Regions Bank

Develop, modify, and maintain applications ensuring smooth system operation and performance improvements. | Bachelor's degree in a related field and at least five years of relevant experience required. | Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly, and creates reports and other documentation outlining findings/solutions. This position sits within Regions' Technology department. Primary Responsibilities Oversees development and installation of new hardware and software Installs and configures systems and other software Tests installed software for malfunction detection Identifies and resolves business systems issues Designs and deploys new applications and enhancements to existing applications, software, and operation systems Measures effectiveness and efficiency of existing systems Develops and implements strategies to improve systems Monitors and tests system performance Maintains full ownership of a process typically Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices May act as a procedural expert May lead the work of junior level associates This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor's degree in Computer Science, Computer Engineering or a related field Five (5) years of experience Skills and Competencies Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective Ability to conduct system analysis to detect issues with performance Ability to develop and implement technology solutions to resolve technical challenges Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance Ability to manage multiple projects simultaneously Knowledge of software testing techniques, code optimization and software debugging Strong communication, analytical and problem solving skills Strong executional capabilities Thorough understanding of software structures, hardware, computing systems and how to integrate them This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are Birmingham, AL, Atlanta, GA or Charlotte, NC. Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $116,494.46 USD Median: $147,724.50 USD Incentive Pay Plans: This job may participate in an annual discretionary bonus plan. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/about-regions/welcome-portal/benefits Location Details Charlotte Uptown Location: Charlotte, North Carolina Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Represent business stakeholders to document needs and maintain a prioritized backlog for technical teams. | Bachelor's degree with seven years of relevant experience in process improvement or project delivery; SAFe certification preferred. | Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Agile Product Owner represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. Primary Responsibilities Partners with sponsors, stakeholders, and Information Technology to facilitate, define and document relevant business processes, gaining an understanding of the needs, measures, and risks and controls for the improvement area Works with management and other stakeholders to understand and validate business strategy and vision and customer needs Works independently on medium to large complexity efforts, or in support of a Senior or Lead on larger efforts Works with the business process owners to manage and track benefits, adoption and risks to operations Oversees project level plans related to schedule, scope and resources Reviews, and when appropriate, accepts and prioritizes feedback and new requirements from stakeholders Reviews and accepts or declines output of development to ensure specified acceptance criteria have been completed Provides just-in-time story elaboration to designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps Serves as the content authority on an Agile team by maintaining a prioritized backlog of stories and providing continual business guidance for the execution team This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor’s degree in Computer Science, Business or a related field and seven (7) years of relevant experience in process improvement, project delivery, business/requirements analysis or business operations/product line Preferences SAFe Practitioner (SP), SAFe Agilist, or SAFe Product Owner/Manager certification Skills and Competencies Ability to effectively prioritize and execute tasks under pressure Excellent analytical and problem-solving skills Excellent listening, interpersonal, written, and oral communication skills Experience in Process Engineering methodologies and Change Management practices Familiarity or working knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall) Proven ability to utilize data and analytics to formulate recommendations, solve business problems, and drive business improvements Strong customer service orientation Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must be currently authorized to work in the United States on a full-time basis. This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are Birmingham, AL, Atlanta, GA, Charlotte, NC. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $116,332.70 USD Median: $148,960.00 USD Incentive Pay Plans: This job may participate in an annual discretionary bonus plan. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/about-regions/welcome-portal/benefits Location Details Riverchase Operations Center Location: Hoover, Alabama Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Lead a team to manage cybersecurity controls and develop strategic programs for threat intelligence and cloud security posture. | Bachelor's degree with 12 years experience including 4 years managerial experience, CISSP or CISM preferred, financial services cyber threat experience. | Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Cyber Security Senior Manager is responsible for leading a diverse team of engineers and analysts charged with the daily operations of enforcing, monitoring, and managing cyber security controls to protect the assets of the bank, customers, and associates. This role monitors the domains of security controls including, but not limited to, malware defense, network security, Internet security, security analytics, threat intelligence and defense, cybercrime, data protection, vulnerability management, and customer authentication. This position develops and manages strategic relationships with senior leaders across the enterprise to incorporate cyber security tools and resources into business operations. Primary Responsibilities Utilizes extensive experience and subject matter expertise in the development of cyber security architecture/designs, controls, processes, standards, and strategies to ensure alignment with Information Security standards, emerging threats, and overall Information Security strategy Develops and implements incident response protocols for ongoing threats and attacks Communicates status of current threat environment, incidents, and projected threats to senior management and executives Manages the evaluation and testing of hardware, firmware, and software for possible impact on systems