RP

Red Pulley, Inc.

3 open positions available

1 location
1 employment type
Actively hiring
Full-time

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Red Pulley, Inc.

Intranet End User Support Analyst (Remote/Hybrid)

Red Pulley, Inc.AnywhereFull-time
View Job
Compensation$40K - 70K a year

Provide end-user support for Navy systems, manage user accounts and permissions, and troubleshoot hardware/software issues in a secure environment. | Support Microsoft 365 and Azure services, manage user accounts, configure secure remote access, and support hardware in a Navy enterprise setting. | Description At Red Pulley Technology Solutions, we don’t just support IT systems—we enable mission execution. We are seeking mission-driven professionals to join Team Red Pulley in supporting Commander, Naval Surface Force Atlantic (SURFLANT). Are you ready to be on the front lines of Navy mission support? We’re seeking Navy Marine Corps Intranet (NMCI) / Flank Speed End User Support Technicians to ensure Sailors and civilian staff have uninterrupted access to the systems, applications, and tools they rely on every day. Your work will directly enable command-and-control, decision-making, and day-to-day operational effectiveness. Location: Remote, Commander, Naval Surface Force Atlantic (COMNAVSURFLANT) (CNSL), Naval Base, Norfolk, VA, Work Environment: On-site with periodic travel Status: Actively Interviewing Requirements Minimum/General Experience: 5 years of experience working with Intranet/Microsoft 365/ Azure/networks (preferably Navy experience) Minimum Education: High School diploma Qualifications: Demonstrated experience supporting Microsoft 365 and Azure-based Flank Speed services, including Outlook, Teams, OneDrive, SharePoint Online, and identity-based access management. Hands-on experience with account provisioning, Move/Add/Change (MAC) requests, and seat management using Government-approved processes. Working knowledge of Active Directory / Azure Active Directory, user access controls, and role-based permissions. Experience supporting Windows operating systems, Microsoft Office products, and collaboration tools in a secured enterprise environment. Strong knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series requirements as they relate to information assurance, user access, and system security. Experience configuring laptops and peripherals for secure remote access, including VPN, authentication, and Flank Speed connectivity for traveling and teleworking staff. Ability to provide hands-on deskside support, troubleshoot hardware and software issues, and resolve problems without unnecessary escalation. Strong customer service skills with the ability to support senior leadership and headquarters staff in a high-tempo operational environment. Excellent verbal and written communication skills and the ability to document actions and maintain accurate records. Ability to work independently and as part of a cross-functional IT support team. Security Requirements U.S. Citizenship required Active Secret Security Clearance (preferred) Ability to maintain DoD clearance eligibility Travel Requirements Position is primarily based at Naval Station Norfolk Might require periodic travel within a 50-mile radius Key Responsibilities Provide day-to-day NMCI and Flank Speed end-user support for CNSL headquarters and ashore subordinate commands. Support Microsoft 365 and Azure-based Flank Speed services, including Outlook, Teams, OneDrive, SharePoint Online, and identity-based access workflows. Assist the CNSL IT Manager with NMCI and Flank Speed seat management, including user accounts, permissions, and access provisioning. Manage, track, and maintain NMCI and Flank Speed seat and peripheral CLIN orders for headquarters and subordinate commands. Develop and maintain project plans, schedules, and milestones, and participate in program reviews and status assessments. Prepare NMCI/Flank Speed program maintenance and utilization reports to support CIO budget planning and annual service reviews. Respond rapidly to technical issues affecting CNSL staff, ensuring continuity of readiness and command operations. Provide hands-on troubleshooting for end-user issues that do not require escalation to the NMCI Help Desk. Configure laptops and mobile devices for secure remote access, including Flank Speed authentication and Microsoft 365 connectivity, to support staff travel and telework. Maintain an accurate inventory of NMCI, Flank Speed, and Government-furnished IT assets. Provide end-user support for NMCI and Flank Speed hardware and software, including Microsoft Windows, Microsoft 365 applications, and collaboration tools. Assist with setup, troubleshooting, and support of printers, peripherals, and associated network devices. Benefits: At Red Pulley Technology Solutions, we invest in our people so they can deliver exceptional results in support of critical U.S. Navy missions. Our comprehensive benefits package includes: Competitive compensation aligned with experience and market conditions 401(k) retirement plan with company matching to support long-term financial security Comprehensive health coverage, including medical, dental, and vision insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) options Life insurance coverage for added peace of mind Generous paid time off (PTO) to support work-life balance Parental leave for growing families Professional development assistance, including training and certification support Tuition reimbursement to encourage continued education and career advancement Our benefits reflect Red Pulley’s commitment to workforce stability, professional growth, and creating an environment where mission-focused professionals can thrive. Affirmative Action/EEO statement Red Pulley is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Microsoft 365
Azure Active Directory
Windows Support
Direct Apply
Posted 5 days ago
RP

