5 open positions available
Lead and develop the sales team to achieve sales targets, enhance client experiences, and uphold brand standards in a luxury retail environment. | Requires 5-7 years in luxury retail, supervisory experience, strong selling skills, proficiency in Excel and Word, and ability to travel. | Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. Are you a good match? The ideal candidate for this role will be responsible for a range of duties including elevating client experiences, driving sales, and developing a client development strategy utilizing CRM initiatives. This candidate is required to have a bachelor’s degree, along with 5-7 years of experience in a luxury retail environment. Additionally, prior supervisory experience is required, as well as the ability to lead teams to ensure they provide an exceptional client experience. Strong selling and closing skills are essential, along with proficiency in Excel and Word. The candidate should also be comfortable with travel and have strong networking abilities, particularly with high-profile events. Fluency in a foreign language relevant to the market is preferred. Excellent communication, problem-solving, and interpersonal skills are also key attributes we are seeking in this role. What are we expecting from you? Reporting to the Boutique Director, you will be responsible for assisting the Boutique Director with the overall management and enhancement of the Boutique, with the main objectives of building sales, developing and leading the sales teams, and achieving a sustainable high quality of service. As a Sales Manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison. Responsibilities: Collaborate with the Boutique Director to support and lead the sales team to consistently achieve or exceed sales targets, maintaining a strong presence on the sales floor. Develop and implement client development strategies with new and existing clients, as well as prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume. Guide the team in achieving performance goals through feedback, coaching, and successful sales closures. Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention. Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth. Assist Boutique Director in supporting and guiding the team in upholding all aspects of Van Cleef & Arpels standards regarding policies and procedures, maintaining a high level of operational standards. More than a role…we recruit for a career! By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations. The recruitment process: Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience. Richemont offers a generous compensation and benefits package for eligible employees. Expected Salary Range- $130--145k yearly. This role is annual bonus eligible. In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.
Manage employment law matters, advise on policies, and support HR in legal issues across the Americas. | 5-7 years of employment law experience, member of a U.S. state bar (preferably NY), deep knowledge of U.S. employment laws, and experience advising on employment-related legal issues. | Role Overview As the Senior Legal Counsel- Employment, you will manage all employment-related matters across the Americas Region, in close collaboration with the VP, Legal. This role aims to strengthen the Americas Legal team as part of the 'One Legal Team' within Richemont Corporate Affairs, promoting legal and operational excellence and fostering seamless collaboration with other Group Legal teams and internal and external business stakeholders globally. This is a fast-paced job for a dynamic lawyer who can balance multiple projects, prioritize and re-prioritize in a fluid environment, and who demonstrates excellent judgment in balancing legal risks with business needs. The ideal candidate will share our team’s commitment to treating everyone in the Richemont family with kindness and respect. To thrive, you must be curious about all facets of our business and build relationships across the company based on trust and empathy. While the Senior Legal Counsel – Employment lawyer will primarily provide day-to-day guidance to Human Resources and management on employment law matters for the Americas Region, you should be comfortable providing general advice and recommendations on legal matters beyond employment law. You will also be encouraged and empowered to actively contribute to Richemont’s Group Legal vision and mission. If you have other legal experience you may contribute to our legal department, let us know. There is room here for you to grow and design your dream job. Responsibilities This job profile is not meant to be all inclusive of the responsibilities of this position and may include other duties as assigned, but areas of focus will be as follows: • Manage sensitive and wide-ranging employment law matters, including counseling on recruiting and hiring, employee relations, performance management, wage and hour compliance, compensation and benefits, commission plans, workplace health & safety, digital and social media, privacy, leaves and accommodations, terminations, workforce restructuring, and other employment related matters • Proactively partner with internal clients and business teams to help them understand employment legal matters, identify and mitigate key risks associated with employment issues, and provide quick, concise, and commercially-focused legal advice with respect to employment matters • Liaise with HR on employee complaints and investigations • In partnership with the VP, Legal and external counsel, provide legal guidance and management of litigations, agency complaints, and regulatory audits or related matters (e.g., EEOC, DFEH, DOL) that pertain to employment laws and regulations • Develop and show a strong understanding of and adherence to the Richemont Group foundations, focusing on the ways of working, i.e. "the How" things