RethinkFirst

Manage multiple billing implementation projects, coordinate customer communications, track project progress, and ensure compliance. | Experience managing multiple projects, customer interaction skills, knowledge of billing systems, and compliance with healthcare regulations. | • Project manage and serve as the primary point of contact for approximately 20-25 active billing implementation projects at one time • Review customer payer contracts and fee schedules for OSB customers • Discuss Payer Verifications, Eligibility & Benefits, and Enrollment & Credentialing services • Develop and manage implementation project plans and timelines; this includes tracking project progress and mitigating risks as needed • Host meetings with customers directing implementation project steps or providing software training on Tebra and Rethink billing modules • Document all aspects of implementation for internal tracking and oversight (account setup, audits, customer concerns, customer meeting follow-up, etc.) • Answer customer emails during implementation • Answer tickets/cases in the Self-Billing Support queue • Maintain compliance with HIPAA and all applicable regulations throughout the implementation process • Assist sales team with client demonstrations as needed

Manage invoicing, accounts receivable, and support financial processes including month-end close and audits. | 2-3 years of relevant finance experience, advanced Excel skills, familiarity with Sage Intacct and Salesforce preferred, strong analytical and communication skills. | About RethinkFirst RethinkFirst is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes. We're on a mission to make behavioral health more effective, equitable, and human. About the Role: The Financial Analyst supports Rethink's core financial operations through accurate invoicing, accounts receivable management, and detailed financial and revenue analysis. This role will contributes to month-end close and audit activities, and partner with the broader finance team to improve processes. The ideal candidate brings strong analytical skills, advanced Excel expertise, and experience with systems like Sage Intacct and Salesforce. Key Responsibilities: Prepare, review, and issue client invoices in a timely and accurate manner. Monitor accounts receivable, track outstanding balances, and follow up with clients on overdue payments. Identify billing errors and data analysis. Ensure all billing activities comply with HIPPA and privacy standards. Safeguard all protected health information (PHI) while performing billing, invoicing, and data analysis tasks. Maintain detailed documentation of all charges and supporting records. Approving and verifying amounts in Salesforce cases Send out weekly updates to management with collection notes for invoices Aged 60+. Assist the Accounts Receivable Manager and broader billing team with projects and process improvements. Perform GL tasks including monthly bank reconciliations Assist with the monthly close process including account reconciliation and journal entries Perform Revenue Analysis Support annual audits, providing timely responses and detailed documentation to external auditors. Qualifications & Skills: Preferred undergraduate degree in Accounting or Finance, with 2-3 years of relevant business experience. Advanced Excel skills (ability to create pivot tables, VLOOKUP functions) Experience with ERP system like Sage Intacct and Salesforce highly preferred. Excellent analytical and problem-solving skills. Strong communication (verbal and written), organizational skills, and ability to multi-task. Ability to work independently on deliverables to achieve accurate results. Ability to prioritize conflicting demands and maintain excellent communication regarding deliverables. Ability to communicate effectively and persuasively with members of the senior management team and others within the Company. Benefits: Generous health, dental, & vision benefits package Flexible paid time off 11 paid company holidays 401k + matching Parental leave Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing. Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. JazzHR Privacy Policy JazzHR Terms of Use California Privacy Notice #remote

Design, develop, and deploy scalable cloud-based applications using Microsoft technologies while mentoring engineers and driving architectural best practices. | 8+ years experience with 3+ years senior role in Microsoft stack (C#, .NET, Azure), strong SQL skills, Angular and TypeScript frontend experience, CI/CD and DevOps expertise, plus mentoring and architectural leadership. | About Rethink First Rethink First is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes. We're on a mission to make behavioral health more effective, equitable, and human—and we’re looking for a creative visionary to help lead that charge. Position Overview We are seeking a Senior Full Stack Engineer to join our Architecture Team. This role is ideal for an experienced engineer who thrives at the intersection of hands-on coding and strategic architecture. You will help shape technical direction, champion best practices, mentor other developers, and ensure our systems are scalable, secure, and reliable. This position requires deep expertise in Microsoft technologies (C#, .NET, SQL, Azure), strong knowledge of modern software design, and the ability to translate business needs into effective technical solutions. Responsibilities Contribute to architectural design, ensuring alignment with