Business Analyst (Hybrid / Telework Eligible)

Red Pulley, Inc.AnywhereFull-time
View Job
Compensation$120K - 150K a year

Support small business program execution and performance monitoring through data analysis, reporting, and stakeholder coordination. | Minimum 5 years supporting federal programs, experience with data visualization tools like Power BI or Tableau, and strong communication skills. | Description: At Red Pulley Technology Solutions, we don’t just analyze data—we enable informed decision-making that strengthens mission execution across the Defense Health Agency. We are seeking a Business Analyst to support the Defense Health Agency (DHA) Small Business Office (SBO). In this role, you will transform data into actionable insights that help DHA leadership evaluate performance, monitor small business participation, and meet statutory reporting requirements. Your work will directly support federal acquisition objectives, small business goals, and leadership decision-making across the Military Health System. Location: Location: Falls Church, VA (Hybrid / Telework Eligible) Work Environment: Hybrid / Government facility support as directed Status: Actively Interviewing No of positions: 2 Requirements: Minimum/General Experience: 5 years of experience supporting federal programs in a business analysis, data analysis, or program support role Minimum Education: Bachelor’s degree in Business, Analytics, Information Systems, Public Administration, or a related field; Relevant experience may be considered in lieu of degree requirements Qualifications: • Demonstrated experience supporting federal programs, preferably within DoD or DHA environments • Working knowledge of federal acquisition and compliance frameworks, including:Federal Acquisition Regulation (FAR),Defense Federal Acquisition Regulation Supplement (DFARS),Small Business Act, Mentor-Protégé Program structures and governance • Experience analyzing data to support program execution, performance metrics, and leadership reporting • Ability to monitor multiple data sources, extract salient facts, and prepare concise analytical summaries • Prior experience supporting Small Business Offices, acquisition organizations, or program management offices • Experience producing weekly, monthly, and semiannual performance reports • Familiarity with dashboarding, scorecards, or data visualization tools • Experience supporting outreach metrics, trend analysis, or performance tracking • Strong analytical, organizational, and documentation skills • Excellent written and verbal communication skills for preparing Government-facing products • Proficiency with Microsoft Excel, Word, PowerPoint, and SharePoint • Adept at using advanced tools such as Tableau, Power BI, and Qlik to create, maintain, and enhance dashboards and reports, transforming complex datasets into actionable insights Key Tasks: • Provide business and data analysis support to advance small business program execution and performance monitoring • Monitor and synthesize data from multiple internal and external sources, including email inboxes, reports, and public information channels • Compile, analyze, and validate data supporting:Weekly program execution and achievement reporting,Semiannual subcontracting performance reporting,Ongoing program performance metrics and trends • Develop analytical summaries, trend analyses, and leadership-ready reports to support decision-making • Support evaluation of strategic initiatives and progress against small business participation goals • Assist in the preparation of briefings, dashboards, scorecards, and executive summaries • Coordinate with program staff and stakeholders to ensure data accuracy, consistency, and timeliness • Maintain standardized, audit-ready documentation and reporting templates • Support outreach and communications analysis, including tracking engagement activities and outcomes • Ensure all work products comply with applicable federal standards, policies, and non-personal services requirements Security Requirements • U.S. Citizenship required • Active Secret Security Clearance (preferred) • Ability to maintain DoD clearance eligibility Benefits: At Red Pulley Technology Solutions, we invest in our people so they can deliver exceptional results in support of critical U.S. DoD issions. Our comprehensive benefits package includes: • Competitive compensation aligned with experience and market conditions • 401(k) retirement plan with company matching to support long-term financial security • Comprehensive health coverage, including medical, dental, and vision insurance • Health Savings Account (HSA) and Flexible Spending Account (FSA) options • Life insurance coverage for added peace of mind • Generous paid time off (PTO) to support work-life balance • Parental leave for growing families • Professional development assistance, including training and certification support • Tuition reimbursement to encourage continued education and career advancement Our benefits reflect Red Pulley’s commitment to workforce stability, professional growth, and creating an environment where mission-focused professionals can thrive. Affirmative Action/EEO statement Red Pulley is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Data analysis
Program support
Reporting and documentation
Verified Source
Posted 8 days ago
RP

Intranet End User Support Analyst (Remote/Hybrid)

