20 open positions available
Provide technical and solution support to prospective clients, develop and deliver product demonstrations, and architect solutions to meet customer needs. | Minimum 6.5 years of SaaS/Cloud experience with strong communication skills, experience in solution architecture, and familiarity with industry trends and technologies. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Principal Solution Engineer - TMT Why We Have This Role Our pre-sales team consists of highly driven individuals dedicated to identifying and closing experience gaps for our clients. We proudly support some of the largest organizations worldwide by providing our comprehensive SaaS platform. This platform facilitates action through a variety of pre-built experience management (XM) programs and projects tailored to meet diverse business needs. These XM programs and projects are carefully designed to be user-friendly and accessible, ensuring that anyone within an organization can utilize them effectively. By leveraging advanced analytics capabilities, we empower clients to gain deeper insights into their data and make well-informed, data-driven decisions that drive meaningful outcomes. How You’ll Find Success As a Solution Engineer you will be responsible for: Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Provide direction and specialist knowledge in applying the technology/application to the customers organization. Develop and deliver high quality Qualtrics presentations and product demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions. Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services. Effectively consult with management of customer organizations. Participates in sales planning and business development activities. Develop and demonstrate moderately complex solutions. Architect solutions and prototype solutions for customers. Present and articulate Qualtrics product's strengths, relative to competitors. Interacts with development to enhance/refine Qualtrics products for the Healthcare team. How You’ll Grow Structured promotion process/auto promotion process Career Action Planning with Manager Qmobility (internal transfers) Things You’ll Do Provide exemplary pre-sales technical expertise for accounts through technical and product presentations, demonstrations, pilot implementations, and on-going sales consultation Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise. Translate product/technical features into value drivers. Develop and maintain training materials, and deliver training to improve product knowledge and demo abilities of both inside and G&S sales people. Build working knowledge of competing products and how to technically sell against them Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products. Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams Become an expert in Qualtrics XM Platform and other Qualtrics products Develop/maintain technical and business knowledge of industry directions and trends What We’re Looking For On Your Resume Minimum of 6.5 years of prior Sales/Solutions Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers High energy, self-starter comfortable with ambiguity in entrepreneurial environments. Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques. Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics! Undergraduate degree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or other quantitative field. Strong academic performance.) Legally authorized to work in United States Travel required (Up to 25%) Preferred Qualifications Experience in HTML, CSS, JavaScript, SQL a plus Experience and familiarity with contact centers and voice of the customer programs Experience and familiarity with AI and Large Language Models Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support What You Should Know About This Team The Qualtrics Solution Engineers team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics in general in achieving their sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments. Our Team’s Favorite Perks and Benefits 100% Performance based promotions - not politics or tenure Pension plan match We offer private dental and health insurance Qualtrics Experience Program - $1,800 gross per calendar year for an experience of your choosing (eligible after a year) - Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects. Wellness reimbursement - up to the value of $300 per quarter can be reimbursed for a variety of wellness activities The Qualtrics Hybrid Work Model: While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Base Annual Pay Transparency Range $141,500—$203,000 USD
Lead product backlog prioritization and collaborate cross-functionally to deliver cloud-native software solutions and digital transformations. | Over 10 years in product management with Agile expertise, technical proficiency in software development, and experience collaborating with design and engineering teams. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Product Development Lifecycle Program Lead PXE Product Operations Office Why We Have This Role This Product Operations team member, will play a critical role to run, govern, and continuously optimize the end-to-end Product Development Lifecycle (PDLC) at Qualtrics. In this high-impact role, you will bridge the gap between product strategy and execution—ensuring every stage, from Discovery to Maturation is efficient, predictable, and high-quality. As the primary champion for operational excellence, you will eliminate friction, facilitate strategic decision-making and transparency, and empower our product teams to deliver world-class innovation at speed. How You’ll Find Success • You have a high degree of curiosity and self-motivation and are a skilled generalist with the ability to thrive in fast-paced, ambiguous environments. • You can apply flexible methodologies to drive improvement efforts with a variety of stakeholders. • You can collaborate with others to foster a culture of openness and innovation and have a strong ability to influence without direct authority. • You have a passion for the Product Development Life Cycle and can bring past experience effectively managing stakeholders through the lifecycle to Qualtrics. • You foster accountability, transparency, and data-driven decision-making across the enterprise to ensure the process is achieving the desired business outcomes. • You are passionate about helping teams execute effectively against the company strategy, bringing insights to support data-driven decision-making and best practices for gate-management to ensure our best ideas become successful launches. • You measure success by successful launches with strong cross-functional collaboration. How You’ll Grow • You will gain breadth of exposure and knowledge across many functions in a large Product, UX, and Engineering organization and across the enterprise. • You’ll partner with the Transformation Team to build and enable a new Product Development Life Cycle designed to drive operational and product excellence. • You’ll become the thought leader and standard-bearer for how Qualtrics builds and delivers products, working directly with senior leadership across product, engineering, and go-to-market organizations. Things You’ll Do • End-to-end Program Ownership: You will be the SME and owner of the PDLC “program” - ensuring that high-quality information is surfaced to make strategic decisions about the innovations we invest in and ensure they are prepared for a successful launch. • Manage Lean Governance: Manage lean governance and stage-gate reviews to drive fast, high-quality decision-making. Ensure teams are prepared to meet gate criteria and maintain rigorous delivery standards. • Roadmap & Prioritization: Support Product Leaders by maintaining a comprehensive prioritized product roadmap. Provide executive-level reporting on roadmap progress, in-quarter capacity health, and key delivery milestones. • Cross-Functional Orchestration: Lead regular syncs and planning sessions across departments to manage interdependencies, resolve blockers, and ensure all teams and key launch organizations are moving in sync. • Risk Mitigation: Proactively