Raintree Systems, Inc

Lead month-end close, manage audit liaison, perform reconciliations and journal entries, and set documentation standards. | CPA certification and 6–10 years of progressive accounting experience, preferably in Public Accounting and Software/SaaS industry. | Accounting Manager (CPA) Remote U.S. (designated states) Department: Finance Reports to: Corporate Controller This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX, VA. At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people, and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary. We are currently seeking an exceptional Accounting Manager to join our Finance leadership team. Reporting to the Corporate Controller, this individual will be responsible for managing the daily operations of the finance department for our fast-growing, PE-backed software company. This role is designed for a lead-by-example professional who possesses the technical sophistication to manage the financial audit and the operational willingness to support the team’s foundational work as we scale our department. As a lead-by-example working manager, you will ensure our financial records are flawless, our reporting is efficient, and our annual audits are seamless. During your first year, you will serve as a key functional stakeholder in our digital transformation, helping to implement our new ERP, billing, and AP software systems to support our rapid expansion. You will be a working manager, providing both strategic oversight and direct execution to ensure our department's success. Duties and Responsibilities: Financial Operations Close Management: Lead the end-to-end month-end close process, serving as the primary project lead to ensure a timely and accurate ledger. You will be responsible for maintaining the close calendar, monitoring progress against key milestones, and providing transparent status updates to the Controller. Your goal is to compress the close cycle while ensuring all key deliverables —including departmental P&Ls and variance analyses— are ready for executive review. Accounting Support: While this is a leadership role, you will be expected to support the team by performing select reconciliations, preparing complex journal entries, and assisting with data entry as needed. As the manager, you will set the standard for documentation, ensuring all reconciliations meet rigorous criteria for completeness and accuracy. You don't just review the work; you define what "audit-ready" looks like through hands-on leadership and a "roll-up-your-sleeves" mentality. Treasury & AP: Oversee daily cash positioning and the Accounts Payable function, balancing vendor relationships with strategic liquidity management. Audit & Reporting: Audit Liaison: Serve as a key internal lead for the external auditors, ensuring all PBC (Provided by Client) requests and supporting schedules are delivered with high integrity. Financial Reporting: Collaborate with the external audit firm to draft annual financial statements, ensuring all footnote disclosures are accurate and GAAP-compliant. GAAP: Serve as the internal lead for GAAP inquiries. You will research and document accounting treatments for complex areas—such as revenue recognition and capitalization—to ensure our financial reporting remains accurate and compliant as the business evolves. Systems Transformation (Year 1 Focus): Functional Stakeholder: Act as a key contributor in the implementation of a new ERP, Billing System, and AP platforms. Process Design: Leverage your hands-on work with the current ledger to help map and configure the new tech stack for maximum efficiency and ASC 606 compliance. Professional Credentials CPA required. Bachelor’s degree in Accounting or Finance Experience & Background Experience: 6–10 years of progressive accounting experience, ideally starting in Public Accounting (Big 4 or Mid-Tier). Experience in the Software/SaaS industry is preferred Operational Willingness: You are a seasoned professional who understands that in a fast growing company, no task is too small if it ensures a clean close. You are comfortable navigating an ERP and entering data when the situation requires it. PE Environment: You are comfortable with high-velocity reporting and managing through change. Competencies to Drive Success: Technical Skills Deep expertise in U.S. GAAP (specifically ASC 606). Advanced Excel skills; high comfort level learning and "power-using" new accounting software. Experience with SaaS billing engines (e.g., Rillet, Sage Intacct, NetSuite) and automated collection/AP tools (Ramp, Bill.com, Stampli, Tipalti). The "Soft" Skills Resilience: You thrive in the "building phase" where processes aren't yet perfect. Detail-Obsessed: You catch the outlier in the spreadsheet that everyone else missed. Communicator: You can translate complex accounting treatments into plain English for non-finance stakeholders. About Raintree Systems​ Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Lead all legal affairs, ensure compliance, manage contracts, IP, governance, litigation, and provide legal guidance to executive leadership. | J.D. from an accredited law school, active law license, 10+ years of legal experience including healthcare or technology sectors, expertise in healthcare law and regulation, proven contract and risk management skills. | Head of Legal Remote U.S. - (designated states) This position is fully remote and ideally from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX. The Opportunity Raintree Inc. is seeking an experienced and strategic Head of Legal to lead all legal affairs and ensure the company's integrity and compliance. Reporting directly to the CFO, this role will serve as a key member of the