are done to live up to these foundations, adding value to all stakeholders • Draft, review and negotiate employment-related agreements (e.g., independent contractor, staffing agency, severance, restrictive covenants) • Counsel and support HR with developing, implementing, and managing employment-related policies, guidelines, processes, and trainings • Monitor and advise on changes to federal, state, and local employment laws and regulations • Interface with and manage outside counsel relationships • Develop and conduct employment law trainings (live and online) • Ensure regular use and contribution to Group Legal’s knowledge management and legal tech solutions Qualifications • J.D. required from a leading recognized law school; strong academic credentials • Must be a member of at least one state bar in good standing (NY strongly preferred) • Minimum of 5-7 years of employment law experience, preferably gained through a combination of law firm and in-house roles of increasing visibility and responsibility • Deep experience advising clients on employment laws across the U.S. (including California and New York) • Preference for international experience in the Americas or a strong willingness to learn international employment law (including Canada, Mexico, and Brazil) • Experience in retail or consumer products industries preferred • Ability to think like a businessperson, to integrate legal and business issues and to partner with business leaders • Must be able to manage multiple projects simultaneously, and organize workload to meet organizational timelines in a fast paced, very high-growth environment • Strong stakeholder management capabilities and excellent analytical, communication, interpersonal, and negotiation skills, with an ability to adapt style as required • Strong team-working and project management skills, combined with ability to work as part of a cross functional team in a complex matrix environment • Digitally savvy, with good command of Microsoft Office suite and shared work/project management environments and strong interest in new AI use cases • With flexible work policies, must be able to regularly work in-person in New York City corporate office • Ability to travel domestically and internationally, as needed Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer We care about our employees’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage employees to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Expected Salary Range: $190,000-$215,000 plus bonus potential
Lead SAP data migration, ensure data integrity, and facilitate cross-functional coordination during SAP rollouts. | Minimum 5-7 years in digital transformation or master data management in manufacturing, with SAP ECC, APO, eWM, PLM expertise, and project management experience. | Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. RIMS embraces several roles for the watch & jewellery industry, with the securing of Group industrial stakes, the influence on Maisons' industrial and sourcing strategy, and the operational steering of the MCCs. HOW WILL YOU MAKE AN IMPACT? Your main responsibilities will be the following: Data Management Excellence: SAP Data Migration & Cutover: Ensure accurate data migration during SAP rollouts across all MCCs. Provide comprehensive global support to MCCs for data file deliveries, guaranteeing adherence to defined quality and quantity standards. Data Integrity & Governance: Establish and maintain robust data integrity within MCCs to effectively support future strategic initiatives, including AI, the UNIFAI roadmap, and the S/4 roadmap. Ensure strict compliance with data management best practices throughout the entire data lifecycle (creation, update, and end-of-life). Collaborate closely with Finance & controlling teams to steer and control costing data accuracy and consistency. Data Simplification & Harmonization: Actively contributes to the Group's simplification roadmap by driving the harmonization and streamlining of data processes within MCCs, in close collaboration with Maisons. MCC & Maison Integration: Cross-Functional Coordination: Facilitate coordination between Product and Project teams within MCCs, ensuring clear and consistent communication with all key stakeholders. SAP Rollout Integration: In collaboration with the project manager, lead MCC and Maison integration topics during SAP rollouts. Oversee and lead comprehensive testing efforts with Maisons, from process definition and data preparation to test execution. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Core Competencies: Strong understanding of end-to-end manufacturing flows and the critical impact of data on operational processes. Education: Master’s degree in supply chain, Information Systems (IS), or Data Engineering. Experience: Minimum of 5-7 years of experience in digital transformation or master data management within a manufacturing environment, with a strong emphasis on compliance and traceability. Industrial controlling experience as a must. Proven track record in Project Management (PM). Technical Skills: Solid expertise (data) in SAP ECC, SAP APO, SAP eWM, and PLM solutions, including cutover management. Languages: Fluent in English and French. Personal Attributes: Dynamic, collaborative team player with a strong business partner mindset. Committed to transparency, solution-oriented, and driven by results. Travel: Regular travel required, primarily within Switzerland WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity. We care for the world we live in. YOUR JOURNEY WITH US Our HR team is available to listen to you, according to your wishes and needs. As you progress through our recruitment process, you will meet a member of our HR team, the Hiring Manager, and will undertake case studies or assessments depending on the requirements of the position. #Richemont #WeCraftTheFuture In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.
