ResMed

Define and execute go-to-market strategies for consumer digital products to drive adoption, retention, and expansion. | Bachelor's degree with 8+ years product marketing experience in consumer tech or healthcare, leadership in global digital brands, and cross-functional team management. | We're building the future of healthcare and looking for dreamers, builders, and leaders who want to create the best hardware & digital technology experiences. Sleep apnea is just the start. We're building a connected health ecosystem at Resmed, and we are looking for the architects of the future consumer health experience. It won’t be easy. Overview You are the Senior Global Product Marketing Manager, Consumer Digital, responsible for defining how to bring a new product, feature, or service to market in a best-in-class manner. You possess in-depth knowledge of technologies and markets, with your singular focus being to ensure that consumers feel as passionately about our digital products as you do. Your key areas of focus include growing adoption, retention, and expansion of Resmed's digital products, performing market analysis and related research to deeply understand our potential consumers, strategizing pricing, placement, and promotion of the product, developing go-to-market playbooks and planning, as well as conducting lifecycle measurement and value evolution. As a strategic thinker, you anticipate change and drive visibility and alignment across product, marketing, and revenue teams. Your background is as diverse as your capabilities — you have a startup mentality, are creative, and are an excellent problem solver. You have structured thinking, are a strong communicator, and are highly collaborative with partners. You are consumer-centric, have strong project management skills, are business-savvy, and can think strategically and prioritize accordingly. You are energized by transforming healthcare access and outcomes through consumer technology. As an inclusive leader, you inspire and motivate team members to excel, fostering a culture of belonging, collaboration, innovation, and continuous growth. Your mentorship and guidance empower individuals to reach their full potential and contribute effectively to team objectives. There is no formal education that can prepare someone like you for this role. You are a rare find — a unique combination of a structured thinker and visionary leader, with incredible passion and firm follow-through. You are a vibrant people person with a fascination for technology, an exceptional communicator who can work with engineering while not forgetting the business model, IP, profitability, and PR. You know when to be assertive with a smile, understanding when to stand your ground and when to be flexible.Sound like something that you’d enjoy? Keep reading! Responsibilities Market Analysis and Research: Conduct in-depth market analysis and research to identify market trends, customer needs, and competitive landscape. Utilize market insights to inform product development strategies and ensure alignment with market demands. Pricing, Placement, and Promotion: Develop pricing strategies that maximize product profitability while remaining competitive in the market. Determine optimal product placement strategies to reach target customers effectively. Enable and support your marketing partners to create promotional campaigns that drive product awareness, engagement, and conversion. Go-to-Market Strategy: Develop comprehensive go-to-market plans that outline product positioning, target audience, messaging, and distribution channels. Coordinate cross-functional teams to execute product launches successfully and drive adoption. Product Lifecycle Management: Monitor product performance throughout its lifecycle, analyzing key metrics and identifying areas for improvement. Drive product evolution by implementing enhancements, updates, and new features to meet changing market needs. Alignment and Visibility: Foster alignment between product, marketing, and revenue teams to ensure a cohesive approach to product marketing. Provide visibility into product marketing strategies, progress, and results to key stakeholders within the organization. Stakeholder Collaboration: Collaborate with product managers, audience marketers, sales teams, and customer support to gather insights and feedback for product development. Ensure that customer feedback is integrated into product marketing strategies to deliver customer-centric solutions. Project Management: Utilize project management skills to prioritize tasks, set timelines, and allocate resources effectively. Ensure that product marketing initiatives are delivered on time, within budget, and meet quality standards. Strategic Decision-Making: Make data-driven decisions based on market research, customer insights, and business goals. Develop long-term strategic plans for product marketing that align with the company's overall objectives. Technology Trends: Stay informed about emerging technologies and industry trends that impact product marketing. Identify opportunities to leverage technology to enhance product marketing efforts, improve customer engagement, and drive innovation. Why You'll Love Resmed Impact at Scale: Your work will touch millions of lives, empowering better health on a global level. Cutting Edge Culture: We embrace experimentation, agile development, and push the boundaries of digital. Collaborative Community: Join a team of passionate, brilliant minds dedicated to changing the world. Valued and rewarded: We offer a generous comp package, great flexibility, and travel to cool locations as part of this role. Let’s Talk About You Bachelor’s degree in Marketing, Business Administration, or related field (MBA preferred). Minimum of 8 years of experience in product marketing, preferably in the consumer tech or healthcare sector. Proven experience leading growth for consumer brands and digital products in global markets, with a deep understanding of diverse market dynamics and customer needs. Strong analytical and strategic thinking skills, with the ability to translate insights into actionable strategies. Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively. Demonstrated leadership abilities, with a track record of successfully leading cross-functional teams. We are shaping the future at Resmed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees receive Flexible Time Off (FTO), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. At Resmed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this position is: $144,000 - $180,000 USD. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Design scalable software architectures and develop robust full-stack code while collaborating with product managers and UX designers. | Bachelor's degree with 8 years experience or Master's with 5 years, proficiency in Java, JavaScript, cloud microservices, and API development. | JOB DUTIES: Responsible for designing scalable software architectures and developing robust, maintainable code across the full stack. Collaborate closely with product managers to translate business requirements into technical solutions. Partner with user experience designers to ensure intuitive and accessible interfaces. Rigorously test software to ensure quality, performance, and reliability. Guide junior engineers and contribute to cross-functional team success. REQUIREMENTS: Bachelor’s degree or equivalent in Computer Science or related field of study and 8 years of progressive experience in Software Development Engineering. Employer will accept a Master’s degree or equivalent in Computer Science or related field of study and 5 years of experience in Software Development Engineering in lieu of a Bachelor’s degree or equivalent and 8 years of progressive experience. Applicants must have demonstrated experience with: 1) 6 years (5 years with a Master’s degree) of experience in Java 2) 4 years of experience in JavaScript 3) 4 years of experience in JavaScript based UI frameworks 4) 4 years of experience with relational and NoSQL databases 5) 4 years of experience building microservices in Cloud-based environments 6) 2 years of experience with Restful API development 7) 2 years of experience setting up or working with CI/CD pipelines 8) source code management tools Any and all experience may be gained concurrently. ResMed Digital Health Inc. is an Equal Opportunity Employer – Minority/Female/Disability/Vets. ResMed Digital Health Inc. participates in E-Verify. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. Base Pay Range for this position: $184,974 – $200,000. #I-DNI #LI-DNI Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

Design and develop scalable, secure cloud-native and mobile applications, collaborating with stakeholders and providing production support. | Bachelor's degree and 8 years of progressive software engineering experience with proficiency in Java, Python, AWS, Kubernetes, and related technologies. | JOB DUTIES: Serve within Product Development team to create specifications and designs for new products or improvements and enhancements to existing products. Work closely with customers, developers and other stakeholders to understand and define customer needs in designs. May solicit customers for feedback regarding product usability and desired future enhancements. Build best-in-class, cloud-native and mobile applications that are reliable, scalable, secure and simple to use. Write code that is optimized for high performance, high availability, and scalability. Create and execute software development processes that meet product system requirements. Complete documentation, support deployments and maintenance. Perform testing and debugging of applications. Support applications in production. REQUIREMENTS: Bachelor’s degree or equivalent in Computer Science, Computer Engineering or related field of study and 8 years of progressive experience in Software (App) Engineering or Software Engineering. Applicants must have demonstrated experience with: 1) Java and Python. 2) Agile software development process, including Scrum. 3) Spring and RESTful web services. 4) test-driven development (TDD). 5) relational databases (including MSSQL) and at least one NoSQL databases. 6) OSGi, Camel, and Karaf. 7) Cucumber tests. 8) GIT, GitHub Actions, Confluence, and JIRA. 9) AWS including EKS, ALB, and ELB. 10) Kubernetes and Docker. 11) Messaging including AMQ or SNS. 12) Datadog. 13) Snowflake. ResMed Digital Health Inc. is an Equal Opportunity Employer – Minority/Female/Disability/Vets. ResMed Digital Health Inc. participates in E-Verify. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. Base Pay Range for this position: $184,974 – $200,000. #I-DNI #LI-DNI Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

