9 open positions available
Manage and deliver technical projects across mortgage operations functions, coordinating cross-functional teams to improve efficiency and client experience. | 5+ years project management experience, preferably in mortgage operations, proficiency with Asana or similar tools, strong communication and organizational skills, and ability to lead technical project delivery. | We are seeking a deadline-focused, inquisitive Mortgage Operations Senior Technical Project Manager to coordinate and deliver technical projects across all mortgage operations functions-including processing, underwriting, closing, funding, and servicing. This role sits at the intersection of business and technology, ensuring our tools, systems, and workflows are designed and executed with precision, scalability, and client impact in mind. You'll be a key point of contact for cross-functional teams who rely on you to bring clarity, flow, and accountability to complex initiatives. This is a highly visible role, offering exposure to senior leadership and the opportunity to shape the technology that powers our mortgage operations. Success in this role requires an ownership mindset, a client-first approach, and the urgency to deliver on time-without compromising compliance or integrity. This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. What You'll Do • Partner with mortgage operations leaders (processing, underwriting, servicing, and more) to design and deliver technical solutions that improve efficiency, accuracy, and client experience. • Use Asana to organize, track, and report on technical projects, creating project flow, timelines, and dashboards that keep work moving with speed and transparency. • Build out end-to-end processes for technology implementation, including requirements gathering, testing, deployment, and adoption-always ensuring borrower and teammate impact is considered first. • Facilitate cross-functional meetings between technical and non-technical teams, driving alignment, managing dependencies, and tracking milestones with urgency and accountability. • Translate business needs into clear requirements, recommending creative process alternatives when needed and making sure outcomes reflect doing the right thing for clients and teammates. • Manage testing cycles for new technology releases and integrations, ensuring successful deployment with minimal disruption and maximum benefit. • Anticipate bottlenecks, escalate issues early, and negotiate trade-offs to protect deadlines while maintaining quality. • Prioritize incoming feature requests, balancing long-term strategic goals with urgent business needs to keep projects focused on impact. • Put systems in place to help teams self-organize-using dashboards, workflows, and reporting tools to create clarity and empower ownership. • Deliver continuous improvement by documenting lessons learned, questioning outdated processes, and leaving every project better than you found it. What We're Looking For • 5+ years of project management experience, preferably in mortgage operations. • Strong track record of managing multiple projects with competing timelines while delivering results quickly and accurately. • Hands-on experience with Asana (or similar PM tools like JIRA, Monday.com, Trello), using it to drive collaboration, accountability, and visibility. • Excellent communication skills (verbal, written, and presentation) with the ability to bridge the gap between technical and business stakeholders. • Highly organized and detail-oriented, with the ability to simplify complexity into clear project flows and deadlines. • Inquisitive, problem-solving mindset-able to ask the right questions, challenge assumptions, and propose better solutions. • Strong relationship builder with proven ability to influence across teams and levels. • Comfortable leading testing, launch, and adoption of new tech tools across multiple mortgage functions. • Passion for continuous improvement, ethical decision-making, and creating lasting positive impact for clients, teammates, and the business. Compensation • Compensation Range: $75-115k annually Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience. Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #SM
Coordinate and deliver technical projects across mortgage operations functions, ensuring timely and quality outcomes. | 5+ years of project management experience, familiarity with PM tools like Asana or similar, excellent communication skills, and ability to bridge technical and business teams. | We are seeking a deadline-focused, inquisitive Mortgage Operations Senior Technical Project Manager to coordinate and deliver technical projects across all mortgage operations functions—including processing, underwriting, closing, funding, and servicing. This role sits at the intersection of business and technology, ensuring our tools, systems, and workflows are designed and executed with precision, scalability, and client impact in mind. You’ll be a key point of contact for cross-functional teams who rely on you to bring clarity, flow, and accountability to complex initiatives. This is a highly visible role, offering exposure to senior leadership and the opportunity to shape the technology that powers our mortgage operations. Success in this role requires an ownership mindset, a client-first approach, and the urgency to deliver on time—without compromising compliance or integrity. This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. What You'll Do Partner with mortgage operations leaders (processing, underwriting, servicing, and more) to design and deliver technical solutions that improve efficiency, accuracy, and client experience. Use Asana to organize, track, and report on technical projects, creating project flow, timelines, and dashboards that keep work moving with speed and transparency. Build out end-to-end processes for technology