Manage workshop operations including supply and matching, technical quality control, team management, and provide analytical support to Technical Management. | Requires team management experience, knowledge of quality control processes, proficiency in SAP and MS Office, and strong interpersonal and organizational skills. | At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Supply & Matching and Tech QC Supervisor Richemont Regional Functions | Fort Worth, TX Reports to: Technical Manager Role Overview The Supply and Matching/QC Supervisor ensures the efficient operation of the workshop by managing the flow of materials, matching products with necessary spare parts, and maintaining the quality of repairs. This role is responsible for overseeing non-technical processes, technical quality control, and providing analytical support to the Technical Management team. Responsibilities • Operational Management (Supply and Matching): • Ensure adherence to established SOPs for all non-technical processes, including matching repairs with spare parts, transferring and organizing repairs, managing FlowBacks, managing kit boxes, and managing workshop supplies. • Follow up on local subcontractors' spare parts needs. • Ensure adherence to FIFO logic for work organization. • Drive operational performance in terms of lead-times for Material, Ready to Repair, and Technical QC tasks. • Operational Management (QC): • Ensure adherence to established SOPs for all technical QC processes, including pressure tests, esthetical controls, functional controls, 0h-24h tests, and power reserve tests. • Workload Analysis: • Provide feedback and analyses to Technical Management to define action plans for resource and skill allocation. • Support root cause analyses. • Support Technical Management in defining long-term action plans based on business needs. • Team Management/Development: • Approve timesheets and time-off requests, manage staff scheduling, track attendance, and address attendance issues for direct reports. • Monitor team productivity and quality of work. • Escalate performance and/or behavior issues to Management/HR. • Conduct bi-annual performance reviews and create individual performance improvement and development plans. • Lead by example, demonstrating company policies and procedures. • Motivate team members through recognition and feedback. • Maintain healthy working relationships and provide guidance for improvement. • Encourage staff development by identifying training needs and providing coaching and mentoring. • Cross-train the team to enhance versatility and knowledge. • Participate in the recruitment process (if applicable). Qualifications • Bachelor’s degree in engineering, supply chain, or a business-related field is a plus, or equivalent work experience. • Experience in stock and inventory management; experience in after-sales is an added value. • Knowledge of quality control processes. • Team management experience. • Proficiency in SAP and MS Office. • Strong interpersonal, organizational, and communication skills. • Client and solution-oriented mindset. • Language requirements: English (required). • Travel requirements: Minimal. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer – United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
Prepare, process, and move merchandise accurately and productively through picking, packing, replenishment, shipping, receiving, and inventorying during evening shifts. | High school diploma or GED, basic computer and RF device skills, ability to perform physical tasks, attention to detail, and willingness to work evening shifts. | At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Operations Associate - Evening Richemont | Grand Prairie, TX Evening Shift (2:30pm - 11pm Mon - Friday) Role Overview Prepares, processes and moves merchandise productively and accurately according to established guidelines in order to meet location standards. Practices safety awareness. Works independently and in a team as assigned and moves between job functions as needed. Job functions may include but are not limited to: Picking, Packing, Replenishment, Shipping, Receiving, and Inventorying. Processing must be completed in a timely manner to maintain established department and location standards/goals. Responsibilities (or Mission) • Picks, packs and merges orders. • Rebags/Retickets, replenishes and/or stocks merchandise as needed. • Loads and/or unloads trailers, scans merchandise, builds pallets and labels merchandise. • Verifies accuracy of production or location; may set or assign locations of products. • Maintain designated work area clean and in a safe working environment. • Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures. • Follows all RNA Safety Guidelines • Ensures equipment and other department supplies are maintain in a safe manner. • Able to perform standing and or walking work throughout an 8-12 work shift while meeting performance target expectations in a non-climate controlled facility. • Able to climb stairs, bend, twist, step, stoop, reach, lift, pull and push. • Physical ability to move merchandise weighing up to 30 pounds on a regular basis without assistance and items heavier than 30 pounds on an occasional basis with assistance. • Job Descriptions are not intended to be a complete detailed account of all expected/anticipated activities. We operate in a fast-moving and competitive global environment and therefore need employees to be flexible. • Day shift: Monday – Thursday | 5:30am – 4:00pm (hours may vary depending on business needs) Qualifications • High School Diploma or GED • Fluent in English: reading, speaking, writing • Entry level warehouse and/or production work environment • Basic level use of desk top computer and Hand Held Radio Frequency (RF) devices • Able to perform basic math computations: adding, subtracting, multiplying, division. • Operate equipment in a safe manner without contributing toward safety infractions. • Able to demonstrate attention to detail. • Flexibility in terms of work schedule. Attendance is required for scheduled shifts. • Demonstrate eagerness to learn. • Ability to work as part of a team and interact effectively with others (Associates, Managers Supervisors, etc.) • Ability to follow instructions. • Ability to perform tasks consistently and accurately. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. WE OFFER We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future!
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