RDO Equipment Co.

RDO Equipment Co.

1 open position available

1 location
1 employment type
Actively hiring
Full-time

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RDO Equipment Co.

Customer Service Advisor

RDO Equipment Co.Hayward, CAFull-time
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Compensation$80K - 100K a year

Sell machine maintenance, repair services, parts, and attachments while maintaining customer relationships and product knowledge. | 1-3 years industry-related sales or service experience, strong computer and communication skills, excellent customer service, and valid U.S. work authorization. | $80000 - $100000 / year Compensation & Benefits • Average $80,000 to $100,000+ your first year, with top earners well into six figures • Guaranteed base salary plus commissions • Comprehensive benefits package and a company vehicle • Training and development, as well as opportunities to grow within the organization This individual will sell service, parts, and whole-good attachments for customer solutions, while building long-term relationships within a territory to maximize company profitability and market share. They must have strong communication skills and are expected to meet the customer’s needs and expectations. Specific Duties Include • Sell machine maintenance and repair services, repair parts, extended warranties, whole good attachments, and any other management approved products. • Maintain basic technical knowledge of RDO Equipment Co. products and services and provide technical assistance where applicable. • Use Company provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. • Represent the company for the sale of Product Support to customers in a defined sales area. • Maintain product knowledge; understand features and benefits of all products and services potentially saleable by the company. • Be aware of competitive activity and competitive products, as well as business and industry trends. • Maintain, as directed by the manager, current and complete sales management information for all customers in the assigned territory. • Test/operate machinery at customer work site. • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. • Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements • 1-3 years’ experience in an industry-related role with involvement in activities such as sales, service, training, or other related work. • Strong computer skills • Strong communication skills • Excellent customer service skills • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. EOE/M/F/Disabled/Veteran

Sales
Customer Service
Technical Product Knowledge
Communication
Use of Sales Systems (S2)
Machine Operation
Verified Source
Posted 3 months ago

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