Design, develop, and deploy scalable web and mobile applications and cloud services for customer-facing products. | Bachelor's degree and 8 years of progressive software engineering experience with expertise in Java, cloud services, relational databases, and container/serverless architectures. | Responsibilities: Contribute to delivery of technically complex customer facing products involving usage of cloud technology. Design, develop, implement, and deploy customized web and mobile applications, web services, and enterprise solutions using various web development technologies and platforms. Build best-in-class, web and mobile based applications that are reliable and scalable. Define system architectures and exploring technical feasibility tradeoffs. Develop cloud software services and an understanding of design for scalability, performance and reliability. Collaborate day to day with small team of software developers. Assist with project estimation, planning, progress and bug tracking. Create task breakdown based on supplied user stories. Write clear, well-commented, easy to understand code. Create and review design specifications. Write automated unit tests. Follow secure development guidelines. Position offered by ResMed Digital Health Inc. 100% remote reporting to: San Diego, CA Minimum Requirements Bachelor’s degree or equivalent in Computer Science or related field of study and 8 years of progressive experience in Software Engineering. Applicants must have demonstrated experience with the following: 1) 8 years of experience working in Java or equivalent, including Java backend server technology including master-slave configuration, REST APIs, and Android platform; 2) 8 years of experience in design and development of multi-tiered business applications; 3) 8 years of experience working with relational databases (such as SQL Server, Oracle or MySQL); 4) defining system architectures and exploring technical feasibility tradeoffs; 5) developing cloud software services and designing for scalability, performance and reliability; 6) working in serverless architecture (AWS Lambda) or container-based architecture (Docker); 7) building and maintaining complex software that is secure and scalable to millions of users; 8) object-oriented design and programming; 9) working with and mitigating the challenges in performance, scaling, throughput and consistency associated with high availability, 24×7 applications and services; 10) working within an Agile software development process; 11) Git; and 12) message brokering architectures (pub/sub queues, and request/response) and data streaming. Any and all experience may be gained concurrently. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. Base Pay Range for this position: $184,974-$191,000 per year #I-DNI #LI-DNI Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

Lead logistics category strategy for Americas, managing spend and driving cost improvements. | Bachelor's degree with 10-15+ years in logistics procurement or supply chain leadership, plus executive stakeholder management. | The Senior Category Manager Logistics is a senior, strategic logistics procurement leadership role with accountability for end-to-end logistics spend across the Americas region. Based on the US West Coast, this role owns the development and execution of multi year logistics category strategies covering warehousing, domestic transportation (FTL, LTL) including parcel and express, intermodal solutions, customs and trade related services, and strategic 3PL partnerships. The role is designed for top tier global procurement talent with deep logistics and supply chain expertise, strong commercial leadership, and the ability to operate at executive level across a complex, matrixed organization. The position plays a critical role in enabling business growth, margin improvement, service excellence, resilience, and sustainability across Americas. Let’s talk about Responsibilities End to End Category Ownership: Own the end-to-end logistics category strategy for the Americas region, with full spend accountability across all logistics subcategories and geographies. Deliver measurable annual value creation against defined targets, including cost improvement, working capital efficiency, service performance, risk reduction, and sustainability outcomes. Translate global logistics category strategies into regionally executable commercial models, while actively shaping global strategy through Americas specific market insights and performance data. Strategic Sourcing and Commercial Governance: Design and govern regional sourcing models for warehousing networks, domestic transportation, intermodal solutions, customs brokerage, trade compliance services, and 3PL partnerships. Lead complex, high value RFI, RFP, and negotiation processes with global and regional logistics providers, emphasizing total cost of ownership, scalability, service differentiation, and long term value creation. Establish robust commercial frameworks including contract structures, indexation mechanisms, performance based agreements, and risk sharing models aligned to market dynamics and business needs. Supplier Relationship Management and Risk Leadership: Own the strategic supplier portfolio for logistics in the