Relativity

Support customers using Relativity products, troubleshoot technical issues, and collaborate with cross-functional teams to improve service quality. | 7+ years in a technical customer support role, Relativity Certified Administrator, strong communication skills, experience in SaaS or hybrid environments, and industry knowledge. | Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities • Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized • Help guide the resolution of critical customer incidents • Lead technical success plans to ensure customers have a positive and successful experience using Relativity • Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers • In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals • Drive internal service review meetings covering performance, service improvements, quality, and process • Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents • When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity • Maintain the flexibility to work other time frames as needed or requested • Commitment to and consistent demonstration of core company values • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices • Exhibit subject matter expert (SME) knowledge in Relativity • Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers • Highly-developed written and verbal communication skills • Ability to work efficiently under pressure, drive projects to completion and meet deadlines. • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives. • Meticulous attention to detail. • Experience working in a SaaS, IaaS and/or Hybrid environments • Experience with and knowledge of e-discovery industry and products. • ITIL Certification • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities • Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized • Help guide the resolution of critical customer incidents • Lead technical success plans to ensure customers have a positive and successful experience using Relativity • Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers • In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals • Drive internal service review meetings covering performance, service improvements, quality, and process • Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents • When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity • Maintain the flexibility to work other time frames as needed or requested • Commitment to and consistent demonstration of core company values • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices • Exhibit subject matter expert (SME) knowledge in Relativity • Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers • Highly-developed written and verbal communication skills • Ability to work efficiently under pressure, drive projects to completion and meet deadlines. • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives. • Meticulous attention to detail. • Experience working in a SaaS, IaaS and/or Hybrid environments • Experience with and knowledge of e-discovery industry and products. • ITIL Certification • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Lead and coordinate complex data migration programs involving multiple stakeholders, ensuring successful execution and stakeholder alignment. | Requires 5-8 years of experience in program or project management within complex technology or IT transformation programs, with strong communication skills and experience managing multi-stakeholder projects. | Posting Type Hybrid/Remote Job Overview Team Overview Relativity's Account Services team within the Relativity Success team, ensures each customer or partner account for Relativity's business has a group of dedicated individuals to manage the account and reduce friction, assist with growth and enable transformation. The team partners across Sales, Customer Success, Product Management, Engineering, and partner organizations to enable seamless data migrations from diverse sources into RelativityOne, amongst other adoption goals. Our mission is to ensure efficient, secure, and successful customer transitions to the RelativityOne platform - accelerating adoption, reducing risk, and maximizing value realization for clients and partners. This role sits at the intersection of program management, technical coordination, and customer engagement, supporting large-scale technology transformations across our customer base. Role Overview The Program Manager, Migrations will lead and coordinate complex migration initiatives involving multiple internal and external stakeholders. This role requires strong program management expertise and a proven ability to orchestrate large-scale data migrations from legacy and competitive systems to modern SaaS, Cloud, and AI platforms. You'll collaborate closely with Technical Account Managers, Engineering, and Product teams, as well as external partners and customers, to manage the planning, execution, and reporting of migration programs. This position demands both strategic oversight and hands-on leadership to drive execution through influence. The role reports to the VP, Account Services and can be based in Chicago or remote within the U.S. Job Description and Requirements Core Responsibilities • Lead Complex Migration Programs: Manage end-to-end coordination of multi-phase, high-impact data migration programs from a variety of environments - including Relativity Server, competitor SaaS platforms, andon-premiseor legacy legal data systems. • Program Governance & Stakeholder Alignment:Establishand maintain program governance, timelines, and deliverables, ensuring alignment across internal teams, customers, and