Ramp

Serve as the first line of support for Ramp customers, troubleshooting issues and providing empathetic solutions. | Strong communication skills, ability to learn product quickly, and experience in customer support or related fields. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Ramp is hiring Customer Experience Agents to be the voice of Ramp for thousands of customers — and direct line of contact when something goes wrong. This is a phone-first role: most of your day will be spent live on the line, solving problems quickly, building trust, and creating memorable experiences for our customers. We’re a fast-moving, high-energy team that holds ourselves to a high bar: speed, accuracy, and empathy in every interaction. Here, ownership means more than answering calls; it’s about driving customer issues forward until they’re resolved, partnering with product, engineering, and other teams to make sure nothing slips through the cracks. Ramp is scaling quickly, which means change is constant. We lean into AI, automation, and evolving workflows to keep up the pace and we’re looking for people who are excited to grow alongside that change. The best CX Agents at Ramp combine startup energy with accountability: they move fast, adapt easily, and take pride in holding themselves to measurable results. If you thrive in dynamic environments, love delivering outstanding customer experiences, and want to work with some of the fastest-growing companies in the U.S., this role is for you. What You’ll Do Serve as the first line of support for Ramp Customers primarily over the phone, with additional coverage through email and chat Troubleshoot customer issues by applying strong product knowledge, investigative skills, and critical thinking Deliver accurate, empathetic, and efficient solutions in a fast-paced, high-volume environment Take ownership of escalations, ensuring tickets move forward through the appropriate internal teams Adapt quickly to new tools, product releases, and process changes, including AI-powered workflows Meet and exceed key performance standards, including CSAT, QA, and speed-of-service metrics Contribute to team knowledge by updating documentation, surfacing product feedback, and sharing customer insights to help Ramp improve and scale What You Need Comfort and confidence on the phone as your primary support channel Ability to work evenings, weekends, and some holidays Strong customer focus with empathy under pressure Excellent verbal and written communication Ability to quickly learn Ramp’s platform and apply product knowledge Strong analytical and problem-solving skills Persistence in driving issues to resolution with internal teams High reliability and professionalism in live support environments Comfort working toward performance metrics in a results-driven role Nice to Haves Familiarity with AI-powered tools or workflow automation in customer support Comfort working in a high-growth or startup environment where processes evolve quickly Experience with Zendesk or other customer support platforms For candidates located in NYC or SF, the pay range for this role is $48,000-$70,000. For candidates located in all other locations, the pay range for this role is $48,000-$65,000. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Unlimited AI token usage Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Build and maintain partner relationships, develop onboarding and education programs, and drive activation and retention of partner customers. | Minimum 5 years in Partner Success, experience with partner ecosystems, excellent communication, and ability to work with technical teams. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Customer Success Managers on the Partnerships team own the activation, growth, and retention of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and retention. What You'll Do Partner Relationship Management Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges. Drive Partner Enablement and Customer Activation Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale What You Need Minimum 5 years of experience in Partner Success Fluency with partner ecosystem operations Exceptional project management and time management Excellent verbal and written communication Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively Proven track record of exceeding quota and/or outperforming key target metrics Ability to anticipate customer needs and position product solutions accordingly High adaptability and ability to thrive in a fast-paced environment Nice to Haves Experience with accounting partners, Private Equity, and/ or Venture Capital Experience contributing to the development and growth of new teams Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics Experience with financial services sales Experience at a high-growth startup Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Unlimited AI token usage Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Leading consumer insights and new product development initiatives, conducting global research, and providing strategic guidance to companies. | Extensive experience in market research, consumer insights, and product innovation, with leadership in managing research teams and strategic planning. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Bill Pay Specialist Customer Success Managers own the activation and growth of clients leveraging Ramp’s Bill Pay tool. As an early member of this team, you will play a key role in building and refining the program, defining the implementation motion, and shaping how Ramp activates and supports Bill Pay users at scale. What You'll Do Become an expert in Ramp’s Account Payable (Bill Pay) and Procurement products and drive efficient, thorough onboarding of new customers at scale. Directly own a book of micro-SMB and SMB customers through 1:1 onboarding, while supporting peers in deploying Bill Pay successfully. Ensure customers are fully onboarded to Ramp within 60 days and under two calls, delivering a smooth, structured activation experience. Balance multiple priorities across implementation, follow-up, troubleshooting, and proactive outreach. Partner closely with Product to ensure customer insights, feedback, and pain points are surfaced, reviewed, and prioritized. Identify opportunities to automate and streamline onboarding to increase coverage and improve efficiency. Help maintain Ramp’s industry-leading customer satisfaction by delivering exceptional support and guidance. Continuously grow, learn, and adapt within a fast-paced startup environment. What You Need Minimum 5 years of experience in customer success, account management, technical consulting, or product operations Bill Pay / AP, Accounting Implementation Experience Exceptional project management, organization, and time management skills. Excellent verbal and written communication abilities. Experience collaborating with Product and Engineering partners to share feedback, troubleshoot issues, and design workarounds. Strong desire to become a product expert—understanding not just how Ramp works, but why it was built the way it was, and communicating that effectively. Curiosity and a hunger to learn, problem-solve, and troubleshoot complex issues. Proven track record of exceeding quota or outperforming key metrics. Ability to anticipate customer needs and position product solutions effectively. High adaptability and comfort operating in a fast-paced, constantly evolving environment. Nice to Haves Experience working with accounting partners, Private Equity, or Venture Capital. Experience contributing to the development or scaling of new teams or programs. Familiarity with accounting systems such as QuickBooks Online, NetSuite, Sage, or Microsoft Dynamics. Experience in financial services sales. Background in high-growth startups. Knowledge of accounts payable or procurement processes. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Unlimited AI token usage Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Serve as the first line of support for Ramp customers, troubleshooting issues, and providing empathetic solutions. | Strong communication skills, ability to learn product quickly, and experience in customer support environments. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Ramp is hiring Customer Experience Agents to be the voice of Ramp for thousands of customers — and direct line of contact when something goes wrong. This is a phone-first role: most of your day will be spent live on the line, solving problems quickly, building trust, and creating memorable experiences for our customers. We’re a fast-moving, high-energy team that holds ourselves to a high bar: speed, accuracy, and empathy in every interaction. Here, ownership means more than answering calls; it’s about driving customer issues forward until they’re resolved, partnering with product, engineering, and other teams to make sure nothing slips through the cracks. Ramp is scaling quickly, which means change is constant. We lean into AI, automation, and evolving workflows to keep up the pace and we’re looking for people who are excited to grow alongside that change. The best CX Agents at Ramp combine startup energy with accountability: they move fast, adapt easily, and take pride in holding themselves to measurable results. If you thrive in dynamic environments, love delivering outstanding customer experiences, and want to work with some of the fastest-growing companies in the U.S., this role is for you. What You’ll Do Serve as the first line of support for Ramp Customers primarily over the phone, with additional coverage through email and chat Troubleshoot customer issues by applying strong product knowledge, investigative skills, and critical thinking Deliver accurate, empathetic, and efficient solutions in a fast-paced, high-volume environment Take ownership of escalations, ensuring tickets move forward through the appropriate internal teams Adapt quickly to new tools, product releases, and process changes, including AI-powered workflows Meet and exceed key performance standards, including CSAT, QA, and speed-of-service metrics Contribute to team knowledge by updating documentation, surfacing product feedback, and sharing customer insights to help Ramp improve and scale What You Need Comfort and confidence on the phone as your primary support channel Ability to work evenings, weekends, and some holidays Strong customer focus with empathy under pressure Excellent verbal and written communication Ability to quickly learn Ramp’s platform and apply product knowledge Strong analytical and problem-solving skills Persistence in driving issues to resolution with internal teams High reliability and professionalism in live support environments Comfort working toward performance metrics in a results-driven role Nice to Haves Familiarity with AI-powered tools or workflow automation in customer support Comfort working in a high-growth or startup environment where processes evolve quickly Experience with Zendesk or other customer support platforms For candidates located in NYC or SF, the pay range for this role is $48,000-$70,000. For candidates located in all other locations, the pay range for this role is $48,000-$65,000. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Unlimited AI token usage Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Lead and optimize talent operations infrastructure supporting a large recruiting organization, including technology, processes, and compliance. | Over 8 years of experience in talent/recruiting operations, managing high-performing teams, and supporting global hiring with strong system and process expertise. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role We’re looking for a strategic and operationally rigorous Senior Manager, Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally. This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor. What You'll Do Talent Operations Leadership Lead, coach, and develop a team of four Talent Operations professionals. Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization. Be hands on where needed to continue to shape and grow this critical function. Recruiting Technology Strategy & Ownership Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.). Partner with Tech Enablement to drive system implementation, integration, automation, and optimization. Evaluate and implement new tools as the organization scales. Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function. Headcount Planning & Governance Own execution and operational tracking of the company’s headcount plan in partnership with finance. Build systems to monitor hiring progress, recruiter capacity, and forecasting. Interview Operations & Scheduling Own end-to-end interview operations, including scheduling infrastructure. Build scalable processes and tooling to support high-volume, complex hiring. Ensure a seamless and efficient experience for candidates, recruiters, and interviewers. Programs & Experience (Interviewer Enablement, Referrals, Candidate Experience) Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale. Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance. Compliance & Global Hiring Expansion Ensure recruiting processes meet compliance requirements across jurisdictions. Partner with People Ops & Legal to support international hiring expansion. What You Need 8+ years of relevant experience; 3+ years in talent/recruiting operations preferred. 3+ years of experience managing high-performing teams. Experience supporting a large, complex recruiting organization (30+ recruiters preferred). Deep expertise in recruiting systems and tech stack ownership. Preference for experience with Ashby. Strong headcount planning, workforce planning, and reporting experience. Demonstrated experience building scalable processes in high-growth environments. Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously. Experience supporting global hiring and multi-jurisdiction compliance. Data-driven decision maker with strong analytical capabilities. Exceptional cross-functional communication and stakeholder management skills. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Unlimited AI token usage Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Lead HRIS module rollout, ensure data accuracy, and optimize system integrations and controls. | 6-8+ years of HRIS experience, proven ability to lead system implementations, and strong data governance skills. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role We are seeking an experienced HRIS & Data Manager to support the continued rollout and optimization of our new HRIS. This role will play a critical part in ensuring our system is fully implemented, our data is accurate and reliable, and our processes are scalable and well-adopted across the organization. By the end of this engagement, our HRIS will be: Fully rolled out with strong adoption across the organization Reconciled and aligned across systems Backed by clean, reliable data Supported by documented, scalable processes and controls What You'll Do HRIS Implementation & Module Rollout Lead the rollout of new HRIS modules (time cards, leaves of absence, workforce planning, LMS, remaining integrations, and more!), partnering cross-functionally with HR, Finance, IT, and business leaders. Configure and optimize existing modules to improve usability, adoption, and process alignment. Ensure employees, managers, and HR teams are properly trained and supported in using new functionality. Drive structured implementation plans, documentation, and change management efforts. Data Migration & Stewardship Audit historical data and lead the migration of remaining legacy data into the new HRIS. Validate data accuracy and integrity during and after migration. Establish and document data governance standards and ownership. Integrations, System Reconciliation & Controls Improve integrations and data flows between the HRIS and other internal systems. Design and implement a recurring reconciliation process across HRIS and downstream systems (e.g., payroll, finance, benefits, IT systems). Identify and resolve data discrepancies. Create sustainable controls and reporting mechanisms to ensure ongoing data accuracy. Ongoing System Ownership Serve as the primary operational owner of HRIS data integrity. Maintain documentation of system architecture, data flows, and processes. Provide strategic recommendations to strengthen long-term system scalability. Own day-to-day system administration tasks including: Bulk uploads and updates Cost center changes and organizational updates System configuration updates Workflow and automation