identify risks in the development cycle, such as scope creep, technical debt, resource gaps, or readiness of key launch organization. Partner with teams to develop mitigation strategies before they impact the launch date. • Ongoing Process Optimization & Metrics: Utilize process mining and quantitative data to identify bottlenecks, waste, and variation in the PDLC; lead continuous improvement initiatives to enhance flow, speed, and quality. What We’re Looking For On Your Resume • Bachelor's Degree AND 12+ years of work experience in business operations, program management, process improvement OR equivalent experience, including; • 5+ years working in a SaaS Product, Tech and/or Engineering organization • Demonstrable experience running enterprise-level programs. Preferred previous experience managing a Product/Software Development LIfe-Cycle, including experience implementing stage-gates at an enterprise scale. • Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in. • Excellent communication, leadership, and stakeholder management skills. • Experience using product management tools to create and maintain prioritized product roadmaps and portfolios. What You Should Know About This Team • Newly formed team that is highly trusted by C-suite • Team of highly skilled business operations generalists and problem solvers • Collaborative creators with a keen ability to collaborate effectively • Expert communicators to key business stakeholders Our Team’s Favorite Perks and Benefits • Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area. • Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development. • The satisfaction of empowering large networks through technology. • The opportunity to work with a diverse range of influential brands. • A role that encourages personal growth and initiative within a growing business area. The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Base Annual Pay Transparency Range $175,500—$251,500 USD
Lead and develop a high-performing enterprise sales team, manage complex negotiations, and build strategic client relationships. | At least 6-8 years of enterprise SaaS sales experience, management of a sales team, proficiency with MEDDIC and Salesforce, and ability to travel up to 50%. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all, it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of an agile group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people globally who think that’s work worth doing. Enterprise Sales Manager (Goods & Services) Why We Have This Role Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. How You’ll Find Success Takes initiative Understands the expected outcome, gets the context, and then works entrepreneurially to get it done. Highly communicative and influences effectively, creating trust at the team level. Strong track record of exceeding quota. Ability to acquire new clients Develop strong client relationships to retain and grow partnership Strong negotiating skills Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts How You’ll Grow Structured promotion process Career Action Planning with Manager Qmobility Things You’ll Do Lead a team of 6-8 Goods & Services Enterprise Account Executives. Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development. Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history. Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting. Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization. Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time. Develop and maintain in-depth knowledge of Qualtrics' solution offerings. Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing. Serve as an executive sponsor during enterprise-level deals. Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing. Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure large enterprise engagements What We’re Looking For In You A validated winner that has led teams to breakthrough results Experience over-exceeding quarterly team quotas through metric-based skill development and Experience working on complex contract negotiations At least two years managing an enterprise-level sales team At least 6-8 years of individual enterprise-level sales experience Experience using MEDDIC sales processes Experience using Salesforce.com and measuring system compliance Ability to travel up to 50% A bachelor’s degree or higher is required What You Should Know About This Team Our Enterprise Sales team has grown to respond to strong client demand for the Qualtrics Insight Platform and we have a need for an exceptional leader with a track record of attracting, developing, and motivating an elite team of enterprise SaaS sales professionals. Our team is a group of highly driven individuals who are intelligent, organized, and dedicated. We work together to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success. Our Team’s Favorite Perks and Benefits Salary + Uncapped Commissions and Accelerators 100% Performance based promotions -- not politics or tenure Quarterly team activities, winter and summer parties, and lots of Qualtrics swag We offer private health insurance, an annual experience bonus, a wellness stipend to allow you to focus on yourself each quarter, and much more The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects. Qualtrics is an equal opportunity employer, meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $180,000—$200,000 USD
Support and enable executive leadership through strategic project management, operational excellence, and cross-departmental coordination. | Requires extensive experience in managing complex programs, supporting senior leadership, and driving organizational change, with a high level of strategic and operational expertise. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Staff Chief of Staff PXE Strategy Realization Office Why We Have This Role This Strategy Realization Office team member will play a critical role in translating Qualtrics strategy into execution as a direct line of support for one the Executives in our Product, UX, Engineering, and Security (PXE) organization. This highly cross-functional role acts as an internal consultant and operational excellence leader to identify and solve critical business problems. As an experienced generalist, you will artfully combine strategic thinking with hands-on execution to help the function run smoothly, make smarter decisions, and achieve their strategic goals. How You’ll Find Success • You are a business generalist who can quickly adapt to evolving business needs and "parachute" into different areas where help is most needed. • You have exceptional strategic thinking and problem-solving abilities, including identifying the problem, then designing, recommending, and operationalizing a sustainable solution. • You can apply flexible business operations and change management expertise to drive efforts and implement sustainable change with a variety of stakeholders. • You possess a broad understanding of various business functions - including product development, UX, security, engineering, finance, sales, and marketing - allowing you to effectively advise on strategic decisions. • You have strong written and verbal communication skills to simplify and effectively communicate complex ideas/concepts to stakeholders at all levels of the organization. • You collaborate effectively with others to foster a culture of openness and possess a strong ability to influence without direct authority. • You are organized and enjoy juggling multiple priorities at once. With a high degree of curiosity and self-motivation, you thrive in fast-paced, ambiguous environments. • You are comfortable managing-up to get things done and drive business outcomes. • You have a high EQ and executive presence. You are direct, have a bias for action, and value optimism, grit, and curiosity. How You’ll Grow • You will influence core systems and processes that underpin the success of the PXE organization and Qualtrics. • You will gain breadth of exposure and knowledge across many functions in a large Product, UX, and Engineering organization and across the enterprise. • You will have continuous exposure to executives and senior