Ricoh USA, Inc.

Ricoh USA, Inc.

3 open positions available

2 locations
1 employment type
Actively hiring
Full-time

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Ricoh USA, Inc.

Advisory Analyst, Data

Ricoh USA, Inc.Exton, PAFull-time
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Compensation$Not specified

Lead competitive market analysis and develop strategic growth recommendations. | Currently pursuing a Bachelor's in Finance with internship and part-time experience in market analysis and sports marketing. | We are seeking a highly skilled Techno-Functional Solution Architect with deep expertise in data analytics platforms and Retail/financial domain knowledge. This role requires a strong understanding of complex data landscapes, solution design, and architecture for integrating data from multiple platforms and presenting it effectively to business users. The ideal candidate will combine technical proficiency with business acumen to deliver robust, scalable solutions for Enterprise-wide Advance analytics. Key Responsibilities • Architect end-to-end solutions for data integration, transformation, and visualization across multiple platforms. • Define and implement best practices for data ingestion, modeling, and reporting. • Work extensively with Snowflake and other data platforms to design efficient data pipelines. • Good knowledge on Data governance – Data Catalog, Data quality • Design Data Product and Data Exchange and Data Sharing • Integrate data from diverse sources (ERP, Multiple SaaS platforms, APIs) into a unified analytics environment. • Collaborate with various business teams, primarily finance and accounting, Field Service and Sales/Marketing teams to understand requirements and translate them into technical solutions. • Conduct requirement walkthroughs and articulate solution designs to stakeholders. • Review and guide code development, ensuring adherence to standards and optimal performance. • Provide technical leadership and mentor teams on best practices. • Implement reporting solutions using Oracle Analytics, Qlik, or similar visualization tools. • Deliver dashboards and reports for financial planning and analysis. Qualifications • Bachelor’s degree in computer science, Information Systems, or related field. • 12+ years in data analytics, solution architecture, and financial domain (retail or financial industry). • Hands-on experience with Snowflake, Oracle Analytics, Qlik, and data integration tools. • Strong understanding of data modeling, ETL processes, and API-based integrations. • Solid knowledge of finance, accounting, and financial planning processes. • Ability to engage in business conversations and translate requirements into technical solutions. • Excellent communication, problem-solving, and leadership skills.

Finance
Market Analysis
Marketing Analytics
Verified Source
Posted 13 days ago
Ricoh USA, Inc.

Senior Field Representative, Support CIP

Ricoh USA, Inc.AnywhereFull-time
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Compensation$50K - 70K a year

Provide product and service solutions, troubleshoot and maintain equipment, and manage customer relationships independently. | Requires technical skills in product configuration, installation, troubleshooting, and customer training, plus a valid driver's license and ability to travel extensively. | Job Description Senior Field Representative, Support CIP POSITION PROFILE This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also include new business and other various support functions as developed or assigned. Job Duties And Responsibilities Technical • Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise. • Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods. • Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services. • Assembles/adjusts/maintains and shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations. • Considered a resource for others when solutions level expertise/skill is required. Works independently, shows knowledge and command of a range of products, environments, and potential issues relevant to assigned roles and responsibilities. Customer Services • Maintains productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team. • Understands and promotes Ricoh's support functions and offerings, anticipates, and manages customer needs. Manage Workload • Responsible for managing own time and schedule and assists in support of solutions time/schedule. • Effectively executes all required workload management and call handling procedures, using current field call management requirements. • Performs a full range of services including customer training, equipment and workflow observation, and solution presentation for improved methods. Administrative • Complies with all company policies and completes administrative tasks in an accurate and timely manner. • Performs administrative duties as assigned including maintaining required logs, processes, and reports. • Completes all required administrative tasks in an accurate and timely manner. • Accounts for all time and activity by recording information through the proper tracking system. • Responsible for maintaining a "car stock" and/or customer on-site inventory as assigned/necessary. Results • Achieves expected productivity levels associated with assigned workload and level of experience. • Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc.) and bills accordingly. • Performs other duties as assigned. QUALIFICATIONS (Education, Experience And Certifications) • Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business. • Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired. • Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager. • Follow this internal link for the certification requirement document. https://rworld.ricoh-usa.com/docs/DOC-766716 Knowledge, Skills, And Abilities • Goal orientated, self-motivated and committed to ongoing self-development and the development of others. • Efficiently handles information of a highly confidential nature. • Possesses required multi-tasking and prioritizing skills. • Identifies problems, opportunities and develops solutions. • Possesses required organizational, interpersonal, and verbal communication skills. • Is process-improvement oriented. • Requires proficient use of Microsoft Office computer application programs and the use of computers, mobile technology and associated applications and / or systems. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS • Extensive daily travel in an automobile between customer locations is usually required. Assignments at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times. • Occasional overnight travel may be required. • May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder. • Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). • Shift work, overtime, stand-by and/or on-call may be required. • Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. About Us Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest In Yourself At Ricoh, you can: • Choose from a broad selection of medical, dental, life, and disability insurance options. • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. • Augment your education with team member tuition assistance programs. • Enjoy paid vacation time and paid holidays annually • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Customer Service
Troubleshooting Network Issues
Salesforce CRM
Verified Source
Posted 15 days ago
RU

