role involves proactive outreach to patients or caregivers, conducting brief assessments, and educating them about Rippl’s dementia care model. | Candidates should have a passion for working with seniors and their families, along with at least 2 years of experience in a healthcare environment. Bilingual in Spanish and proficiency in various systems such as Salesforce and Athena are also required. | If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Patient Outreach Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role: The Patient Outreach Specialist serves as the initial point of contact for individuals who may be experiencing memory and brain health changes but have not yet been diagnosed or engaged in care. This role conducts proactive outreach to patients or caregivers identified through our partners and initiates brief conversations aimed at identifying needs and introducing Rippl’s dementia care model. Essential Functions: Reach out to new potential patients and caregivers who have not yet engaged with Rippl, using empathy and warmth to introduce our services. Administer brief dementia-related screeners to assess the potential need for further evaluation or support. Educate individuals about Rippl’s mission and dementia care programs, emphasizing the support we offer for both patients and caregivers. Encourage enrollment when appropriate and schedule initial clinical appointments with the Rippl care team. Accurately document outreach efforts, screening responses, and next steps in Salesforce and the electronic health record (Athena). Coordinate with various teams to ensure a seamless transition into care for those who enroll. Meet or exceed targets for engagement, screening completion, documentation quality, and conversion to care. Qualifications: Passion for working with seniors, their families and caregivers Bilingual in Spanish Experience performing screeners, assessments, or intakes 2+ years experience in a healthcare environment required Experienced in patient outreach, engagement, intake, medical reception and/or customer service Proficiency in various systems such as Google Suite, Salesforce, Athena (EHR), and cloud based telephony systems Knowledge of medical and behavioral health terminology Exceptional interpersonal, customer service, problem-solving and conflict resolution skills Comfortable in a high speed, ever changing, start-up environment Strong verbal and written communication skills Excellent organizational and multitasking skills Ability to connect and build relationships with people from diverse backgrounds Access to high-speed, reliable internet and a secure, private workspace conducive to confidentiality required What’s in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: Range is $19 to $25 per hour depending on experience We are going to make some very big waves starting with a small Rippl - come join us!

Own and manage the Salesforce product roadmap, collaborate with internal teams and technical staff to deliver impactful solutions, conduct user research, and ensure compliance with healthcare regulations. | 4-7 years of product management or Salesforce product ownership experience, ability to translate business needs into scalable Salesforce strategies, strong cross-functional leadership, analytical skills, and passion for healthcare technology. | If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Product Manager who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role: The Product Manager will serve as the strategic owner of Rippl’s Salesforce platform, ensuring it meets the needs of our Growth, Partner Success, Clinical, and Operations teams. Reporting to a senior product leader, this role will translate business needs into a clear Salesforce roadmap, define priorities, and work closely with Salesforce Administrators, developers, and business stakeholders to deliver impactful solutions. This is a hands-on, cross-functional role ideal for someone who thrives at the intersection of business and technology and is passionate about using systems to improve healthcare delivery. Essential Functions: Own and manage the Salesforce product roadmap, ensuring alignment with business priorities and user needs. Partner with internal teams (Growth, Partner Success, Clinical, Operations) to gather requirements, define user stories, and prioritize enhancements. Collaborate with Salesforce Administrators and developers to ensure timely delivery of features, automations, and integrations. Conduct user research, testing, and feedback sessions to improve adoption, usability, and workflow efficiency. Define and track KPIs to measure Salesforce performance, adoption, and business impact. Create and maintain clear product documentation, including requirements, process flows, acceptance criteria, and release notes. Coordinate communication and change management around new features, including training and release updates for business users. Ensure product decisions support compliance with healthcare regulations and data privacy requirements. Qualifications Bachelor’s degree required; technical, business, or healthcare-related field preferred. 4–7 years of experience in product management, Salesforce administration, or Salesforce product ownership. Demonstrated ability to translate complex business needs into scalable Salesforce strategies, roadmaps, and workflows. Strong experience leading cross-functional teams, influencing stakeholders, and prioritizing initiatives to maximize business impact. Proven ability to measure and report on adoption, ROI, and operational efficiency of CRM systems. Excellent analytical and problem-solving skills, with a focus on strategic planning, process improvement, and change management. Ability to partner with technical teams (Administrators, developers) without performing day-to-day configuration, guiding system decisions through business objectives. Passion for leveraging technology to transform healthcare delivery and drive measurable outcomes for patients, caregivers, and operational teams. Preferred: Familiarity with SFDC development paradigms (Lightning/Apex components, new object configuration, etc.) What’s in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Equity in the form of stock options Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: $99,000 - $130,000 depending on experience Offer of employment is contingent upon successful completion of a background check, drug screen, and all required licensure, credentialing, and related documentation. We are going to make some very big waves starting with a small Rippl - come join us!