enhancements What You Need Required Experience 6-8+ years of hands-on experience managing and implementing HRIS platforms. Direct experience leading HRIS implementations or major module rollouts. Strong background in data auditing, migration, and cross-system reconciliation. Experience designing and improving HR system integrations and workflows. Demonstrated ability to build governance processes and sustainable operational controls. Comfort working both strategically and tactically in a fast-paced environment. Preferred Experience Direct experience with HiBob (Bob) HRIS strongly preferred. Experience with modern, cloud-based HRIS platforms (not solely large enterprise systems such as traditional Workday-only experience). Experience in high-growth or scaling organizations. Familiarity with cross-functional data flows between HR, Payroll, Finance, and IT systems. Note: 6-month temporary assignment with potential to convert to full-time Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Unlimited AI token usage Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Assist in designing, launching, and managing regulated financial products, including licensing, regulatory interface, and partnership structuring. | Requires a JD, membership in a state bar, 3-5 years of legal experience, and familiarity with fintech or regulatory law. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role As Regulatory Counsel, you will help Ramp design and launch our ever-growing lineup of domestic and international regulated financial products, including treasury, investment account, and money movement products. You will partner with Product, Compliance, Risk, Engineering, Partnerships, Marketing, Finance, and other business teams to provide practical, actionable legal and regulatory advice through all phases of the product life cycle, from ideation through launch and beyond. What You'll Do Embed with cross-functional teams to build, launch, market, and operate new regulated fintech products Analyse regulatory and licensing implications of new products and services; partner with regulatory on new license applications Interface with regulators on new product approvals, requests for information, license applications, and regulatory examinations Structure and negotiate complex partnerships with financial institutions, payment services providers, technology platforms and other entities that provide or support financial services Support marketing teams, develop content policies, and review marketing collateral Provide guidance on state, federal and international regulatory, privacy, intellectual property, and other legal issues, and their implications on product development and marketing strategies Draft policies and procedures for regulated financial products Help select and manage outside counsel What You Need J.D. with a strong academic background and the highest level of integrity Membership in at least one state bar (NY or CA preferred); if not licensed in the state where you will be based, ability to register as in-house counsel At least 3-5 years of legal experience Experience as product or regulatory counsel for a fintech or technology company, and/or at a top law firm, preferred Desire to learn quickly, work collaboratively, take ownership, and act as a legal generalist Ability to understand complex business and regulatory issues and translate them into actionable guidance Ability to thrive in a fast-paced environment, handle multiple cross-functional projects simultaneously, and manage resource allocation to focus on the highest-priority needs Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Unlimited AI token usage Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Lead and manage compliance programs for government cybersecurity frameworks, including risk assessments, audits, and documentation. | Over 5 years of experience in government cybersecurity compliance, knowledge of NIST 800-53, experience with cloud environments like AWS GovCloud, and strong stakeholder management skills. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role We are seeking a skilled and detail-oriented Senior Security Program Manager, Public Sector to lead and enhance our organization’s adherence to U.S. government cybersecurity risk management frameworks, including but not limited to FedRAMP and GovRAMP. In this role, you will play a key part in guiding compliance strategies for our public sector initiatives, working cross-functionally to ensure effective security practices and successful authorizations across jurisdictions. What You’ll Do Lead all aspects of the compliance lifecycle across multiple public sector frameworks (e.g., FedRAMP, GovRAMP), including risk assessments, continuous monitoring, audits, and authorization management Drive complex cross-functional program management efforts involving teams across security, legal, engineering, infrastructure, and product functions. Serve as a subject matter expert on risk management and regulatory compliance for federal, state, and local government environments. Develop and maintain comprehensive security documentation aligned with applicable frameworks, including System Security Plans (SSPs), Security Assessment Reports (SARs), POA&Ms, and data flow diagrams. Monitor compliance with control requirements (e.g., NIST 800-53, GovRAMP Baselines) and coordinate the implementation of technical and procedural safeguards. Engage with third-party assessors (3PAOs or independent assessors), government sponsors, and internal teams to support assessments and audits. Lead readiness assessments and support the prioritization of remediation activities across teams. Manage timely tracking and closure of vulnerabilities and findings; ensure reporting and documentation obligations are met. Provide risk-informed compliance recommendations that influence infrastructure and product development decisions. Collaborate with legal and government affairs teams to ensure compliance with emerging federal and state regulatory requirements. Stay informed on evolving threats, compliance trends, and guidance updates across FedRAMP, GovRAMP, NIST, and other frameworks. What You Need 5+ years of experience in information security or compliance, with a focus on government and public sector regulatory frameworks (e.g., FedRAMP, GovRAMP, FISMA, NIST RMF). Knowledge of NIST SP 800-53 and experience mapping controls across frameworks. Experience with cloud environments like AWS GovCloud or Azure Government, including implementation of compliant architectures. Proven ability to manage large-scale compliance programs across diverse stakeholder groups. Demonstrated success developing and maintaining regulatory documentation and audit evidence. Experience leading engagements with internal teams, assessors, and government partners. Strong written and verbal communication skills, including translating between technical and executive audiences. Excellent organizational skills and the ability to manage multiple initiatives with competing priorities. Self-starter with strong problem-solving abilities in ambiguous, fast-moving environments. Nice-to-Haves Relevant certifications: CISSP, CISA, CRISC, CCAK, CGRC (formerly CAP). Experience with automation platforms for GRC and security monitoring (e.g., Wiz, Paramify). Familiarity with other public sector compliance programs (CJIS, IRS 1075, DoD IL5, etc.). Experience supporting product or infrastructure teams through ATO processes. Experience with FedRAMP 20x initiatives. Leadership experience or management of small security/GRC teams. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Unlimited AI token usage Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Manage onboarding and activation of customers, ensuring rapid adoption and satisfaction, while collaborating with product and engineering teams. | 5+ years in customer-facing roles in SaaS, managing high-volume accounts, with strong communication, data analysis, and cross-functional skills. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Customer Success Managers at Ramp drive value for customers and revenue for the business by ensuring fast, effective onboarding and activation of newly closed customers. As a Senior Scaled CSM, you’ll play a critical role in delivering high-quality outcomes at scale while helping shape the processes, playbooks, and customer strategy that fuel Ramp’s growth. You’ll own a high-volume portfolio of micro-SMB and micro-MM customers, balancing efficiency and personalization through strong judgment, structured execution, and thoughtful use of scalable motions. This role is ideal for someone who thrives in fast-paced environments, operates with high ownership, and consistently drives customer outcomes. What You’ll Do Own the end-to-end onboarding and activation of a large portfolio of micro-SMB and micro-MM customers, driving customers to full Ramp adoption within 60 days through efficient, scalable motions. Lead onboarding with strong executive presence, setting clear agendas, controlling call flow, and driving as much progress as possible in minimal touchpoints. Ensure fast, thorough, and complete implementation by educating customers on Ramp functionality, best practices, and the “why” behind key workflows. Confidently navigate and position Ramp’s full product suite, including Cards, Bill Pay, Travel, Treasury, and Accounting integrations, tailoring recommendations to customer workflows and business goals. Deeply understand customer workflows, pain points, and blockers, and problem-solve alongside Product, Engineering, and Support when needed. Drive revenue by minimizing implementation delays and reinforcing the value of Ramp as a core financial operating system. Use customer data, usage signals, and patterns to prioritize outreach, identify risk, and intervene proactively. Balance implementation work, follow-ups, proactive outreach, and group onboarding while maintaining a high bar for quality. Partner closely with Product to surface customer feedback, identify trends, and influence roadmap priorities. Identify opportunities to automate, standardize, and improve onboarding processes, contributing to playbooks, enablement materials, and scalable best practices. Act as a multiplier for the team by sharing insights, patterns, and coaching peers through examples and collaboration. Help maintain an industry-leading customer experience while operating at high volume and pace. What You’ll Need 5+ years of experience in Customer Success, Account Management, Sales, or a related customer-facing role in B2B SaaS. Proven success managing a high-volume book of business while consistently driving customer outcomes. Strong executive presence with the ability to lead confident, structured customer conversations and handle objections effectively. Experience balancing scale and personalization through group onboarding, automation, and targeted 1:1 engagement. Comfort working cross-functionally with Product and Engineering to share feedback, troubleshoot issues, and ideate solutions. Data-informed mindset with experience using metrics and signals to guide decisions and assess risk. Proven track record of meeting or exceeding key performance metrics in fast-paced environments. High adaptability and comfort navigating ambiguity in a scaling organization. Strong curiosity about product design and the ability to communicate why Ramp works the way it does. Nice to Haves Bachelor’s degree from an accredited university. Experience with accounting or ERP systems such as NetSuite, QuickBooks, Xero, or Sage. Background in financial services, fintech, or payments. Experience at a high-growth startup or in a scaled Customer Success organization. Prior experience contributing to enablement materials, playbooks, or process improvements. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Designs and executes experiments to improve conversion rates on Ramp.com, collaborating with cross-functional teams and analyzing user data. | Experience in product design with a focus on conversion optimization, strong visual design skills, data-informed decision making, and collaboration skills. | About Ramp At Ramp, we're rethinking how modern finance teams function in the age of AI. We believe AI isn't just the next big wave. It's the new foundation for how business gets done. We're investing in that future - and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp's investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies. About the Role We're looking for a Product Designer to optimize how we convert high-intent traffic into qualified leads on Ramp.com, and ultimately get them to become one of our customers. This role will focus on designing and executing experiments that improve conversion rates across our landing pages and all of Ramp.com while delivering an exceptional user experience. What You'll Do • Design for Ramp.com with a focus on email submission conversion • Collaborate with Growth PMs, Brand, and Web Engineering to develop and execute experiments • Analyze user behavior data to surface insights and shape testable hypotheses • Create reusable, high-performing components based on experiment results • Monitor experiment outcomes and iterate designs based on performance data • Help evolve our design patterns to scale learnings across multiple page variants What We're Looking For • Strong product thinking and experimentation mindset • Experience designing for conversion optimization and user acquisition • Excellent visual design skills and attention to detail • Data-informed approach to design decisions • Ability to collaborate effectively with cross-functional teams • Portfolio demonstrating measurable impact on user acquisition metrics Why You'll Love This Role You'll have direct impact on Ramp's growth through fast, iterative work with clear performance metrics. This position sits within our Product Design organization and offers the opportunity to shape how prospects first experience our brand and product value proposition. Benefits (for U.S.-based full-time employees) • 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Flexible PTO • Fertility HRA (up to $10,000 per year) • Parental Leave • Pet insurance • Centralized home-office equipment ordering for all employees • Health and Wellness stipend • In-office perks: lunch, snacks, drinks, and more • Budget for intra-office travel • Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Support and resolve complex ERP/HRIS integration issues, lead documentation, and mentor peers. | Requires 2-4 years supporting ERP/HRIS integrations, experience with APIs, and strong communication skills. | About Ramp At Ramp, we're rethinking how modern finance teams function in the age of AI. We believe AI isn't just the next big wave. It's the new foundation for how business gets done. We're investing in that future - and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp's investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies. About the Role Ramp is looking for an Integrations Expert to join our Customer Experience team, specializing in ERP and HRIS integrations. Ramp's ERP integrations are one of the core differentiated features of the platform, enabling finance teams to save time and money through seamless and automated coding and syncing of their financial information from Ramp to their core systems of record. As an Integrations Expert, you'll be the final escalation point for complex sync and configuration issues, owning high-sensitivity cases across platforms like NetSuite, QuickBooks, Sage Intacct, Xero, and Workday. This role is a hybrid of advanced technical troubleshooting, customer-facing support, and internal systems improvement. As a Senior member of CX, you'll handle the most ambiguous and systemic failures, lead live debugging sessions with customers and cross-functional partners (Product, Operations, Engineering, Post-Sales), and shape the playbooks that define Ramp's integration support excellence, helping democratize this troubleshooting to a broader team. You'll be stepping into a role with solid foundations but an evolving charter-you won't just run the playbook, you'll write it. Success in this role requires comfort with the unknown, a bias toward action, and a proven track record of building structure, relationships, and momentum from a blank slate. What You'll Do • Support Excellence: Serve as the expert point of contact for ERP/HRIS integration escalations via chat, email, and live Zoom support. • Advanced Troubleshooting: Resolve 85-95% of escalated sync/configuration issues without engineering intervention. • Systems Leadership: Scope platform gaps, propose architectural