implementation, including requirements gathering, testing, deployment, and adoption—always ensuring borrower and teammate impact is considered first. Facilitate cross-functional meetings between technical and non-technical teams, driving alignment, managing dependencies, and tracking milestones with urgency and accountability. Translate business needs into clear requirements, recommending creative process alternatives when needed and making sure outcomes reflect doing the right thing for clients and teammates. Manage testing cycles for new technology releases and integrations, ensuring successful deployment with minimal disruption and maximum benefit. Anticipate bottlenecks, escalate issues early, and negotiate trade-offs to protect deadlines while maintaining quality. Prioritize incoming feature requests, balancing long-term strategic goals with urgent business needs to keep projects focused on impact. Put systems in place to help teams self-organize—using dashboards, workflows, and reporting tools to create clarity and empower ownership. Deliver continuous improvement by documenting lessons learned, questioning outdated processes, and leaving every project better than you found it. What We're Looking For 5+ years of project management experience, preferably in mortgage operations. Strong track record of managing multiple projects with competing timelines while delivering results quickly and accurately. Hands-on experience with Asana (or similar PM tools like JIRA, Monday.com, Trello), using it to drive collaboration, accountability, and visibility. Excellent communication skills (verbal, written, and presentation) with the ability to bridge the gap between technical and business stakeholders. Highly organized and detail-oriented, with the ability to simplify complexity into clear project flows and deadlines. Inquisitive, problem-solving mindset—able to ask the right questions, challenge assumptions, and propose better solutions. Strong relationship builder with proven ability to influence across teams and levels. Comfortable leading testing, launch, and adoption of new tech tools across multiple mortgage functions. Passion for continuous improvement, ethical decision-making, and creating lasting positive impact for clients, teammates, and the business. Compensation Compensation Range: $75-115k annually Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience. Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #SM Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
Coordinate and deliver technical projects across mortgage operations functions, ensuring efficiency, accuracy, and client impact. | At least 5 years of project management experience, familiarity with PM tools like Asana, strong communication skills, and ability to lead testing and adoption of new technology. | We are seeking a deadline-focused, inquisitive Mortgage Operations Senior Technical Project Manager to coordinate and deliver technical projects across all mortgage operations functions—including processing, underwriting, closing, funding, and servicing. This role sits at the intersection of business and technology, ensuring our tools, systems, and workflows are designed and executed with precision, scalability, and client impact in mind. You'll be a key point of contact for cross-functional teams who rely on you to bring clarity, flow, and accountability to complex initiatives. This is a highly visible role, offering exposure to senior leadership and the opportunity to shape the technology that powers our mortgage operations. Success in this role requires an ownership mindset, a client-first approach, and the urgency to deliver on time—without compromising compliance or integrity. This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. What You'll Do • Partner with mortgage operations leaders (processing, underwriting, servicing, and more) to design and deliver technical solutions that improve efficiency, accuracy, and client experience. • Use Asana to organize, track, and report on technical projects, creating project flow, timelines, and dashboards that keep work moving with speed and transparency. • Build out end-to-end processes for technology implementation, including requirements gathering, testing, deployment, and adoption—always ensuring borrower and teammate impact is considered first. • Facilitate cross-functional meetings between technical and non-technical teams, driving alignment, managing dependencies, and tracking milestones with urgency and accountability. • Translate business needs into clear requirements, recommending creative process alternatives when needed and making sure outcomes reflect doing the right thing for clients and teammates. • Manage testing cycles for new technology releases and integrations, ensuring successful deployment with minimal disruption and maximum benefit. • Anticipate bottlenecks, escalate issues early, and negotiate trade-offs to protect deadlines while maintaining quality. • Prioritize incoming feature requests, balancing long-term strategic goals with urgent business needs to keep projects focused on impact. • Put systems in place to help teams self-organize—using dashboards, workflows, and reporting tools to create clarity and empower ownership. • Deliver continuous improvement by documenting lessons learned, questioning outdated processes, and leaving every project better than you found it. What We're Looking For • 5+ years of project management experience, preferably in mortgage operations. • Strong track record of managing multiple projects with competing timelines while delivering results quickly and accurately. • Hands-on experience with Asana (or similar PM tools like JIRA, Monday.com, Trello), using it to drive collaboration, accountability, and visibility. • Excellent communication skills (verbal, written, and presentation) with the ability to bridge the gap between technical and business stakeholders. • Highly organized and detail-oriented, with the ability to simplify complexity into clear project flows and deadlines. • Inquisitive, problem-solving mindset—able to ask the right questions, challenge assumptions, and propose better solutions. • Strong relationship builder with proven ability to influence across teams and levels. • Comfortable leading testing, launch, and adoption of new tech tools across multiple mortgage functions. • Passion for continuous improvement, ethical decision-making, and creating lasting positive impact for clients, teammates, and the business. Compensation • Compensation Range: $75-115k annually Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience. Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #SM Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
