Remington Hospitality

Manage daily resort operations, lead team development, oversee events and group sales, and assist with marketing and financial targets. | Experience in hospitality management, team leadership, sales and event coordination, and operational oversight. | About The Job Salt Ranch is a reimagined mid-century motor inn tucked just beyond the core of East Nashville—laid-back, soulful, and built for good times. With a restored 1856 farmhouse, poolside cabanas, and a neighborhood hangout vibe, we’re creating a place that feels more like your favorite local spot than a traditional hotel. As we are preparing to open, we’re looking for a driven, dynamic Resort Experience Manager to help put Salt Ranch on the map. This isn’t your typical role. You’ll be our boots on the ground—the face of Salt Ranch both on property and off. You’re a proven leader that knows top-notch service is of paramount importance. You aren’t afraid to roll up your sleeves, be able to think and act on the fly, and wear enough hats that you’ll need more closet space. Whether you're an experienced hospitality leader ready for more; or a rising star hungry to know every single nuance of opening a boutique hotel, this is your chance to lead from day one and grow with the property. Responsibilities • Partner with the General Manager in managing all outlets and property operations, ensuring seamless execution of daily activities and events. • Help recruit, develop, and train a high-performing team while fostering a culture of service excellence. • Actively network to drive awareness and engagement to increase awareness of the resort and generate group/event opportunities. • Handle inbound inquiries and nurture from lead to signature. Own the sales cycle and multi-task throughout. • Assist in developing all outlet SOP’s, training tools, and operational materials. • Serve as the go-to expert on everything Salt Ranch has to offer. The Resort Experience Manager Will Divide Their Time Between Administrative & Managerial duties: Oversee communication, team development, ordering, expense monitoring, creation of sales/marketing collateral, and achievement of financial targets. (40%) Manager on Duty (MOD) responsibility such as executing and/or leading daily services, events or groups. (35%) Remaining (25%) will be working alongside GM, actively networking, prospecting, and following up with prospective group blocks to secure, contract, plan, and execute their events. This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Respond to service calls promptly, diagnose and repair malfunctions, and coordinate with other technical staff to complete maintenance and installation work. | Ability to perform technical repair and maintenance work, comply with governmental codes, and coordinate with other department personnel. | What You Will Be Doing • Respond to all service calls within half hour from time call is received. • Determine defects, trouble-shoot malfunctions, take immediate necessary corrective action if guest related/top priority or scheduled for completion within 2 days and record same on the departmental work order form. • Follow specific departmental procedures in efficiently performing repair, maintenance, alteration and installation work. • Comply with the latest local, county, state and federal governmental codes, laws and requirements. • Coordinate with other department personnel such as electrician, carpenter, painter and night engineer in completing service, replacement, alteration and new installation work.