Quince

Lead growth marketing strategic planning, manage marketing budgets by channel, implement marketing operations best practices, collaborate cross-functionally to support profitability goals, and evaluate strategic projects. | 4+ years experience in investment banking, consulting, or technology/retail startups, strong analytical skills, understanding of marketing performance drivers, and ability to work effectively with senior leadership. | OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don't chase trends, and we don't sell everything. We're expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. Environmentally and Socially conscious. We're committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You'll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. THE IDEAL CANDIDATE: The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers. RESPONSIBILITIES: • Lead strategic planning processes for growth marketing at Quince (e.g., Monthly Reviews, Annual Budget, and Long Range Plan), and evaluate organizational tradeoffs in planning to influence decision making • Manage customer acquisition model, daily/monthly by marketing channel budget • Develop and implement marketing operations best practices • Work cross-functionally with finance product, merchandising, engineering & data science to develop key metrics & targets to support profitability goals • Evaluate and execute on strategic projects within Growth Marketing • Option to manage and scale a marketing channel REQUIREMENTS: • 4+ years of experience in investment banking, investing, consulting or technology/retail startup • Understanding of unit economics and key levers / drivers of marketing performance • Ability to think creatively and critically in dynamic and often ambiguous environment • Strong interpersonal skills with senior leadership • Ability to analyze and synthesize data into concrete actionable insights We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position's impact and contribution to our strategic goals. Pay Range $110,000—$125,000 USD Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Analyze and optimize marketing campaign performance through data analysis, build dashboards, conduct A/B tests, and collaborate cross-functionally to improve marketing ROI. | 5+ years in data analytics focused on performance or digital marketing, proficiency in SQL and visualization tools, knowledge of statistical methods and A/B testing, strong communication skills, and experience in e-commerce or consumer brands preferred. | OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. THE IDEAL CANDIDATE: As a Performance Marketing Data Analyst, you’ll play a critical role in measuring, analyzing, and optimizing our marketing campaigns. You’ll work closely with our performance marketing, data, and product teams to deliver data-driven insights and strategic recommendations. Your expertise in analyzing large datasets, interpreting trends, and translating them into actionable insights will help us make smarter, faster, and more effective marketing decisions. Responsibilities: • Analyze marketing data across channels (e.g., paid search, social, display, email, affiliate) to evaluate performance, identify trends, and optimize spending and ROI. • Work closely with the performance marketing team to provide data-driven insights and optimize campaigns to achieve KPIs (e.g., ROAS, CAC, LTV). • Contribute to marketing mix modeling efforts to understand the incremental impact of each marketing channel on conversions and customer acquisition. • Develop data-driven forecasts, budgets, and projections for marketing campaigns; continuously update based on real-time data and performance. • Conduct deep-dive analysis on customer behavior, attribution, and path-to-purchase to identify opportunities for increased conversion and customer retention. • Build and maintain performance dashboards to provide real-time insights for marketing teams and leadership. • Design and analyze A/B tests to optimize ad creatives, targeting, and bidding strategies across platforms. • Partner with product, finance, and data science teams to ensure alignment and leverage insights across the organization. Requirements: • Bachelor’s degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Data Science, or similar). Master’s degree is a plus. • 5+ years in a data analytics role, ideally with a focus on performance or digital marketing within an e-commerce or technology company. • Proficiency in SQL and data visualization tools (e.g., Tableau, Looker, Power BI). • Knowledge of statistical analysis and A/B testing; familiarity with Python or R is a plus. • Ability to interpret complex data and translate it into actionable insights, with a focus on detail, accuracy, and clarity. • Excellent verbal and written communication skills, with the ability to present data insights and recommendations effectively to both technical and non-technical audiences. • Demonstrated ability to manage multiple projects and prioritize in a fast-paced, dynamic environment. Preferred Qualifications: • Experience in e-commerce or consumer brands with a strong emphasis on customer acquisition and digital marketing. • Familiarity with marketing attribution models and experience in customer segmentation techniques. • An understanding of marketing mix modeling (MMM) and media planning concepts. We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals. Pay Range $80,000—$200,000 USD Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Build and lead a Voice of the Customer program by analyzing customer feedback to drive product and service improvements and influence company strategy. | 3-6 years of experience with strong analytical skills, excellent communication, and ability to influence cross-functional teams in a fast-paced environment. | OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. THE IDEAL CANDIDATE: We are looking for a proactive, data-driven Manager to build and lead our Voice of the Customer (VOC) program. You’ll analyze both qualitative and quantitative customer feedback to provide actionable insights that influence product and service enhancements. By partnering with teams across the organization, you’ll help prioritize customer needs and drive strategic decisions that improve the customer experience. RESPONSIBILITIES: • Establish a repeatable flywheel for collecting, synthesizing, and acting on customer feedback in support of CS OKRs • Analyze qualitative and quantitative customer feedback to uncover trends, pain points, and actionable insights that inform product and service improvements. • Create and maintain reports and dashboards to track and communicate key customer insights and trends across the organization. • Work backwards from customer feedback to influence the company’s roadmap and strategy, ensuring that customer needs are a core focus in decision-making. • Build strong relationships with teams in Merch, Marketing, and across the Customer Support function to advocate for improvements to the customer experience. • Track and measure the impact of product and service changes on customer satisfaction and experience, using data to refine and optimize VOC efforts. QUALIFICATIONS: • 3-6 years of relevant experience • Strong analytical skills, with experience in analyzing both qualitative and quantitative data to drive decision-making. • Excellent written and verbal communication skills, with the ability to translate insights into clear, actionable recommendations for senior management. • Experience creating digestible reports, dashboards, and presentations that effectively communicate customer insights to both technical and non-technical audiences. • Ability to build relationships and influence cross-functional teams in a dynamic, fast-paced environment. • Passion for providing an exceptional customer experience and ensuring customer trust. Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.