leaders. Things You’ll Do • Strategic problem solving and project management: Own projects to address complex, high-priority problems that span multiple departments. Recommend data-driven solutions to executives and orchestrate execution to ensure results are delivered on time and on budget. • Drive operational excellence and efficiency: Proactively identify and resolve inefficiencies and bottlenecks across various processes and systems to improve efficiency, reduce costs, and enhance overall operational effectiveness. • Enable data-driven decision making: Analyze data from various sources to provide executives with actionable insights to help them navigate complex business challenges and inform strategic decisions. • Manage the operating rhythm: Manage the functions “rhythms of business” to align to those at the PXE and enterprise levels. This includes preparing weekly performance reports, coordinating MBRs & QBRs, and board meeting preparation. • Provide dedicated executive support: Support an executive leader with planning, benchmarking, workforce planning, finance reviews, risk reviews, customer and partnership-facing engagements, and communications. • Drive talent development initiatives: Manage cadences for training and development, mentorship programs, and performance reviews. Identify and own strategic projects that focus on internal talent development in specific areas. • Change Management: Directly support transformation efforts by identifying and aligning stakeholders, communicating changes effectively, proactively anticipating and addressing resistance, and reinforcing changes to drive new behaviors and mindsets. • Cross-functional collaboration: Operate as cross-functional "connective tissue", fostering collaboration and alignment by working across various teams and departments. • Driving growth by achieving business goals: Help the company achieve its strategic objectives by aligning operations and execution with top strategic priorities, tracking success markers, and ensuring that the organization is operating at an optimal level. • Proactively "put out fires": Address urgent operational issues and challenges as they arise, solving them within the broader strategic and transformation context. • Foster a learning culture: Promote continuous learning and improvement within the organization and your team. What We’re Looking For On Your Resume • Bachelor's Degree in Business, Operations, Finance or related field AND 17+ years of work experience working in two or more of the following disciplines: program management, operations, finance, product management, engineering, infosec, or design. • Track record of managing complex business programs including implementing organization-wide improvements and optimization. This includes the ability to drive significant organizational changes, streamline processes, implement new systems or structures, and drive strategic execution. • Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in. • Experience directly supporting executive or senior leadership. • Demonstrate direct, results-based impact on business outcomes. What You Should Know About This Team • Newly formed team that is highly trusted by C-suite • Team of highly skilled business operations generalists and problem solvers • Collaborative creators with a keen ability to collaborate effectively • Expert communicators to key business stakeholders Our Team’s Favorite Perks and Benefits • Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area. • Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development. • The satisfaction of empowering large networks through technology. • The opportunity to work with a diverse range of influential brands. • A role that encourages personal growth and initiative within a growing business area. The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Annual Pay Transparency Range $162,500—$233,000 USD
Develop models and research initiatives linking product usage to business outcomes, influencing product and GTM strategies, and translating complex data into executive insights. | Over 8 years in data science or analytics, with experience in B2B SaaS, building models for revenue outcomes, and strong skills in SQL, Python, and causal inference methods. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Staff Data Scientist, PXE Strategic Insights Why We Have This Role Our product and GTM leaders need to understand which usage patterns actually drive business outcomes such as renewal, expansion, and revenue growth. We have product data scientists who help product teams learn fast through experimentation. This role goes deeper: building the models and research portfolio that answers our hardest strategic questions about product-led growth. You'll own the strategic research agenda at the intersection of product usage and business performance. Questions like: What usage stage in what timeframe drives the best renewal rates? Which feature combinations predict outsized platform consumption? What usage patterns separate accounts that expand from those that churn? Your insights will directly shape product roadmap prioritization and GTM strategy. How You’ll Find Success • Strategic Research Drives Decisions: Your models and insights are cited in product roadmap discussions, GTM strategy sessions, and executive reviews. Leaders say "the data shows..." and reference your work. • Cross-Functional Influence: Product and GTM stakeholders seek you out for partnership on strategic questions. You translate complex analyses into clear recommendations that drive action. • Research Portfolio Management: You maintain a portfolio of 2-3 concurrent research initiatives, balancing quick wins with deeper multi-quarter investigations. You navigate competing stakeholder asks and synthesize them into coherent research plans. • Methodological Leadership: You raise the bar for how we think about usage-to-outcome modeling. The team learns from your approaches to causal inference, predictive modeling, and working with messy behavioral data. • AI-First Innovation: Qualtrics is investing in its data science and AI tool stack for our product innovation, which you’ll leverage to accelerate insight generation while maintaining statistical rigor. How You’ll Grow • Strategic Scope: You'll own research that influences company-level strategy, giving you visibility with Product and GTM leadership and exposure to board-level discussions. • Technical Leadership Track: This role positions you for either technical leadership (principal data scientist) or people leadership (manager/director) based on your interests. The soft skills required here, including stakeholder management, ambiguity navigation, executive communication, are foundational for either path. • Cross-Functional Fluency: You'll develop deep expertise in both product analytics and revenue analytics, a rare combination that's highly valued in B2B SaaS companies. Things You’ll Do • Own the Strategic Research Agenda: Build and maintain a portfolio of research initiatives investigating usage patterns that drive business outcomes. Navigate ambiguous or competing executive asks and synthesize them into clear research plans. Define what "good enough" looks like for each question, balancing rigor with actionability. • Model Usage to Business Outcome Relationships: Develop predictive models for renewal, expansion, and NRR based on product usage patterns. Quantify the business impact of usage improvements (e.g., "reaching X stage in Y days improves renewal odds by Z%"). • Evaluate GTM Plays and Product Investments: Use casual inference methods to assess whether customer success plays or marketing campaigns are having their intended effects on usage and outcomes. Help product leaders understand the ROI of investments in specific customer journeys or features. • Translate Complex Findings into Executive Narratives: Create compelling presentations that connect statistical findings to business strategy. Write clear, actionable recommendations that non-technical stakeholders can act on. Present confidently to senior leadership across Product, GTM, and executive teams. • Collaborate Across the Data Organization: Partner with Analytics