scalability, performance, security, and compliance standards. Develop, design, test, and deploy cloud-based applications using C#, .NET Core, SQL, Azure, and Angular. Establish and enforce coding standards, design patterns (SOLID, DDD, CQRS, etc.), and development methodologies (Agile, CI/CD, DevOps). Write, review, and maintain high-quality code with strong emphasis on unit testing (XUnit/NUnit), integration testing, and automated pipelines. Mentor and coach engineers across teams, promoting continuous learning and knowledge sharing. Collaborate with cross-functional stakeholders to translate requirements into technical designs and solutions. Drive adoption of best practices in DevOps, microservices, containerization (Docker), messaging (Service Bus), caching (Redis), and observability (App Insights, logging, monitoring). Participate in architectural reviews, code reviews, and design discussions. Contribute to long-term platform strategy, modernization, and cloud migration initiatives. Troubleshoot production issues and guide root cause analysis to ensure system reliability. Qualifications Education/Experience Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 8+ years of professional software development experience, with at least 3+ years in a senior or lead role. Proven experience designing and implementing enterprise-scale applications on the Microsoft stack (C#, .NET Core/Framework, Entity Framework, SQL Server, Azure). Technical Skills Strong expertise in object-oriented design, design patterns, SOLID principles, domain-driven design, and event-driven design. Experience with C#, Angular, TypeScript, HTML, CSS, JavaScript and Python. Strong SQL skills including query optimization, schema design, and stored procedures. Cloud-native development in Microsoft Azure: App Services, Functions, Service Bus, Storage, Key Vault, Azure SQL, and monitoring tools. Familiarity with microservices architecture, RESTful APIs, and event-driven systems. Hands-on experience with CI/CD pipelines, Azure DevOps, Git, Docker, and Infrastructure as Code (Terraform/ARM). Experience implementing unit testing frameworks (XUnit, NUnit, Moq), automated testing, and test-driven development (TDD/BDD). Knowledge of healthcare domain standards (HIPAA, HITRUST, SOC2) is a strong plus. Soft Skills Demonstrated ability to mentor and grow engineering talent, fostering collaboration and knowledge sharing. Excellent problem-solving, communication, and leadership skills. Strong adaptability in a fast-paced, evolving environment. A passion for innovation, continuous learning, and delivering high-quality products. Preferred Additional Experience Candidates with experience designing, developing, or integrating AI-driven systems will have an advantage. This includes experience with: Building or integrating AI agentic systems for automation, decision-making, or intelligent workflows. Leveraging large language models (LLMs), vector databases, or machine learning frameworks. Designing scalable APIs, MCPs and microservices that support AI/ML workloads. Applying ethical AI practices, data governance, and secure handling of sensitive information. Collaborating with data scientists and product teams to translate AI research into production-ready solutions. This Job Is Ideal for Someone Who Is Dependable and accountable with strong ownership. People-oriented and effective in mentoring and collaborating across teams. Adaptable and able to pivot in a dynamic environment. Detail-oriented with a strong focus on quality. Achievement-driven and willing to tackle challenging problems. Innovative and able to think strategically about technology and business alignment. Benefits: Generous health, dental, & vision benefits package Flexible paid time off 11 paid company holidays 401k + matching Parental leave Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing. Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. JazzHR Privacy Policy JazzHR Terms of Use California Privacy Notice #remote

Manage full sales cycle to grow client base of small school districts across a multi-state territory by prospecting, engaging, and closing new business remotely. | Bachelor's degree, 4+ years teaching or 5+ years education market experience (preferably Special Ed/SEL), existing K-12 senior leader network preferred, self-motivated hunter mentality, strong communication skills, and ability to work remotely in specified states. | Are you an educator at heart yearning to make a greater impact? Do you love building relationships and helping others succeed? Are you an advocate for technology solutions that help all learners thrive? The Role We’re looking for a account executive with a proven track record of district partnerships to help grow our client base of small school districts across the western US. This is a remote position requiring prior experience working with the highest levels of school leadership. You will prospect new business for Rethink solutions in K-12 districts, managing the entire sales cycle in a multi-state territory. About Us At Rethink Ed, we believe learning should bring out the best in everyone. As the 2020 CODiE Award Winner for Best Social Learning Program for Students, 2021 Winner for Best Student Learning Capacity-Building Solution, and 2022 Cool Tool EdTech Finalist for Vizzle, we bring cutting-edge strategies to administrators, educators, students, parents, and caregivers to support effective, high-quality education of the whole child. Our evidence-based, technology-driven solutions are developed and delivered by leading