Raintree Systems, Inc

Manage revenue operations by optimizing processes, analyzing data, and supporting sales and marketing teams. | 3-6 years in revenue or sales operations with strong Salesforce CRM expertise and cross-functional collaboration skills. | Sr. Revenue Operations Analyst/Revenue Operations Manager Remote U.S. (designated states) This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX, UT, VA. Raintree, the leading provider of efficiency tools and engagement features for healthcare providers in physical and occupational therapy, is looking for a Sr. Revenue Operations Analyst/Revenue Operations Manager to join our growing Business Operations team. This position will be responsible for assisting sales, marketing, and operations leadership in maximizing revenue through optimization of processes, data-driven insights, and technology. They will collaborate closely with key stakeholders on business initiatives, remove silos between teams, and provide key day-to-day operational support. This is a dynamic business improvement role. The ideal candidate will have strong interpersonal communication skills, business and technical acumen, meticulous attention to detail, and be comfortable managing and prioritizing a variety of projects. Duties and Responsibilities: • Cross-Functional Alignment: • Build relationships with sales, marketing, and other functions to understand business needs and challenges, and collaborate to ensure consistent messaging, smooth handoffs, and attainment of shared goals. • Act as the voice of sales in cross-functional initiatives, including product commercialization, ensuring excellence in executing on related operational needs. • Process Optimization: • Design and implement standardized, efficient workflows for the customer lifecycle, including lead management, opportunity management, forecasting, etc. • Proactively audit processes, systems, and data to ensure a high level of quality and effectiveness throughout the sales function • Manage business improvement projects end-to-end in line with Raintree’s go-to-market approach and data-driven insights. • Collaborate with the business systems team to design, test, implement, and optimize Raintree’s best-in-class revenue tech stack, and support adoption by sales. • Data Analysis & Governance: • Creation and maintenance of sales, marketing, and revenue-related reporting and dashboards in the CRM and/or BI platform. • Analyze metrics to provide insights into revenue, sales funnel effectiveness, and KPIs for executives. • Maintain high data quality within systems, ensuring accurate reporting and actionable insights. • Sales Support: • Act as subject matter expert on Raintree processes, data, and revenue systems, and hold ownership of resolving related inquiries from salespeople and other Rainees. • Support deal desk functions by enabling reps on pricing and contract generation tooling, and providing related Tier 1 support. • Provide tools, training, and documentation to support sales team efficiency and self-sufficiency. • Other duties as assigned. Position Proficiencies and Requirements: • 3-6 years’ experience in revenue operations, sales operations, business analysis, or a related function • Strong expertise with Salesforce CRM required; proficiency with other revenue technologies preferred (Hubspot, Outreach, Gong, Chili Piper, Gainsight, etc.) • Working knowledge of sales, customer experience, and marketing processes and related data; • Proficient in MS Excel, Google Sheets, Pigment, or Tableau for analysis • Excellent verbal & written interpersonal communication skills • Experience working with multiple cross-functional teams Competencies to Drive Success: • Team Player: able to work in a highly collaborative environment; • Analytical: Easily understands complex data and can effectively communicate actionable insights. Able to think critically about business problems, ask questions, and listen to understand challenges and deliver optimal solutions.; • Organization and Planning: plans, organizes and prioritizes projects in an efficient, productive manner, with limited supervision if necessary and maintains a high attention to detail; • Persistent: demonstrates tenacity and willingness to go the distance to get something done; • Adaptable: adjusts quickly to changing priorities and conditions, anticipates and copes effectively with the complexity of change. Our Perks • Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA • 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave About Raintree Systems Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ehDXtt5ANC

Optimize revenue operations processes and collaborate cross-functionally to maximize business efficiency. | 3-6 years experience in revenue or sales operations, strong CRM and data analysis skills, and excellent communication. | Sr. Revenue Operations Analyst/Revenue Operations Manager Remote U.S. (designated states) This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX, UT, VA. Raintree, the leading provider of efficiency tools and engagement features for healthcare providers in physical and occupational therapy, is looking for a Sr. Revenue Operations Analyst/Revenue Operations Manager to join our growing Business Operations team. This position will be responsible for assisting sales, marketing, and operations leadership in maximizing revenue through optimization of processes, data-driven insights, and technology. They will collaborate closely with key stakeholders on business initiatives, remove silos between teams, and provide key day-to-day operational support. This is a dynamic business improvement role. The ideal candidate will have strong interpersonal communication skills, business and technical acumen, meticulous attention to detail, and be comfortable managing and prioritizing a variety of projects. Duties and Responsibilities: • Cross-Functional Alignment: • Build relationships with sales, marketing, and other functions to understand business needs and challenges, and collaborate to ensure consistent messaging, smooth handoffs, and attainment of shared goals. • Act as the voice of sales in cross-functional initiatives, including product commercialization, ensuring excellence in executing on related operational needs. • Process Optimization: • Design and implement standardized, efficient workflows for the customer lifecycle, including lead management, opportunity management, forecasting, etc. • Proactively audit processes, systems, and data to ensure a high level of quality and effectiveness throughout the sales function • Manage business improvement projects end-to-end in line with Raintree’s go-to-market approach and data-driven insights. • Collaborate with the business