Relativity

Provide technical support for SaaS products by managing tickets and collaborating across teams to ensure quality service. | Proficiency in SQL, strong customer service skills, and ability to troubleshoot technical issues. | Relativity is seeking an Application Analyst in Customer Support to provide technical support for its products. Applicants should have proficiency in SQL, excellent customer service skills, and the ability to troubleshoot technical issues. This hybrid role involves managing tickets and collaborating across teams to ensure quality service.Compensation includes a competitive salary ranging from $54,000 to $80,000, as well as potential bonuses. Ideal candidates are those who are passionate about technology and eager to enhance customer satisfaction through technical support.#J-18808-Ljbffr Remote Skills: Analysis Skills, Customer Satisfaction, Customer Support/Service, Identify Issues, Product Support, Relativity, SQL (Structured Query Language), Software as a Service (SaaS), Technical Support About the Company: Relativity

Lead FOIA data migration projects ensuring compliance with government data security standards and managing technical migration tooling. | Bachelor's degree, U.S. citizenship, Public Trust clearance eligibility, experience in data migration, SQL, and government or regulated industries. | Posting Type Remote/Hybrid Job Overview The FOIA Data Migration & Compliance Lead is a technically skilled, government-domain-experienced professional who serves as both a hands-on practitioner and technical lead for Relativity’s FOIA (Freedom of Information Act) Data Migration initiative. This role enables Relativity’s growing portfolio of federal, state, and local government customers to onboard, migrate, and manage their FOIA data within RelativityOne. This individual operates in a dual capacity: defining, documenting, and prioritizing Data Migration tooling requirements in close partnership with engineering, while engaging directly with FOIA agency customers to execute and support migration projects. Because this role handles government data under Relativity’s FedRAMP authorization, familiarity with FedRAMP significant-change processes, FIPS 140-3, and NIST frameworks are expected. Due to specific customer contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated. Job Description and Requirements Job Description and Requirements  Data Migration Execution  * Lead end-to-end data migration projects for new FOIA customers and government agencies, ensuring data is migrated into RelativityOne accurately, securely, and efficiently.  * Develop and execute migration plans — including data mapping, validation, transformation logic, and cutover strategies — tailored to agency-specific requirements.  * Serve as the primary technical point of contact for FOIA agency customers across the migration lifecycle, from pre-migration planning through post-migration validation.  * Troubleshoot and resolve migration issues, data anomalies, and integration challenges in collaboration with engineering.  Technical Implementation Leadership  * Serve as the technical subject matter expert and product backlog driver for the Data Migration Utility. Maintain a near-term view of utility enhancement needs, balancing immediate customer delivery against longer-term platform scalability and communicating tradeoffs to engineering and product leadership.  * Write user stories, acceptance criteria, and functional specifications; test and validate new utility features, providing structured feedback and driving iteration.  * Document tool capabilities, configurations, and migration best practices.  Government & FOIA Customer Enablement  * Apply deep knowledge of FOIA regulations, agency data management workflows, and public records requirements to deliver appropriately tailored migration guidance.  * Partner with the broader TAM and Customer Success teams to introduce new FOIA agency customers, establishing repeatable migration playbooks and success criteria.  * Serve as a subject matter expert on government data handling, including data sensitivity classifications, records retention policies, and agency-specific compliance considerations.  * Represent the voice of government agency customers internally, translating their operational realities into actionable product feedback.  Documentation & Continuous Improvement  * Create and maintain technical documentation, migration runbooks, and knowledge base content that support consistent, scalable migration delivery.  * Identify and report product defects, tool gaps, and process inefficiencies discovered during engagements. Continuously refine migration methodologies to improve accuracy, efficiency, and customer experience.  FedRAMP & Government Data Security Context  * All FOIA customer data handled in this role is classified DT1 (Data Type 1), the highest sensitivity tier under Relativity’s FedRAMP authorization. Direct access to DT1 data requires Public Trust clearance — a prerequisite for the role.  * The role requires working within pre-approved toolsets and Azure-native capabilities.  Minimum Qualifications  * Bachelor’s degree in computer science, Information Technology, Information Management, or a related field — or equivalent practical experience.  * Proven experience working directly with government agencies, public-sector organizations, or regulated-industry customers in a technical or consulting capacity.  * Demonstrated experience in data migration, data integration, or data engineering, including designing and executing migrations of structured and/or semi-structured data sets.  * Working knowledge of SQL and experience querying and transforming data. Hands-on experience with data formats, transformation tools, and scripting languages relevant to migration work (e.g., Python, PowerShell, JSON, XML, CSV processing).  * Strong written and verbal communication skills, with the ability to translate complex technical concepts for technical and non-technical government stakeholders.  * Experience in a product owner or technical lead capacity — capturing requirements, documenting specifications, and driving iterative delivery engineering.  * Ability to obtain and maintain a Public Trust designation as a condition of employment. Candidates who currently hold Public Trust or an active federal security clearance (Secret or above) are preferred.  Preferred Qualifications  * Prior experience working with or within federal, state, or local government agencies — particularly in FOIA administration, records management, data governance, or public records compliance.  * Working knowledge of the Freedom of Information Act (5 U.S.C. § 552), including exemptions, agency request workflows, processing timelines, and high-volume request management.  * Familiarity with government data security frameworks including NIST SP 800-53, FedRAMP, FISMA, and CJIS Security Policy.  * Experience handling government-designated sensitive data categories — Controlled Unclassified Information (CUI), PII, Law Enforcement Sensitive (LES), or similar — per applicable handling requirements.  * Experience navigating government procurement, contracting, or Authority to Operate (ATO) processes.  * Experience building or supporting data migration solutions on extensible SaaS or cloud platforms, with exposure to REST APIs, cloud storage services, and modern integration patterns.  * Familiarity with FOIA-specific platforms (e.g., FOIAXpress, GovQA, Paladin) and how agency FOIA systems structure and export data.  * Familiarity with Relativity or RelativityOne, or Relativity certifications (RCA, Specialist, Expert, or platform-specific credentials).  Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $134,000 and $202,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.  Required Skills: Communication, Cybersecurity, Database Management, Government Regulation, Legal Research, Natural Language, Policy Analysis, Report Writing, Stakeholder Management, Strategic Planning

Develop and operate scalable full-stack cloud services and user interfaces, collaborating with teams on AI-powered solutions and code reviews. | Requires cloud platform familiarity, containerization, APIs, maintainable code, and frontend framework experience. | Posting Type Remote/Hybrid Job Overview Who We Are Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI‑powered, cloud platform, RelativityOne, transforms massive volumes of complex information into actionable insights for litigation, investigations, regulatory inquiries, data breach responses, and other high‑stakes legal work where accuracy and trust are crucial. The world’s largest law firms, corporations and government agencies rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. Beyond our commercial impact, we’re deeply committed to expanding access to technology for academic institutions through Relativity Academic and supporting pro bono legal work through Justice for Change. What We Do At Relativity, engineers don’t just write code— they harness AI tools to architect, optimize, and deliver scalable software faster and shape the future of legal technology. They shape how industries uncover critical insights, ensure compliance, advance access to justice and continuously evolve our platform using the latest technologies, including cloud-native architectures, AI capabilities, and modern developer tooling. Our AI powers privacy programs, identifies confidential information, and detects language indicating misconduct. We’re reimagining how legal professionals uncover truth at scale, and engineering is at the heart of that transformation. If you’re passionate about solving hard problems, designing for scale, and building tools that matter. Relativity offers the opportunity to make a measurable difference in the marketplace. Job Description and Requirements What You’ll Do Contribute to the development and operation of distributed, scalable, secure full-stack cloud services that process petabytes of data weekly. Build accessible user interfaces and assist with extending existing backend services and data pipelines to deliver customer impact. Collaborate with a diverse group of teammates and product partners to solve problems, achieve shared goals, and build AI-powered legal data solutions that operate at massive scale. Participate in design and code reviews, applying feedback to improve quality. Contribute to service ownership by supporting reliability efforts, including