Americas, including segmentation, partnership models, performance management, and innovation pipelines. Lead executive level supplier engagement, governance forums, and business reviews to drive continuous improvement, resilience, and mutual value creation. Identify, assess, and mitigate logistics related risks across capacity, labor, infrastructure, trade compliance, and geopolitical exposure within the region. Business Partnership and Cross Functional Leadership: Partner closely with regional Distribution, Logistics, Trade, Operations, Planning, Finance, and Procurement teams to ensure sourcing decisions directly support network design, service levels, inventory strategy, and regulatory compliance. Act as a trusted commercial advisor to senior operations and supply chain leaders, translating logistics complexity into clear, fact based business decisions. Contribute to global procurement transformation initiatives, including digitalization, standardization, data driven decision making, and sustainability integration across logistics categories. This role directly influences the cost structure, service performance, and resilience of the Americas supply chain. Decisions made by the Senior Category Manager Logistics shape logistics network economics, supplier partnerships, and the company’s ability to scale, adapt, and compete in volatile and regulated markets. Success in this role is measured by sustained value delivery, improved service outcomes, reduced risk exposure, and stronger alignment between logistics sourcing strategies and business growth objectives. Let’s talk about Qualifications and Experience Required Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, or related field. 10 to 15 plus years of progressive experience in logistics procurement, category management, or supply chain commercial leadership. Proven ownership of large, complex logistics spend across the Americas, ideally covering multiple subcategories such as warehousing, domestic transportation, parcel and express, intermodal, customs, and 3PL services. Demonstrated ability to operate at both strategic and executive levels, influencing senior stakeholders while balancing cost, service, resilience, and risk. Strong commercial acumen with hands on experience in contract structuring, indexation models, should cost analysis, and performance based agreements. Experience working in global, matrixed organizations with strong cross regional and cross functional collaboration. Preferred MBA or Master’s degree in Supply Chain, Logistics, Industrial Engineering, or related field. Exposure to regulated trade environments, customs brokerage, and cross border logistics within North, Central, and South America. Experience contributing to procurement or supply chain transformation initiatives, including digital tools, analytics, and sustainability programs. Leadership Expectations High accountability mindset with a clear bias for measurable outcomes and value creation. Strong executive communication skills with the ability to distill complex logistics and commercial topics into clear, actionable decisions. Comfort operating in ambiguity, leading change, and challenging legacy logistics models to unlock structural improvement. Collaborative but firm leadership style, capable of engaging senior internal stakeholders and global logistics partners with credibility and authority. Location and Reporting Context This role is based on the US West Coast (Hybrid or remote) and operates as a senior member of the Global Logistics Procurement leadership community. The Senior Category Manager Logistics reports into the Director, Global Category Management - Logistics and works in close partnership with regional and global category teams, supply chain leadership, and functional executives across the Americas. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $148,000- $222,000 Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

Drive brand prescriptions, manage client relationships, and identify new sales opportunities within a territory. | Bachelor's degree and 5+ years of related sales experience with deep product knowledge and problem-solving skills. | Expression of Interest Please note we plan to hire for this role in the near future. Any applications to this job posting are to express interest in possible future openings (no current role is open). Due to this being an expression of interest, there may be a delay in hearing back from our recruiting team. We are looking for a dynamic Regional Account Manager to join our team. This person will be responsible for driving Resmed brand prescriptions and managing strong relationships with our clients. The primary role of Account Management function is to develops and maintains relationships with the assigned customers and accounts for a location, region or division. Key deliverables include acting as the primary contact for operational and tactical issues representing delivery of all services to the customer. Identifying new sales opportunities within existing accounts. Working with new and existing distributors on sales plans and be responsible for the implementation. Put in place measures to review distribution performance on periodic basis and take corrective actions to achieve sales targets. Work with multiple data sources to forecast, track and performance in line with business