fixes, and advocate for system-level improvements in collaboration with Product, Engineering, and Implementation teams. • Documentation Ownership: Lead documentation for edge cases and systemic issues-updating playbooks, error indexes, and Guru cards. • Enablement & Mentorship: Run enablement sessions and mentor IC5 Integration Specialists across ERP workflows and tools. • Roadmap Input: Identify recurring customer friction and platform constraints, contributing to product discovery and tool prioritization. What You Need • 2-4 years of experience supporting ERP/HRIS integrations or working in B2B SaaS customer support/solutions roles • Proven success resolving complex sync/config issues in at least one of the following ERPs: NetSuite, Sage Intacct, QuickBooks (Online/Desktop), or Xero • Proven ability to use customer insights and support data to influence product improvements-you don't just solve problems, you spot patterns, advocate for change, and help make the product better. • Strong judgment under ambiguity with the ability to make decisions on the fly and coach others • Comfortable with configuration consoles, admin panels, and cross-system troubleshooting • Excellent written and verbal communication-able to explain system behavior to both technical and non-technical audiences • Comfort with using support tooling (Zendesk, Salesforce, or equivalent) and working cross-functionally with Product, Sales, and Engineering teams. • Basic familiarity with APIs, file formats (e.g., CSV, JSON), and accounting software integrations. • Curiosity, adaptability, and a customer-first mindset. • Willingness to lead customer-facing calls and drive action in cross-functional settings Nice to Haves • Experience using Zendesk (macros, triggers, custom objects) • Familiarity with SQL or interpreting JSON/API payloads • Background in FinTech, accounting, or HR software environments • Prior enablement or technical training experience What Success Looks Like • Autonomously leads and resolves high-sensitivity ERP/HRIS escalations • Trains and mentors peers through enablement sessions or doc ownership • Shapes Ramp's integration experience through platform insights and feedback loops • Recognized as a system expert across 1-2 ERP platforms internally Benefits (for U.S.-based full-time employees) • 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Flexible PTO • Fertility HRA (up to $10,000 per year) • Parental Leave • Pet insurance • Centralized home-office equipment ordering for all employees • Health and Wellness stipend • In-office perks: lunch, snacks, drinks, and more • Budget for intra-office travel • Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Handle complex ERP/HRIS integration issues, lead troubleshooting efforts, and improve platform support processes. | Experience with ERP/HRIS systems like NetSuite, QuickBooks, Sage Intacct, or Xero, strong troubleshooting skills, and ability to communicate technical issues clearly. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Ramp is looking for an Integrations Expert to join our Customer Experience team, specializing in ERP and HRIS integrations. Ramp's ERP integrations are one of the core differentiated features of the platform, enabling finance teams to save time and money through seamless and automated coding and syncing of their financial information from Ramp to their core systems of record. As an Integrations Expert, you'll be the final escalation point for complex sync and configuration issues, owning high-sensitivity cases across platforms like NetSuite, QuickBooks, Sage Intacct, Xero, and Workday. This role is a hybrid of advanced technical troubleshooting, customer-facing support, and internal systems improvement. As a Senior member of CX, you'll handle the most ambiguous and systemic failures, lead live debugging sessions with customers and cross-functional partners (Product, Operations, Engineering, Post-Sales), and shape the playbooks that define Ramp's integration support excellence, helping democratize this troubleshooting to a broader team. You'll be stepping into a role with solid foundations but an evolving charter—you won't just run the playbook, you'll write it. Success in this role requires comfort with the unknown, a bias toward action, and a proven track record of building structure, relationships, and momentum from a blank slate. What You’ll Do Support Excellence: Serve as the expert point of contact for ERP/HRIS integration escalations via chat, email, and live Zoom support. Advanced Troubleshooting: Resolve 85–95% of escalated sync/configuration issues without engineering intervention. Systems Leadership: Scope platform gaps, propose architectural fixes, and advocate for system-level improvements in collaboration with Product, Engineering, and Implementation teams. Documentation Ownership: Lead documentation for edge cases and systemic issues—updating playbooks, error indexes, and Guru cards. Enablement & Mentorship: Run enablement sessions and mentor IC5 Integration Specialists across ERP workflows and tools. Roadmap Input: Identify recurring customer friction and platform constraints, contributing to product discovery and tool prioritization. What You Need 2–4 years of experience supporting ERP/HRIS integrations or working in B2B SaaS customer support/solutions roles Proven success resolving complex sync/config issues in at least one of the following ERPs: NetSuite, Sage Intacct, QuickBooks (Online/Desktop), or Xero Proven ability to use customer insights and support data to influence product improvements—you don't just solve problems, you spot patterns, advocate for change, and help make the product better. Strong judgment under ambiguity with the ability to make decisions on the fly and coach others Comfortable with configuration consoles, admin panels, and cross-system troubleshooting Excellent written and verbal communication—able to explain system behavior to both technical and non-technical audiences Comfort with using support tooling (Zendesk, Salesforce, or equivalent) and working cross-functionally with Product, Sales, and Engineering teams. Basic familiarity with APIs, file formats (e.g., CSV, JSON), and accounting software integrations. Curiosity, adaptability, and a customer-first mindset. Willingness to lead customer-facing calls and drive action in cross-functional settings Nice to Haves Experience using Zendesk (macros, triggers, custom objects) Familiarity with SQL or interpreting JSON/API payloads Background in FinTech, accounting, or HR software environments Prior enablement or technical training experience What Success Looks Like Autonomously leads and resolves high-sensitivity ERP/HRIS escalations Trains and mentors peers through enablement sessions or doc ownership Shapes Ramp’s integration experience through platform insights and feedback loops Recognized as a system expert across 1–2 ERP platforms internally Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Develop and optimize data products and insights to support business decisions, collaborating with cross-functional teams. | Strong background in data analysis, process improvement, and stakeholder collaboration; familiarity with data tools and SQL is beneficial. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role We’re looking for someone to help lead the future of analytics at Ramp. This person will enable Ramp to get 1% better every day by developing data products and insights. They will partner closely with business stakeholders and product, engineering, and design counterparts to prioritize and execute on work, improve reporting, as well as drive results and process improvements. What You’ll Do Full stack development, building models to consume, transform, and expose data to stakeholders and production systems Drive a culture of experimental design, testing agenda, and best practices Contribute to the culture of Ramp’s data team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way Collaborate with P/E/D/D (product, engineering, data and design) teams to develop product roadmaps and measure success Work closely with data engineering teams to capture, move, store, and transform raw data into highly actionable insights, and partner with business teams to turn those insights into action What You Need Strong knowledge of SQL (preferably Redshift, Snowflake, BigQuery) and how to write efficient SQL queries Familiarity with BI tools (preferably Looker, Omni, Sigma, Hex or equivalent) and experience distributing data insights via reports and dashboards Track record of shipping high quality products and features at scale Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions Nice-to-Haves Experience with the modern data stack (Fivetran / Snowflake / dbt / Looker / Hightouch or equivalents) Strong perspective on analytics engineering development cycle (data modeling, version control, documentation + testing, best practices for codebase development) Experience within the payments and financial technology space Familiarity with B2B enterprise sales cycle metrics and processes About Our Teams Product Data | Ramp’s Product Data team is responsible for delivering data products and insights that shape Ramp’s product direction and unlock business value. The Product Analytics team is also responsible for building out the platform through which new products are launched, instrumented, tested, and QA’d. The team embeds deeply as a partner to engineering, product, and design. Risk & Capital Markets Data | Ramp’s Risk Data team is responsible for how risk is evaluated, and building the risk infrastructure to scale to millions of businesses in the United States. Areas include risk operations and underwriting, limit setting and pricing across financial products as well as fraud detection, regulatory reporting, and capital market relationships. Growth Data | Ramp's Growth Data team ships data products and insights that allow Ramp to acquire new business and expand existing business and partnerships at scale. Current areas of focus include: Web & Martech, Outbound Automation, Customer Data Platform, Self-Service Product, GTM Strategic Finance, and Business Systems. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Serve as an in-market field operator to deepen relationships, expand presence, and accelerate opportunities through in-person meetings and events. | 4-6+ years in field sales, business development, or partnerships, with experience managing a territory, sourcing partners, and executing events. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role: This role sits within Ramp’s Channel Partnerships organization and is focused on accelerating growth and expanding our presence across key markets. You’ll operate as an in-market extension of our Channel Partner Managers (CPMs), driving new relationships, high-quality meetings, and top-of-funnel momentum across all 11 of Ramp’s verticals. What You'll Do: Serve as Ramp’s in-market top-of-funnel field operator, deepening relationships with partners, expanding local presence, and accelerating new opportunities. Act as a first-meeting specialist by running in-person intro meetings with partners and prospects, warming opportunities before handoff to Channel Partner Manager's and Account Executives Build and maintain a localized partner ecosystem through constant networking, outbound sourcing, and market immersion. Plan and host executive dinners, micro-events, and hospitality activations to strengthen relationships and accelerate partner engagement. Identify and qualify new partner relationships across PE, VC, Accounting, Banks (and more), creating opportunities for CPMs to further develop. Collaborate with vertical leads to prioritize geographic whitespace and tailor your field motion to the strategic goals of each vertical. Maintain a disciplined operating rhythm with structured weekly reporting on meetings, market activity, and top-of-funnel impact. What You Need: 4–6+ years in field sales, business development, partnerships, or ecosystem development, ideally within B2B SaaS. Demonstrated ability to independently generate new opportunities and build relationships in open-ended or highly entrepreneurial roles. Strong event execution skills with experience planning and running small executive gatherings or hospitality-style activations. Experience managing a geographically based territory with structured planning, forecasting, and activity tracking. Ability to source partners and prospects through networking, outbound outreach, and local market immersion. Familiarity with modern GTM tools (CRM, sequencing tools, event platforms) and comfort creating repeatable workflows. Nice to Have: Experience in channel partnerships, field marketing, or early-stage pipeline roles at a high-growth B2B SaaS company. Experience operating across multiple verticals or go-to-market motions simultaneously Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Serve as the first line of support for customers, troubleshoot issues, and ensure customer satisfaction. | Strong communication skills, ability to learn product quickly, and experience in customer support or related fields. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Ramp is hiring Customer Experience Agents to be the voice of Ramp for thousands of customers — and direct line of contact when something goes wrong. This is a phone-first role: most of your day will be spent live on the line, solving problems quickly, building trust, and creating memorable experiences for our customers. We’re a fast-moving, high-energy team that holds ourselves to a high bar: speed, accuracy, and empathy in every interaction. Here, ownership means more than answering calls; it’s about driving customer issues forward until they’re resolved, partnering with product, engineering, and other teams to make sure nothing slips through the cracks. Ramp is scaling quickly, which means change is constant. We lean into AI, automation, and evolving workflows to keep up the pace and we’re looking for people who are excited to grow alongside that change. The best CX Agents at Ramp combine startup energy with accountability: they move fast, adapt easily, and take pride in holding themselves to measurable results. If you thrive in dynamic environments, love delivering outstanding customer experiences, and want to work with some of the fastest-growing companies in the U.S., this role is for you. What You’ll Do • Serve as the first line of support for Ramp Customers primarily over the phone, with additional coverage through email and chat • Troubleshoot customer issues by applying strong product knowledge, investigative skills, and critical thinking • Deliver accurate, empathetic, and efficient solutions in a fast-paced, high-volume environment • Take ownership of escalations, ensuring tickets move forward through the appropriate internal teams • Adapt quickly to new tools, product releases, and process changes, including AI-powered workflows • Meet and exceed key performance standards, including CSAT, QA, and speed-of-service metrics • Contribute to team knowledge by updating documentation, surfacing product feedback, and sharing customer insights to help Ramp improve and scale What You Need • Comfort and confidence on the phone as your primary support channel • Ability to work evenings, weekends, and some holidays • Strong customer focus with empathy under pressure • Excellent verbal and written communication • Ability to quickly learn Ramp’s platform and apply product knowledge • Strong analytical and problem-solving skills • Persistence in driving issues to resolution with internal teams • High reliability and professionalism in live support environments • Comfort working toward performance metrics in a results-driven role Nice to Haves • Familiarity with AI-powered tools or workflow automation in customer support • Comfort working in a high-growth or startup environment where processes evolve quickly • Experience with Zendesk or other customer support platforms For candidates located in NYC or SF, the pay range for this role is $48,000-$70,000. For candidates located in all other locations, the pay range for this role is $48,000-$65,000. Benefits (for U.S.-based full-time employees) • 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Flexible PTO • Fertility HRA (up to $10,000 per year) • Parental Leave • Pet insurance • Centralized home-office equipment ordering for all employees • Health and Wellness stipend • In-office perks: lunch, snacks, drinks, and more • Budget for intra-office travel • Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Develop and execute Ramp's media voice, create repeatable content formats, grow audience engagement, and leverage AI to scale content production. | Proven experience in building multi-format content strategies, strong editorial judgment, familiarity with modern media patterns, and a clear vision for AI's role in content creation. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Ramp is building a media brand, not a content calendar. Customers already know us for our product velocity and the time and money we save them. Now we want to be something more: the voice people seek out for insight at the intersection of technology and finance. You’ll take the raw ingredients we already have – leading technology, an engaged community, an in-house economist with a daily pulse on markets, and a brand unafraid to take risks – and turn them into a cohesive media engine that entertains, informs, and shapes how people think. We’re looking for a Head of Content who thinks like a media builder. Someone who can define a clear point of view, create repeatable editorial formats, and partner closely with Social to ensure those ideas travel, especially in a world where social-native video and YouTube are the front door for discovery. Your mandate is to build and run the content operation across the full funnel. That means defining Ramp’s voice and editorial strategy, overseeing production across formats, growing our audience, and tying what we ship to clear outcomes. You understand how stories move across channels and how to test, iterate, and scale what works. You bring strong editorial judgment and enough technical fluency to see where content is headed. You’ve used AI to make teams more effective and have a thoughtful point of view on how it should (and shouldn’t) be applied. You keep close tabs on where great content is being made today and what those teams are doing differently. Reporting to the Head of Communications and Content, you’ll manage a small, high-output team while also remaining meaningfully hands-on yourself. What You'll Do Define the voice: Make Ramp’s voice unmistakable. Codify the tone and standards that shape everything we publish, from long-form stories to product updates to videos. Create repeatable media IP: Develop series, explainers, and franchises that audiences recognize and return to — not one-off assets. Grow the audience: Design and refine strategies that expand reach, deepen engagement, and help the right stories find the right people. Scale with AI: Design processes that make the team faster and more ambitious, using AI to expand what’s possible without losing the human edge that makes the work compelling. Turn attention into action: Build a content engine that informs, entertains, and converts. Help curious readers/watchers become customers and advocates. Experiment relentlessly: Test new channels, formats, and ideas. Push Ramp into spaces we haven’t been before. Partner across Ramp: Work with executives, product leaders, and subject-matter experts to develop sharp points of view that only Ramp can deliver. Raise the bar: Set the standard for a content organization that will grow under your leadership. What You Need Proven experience building high-quality content across formats, with comfort being on-camera or shaping on-camera work. Strong editorial judgment and the ability to decide what not to make. Fluency in modern media patterns: hooks, pacing, serial formats, and audience retention. A clear point of view on how AI changes content creation and distribution, without outsourcing taste to tools. A track record of building content strategies that drive both brand perception and business outcomes. Experience in, or a strong desire to learn about, fintech. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $10,000 per year) Parental Leave Pet insurance Centralized home-office equipment ordering for all employees Health and Wellness stipend In-office perks: lunch, snacks, drinks, and more Budget for intra-office travel Relocation support to NYC or SF (as needed) Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Build and nurture relationships with high-value customers, drive product adoption and account growth, and lead strategic reviews and launches. | Minimum 3 years in B2B sales or account management, strong communication skills, organizational abilities, and familiarity with sales tools. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth. What You’ll Do • Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts • Develop deep, multi-threaded relationships with decision makers at your customers • Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts • Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases • Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams • Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle What You Need • Minimum 3 years of new business sales or account management experience in a B2B organization • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts • Excellent verbal and written communication skills, as well as interpersonal skills • Organizational, project management, and time management skills • Familiarity with basic sales tools and common metrics • High adaptability and understanding of change within the evolution of a startup Nice to Haves • Bachelor’s degree from an accredited university • Experience with financial services sales • Experience at a high-growth startup • Expertise in using Salesforce, Outreach, or other productivity tools • Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) For candidates located in NYC or SF, the pay range for this role is $136,000- $225,500. For candidates located in all other locations, the pay range for this role is $122,400-$202,950. We are hiring for two levels within this role. Benefits (for U.S.-based full-time employees) • 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Flexible PTO • Fertility HRA (up to $5,000 per year) • WFH stipend to support your home office needs • Wellness stipend • Parental Leave • Relocation support to NYC or SF (as needed) • Pet insurance Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice Compensation Range: $122.4K - $225.5K

Manage and execute logistics for 100+ events annually, coordinate event operations, manage budgets and ROI, and collaborate cross-functionally to align events with sales and marketing goals. | Background in B2B tech or SaaS event marketing or management, strong organizational and communication skills, experience with event marketing platforms, proficiency in office productivity tools, and ability to travel. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the Role This role will drive core growth lead generation by supporting our third-party events strategy as we scale Ramp’s presence at conferences and industry events. You will work cross-functionally with Sales and Marketing to deliver high-impact events that showcase Ramp’s core product value while building meaningful connections with our target audience. Responsibilities include critical operational support to two Event Marketing Managers. You'll gain hands-on experience across our full events portfolio while working alongside experienced marketers who will help develop your skills. This is an opportunity to build your events marketing career during a pivotal moment in Ramp's trajectory. What You'll Do Execute end-to-end event logistics for 100+ events annually, including conferences, tradeshows, and industry events Coordinate event operations including prospectus, vendor, asset, and documentation management in addition to pre-event Manage event budgets and track ROI metrics such as attendance rates, pipeline generated, and cost-per-lead across all programs Partner with sales, customer success, and content teams to ensure events align with regional priorities and deliver against pipeline targets Optimize event processes and systems to improve efficiency, attendee experience, and data capture as we scale our programs What You Need Background in events marketing, field marketing, or event management in a B2B tech or SaaS setting, with the ability to plan and execute impactful events. Proven track record of strong organizational skills with meticulous attention to detail and ability to juggle multiple tasks simultaneously Experience with event marketing tools and platforms (e.g. Salesforce, Marketo, Hubspot, Splash, or similar CRM/marketing automations) Excellent written and verbal