senior leadership team, providing proactive legal guidance on strategic initiatives, complex transactions, regulatory compliance, and day-to-day operations in a rapidly evolving healthcare technology environment. Key Responsibilities Executive Counsel: Serve as the primary legal advisor to the CEO and executive leadership on all material legal and regulatory matters, including corporate strategy, risk management, and governance. Compliance and Regulatory: Manage and oversee the company’s legal compliance programs, particularly those related to healthcare laws (HIPAA, HITECH, etc.), EMR regulations, data privacy, and security standards. Commercial Transactions: Draft, review, and negotiate a wide range of commercial contracts, including enterprise-level customer agreements, vendor and partnership agreements, and licensing terms. Intellectual Property: Advise on and manage the company’s intellectual property portfolio, including patents, trademarks, and proprietary data. Corporate Governance: Oversee corporate governance matters, including board materials, minute-taking, and ensuring compliance with all statutory and regulatory requirements. Litigation and Risk Management: Manage external counsel on any litigation matters and develop strategies to mitigate legal risk across all areas of the business. HR Support: Provide legal guidance on employment law matters, human resources issues, and internal investigations. Project Management: Manage certain projects that have a strong overlap with legal activities, such as M&A related due diligence and post-acquisition integration activities. Required Qualifications Juris Doctor (J.D.) degree from an accredited law school. Active license to practice law in at least one U.S. jurisdiction. Minimum of 10 years of combined legal experience in a law firm and/or in-house legal department. Significant experience in the healthcare technology (HealthTech) or EMR/EHR space, with deep expertise in U.S. healthcare regulatory compliance (e.g., HIPAA, state privacy laws). Must be well versed in emerging topics such as artificial intelligence and current and pending healthcare law, and their potential impact to Raintree. Proven track record in contract negotiation, corporate law, M&A, and risk management. Excellent communication, interpersonal, and presentation skills, with the ability to clearly articulate complex legal issues to non-legal stakeholders. Preferred Qualifications Previous experience as a General Counsel, Associate GC or Head of Legal in a high-growth technology company. Experience working in the software industry with other SaaS business models. Familiarity with the physical therapy or broader rehabilitation market. Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA, 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems​ Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Support product positioning, develop messaging, and assist in go-to-market plans to drive product adoption. | Experience in product marketing or related roles, strong communication skills, and ability to manage multiple projects. | Product Marketing Specialist Remote U.S. (designated states) Department: Marketing Reports to: Sr. Director, Product Marketing This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX. At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people, and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary. The Product Marketing Specialist is responsible for helping define, communicate, and bring to market differentiated value for the company’s products and solutions. This role blends customer insight, product knowledge, competitive awareness, and strong messaging skills to support go-to-market (GTM) planning, product launches, sales enablement, and adoption/retention initiatives. This person will be a customer advocate across the organization, thrive in agile ways of working, and be highly effective at building cross-functional relationships, driving alignment, and executing with excellence. The ideal candidate is a collaborative, detail-oriented marketer who can translate product capabilities into compelling stories and programs that resonate with target audiences and drive measurable impact. Duties and Responsibilities Support product positioning, messaging, and value proposition development across core products and new innovations. Partner with Product Management to understand roadmap priorities, customer needs, and product differentiation; translate into market-ready narratives. Contribute to GTM plans for launches and enhancements, including target audience definition, key messages, channels, timelines, and success metrics. Develop and maintain customer personas, use cases, and buyer journey insights to inform content and campaigns. Create and update sales enablement materials (e.g., pitch decks, one-pagers, competitive battlecards, FAQs, objection handling). Coordinate cross-functionally with Marketing, Sales, Customer Success, Support, and Product to ensure consistent messaging and execution. Gather and synthesize market intelligence (competitive landscape, trends, customer feedback) and share actionable insights with stakeholders. Support product webinars, events, and other product education moments for prospects and customers in partnership with internal teams. Collaborate on customer marketing inputs (case studies, testimonials, reference stories) that highlight measurable outcomes and client value. Essential Business Experience and Technical Skills: 100% self-starter/motivated Does not wait for instruction; executes independently Leads with curiosity and challenges assumptions Fearless with a sense of urgency to accomplish difficult tasks related to competitive intel Experience in product