goals. Let’s talk about Responsibilities The primary objective of General Account Management specialization within Account Management Job Family is to be responsible for selling the company’s products and/or services to and maintaining relationships with existing accounts. Responsible for new account development through account conversions and/or expansions of existing accounts within an established geographical region. Responsible for converting target customers and expanding ResMed opportunities within assigned accounts. Plans and executes sales strategies with specialists to grow revenue and solutions adoption. Takes ResMed products and services to external customers or groups of customers and enters into commercial negotiations for purchase and supply. Requires knowledge of ResMed offerings and customer needs. Sales roles typically require a university degree of equivalent work experience. Networks with senior internal and external personnel in own area of expertise. Normally receives little instruction on day-to-day work, general instructions on new assignments. Let’s talk about Preferred Qualifications and Experience Bachelor’s degree. Minimum of 5 years of related experience. Career-level sales account managers who are seasoned, experienced professionals with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Has a complete knowledge of company products and services. Why Resmed? Impact at Scale: Help shape solutions used by millions worldwide Global Reach: Work across regions, teams, and technologies in a truly interconnected ecosystem Career Growth: Thrive in a dynamic, inclusive environment where bold ideas are welcomed Purpose-Driven Work: Join a company committed to improving lives—one breath, one night, one patient at a time Join Us! At Resmed, we believe innovation starts with people. We value diversity of thought, agility, and imagination — and we know that building something meaningful takes leaders who are passionate, humble, and technically sharp. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees have Flexible Time Off (FTO), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base salary range for this position is: $111,000 - $133,000 Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

The Quality Assurance Analyst is responsible for evaluating customer interactions with the support team against performance standards. This role involves monitoring various communication channels and providing feedback to enhance customer service quality. | Candidates should have a minimum of 5 years of experience in SaaS customer service or a related field, with a strong understanding of customer support best practices. A bachelor's degree in a relevant field is preferred, along with proficiency in Microsoft Office and experience with Salesforce. | Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we’re really about people. We strive to positively impact our customers’ businesses and the lives of patients every single day. The Quality Assurance Analyst, Customer Support is accountable for evaluating the experience between a customer and the support team representatives against predetermined standards of performance. The QA Analyst will be tasked auditing and communicating results with Quality Manager, Senior Manager(s), Customer Service and Senior Director. Must be detail-oriented, results-driven and focused on meeting the customer’s needs. Let’s talk about Responsibilities Maintain Support quality standards Monitor and review inbound and outbound calls, email, chat and social media responses against the Company’s support quality standards Identify and address potential customer interaction issues Provide positive feedback when applicable to acknowledge and reward the behavior Contribute to the team culture in a positive manner Be an advocate for the customer and for the team Be an ally of the support representatives, a partner committed to supporting them and helping them succeed Contribute to a culture where goals are attainable, and targets are met Must have a strong understanding of the complex tasks within the support representative job function Maintain a thorough knowledge of all company policies, especially those that affect call-taking metrics or performance standards Be a part of a culture that has committed to growth and improvement across all lines of business and within all levels of an organization Monitor and drive performance of the team Assist with escalated issues and provide direction Other tasks and responsibilities as assigned Occasional travel Let’s talk about Qualifications and Experience Minimum 3 years working in SaaS customer service, or call center environment with interactions with customers Experience in HME, Home health or healthcare industry Knowledge of customer support best practices Proven track record of analytical skills Proven ability to work independently Ability to work in fast paced, collaborative, customer-focused environment Possess a passion for customer service and exceeding goals Strong interpersonal, communication, and customer service skills with the ability to resolve challenging issues in a timely manner while mentoring peers Proficiency with Microsoft Office Suite (Outlook, Word, and Excel) Must be a quick learner, self-directed, motivated, and have strong dedication and commitment level to the tasks at hand Must be able to work in a fast-paced, collaborative, project-oriented environment with the ability to own areas of the product with minimal supervision Must have a great attitude, be willing to learn and increasingly strive to improve Experience working in a remote environment 5+ years working in SaaS customer Service Bachelor’s degree in business, healthcare, technology, or relevant field Experience with Salesforce Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

Lead and manage the RCM team to ensure accurate billing and financial results, develop and maintain SOPs, train staff, and report on quality and financial metrics. | Requires 2+ years home infusion billing and supervisory experience, HIPAA knowledge, strong problem-solving and communication skills, and a 2-year degree or college coursework. | Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we’re really about people. We strive to positively impact our customers’ businesses and the lives of patients every single day. The RCM Team Lead is responsible for staff’s financial results of all of the insurance companies assigned to Brightree home infusion/pharmacy customers. In addition, this role is, responsible for assisting Director in creating SOPs for the team to follow, assisting Director in creating procedures and systems for quality assurance as directed by Medicare, Medicaid and Private insurance. Assist in creating and revising our standard operating procedures and educate our partners, vendors, and internal teams on those procedures. Responsible for training, monitoring quantity and quality assurance of work performed by internal team members. Let's talk about Responsibilities: • Understanding all general rules, guidelines, and methods to get paid from their staff’s assigned payers and the ability to back up/fill in for staff when necessary • Responsible for the financial results of each Brightree RCM customer by ensuring accuracy of their team that results in: • Streamlining processes that will Reduce adjustments and write offs • Ensure that the billing methodology for each payer is documented and set-up throughout the Brightree system to realize maximum reimbursement • Propose and implement changes and updates to the configuration in areas such as: • Price tables • Pharmacy Contacts • Insurance Settings • Therapy and per diems • Modules adoption • Additional Services • Identifying areas of opportunities to better streamline internal or external processes: • By making suggestions for system enhancements to the Brightree System • Or process improvements to increase efficiency and accuracy • Prepares and submits reports to Director as needed including but not limited to: • Quality Assurance Reporting • Denial Analyst Reporting • Service Level Agreement Reporting • Productivity and benchmark results • Monthly financial reporting • Other key reporting as identified by the Director or Brightree RCM Customer • Ensures adherence to objectives, operating policies and procedures, and strategic action plans for achieving goals • Maintains patient confidentiality and function within the guidelines of HIPAA • Training new employees on all Brightree RCM Policies & Procedures • Learning and documenting the billing methodology for new payer assignments for existing or new RCM accounts • Other tasks and responsibilities as assigned. Let's talk about Qualifications and Experience: • High school diploma required. • Minimum of 2 years of home infusion billing or accounts receivable experience required • Minimum of 2 years of experience working in & maintaining HIPAA standards • Highly skilled in using computers & Microsoft products (Excel and Word) is required • Minimum of 2 years of Supervisory experience preferably in home infusion • Math aptitude • Strong problem-solving skills focused on resolving complex home infusion claims • An effective communicator with strong oral, written and persuasive skills and capability to deal with people at all levels in the organization and the public in a professional manner • Exceptional organizational skills with a high level of attention to detail and the ability to multitask • Self-starter, results driven, highly motivated, high energy • Proven track record of working towards and exceeding metrics strongly preferred • A 2-year degree or additional college coursework • 5 years of experience in a healthcare reimbursement role We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $61,000 - $76,000 ​For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

As a Home Infusion Reimbursement Coordinator, you will manage the reimbursement process for home infusion services, ensuring accuracy and timeliness. This includes resolving complex claims and collaborating with various teams to optimize revenue outcomes. | Candidates must have a minimum of 2 years of home infusion billing experience and experience maintaining HIPAA standards. Proficiency in Microsoft products and strong communication skills are also required. | Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we’re really about people. We strive to positively impact our customers’ businesses and the lives of patients every single day. Are you an experienced professional with a minimum of 2 years of home infusion billing and accounts receivable experience? If so, we have an exciting opportunity for you as a Home Infusion Reimbursement Coordinator. In this role, you will be a key player in ensuring accurate and timely reimbursement for home infusion services navigating the complexities of billing, claims, and compliance. Let's talk about Responsibilities: As a Home Infusion Reimbursement Coordinator, your primary focus will be on orchestrating the reimbursement process for home infusion services. This includes Managing billing procedures Resolving complex claims Staying abreast of regulatory changes to maintain compliance. Engaging with internal and external stakeholders to streamline processes and optimize revenue outcomes. Collaborating with cross-functional teams to achieve service and sales goals. Let’s talk about Qualifications and Experience Minimum of 2 years of home infusion billing experience. 