on-call rotations and incident response with guidance from the team. What We’re Looking For Required Familiarity with software engineering, cloud platforms, containerization fundamentals, and exposure to APIs, distributed services, and data stores. Demonstrated ability to write maintainable, well-tested code that meets requirements and adheres to team standards. Experience with CI/CD pipelines and modern development workflows. Eagerness to learn and apply secure coding, reliability, and operational best practices, with strong collaboration and communication skills in agile teams. Preferred At least 1 year of experience in software engineering or equivalent practical experience Exposure to modern frontend frameworks (e.g., React or Angular) and basic familiarity with monitoring or observability tools. Interest in product thinking, continuous learning, and improving developer effectiveness. Exposure to AI‑assisted development tools such as GitHub Copilot, Cursor, or Claude Code. Why We Could Be A Great Fit Impactful Mission: Organize Data, Discover the Truth and Act on It - Our customers include Fortune 500 enterprises and leading law firms managing high-stakes matters on our platform. Growth Path: Engineers gain exposure across the stack, from distributed systems to AI-enabled workflows, accelerating career growth. Engineering Culture: Continuous delivery, strong observability, and end-to-end ownership. Inclusive Environment: Diverse backgrounds and perspectives make us stronger. Community Impact: Volunteer opportunities and company-sponsored charitable programs. Compensation & Benefits: Competitive salary, health and retirement programs, wellness resources, discretionary time off (DTO), parental leave for primary and secondary caregivers, two annual company breaks, home office stipend, and an equity program. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $79,000 and $119,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Automation, Documentations, Engineering Design, Problem Solving, Process Improvements, Project Management, Quality Assurance (QA), Research and Development, System Integration, Troubleshooting We’re solving big data challenges in the legal tech industry, and we’re always looking for more people to join us on the journey. At Relativity, you'll learn cross-functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities. We admire and value our employees, so it’s no surprise that our hiring process is designed to help us really get to know you – and for you to get to know us, too.

Drive new client acquisition and manage complex sales cycles for high-value accounts. | 8+ years quota-carrying new business or enterprise sales experience with complex solution selling and some SaaS exposure. | Posting Type Hybrid Job Overview The Lead Account Executive is responsible for driving the acquisition of new, high-value clients. This role focuses on developing and executing targeted sales strategies for a select portfolio of large corporations and key accounts. You will act as a strategic advisor, leveraging industry expertise to tailor solutions that address the unique challenges and requirements of your assigned industry verticals. Reporting to the Manager of Corporate Sales, you will collaborate closely with a specialized sales team and subject matter experts to ensure a cohesive approach aligned with company objectives. The team’s mission is to accelerate growth in the key verticals by establishing long-term partnerships and delivering measurable value through our innovative solutions. Job Responsibilities Job Description and Requirement • Develop and execute comprehensive sales plans to identify, target, and acquire new clients within an assigned territory or account set. • Lead complex, multi-stakeholder sales cycles, navigating legal, compliance, procurement and executive decision makers. • Manage a select portfolio of high-value prospective accounts, focusing on quality of engagement and long-term relationship building. • Conduct in-depth needs assessments and deliver tailored product demonstrations that align with the business, compliance, and technology requirements of your industry vertical(s). • Lead the end-to-end sales cycle, including prospecting, qualifying, solution positioning, proposal development, contract negotiation, and closing. • Cultivate executive-level relationships with decision-makers at your clients to influence strategic technology adoption. • Stay informed on industry trends, regulatory changes, and competitive dynamics to proactively address client needs and position our solutions effectively. • Collaborate with product, marketing, solution engineering, and customer success teams to deliver best-in-class experiences and ensure alignment of sales strategies with business objectives. • Maintain accurate records of sales activity, pipeline, and forecasting using Salesforce, and provide regular updates and insights to management. • Represent the company at industry events, conferences, and client meetings to build brand awareness and generate new business opportunities. • Demonstrate sound judgment, integrity, and a commitment to core company values throughout all stages of the sales process. • Collaborate with