experts in Social and Emotional Learning, Behavior Management and Special Education. About You Highly organized self-starter with a natural hunter mentality, thrives in taking initiative & creative problem solving. You’re autonomous, accountable, metrics-driven. Love to prospect new opportunities with persistence and diligence. You have a resilient nature that allows you to try new things, learn and grow. Team player able to contribute ideas, adopt your own sales strategy, owning the sales process from start to finish. You’re able to educate & engage the customer in new & creative ways. Have 4+ years teaching experience or have worked in the education market at least 5 years, preferably in Special Education, SEL and Mental Health. Thrive on humility, drive, and commitment to close. You get things done and do them well. What does Success Look Like? You meet or exceed sales quota. Your efforts expand Rethink’s footprint in your region and your clients refer us regularly. Your newly acquired customers and team members love working with you and find you invaluable. We work smarter as a team engaging in effective, repeatable sales practices using metrics and methods that help us improve year over year. You love what you do and are rewarded with a generous comp plan, flex benefits and achievable targets. Why Rethink? Quality programs. Exceptional people. Work that matters. As a division of Rethink First, an award-winning technology developer of cloud-based tools, training, and world-class professional supports, Rethink Ed is pioneering EdTech in the areas of SEL, Mental Health & Special Education. We’re guided by a team of experts who believe learning should never stop and truly dedicated to reaching every educator and child with our best-practice platforms which is why our customers love us. Come join a team of experienced professionals driven to push learning to new heights! Requirements and Qualifications Bachelor’s degree or higher, preferably in the education field Existing K-12 network of senior-level district leaders in designated territory highly preferred Ability to be effective in a home office prospecting environment, meeting weekly & monthly metrics. Diligence to develop and maintain a healthy, accurate pipeline in Salesforce.com. Ability to deliver and execute an effective territory plan. Ability to meet assigned sales quota. Hunter mentality. This is a new business role focused on large and midsized accounts. Self-motivated, quick learner and tech-savvy. Exceptional communication & presentation skills. Location: Remote opportunities are only available to candidates who reside in the following states: AZ, CA, CO, NV, OR, TX, WA Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. JazzHR Privacy Policy JazzHR Terms of Use California Privacy Notice #remote

The A/R Reimbursement Coordinator supports billing teams by working with insurance companies to ensure prompt reimbursement for therapy sessions. This role involves reviewing A/R Aging Reports, filing appeals, submitting corrected claims, and maintaining communication between teams. | Candidates should have a high school diploma or equivalent and a willingness to learn. Previous experience in billing, particularly with ABA services, and proficiency in billing software are preferred. | Rethink Behavioral Health is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (http://RethinkBH.com) provides clinical, staff training and practice management tools for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Therefore, we are looking for the right person to join our billing service team. Our Billing Services Division specializes in Revenue Cycle Management and Enrollment and Credentialing services. We are growing and are looking for new team members that will offer our clients best in class billing services. We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. We are excited to offer the opportunity for professional and collaborative individuals to grow and be part of something exciting. The A/R Reimbursement Coordinator is responsible for supporting our billing teams by working with insurance companies to ensure efficient and prompt reimbursement for therapy sessions for our customers and actively pursuing all outstanding A/R for customers supported within the RCM division. Main Responsibilities: Review A/R Aging Reports and follow up on rejections and denials File appeals to insurance and to insurance commissioner as needed Submit corrected claims when needed Be the expert on assigned accounts and act as lead for communication between Customer Success Team and billing and posting teams. Review customer account reports, requests for information from clients and track progress to ensure any flags, concerns and requests for information are being resolved in a timely manner Own all incoming account specific tickets in SalesForce. Work with Customer Success Team, Billing and Posting teams to obtain correct information and resolve outstanding items Monitor and analyze customer account health compared to industry benchmarks and identify actions needed to resolve outstanding issues and/or projects Work closely with the internal Compliance team on accounts identified above benchmarks or at risk Research specific payor billing rules as needed Ensure strict HIPAA-compliant confidentiality with all client-related data Review & interpret payor contracts when applicable Stay informed about Payor and Industry Billing rules Measure and monitor key metrics related to work performance Foster a positive work environment