Ricoh

Develop and govern sales system processes, manage sales quotas, drive pipeline accuracy, align cross-functional metrics, and lead process improvements. | Experience in sales operations, CRM management, quota allocation, process governance, and strong communication skills. | This Manager I, Business Operations role is designed to support Sales, Sales Enablement, and Finance initiatives within Ricoh. The role involves developing process and tools for Sales Systems (Accounts, Activities, Contacts, etc.), managing sales quotas, collaborating with leadership, and providing insights for future SFA enhancements. The position requires strong business acumen, excellent communication skills, and the ability to drive process improvements and ensure accountability. Requirements • Develop, deploy, and govern processes for Sales Systems. • Drive pipeline and forecast accuracy within CRM. • Manage sales quotas, including allocation and adjustments. • Develop cross-organizational alignment metrics. • Lead implementation of process changes. • Conduct regular reviews of business operations. Benefits • Medical insurance • Dental insurance • Life insurance • Disability insurance • Retirement savings plan • Health savings account • Flexible spending account • Paid vacation time • Paid holidays • Tuition assistance programs