Engineering to access and shape foundational datasets. Work with product data scientists to understand product instrumentation and context. Contribute methodological expertise to the broader team's capabilities. What We’re Looking For On Your Resume • Experience: 8+ years in data science or analytics roles, with strong experience in B2B SaaS environments (or fast-paced consulting/finance with B2B software exposure). You've spent significant time working with product usage data and business outcomes. • You've Done This Before: You've built models connecting product behavior to revenue outcomes (renewal, expansion, NRR, churn). You've worked with messy, real-world B2B data across multiple entities (users, accounts, licenses). You've presented findings to executives that influenced product or GTM strategy. • Modeling Expertise: Strong proficiency in predictive modeling for business outcomes (regression, survival analysis). Applied understanding of causal inference methods (difference-in-differences, regression discontinuity). Skilled at feature engineering from behavioral data and interpreting model outputs for business insights (feature importance, effect sizes, interaction effects).You know when fancy methods matter and when simpler approaches are more effective. • Relevant Data Skills: Expert in SQL for behavioral analysis (event streams, cohort analysis, user journeys). Strong Python skills for modeling and data manipulation (pandas, scikit-learn, statsmodels). Comfortable with product analytics data structures (event-based data, user properties, cohorts). Familiar with modern AI-assisted tools and interested in leveraging them for productivity. • B2B SaaS Fluency: Deep understanding of B2B SaaS business models (ARR, NRR, expansion, renewal mechanics). Experience navigating account-level vs. user-level behavior, multiple stakeholders, and long customer journeys. You speak both "product" and "revenue" languages fluently. • Communication & Influence: Exceptional written and verbal communication skills with executive presence. Proven ability to translate complex statistical findings into strategic recommendations. Track record of influencing product or GTM strategy through data insights. Comfortable presenting to senior leadership and defending your methodology. • Navigating Ambiguity: You thrive when given ambiguous questions from multiple stakeholders and can synthesize them into coherent research plans. You define study design and "definition of done" for strategic questions. You balance stakeholder needs with analytical rigor and know when to push back constructively. • AI-First Mindset: You're excited about how AI is transforming data science work and actively experiment with new tools and approaches. You understand the opportunity AI creates for data scientists to focus on higher-value strategic work while automating routine tasks. You can articulate thoughtful views on where AI helps vs. where human judgment remains critical. • Advanced Degree: Master's or PhD in Statistics, Economics, Computer Science, Data Science or related quantitative field preferred. Strong fundamentals in statistical inference and probability theory are more important than knowing every technique. What You Should Know About This Team • The PXE Data Science & Analytics Team has 3 specialized pillars: Data Science, Analytics, and Analytics Engineering. You'll be part of the Data Science pillar but work independently on strategic research while embedded data scientists focus on product unit partnerships and experimentation. • We're investing heavily in becoming an AI-first team. This means building exceptional foundational datasets that AI tools can leverage, adopting AI-assisted workflows that amplify our impact, and experimenting with novel AI capabilities for analytics. We believe AI makes strategic research and domain expertise more valuable, not less. • You'll report directly to the head of PXE Data Science & Analytics and work as a peer to other senior data scientists. Your stakeholders will span Product leadership (PM, UX, UX Research) and GTM leadership (Customer Success, Marketing). • The team built Customer Maturity (a top strategic KPI), established Golden Paths to measure critical user journeys, and built our product analytics instance from scratch to hundreds of monthly active users. Your research will build on this foundation to connect these usage metrics to business outcomes. • We value practical impact over theoretical perfection, cross-functional collaboration, and clear communication. We use modern tools (dbt, Amplitude, Python/R, SageMaker, AI-assisted coding) and maintain high standards for reproducible research. Our Team’s Favorite Perks and Benefits • Qualtrics Experience Bonus: Experiences you might not otherwise have • Hybrid Work Model: 3 days/week in Seattle office (Mon/Tue/Thu) for collaboration • Career Action Planning: Personalized career planning inside and outside Qualtrics • Wellness: Comprehensive benefits including wellness reimbursement and mental health support The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Annual Pay Transparency Range $185,000—$265,500 USD
Develop and maintain relationships with federal agencies, lead complex sales processes, and negotiate large contracts in the government sector. | Experience in federal government sales, knowledge of government procurement processes, and a proven track record of exceeding sales quotas in a SaaS or enterprise environment. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing. Enterprise Account Executive - Healthcare Payor Why We Have This Role Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. Our partners are utilizing our platform to drive some of the most innovative Patient, Consumer and Employee experiences across the healthcare industry. How You’ll Find Success Takes initiative Understands the expected outcome, gets the context, and then works entrepreneurially to get it done. Highly communicative and effective influence, creating trust at the team level. Strong track record of exceeding quota. Ability to acquire clients Strong negotiating skills Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts How You’ll Grow Structured promotion process/auto promotion process Career Action Planning with Manager Qmobility Things You’ll Do Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization. Display a systemic approach to handling meaningful contract negotiations/deals with multiple clients at a time. Develop and maintain in-depth knowledge of Qualtrics' solution offerings. Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing. Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g. Professional Services, Implementation, Subject Matter Experts, etc to ensure a collaborative approach to secure large enterprise engagements What We’re Looking For On Your Validated winner that has led teams to breakthrough results. Bachelor’s degree or higher is required Experience selling into Healthcare Payors Ability to travel up to 50% SaaS sales acumen + 6-8 years of individual enterprise level sales experience with deep familiarity of sales methodologies (MEDDIC/MEDDPICC) Experience using Salesforce.com and measuring system compliance Experience over-exceeding quarterly team quotas through metric based skill development and internal team management Experience working on complex contract negotiations What You Should Know About This Team We've grown our Enterprise Sales team to respond to very strong client demand for the Qualtrics Insight Platform. This growth has resulted in the need to bring on an exceptional leader with a track record of attracting, developing and motivating an elite team of enterprise SaaS sales professionals. Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success. Our Team’s Favorite Perks and Benefits Salary + Uncapped Commissions and Accelerators 100% Performance based promotions -- not politics or tenure Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime Quarterly team activities, winter and summer parties, and lots of Qualtrics swag We offer private health insurance, annual experience bonus, wellness stipend to allow you to focus on yourself each quarter, and much more The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. #remote For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $98,500—$187,000 USD