systems team to design, test, implement, and optimize Raintree’s best-in-class revenue tech stack, and support adoption by sales. • Data Analysis & Governance: • Creation and maintenance of sales, marketing, and revenue-related reporting and dashboards in the CRM and/or BI platform. • Analyze metrics to provide insights into revenue, sales funnel effectiveness, and KPIs for executives. • Maintain high data quality within systems, ensuring accurate reporting and actionable insights. • Sales Support: • Act as subject matter expert on Raintree processes, data, and revenue systems, and hold ownership of resolving related inquiries from salespeople and other Rainees. • Support deal desk functions by enabling reps on pricing and contract generation tooling, and providing related Tier 1 support. • Provide tools, training, and documentation to support sales team efficiency and self-sufficiency. • Other duties as assigned. Position Proficiencies and Requirements: • 3-6 years’ experience in revenue operations, sales operations, business analysis, or a related function • Strong expertise with Salesforce CRM required; proficiency with other revenue technologies preferred (Hubspot, Outreach, Gong, Chili Piper, Gainsight, etc.) • Working knowledge of sales, customer experience, and marketing processes and related data; • Proficient in MS Excel, Google Sheets, Pigment, or Tableau for analysis • Excellent verbal & written interpersonal communication skills • Experience working with multiple cross-functional teams Competencies to Drive Success: • Team Player: able to work in a highly collaborative environment; • Analytical: Easily understands complex data and can effectively communicate actionable insights. Able to think critically about business problems, ask questions, and listen to understand challenges and deliver optimal solutions.; • Organization and Planning: plans, organizes and prioritizes projects in an efficient, productive manner, with limited supervision if necessary and maintains a high attention to detail; • Persistent: demonstrates tenacity and willingness to go the distance to get something done; • Adaptable: adjusts quickly to changing priorities and conditions, anticipates and copes effectively with the complexity of change. Our Perks • Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA • 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave About Raintree Systems​ Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Develop and maintain relationships with top physical therapy organizations to drive enterprise sales and revenue growth, create thought leadership content, and manage sales pipeline and account plans. | At least five years of enterprise sales experience in SaaS within regulated industries, preferably healthcare IT, with strong relationship building, negotiation, and CRM skills, and willingness to travel up to 50%. | Enterprise Account Executive - East Location: Remote (Eastern and Central Time Zones Preferred) The Enterprise Account Executive - is responsible for (1) developing and maintaining relationships with the top Physical Therapy (PT) organizations across the Country with the ultimate goal to sign them as customers, (2) working cross functionally to develop and execute thought leadership content and (3) assist where applicable as an industry expert in mid-market space to progress new logo business to closure. This is a quota carrying position with responsibility to drive annualized revenue across the product lines offered by Raintree, including but not limited to EHR/PM Software, Revenue Cycle Management (RCM), BI and third-party partner products. Duties and Responsibilities Develop, maintain and manage relationships with top PT organizations throughout the Country with the objective of signing them as customers for the company Drive and deliver bookings in Enterprise space Thought Leader that is responsible for working cross functionally on creating content Industry expert to be utilized for both in person and remote events Build out PT network that can be leveraged by company Provide useful feedback to marketing group Manage current quarter business and subsequent quarters' pipeline proactively and consistently Implement business and marketing initiatives to drive quota achievement Develop and maintain key account plans that identify opportunities to deliver value, including strategic motivators, main stakeholders, buying processes, and forecasted sales Articulate and evangelize the vision and positioning of the company and its solutions to differentiate our capabilities to clients Develop and maintain a high level of domain and competitive knowledge on industries and products to leverage in the sales cycle Effectively demonstrate products and services Provide feedback to leadership and cross functional teams related to the market and competitor environment Accurately track each prospect through the sales stages within CRM system Work cross functionally to drive overall business objectives Travel within assigned territory and/or for industry events Position Proficiencies and Requirements Bachelor's degree or relevant work experience in a similar role At least five years of documented success in Enterprise sales with SaaS, in a highly regulated industry (Healthcare IT, FinTech, InsureTech etc.) Experience selling EMR/EHR, ERP, CRM's and/or related Systems of Record preferred Experience selling practice management, electronic health record software, revenue cycle management, billing, and/or other healthcare information systems and services are preferred Knowledge of the healthcare IT industry and/or rehab and therapy markets are a plus Demonstrated relationship building skills that extend to internal team members in pre- and post-sales Ability to quickly understand products and services and effectively identify how they can provide value to a prospective customer Strong negotiating skills Excellent verbal and written communication skills General computer proficiency, including working knowledge of Google Suite, Microsoft Office Applications (Word, PowerPoint, Excel, etc.) and Salesforce.com Travel up to 50% of time Competencies to Drive Success Ability to define problems, collect data, establish facts, and identify trends Ability to exercise good judgment and escalate issues appropriately Motivating Accountable Demonstrates relationship building skills both internally and externally Strong organizational skills and ability to execute manual detailed tasks Strong customer service focus and commitment Ability to establish and maintain effective working relationships within the team Ability to work well with diverse personalities Tactful, mature and flexible Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.