Revalize

Build, deploy, and support AI tools integrated with enterprise platforms managing full solution lifecycle. | 3+ years software engineering with hands-on LLM/generative AI, Python, cloud deployment, and enterprise integration. | Founded in 2021, Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. Revalize leads with an AI-forward mindset—using technology as a catalyst, not a compass. We’re shaping the future of manufacturing technology with industry-leading CPQ, PLM, and design solutions that transform data into opportunity and accelerate the journey from idea to cash. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg. Job Description The AI Enablement Engineer will help build, deploy, and support production AI tools, agents, and workflows used across Revalize. Working closely with business stakeholders and senior engineers, they help translate business needs into secure, reliable, and scalable solutions that integrate with enterprise platforms such as Salesforce and Microsoft 365. The role contributes across the full solution lifecycle - from scoping and development through launch, monitoring, user support, documentation, and continuous improvement - with guidance from more experienced team members. The ideal candidate is building strong software engineering and applied AI skills, brings a practical mindset, and communicates clearly with both technical and non-technical stakeholders. Responsibilities Build and ship AI-powered tools and agents end to end: API integrations, agent workflows, backend services, and lightweight interfaces across our stack (Claude API, n8n, Copilot Studio, Azure AI Foundry, Power Automate) Deploy and operate what you ship in Azure and AWS: manage services, scheduled jobs, capacity, and monitoring; investigate incidents; and support internal users - production means owned, not just launched Integrate AI systems with Salesforce and Microsoft 365, designing within auth and permission models and security-first practices (least privilege, service accounts, audit logging) Develop LLM pipelines that hold up in production: retrieval, structured extraction, scoring logic, prompt and tool design, and validation of outputs before they touch business systems Use AI coding tools as a core working method, reviewing and governing their output to production quality - this team builds with AI, not just about it Work directly with stakeholders across the business to scope requests, set expectations, and turn ambiguous asks into shippable tools Document as you build - runbooks and decision notes that let others operate what you made Qualifications 3+ years building software, with hands-on experience shipping LLM/generative AI features or systems beyond prototypes Solid Python; working familiarity with REST APIs and at least one modern frontend framework (e.g. React with TypeScript) Strong hands-on experience deploying and managing cloud solutions on Azure and/or AWS: services, functions or containers, scheduled jobs, monitoring, debugging from logs, and cost awareness Hands-on experience with LLM tool-calling or agent frameworks, and with workflow/automation platforms (n8n, Power Automate, or similar) Applied LLM fundamentals: RAG, embeddings, structured extraction, prompt design, and judgment about when outputs need human review Experience integrating with at least one major enterprise platform (CRM, ERP, or Microsoft 365 APIs) Nice to have Experience with MCP servers, the Anthropic/Claude ecosystem, or enterprise AI platform administration Azure or AWS certifications, or infrastructure-as-code experience (Terraform, Bicep) Exposure to predictive ML (scoring, classification) or evaluation design for AI systems Salesforce API and data-model experience; Microsoft Graph or Entra ID experience Experience supporting or training end users - AI Champions work, past enablement experience, or teaching colleagues new tools Shifts quickly in ambiguous situations and asks good questions rather than waiting for complete specifications Communicates clearly with non-technical colleagues; writes documentation others can actually use Additional Information All your information will be kept confidential according to EEO guidelines. Qualified applicants will be asked to complete a 30-minute online assessment as a part of your application. Revalize designates standard working hours as 8:00 am to 5:00 pm Eastern Time (ET) for employees based in the United States and 08:00 to 17:00 Central European Time (CET) for employees operating within the EMEA region. Revalize is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Revalize participates in the E-Verify program in certain locations, as required by law. The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All fulltime (30+ hours) employees are eligible for PTO, Sick and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account; Life Insurance; Employee Assistance Program. This is a full-time, bonus eligible position. Base Salary is one part of our competitive total compensation and benefits package and is determined using a range. The listed compensation range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. Qualified applicants will be asked to complete a 30 minute online pre-employment assessment as part of the recruitment process.