communication skills with a customer service mindset for working with vendors and internal teams Proficiency in Notion, Google Workspace and Microsoft Office; willingness to quickly learn and adopt AI tools Self-starter attitude with ability to take direction, ask clarifying questions, and execute tasks independently once trained Ability to travel multiple times a quarter Nice-to-Haves Bachelor's degree in Marketing Experience in high-growth start-up environments Experience working cross-functionally with direct and indirect (channel) sales organizations Experience working at fintech or finance company Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $5,000 per year) WFH stipend to support your home office needs Wellness stipend Parental Leave Relocation support to NYC or SF (as needed) Pet insurance Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Support the Capital Markets Team in live transactions and evaluate the impact of various funding strategies. Engage cross-functionally on key strategic initiatives and manage day-to-day aspects of Ramp’s warehouse and ABS facilities. | A Bachelor’s Degree in finance or related field and 3+ years of experience in ABS trading or securitization are required. Candidates should possess excellent financial modeling skills and be detail-oriented with strong communication abilities. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About the role We're seeking a driven Capital Markets Associate to join Ramp's growing Finance and Capital Markets team. This role offers a unique opportunity to help build and scale a best-in-class Capital Markets function while making significant contributions to Ramp's growth. As a key member of our team, you'll play a pivotal role in optimizing and executing Ramp's funding strategies while leveraging your expertise to help manage our capital partner relationships. You’ll also serve as a critical cross-functional partner, collaborating closely with teams across accounting, data, engineering, finance, product, treasury, and risk. This position presents a rare opportunity for professional growth and development, regular exposure to Ramp’s leadership team, and the chance to make a true impact at a fast-paced start-up. What you’ll do Support the Capital Markets Team in live transactions with modeling, structuring, internal memos, lender communication, document review, and document execution Evaluate the impact of various funding strategies under the context of Ramp’s broader corporate strategy Engage cross-functionally on key strategic initiatives including product expansion, financial partnerships, bank partnerships, and issuing partnerships Evaluate economic outcomes and capital implications of new products and commercial agreements Manage the day-to-day aspects of Ramp’s warehouse facilities and ABS facilities Own the suite of Capital Markets models Ensure the accuracy of the Capital Markets data tapes and assist with rearchitecting them for product changes Be the point person for field exams, audit requests, ratings agencies, and lender comms Identify ways to automate and streamline processes to increase efficiency and scalability What you’ll need Bachelor’s Degree in finance, economics, or related field 3+ years of experience working in a sell-side or buy-side ABS trading, securitization or asset financing-related role Excellent financial modeling and quantitative data analytics skills Comfortable with large data sets Extremely detail-oriented with a high regard for precision Relationship-minded with excellent communication abilities, both written and verbal Ability to thrive in small, collaborative, and ambiguous environments Ability to blend strategic and tactical skills Nice to have SQL/Python skills Experience with capital-intensive fintech businesses Experience building Looker dashboards Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $5,000 per year) WFH stipend to support your home office needs Wellness stipend Parental Leave Relocation support to NYC or SF (as needed) Pet insurance Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Lead technical discovery and demos, design public sector financial solutions, support compliance and procurement requirements, collaborate cross-functionally, and guide complex sales cycles. | 7-10 years in SaaS or fintech solutions consulting or sales engineering, expertise in financial systems and ERP integrations, public sector experience, technical skills including APIs and security, and a relevant bachelor's degree. | About Ramp At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies. About The Role As a Solutions Consultant, Public Sector at Ramp, you’ll serve as the primary technical and financial advisor for government agencies, educational institutions, and nonprofits evaluating Ramp. You will guide prospective customers through technical discovery, design tailored solutions that align with compliance and security requirements, and deliver compelling demos that highlight Ramp’s ability to modernize financial workflows. Partnering closely with Sales, Product, Engineering, and Compliance, you’ll act as the bridge between complex customer needs and Ramp’s platform capabilities. Your role is equal parts storyteller, architect, and trusted advisor—helping public sector organizations unlock efficiencies while navigating procurement, compliance, and multi-stakeholder environments. What You'll Do • Lead Technical Discovery & Demos: Conduct deep technical and workflow discovery with public sector prospects; deliver customized demos showcasing Ramp’s value for finance, procurement, and compliance teams. • Design Public Sector Solutions: Architect secure, scalable solutions leveraging Ramp’s APIs, ERP integrations, and compliance frameworks to meet the unique needs of federal, state, and local governments. • Partner in Complex Sales Cycles: Collaborate with Account Executives to drive technical consensus across diverse stakeholders, translating technical concepts into strategic outcomes. • Support Security & Compliance Alignment: Ensure proposed solutions align with FedRAMP, SOC 2, HIPAA, CJIS, and relevant procurement requirements. • Guide RFPs & Proposals: Lead technical evaluations, respond to RFPs, and build ROI analyses that demonstrate Ramp’s value. • Collaborate Cross-Functionally: Work closely with Product, Engineering, and Compliance to prioritize integrations and share public sector customer insights that shape Ramp’s roadmap. • Enable Seamless Implementation: Partner with Customer Success on post-sale deployments, ensuring customers achieve value from Ramp quickly and securely. • Act as a thought leader in public sector finance modernization: participating in industry events, conferences, and customer workshops. What You'll Need • 7–10 years of experience in Solutions Consulting, Sales Engineering, or Solutions Architecture at a SaaS or fintech company. • Strong background in financial systems, accounting workflows, and ERP integrations. • Hands-on expertise with API integrations, SFTP configurations, and security protocols. • Experience supporting public sector organizations, with a working knowledge of procurement processes, compliance frameworks, and IT/security requirements. • Ability to influence and present to executive stakeholders across technical and business functions. • Proven success navigating long, multi-stakeholder sales/adoption cycles. • Bachelor’s degree in computer science, engineering, business, finance, or a related field. Additional Qualifications • Familiarity with federal and state procurement frameworks. • Experience with government financial systems (e.g., Oracle, PeopleSoft, Workday, SAP). • Programming familiarity (Python, SQL, Java) for solution prototyping. • Cloud platform knowledge (AWS, Azure, GCP). • Project management certification (e.g., PMP, PMI-ACP). Benefits (for U.S.-based full-time employees) • 100% medical, dental & vision insurance coverage for you • Partially covered for your dependents • One Medical annual membership • 401k (including employer match on contributions made while employed by Ramp) • Flexible PTO • Fertility HRA (up to $5,000 per year) • WFH stipend to support your home office needs • Wellness stipend • Parental Leave • Relocation support to NYC or SF (as needed) • Pet insurance Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice