Richemont

Supporting and leading Lean projects to improve efficiency and reduce waste. | Bachelor’s degree in a related field, 3+ years in continuous improvement, proficiency in data analysis tools, and strong communication skills. | At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Continuous Improvement Assistant Manager Richemont | Grand Prairie, TX Role Overview The Continuous Improvement Assistant Manager will play a key role in driving a culture of continuous improvement throughout the Americas region. This position will primarily focus on supporting and leading Lean projects, identifying opportunities for process optimization, and implementing solutions to enhance efficiency, reduce waste, and improve overall performance. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of Lean principles and methodologies. Responsibilities Qualifications • Bachelor’s degree in Engineering, Business Administration, or a related field. • 3+ years of experience in continuous improvement, process optimization, or a related role. • Strong understanding of Lean principles and methodologies. • Experience leading or supporting Lean improvement projects. • Proficiency in data analysis and statistical tools (e.g., Excel, Minitab). • Excellent communication, interpersonal, and presentation skills. • Proven project management experience a plus. • Excellent interpersonal skills with the ability to develop and maintain effective relationships at all levels of the organization. • Ability to work in a multi-functional and multi-cultural environment. • Excellent verbal and written communication skills. • Strong time management and organizational skills. • Team player attitude with the ability to influence. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer – United States We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Salary will be negotiated based on relevant skills and experience.

Achieve sales objectives, develop client relationships, provide outstanding customer service, and maintain store aesthetics. | Previous retail sales experience, strong communication skills, attention to detail, and ability to handle physical tasks. | Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Part Time Sales Associate Montblanc | Chicago, IL Reports to: Boutique Manager Role Overview Overall responsibility for achievement of individual sales objectives; developing and servicing the customer. Responsibilities (or Mission) • Achieve preset sales objectives. • Develop network and clientele. • Capture client information; consistently adding information to further promote boutique relationships and sales • Possess strong product knowledge of the various collections • Provide outstanding customer service. • Develop a working knowledge of simple pen repair and after sales service techniques. • Maintain the aesthetic quality of the store. Qualifications • Previous experience in retail sales; jewelry or high-end luxury product sales is preferred. • Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect. • Excellent interpersonal, communication and computer skills are needed. • Strong attention to detail with the ability to handle multiple tasks simultaneously. • Bilingual English/Mandarin preferred. • Standing on the sales floor for 90% of the workday • Reaching to access product stored within cabinets or on shelves • Bending to access product stored within cabinets • Occasional need to use a ladder to reach product • Unpacking and/or lifting of large boxes that contain product Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Hourly Range: $21-$26/hr Salary will be determined based on relevant skills and experience. In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Lead business development, manage client relationships, and oversee team performance in a luxury boutique setting. | Extensive management experience in luxury retail or hospitality, strong leadership skills, and ability to develop client relationships. | Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. SALES EXPERIENCE MANAGER KEY RESPONSIBILITIES Lead business development for the boutique by creating and developing relationships through all client interactions: • Lead the development of excellent client relationships by creating and celebrating memorable moments for our clients and boutique visitors • Drive sales and care service team to consistently achieve or exceed sales targets and KPIs • Master a strong knowledge of the boutique business and assess local market opportunities to implement a proactive and effective sales strategy • Implement effective client strategies to ensure the development of genuine client relationships resulting in increased business opportunities • Partner with Boutique leadership, and team, on CRM efforts such as client outreach, data capture, and repurchase rate, including working with the sales team to ensure store objectives are met • Lead and promote networking activities for the boutique team • Point of contact for visiting stylists and press photo shoots in partnership with the PR team • Develop Prestige Partnership strategies to increase prestige sales within the boutique and to develop the VIP client strategy further • Support and partner with sales and care service teams, on escalated client matters to ensure optimal solutions are provided Partner with fellow Boutique Management, Regional, and corporate partners to ensure boutique success: • Along with fellow Boutique Management—determine, communicate, and monitor individual and team KPIs • Collaborate with all Corporate Departments (i.e. Retail, merchandising, marketing, etc.) to effectively communicate key messages, business opportunities, and needs • Lead and/or delegate boutique