Develop and implement research operations processes, manage research infrastructure, and lead cross-functional collaboration to scale UX research capabilities. | Extensive experience in research operations, team management, process scaling, and familiarity with research ethics and tools. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. UX Research and Intelligence Scale and Process Manager Why We Have This Role At Qualtrics we’re on a journey to transform our UX research function into a strategic driver that leverages and connects data and insights from across Qualtrics to strengthen our work. The UX Research and Intelligence Scale and Operations Manager will work closely with the Director of Research to scale and optimize the User Experience (UX) Research and Intelligence function across Qualtrics. This individual will be a thought-leader and be responsible for defining, implementing, and managing the processes, tools, and infrastructure necessary to enable the research team to operate efficiently, ethically, and at scale. This is a strategic role that blends operational excellence, project management, a deep understanding of the UX research lifecycle, and a big-picture vision of insights at the organizational level. How You’ll Find Success • Own effectively scaling and optimizing UX Research operations by implementing streamlined processes, tools, and infrastructure that enhance team efficiency and output quality. • Lead cross-functional collaboration with research leadership and partner teams to ensure alignment and consistency in UX insights across the organization. • Drive operational excellence by establishing and tracking key metrics (e.g., study lead times, recruitment success rate) to continuously improve research lifecycle workflows. • Build and manage a high-performing recruitment function that delivers diverse and engaged participant pools efficiently and ethically. • Ensure compliance with research ethics and data privacy regulations, maintaining trust and integrity in all research activities. • Proactively evaluate and integrate new research technologies and AI tools to enhance team productivity and insight sharing. • Articulate and evangelize your strategic vision for research ops as a core function of the future of the research organization How You’ll Grow • Develop leadership and people management skills by mentoring and guiding a multidisciplinary research operations team. • Expand your expertise in UX research methodologies, ethical standards, and data privacy regulations through hands-on experience and collaboration. • Gain exposure to cutting-edge research tools and AI technologies, positioning yourself as a thought leader in research operations innovation. • Build strong relationships and effective collaborations across Qualtrics that accelerate and expand the impact of research insights. Things You’ll Do • Knowledge Management: • * Develop and implement systems such as data repositories and research reference libraries that enable researchers to share their knowledge effectively with each other and their stakeholders. • Leverage AI tools for their potential to support research sharing and summarization. • Develop and implement systems that facilitate the research team’s ability to ingest and leverage diverse data sources (analytics, support data, Customer Advisory Board (CAB) feedback etc.) in their work. • Participant Recruitment and Management: • * Build out a dedicated recruiting function that accelerates UX research initiatives, including developing request processes and prioritization frameworks. • Train and supervise recruitment coordinators. • Develop and implement standardized, ethical, and efficient processes for sourcing, screening, scheduling, and compensating research participants across various demographics and study types. • Process Optimization and Standardization • * Partner with Research leaders to establish rapid testing optimization programs including defining guidelines for researcher and designer-led studies, and exploring potential for automated rapid testing. • Work with researchers to define, document, and socialize best practices, templates, and workflows for the end-to-end research lifecycle (from planning and scoping to data storage and sharing). • Establish and track operational metrics (e.g., study lead time, recruitment success rate, tool utilization) to identify areas for improvement. • Research Infrastructure and Tools • * Act as customer zero for Qualtrics strategy and research product and design team, leveraging internal tools when possible; providing feedback when not. • Manage and maintain the suite of tools and platforms used by the UX Research team (e.g., participant databases, remote testing platforms, data analysis software). • Evaluate new technologies and solutions to enhance research capabilities and efficiency. What We’re Looking For On Your Resume • 5+ years of experience in an operations-focused role, with at least 3 years directly supporting a UX Research, Design, or equivalent function. • Strong people-management skills, including hiring, training, mentoring and supporting rapid-testing focused researchers and recruitment coordinators. • Demonstrated experience designing, implementing, and scaling operational processes for a centralized research team. • Expertise managing research recruitment platforms and participant databases. • Strong project management skills, with a track record of managing complex, cross-functional initiatives. • A service-design approach and mindset. • Strong collaboration skills and the ability to partner effectively with internal teams and research leadership. • Excellent written and verbal communication skills, with the ability to clearly document complex processes and standards. • Deep understanding of research ethics, data privacy, and consent best practices (e.g., GDPR, CCPA). • Bachelor’s degree in Business Administration, HCI, Design, Information and Library Science or a related field. • Work authorization in the United States Nice to have: • Familiarity with various research methodologies (qualitative and quantitative). • Experience working with cross-cultural and international teams and partners. • Experience conducting primary UX research. • Experience with service design. • Experience with budget planning and vendor management. • Experience working with Qualtrics tools (Qualtrics certification is a plus). • Certification in project management (e.g., PMP, Scrum Master) is a plus. • Post-graduate degree in Business Administration, HCI, Design, Information and Library Science or a related field. What You Should Know About This Team • You will be our first dedicated ops leader with lots of room to create and realize a vision with support from leadership and the team. • We’re a global team, spanning Seattle, Provo, Virginia, and Krakow • Our scope is wide, spanning all of Qualtrics and supporting teams through the entire PDLC. Our Team’s Favorite Perks and Benefits • $1800 Experience bonus to be used for an “Experience” of your choosing • QMentorship Program matches you with a mentor inside Qualtrics to get meaningful coaching from someone outside your team. • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy. The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Annual Pay Transparency Range $173,500—$249,000 USD