Serve as first point of contact for patients and caregivers, manage patient engagement and onboarding, schedule appointments, maintain patient records, and collaborate with care teams. | 2+ years healthcare experience, proficiency with CRM/EHR systems, strong communication and organizational skills, ability to work remotely with reliable internet. | If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Patient Enrollment Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role: The Patient Enrollment Specialist serves as the first point of contact for our patients, and caregivers throughout their robust onboarding experience with Rippl. As the first friendly voice of Rippl, the Patient Enrollment Specialist is accountable for patient engagement, outreach, and acceptance of care for patients and caregivers. This is a great opportunity for someone who is excited about being part of the early stages of growing a business, and really cares about making a huge difference with the senior population. Available shifts: 1030-7 M-Th, 11-7:30 Friday 10-6:30 Monday-Friday 10-6:30 M-W, 10:30-7 Th-F Essential Functions: Providing patients and their caregivers with an engaging, white glove experience Effectively communicate Rippl’s offerings to a senior population Engage with new patients with the goal of having them accept care with Rippl Set patients up for success by scheduling their first appointments with Rippl Care Team, providing a smooth and efficient onboarding experience Communicate and receive patient information by phone, email, e-referral and fax management Be a trusted and knowledgeable resource for patients on Rippl services Maintain accurate and up-to-date patient demographics in CRM/EHR Collaborate with Care Team to ensure a seamless transition of newly onboarded patients are assigned to the Care Pods Ensure required onboarding paperwork has been completed by the patient or Power of Attorney (POA) and obtain any necessary medical documents from healthcare providers, to ensure Rippl’s Care Team has the most up-to-date and comprehensive patient record Meet quality, productivity, and acceptance rate performance metrics Perform other administrative duties as assigned. Qualifications: Passion for working with seniors, their families and caregivers 2+ years experience in a healthcare environment required Experienced in patient outreach, engagement, intake, medical reception and/or customer service Proficiency in various systems such as Google Suite, Salesforce, Athena (EHR), and cloud based telephony systems Knowledge of medical and behavioral health terminology Exceptional interpersonal, customer service, problem-solving and conflict resolution skills Comfortable in a high speed, ever changing, start-up environment Strong verbal and written communication skills Excellent organizational and multitasking skills Ability to connect and build relationships with people from diverse backgrounds Access to high-speed, reliable internet and a secure, private workspace conducive to confidentiality required What’s in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation Quarterly performance based incentives 401(k) plan with a company contribution Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: Range is $19-25 per hour depending on experience We are going to make some very big waves starting with a small Rippl - come join us!

Conduct proactive outreach to potential dementia patients and caregivers, administer screening tools, educate about care programs, schedule appointments, and document interactions. | 2+ years healthcare experience with patient outreach or intake, proficiency in Salesforce and Athena EHR, strong communication and organizational skills, and ability to work remotely in a fast-paced startup. | If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Patient Outreach Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role: The Role: The Patient Outreach Specialist serves as the initial point of contact for individuals who may be experiencing memory and brain health changes but have not yet been diagnosed or engaged in care. This role conducts proactive outreach to patients or caregivers identified through our partners and initiates brief conversations aimed at identifying needs and introducing Rippl’s dementia care model. Essential Functions: Reach out to new potential patients and caregivers who have not yet engaged with Rippl, using empathy and warmth to introduce our services. Administer brief dementia-related screeners to assess the potential need for further evaluation or support. Educate individuals about Rippl’s mission and dementia care programs, emphasizing the support we offer for both patients and caregivers. Encourage enrollment when appropriate and schedule initial clinical appointments with the Rippl care team. Accurately document outreach efforts, screening responses, and next steps in Salesforce and the electronic health record (Athena). Coordinate with various teams to ensure a seamless transition into care for those who enroll. Meet or exceed targets for engagement, screening completion, documentation quality, and conversion to care. Qualifications: Passion for working with seniors, their families and caregivers 2+ years experience in a healthcare environment required Experienced in patient outreach, engagement, intake, medical reception and/or customer service Proficiency in various systems such as Google Suite, Salesforce, Athena (EHR), and cloud based telephony systems Knowledge of medical and behavioral health terminology Exceptional interpersonal, customer service, problem-solving and conflict resolution skills Comfortable in a high speed, ever changing, start-up environment Strong verbal and written communication skills Excellent organizational and multitasking skills Ability to connect and build relationships with people from diverse backgrounds Access to high-speed, reliable internet and a secure, private workspace conducive to confidentiality required We are going to make some very big waves starting with a small Rippl - come join us!

