Reserv

Build scalable full-stack applications with emphasis on backend and API design while collaborating cross-functionally. | 5+ years in production software development with Ruby on Rails and strong backend architecture skills. | About the role As a full stack engineer at Reserv, you'll be at the heart of our growth journey, shaping the future of our technology and platform. You are a passionate engineer with strong backend skills, and the desire to build high-quality, scalable, and maintainable applications. You thrive on bringing user stories to life, delivering exceptional end-to-end experiences. Collaboration is key at Reserv, and we value team members who are eager to work cross-functionally and drive innovation. If you're excited about molding the future of our product and making a lasting impact, we want you on our team. Join us on this exciting journey to revolutionize the industry! Location Requirement Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States. Qualifications 5+ years of hands-on experience designing, building, and deploying production-ready software using Ruby (and frameworks such as Ruby on Rails) and some familiarity or willingness to work with modern front-end technologies (React, Typescript) when needed. Proven track record of delivering high-quality, reliable software. We appreciate engineers who explore side projects, contribute to open-source, or publish technical content, demonstrating a passion for continuous learning. Deep expertise in backend development. You understand API design, data modeling, performance optimization, and security best practices - while still keeping the user experience in mind. Versatility and willingness to learn. You’re primarily focused on the backend, but you’re comfortable stepping into front-end or infrastructure tasks when needed - whether its debugging a React component, fixing a security vulnerability, or helping optimize CI/CD pipelines. Excellent collaboration and communication skills, comfortable partnering with cross-functional teams to deliver seamless product experiences. Benefits Generous health-insurance package with nationwide coverage, vision, & dental 401(k) retirement plan with employer matching Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! Generous family leave policy after 8 months of continuous work Work from anywhere to facilitate your work life balance Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Manage and automate AWS infrastructure and containerized services with CI/CD pipelines ensuring security and performance. | Deep experience with GitHub Actions, Docker, AWS ECS, Terraform, Python scripting, networking, and security best practices. | About the role We are seeking an experienced Sr Infrastructure Engineer (DevOps Engineer )to join the Reserv team. The ideal candidate will manage and further automate our AWS-based infrastructure, support and improve the deployment process supporting our containerized services, and ensure high availability. You will oversee the continuous integration and delivery pipelines running within GitHub Actions and build monitoring and alerting processes using Datadog. A Reserv DevOps engineer is expected to be responsive to the needs of the engineering team and to issues relating to system performance and availability. What we need We need you to do all the things typical of the role: Cloud Infrastructure & IaC Design, build, and maintain AWS infrastructure using Terraform/Terragrunt, and related Infrastructure as Code (IaC) tools across multiple accounts within an AWS Organization. Implement and oversee configuration management (including secrets), version control, and infrastructure change processes. Continuously optimize infrastructure for performance, cost efficiency, and high availability. Deployments & CI/CD Develop and maintain robust CI/CD pipelines in GitHub Actions to support secure, reliable, and frequent deployments of containerized services. Collaborate with engineering teams to streamline code delivery and ensure efficient, automated release processes. Manage and support deployment pipelines for Next.js services running within the Vercel hosting platform. Reliability, Security & Compliance Design and implement cloud services and solutions in a highly available manner Implement and enforce Identity and Access Management (IAM) policies and procedures. Support regular security assessments, vulnerability scans, and compliance checks. Apply industry standards and best practices to implement robust cloud security. Develop and manage scalable systems with built-in monitoring, logging, and incident response mechanisms. Design and test disaster recovery and business continuity plans. Networking & Systems Design, implement, and maintain cloud-based networking (using AWS VPCs, NAT Gateways, Network ACLs, and Security Groups), secure remote access, and integrations with third parties. Ensure robust data backup and recovery processes are in place and regularly tested. Monitor system performance, troubleshoot issues, and provide recommendations for ongoing improvements. Collaboration & Culture Work closely with internal teams to deliver solutions that empower internal stakeholders. Communicate ideas, technical concepts, and specifications clearly through detailed documentation within tools like Notion and JIRA. Influence the culture, values, and processes of a growing technology team that spans many time zones. Manage vendor relationships and coordinate effectively with service providers. Requirements Deep experience building and maintaining CI/CD pipelines using GitHub Actions for automated testing and deployments. Strong knowledge of containerization with Docker and deploying containerized services on AWS ECS. Familiarity with infrastructure-as-code (Terraform and/or Terragrunt) approaches for provisioning and configuration management. Hands-on experience with AWS services such as ECS, S3, CloudWatch, and ECR, including cost management, monitoring, and scaling workloads. Skilled in managing a security posture through AWS IAM roles, policies, and permissions and resource policies following least-privilege principles. Proficiency in Python scripting for automation, tooling, and integration tasks. Understanding of networking, security, and secrets management within AWS and CI/CD environments. Strong troubleshooting, communication, and collaboration skills. Have a strong technical skillset, but also the willingness and ability to take on tasks outside your core competencies What we offer Generous health-insurance package with nationwide coverage, vision, & dental 401(k) retirement plan with employer matching Competitive PTO policy – we want our employees fresh, healthy, happy and energized Generous family leave policy Work from almost anywhere to facilitate your work life balance Cool, functional swag Apple laptop, large second monitor, and other quality-of-life equipment you may want Technology is something that should make your life easier, not harder! At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Design, build, and deploy scalable backend and frontend applications while collaborating cross-functionally to deliver seamless product experiences. | 5+ years experience in Ruby backend development with some frontend knowledge, strong collaboration skills, and a passion for high-quality software. | About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a full stack engineer at Reserv, you'll be at the heart of our growth journey, shaping the future of our technology and platform. You are a passionate engineer with strong backend skills, and the desire to build high-quality, scalable, and maintainable applications. You thrive on bringing user stories to life, delivering exceptional end-to-end experiences. Collaboration is key at Reserv, and we value team members who are eager to work cross-functionally and drive innovation. If you're excited about molding the future of our product and making a lasting impact, we want you on our team. Join us on this exciting journey to revolutionize the industry! Qualifications • 5+ years of hands-on experience designing, building, and deploying production-ready software using Ruby (and frameworks such as Ruby on Rails) and some familiarity or willingness to work with modern front-end technologies (React, Typescript) when needed. • Proven track record of delivering high-quality, reliable software. We appreciate engineers who explore side projects, contribute to open-source, or publish technical content, demonstrating a passion for continuous learning. • Deep expertise in backend development. You understand API design, data modeling, performance optimization, and security best practices - while still keeping the user experience in mind. • Versatility and willingness to learn. You’re primarily focused on the backend, but you’re comfortable stepping into front-end or infrastructure tasks when needed - whether its debugging a React component, fixing a security vulnerability, or helping optimize CI/CD pipelines. • Excellent collaboration and communication skills, comfortable partnering with cross-functional teams to deliver seamless product experiences. Benefits • Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! • Generous family leave policy after 8 months of continuous work • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Design, build, and deploy scalable backend and frontend applications while collaborating cross-functionally. | 5+ years experience with Ruby and backend development, familiarity with frontend technologies, strong collaboration and communication skills. | About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a full stack engineer at Reserv, you'll be at the heart of our growth journey, shaping the future of our technology and platform. You are a passionate engineer with strong backend skills, and the desire to build high-quality, scalable, and maintainable applications. You thrive on bringing user stories to life, delivering exceptional end-to-end experiences. Collaboration is key at Reserv, and we value team members who are eager to work cross-functionally and drive innovation. If you're excited about molding the future of our product and making a lasting impact, we want you on our team. Join us on this exciting journey to revolutionize the industry! Qualifications • 5+ years of hands-on experience designing, building, and deploying production-ready software using Ruby (and frameworks such as Ruby on Rails) and some familiarity or willingness to work with modern front-end technologies (React, Typescript) when needed. • Proven track record of delivering high-quality, reliable software. We appreciate engineers who explore side projects, contribute to open-source, or publish technical content, demonstrating a passion for continuous learning. • Deep expertise in backend development. You understand API design, data modeling, performance optimization, and security best practices - while still keeping the user experience in mind. • Versatility and willingness to learn. You’re primarily focused on the backend, but you’re comfortable stepping into front-end or infrastructure tasks when needed - whether its debugging a React component, fixing a security vulnerability, or helping optimize CI/CD pipelines. • Excellent collaboration and communication skills, comfortable partnering with cross-functional teams to deliver seamless product experiences. Benefits • Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! • Generous family leave policy after 8 months of continuous work • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!