Richemont

Lead downstream supply chain strategy and operations across channels to support growth and client experience. | Minimum 10 years downstream supply chain experience with 7 years leadership, bachelor's degree required, master's and French fluency preferred. | Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. Are you a good match? The ideal candidate will have a minimum of ten years' experience in downstream supply chain management, luxury retail industry strongly preferred; you will have a minimum of seven years' experience in a leadership role. You will have very strong aptitude to analyze quantitative and qualitative data and have the ability to remain agile and to manage shifting priorities. You will have a high level of maturity and emotional intelligence as well as strong critical reasoning and problem-solving skills. You will have a Bachelors Degree; Masters Degree preferred. The ideal candidate will have intermediate to expert skill level in MS Office Suite, with advanced Excel proficiency. Fluency in French is preferred. What are we expecting from you? The Supply Chain Assistant Vice President serves as a key member of the VCA Americas Operations leadership team and is responsible for shaping and advancing the downstream supply chain across all channels and markets. This role partners closely with commercial, marketing, and internal stakeholders to ensure a scalable, agile, and high-performing supply chain that enables business growth, enhances client experience, mitigates risk, and supports the Maison’s long-term objectives. This role will report to our VP of Operations and will be based at our NYC office. Responsibilities: • Partner with the Vice President of Operations to define and execute the short and mid-term Supply Chain strategy aligned with Maison priorities and commercial ambitions. Shape the operational roadmap to support scalability, agility, and business performance across the region. • Lead, inspire and develop a high-performing team of supply chain professionals across demand planning, distribution, merchandising operations, and project management; Drive for results and foster accountability, collaboration, and result-orientation. • Contribute to the achievement of financial objectives through proactive supply chain planning, scenario assessment, and identification of risks and opportunities. • Oversee department budget and resource allocation to optimize operational performance and support strategic investments. • Define and monitor key performance indicators to drive operational effectiveness, service excellence, and process optimization. Champion a culture of continuous improvement, leveraging data-driven insights to enhance efficiency, resilience, and decision-making. • Lead the development and presentation of key supply chain insights, priorities and performance metrics to CODIR. Oversee and ensure successful ad hoc project execution. • Act as a trusted strategic partner and foster partnerships with cross-functional department heads and international counterparts. More than a role…we recruit for a career! By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations. The recruitment process: Please submit an application online. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Richemont offers a generous compensation and benefits package for eligible employees. We Offer: Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. Expected Salary Range: $210,000-$250,000 This role is bonus-eligible Salary will be negotiated based on skills and prior work experience. In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Lead full lifecycle recruitment and early career programs, partnering with HR and hiring managers to build talent pipelines and enhance candidate experience. | 7+ years recruiting experience, strong communication, project management, and collaboration skills, with experience in corporate and high-volume recruitment. | Talent Acquisition Specialist Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity. Role Overview As a crucial member of the talent team, you will play an essential role in executing our recruitment strategy and elevating the candidate experience for both boutique and corporate positions. Your daily tasks will involve screening and qualifying potential candidates, collaborating with HR Business Partners and Hiring Managers to provide insights on job market trends, and actively building a robust talent pipeline. Your responsibilities will encompass the full lifecycle recruitment process, with a focus on networking, fostering relationships, and crafting memorable experiences that align with our talent principles. We expect you to share our enthusiasm for people and their potential. Responsibilities Recruit • Lead and conduct intake meetings with the hiring managers to understand vacancies, share potential profiles from pipeline, define the interview cadence, and share labor market intelligence. • Interview potential candidates against position specific competencies and behaviors for current vacancies, conduct exploratory calls to identify high-potential candidates, and establish and maintain relationships with referrals while being the ultimate brand ambassador. • Provide Hiring Managers with a diverse short list of candidates in a timely manner. • Establish and maintain a high-touch candidate experience throughout the hiring process. Research • Proactively build talent pipelines utilizing our Applicant Tracking System(ATS), social media, job boards, and market mapping– including consistent outreach to passive candidates in support of developing robust talent pools for future vacancies. • Understand and communicate labor market trends, regional compensation benchmarks, and talent availability. • Identify and recommend innovative recruitment initiatives, best practices, and digital enhancements. • Lead candidate generation and direct active sourcing and recruiting for qualified candidates utilizing various search tools, processes, and strategy. Partner • Develop and maintain relationships with