The Payroll Specialist is responsible for processing and auditing payroll, ensuring compliance with applicable laws and internal policies. This role also involves managing payroll tax filings and reconciling payroll data with benefit carrier invoices. | Candidates should have a minimum of 3 years of experience in payroll processing, including oversight of timecards. Strong knowledge of payroll systems, particularly Paylocity, and familiarity with garnishments and tax filings is required. | If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Payroll Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role: The Payroll Specialist is responsible for processing and auditing payroll, ensuring compliance with applicable laws and internal policies, managing payroll tax filings, and reconciling payroll data with benefit carrier invoices. This role also partners with Paylocity to support payroll-related system updates, garnishment setup, and tax registration for new states. Essential Functions: Process biweekly payroll for employees across multiple states using Paylocity Audit payroll transactions to confirm accuracy and ensure equitable compensation Monitor completion and approval of timecards prior to each payroll cycle Communicate with managers and employees to resolve timekeeping issues and ensure timely submissions Remit payroll taxes to federal, state, and local agencies Ensure timely and accurate filing of payroll-related tax documents and reports Coordinate with Paylocity and internal stakeholders to complete tax registrations for new states Reconcile payroll deductions with benefit carrier invoices on a regular basis Identify and resolve discrepancies between payroll and benefits systems Ensure benefit deductions are accurately reflected in payroll processing Work with Paylocity to configure garnishments, tax setups, and other system updates Respond to employee inquiries related to payroll, taxes, timecards, and deductions Support internal and external payroll audits and reporting requests Maintain confidentiality of employee and organizational payroll information Perform other payroll or finance-related tasks as assigned Qualifications: Minimum of 3 years of experience in payroll processing, including timecard oversight Experience with multi-state payroll and tax compliance Strong knowledge of payroll systems; Paylocity experience preferred Familiarity with garnishments, payroll tax filings, and benefits reconciliation High attention to detail and ability to meet deadlines consistently Proficiency in Excel and reconciling data across systems Strong communication and organizational skills Ability to manage sensitive information with discretion What’s in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Equity in the form of stock options Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: $60,000 - $78,000 depending on experience Offer of employment is contingent upon successful completion of a background check, drug screen, and all required licensure, credentialing, and related documentation. We are going to make some very big waves starting with a small Rippl - come join us!

The Associate Manager, Care Navigation oversees the daily operations of the Care Navigator team, ensuring timely and compassionate support for patients and caregivers. This role includes supervising team members, monitoring workflows, and collaborating with clinical teams to enhance patient care. | Candidates must have a Bachelor's degree in a relevant field and 3-5 years of experience in healthcare operations, ideally in geriatrics or dementia care. A minimum of 1 year in a supervisory role is required, along with strong communication skills and proficiency in EHR systems. | If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Associate Manager, Care Navigation who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take actio. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role: The Associate Manager, Care Navigation supports the day-to-day operational management of the Care Navigator team, ensuring timely, compassionate, and consistent support for patients and caregivers navigating dementia care. This role focuses on frontline team supervision, process adherence, and operational execution to maintain high standards of patient experience and team performance. The Associate Manager escalates issues to leadership and supports continuous improvement initiatives. Essential Functions: Front Line Supervision & Support Oversee daily activities of Care Navigators, including scheduling, task completion, and quality standards. Provide coaching and support to team members, reinforcing Rippl’s values and operational expectations. Assist with onboarding and training of new Care Navigators. Workflow Execution & Daily Operations Monitor operational workflows and care coordination activities to ensure consistency and accuracy. Track completion of patient outreach, education, and follow-up tasks. Support quality assurance activities by monitoring adherence to protocols and escalating concerns. Tactical Execution & Escalation Use data and KPIs to identify team performance trends and operational risks; escalate as needed. Resolve day-to-day operational challenges within scope. Support the Director in addressing technical or clinical issues impacting care delivery. Peer Coordination & Support Collaborate with clinical teams, including Physicians, Nurse Practitioners, and Social Workers, to support patient care plans. Communicate team priorities and updates during operational meetings. Change Implementation & Feedback Support implementation of new care coordination tools and processes. Gather team feedback to inform process improvements and share with leadership. Qualifications: Bachelor’s degree in Healthcare, Health Administration, Business, or a related field required, or equivalent professional experience. 3–5 years of experience in healthcare operations, preferably in geriatrics, dementia, or chronic care. At least 1 year in a lead, supervisory, or senior specialist role with responsibility for guiding others. Reliable high-speed internet connection required to support telehealth operations and virtual collaboration while prioritizing PHI. Strong proficiency with EHR systems (Athena preferred), G-Suite, and telehealth tools. Knowledge of HIPAA and clinical compliance standards. Excellent communication skills and ability to work collaboratively in a remote, fast-paced environment. Passion for dementia care and supporting caregivers through thoughtful coordination. What’s in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation Annual bonus eligibility 401(k) plan with a company contribution Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: $60,000 - $78,000 depending on experience Offer of employment is contingent upon successful completion of a background check, drug screen, and all required licensure, credentialing, and related documentation. We are going to make some very big waves starting with a small Rippl - come join us!