projects as needed (daily/weekly/monthly/yearly inventories, audit preparation, etc.) • Partner with the Operations Manager to ensure fluidity of operations and support fellow boutique management with boutique controllable operating expenses: monitoring, analysis, and action plan recommendations in order to optimize controllable costs • Prepare regular sales reporting and analysis including monthly reports that provide qualitative analysis for business development • Participate in the daily setup and breakdown of the boutique for opening and closing, as needed Team Development and Management: • Motivate and support the Boutique staff • Communicate strategic brand initiatives by regularly conducting team meetings. Ensuring that staff is aware of Maison strategies and knowledge, boutique targets, client experience best practices, local/global competitive landscape, and industry news • Educate and inspire the boutique team with Maison knowledge, local/global competitive landscape, and industry news • Perform administrative and HR tasks including but not limited to commission accuracy checks, scheduling, payroll, and overtime management • Actively recruit and maintain a talent pipeline • Identify training and coaching opportunities for the sales team. Partner with boutique management and corporate partners (Retail Coaches and L&D) in order to elaborate and implement the coaching and training plan • Lead the performance management process through regularly scheduled individual meetings including biannual performance review • Assess potential and propose development opportunities in partnership with boutique management, HR, and Career Committees Be a Maison Ambassador: • Uphold the Cartier standards with the ability to project an approachable and professional image in personal appearance, manner, and demeanor • Create a positive and productive boutique environment by leveraging both personal and team savoir-faire to create a highly collaborative network at all times both in person and via telephone YOUR PROFILE • Bachelor’s degree in a business-related field is a plus • Additional language skills are a plus • 8-10 years of management, especially in luxury retail or hospitality • Required experience in managing direct reports • Must be available to work retail hours (including weekends), travel for training, client events, etc. as needed • Previous experience with SAP is preferred • Strong leadership skills • Excellent analytical, organizational, and interpersonal communication skills required • Enthusiastic approach with clients and colleagues • Entrepreneurial spirit to develop their own business and build long-lasting client relationships • Creativity in developing new ways to motivate and develop a team • Collaborative approach with the ability to foster a united work environment with a “can do” attitude • Strong understanding of client service needs and priorities (internal and external) • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision • Ability to work in a fast-paced, evolving environment • Intellectual curiosity and passion for learning We Offer – United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! *This job description may not be inclusive of all assigned duties, responsibilities, or job aspects described and is subject to amendment as needed at the sole discretion of the employer #Richemont #WeCraftTheFuture In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Achieve sales objectives, develop client relationships, and maintain store aesthetics. | Previous retail or luxury product sales experience, strong interpersonal skills, and bilingual English/Mandarin preferred. | Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. Responsibilities (or Mission) Achieve preset sales objectives. Develop network and clientele. Capture client information; consistently adding information to further promote boutique relationships and sales Possess strong product knowledge of the various collections Provide outstanding customer service. Develop a working knowledge of simple pen repair and after sales service techniques. Maintain the aesthetic quality of the store. Qualifications Previous experience in retail sales; jewelry or high-end luxury product sales is preferred. Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect. Excellent interpersonal, communication and computer skills are needed. Strong attention to detail with the ability to handle multiple tasks simultaneously. Bilingual English/Mandarin preferred. Standing on the sales floor for 90% of the workday Reaching to access product stored within cabinets or on shelves Bending to access product stored within cabinets Occasional need to use a ladder to reach product Unpacking and/or lifting of large boxes that contain product Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Hourly Range: $21-$26/hr Salary will be determined based on relevant skills and experience. In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Manage workshop operations including supply and matching, technical quality control, team management, and provide analytical support to Technical Management. | Requires team management experience, knowledge of quality control processes, proficiency in SAP and MS Office, and strong interpersonal and organizational skills. | At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Supply & Matching and Tech QC Supervisor Richemont Regional Functions | Fort Worth, TX Reports to: Technical Manager Role Overview The Supply and Matching/QC Supervisor ensures the efficient operation of the workshop by managing the flow of materials, matching products with necessary spare parts, and maintaining the quality of repairs. This role is responsible for overseeing