Raintree Systems, Inc

Lead and optimize revenue operations across sales, marketing, and customer success to drive growth and efficiency using Salesforce and data-driven insights. | 5-7+ years in SaaS sales with 3-5 years in RevOps, Salesforce admin skills, Bachelor's degree required, Master's preferred, experience in healthtech or RCM is a plus. | Director of Revenue Operations Remote U.S. - (designated states) This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX. We are currently seeking an exceptional Director of Revenue Operations to join our Revenue Operations team. Reporting to the Chief Executive Officer, this individual will be the architect of Raintree’s revenue engine, aligning sales, marketing, and customer success into a unified system that accelerates growth. You will oversee all tools, processes, and insights our teams need to consistently exceed quota. You'll maintain Salesforce as a single source of truth, achieve 90%+ forecast accuracy in 6 months, and ensure our prospect database is detailed and differentiated in our market. You will also develop reporting that drives adherence to the sales process and enables accountability across the team. Duties and Responsibilities: • Own the Revenue Engine: Lead the strategy and execution of revenue operations across Sales, Marketing, and Customer Success to accelerate growth and maximize efficiency. • Drive Process and Systems Optimization: Oversee all tools, including AI solutions, to ensure they enable the team across various segments and verticals. You will own revenue reporting, forecasting, and analytics, striving to achieve 90%+ accuracy within the first 3 months. • Enhance Go-to-Market (GTM) Strategy: Drive GTM process improvements, including lead routing, territory design, quota setting, and pipeline management. You will collaborate with sales leadership to design incentive plans and territories to achieve ambitious growth targets. • Ensure Data Integrity: Maintain data hygiene and an updated prospect database, ensuring all opportunities have accurate and complete information. You will also partner with sales enablement to ensure tools, content, and training are accurate, recent, and drive performance. • Provide Strategic Insights: Provide visibility into sales and marketing performance to the Executive Leadership Team (ELT) and develop a clear feedback loop with Product and Sales. You'll be a key partner in running analysis and compiling materials for board engagement. Position Proficiencies and Requirements: • Experience: • 5-7+ years of expertise in SaaS sales, with at least 3-5 years in a dedicated RevOps role. • Proven experience in healthtech, EMR, or RCM is a significant plus. • A track record of leading RevOps functions at other high-growth SaaS businesses. • Education: • A Bachelor’s degree is required; a Master's degree is a plus. • Salesforce certifications are preferred. Competencies to Drive Success: • Strong executive presence and the ability to influence C-level stakeholders. • Analytical rigor with the ability to convert complex data into clear, actionable strategy. • Technical Proficiency: Must have 3+ years of experience using Salesforce with an admin-level skillset. • Collaboration: Excellent communication and cross-functional collaboration skills. • Bias for Execution: High integrity, an ownership mindset, and a drive to get things done. Why This Role Is Exciting This is a unique opportunity to architect process and structure in a high-growth company that is a leader in an industry that helps people in need. You will have high visibility with executive leadership and a direct opportunity to impact the company's valuation. You will be a core part of building the foundation for Raintree’s next phase of growth. Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA, 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Manage sales territory to achieve targets by prospecting, developing, and closing new business in Physical Therapy practices, using CRM tools and collaborating with marketing. | Bachelor's degree or relevant experience, 5+ years sales success in SaaS/Healthcare IT, preferably with EMR/EHR knowledge, strong communication and organizational skills, and ability to travel up to 50%. | Account Executive - Southwest (DPT/PT are welcome to apply) Remote U.S. - Designated States (AZ, CO, KS, TX, NM, NV, OK, UT) The Account Executive - Southwest Territory is responsible for prospecting, developing and managing sales into Physical Therapy office environments within their defined territory. This is a quota carrying position with responsibility to drive annualized revenue across the product lines offered by Raintree, including but not limited to EMR/EHR/PM Software, SaaS offerings, Revenue Cycle Management (RCM), and third-party partner products. The role focuses on software and RCM business generation from new customers. Duties and Responsibilities ● Independently manage a sales territory to achieve assigned quarterly and annual sales targets while working as part of a team ● Generate new business from product and services sales to mid-sized to large Physical Therapy practices ● Prospect for potential customers using direct methods, such as calls and face-to-face meetings, and indirect methods such as networking ● Identify and qualify new prospects to continually build pipeline ● Promptly and effectively engage with prospects identified through marketing lead generation efforts ● Provide useful feedback to marketing group on lead quality ● Accurately track each prospect through the sales stages within CRM system ● Manage current quarter business and subsequent quarters' pipeline proactively and consistently ● Drive the sales cycle from initial customer engagement to closure ● Provide accurate forecasts around sales pipeline on a monthly basis ● Implement business and marketing initiatives to drive quota achievement ● Develop and maintain key account plans that identify opportunities to deliver value, including strategic motivators, main stakeholders, buying processes, and forecasted sales ● Articulate and evangelize the vision and positioning of the organization