Hiring Managers to understand their needs, create an interview matrix, provide market feedback, and consistently communicate updates throughout the interview process. • Collaborate and partner with the HR Business Partner to enhance service delivery to internal stakeholders. • Work closely with Talent Acquisition & Talent Management Director and VP of Talent to create recruitment strategies • Participate in staffing committees and talent sharing meetings to identify and highlight strong candidates, facilitate talent exchanges, and maintain a robust internal talent pipeline. • Facilitate and manage the external vendor contract process as well as engage external vendors utilized on key searches. • Contribute to global/HQ initiatives by partnering with talent colleagues across Maisons and in other regions. • Develop and maintain relationships with external recruitment agencies, local high schools and colleges, trade schools, and other relevant stakeholders. • Ensure candidates are properly onboarded via close partnership with HR generalists and hiring manager Execute • Lead and conduct intake meetings to understand vacancies, share potential profiles from pipeline, define the interview cadence, and share labor market intelligence. • Interview potential candidates against position specific competencies and behaviors for current vacancies, conduct exploratory calls to identify high-potential candidates, and establish and maintain relationships with referrals while being the ultimate brand ambassador. • Provide hiring managers with a shortlist of candidates. • Create unique digital job ads for social media. • Coordinate and attend local job/college fairs, and network in the community to ensure a pipeline of candidates for hiring managers. • Establish and maintain a high-touch candidate experience. Report • Track and communicate interviews, placements, retention, and agency submissions/spend in accordance with our defined talent acquisition operating model and process flow. • Utilize and maintain our ATS, providing detailed notes and submissions on candidates, facilitating the interview/hiring process, and building our talent pools. • Present to executives and senior leadership on recruitment activity and labor market intelligence. Early Career & University Partnerships • Design, implement, and manage comprehensive early career programs, including the Summer Internship Program, aligning them with Cartier's goals and collaborating with HR and business leaders. • Build and maintain relationships with target universities for talent pipeline development and manage key external partnerships for early career initiatives. • Drive inclusive strategies for all early career and university programming, ensuring diverse candidate slates and fostering partnerships with organizations like College Track, and Laureus. • Lead branding initiatives to attract top talent, develop compelling content for career sites and social media, and manage all communications for early career programs. • Oversee recruitment, onboarding, training, and mentorship for early career talent, track program ROI and KPIs, and provide post-program evaluations and recommendations. Qualifications • You are a people-magnet and expert communicator! • You are enthusiastic and passionate about luxury retail - its history, heritage and craftsmanship. • Recruiting experience in a fast-paced environment including prioritizing and leading multiple searches simultaneously. • Experience in agency and/or search firm preferred. • Proven ability to cultivate and main strong collaborative working relationships with Maisons, functions, external contact, and third- party partners. • 7 plus years of experience in full cycle recruitment including corporate, field, and temporary roles; You must be able to manage a high requisition count (20+), while maintaining strong relationships with candidates and internal clients. Corporate recruitment experience with an emphasis on high-volume recruitment preferred. • You must love to work as a team - sharing resources, energy and candidates. No position is too small. No partnership is too little. • Results-orientated with a strong track record of quality execution; continually striving for improvement and efficiency. • Flexibility to adapt quickly to changing circumstances, Comfortable working proactively in a challenging environment and capable of prioritization. • Excellent written and verbal communication, especially pertaining to business presentations, vendor relationships, negotiations, internal/external communications. • Solid experience with various HR and talent systems, professional networks, reference sites (ie Workday, PeopleFirst, LinkedIn, Glassdoor), and other social media is essential. • End to end project management experience If you're interested in telling us about yourself and learning more about our culture, principles, and company, please apply. Travel: Richemont North America is based in Manhattan with offices in Midtown East. Some team members are based in other locations, and periodic travel may be required to Shelton, CT; Dallas, TX; Mississauga, ON. We Offer We care about your health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Salary Range: $140,000-160,000 #Richemont #WeCraftTheFuture