non-technical processes, technical quality control, and providing analytical support to the Technical Management team. Responsibilities • Operational Management (Supply and Matching): • Ensure adherence to established SOPs for all non-technical processes, including matching repairs with spare parts, transferring and organizing repairs, managing FlowBacks, managing kit boxes, and managing workshop supplies. • Follow up on local subcontractors' spare parts needs. • Ensure adherence to FIFO logic for work organization. • Drive operational performance in terms of lead-times for Material, Ready to Repair, and Technical QC tasks. • Operational Management (QC): • Ensure adherence to established SOPs for all technical QC processes, including pressure tests, esthetical controls, functional controls, 0h-24h tests, and power reserve tests. • Workload Analysis: • Provide feedback and analyses to Technical Management to define action plans for resource and skill allocation. • Support root cause analyses. • Support Technical Management in defining long-term action plans based on business needs. • Team Management/Development: • Approve timesheets and time-off requests, manage staff scheduling, track attendance, and address attendance issues for direct reports. • Monitor team productivity and quality of work. • Escalate performance and/or behavior issues to Management/HR. • Conduct bi-annual performance reviews and create individual performance improvement and development plans. • Lead by example, demonstrating company policies and procedures. • Motivate team members through recognition and feedback. • Maintain healthy working relationships and provide guidance for improvement. • Encourage staff development by identifying training needs and providing coaching and mentoring. • Cross-train the team to enhance versatility and knowledge. • Participate in the recruitment process (if applicable). Qualifications • Bachelor’s degree in engineering, supply chain, or a business-related field is a plus, or equivalent work experience. • Experience in stock and inventory management; experience in after-sales is an added value. • Knowledge of quality control processes. • Team management experience. • Proficiency in SAP and MS Office. • Strong interpersonal, organizational, and communication skills. • Client and solution-oriented mindset. • Language requirements: English (required). • Travel requirements: Minimal. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer – United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Prepare, process, and move merchandise accurately and productively through picking, packing, replenishment, shipping, receiving, and inventorying during evening shifts. | High school diploma or GED, basic computer and RF device skills, ability to perform physical tasks, attention to detail, and willingness to work evening shifts. | At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Operations Associate - Evening Richemont | Grand Prairie, TX Evening Shift (2:30pm - 11pm Mon - Friday) Role Overview Prepares, processes and moves merchandise productively and accurately according to established guidelines in order to meet location standards. Practices safety awareness. Works independently and in a team as assigned and moves between job functions as needed. Job functions may include but are not limited to: Picking, Packing, Replenishment, Shipping, Receiving, and Inventorying. Processing must be completed in a timely manner to maintain established department and location standards/goals. Responsibilities (or Mission) • Picks, packs and merges orders. • Rebags/Retickets, replenishes and/or stocks merchandise as needed. • Loads and/or unloads trailers, scans merchandise, builds pallets and labels merchandise. • Verifies accuracy of production or location; may set or assign locations of products. • Maintain designated work area clean and in a safe working environment. • Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures. • Follows all RNA Safety Guidelines • Ensures equipment and other department supplies are maintain in a safe manner. • Able to perform standing and or walking work throughout an 8-12 work shift while meeting performance target expectations in a non-climate controlled facility. • Able to climb stairs, bend, twist, step, stoop, reach, lift, pull and push. • Physical ability to move merchandise weighing up to 30 pounds on a regular basis without assistance and items heavier than 30 pounds on an occasional basis with assistance. • Job Descriptions are not intended to be a complete detailed account of all expected/anticipated activities. We operate in a fast-moving and competitive global environment and therefore need employees to be flexible. • Day shift: Monday – Thursday | 5:30am – 4:00pm (hours may vary depending on business needs) Qualifications • High School Diploma or GED • Fluent in English: reading, speaking, writing • Entry level warehouse and/or production work environment • Basic level use of desk top computer and Hand Held Radio Frequency (RF) devices • Able to perform basic math computations: adding, subtracting, multiplying, division. • Operate equipment in a safe manner without contributing toward safety infractions. • Able to demonstrate attention to detail. • Flexibility in terms of work schedule. Attendance is required for scheduled shifts. • Demonstrate eagerness to learn. • Ability to work as part of a team and interact effectively with others (Associates, Managers Supervisors, etc.) • Ability to follow instructions. • Ability to perform tasks consistently and accurately. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. WE OFFER We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future!