the full sales team to communicate best practices and areas for improvement. • Exercise sound judgment and make independent decisions. • Demonstrate consistent commitment to core company values. • Manage entire sales-cycles with experience negotiating terms and understanding associated legal and business risks (includes presenting multi-year agreements to C-level executives) • Develop and execute strategic account plans to drive business growth across your assigned territory, partnering with our global network of Service Providers to deliver integrated solutions that address complex client needs and regulatory requirements. • Collaborate with regional and global sales teams to pursue cross-border business opportunities with your assigned territory, ensuring alignment with industry regulations and client requirements across markets. Minimum Qualifications • Eight or more years of quota-carrying experience in new business development or enterprise sales, with a proven track record of success. • Five or more years of complex solution selling experience with some SaaS exposure. • High degree of comfort with public speaking and giving presentations. Preferred Qualifications • Experience working for a company within the e-discovery, CMS or big data analytics industry. • Solid litigation and technical acumen in e-discovery, litigation services, and/or information technology. • Experience selling enterprise services related to e-discovery, litigation support, dispute advisory, forensic technology, forensic accounting and/or consulting services. • Understanding of commonly known e-discovery practices and a working knowledge of applicable industry controls. • Working knowledge of Relativity and its products. • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives. • Ability to work efficiently under pressure, drive projects to completion and meet deadlines. • Flexibility and the ability to adapt quickly to shifting company or team goals. • Strong business acumen, including problem-solving and critical thinking. Leadership Expectations • Exhibit strong leadership in driving new business growth and setting a high standard for consultative sales excellence. • Mentor and collaborate with team members to share best practices and foster a culture of continuous improvement. • Demonstrate accountability, initiative, and the ability to influence cross-functional teams. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes competitive cash on-target earnings (OTE) and long-term incentives. The expected OTE range for this role is between following values $223,500 and $335,500 The final offered OTE will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills Account Management, Business Development, Client Relationship Management, Consultative Selling, Lead Generation, New Business Development, Product Knowledge, Relationship Management, Sales Presentations, Strategic Selling

Develop trusted-advisor relationships with complex partners to drive ROI and product adoption, coordinate cross-organizational efforts, and innovate customer success playbooks. | 7 years customer-facing software experience, 5 years litigation support experience (Relativity Administrator preferred), expertise managing key accounts, project management skills, and strong communication abilities. | Title: Senior Customer Success Manager, Service Provider Job Description: time type Full time job requisition id 25-0486 Posting Type Remote/Hybrid Job Overview The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on the customer's individual requirements and segment best practices. The team works with Sales to understand account health and to identify any product or contract retention risks. The Senior Customer Success Manager develops trusted-advisor relationships to drive success with our largest, most complex partners in our Service Provider segment. You will consult with each partner to align on ROI opportunities and utilization blockers each quarter. You will coordinate with teams across the business to achieve these goals and create cross-organizational clarity on progress, outcomes, and challenges while advocating for shared value. Goals might include introducing and implementing new features, expanding to new geographies or use cases, ensuring resolution of technical issues, increasing efficiency with new workflows, orchestrating meaningful multi-threaded engagement between the customer and Relativity. The Senior Customer Success Manager will also develop best practices and new playbooks based on customer trends. You will analyze data and work with your manager to identify opportunities for new processes that will accelerate success for the team. Due to the complexities of this team, we are seeking a candidate with ediscovery or legal technology experience. Job Description and Requirements Your Role in Action Create Shared Value Understand the return on investment (ROI) your accounts expect to receive from their RelativityOne subscription and, in collaboration with the assigned Account Executive and Technical Account Manager, build Success Plans to ensure this ROI is achieved. Identify and record “Verified Outcomes” (wins) when ROI is confirmed by the account. Plan and deliver Executive Business