Red Pulley, Inc.AnywhereFull-time
View Job
Compensation$40K - 70K a year

Provide end-user support for Navy systems, manage user accounts and permissions, and troubleshoot hardware/software issues in a secure environment. | Requires Navy-specific experience, security clearance, and support of Microsoft 365/Azure services, which are not present in your resume. | Description: At Red Pulley Technology Solutions, we don’t just support IT systems—we enable mission execution. We are seeking mission-driven professionals to join Team Red Pulley in supporting Commander, Naval Surface Force Atlantic (SURFLANT). Are you ready to be on the front lines of Navy mission support? We’re seeking Navy Marine Corps Intranet (NMCI) / Flank Speed End User Support Technicians to ensure Sailors and civilian staff have uninterrupted access to the systems, applications, and tools they rely on every day. Your work will directly enable command-and-control, decision-making, and day-to-day operational effectiveness. Location: Remote, Commander, Naval Surface Force Atlantic (COMNAVSURFLANT) (CNSL), Naval Base, Norfolk, VA, Work Environment: On-site with periodic travel Status: Actively Interviewing Requirements: Minimum/General Experience: 5 years of experience working with Intranet/Microsoft 365/ Azure/networks (preferably Navy experience) Minimum Education: High School diploma Qualifications: • Demonstrated experience supporting Microsoft 365 and Azure-based Flank Speed services, including Outlook, Teams, OneDrive, SharePoint Online, and identity-based access management. • Hands-on experience with account provisioning, Move/Add/Change (MAC) requests, and seat management using Government-approved processes. • Working knowledge of Active Directory / Azure Active Directory, user access controls, and role-based permissions. • Experience supporting Windows operating systems, Microsoft Office products, and collaboration tools in a secured enterprise environment. • Strong knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series requirements as they relate to information assurance, user access, and system security. • Experience configuring laptops and peripherals for secure remote access, including VPN, authentication, and Flank Speed connectivity for traveling and teleworking staff. • Ability to provide hands-on deskside support, troubleshoot hardware and software issues, and resolve problems without unnecessary escalation. • Strong customer service skills with the ability to support senior leadership and headquarters staff in a high-tempo operational environment. • Excellent verbal and written communication skills and the ability to document actions and maintain accurate records. • Ability to work independently and as part of a cross-functional IT support team. Security Requirements • U.S. Citizenship required • Active Secret Security Clearance (preferred) • Ability to maintain DoD clearance eligibility Travel Requirements • Position is primarily based at Naval Station Norfolk • Might require periodic travel within a 50-mile radius Key Responsibilities • Provide day-to-day NMCI and Flank Speed end-user support for CNSL headquarters and ashore subordinate commands. • Support Microsoft 365 and Azure-based Flank Speed services, including Outlook, Teams, OneDrive, SharePoint Online, and identity-based access workflows. • Assist the CNSL IT Manager with NMCI and Flank Speed seat management, including user accounts, permissions, and access provisioning. • Manage, track, and maintain NMCI and Flank Speed seat and peripheral CLIN orders for headquarters and subordinate commands. • Develop and maintain project plans, schedules, and milestones, and participate in program reviews and status assessments. • Prepare NMCI/Flank Speed program maintenance and utilization reports to support CIO budget planning and annual service reviews. • Respond rapidly to technical issues affecting CNSL staff, ensuring continuity of readiness and command operations. • Provide hands-on troubleshooting for end-user issues that do not require escalation to the NMCI Help Desk. • Configure laptops and mobile devices for secure remote access, including Flank Speed authentication and Microsoft 365 connectivity, to support staff travel and telework. • Maintain an accurate inventory of NMCI, Flank Speed, and Government-furnished IT assets. • Provide end-user support for NMCI and Flank Speed hardware and software, including Microsoft Windows, Microsoft 365 applications, and collaboration tools. • Assist with setup, troubleshooting, and support of printers, peripherals, and associated network devices. Benefits: At Red Pulley Technology Solutions, we invest in our people so they can deliver exceptional results in support of critical U.S. Navy missions. Our comprehensive benefits package includes: • Competitive compensation aligned with experience and market conditions • 401(k) retirement plan with company matching to support long-term financial security • Comprehensive health coverage, including medical, dental, and vision insurance • Health Savings Account (HSA) and Flexible Spending Account (FSA) options • Life insurance coverage for added peace of mind • Generous paid time off (PTO) to support work-life balance • Parental leave for growing families • Professional development assistance, including training and certification support • Tuition reimbursement to encourage continued education and career advancement Our benefits reflect Red Pulley’s commitment to workforce stability, professional growth, and creating an environment where mission-focused professionals can thrive. Affirmative Action/EEO statement Red Pulley is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Microsoft 365
Azure Active Directory
Windows support
Verified Source
Posted 8 days ago

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