Lead and scale customer success and partner management teams, manage strategic relationships with major financial institutions, and drive customer retention, expansion, and satisfaction. | Minimum 10 years customer success or client services leadership experience with financial institutions, proven ability to manage C-suite relationships, strong strategic and analytical skills, and a bachelor's degree. | In this role you will serve as the executive leader for Customer Success at Bankrate, reporting directly to the Chief Commercial Officer (CCO). You will manage a portfolio of 300+ major financial institutions—including 8 of the 10 largest banks—along with key advertising and enterprise-level distribution partners, engaging directly with senior executives such as CMOs, CEOs, Heads of Performance Marketing, and other C-suite leaders. You will oversee the entire customer portfolio, including over 300 major financial institutions, including 8 of the 10 largest banks, advertising partners (financial institutions) and major enterprise-level distribution partners/strategic relationships. You'll also champion the expansion of relationships—proactively identifying opportunities for mutual growth, deepening engagement, and increasing value for both Bankrate and its partners. Additionally, you'll drive world-class customer satisfaction, retention, and long-term success by fostering an environment where partner and company goals are aligned. The VP of Customer Success will lead and scale high-performing customer success, partner management, and relationship development teams, with a focus on delivering balanced, sustainable growth for all parties. You will stand up and consolidate CRM systems, establish systematic data reporting and KPI frameworks, and instill a data-driven, high-performance culture across customer success and partner management functions. It will also be important for this VP to mentor and develop high-potential individuals, cultivating future leaders and scaling the organization into an enterprise-grade, top-performing team. • This role is open to remote or hybrid candidates (East coast preference), with hybrid being central to our New York, NY or Charlotte area offices. Must be able to work Eastern Standard Time hours. What You'll Do: • Customer Success Leadership • Develop and execute the strategy for customer success, with a focus on retention, expansion, and advocacy among key partners. • Set the vision and strategy for the full customer lifecycle, from onboarding through renewal and expansion. • Serve as the senior point of escalation and advocate for all partners and enterprise customers. • Team Management & Development • Lead, coach, and scale cross-functional customer success teams—including account management, partner onboarding, support, and relationship development. • Foster a high-performance culture grounded in customer-centricity, accountability, and operational excellence. • Mentor and develop future leaders within the customer success organization. • Partner & Relationship Management • Oversee strategic relationships with financial institutions, enterprise distributors, and partners. • Design and implement scalable processes for onboarding, supporting, and growing customer and partner relationships. • Act as a trusted advisor to C-level stakeholders within partner organizations. • Proactively identify and pursue opportunities to expand existing relationships in ways that drive shared success. • Cross-Functional Collaboration • Work closely with sales, product, data, and marketing teams to ensure seamless delivery of solutions and fulfillment of partner needs. • Serve as the voice of the customer internally, advocating for features and enhancements that drive mutual success. • Metrics & Process Optimization • Establish and monitor success metrics (NPS, retention, growth, satisfaction) to ensure Bankrate delivers measurable value to partners. • Continuously improve customer success processes and systems to support scale and efficiency What We're Looking For: • Experience • Minimum of 10 years in customer success, account management, or client services leadership, preferably with oversight of financial institutions and/or enterprise partnerships. • Demonstrated success in building and scaling customer-facing teams, with a track record of improving customer satisfaction and retention. • Experience managing multiple functional areas (onboarding, account management, partner support) across complex partner ecosystems. • Strong background in financial services, ad tech, SaaS CS preferred. • Preferred: experience working with or within the Home Lending / Retail Deposits industry. • Proven experience building strategic relationships with enterprise-level partners and C-suite executives. • Bachelor's degree required; advanced degree (MBA or equivalent) preferred. • Skills • * Exceptional relationship management, communication, and negotiation abilities—adept at influencing internal and external stakeholders. • Strategic and analytical thinker with a data-driven approach to measuring and driving customer success outcomes. • Proven leadership in fast-paced, dynamic environments, with the ability to inspire, coach, and develop high-performing teams. • High degree of customer empathy and commitment to partner advocacy. • Strong project management and process optimization skills. • Ethical, collaborative, adaptable, and results-oriented. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #LI-DH1 #BR #REMOTE #HYBRID Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