Reviews to align with account and Relativity leadership on achieved and targeted ROI Represent the partner’s voice back to Relativity, proactively utilizing “feedback loop” processes to foster a company-wide culture of customer success Regularly analyze customer usage and account health to reduce any renewal risk or product churn while identifying potential up-sell opportunities Innovate New Success Motions Pilot new repeatable playbooks and best practices before they are rolled out to the broader CSM organization Propose and create new repeatable playbooks to address newly identified ROI opportunities and utilization blockers Orchestrate Across Departments Project manage complex plans, such as onboarding new products across geographies or enabling account success with non-standard use cases. Engage accounts with Relativity subject matter experts and executives to address concerns and build deep, multi-threaded engagements Your Skills 7 years of customer-facing support in the software industry 5 years of litigation support experience (Relativity Administrator experience preferred) Expertise managing key accounts in a customer-facing role Experience in the software technology sector Proven success independently managing complex projects Excellent business writing and presentation skills Enjoy working as part of a team in a collaborative environment Enthusiasm to continuously innovate in service of our partners and be a change agent within the business. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $82,000 and $124,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Develop and execute commercialization strategies, lead cross-functional teams, manage product pricing and packaging, and collaborate with executive leadership to drive business growth. | 5+ years in SaaS product marketing or pricing roles, leadership experience managing teams, strong analytical and communication skills, strategy consulting background, and ability to work cross-functionally with executives. | Posting Type Hybrid Job Overview The Senior Manager of Commercialization will be responsible for developing and refining the commercialization strategy for Relativity’s growing portfolio of products. In addition to managing a small team of dedicated analyst(s), this person will lead cross-functional groups including product marketing leads, product management leads, finance and operational teams to develop and put forth business cases and recommendations, and they will interface closely with the executive team to facilitate decision making on highly impactful product and packaging initiatives. Job Description And Requirements Long-Term Strategy and Roadmap • Develop and maintain a comprehensive long-term commercialization strategy for Relativity’s product portfolio, ensuring alignment with company objectives and market trends. • Continuously evaluate and adjust the strategy and roadmap based on market dynamics, customer feedback, and competitive landscape. • Create and maintain a roadmap that outlines the strategic direction, key milestones, and growth initiatives for the product portfolio. Strategic Decision Making • Collaborate closely with product marketing, product management, and finance teams to drive strategic decision-making for individual products and the overall platform. • Ensure that product level pricing strategies are aligned with broader business objectives, portfolio packaging strategies, and market trends. • Assess product performance, market opportunities, and financial results to inform pricing and packaging opportunity areas. Competitive Positioning • Continuously monitor and analyze the competitive landscape, including pricing and packaging strategies of key competitors. • Represent Relativity’s competitive positioning relative to price and value to other parts of the organization to inform GTM and product strategy. • Develop and implement pricing and packaging strategies that enhance Relativity’s market positioning and drive revenue growth. Cross-Functional Execution and Enablement • Partner with and serve as a subject matter expert for operational teams to execute commercialization strategies effectively. • Ensure field teams understand the strategy behind commercialization strategies and have the tools and messaging to communicate to customers. Your Skills • Understanding of the e-Discovery industry • Strong analytical and communication skills • Demonstrated leadership skills and experience managing people • 5+ years in a product marketing or pricing role at a SaaS company • Demonstrated ability to work effectively cross-functionally and with executive leadership • Experience in strategy consulting Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $155,000 and $233,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Design, develop, and operate secure, scalable cloud-native web applications on Azure, mentor peers, and drive engineering best practices. | 7+ years of experience with Azure, .NET, Docker, JavaScript, Cosmos DB, SQL Server, strong object-oriented and distributed systems knowledge, and excellent collaboration skills. | Posting Type Hybrid Job Overview The Senior Software Engineer designs, builds, and operates cloud-native web applications that