partners. • Strategic Planning & Reporting: Develop,maintain, and communicate detailed program plans, risk registers, and progress reports tailored for technical, business, and executive audiences. • Cross-Functional Collaboration: Partner with Engineering, Product Management, Customer Success, and external vendors to resolve blockers, assess risks, and ensure data integrity throughout migration cycles. • Executional Leadership: Lead through influence - driving accountability, surfacing challenges, and ensuring deliverables are met through proactive engagement and coordination. • Continuous Improvement: Contribute to the evolution of Relativity's migration frameworks, playbooks, and tools,leveraginglessons learned to improve efficiency, repeatability, and customer experience. • Customer & Partner Engagement: Serve as a primary point of contact for program-level migration activities, ensuring stakeholders are informed, supported, and confident throughout the migration journey. Required Qualifications • * 5-8 years of program or project management experience in complex technology or IT transformation programs, ideally involving data migrations to SaaS or cloud environments. • Demonstrated ability to manage multi-stakeholder programs with technical and business complexity. • Proven experience developing structured program plans, dashboards, and executive reports. • Highly-developed communicationskills - able to translate technical issues into business impact and vice versa. • Ability to lead through influence and manage execution across diverse functional teams. • Experience with Relativity Server,RelativityOne, or other eDiscovery / Legal Data Intelligence platforms. Preferred Qualifications • * Background in large-scale data center or application migrations. • Experience working in SaaS companies, legal technology, or unstructured data ecosystems. • Familiarity with project management and collaboration tools (e.g., Asana, Jira, Smartsheet, Salesforce). • Experience working in vendor-service provider-end customer models. Personal Qualities • Excel at orchestrating complex, multi-dimensional programs whilemaintainingattention to detail. • Are equally comfortable leading executive briefings andchasing downtactical deliverables. • Enjoy working cross-functionally to solve ambiguous, high-stakes challenges. • Areproactive, collaborative, and passionate about delivering customer success through operational excellence. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $115,000 and $173,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Budget Management, Mentorship, Negotiation, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning, Team Leadership, Vendor Management

Manage revenue accounting functions including revenue recognition, contract review, month-end close, audits, and lead process improvements while mentoring a team. | 5+ years revenue accounting in high-growth tech, 2+ years managerial experience in public company, strong ASC 606 knowledge, proficiency in revenue systems, and strong analytical and communication skills. | Posting Type Remote/Hybrid Job Overview Relativity is looking for a Senior Manager, Revenue Accounting to manage and support revenue accounting functions including revenue recognition, contract review, revenue-related processes and controls, and revenue systems, while ensuring timely and accurate reporting. This role will work closely with cross-functional teams to drive operational efficiencies and ensure the revenue function can support the company's growth and financial objectives. The ideal candidate will possess extensive experience in revenue accounting, technical accounting knowledge, and a proven ability to lead and develop high-performing teams. This role reports to Director, Revenue Accounting and can be based remotely, however, candidates commutable to our Chicago office our preferred. Job Description and Requirements JOB RESPONSIBILITIES • Provide technical accounting expertise under ASC 606, partnering with Sales, Deals Desk, Legal, and Accounting on revenue accounting guidance throughout the deal lifecycle. • Represent Finance in major cross-functional NPI and GTM (Go-To-Market) programs, ensuring system design and controls align with revenue ASC 606. • Research and draft technical accounting memos addressing complex revenue scenarios. • Lead the month-end close for revenue, including detailed reconciliations and preparation of key revenue-related reserves such as AR reserves, sales returns, and credit reserves • Assist in managing internal and external audits. • Lead and contribute key transformation initiatives on improving processes and system implementation projects • Build, mentor, and develop a team while fostering a culture of accountability and continuous learning MINIMINUM QUALIFICATIONS • 5+ years of experience in Revenue Accounting at a high-growth technology company • 2+ years of experience as a Manager or above within a public company • Strong technical knowledge of ASC 606 for Software and SaaS, including usage-based commit contracts • Proficient in Revenue Systems (Workday Financials, NetSuite ARM, Zuora Revenue) • Strong analytical, organizational, and communication skills • Comfortable working in a fast-paced, high-growth environment and getting into the details when needed Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $126,000 and $190,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Posting Type Remote/Hybrid Job Overview Relativity is looking for a Senior Manager, Revenue Accounting to manage and support revenue accounting functions including revenue recognition, contract