Design and scale AI-powered agentic workflows and automation solutions across departments ensuring compliance and efficiency. | 7-10+ years experience with AI-powered automation, strong Python and AI/ML framework skills, workflow orchestration, and collaboration with compliance and business teams. | We are seeking a Staff Agentic Workflow Engineer who will design and scale AI-powered workflows that streamline Bankrate’s processes, reduce manual effort, and enhance how Bankrate will work in the future. This role combines deep technical expertise with cross-functional collaboration, building secure, compliant, and innovative automation solutions that accelerate decision-making, improve customer experiences, and unlock new growth opportunities. What You’ll Do: • AI Workflow Development • Architect, design, and implement agentic workflows using state-of-the-art AI and automation frameworks. • Build integrations with Bankrate’s internal systems, data pipelines, and external APIs. • Optimize for speed, accuracy, compliance, and cost-efficiency. • Automation at Scale • Partner with Compliance, Marketing, and Operations to identify repetitive workflows ripe for automation or enhancement. • Create frameworks to prioritize, test, and deploy automation solutions systematically. • Measure ROI, adoption, and efficiency gains across departments. • Innovation & Leadership • Stay ahead of emerging AI technologies, agent frameworks, and workflow orchestration tools. • Provide technical mentorship to engineers and analysts working on automation initiatives. • Champion automation-first thinking across the business. • Cross-Functional Collaboration • Collaborate with Product and Analytics to build feedback loops that continuously improve workflows. • Work closely with Legal/Compliance to ensure automations meet regulatory requirements. • Partner with Growth and Content teams to test agent-driven enhancements in marketing and publishing workflows. What We’re Looking For: • 7–10+ years in software engineering, data engineering, or AI/ML engineering roles. • Hands-on experience building agentic workflows, AI-powered automation, or orchestration systems. • Proven success rapidly implementing automation or system enhancements at scale. • Strong proficiency in Python and modern AI/ML frameworks (LangChain, DSPy, LlamaIndex, etc.). • Familiarity with workflow orchestration tools and LLM deployment platforms. • Knowledge of compliance-sensitive environments and secure automation design. • Ability to set technical direction for AI/automation initiatives. • Collaborative mindset with strong stakeholder communication including comfortability influencing executives and non-technical partners. • Passionate about the AI industry, always on top of the latest technology and trends Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #LI-AF1 Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
Lead finance and operations teams to manage financial reporting, forecasting, and develop new performance frameworks while partnering cross-functionally to drive business growth and operational improvements. | 7+ years in finance, strategy, or operations with strong financial planning, KPI development, cross-functional partnership skills, team leadership, and experience in digital or advertising environments. | The Senior Director, Strategy and Operations will have purview over our finance/operations team, focused on consolidating operational performance, financial pacing and forecasting, and developing new framework for analysis as we build into our new advertising & product experiences. This leader will work in partnership with our advertising, product, and integrated partnerships teams to develop new frameworks for performance measurement of the holistic MyMove business as our advertising & product experiences evolve. This role will be based in our South Charlotte headquarters four days per week and work fully remotely on Fridays. What You'll Do: • Own MyMove financials, including monthly reporting, forecasting, and long-range planning. • Lead operating meeting cadences and ensure leadership has clear visibility into performance, risks, and opportunities. • Gain a deep understanding of the MyMove business model across advertising, product, integrated partners, and USPS. • Translate this knowledge into actionable insights, partnership opportunities, and operational improvements. • Act as a thought partner to cross-functional leaders, bringing a financial and commercial lens to new initiatives and go-to-market strategy. • Help shape new partnership opportunities and refine our GTM approach for long-term growth. • Develop new frameworks for measuring performance, evolving from siloed reporting to a holistic, full-funnel view of user engagement, operational health, and financial outcomes. • Define KPIs and dashboards that create clarity for leadership and drive accountability across teams. • Lead, mentor, and grow a high-performing finance/operations team. • Foster a culture of clarity, innovation, and inclusivity, while holding the team accountable to ambitious goals. What We're Looking For: • 7+ years of experience in finance, strategy, business operations, or consulting, ideally in digital product, advertising, or marketplace environments. • Strong track record in financial planning, reporting, and forecasting, with comfort operating at both strategic and detailed levels. • Experience developing frameworks and KPIs that connect user