security Coordinates with other managers to integrate Information Security project components with other projects including application development, network, server, and mainframe Maintains knowledge of industry and market trends and collaborate with teams to incorporate necessary changes Serves as a point of contact for key stakeholders, ensuring mutual understanding of strategy, goals, and objectives Serves as a thought and execution leader within the company Manages complex Cyber Security projects and initiatives Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services This position is exempt from timekeeping requirements from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. This position is incentive eligible. Requirements Bachelor's degree in a related field and twelve (12) years of related experience Or High School Diploma or GED and sixteen (16) years of related experience Four (4) years of lead or supervisory/managerial experience Preferences Bachelor’s degree in related field Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other industry certification Good understanding of current internal and external cyber threats to the financial services sector Experience managing Information Technology and/or Information Security projects Experience with security operations and incident response/handling Experience leading advanced and complex projects and initiatives Skills and Competencies Ability to prioritize assignments while working on multiple projects Advanced ability to predict and plan for unknown threats Demonstrated ability to effectively engage project teams and leadership within a corporate setting Excellent technical aptitude skills Excellent writing and oral communication skills Strong ability to work well with others and place a premium on the group’s success Strong project management skills Understanding of and ability to interpret applicable rules, regulations, and industry guidance Additional Responsibilities and Preferred Qualifications: Lead enterprise Cyber Threat Intelligence and Threat Hunting programs to proactively identify emerging threats, adversary activity, and security gaps, while enabling intelligence-driven defense strategies. Own the Exposure Management strategy, including , Continuous Threat Exposure Management (CTEM), and risk-based prioritization of remediation activities. Oversee multiple teams responsible for identifying, assessing, prioritizing, and reducing cyber risk across infrastructure, applications, cloud platforms, and third-party environments. Lead the organization's Cloud Security program, including Cloud Security Posture Management (CSPM), SaaS Security Posture Management (SSPM), cloud governance, and continuous monitoring across multi-cloud environments. Partner with Security Operations, Incident Response, Infrastructure, Engineering, and Architecture teams to improve detection capabilities, strengthen security controls, and drive remediation efforts. Develop and execute strategic roadmaps, metrics, and executive reporting that provide visibility into cyber threats, organizational exposure, cloud security posture, and overall risk reduction progress. Build, mentor, and lead high-performing security teams while managing budgets, vendor relationships, and security technology investments. Influence enterprise security strategy and ensuring alignment with business objectives, regulatory requirements, and industry best practices. This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are Birmingham, AL, Atlanta, GA, Nashville, TN, or Charlotte, NC. Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $179,267.55 USD Median: $257,410.00 USD Incentive Pay Plans: This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/about-regions/welcome-portal/benefits Location Details Riverchase Operations Center Location: Hoover, Alabama Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company. About Regions At Regions, our culture focuses on five core values that are a commitment to how we will do business: Put people first Do what is right Focus on your customer Reach higher Enjoy life Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.

Lead complex sourcing initiatives, execute RFPs, negotiate contracts, and drive expense reduction efforts. | Bachelor's degree with 7+ years procurement experience or equivalent, with strong negotiation and leadership skills. | Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description At Regions, the Procurement Sourcing Category Strategist provides day-to-day management of larger, more complex sourcing initiatives within a cross functional team. This position will generally have responsibility for leading certain expense reduction efforts and associated vendor related engagements for certain business units or strategic categories to effectively support the delivery if business outcomes and demonstrate competencies to have responsibility for larger vendor engagements or more complex projects. Associates in this role interact daily with senior and executive level associates within business units to accomplish objectives. Primary Responsibilities • Utilizes strategic sourcing approach to determine and prepare request for proposals (RFP)/competitive bid requirements, solicits responses, analyzes responses, prepares recommendation and negotiates contracts to enhance efficiencies and reduce costs • Utilizes the ability to execute the bank’s competitive bidding process and leads strategic sourcing activities for assigned areas • Utilizes the ability to develop cross-functional teams and business objectives; identifies bidding suppliers, sets up the RFP in the bank’s P2P system, executes the RFP/competitive bid with suppliers, and works with business stakeholders to develop recommendations • Partners with key stakeholders and senior leaders in proactively identifying expense reduction opportunities as it relates to suppliers • Analyzes market industry conditions and develops plans to procure goods not related to information technology vendors • Communicates corporate procurement standards to vendors and business partners • Completes and executes RFPs and/or contracts that meet the company’s business and legal requirements • Offers advice and guidance to junior consultants, assisting in the development of necessary skills and the promotion of continuous improvement initiatives • May serve as team lead or supervise entry level procurement consultants • May partner with Procurement Strategic Sourcing Technology Consultant on projects This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. This position is incentive eligible. Requirements • Bachelor’s degree in Business, Supply Chain/Engineering, Procurement, or related field and seven (7) years of experience in procurement or related field • Or High School Diploma or GED and eleven (11) years of experience in procurement or related field Preferences • Professional certification in Supply Chain, Procurement, or related field • Master of Business Administration (MBA) or related degree Skills And Competencies • Ability to lead associates to desired outcomes through influence and buy-in • Ability to learn additional systems as needed • Ability to research, analyze data, and derive facts • Ability to work in a team environment when applicable • Ability to work under pressure and meet deadlines • Demonstrated ability to execute RFPs and/or competitive bids • Demonstrated ability to negotiate with suppliers and internal customers to maximize value, ensure standardization, successfully resolve disputes, and drive optimal outcomes • Demonstrated negotiation skills • Developed relationship-building skills • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) • Strong verbal, written communication, and organizational skills • Strong work ethic and self-motivation Preferred Procurement experience in the following spaces: Corporate / Consumer Banking, Wealth Management, Treasury Management, Enterprise Payments, Wealth Management. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Minimum Job Range Target: $104,869.60 USD Median $143,010.00 USD Incentive Pay Plans This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. • Paid Vacation/Sick Time • 401K with Company Match • Medical, Dental and Vision Benefits • Disability Benefits • Health Savings Account • Flexible Spending Account • Life Insurance • Parental Leave • Employee Assistance Program • Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/about-regions/welcome-portal/benefits Location Details Regions Center Location: Birmingham, Alabama Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Develop, modify, and maintain applications ensuring performance and compliance. | Bachelor's degree and 5+ years in C#/.NET and API development with database and CI/CD experience. | Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly, and creates reports and other documentation outlining findings/solutions. This position sits within Regions' Technology department. Primary Responsibilities Oversees development and installation of new hardware and software Installs and configures systems and other software Tests installed software for malfunction detection Identifies and resolves business systems issues Designs and deploys new applications and enhancements to existing applications, software, and operation systems Measures effectiveness and efficiency of existing systems Develops and implements strategies to improve systems Monitors and tests system performance Maintains full ownership of a process typically Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices May act as a procedural expert May lead the work of junior level associates This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor's degree in Computer Science, Computer Engineering or a related field Five (5) years of experience Skills and Competencies Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective Ability to conduct system analysis to detect issues with performance Ability to develop and implement technology solutions to resolve technical challenges Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance Ability to manage multiple projects simultaneously Knowledge of software testing techniques, code optimization and software debugging Strong communication, analytical and problem solving skills Strong executional capabilities Thorough understanding of software structures, hardware, computing systems and how to integrate them Additional job detail preferences for this specific opportunity • 6-10 years of SW development experience • 5+ years of hands-on experience with C# and .NET (Core and Framework) • 5+ years of experience designing and building backend APIs and microservices • 5+ years of experience working with SQL and NoSQL databases (Snowflake, Cloudera) • 2+ years of experience developing front-end applications, dashboards, or user experiences using low-code/no-code platforms • Strong experience with CI/CD tools such as GitHub Actions, Azure DevOps, or Jenkins Regions will not sponsor applicants for work visas for this position. Applicants for this position must be currently authorized to work in the United States on a full-time basis. This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to Birmingham, AL, Atlanta, GA or Charlotte, NC. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $110,947.10 USD Median: $140,690.00 USD Incentive Pay Plans: This job may participate in an annual discretionary bonus plan. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/about-regions/welcome-portal/benefits Location Details Riverchase Operations Center Location: Hoover, Alabama Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company. About Regions At Regions, our culture focuses on five core values that are a commitment to how we will do business: Put people first Do what is right Focus on your customer Reach higher Enjoy life Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.

Provide IT help desk support by resolving user issues, answering calls and emails, and escalating complex problems while meeting SLAs. | High school diploma or GED, technical training and experience in computer troubleshooting, with preference for certifications and remote support experience. | Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems products and services to assist internal users. Primary Responsibilities • Identifies, investigates, researches, and resolves user questions, user issues, and IT system issues • Answers incoming calls, chats and emails and inputs information into ticket tracking software • Resolves tickets in a timely manner to meet SLAs and ensure customer satisfaction • Escalates more complex problems to senior techs or other support teams​ This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act. Requirements • High School Diploma or GED • Technical training and prior experience in computer troubleshooting and problem resolution Preferences • Relevant college course work and certifications • Remote computer support experience Skills and Competencies • Ability to multi-task • Ability to work under limited supervision • Basic understanding of telecommunications, network and desktop functions • Excellent verbal and written communication skills • Good organizational skills • Intermediate analytical skills • Provides timely problem resolution • Proficient in current Windows operating system and web browsers • Strong customer service background This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to Atlanta, GA . Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $46,750.00 USD Median: $57,270.00 USD Incentive Pay Plans: This job is not incentive eligible. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. • Paid Vacation/Sick Time • 401K with Company Match • Medical, Dental and Vision Benefits • Disability Benefits • Health Savings Account • Flexible Spending Account • Life Insurance • Parental Leave • Employee Assistance Program • Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/welcometour/benefits.rf Location Details Atlanta Midtown Location: Atlanta, Georgia Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.