review, revenue-related processes and controls, and revenue systems, while ensuring timely and accurate reporting. This role will work closely with cross-functional teams to drive operational efficiencies and ensure the revenue function can support the company's growth and financial objectives. The ideal candidate will possess extensive experience in revenue accounting, technical accounting knowledge, and a proven ability to lead and develop high-performing teams. This role reports to Director, Revenue Accounting and can be based remotely, however, candidates commutable to our Chicago office our preferred. Job Description and Requirements JOB RESPONSIBILITIES • Provide technical accounting expertise under ASC 606, partnering with Sales, Deals Desk, Legal, and Accounting on revenue accounting guidance throughout the deal lifecycle. • Represent Finance in major cross-functional NPI and GTM (Go-To-Market) programs, ensuring system design and controls align with revenue ASC 606. • Research and draft technical accounting memos addressing complex revenue scenarios. • Lead the month-end close for revenue, including detailed reconciliations and preparation of key revenue-related reserves such as AR reserves, sales returns, and credit reserves • Assist in managing internal and external audits. • Lead and contribute key transformation initiatives on improving processes and system implementation projects • Build, mentor, and develop a team while fostering a culture of accountability and continuous learning MINIMINUM QUALIFICATIONS • 5+ years of experience in Revenue Accounting at a high-growth technology company • 2+ years of experience as a Manager or above within a public company • Strong technical knowledge of ASC 606 for Software and SaaS, including usage-based commit contracts • Proficient in Revenue Systems (Workday Financials, NetSuite ARM, Zuora Revenue) • Strong analytical, organizational, and communication skills • Comfortable working in a fast-paced, high-growth environment and getting into the details when needed Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $126,000 and $190,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Develop trusted-advisor relationships with complex partners to drive ROI and product adoption, coordinate cross-organizational efforts, and innovate customer success playbooks. | 7 years customer-facing software experience, 5 years litigation support experience (Relativity Administrator preferred), expertise managing key accounts, project management skills, and strong communication abilities. | Title: Senior Customer Success Manager, Service Provider Job Description: time type Full time job requisition id 25-0486 Posting Type Remote/Hybrid Job Overview The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on the customer's individual requirements and segment best practices. The team works with Sales to understand account health and to identify any product or contract retention risks. The Senior Customer Success Manager develops trusted-advisor relationships to drive success with our largest, most complex partners in our Service Provider segment. You will consult with each partner to align on ROI opportunities and utilization blockers each quarter. You will coordinate with teams across the business to achieve these goals and create cross-organizational clarity on progress, outcomes, and challenges while advocating for shared value. Goals might include introducing and implementing new features, expanding to new geographies or use cases, ensuring resolution of technical issues, increasing efficiency with new workflows, orchestrating meaningful multi-threaded engagement between the customer and Relativity. The Senior Customer Success Manager will also develop best practices and new playbooks based on customer trends. You will analyze data and work with your manager to identify opportunities for new processes that will accelerate success for the team. Due to the complexities of this team, we are seeking a candidate with ediscovery or legal technology experience. Job Description and Requirements Your Role in Action Create Shared Value Understand the return on investment (ROI) your accounts expect to receive from their RelativityOne subscription and, in collaboration with the assigned Account Executive and Technical Account Manager, build Success Plans to ensure this ROI is achieved. Identify and record “Verified Outcomes” (wins) when ROI is confirmed by the account. Plan and deliver Executive Business Reviews to align with account and Relativity leadership on achieved and targeted ROI Represent the partner’s voice back to Relativity, proactively utilizing “feedback loop” processes to foster a company-wide culture of customer success Regularly analyze customer usage and account health to reduce any renewal risk or product churn while identifying potential up-sell opportunities Innovate New Success Motions Pilot new repeatable playbooks and best practices before they are rolled out to the broader CSM organization Propose and create new repeatable playbooks to address newly identified ROI opportunities and utilization blockers Orchestrate Across Departments Project manage complex plans, such as onboarding new products across geographies or enabling account success with non-standard use cases. Engage accounts with Relativity subject matter experts and executives to address concerns and build deep, multi-threaded engagements Your Skills 7 years of customer-facing support in the software industry 5 years of litigation support experience (Relativity Administrator experience preferred) Expertise managing key accounts in a customer-facing role Experience in the software technology sector Proven success independently managing complex projects Excellent business writing and presentation skills Enjoy working as part of a team in a collaborative environment Enthusiasm to continuously innovate in service of our partners and be a change agent within the business. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $82,000 and $124,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Develop and execute commercialization strategies, lead cross-functional teams, manage product pricing and packaging, and collaborate with executive leadership to drive business growth. | 5+ years in SaaS product marketing or pricing roles, leadership experience managing teams, strong analytical and communication skills, strategy consulting background, and ability to work cross-functionally with executives. | Posting Type Hybrid Job Overview The Senior Manager of Commercialization will be responsible for developing and refining the commercialization strategy for Relativity’s growing portfolio of products. In addition to managing a small team of dedicated analyst(s), this person will lead cross-functional groups including product marketing leads, product management leads, finance and operational teams to develop and put forth business cases and recommendations, and they will interface closely with the executive team to facilitate decision making on highly impactful product and packaging initiatives. Job Description And Requirements Long-Term Strategy and Roadmap • Develop and maintain a comprehensive long-term commercialization strategy for Relativity’s product portfolio, ensuring alignment with company objectives and market trends. • Continuously evaluate and adjust the strategy and roadmap based on market dynamics, customer feedback, and competitive landscape. • Create and maintain a roadmap that outlines the strategic direction, key milestones, and growth initiatives for the product portfolio. Strategic Decision Making • Collaborate closely with product marketing, product management, and finance teams to drive strategic decision-making for individual products and the overall platform. • Ensure that product level pricing strategies are aligned with broader business objectives, portfolio packaging strategies, and market trends. • Assess product performance, market opportunities, and financial results to inform pricing and packaging opportunity areas. Competitive Positioning • Continuously monitor and analyze the competitive landscape, including pricing and packaging strategies of key competitors. • Represent Relativity’s competitive positioning relative to price and value to other parts of the organization to inform GTM and product strategy. • Develop and implement pricing and packaging strategies that enhance Relativity’s market positioning and drive revenue growth. Cross-Functional Execution and Enablement • Partner with and serve as a subject matter expert for operational teams to execute commercialization strategies effectively. • Ensure field teams understand the strategy behind commercialization strategies and have the tools and messaging to communicate to customers. Your Skills • Understanding of the e-Discovery industry • Strong analytical and communication skills • Demonstrated leadership skills and experience managing people • 5+ years in a product marketing or pricing role at a SaaS company • Demonstrated ability to work effectively cross-functionally and with executive leadership • Experience in strategy consulting Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $155,000 and $233,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Manage and execute the Success Tiers program including onboarding, deal tracking, SOP maintenance, capacity planning, performance reporting, and developing executive-ready materials. | 3-5 years experience in program management or customer success operations ideally in SaaS, strong business acumen, communication skills, analytical mindset, and experience with Salesforce, Gainsight, Asana, Jira, and Excel. | Description: • Serve as a strategic thought partner to Success leadership by supporting the planning, alignment, and execution of the Success Tiers program. • Own day-to-day program operations , including onboarding coordination, deal tracking, SOP maintenance, capacity planning, and performance reporting. • Translate strategic goals into executional workstreams , collaborating with cross-functional teams to operationalize new tier-related initiatives. • Maintain clear and consistent internal documentation to ensure teams understand and deliver on our tiered service offerings. • Build and continuously improve delivery tools such as trackers, templates, and process workflows that support scalable service execution. • Track key program metrics (e.g., adoption, retention, satisfaction) and use insights to inform decisions, iterate on offerings, and support strategic planning. • Develop polished, executive-ready materials that summarize program performance, risks, and opportunities to leadership . Requirements: • 3–5 years of experience in program management, customer success operations, or professional services, ideally within a SaaS or technology environment. • Demonstrated ability to manage complex, cross-functional initiatives from concept through execution. • Strong business acumen and critical thinking skills; able to contribute meaningfully to strategic discussions while managing tactical details. • Clear and confident communicator who can engage with both frontline and executive stakeholders. • Analytical and detail-oriented, with a mindset for continuous improvement and structured problem solving. • Experience with tools such as Salesforce, Gainsight, Asana, Jira, and Excel. • Bonus: Background in consulting, post-sale strategy, or operational design for customer-facing programs. Benefits: Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