Lead global customer training transformation by modernizing curriculum, managing P&L, and aligning initiatives with company growth. | 7+ years in customer education or enablement with experience in instructional design, P&L management, and LMS/CRM systems. | At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics. Headquartered in Jacksonville, FL, we serve over 8,000 customers across the globe. Revalize is a portfolio company of TA Associates. Job Description The Director, Global Customer Training will lead the transformation of a revenue-generating training organization responsible for customer education across Revalize's software product portfolio. This is a change leadership role: the Director will reimagine how training is designed, packaged, delivered, and scaled — modernizing curriculum strategy, delivery operations, systems, and commercial performance — while leading a globally distributed team spanning the US and Germany through that change. The right candidate is energized by building what's next, not maintaining what exists. Key Responsibilities Transformation & Change Leadership Define and drive the transformation roadmap for the global training organization, including operating model, delivery mix, and commercial strategy Lead the team through change with clarity and conviction: set the vision, build buy-in, manage resistance, and sustain momentum across two continents Champion new ways of working, including automation, AI-assisted content development, and scalable digital-first delivery models Partner with senior leadership to align the transformation with company growth priorities and secure cross-functional sponsorship Revenue & Business Operations Own the customer training P&L, including revenue forecasting, pricing strategy, and margin accountability for training products and services Redesign the training catalog — course packaging, pricing tiers, and bundled offerings — to align with product sales cycles and unlock new revenue Track and report on key performance indicators including revenue, enrollment, utilization, and learner satisfaction Curriculum & Content Development Set the instructional design strategy for multiple product lines, spanning instructor-led (ILT/vILT) and asynchronous self-paced content Translate complex product documentation and SME knowledge into learner-centered content that emphasizes application and outcomes over feature walkthrough Maintain content currency across a multi-product portfolio in coordination with Product and Customer Success stakeholders Team Leadership Directly manage a team of six instructors across two continents, providing coaching, workload oversight, scheduling, and professional development Develop the team's capabilities for the future state: new skills, new tools, new delivery formats Systems & Operations Oversee the learning management system (Docebo) and associated integrations, including enrollment automation, reporting, and data flow across Salesforce, Workato, and NetSuite Drive operational efficiency through workflow automation, process documentation, and cross-system data integrity Cross-Functional Partnership Serve as a training advisor to Sales, Customer Support, and Marketing, providing enablement support, course recommendations, and curriculum input Collaborate with Product teams to align training roadmap with release cycles and customer adoption priorities Qualifications Demonstrated success leading a team or function through significant transformation or change — restructuring an operating model, digitizing a delivery organization, turning around performance, or building a function from the ground up Change leadership skills that show up in results: vision-setting, stakeholder alignment, and the resilience to drive adoption through resistance 7+ years in customer education, training, enablement, or an adjacent customer-facing function, with meaningful people leadership experience; deep training tenure is valuable but not a substitute for transformation drive Experience owning revenue, P&L, or commercial outcomes for a service or product line Working knowledge of instructional design across modalities (ILT, vILT, eLearning); enough fluency to set strategy and evaluate quality Familiarity with LMS platforms (Docebo or equivalent) and CRM/ERP-adjacent systems Experience managing globally distributed teams across time zones and cultures Comfort with data: reporting, pipeline analysis, and operational metrics B2B SaaS or enterprise software industry background strongly preferred Additional Information All your information will be kept confidential according to EEO guidelines. Qualified applicants will be asked to complete a 30-minute online assessment as a part of your application. Revalize designates standard working hours as 8:00 am to 5:00 pm Eastern Time (ET) for employees based in the United States and 08:00 to 17:00 Central European Time (CET) for employees operating within the EMEA region. Revalize is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Revalize participates in the E-Verify program in certain locations, as required by law. The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All fulltime (30+ hours) employees are eligible for PTO, Sick and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account; Life Insurance; Employee Assistance Program. This is a full-time, bonus eligible position. Base Salary is one part of our competitive total compensation and benefits package and is determined using a range. The listed compensation range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. Qualified applicants will be asked to complete a 30 minute online pre-employment assessment as part of the recruitment process. Compensation: USD 115000 - USD 140000 - yearly