marketing, B2B marketing, or related roles (SaaS/technology experience preferred). Strong writing, editing, and storytelling skills with the ability to simplify complex concepts into clear, compelling messaging. Demonstrated experience supporting product launches and GTM execution in cross-functional environments. Understanding of marketing fundamentals (segmentation, positioning, messaging frameworks, funnel concepts, campaign collaboration). Experience developing enablement content and partnering with Sales and Customer Success teams. Strong project management skills, with the ability to manage multiple priorities, timelines, and stakeholders simultaneously. Analytical mindset with comfort using data to inform decisions (e.g., win/loss or competitive inputs). Experience with common marketing and collaboration tools (e.g., CRM such as Salesforce, marketing automation, project management tools). Strong interpersonal skills; ability to build, manage, and influence relationships at all levels. Accustomed to working in fast-moving environments; proactive, adaptable, and eager to experiment, learn, and improve processes. Competencies to Drive Success A change agent never satisfied with the status quo, and has an entrepreneurial mindset and can-do spirit. Uses their passion for experimentation and innovation to implement new processes and technologies. Demonstrated ability to collaborate effectively across cross-functional teams and influence without authority through proven project management expertise. A communication expert, both internally and externally, with a passion to lead with the customer at the forefront of every decision. A passion for working in a fast-moving environment and thrives in agile ways of working. Our Perks (U.S.) Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA, 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems​ Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Conduct deep technical investigations and root cause analysis to resolve complex healthcare SaaS platform issues, providing strategic feedback to product and engineering teams. | Requires 4+ years in technical support or application engineering within healthcare SaaS, with expertise in MySQL, HL7, APIs, and healthcare data standards, along with strong troubleshooting and communication skills. | Technical Support Engineer (Tier 3) Department: Client Support Remote U.S. Internal Candidates The Mission As a Tier 3 Technical Support Engineer, you are the final escalation point for complex technical issues with our healthcare SaaS platform. You will sit at the intersection of Customer Success and Engineering, acting as a high-level problem solver who ensures our clinical and administrative users experience minimal downtime. You aren't just a "troubleshooter"—you are a technical investigator. Your primary goal is to conduct a deep-dive root cause analysis (RCA) to determine whether a reported issue is a configuration error, a data integrity anomaly, or a source code bug that requires code fix. Your mission is three-fold: The Pursuit of Definitive Resolution: Your primary mission is to be the "final word." When a problem is labeled "unsolvable" by the frontline, you apply forensic methodology to find the root cause. This involves moving past symptoms (e.g., "the report is blank") to the underlying failure (e.g., "a race condition in the API is causing a null value in the SQL join"). Your goal is to provide a permanent fix, not a temporary workaround. Transforming Friction into Product Growth: Tier 3 doesn't just fix bugs; they prevent them. By identifying patterns in complex escalations, your mission is to provide high-fidelity feedback to the Engineering and Product teams. You act as a strategic filter, ensuring that developers spend their time on validated, reproducible issues that will have the highest impact on product stability. Safeguarding the Customer Trust: In the Enterprise or Healthcare (EMR) space, technical failures aren't just inconveniences—they are operational risks. Your mission is to project technical authority and calm during high-stakes "System Down" scenarios. By providing deep expertise and clear communication, you ensure the client feels that their most critical assets are in the hands of a master troubleshooter. The Role This isn't a "follow the script" position. You will navigate high-stakes ambiguity, leveraging deep forensic troubleshooting and domain expertise to stabilize critical situations. You are a mentor to Tier 2, a partner to Engineering, and a hero to our clients. Key Responsibilities: Technical Integrity & Escalation Excellence: Tier 3 is the final stop before engineering. Your success is defined by "stopping the bleeding" and protecting the development cycle. Definitive Resolution Rate: Achieving a high percentage of resolved escalations without requiring a code change, thereby maximizing existing product capabilities. Engineering Throughput Protection: Maintaining a near-zero "bounce rate" from Dev to Support by ensuring only high-fidelity, reproducible, and fully-vetted bug reports reach the Engineering team. Critical Restoration Speed: Minimizing the Mean Time to Resolution (MTTR) for High-Severity (Sev-1) incidents, ensuring minimal operational downtime for enterprise healthcare partners. 2. Knowledge Empowerment (The "Force Multiplier") A Tier 3 expert doesn't just solve problems; they build the collective intelligence of the organization. Frontline Autonomy: Measurably reducing the volume of Tier 3 escalations over time by upskilling Tier 1 and 2 teams through monthly "Technical Deep Dives." Knowledge Velocity: Driving "First-Contact Resolution" (FCR) by converting complex, one-off fixes into searchable, high-utility internal documentation and external workaround guides. Support Readiness Score: Ensuring 100% of new features and modules are "support-ready" at launch through proactive Beta involvement and the creation of early-access educational materials. 