Deliver excellent client experience and achieve sales targets while managing client interactions and brand representation. | Requires sales or hospitality background with strong communication skills and focus on luxury client satisfaction. | Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist. At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Sales Advisor Watchfinder | Soho, New York Reports to: Boutique Manager Role Overview Founded nearly twenty years ago in the UK, Watchfinder & Co has earned its reputation as the preowned expert in buying, servicing, selling and part-exchanging preowned luxury watches. It is also now a fast growing, global company – with our HQ in the UK, and teams and businesses in France, USA, Switzerland, and HK SAR. Watchfinder’s success to date has been down to the skills, hard work and determination of the brilliant and diverse group of people we have hired across the globe. A dedicated member of the brand-new NYC boutique, the Watchfinder Sales Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/She needs to act as an ambassador of Watchfinder at all times with client satisfaction being his/her utmost goals. Responsibilities • Hosting clients and other stakeholders with the ability to provide personalised customer experience. • Find ever new and creative means to exceed client’s expectations. • Introduce clients to the different services that we offer, including the part-exchange service, maintaining a high level of experience to the clients. • Developing personal clientele through effective use of the selling skills, proactive client outreach (CRM). • Know WF’s history, services/products and partnerships as well as the benefits of purchasing a timepiece through Watchfinder. • Act as a brand ambassador inside and outside the boutique. • Maintain the boutique according to the global operating standards. • Be part of a boutique team and support the overall organisation of the boutique with a strong team approach. • Lead the appraisal process of timepieces that involve a part-exchange. Ensuring that all the necessary processes are followed accurately for the end user to make an assumption. Qualifications • Applicants with a background in sales or hospitality preferred. • Strong team player mindset. • Excellent communicator with ability to develop strong networks. • Curious and resourceful. Able to work independently on the sales process. • Result-orientated and driven. • Accountable and reliable. • Able to handle a large diversity of tasks in a timely manner, very organised and disciplined. • Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behaviour. • Able to approach individually to respective client. • Open & Outgoing personality. • Demonstrate eagerness and enthusiasm to learn and grow. • Creative, curious and versatile with good interpersonal competences and empathetic. • Has perfect manners and can maintain a conversation elegantly. We offer a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Salary Range: $25 - $29. This role is commission eligible. Salary will be determined based on relevant skills and experience. In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Lead national wholesale sales strategy and operations to achieve sales targets and brand standards. | 7+ years leadership in retail/wholesale strategy with strong business acumen and operational skills. | National Wholesale Director - Buccellati Role Overview The National Wholesale Director is responsible for strategically overseeing the performance and operations of the entire wholesale channel across the USA, in alignment with the Maison's national strategies. This role ensures that all wholesale partners achieve or exceed sales targets, uphold exceptional customer service standards, and consistently adhere to Buccellati brand guidelines and policies. Responsibilities National Wholesale Sales Management / Channel Commercial Performance • Develop and execute comprehensive national wholesale sales strategies, including prospecting for new accounts and market expansion, to achieve and exceed assigned budgets. • Monitor, analyze, and report on the performance of all wholesale partners, utilizing in-depth sales data, market trends, and competitor activities to identify growth opportunities and inform strategic decisions. • Provide strategic guidance, support, and training resources to wholesale partners and their sales teams to enhance product knowledge and sales effectiveness. • Ensure compliance with agreed payment terms and contractual obligations across the wholesale network and implement national strategies to elevate the visibility and presence of the Buccellati brand within all wholesale points of sale. Wholesale Channel Operations & Partner Management • Ensure all wholesale partners operate efficiently and effectively, adhering to Buccellati's company policies, procedures, and brand standards, including coordinating national visual merchandising guidelines to maintain brand consistency and appeal. • Oversee strategic inventory planning and management across the national wholesale network to optimize stock levels and product availability. • Conduct strategic visits to key wholesale accounts to assess performance, foster strong relationships, and identify areas for mutual growth and improvement. • Develop, oversee, and drive national wholesale marketing strategies, initiatives, events, and promotional activities, leveraging both digital and traditional channels to support sales performance and enhance brand engagement. Qualifications • We expect candidates to be enthusiastic, thriving in a fast-paced environment and focusing on action and execution. • You have 7+ years’ leadership experience and expertise in Retail, Wholesale and Business strategy implementation, preferably in a luxury environment. You demonstrate: • Strategic thinking and leadership with strong business acumen and agility. • Ability to structure and roll out multiple business projects in parallel with a strong attention to details & operations. • “Can do attitude” and track record of delivering results. • Good knowledge of digital trends and how to apply them in client interactions. • Solid organization and analytical skills. • An entrepreneurial profile that creatively, seeks growth, new businesses and develops the brand. • You are a collaborator who enjoys developing others with excellent communication skills. • You are a change agent and willing to take calculated risks. • Must be based out of our corporate office in New York City. • Written and verbal communication skills in English is required; proficiency in Spanish is a plus. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer – United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Salary Range: $160K to $180K Salary will be determined based on relevant skills and experience.