for colleagues Requirements: HS Diploma or Equivalent Willing to learn Positive attitude and loves a good challenge Professional phone skills This role requires exceptional attention to detail, critical thinking and excellent communication with internal teams and insurance companies Preferred Qualifications: Previous ABA billing experience. Speech, OT and Mental Health would be a plus. Minimum 1-year experience working in an office setting Minimum 1-year experience in billing both major commercial insurance companies as well as state Medicaid programs Experience using Billing Software, EMR and Clearinghouse systems (Azalea, Kareo, Waystar, Trizetto). Experience using insurance company websites/portals Proficient using Microsoft Suite (Outlook, Excel, Word) Education: Bachelor’s degree preferred/ HS Diploma or Equivalent required. Benefits: PTO and Vacation Days after a 90-day introductory period Paid Holidays Generous Health, Denial & Vision benefits package 401k + Matching Job Type: Full-time, Monday-Friday (8-5 PM) Hourly Remote opportunities are available only in the following states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA, MO, NC, NE, NY, OH, PA, SC, TN, TX, UT, VA Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. JazzHR Privacy Policy JazzHR Terms of Use California Privacy Notice #rb

The Growth Marketing Manager will develop and execute demand generation strategies to drive customer acquisition and optimize marketing campaigns. This role involves collaboration with cross-functional teams and overseeing marketing content creation. | Candidates should have a bachelor's degree and at least 4 years of experience in growth marketing within a high-growth SaaS environment. Strong analytical and project management skills are essential, along with proficiency in marketing automation tools. | About Rethink First Rethink First is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes. We're on a mission to make behavioral health more effective, equitable, and human—and we’re looking for a creative visionary to help lead that charge. Position Overview: We are seeking an experienced Growth Marketing Manager to join our dynamic behavioral health team. The Growth Marketing Manager will play a critical role in driving demand generation, optimizing marketing campaigns, and supporting the overall growth strategy for our provider-focused initiatives. This role requires a strategic thinker with a proven track record in high-growth environments, particularly within the healthtech, SaaS industry. Key Responsibilities: Demand Generation: Develop and execute comprehensive demand generation strategies to drive new customer acquisition and upsell opportunities. Utilize various channels including digital marketing, email campaigns, social media, and events. Campaign Management: Lead the planning, execution, and optimization of marketing campaigns. Collaborate with creative, copy, events, and marketing operations teams to ensure high-quality and timely delivery of campaigns. Market Analysis: Conduct market research to identify trends, customer needs, and competitive landscape. Use insights to inform marketing strategies and improve campaign effectiveness. Performance Tracking: Monitor and analyze the performance of marketing campaigns using key metrics. Provide actionable insights and recommendations to optimize marketing efforts and achieve growth targets. Collaboration: Work closely with cross-functional teams including sales, product, and customer success to align marketing strategies with business goals. Serve as the primary marketing liaison to internal stakeholders. Content Development: Oversee the creation of compelling marketing content that resonates with target audiences. Ensure consistency in messaging and branding across all marketing materials. Budget Management: Manage the marketing budget effectively, ensuring optimal allocation of resources to achieve the highest return on investment. Event Presence and Logistics: Facilitate the company's presence at industry events, conferences, and trade shows. Coordinate logistics, including booth setup, promotional materials, and staffing, to ensure a successful and impactful event presence. Qualifications: Bachelor's degree in Marketing, Business Administration, or a related field. 4+ years of experience in growth marketing, demand generation, or a similar role within a high-growth SaaS environment. Proven success in developing and executing marketing strategies that drive measurable growth. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent project management skills with the ability to manage multiple campaigns simultaneously. Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams. Proficiency in marketing automation tools and CRM systems. Preferred Qualifications: Experience in the ABA therapy or Behavioral Health industry. Familiarity with account-based marketing (ABM) strategies. Knowledge of the latest marketing trends and best practices. Benefits: Generous health, dental & vision benefits package Paid time off 11 Paid Holidays 401k + matching Parental leave Professional development assistance Why Join Us At Rethink First, your work will make a real difference. You’ll help shape the voice of a company improving lives in schools, workplaces, and healthcare systems. Join a mission-first culture, work alongside passionate changemakers, and help us tell stories that matter. Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. JazzHR Privacy Policy JazzHR Terms of Use California Privacy Notice #remote