Replicant

Design and deliver full-stack AI-driven voice and chat product features and collaborate with ML teams. | 2-3 years full-stack experience with TypeScript, Node.js, Python, and scalable system building. | At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We are leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. Joining Replicant means working on technology that makes customer service both better and cheaper, for a gigantic market of millions of potential customers. We solve huge challenges with a small team, so every improvement you will ship makes a huge difference. We’re looking for a Full Stack Software Engineer to join Replicant’s engineering team! As part of our team, you’ll design and deliver technology that powers natural, human-like conversations at scale, helping companies reduce wait times, improve customer satisfaction, and empower representatives to focus on complex problems. You’ll build rich user experiences and backend services that enable customers to design, launch, and monitor these AI-powered conversations. You’ll collaborate closely with our product and machine learning teams to ensure our customers can build compelling and delightful conversations for their callers. Our stack includes TypeScript, Node.js, React, and Python in Kubernetes on GCP. What You’ll Do Build new features powering millions of daily conversations on Replicant’s core AI voice and chat products Ship full stack end-to-end features with high impact in days, not weeks or months Integrate automatic speech recognition, text to speech, and conversational AI model improvements into Replicant’s products Refractor, optimize, and debug production systems balancing latency, cost, and user delight Participate in regular on-call rotations, monitoring live production systems Continuously improve systems based on performance metrics and customer feedback Shape a fast-moving culture that emphasizes knowledge sharing and mentorship across distributed systems, high-availability design, and user experience for enterprise-scale AI Participate in team and company-wide office events; travel required What You’ll Bring 2-3 years of full-stack software engineering experience, ideally in SaaS, AI, or complex real-time systems Proven experience owning and shipping elegant, maintainable, continuously improving solutions that scale to millions of users History of raising the bar for great engineering in your teams, with strong collaboration skills favoring impact over process Strong communication skills that build trust with teammates and stakeholders Mastery of AI tools for writing, improving, debugging, and refactoring large code bases Demonstrated experience designing and implementing quality testing for systems you’ve built, including automated, manual, and AI Mastery of one or more of the following TypeScript and frontend frameworks (React or similar) Node.Js for production-grade backend systems Python Rust, LLM prompt engineering, Google Cloud Services, Kubernetes Familiarity with all of the following Relational databases (MySQL, PostgreSQL) Cloud environments (AWS, GCP, or Azure) and CI/CD pipelines Metrics, logging, and monitoring Enthusiasm for AI, machine learning, telephony For all full-time employees, we offer: 🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal 🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them 📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar 🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being 💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build 📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company Our Values Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do. Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own. Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai and we’ll work to meet your needs.

Design and deliver full-stack AI-driven conversational features and collaborate with ML teams to optimize production systems. | 5+ years full-stack experience with TypeScript, Node.js, Python, and scalable cloud systems expertise. | At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We are leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. Joining Replicant means working on technology that makes customer service both better and cheaper, for a gigantic market of millions of potential customers. We solve huge challenges with a small team, so every improvement you will ship makes a huge difference. We’re looking for a Full Stack Software Engineer to join Replicant’s engineering team! As part of our team, you’ll design and deliver technology that powers natural, human-like conversations at scale, helping companies reduce wait times, improve customer satisfaction, and empower representatives to focus on complex problems. You’ll build rich user experiences and backend services that enable customers to design, launch, and monitor these AI-powered conversations. You’ll collaborate closely with our product and machine learning teams to ensure our customers can build compelling and delightful conversations for their callers. Our stack includes TypeScript, Node.js, React, and Python in Kubernetes on GCP. What You’ll Do Build new features powering millions of daily conversations on Replicant’s core AI voice and chat products Ship full stack end-to-end features with high impact in days, not weeks or months Integrate automatic speech recognition, text to speech, and conversational AI model improvements into Replicant’s products Refractor, optimize, and debug production systems balancing latency, cost, and user delight Participate in regular on-call rotations, monitoring live production systems Continuously improve systems based on performance metrics and customer feedback Shape a fast-moving culture that emphasizes knowledge sharing and mentorship across distributed systems, high-availability design, and user experience for enterprise-scale AI Participate in team and company-wide office events; travel required What You’ll Bring 5+ years of full-stack software engineering experience, ideally in SaaS, AI, or complex real-time systems Proven experience owning and shipping elegant, maintainable, continuously improving solutions that scale to millions of users History of raising the bar for great engineering in your teams, with strong collaboration skills favoring impact over process Strong communication skills that build trust with teammates and stakeholders Mastery of AI tools for writing, improving, debugging, and refactoring large code bases Demonstrated experience designing and implementing quality testing for systems you’ve built, including automated, manual, and AI Mastery of one or more of the following TypeScript and frontend frameworks (React or similar) Node.Js for production-grade backend systems Python Rust, LLM prompt engineering, Google Cloud Services, Kubernetes Familiarity with all of the following Relational databases (MySQL, PostgreSQL) Cloud environments (AWS, GCP, or Azure) and CI/CD pipelines Metrics, logging, and monitoring Enthusiasm for AI, machine learning, telephony For all full-time employees, we offer: 🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal 🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them 📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar 🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being 💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build 📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company Our Values Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do. Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own. Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai and we’ll work to meet your needs.