3. Product & Engineering Synergy You serve as the bridge between technical reality and product vision, translating "customer pain" into "technical requirements." Informed Product Roadmap: Providing data-backed trends from complex escalations to help Product Managers prioritize fixes that yield the highest ROI for system stability. Beta Feedback Accuracy: Improving the quality of new releases by identifying edge-case failures during the Beta phase, long before they reach the general user base. Technical Advocacy: Acting as a subject matter expert (SME) who ensures that "customer voice" is accurately reflected in engineering sprint priorities. 4. Strategic Organizational Impact Your role directly influences the health of the business and the loyalty of the client base. Enterprise Account Retention: Safeguarding long-term revenue by providing "white-glove" technical management for high-stakes enterprise clients during critical failures. Proactive Risk Mitigation: Identifying and neutralizing systemic risks (e.g., data sync failures or API bottlenecks) before they trigger a mass-outage event. Client Experience Elevation: Consistently driving high CSAT (Customer Satisfaction) scores on escalations through expert communication, technical authority, and strategic empathy. High-Stakes Communication: Distill complex technical failures into clear, empathetic, and professional updates for executive-level client stakeholders. The Ideal Candidate You are a curious, relentless problem-solver who thrives when the pressure is on. You don't just want to "close the ticket"—you want to understand why the failure happened and ensure it never happens again. The Troubleshooter: You have a "detective" mindset and the technical stamina to chase a bug through logs, databases, and APIs. The Communicator: You can translate "code-speak" into "client-speak" without losing the nuance. The Prioritizer: You can juggle multiple high-priority cases without losing sight of the client’s clinical or operational needs. The Learner: You possess an innate drive to master the Raintree ecosystem and the broader healthcare tech landscape. Key Responsibilities Deep-Dive Technical Forensics Root Cause Analysis: Investigate high-level escalations by interrogating application logs, auditing system workflows, and performing code-level reviews to isolate systemic failures. Production Data Integrity: Write and execute complex MySQL queries to identify data discrepancies and perform rigorous audits. When required, execute surgical data corrections in production environments following strict safety and compliance protocols. Interoperability & Integration Mastery Ecosystem Debugging: Diagnose and resolve HL7 and API failures to ensure seamless, real-time data synchronization between the Raintree platform and external EMR/EHR systems (e.g., Epic, Cerner). Middleware Connectivity: Troubleshoot the "handshake" between disparate healthcare systems, ensuring clinical and financial data flows remain uninterrupted. BI & Reporting Analytics Data Pipeline Troubleshooting: Analyze failures within standard reporting and Business Intelligence (BI) tools. You will identify whether an issue stems from data-sync latency, environmental configuration, or opportunities for query optimization. Insight Accuracy: Validate complex data outputs to ensure that executive-level reports remain a "single source of truth" for client operations. Engineering Partnership & Bug Lifecycle High-Fidelity Reporting: Translate sophisticated technical findings into actionable, developer-ready bug reports. You serve as the final filter, ensuring Engineering receives only verified, reproducible issues. Strategic Triage: Autonomously determine the most efficient path to resolution—deciding if a configuration "quick fix" is sufficient or if the complexity warrants a formal code deployment. Knowledge Leadership Support Scalability: Author technical documentation and advanced Knowledge Base articles that empower Tier 1 and 2 teams. Your goal is to move knowledge "downstream" to significantly improve First-Contact Resolution (FCR) rates across the department. Mentorship: Act as the technical authority for the support organization, providing the guidance necessary to upskill the entire team. Position Proficiencies and Requirements Education: B.S. in Computer Science, Health Informatics, or a related technical field (or equivalent experience). Experience: 4+ years in a technical support or application engineering role, ideally within the Healthcare SaaS space, demonstrating expert technical aptitude. Demonstrating a proven track record of expert client support, troubleshooting, and problem-solving in a complex, technical environment Compliance Knowledge: Familiarity with HIPAA regulations and SOC2 security protocols regarding Patient Health Information (PHI). Working knowledge of EMR/EHR medical software applications as well as experience in the Therapy space is a plus Must be able to flex your work to meet the needs of the team and our clients. Required Technical Skills MySQL Proficiency: Expert level in writing joins, subqueries, and understanding relational database schemas. Experience with performance tuning or stored procedures is a plus. Healthcare Standards: Strong working knowledge of HL7 and APIs. Understanding of MLLP, VPN tunnels, and interface engines is a plus. Log Analysis: Ability to parse through application logs to trace a request through the stack. Code Literacy: Ability