Senior Counsel, Litigation and Business

Ricoh USA, Inc.AnywhereFull-time
View Job
Compensation$120K - 200K a year

Manage the company's commercial litigation portfolio, negotiate legal agreements, and advise internal clients on legal and risk issues. | Requires at least 5 years of litigation experience, experience with restrictive covenant litigation, and a law degree with bar admission. | JOB DESCRIPTION Senior Counsel, Litigation and Business POSITION PROFILE Manages the company’s commercial litigation and other legal matters, including litigation avoidance. Provides general legal advice on business legal matters affecting one or more RICOH business units and/or corporate functions, including but not limited to negotiating commercial agreements. Job Duties and Responsibilities • Manages the commercial litigation portfolio, working with external counsel. • Working with the General Counsel and/or Vice President & Associate General Counsel, coordinates external counsel to represent company in all litigation, whether as a defendant or plaintiff, and negotiates the terms & conditions of such representation. • Identifies and implements litigation strategy, including, when appropriate, settlement of matters, with appropriate legal management and business leader input and approval. Assesses RICOH’s exposure in various litigation matters and recommends appropriate reserves for matters as appropriate. • Reviews and provides feedback on pleadings and discovery responses and otherwise supervises outside counsel, providing effective case management and appropriately managing legal expenses. • Reviews, drafts and negotiates commercial agreements, including contracts with customers and/or suppliers/partners, including for information management; professional and maintenance services; managed services; licensing agreements; SaaS agreements; sales agreements and leases; supply agreements; and labor outsourcing agreements. • Provides legal advice, guidance and training to internal corporate clients on legal and risk issues arising from both the long-term strategy and the day-to-day business of the company. • Provides legal advice to internal corporate clients on legal issues that arise during the operation of the company related to commercial law and legal compliance. • Performs other duties as assigned. QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: • Requires at least 5 years of litigation experience (commercial litigation) at a large law firm and/or the law department of a major corporation. • Experience with restrictive covenant litigation is required. • Experience with intellectual property litigation is a plus. • Experience negotiating business contracts is a plus. • Requires a degree from a reputable, accredited law school & admission to the bar of at least one state. KNOWLEDGE, SKILLS AND ABILITIES • Strong negotiating skills. • Strong interpersonal skills • Strong oral and written communication skills • Strong analytical abilities • Business acumen • Well-organized and able to work under pressure in a fast-paced environment • Pro-active and flexible WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS • Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level • Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information • Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. ABOUT US Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: • Choose from a broad selection of medical, dental, life, and disability insurance options. • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. • Augment your education with team member tuition assistance programs. • Enjoy paid vacation time and paid holidays annually • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Commercial Litigation
Contract Negotiation
Legal Strategy
Verified Source
Posted 24 days ago

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