Develop and maintain relationships with healthcare providers and enterprise clients, negotiate complex contracts, and exceed sales quotas using a structured sales process. | At least 6-8 years of enterprise SaaS sales experience, with a focus on healthcare providers, proficiency in MEDDIC, Salesforce, and complex negotiations. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. ,,When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing. Enterprise Account Executive - Healthcare ProvidersWhy We Have This Role Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. Our partners are utilizing our platform to drive some of the most innovative Patient, Consumer and Employee experiences across the healthcare industry. How You’ll Find Success • Takes initiative • Understands the expected outcome, gets the context, and then works entrepreneurially to get it done. • Highly communicative and influences effectively, creating trust at the team level. • Strong track record of exceeding quota. • Ability to acquire clients • Strong negotiating skills • Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts How You’ll Grow • Structured promotion process/auto promotion process • Career Action Planning with Manager • Qmobility Things You’ll Do • Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization. • Display a systemic approach to handling meaningful contract negotiations/deals with multiple clients at a time. • Develop and maintain in-depth knowledge of Qualtrics' solution offerings. • Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing. • Develop and maintain positive relationships with other functional areas internally at • Qualtrics, e.g. Professional Services, Implementation, Subject Matter Experts, etc to ensure a collaborative approach to secure large enterprise engagements What We’re Looking For On Your • Validated winner that has led teams to breakthrough results. • Bachelor’s degree or higher is required • At least 6-8 years of individual enterprise level sales experience • Experience selling into Healthcare Providers • Ability to travel up to 50% • Experience using MEDDIC sales processes • Experience using Salesforce.com and measuring system compliance • Experience over-exceeding quarterly team quotas through metric based skill development and • internal team management • Experience working on complex contract negotiations What You Should Know About This Team We've grown our Enterprise Sales team to respond to very strong client demand for the Qualtrics Insight Platform. This growth has resulted in the need to bring on an exceptional leader with a track record of attracting, developing and motivating an elite team of enterprise SaaS sales professionals. Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success. Our Team’s Favorite Perks and Benefits • Salary + Uncapped Commissions and Accelerators • 100% Performance based promotions -- not politics or tenure • Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime • Quarterly team activities, winter and summer parties, and lots of Qualtrics swag • We offer private health insurance, annual experience bonus, wellness stipend to allow you to focus on yourself each quarter, and much more • The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. #remote For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $98,500—$187,000 USD
Drive revenue growth by developing strategic account plans, engaging with clients across the A&D and federal space, and managing the full sales cycle. | 2-5 years of SaaS sales experience, proven success in federal or regulated verticals, ability to build relationships with federal contractors, and experience responding to RFx/RFPs. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Account Executive - Aerospace & Defense Why We Have This Role The Qualtrics Federal sales team is a group of highly driven individuals dedicated to closing experience gaps across U.S. Federal organizations and Aerospace & Defense contractors. The focus is on driving incremental revenue for Federal/GovCon product lines and buyer personas. As an Aerospace & Defense Account Executive, your overarching objective is to drive company revenue growth through net new customer acquisition and strategic expansion across the current customer base within the Aerospace & Defense portfolio. How You’ll Find Success • Takes the initiative to understand the customer mission, create a strategic plan, and execute • Elevates customer relationships to the next level through dedicated account management • Experience using enterprise sales processes such as MEDDICC • Ability to learn and understand product solutions and features with excellent verbal and written communication skills • Strong quantitative, analytical, and conflict resolution abilities • Willingness for occasional travel and to conduct client-facing meetings • Based out of the Washington D.C., Maryland, Northern-Virginia (DMV) area • Aerospace & Defense/Public Sector experience strongly preferred How You’ll Grow • With a mission-first approach, the Qualtrics Aerospace & Defense team helps the largest and most impactful government contractors listen, understand, and take action on employee and customer data. • You will sell technology to solve real problems and tackle challenges that directly impact the experiences of public sector employees and customers • If you love a strategic, analytical sales process and working across diverse stakeholders in the Federal space, selling Qualtrics software will always keep you learning and growing. Things You’ll Do • Be a part of the Qualtrics Defense team, supporting Aerospace & Defense prospects and customers • Develop a territory plan and specific account plans to drive usage of the Qualtrics platform across Aerospace and Defense and Government Contractor customers • Become a trusted advisor to a variety of buyers in the A&D space • Closely engage with clients at all points of the sales cycle - from prospecting, product demonstrations, onsite presentations, and contracting through close • Drive net new revenue growth through new logo acquisition and expansion of current accounts • Meet quarterly and annual sales targets • Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM) • Work closely with Qualtrics ecosystem resources and partners to identify and develop new strategic opportunities What We’re Looking For On Your Resume • 2-5 years of experience selling SaaS solutions • Successful track record of achieving assigned targets within the A&D, Federal, or other regulated vertical • Successful track record providing executive-level impact to clients and partners. • Prior experience in building relationships with relevant Prime and Sub Federal contractors in the A&D ecosystem. • Prior experience responding to and winning competitive RFx solicitations, including Requests for Proposals (RFPs) specific to A&D contracts. • Prior experience in building relationships with relevant Federal contractors What You Should Know About This Team • The Qualtrics Federal team prides itself on a strong culture of collaboration, hard working mentality, and commitment to winning • Qualtrics Federal is the fastest growing market unit within the company • We are just getting started. Join a team that is defining the Experience Management category in the Federal space and making a difference for our customers Our Team’s Favorite Perks and Benefits • Quarterly in-person team activities • Federal specific training and focused sales enablement sessions to support individual success and career growth • Team celebrations to recognize shared success • Annual company gatherings in Seattle, WA (X4) and Las Vegas, NV (Sales Kick Off) The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $95,000—$110,000 USD