to read and navigate a codebase to identify logic flaws, even if you are not a full-time developer. The "Tier 3" Diagnostic Mindset You will be evaluated on your ability to categorize issues into three buckets: Category Responsibility Configuration Identifying misaligned settings in the tenant UI or backend XML/JSON config files. Data Issue Identifying "bad data" (e.g., duplicate records, null values in required fields) and correcting it via SQL. Code/Bug Identifying a failure in the application logic and providing Engineering with the exact line or conditions where it fails. Competencies to Drive Success Technical Mastery & Problem Solving Deep Product Forensics: Expert-level command of the Raintree ecosystem. You don't just know the features; you understand the underlying logic, data structures, and cross-module dependencies. Systemic Troubleshooting: The ability to navigate the "unsolvable" by applying logical reasoning and diagnostic tools to isolate root causes in complex, non-linear environments. Intermediate developer level skills (For Tech Support Eng) to understand code and/or read/diagnose complex log and error files Diverse Technical Exposure: Exceptional technical knowledge of software, hardware, networking, and operating systems is beneficial for understanding and addressing customers' technical inquiries. Experience with SaaS software solutions, MySQL and AWS a plus. Security & Compliance Stewardship: A proactive commitment to cybersecurity protocols (HIPAA/PHI), ensuring that every fix maintains the integrity and privacy of sensitive client data. The "Expert" Persona Professionalism & Peer Integrity: Remain "above the fray" and maintain a positive, solution-oriented posture. You advocate for the client without ever undermining your teammates. Product Knowledge: Expert-level understanding of Raintree's products, features, and functionality is essential for effectively troubleshooting issues and providing accurate customer support. Strategic Confidence: Own the situation, especially when the answer isn't immediate. You provide a sense of calm and technical authority that reassures the client while you facilitate the solution. Self-Directed Initiative: Thrive with minimal supervision, proactively identifying gaps in the support process and addressing them before they escalate. Communication & Client Advocacy Client-First Mentality: Reject the "easy path." You avoid cold transfers and deflection, taking full accountability for the client’s journey until a definitive resolution is reached. Phone-First Engagement: Understand that complex issues are solved faster through direct conversation. Use active listening and empathy to validate the client’s frustration while gathering critical data. Technical Documentation & Knowledge Transfer: Transform complex technical resolutions into clear, concise documentation. You lead the charge in building a Knowledge Base that empowers both clients and colleagues. About Raintree Systems​ Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Manage sales territory to achieve targets by prospecting, developing, and closing new business in Physical Therapy practices, using CRM tools and collaborating with marketing. | Bachelor's degree or relevant experience, 5+ years sales success in SaaS/Healthcare IT, preferably with EMR/EHR knowledge, strong communication and organizational skills, and ability to travel up to 50%. | Account Executive - Southwest (DPT/PT are welcome to apply) Remote U.S. - Designated States (AZ, CO, KS, TX, NM, NV, OK, UT) The Account Executive - Southwest Territory is responsible for prospecting, developing and managing sales into Physical Therapy office environments within their defined territory. This is a quota carrying position with responsibility to drive annualized revenue across the product lines offered by Raintree, including but not limited to EMR/EHR/PM Software, SaaS offerings, Revenue Cycle Management (RCM), and third-party partner products. The role focuses on software and RCM business generation from new customers. Duties and Responsibilities ● Independently manage a sales territory to achieve assigned quarterly and annual sales targets while working as part of a team ● Generate new business from product and services sales to mid-sized to large Physical Therapy practices ● Prospect for potential customers using direct methods, such as calls and face-to-face meetings, and indirect methods such as networking ● Identify and qualify new prospects to continually build pipeline ● Promptly and effectively engage with prospects identified through marketing lead generation efforts ● Provide useful feedback to marketing group on lead quality ● Accurately track each prospect through the sales stages within CRM system ● Manage current quarter business and subsequent quarters' pipeline proactively and consistently ● Drive the sales cycle from initial customer engagement to closure ● Provide accurate forecasts around sales pipeline on a monthly basis ● Implement business and marketing initiatives to drive quota achievement ● Develop and maintain key account plans that identify opportunities to deliver value, including strategic motivators, main stakeholders, buying processes, and forecasted sales ● Articulate and evangelize the vision and positioning of the organization and its solutions to differentiate capabilities to clients ● Develop and maintain a high level of domain and competitive knowledge on industries and products to leverage in the sales cycle ● Effectively demonstrate products and services ● Provide feedback to Sales Management related to the market and competitor environment ● Contract negotiations with prospective clients ● Travel within assigned territory and/or for industry events up to 50% of the time Position Proficiencies and Requirements ● Bachelor's degree or relevant work experience. Doctorate of Physical Therapy (DPT) welcomed. ● At least five years of documented success in sales within SaaS/Healthcare IT industries. ● Experience selling EMR/EHR or other Systems of Record preferred ● Knowledge of the healthcare IT industry and/or healthcare practice experience preferred. ● General computer proficiency, including working knowledge of Google Suite, Microsoft Office Applications (Word, PowerPoint, Excel, etc.), Outreach.io and Salesforce.com ● Well-developed verbal, listening and phone communication skills ● Good written communication skills with the ability to write routine correspondence ● Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Competencies to Drive Success ● Ability to define problems, collect data, establish facts, and identify trends ● Ability to exercise good judgment and escalate issues appropriately ● Demonstrates relationship building skills both internally and externally ● Strong organizational skills and ability to execute manual detailed tasks ● Strong customer service focus and commitment ● Ability to establish and maintain effective working relationships within the team ● Ability to work well with diverse personalities ● Tactful, mature and flexible Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA, 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Develop and maintain relationships with top physical therapy organizations to drive enterprise sales and revenue growth, create thought leadership content, and manage sales pipeline and account plans. | At least five years of enterprise sales experience in SaaS within regulated industries, preferably healthcare IT, with strong relationship building, negotiation, and CRM skills, and willingness to travel up to 50%. | Enterprise Account Executive - East Location: Remote (Eastern and Central Time Zones Preferred) The Enterprise Account Executive - is responsible for (1) developing and maintaining relationships with the top Physical Therapy (PT) organizations across the Country with the ultimate goal to sign them as customers, (2) working cross functionally to develop and execute thought leadership content and (3) assist where applicable as an industry expert in mid-market space to progress new logo business to closure. This is a quota carrying position with responsibility to drive annualized revenue across the product lines offered by Raintree, including but not limited to EHR/PM Software, Revenue Cycle Management (RCM), BI and third-party partner products. Duties and Responsibilities Develop, maintain and manage relationships with top PT organizations throughout the Country with the objective of signing them as customers for the company Drive and deliver bookings in Enterprise space Thought Leader that is responsible for working cross functionally on creating content Industry expert to be utilized for both in person and remote events Build out PT network that can be leveraged by company Provide useful feedback to marketing group Manage current quarter business and subsequent quarters' pipeline proactively and consistently Implement business and marketing initiatives to drive quota achievement Develop and maintain key account plans that identify opportunities to deliver value, including strategic motivators, main stakeholders, buying processes, and forecasted sales Articulate and evangelize the vision and positioning of the company and its solutions to differentiate our capabilities to clients Develop and maintain a high level of domain and competitive knowledge on industries and products to leverage in the sales cycle Effectively demonstrate products and services Provide feedback to leadership and cross functional teams related to the market and competitor environment Accurately track each prospect through the sales stages within CRM system Work cross functionally to drive overall business objectives Travel within assigned territory and/or for industry events Position Proficiencies and Requirements Bachelor's degree or relevant work experience in a similar role At least five years of documented success in Enterprise sales with SaaS, in a highly regulated industry (Healthcare IT, FinTech, InsureTech etc.) Experience selling EMR/EHR, ERP, CRM's and/or related Systems of Record preferred Experience selling practice management, electronic health record software, revenue cycle management, billing, and/or other healthcare information systems and services are preferred Knowledge of the healthcare IT industry and/or rehab and therapy markets are a plus Demonstrated relationship building skills that extend to internal team members in pre- and post-sales Ability to quickly understand products and services and effectively identify how they can provide value to a prospective customer Strong negotiating skills Excellent verbal and written communication skills General computer proficiency, including working knowledge of Google Suite, Microsoft Office Applications (Word, PowerPoint, Excel, etc.) and Salesforce.com Travel up to 50% of time Competencies to Drive Success Ability to define problems, collect data, establish facts, and identify trends Ability to exercise good judgment and escalate issues appropriately Motivating Accountable Demonstrates relationship building skills both internally and externally Strong organizational skills and ability to execute manual detailed tasks Strong customer service focus and commitment Ability to establish and maintain effective working relationships within the team Ability to work well with diverse personalities Tactful, mature and flexible Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.