and its solutions to differentiate capabilities to clients ● Develop and maintain a high level of domain and competitive knowledge on industries and products to leverage in the sales cycle ● Effectively demonstrate products and services ● Provide feedback to Sales Management related to the market and competitor environment ● Contract negotiations with prospective clients ● Travel within assigned territory and/or for industry events up to 50% of the time Position Proficiencies and Requirements ● Bachelor's degree or relevant work experience. Doctorate of Physical Therapy (DPT) welcomed. ● At least five years of documented success in sales within SaaS/Healthcare IT industries. ● Experience selling EMR/EHR or other Systems of Record preferred ● Knowledge of the healthcare IT industry and/or healthcare practice experience preferred. ● General computer proficiency, including working knowledge of Google Suite, Microsoft Office Applications (Word, PowerPoint, Excel, etc.), Outreach.io and Salesforce.com ● Well-developed verbal, listening and phone communication skills ● Good written communication skills with the ability to write routine correspondence ● Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Competencies to Drive Success ● Ability to define problems, collect data, establish facts, and identify trends ● Ability to exercise good judgment and escalate issues appropriately ● Demonstrates relationship building skills both internally and externally ● Strong organizational skills and ability to execute manual detailed tasks ● Strong customer service focus and commitment ● Ability to establish and maintain effective working relationships within the team ● Ability to work well with diverse personalities ● Tactful, mature and flexible Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA, 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Develop and maintain relationships with top physical therapy organizations to drive enterprise sales and revenue growth, create thought leadership content, and manage sales pipeline and account plans. | At least five years of enterprise sales experience in SaaS within regulated industries, preferably healthcare IT, with strong relationship building, negotiation, and CRM skills, and willingness to travel up to 50%. | Enterprise Account Executive - East Location: Remote (Eastern and Central Time Zones Preferred) The Enterprise Account Executive - is responsible for (1) developing and maintaining relationships with the top Physical Therapy (PT) organizations across the Country with the ultimate goal to sign them as customers, (2) working cross functionally to develop and execute thought leadership content and (3) assist where applicable as an industry expert in mid-market space to progress new logo business to closure. This is a quota carrying position with responsibility to drive annualized revenue across the product lines offered by Raintree, including but not limited to EHR/PM Software, Revenue Cycle Management (RCM), BI and third-party partner products. Duties and Responsibilities Develop, maintain and manage relationships with top PT organizations throughout the Country with the objective of signing them as customers for the company Drive and deliver bookings in Enterprise space Thought Leader that is responsible for working cross functionally on creating content Industry expert to be utilized for both in person and remote events Build out PT network that can be leveraged by company Provide useful feedback to marketing group Manage current quarter business and subsequent quarters' pipeline proactively and consistently Implement business and marketing initiatives to drive quota achievement Develop and maintain key account plans that identify opportunities to deliver value, including strategic motivators, main stakeholders, buying processes, and forecasted sales Articulate and evangelize the vision and positioning of the company and its solutions to differentiate our capabilities to clients Develop and maintain a high level of domain and competitive knowledge on industries and products to leverage in the sales cycle Effectively demonstrate products and services Provide feedback to leadership and cross functional teams related to the market and competitor environment Accurately track each prospect through the sales stages within CRM system Work cross functionally to drive overall business objectives Travel within assigned territory and/or for industry events Position Proficiencies and Requirements Bachelor's degree or relevant work experience in a similar role At least five years of documented success in Enterprise sales with SaaS, in a highly regulated industry (Healthcare IT, FinTech, InsureTech etc.) Experience selling EMR/EHR, ERP, CRM's and/or related Systems of Record preferred Experience selling practice management, electronic health record software, revenue cycle management, billing, and/or other healthcare information systems and services are preferred Knowledge of the healthcare IT industry and/or rehab and therapy markets are a plus Demonstrated relationship building skills that extend to internal team members in pre- and post-sales Ability to quickly understand products and services and effectively identify how they can provide value to a prospective customer Strong negotiating skills Excellent verbal and written communication skills General computer proficiency, including working knowledge of Google Suite, Microsoft Office Applications (Word, PowerPoint, Excel, etc.) and Salesforce.com Travel up to 50% of time Competencies to Drive Success Ability to define problems, collect data, establish facts, and identify trends Ability to exercise good judgment and escalate issues appropriately Motivating Accountable Demonstrates relationship building skills both internally and externally Strong organizational skills and ability to execute manual detailed tasks Strong customer service focus and commitment Ability to establish and maintain effective working relationships within the team Ability to work well with diverse personalities Tactful, mature and flexible Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.