Sell the Qualtrics platform to K-12 education clients, manage the full sales cycle, and develop strategic territory plans. | Proven track record in quota-carrying SaaS sales, experience with prospecting tools like Salesforce, and at least 8 years of relevant sales experience. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Enterprise Account Executive: K-12 Why We Have This Role Our K-12 Account Executive team is a group of highly driven individuals dedicated to closing experience gaps in education. This role focuses on delivering exceptional experiences that improve staff and student engagement, satisfaction, and retention in K-12. We need dedicated coverage to meet rising demand from districts seeking measurable outcomes and faster time to value. Our SaaS platform helps some of the largest institutions in the world drive action with pre-built experience management (XM) programs and projects anyone can use. With this role, we’ll scale those solutions across K-12 to accelerate impact and expand our footprint. How You’ll Find Success • You are known for your strong work ethic • You are passionate about education • Hunter mentality • You thrive in a competitive, collaborative environment • Creative problem-solving • You are adept at building trust and lasting relationships with K-12 decision-makers How You’ll Grow • Structured promotion process/auto promotion process • Career Action Planning with Manager • Qmobility Things You’ll Do • You sell the Qualtrics platform and become a trusted advisor to C-Suite, Director, and VP level leaders in K-12 Education. • You engage with and guide clients and prospects through all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close • You drive net-new revenue growth through new logo acquisition and expansion of current accountsYou identify key strategic accounts and customers that help tell the Qualtrics story, and drive organic growth through networking and events • You educate clients on packages and options applicable to their needs and challenges, demonstrating how features and benefits match their goals • You develop and execute strategic plans for your territory and create reliable forecasts • You focus on self-development through daily training and enablement What We’re Looking For On Your Resume • You earned a Bachelor's degree • You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications • You have a proven track record of hitting and exceeding quotas • You love closing complex, consultative dealsYou are able to travel when necessary • You have 8+ years of quota-carrying sales experience, ideally in SaaS (senior levels) What You Should Know About This Team • Qualtrics’ K-12 Account Executive team is dedicated to changing the way our customers focus on Experience data. Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that’s a solution you can get behind! • 15-20% Travel Requirement: expect about 10-15 nights per quarter dedicated to traveling • As an Account Executive, you will focus on growing new revenue through strategic, relationship-based selling, a hunter mentality, and educating prospective and current customers on the value of Qualtrics XM. Our most successful Account Executives have a track record of exceeding quota, acting as trusted advisors to clients, and being passionate teammates. • The challenge? Qualtrics XM is a very versatile platform, adding value to a limitless array of decision makers. If you love a strategic, analytical sales process and working with a variety of stakeholders, selling Qualtrics XM will always keep you learning and growing. Our Team’s Favorite Perks and Benefits • Salary + Uncapped Commissions and Accelerators • 100% Performance based promotions -- not politics or tenure • Quarterly team activities, winter and summer parties, and lots of Qualtrics swag Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $109,500—$144,000 USD
Drive revenue growth within the DoD by developing strategic account plans, engaging with clients at all sales cycle points, and expanding platform usage. | 5-7 years of SaaS sales experience to the DoD, understanding of Federal procurement, and existing relationships within the Army are preferred. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Federal Account Executive - DoD: Army Why We Have This Role The Qualtrics Federal sales team is a group of highly driven individuals dedicated to closing experience gaps across U.S. Federal organizations. The focus is on driving incremental revenue for Federal product lines and buyer personas. As a Federal Enterprise Account Executive, your overarching objective is to drive company revenue growth through net new customer acquisition and strategic expansion across the current customer base within DoD. How You’ll Find Success • Takes the initiative to understand the customer mission, create a strategic plan, and execute • Elevates customer relationships to the next level through dedicated account management • Experience using enterprise sales processes such as MEDDICC • Ability to learn and understand product solutions and features with excellent verbal and written communication skills • Strong quantitative, analytical, and conflict resolution abilities • Willingness to travel and be client facing 50% of the time (approximate travel time dependent on team and to be confirmed by Hiring Manager) • Based out of the Washington D.C., Maryland, Northern-Virginia (DMV) area How You’ll Grow • With a mission-first approach, the Qualtrics Federal team helps some of the largest and most impactful U.S. Federal organizations listen, understand, and take action on customer data. • You will sell technology to solve real agency problems and tackle challenges that directly impact the experiences of U.S. citizens. • If you love a strategic, analytical sales process and working across diverse stakeholders in the Federal space, selling Qualtrics software will always keep you learning and growing. Things You’ll Do • Be a part of the Qualtrics DoD team • Develop a territory plan and specific account plans to drive usage of the Qualtrics platform across DoD • Become a trusted advisor to a variety of buyers in the Federal vertical • Closely engage with clients at all points of the sales cycle - from prospecting, product demonstrations, onsite presentations, and contracting through close • Drive net new revenue growth through new logo acquisition and expansion of current accounts • Meet quarterly and annual sales targets • Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM) • Work closely with Qualtrics ecosystem resources and partners to identify and develop new strategic opportunities What We’re Looking For On Your Resume • 5-7 years of experience selling SaaS solutions to the DoD: Army • Successful track record of achieving assigned targets within the Federal vertical • Successful track record providing executive-level impact to clients and partners • Well-versed in Federal procurement processes and regulations • Well-versed in Federal government security standards and policies • Prior experience in building relationships with relevant Federal contractors • Prior experience responding to and winning competitive RFx solicitations • Existing relationships within the Army is preferred What You Should Know About This Team • The Qualtrics Federal team prides itself on a strong culture of collaboration, hard working mentality, and commitment to winning • Qualtrics Federal is the fastest growing market unit within the company • We are just getting started. Join a team that is defining the Experience Management category in the Federal space and making a difference for our customers Our Team’s Favorite Perks and Benefits • Quarterly in-person team activities • Federal specific training and focused sales enablement sessions to support individual success and career growth • Team celebrations to recognize shared success • Annual company gatherings in Seattle, WA (X4) and Las Vegas, NV (Sales Kick Off) Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You’ll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. #remote For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $120,500—$158,500 USD