Lead and manage one or more remote software engineering teams to deliver high-quality AI-powered platform services with strong technical oversight and team mentorship. | 2+ years leading remote engineering teams with strong execution, Agile experience, technical expertise, and excellent communication and planning skills. | At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We’re leading the shift from legacy systems to AI-first service, powered by large language models (LLMs)and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. We’re looking for an Engineering Manager to take ownership of one or more development teams. This role balances the need for successful and consistent execution goals with mentorship and developing a highly motivated team of engineers in a fast-paced environment. While we're a startup, we're not looking to build a hero/crunch culture and the only way to do that is to nail planning and execution - we'd love to hear how you've helped your teams here! This is not a coding role but you'll be working with your team(s) to ensure high technical quality, high product quality, a pragmatic technical approach as well as making our customers happy! What You’ll Do Collaborate closely with Product Management, Engineering Leadership peers and your team to build services and platforms foundational to our virtual agent platform Run a well organized team: Create and foster a shared mission that drives your team toward a common goal Manage and prioritize work through a rigorous, yet lightweight, agile process Provide mentorship, feedback and guidance for your team members through the creation of individualized growth plans and measurable goals. Use your technical expertise to provide leadership and oversight of projects on your team Guiding architecture/design decisions Provide thorough and thoughtful code reviews Occasionally commit some code on non-critical path projects Build and support a collaborative working culture in a remote-first environment What You Bring You have 2+ years of experience leading remote software engineering teams You're used to ownership and accountability and have driven the execution of high-value projects end-to-end You have a strong background delivering foundational services with a mix of external and internal customer stakeholders You have excellent planning and communication skills and a vivid imagination. You’ve been able to translate abstract ideas into meaningful and incremental plans that your team can align on You’re here to grow your team. The day-to-day is more than just tickets and you can speak to a well-established process for growth as well as the promotions you’ve championed A passion for making data driven leadership and product decisions. You know your way around JIRA, Sheets and other tools and carve out the data you need to help inform key decisions A passion for increasing team velocity, predictability and satisfaction by implementing and coaching development processes, like Agile, TDD, etc Experience in Agile (Scrum) methodologies and ceremonies. You're a fan of incremental improvement culture and celebrating success #LI-remote For all full-time employees, we offer: 🏠 Remote working environment that respects time zone differences 💸 Highly competitive salaries, equity, and for US Employees, a 401(k) plan 🏥 Top of the line healthcare (medical, vision, and dental) 🏋️ Health and Wellness Perk 🖥️ Equipment Stipend 🌴 Flexible vacation policy ✈️ Amazing team trips & offsites where you can find our CEO baking bread for the team 🌺 Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years Our Values Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do. Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own. Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai and we’ll work to meet your needs.