engagement, operational health, and financial performance. • Demonstrated success as a cross-functional partner - influencing product, marketing, and partnership teams with data-driven insights. • Proven ability to lead and develop teams, with a motivational, servant-leadership style. • Exceptional communication skills, with the ability to influence executives and simplify complex concepts. • Comfortable in dynamic, fast-changing environments; bias for action with the ability to learn quickly and adapt. Preferred Experience • Background in digital advertising, marketplace, or subscription businesses. • Exposure to partnership management (integrated or government-related partnerships a plus). Compensation: • Cash Compensation Range: $175,000 - $250,000 per year • Note actual salary is based on geographic location, qualifications, and experience Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. [Insert Brand and Recruiter Hashtags]
Design and build data pipelines and infrastructure for a multi-tenant data warehouse to support analytics and reporting. | 2+ years of production data engineering with Spark/SparkSQL, Python, SQL, cloud experience (AWS preferred), CI/CD, orchestration tools, and data warehousing knowledge. | This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp. This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. As a Data Engineer at Red Ventures, you’ll build data products and create the foundation that powers our machine learning and business analytics efforts. You’ll work hand-in-hand with a variety of stakeholders from functional groups across the organization to create end-to-end solutions. Red Ventures is a high-autonomy, high-ownership environment; you’ll own your work from idea to production solution. Our data engineering tech stack is primarily AWS and Spark/SparkSQL/Python via Databricks, though we welcome strong applicants from a wide variety of technical backgrounds. We believe that diverse, inclusive teams are better teams. Think of the bullets below as guidelines: if you only partially meet the qualifications on this posting, we encourage you to apply anyway! What You’ll Do Iterate - Red tape doesn’t get in our way. We believe that "Speed Trumps Perfection" so we test and deploy daily. Autonomy – Aspiring entrepreneurs succeed here because you will have full-ownership over your work from beginning to end. Innovate – With the belief that “Everything is Written in Pencil”, we encourage our teams to test new frameworks, learn new languages and challenge the “status quo” to make us better. Design and build data pipelines from various sources to data warehouse using batch or incremental loading strategies utilizing cutting edge cloud technologies. Conceptualizing and generating infrastructure that allows data to be accessed and analyzed effectively. Our Data Engineers within the Home vertical play a pivotal role in constructing the data processing pipelines that drive our proprietary brands and our key partnerships. As a member of this team, you will contribute to the development of a Homogenized Multi-Tenant Data Warehouse. Your primary responsibility will involve hands-on tasks to transform existing data from diverse enterprise systems into a unified data platform housing robust datasets ready for analytics and reporting. This entails mastering upstream processes, pipelines, and source systems. Moreover, you will collaborate with various functional units to ensure the successful deployment, operation, and maintenance of solutions. What We’re Looking For 2+ years of experience performing production data engineering/ETL work 2+ years of experience with one of the major cloud providers (we use AWS but we welcome candidates with experience in Azure or GCP) 2+ years of experience working on Spark/SparkSQL using Scala/Python to build and maintain complex ETL pipelines 2+ years of experience working with SQL Experience with GitHub and CI/CD processes Experience working on Orchestration (Databricks Workflows / Airflow) Experience with one of the major data warehousing solutions (we use Databricks but we welcome candidates with experience in BigQuery, Snowflake, Oracle or Redshift) Conceptual understanding of data warehousing and dimensional modeling Experience providing operational support for the production data pipelines and data triaging Familiarity with SaaS like Fivetran and Hightouch is a plus Compensation USA Compensation Range: $80,000 - 120,000 *Note actual compensation is based on geographic location, qualifications, and experience. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Who We Are: Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology – including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey – from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #LI-AF1 Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
Manage and produce social media content and video for Brian Kelly's digital presence, collaborating cross-functionally and executing content strategies. | 4-5 years media or communications experience, proficiency with video editing tools, social analytics knowledge, strong storytelling and communication skills, and ability to manage fast-paced schedules. | Overview: The Points Guy is a trusted resource for all things travel, credit cards, rewards and loyalty programs. As a key extension of our brand, Brian Kelly's public presence plays a vital role in how we connect with audiences across media, social, and partnerships. We're seeking a creative, media-savvy, and execution-driven individual to help shape, manage, and amplify Brian's voice and visibility across platforms. The Social Media & Talent Producer will work cross-functionally with Communications, Partnerships, Social, and Editorial teams on all aspects of Brian Kelly's digital presence-including social content, partnership visibility, media appearances, and editorial initiatives. This role requires social