Design, develop, and operate secure, scalable cloud-native web applications on Azure, mentor peers, and drive engineering best practices. | 7+ years of experience with Azure, .NET, Docker, JavaScript, Cosmos DB, SQL Server, strong object-oriented and distributed systems knowledge, and excellent collaboration skills. | Posting Type Hybrid Job Overview The Senior Software Engineer designs, builds, and operates cloud-native web applications that power our business. This role combines deep technical expertise with a collaborative mindset to solve complex challenges, mentor peers, and deliver secure, scalable, and high-performance solutions on Microsoft Azure. Job Description And Requirements What You’ll Do • Build & Deliver: Design, develop, and operate secure, maintainable, and scalable web applications using object-oriented principles, modern architecture, and cloud-native patterns. • Lead by Example: Provide technical guidance and mentorship, driving design decisions, elevating engineering practices, and enabling delivery of reliable, high-quality software. • Raise the Bar: Champion automated testing, static analysis, observability, and DevOps workflows to ensure performance and reliability. • Full-Stack Impact: Deliver solutions across front-end (modern JavaScript frameworks) and back-end (distributed, service-oriented systems). • Leverage the Cloud: Use microservices, containers, and managed Azure services (.NET, Cosmos DB, SQL Server, App Services, Docker) to deliver scalable cloud platforms. • Work Smarter with AI: Adopt AI-assisted coding tools (e.g., Copilot, Cursor) to accelerate development, reduce boilerplate, and focus on solving business-critical problems. • Foster Collaboration: Drive team success through pair programming, thoughtful code reviews, shared design sessions, and high-quality documentation. • Mentor & Grow Talent: Coach engineers on secure coding, cloud-native design, and troubleshooting distributed systems with modern observability practices. What We’re Looking For • 7+ years of professional experience building commercial-grade software and cloud-native applications. • Hands-on experience with Azure Cloud services, Docker, .NET, JavaScript, Cosmos DB, and SQL Server. • Deep knowledge of object-oriented design, distributed services, and Microsoft Azure technologies. • Proven ability to deliver solutions in dynamic, fast-paced environments. • Excellent collaboration, communication, and problem-solving skills. Bonus Points • Bachelor’s degree in Computer Science or related field (or equivalent practical experience). • Strong full-stack expertise across front-end, back-end, and cloud infrastructure tiers. • Proven productivity boost from AI-assisted coding tools. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $126,000 and $190,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Build and maintain user-facing features and distributed data pipelines, collaborate on new features and bug fixes, participate in code reviews and on-call rotations, and ensure alignment with engineering policies. | 2+ years software development experience, proficiency in Java or C#, strong CS fundamentals, DevOps platform experience, good communication, and ability to deliver scalable solutions. | Posting Type Hybrid Job Overview Are you looking to be in a workplace where colleagues inspire one another, working together to build AI software solutions?  We're looking for an Advanced Software Engineer to join our Relativity Privilege Engineering team. Come work with a dynamic group of talented professionals focusing on NLP-based applications that power the pursuit of justice.   Responsibilities Job Description and Requirements • Build user-facing features for our Relativity Privilege product (front-end and server-side) • Improve and scale our complex distributed data processing pipeline • Collaborate team members to implement new features, bug fixes, and CI/CD (we own DevOps responsibilities) • Understand department-wide initiatives and guidelines, ensure work is aligned with Engineering-wide policies and direction • Build high quality, maintainable solutions • Participate in code reviews and continue to develop your Engineering skillset • Stay up-to-date with technologies and best practices related to CI/CD tooling and developer productivity • Implement unit and integrations tests • Participate in the on-call rotation and handle escalations as necessary Qualifications • 2+ years of professional experience in software development  • Strong computer science fundamentals in algorithms, data structures and computational complexity • A self-starter driven to make an impact • Strong Communications skills • Proficiency in Java or C# • Comfortable working from Specifications to create a Technical Approach and scoping work • Ability to consistently deliver modular and scalable solutions in a timely manner • Obsession with software quality and empathy for customer experience • Technical understanding and experience with at least two of the following DevOps Platforms: GitHub, Azure DevOps, GitLab, and Jenkins   Nice To Have • Experience building AI-powered products that use Natural Language Processing or Machine Learning  • Knowledge of Linux • Knowledge of NoSQL database systems such as MongoDB, Redis, Elasticsearch  • Fundamental knowledge of Kubernetes and container-based systems • Experience with distributed processing technologies, e.g. Spark, Hadoop, Kafka Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $103,000 and $155,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Lead enterprise-wide AI transformation initiatives, coordinate cross-functional teams, implement AI governance, drive change management, and report progress to executive leadership. | 8+ years in technology or transformation leadership, strong AI/ML and data literacy, governance experience, cross-functional leadership, and excellent communication skills. | Posting Type Hybrid/Remote Job Overview Relativity is seeking an experienced, visionary, and execution-oriented Director, Enterprise AI Transformation to drive the implementation, governance, and sustainable scaling of artificial intelligence across the business. Director, Enterprise AI Transformation will drive Relativity's enterprise-wide AI strategy from concept to execution. Working in close partnership with executive leadership and cross-functional stakeholders, this role orchestrates AI transformation initiatives, ensures robust governance and best practice adoption, and champions measurable business impact across all business units. Director, Enterprise AI Transformation will formally report program progress, risks, and outcomes to the executive leadership team, while managing day-to-day coordination and execution independently. The role reports to the VP, Information Technology. Ideal candidates will be based in the Chicago area; however, remote candidates will be considered. Note: This position will report to senior leadership and will also maintain frequent, transparent engagement and communication with the executive team, providing program updates, escalations, and strategic recommendations. Job Description and Requirements KEY RESPONSIBILITES Program Leadership & Execution: Lead the execution of Relativity's AI transformation roadmap, ensuring prioritized AI use cases are delivered on time, on budget, and aligned to strategic objectives. Cross-Functional Coordination: Serve as the primary orchestrator across IT, Legal, Security, HR, Finance, and business units-aligning efforts, resolving conflicts, and removing barriers to AI adoption and deployment. Enable Experimentation: Build a structured framework for business teams to propose, prototype, and scale AI use cases responsibly. Help Define and Implement Standards: Partner with Applied Scientists to bring industry best practices around model development, data usage, MLOps, ethical AI, and compliance. AI Governance Stewardship: As a member of the IT organization, work closely with other IT teams and partner with Legal and Security to coordinate, implement, and continuously improve AI governance frameworks, standards, and controls to ensure responsible, secure, and compliant AI deployment. Enterprise Architecture Awareness: Partner with data, technology, and business architecture teams to integrate AI into enterprise platforms and ensure future-ready system design. AI & Data Literacy Advocacy: Drive enterprise AI and data literacy by supporting learning programs, hands-on enablement, and ongoing communication-demystifying AI and building broad-based organizational fluency. Transformation & Change Management: Champion transformation by leading change management, business process redesign, and role evolution to unlock sustained value from AI. Impact Measurement & Reporting: Establish KPIs and dashboards to track AI adoption, risk, and business outcomes. Provide regular, transparent reporting to executive leadership and escalate critical risks or dependencies as needed. Continuous Improvement: Foster a culture of experimentation, feedback, and rapid learning-updating the transformation strategy based on outcomes, sentiment, and new opportunities. MINIMUM QUALIFICATIONS: 8+ years in technology, program management, transformation, or business leadership roles AI & Data Literacy: Strong foundation in AI/ML concepts, data management, and the practical application of AI in the enterprise. Enterprise Business & Systems Architecture Awareness: Broad understanding of business processes and technology architectures, with an ability to bridge business and technical domains. Cross-Functional Leadership: Demonstrated ability to lead, influence, and align diverse teams and stakeholders, often without formal authority. Transformation Experience: Hands-on experience driving digital or AI-enabled transformation, including change management, business process optimization, and cultural change. Governance & Policy Development: Experience designing and operationalizing governance and compliance frameworks for emerging technologies. Communication & Executive Presence: Skilled in communicating complex topics to both technical and non-technical audiences, and in delivering concise, actionable updates to senior leadership. Ability to influence and build trust at all levels, including with board, ELT, and business/technical teams, even without direct reporting authority. Agility and Results Orientation: Comfort with ambiguity, proactive problem-solving, and a strong track record of delivering results. PREFERRED QUALIFICATIONS Advanced degree in Computer Science, Data Science, Business, or a related field Familiarity with cloud platforms, AI/ML frameworks, and data protection Experience in regulated or SaaS/enterprise software environments a plus Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $183,000 and $275,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. #J-18808-Ljbffr Relativity