2 years of experience in maintaining HIPAA standards. Proficient in using computers and Microsoft products (Excel and Word). Strong motivation in billing, claims, and document management. Effective communication skills and problem-solving abilities. High school diploma required; equivalent education and experience considered. Broad knowledge of routines and procedures. Proven track record of working towards and exceeding metrics. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: 16.48 - 24.72 USD Hourly. For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

The Associate Integration Analyst will support integration deployment, activation, and customer support by collaborating with teams to achieve goals and ensuring customer needs are met. This role involves troubleshooting technical issues and maintaining communication with customers regarding project status and resolutions. | Candidates should have a bachelor's degree or equivalent experience, with strong leadership and communication skills. Proficiency in Salesforce and FinancialForce is required, along with a commitment to continuous learning and problem-solving. | MatrixCare is a cutting-edge Electronic Health Record provider that is disrupting the Long-Term Care market. We are the only EHR provider in the industry to focus on the entire senior care continuum, we’re dedicated to helping providers improve operational efficiencies and provide exceptional care. We're hiring an Associate Integration Analyst in Tech Services to support our integration deployment, activation, and customer support mission. This highly visible position involves interacting with a variety of individuals internally and externally and at all levels of the organization. The individual must be driven and a self-starter, organized and detail-oriented, have excellent communication skills and be highly patient and empathetic. This position also requires the ability to understand complex software and business concepts and to quickly absorb the business details. You will be joining a highly engaged team at a highly impactful time, so you will have the ability to make a real difference! Let’s talk Responsibilities Build engagement, confidence, and enthusiasm while establishing the team vision. Plan ahead, perform analysis, and mitigate risks to ensure successful outcomes. Collaborate with the team to set and achieve SMART goals. Serve as a responsible steward of company resources. Make timely, tough decisions and navigate difficult conversations effectively. Lead and develop high-performing teams while fostering ownership and accountability. Dedicate time to learning and create cross-training opportunities for team members. Consistently deliver repeatable, predictable, and high-quality results. Create and maintain a strong culture of customer focus. Advocate for customer needs and ensure alignment with business goals. Understand customer requirements and key decision makers (KDMs). De-escalate challenging situations by providing actionable solutions. Partner cross-functionally with other departments to identify and implement solutions. Provide clear written and verbal communication on project status, updates, and issues. Maintain continuous communication with customers regarding issues and resolutions. Supply accurate steps and data to other departments for escalations and issue resolution. Quickly identify issues with urgency, scope, and customer-facing impact. Assess project impacts on scope and timeline (e.g., data gaps, vendor delays). Troubleshoot and reproduce errors using technical tools (e.g., SOAPUI, HL7 Reader). Acquire a thorough understanding of departmental processes, interfaces, and applications. Act as a technical escalation point for integrations from Support and other teams. Let’s talk Experience and Qualifications Bachelor’s degree in related field or equivalent years of experience Demonstrated courageous yet humble leadership style. Strong ability to build engagement and inspire confidence in teams. Critical thinking, risk analysis, and problem-solving skills. Curiosity-driven mindset with a commitment to continuous learning. Skilled at asking questions, active listening, and learning from others. Excellent conflict resolution and de-escalation skills. Strong written and verbal communication abilities. Proficient in Salesforce (SF) and FinancialForce (FF) for ticketing, project logging, and time tracking. Proficient with SharePoint and intranet resources. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $28.49 - $42.72 Hourly For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.