platform expertise, video and content creation skills, and the ability to develop and execute strategy in fast-paced, media-driven environments. The Social Media & Talent Producer will proactively identify trending topics and relevant storylines, script and produce compelling video content, and manage Brian's shoot schedule to ensure efficient, high-quality production aligned with brand priorities. Occasional domestic and international travel will be required. This position reports to the Senior Vice President of Communications and is based in our New York City office on a hybrid schedule. What You'll Do: • Collaborate with Communications, Partnerships, Social, and Editorial teams on trending news, partnership launches, and social content strategy • Own and manage Brian Kelly's social content calendar, including researching and pitching timely and newsworthy topics • Script, film, produce, and edit social-first video content across platforms (e.g., Instagram Reels, TikTok) • Act as on-set producer and videographer for Brian's content shoots • Maintain a consistent tone, voice, and visual identity across all content • Track performance metrics, compile insights, and iterate content strategy accordingly What We're Looking For: • 4-5 years of experience in media, talent management, agency or communications experience required • Proficiency with social video editing tools (e.g., CapCut, Adobe Premiere Rush, Final Cut Pro, or similar) • Familiarity with social analytics tools and platform-native insights (e.g., Instagram Insights, TikTok Analytics) • Ability to multitask, prioritize, and adapt quickly to news cycles or shifting schedules • Confident on-set presence and ability to direct on-camera talent • Excellent written communication skills for scripts, captions, and briefing materials • Strong storytelling ability, with an eye for narrative and audience engagement • Mission-driven with a passion for travel, credit cards and points and miles is a plus Compensation: • New York City Compensation Range: $68,700 - $112,500* • Note actual compensation is based on geographic location, qualifications, and experience. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program Who We Are: Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology - including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey - from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #li-hybrid #tpg
The Social Media Assistant will manage and execute strategies for various social media platforms, focusing on content creation and community engagement. They will collaborate with internal teams to develop content strategies and analyze performance metrics to enhance future campaigns. | Candidates should have 1-2 years of experience in social media roles with strong skills in content creation and platform management. A solid understanding of social media trends, excellent communication skills, and the ability to analyze data are essential. | Ready to take your social media skills to new heights? The Points Guy is on the hunt for a Social Media Assistant who can help us soar on Instagram Stories, Facebook, X (formerly Twitter), and Threads. You'll also get the chance to dive into partnerships content and explore revenue-impacting opportunities. If you're ready to help us navigate the digital skies, read on! What You’ll do: Platform Management Craft and execute strategies for Instagram Stories, Facebook, X, and Threads that align with our brand's unique identity and keep our audience engaged. Create and schedule eye-catching content tailored to each platform, focusing on visual storytelling and meaningful community engagement. Stay ahead of the curve with the latest trends, features and best practices to keep our organic reach and engagement flying high. Keep the conversation going by actively engaging with our community across all platforms. Content Development & Collaboration Work closely with the Creative, Editorial, and Partnerships teams to build seamless content strategies that support both brand and partner objectives. Exploring opportunities for revenue-impacting projects that align with our brand vibe and captivate our audience. Use analytics tools to track performance metrics, uncover insights and generate reports to fine-tune our strategies and elevate future campaigns. Help prepare and deliver engaging presentations and reports for internal stakeholders on content strategies and platform performance. What We’re looking for: 1-2 years of experience in a social media role, focusing on content creation and platform management for Instagram Stories, Facebook, X, and Threads. Strong understanding of each platform's unique features and engagement strategies. Excellent written and visual communication skills, with a keen eye for detail and design. Ability to analyze data and transform insights into actionable strategies. Strong collaboration skills and the ability to work effectively within cross-functional teams. Creative thinking and problem-solving skills for developing innovative content ideas. Enthusiasm for learning and growing. Travel is a key part of this role. You must have a valid passport and be able to travel internationally. Are you ready to join us on this adventure and make your mark across multiple platforms? Tap into your creativity and passion for social media, and get ready to explore new opportunities for growth and engagement! Compensation USA Compensation Range: $55,000-$60,000* New York City Compensation Range: $55,000-$80,000* *Note actual salary is based on geographic location, qualifications, and experience. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Who We Are Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology – including Bankrate, Lonely Planet, CNET, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey – from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
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