Manage workshop operations including supply and matching, technical quality control, team management, and provide analytical support to Technical Management. | Requires team management experience, knowledge of quality control processes, proficiency in SAP and MS Office, and strong interpersonal and organizational skills. | At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Supply & Matching and Tech QC Supervisor Richemont Regional Functions | Fort Worth, TX Reports to: Technical Manager Role Overview The Supply and Matching/QC Supervisor ensures the efficient operation of the workshop by managing the flow of materials, matching products with necessary spare parts, and maintaining the quality of repairs. This role is responsible for overseeing non-technical processes, technical quality control, and providing analytical support to the Technical Management team. Responsibilities • Operational Management (Supply and Matching): • Ensure adherence to established SOPs for all non-technical processes, including matching repairs with spare parts, transferring and organizing repairs, managing FlowBacks, managing kit boxes, and managing workshop supplies. • Follow up on local subcontractors' spare parts needs. • Ensure adherence to FIFO logic for work organization. • Drive operational performance in terms of lead-times for Material, Ready to Repair, and Technical QC tasks. • Operational Management (QC): • Ensure adherence to established SOPs for all technical QC processes, including pressure tests, esthetical controls, functional controls, 0h-24h tests, and power reserve tests. • Workload Analysis: • Provide feedback and analyses to Technical Management to define action plans for resource and skill allocation. • Support root cause analyses. • Support Technical Management in defining long-term action plans based on business needs. • Team Management/Development: • Approve timesheets and time-off requests, manage staff scheduling, track attendance, and address attendance issues for direct reports. • Monitor team productivity and quality of work. • Escalate performance and/or behavior issues to Management/HR. • Conduct bi-annual performance reviews and create individual performance improvement and development plans. • Lead by example, demonstrating company policies and procedures. • Motivate team members through recognition and feedback. • Maintain healthy working relationships and provide guidance for improvement. • Encourage staff development by identifying training needs and providing coaching and mentoring. • Cross-train the team to enhance versatility and knowledge. • Participate in the recruitment process (if applicable). Qualifications • Bachelor’s degree in engineering, supply chain, or a business-related field is a plus, or equivalent work experience. • Experience in stock and inventory management; experience in after-sales is an added value. • Knowledge of quality control processes. • Team management experience. • Proficiency in SAP and MS Office. • Strong interpersonal, organizational, and communication skills. • Client and solution-oriented mindset. • Language requirements: English (required). • Travel requirements: Minimal. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer – United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Prepare, process, and move merchandise accurately and productively through picking, packing, replenishment, shipping, receiving, and inventorying during evening shifts. | High school diploma or GED, basic computer and RF device skills, ability to perform physical tasks, attention to detail, and willingness to work evening shifts. | At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Operations Associate - Evening Richemont | Grand Prairie, TX Evening Shift (2:30pm - 11pm Mon - Friday) Role Overview Prepares, processes and moves merchandise productively and accurately according to established guidelines in order to meet location standards. Practices safety awareness. Works independently and in a team as assigned and moves between job functions as needed. Job functions may include but are not limited to: Picking, Packing, Replenishment, Shipping, Receiving, and Inventorying. Processing must be completed in a timely manner to maintain established department and location standards/goals. Responsibilities (or Mission) • Picks, packs and merges orders. • Rebags/Retickets, replenishes and/or stocks merchandise as needed. • Loads and/or unloads trailers, scans merchandise, builds pallets and labels merchandise. • Verifies accuracy of production or location; may set or assign locations of products. • Maintain designated work area clean and in a safe working environment. • Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures. • Follows all RNA Safety Guidelines • Ensures equipment and other department supplies are maintain in a safe manner. • Able to perform standing and or walking work throughout an 8-12 work shift while meeting performance target expectations in a non-climate controlled facility. • Able to climb stairs, bend, twist, step, stoop, reach, lift, pull and push. • Physical ability to move merchandise weighing up to 30 pounds on a regular basis without assistance and items heavier than 30 pounds on an occasional basis with assistance. • Job Descriptions are not intended to be a complete detailed account of all expected/anticipated activities. We operate in a fast-moving and competitive global environment and therefore need employees to be flexible. • Day shift: Monday – Thursday | 5:30am – 4:00pm (hours may vary depending on business needs) Qualifications • High School Diploma or GED • Fluent in English: reading, speaking, writing • Entry level warehouse and/or production work environment • Basic level use of desk top computer and Hand Held Radio Frequency (RF) devices • Able to perform basic math computations: adding, subtracting, multiplying, division. • Operate equipment in a safe manner without contributing toward safety infractions. • Able to demonstrate attention to detail. • Flexibility in terms of work schedule. Attendance is required for scheduled shifts. • Demonstrate eagerness to learn. • Ability to work as part of a team and interact effectively with others (Associates, Managers Supervisors, etc.) • Ability to follow instructions. • Ability to perform tasks consistently and accurately. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. WE OFFER We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future!