power our business. This role combines deep technical expertise with a collaborative mindset to solve complex challenges, mentor peers, and deliver secure, scalable, and high-performance solutions on Microsoft Azure. Job Description And Requirements What You’ll Do • Build & Deliver: Design, develop, and operate secure, maintainable, and scalable web applications using object-oriented principles, modern architecture, and cloud-native patterns. • Lead by Example: Provide technical guidance and mentorship, driving design decisions, elevating engineering practices, and enabling delivery of reliable, high-quality software. • Raise the Bar: Champion automated testing, static analysis, observability, and DevOps workflows to ensure performance and reliability. • Full-Stack Impact: Deliver solutions across front-end (modern JavaScript frameworks) and back-end (distributed, service-oriented systems). • Leverage the Cloud: Use microservices, containers, and managed Azure services (.NET, Cosmos DB, SQL Server, App Services, Docker) to deliver scalable cloud platforms. • Work Smarter with AI: Adopt AI-assisted coding tools (e.g., Copilot, Cursor) to accelerate development, reduce boilerplate, and focus on solving business-critical problems. • Foster Collaboration: Drive team success through pair programming, thoughtful code reviews, shared design sessions, and high-quality documentation. • Mentor & Grow Talent: Coach engineers on secure coding, cloud-native design, and troubleshooting distributed systems with modern observability practices. What We’re Looking For • 7+ years of professional experience building commercial-grade software and cloud-native applications. • Hands-on experience with Azure Cloud services, Docker, .NET, JavaScript, Cosmos DB, and SQL Server. • Deep knowledge of object-oriented design, distributed services, and Microsoft Azure technologies. • Proven ability to deliver solutions in dynamic, fast-paced environments. • Excellent collaboration, communication, and problem-solving skills. Bonus Points • Bachelor’s degree in Computer Science or related field (or equivalent practical experience). • Strong full-stack expertise across front-end, back-end, and cloud infrastructure tiers. • Proven productivity boost from AI-assisted coding tools. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $126,000 and $190,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Build and maintain user-facing features and distributed data pipelines, collaborate on new features and bug fixes, participate in code reviews and on-call rotations, and ensure alignment with engineering policies. | 2+ years software development experience, proficiency in Java or C#, strong CS fundamentals, DevOps platform experience, good communication, and ability to deliver scalable solutions. | Posting Type Hybrid Job Overview Are you looking to be in a workplace where colleagues inspire one another, working together to build AI software solutions?  We're looking for an Advanced Software Engineer to join our Relativity Privilege Engineering team. Come work with a dynamic group of talented professionals focusing on NLP-based applications that power the pursuit of justice.   Responsibilities Job Description and Requirements • Build user-facing features for our Relativity Privilege product (front-end and server-side) • Improve and scale our complex distributed data processing pipeline • Collaborate team members to implement new features, bug fixes, and CI/CD (we own DevOps responsibilities) • Understand department-wide initiatives and guidelines, ensure work is aligned with Engineering-wide policies and direction • Build high quality, maintainable solutions • Participate in code reviews and continue to develop your Engineering skillset • Stay up-to-date with technologies and best practices related to CI/CD tooling and developer productivity • Implement unit and integrations tests • Participate in the on-call rotation and handle escalations as necessary Qualifications • 2+ years of professional experience in software development  • Strong computer science fundamentals in algorithms, data structures and computational complexity • A self-starter driven to make an impact • Strong Communications skills • Proficiency in Java or C# • Comfortable working from Specifications to create a Technical Approach and scoping work • Ability to consistently deliver modular and scalable solutions in a timely manner • Obsession with software quality and empathy for customer experience • Technical understanding and experience with at least two of the following DevOps Platforms: GitHub, Azure DevOps, GitLab, and Jenkins   Nice To Have • Experience building AI-powered products that use Natural Language Processing or Machine Learning  • Knowledge of Linux • Knowledge of NoSQL database systems such as MongoDB, Redis, Elasticsearch  • Fundamental knowledge of Kubernetes and container-based systems • Experience with distributed processing technologies, e.g. Spark, Hadoop, Kafka Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $103,000 and $155,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Lead enterprise-wide AI transformation initiatives, coordinate cross-functional teams, implement AI governance, drive change management, and report progress to executive leadership. | 8+ years in technology or transformation leadership, strong AI/ML and data literacy, governance experience, cross-functional leadership, and excellent communication skills. | Posting Type Hybrid/Remote Job Overview Relativity is seeking an experienced, visionary, and execution-oriented Director, Enterprise AI Transformation to drive the implementation, governance, and sustainable scaling of artificial intelligence across the business. Director, Enterprise AI Transformation will drive Relativity's enterprise-wide AI strategy from concept to execution. Working in close partnership with executive leadership and cross-functional stakeholders, this role orchestrates AI transformation initiatives, ensures robust governance and best practice adoption, and champions measurable business impact across all business units. Director, Enterprise AI Transformation will formally report program progress, risks, and outcomes to the executive leadership team, while managing day-to-day coordination and execution independently. The role reports to the VP, Information Technology. Ideal candidates will be based in the Chicago area; however, remote candidates will be considered. Note: This position will report to senior leadership and will also maintain frequent, transparent engagement and communication with the executive team, providing program updates, escalations, and strategic recommendations. Job Description and Requirements KEY RESPONSIBILITES Program Leadership & Execution: Lead the execution of Relativity's AI transformation roadmap, ensuring prioritized AI use cases are delivered on time, on budget, and aligned to strategic objectives. Cross-Functional Coordination: Serve as the primary orchestrator across IT, Legal, Security, HR, Finance, and business units-aligning efforts, resolving conflicts, and removing barriers to AI adoption and deployment. Enable Experimentation: Build a structured framework for business teams to propose, prototype, and scale AI use cases responsibly. Help Define and Implement Standards: Partner with Applied Scientists to bring industry best practices around model development, data usage, MLOps, ethical AI, and compliance. AI Governance Stewardship: As a member of the IT organization, work closely with other IT teams and partner with Legal and Security to coordinate, implement, and continuously improve AI governance frameworks, standards, and controls to ensure responsible, secure, and compliant AI deployment. Enterprise Architecture Awareness: Partner with data, technology, and business architecture teams to integrate AI into enterprise platforms and ensure future-ready system design. AI & Data Literacy Advocacy: Drive enterprise AI and data literacy by supporting learning programs, hands-on enablement, and ongoing communication-demystifying AI and building broad-based organizational fluency. Transformation & Change Management: Champion transformation by leading change management, business process redesign, and role evolution to unlock sustained value from AI. Impact Measurement & Reporting: Establish KPIs and dashboards to track AI adoption, risk, and business outcomes. Provide regular, transparent reporting to executive leadership and escalate critical risks or dependencies as needed. Continuous Improvement: Foster a culture of experimentation, feedback, and rapid learning-updating the transformation strategy based on outcomes, sentiment, and new opportunities. MINIMUM QUALIFICATIONS: 8+ years in technology, program management, transformation, or business leadership roles AI & Data Literacy: Strong foundation in AI/ML concepts, data management, and the practical application of AI in the enterprise. Enterprise Business & Systems Architecture Awareness: Broad understanding of business processes and technology architectures, with an ability to bridge business and technical domains. Cross-Functional Leadership: Demonstrated ability to lead, influence, and align diverse teams and stakeholders, often without formal authority. Transformation Experience: Hands-on experience driving digital or AI-enabled transformation, including change management, business process optimization, and cultural change. Governance & Policy Development: Experience designing and operationalizing governance and compliance frameworks for emerging technologies. Communication & Executive Presence: Skilled in communicating complex topics to both technical and non-technical audiences, and in delivering concise, actionable updates to senior leadership. Ability to influence and build trust at all levels, including with board, ELT, and business/technical teams, even without direct reporting authority. Agility and Results Orientation: Comfort with ambiguity, proactive problem-solving, and a strong track record of delivering results. PREFERRED QUALIFICATIONS Advanced degree in Computer Science, Data Science, Business, or a related field Familiarity with cloud platforms, AI/ML frameworks, and data protection Experience in regulated or SaaS/enterprise software environments a plus Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $183,000 and $275,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. #J-18808-Ljbffr Relativity