Selling SaaS platform solutions to K-12 education decision-makers, managing the full sales cycle, and developing strategic account plans. | Bachelor's degree, 8+ years in quota-carrying SaaS sales, experience with Salesforce and LinkedIn Sales Navigator, proven quota attainment, and ability to travel. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Enterprise Account Executive: K-12 Why We Have This Role Our K-12 Account Executive team is a group of highly driven individuals dedicated to closing experience gaps in education. This role focuses on delivering exceptional experiences that improve staff and student engagement, satisfaction, and retention in K-12. We need dedicated coverage to meet rising demand from districts seeking measurable outcomes and faster time to value. Our SaaS platform helps some of the largest institutions in the world drive action with pre-built experience management (XM) programs and projects anyone can use. With this role, we’ll scale those solutions across K-12 to accelerate impact and expand our footprint. How You’ll Find Success • You are known for your strong work ethic • You are passionate about education • Hunter mentality • You thrive in a competitive, collaborative environment • Creative problem-solving • You are adept at building trust and lasting relationships with K-12 decision-makers How You’ll Grow • Structured promotion process/auto promotion process • Career Action Planning with Manager • Qmobility Things You’ll Do • You sell the Qualtrics platform and become a trusted advisor to C-Suite, Director, and VP level leaders in K-12 Education. • You engage with and guide clients and prospects through all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close • You drive net-new revenue growth through new logo acquisition and expansion of current accountsYou identify key strategic accounts and customers that help tell the Qualtrics story, and drive organic growth through networking and events • You educate clients on packages and options applicable to their needs and challenges, demonstrating how features and benefits match their goals • You develop and execute strategic plans for your territory and create reliable forecasts • You focus on self-development through daily training and enablement What We’re Looking For On Your Resume • You earned a Bachelor's degree • You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications • You have a proven track record of hitting and exceeding quotas • You love closing complex, consultative dealsYou are able to travel when necessary • You have 8+ years of quota-carrying sales experience, ideally in SaaS (senior levels) What You Should Know About This Team • Qualtrics’ K-12 Account Executive team is dedicated to changing the way our customers focus on Experience data. Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that’s a solution you can get behind! • 15-20% Travel Requirement: expect about 10-15 nights per quarter dedicated to traveling • As an Account Executive, you will focus on growing new revenue through strategic, relationship-based selling, a hunter mentality, and educating prospective and current customers on the value of Qualtrics XM. Our most successful Account Executives have a track record of exceeding quota, acting as trusted advisors to clients, and being passionate teammates. • The challenge? Qualtrics XM is a very versatile platform, adding value to a limitless array of decision makers. If you love a strategic, analytical sales process and working with a variety of stakeholders, selling Qualtrics XM will always keep you learning and growing. Our Team’s Favorite Perks and Benefits • Salary + Uncapped Commissions and Accelerators • 100% Performance based promotions -- not politics or tenure • Quarterly team activities, winter and summer parties, and lots of Qualtrics swag Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $109,500—$144,000 USD
Develop and execute joint GTM strategies with ISV partners to drive revenue growth, manage partner relationships, negotiate contracts, and coordinate cross-functional teams. | 5+ years partner experience, preferably with SaaS and HR/Employee Experience sales background, proven track record of managing partnerships and achieving sales quotas, and strong collaboration skills. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. ISV Partner Engagement Manager Why We Have This Role The Partner Engagement Manager (PEM) is responsible for developing and maintaining partnerships to drive business objectives and revenue growth. This role primarily focuses on managing and nurturing relationships with Independent Software Vendors (ISVs). The individual in this position will play a key role in nurturing existing ISV partners, identifying and securing new partnership opportunities, negotiating contracts, and driving successful collaborations for the organization. PEMs are critical to helping Qualtrics scale through thoughtful and committed partnerships. How You’ll Find Success • Develop and deploy a joint partnership go-to-market (GTM) strategy with Growth Partners that outlines objectives, gap resolution, and key revenue initiatives (e.g., sales enablement, marketing gaps, partner account management, account strategy, etc.). • Identify and prioritize joint revenue generating opportunities and collaborate with internal teams to leverage partners effectively. • Align internal and partner resources based on the needs and objectives of both organizations. Resource coordination includes cross-functional collaboration with Marketing, Legal, Product, Finance, Sales, Delivery Support, XM Success, and Executives. • Work closely with Partner Programs to create a path for ISVs to grow with Qualtrics. • Develop project plans, timelines, and deliverables to drive the successful execution of collaborative initiatives to drive revenue growth, enhance customer acquisition, and ensure delivery success. • Create alignment between Executives, Ecosystem, Sales, Marketing, and Product teams and lead operational cadence to deliver results. How You’ll Grow • Become a Subject Matter Expert (SME) on details of unique partnership agreements and the opportunities they present. • Lead and refine partner specific operational processes and procedures such as deal management, opportunity forecasting, and partner reporting. • Work with partners on the creation of Intellectual Property and joint technology solutions to create differentiated market offerings. • Support strategic initiatives in emerging markets such as new reseller or product agreements. • Partner with Qualtrics’ leadership to eliminate channel conflict and build effective rules of engagement • Develop domain knowledge of the XM category which includes Customer Experience (CX) and Employee Experience (EX) Things You’ll Do As a Partner Engagement Manager on the Global, ISV Partner Team you will drive revenue growth by establishing and growing relationships between your partner(s) and Qualtrics, writing and executing joint GTM plans globally, managing the business against revenue targets and Key Performance Indicators (KPIs), and managing operational cadences with some of the world’s most exciting companies. You should have deep partner experience to understand how to work and build with ISVs as well as a sales background that enables you to manage joint go-to-market (GTM) efforts and to easily collaborate with enterprise customers and sales executives. You should be familiar with Software as a Service (SaaS) and cloud services. Key responsibilities include: • Create and drive the GTM strategy with your partner(s) • Understand your partner's targeted accounts and industries to align with Qualtrics territories and sellers • Coordinate the efforts between your assigned partner(s) and Qualtrics sellers and PSMs on opportunity approach, value proposition, key players, relationships, deal strategies, services pricing, and implementation strategy • Exceed assigned revenue quota on a quarterly and annual basis • Negotiate new partnership agreements and go-to-market constructs • Produce Monthly revenue forecasts for Ecosystem and sales leadership • Facilitate Quarterly Business Reviews with partners & key Qualtrics stakeholders • Coordinate enablement training for partners and Qualtrics stakeholders • Participate in industry trade shows & events • Manage operational elements such as pipeline/forecasting What We’re Looking For On Your Resume • Undergraduate or graduate degree • 5+ years of partner experience (direct sales experience a plus) • Experience developing and executing partner strategies • Experience selling in the HR / Talent / Employee Experience space is preferred • Consistent achievement of quota, KPIs, MBOs, or other sales-related metrics • Demonstrated career progression with increasing responsibility over time • Proven track record of establishing, managing, and growing GSI relationships • SaaS experience What You Should Know About This Team • Our team is a group of driven individuals who are intelligent, organized, dedicated, and overall great humans. • Goal-Oriented Approach: We pride ourselves on being a team that not only understands but contributes to the achievement of the company's primary objectives. Every single task we perform is aligned with these goals. • Collaborative Environment: Partnering with teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. We work together to accomplish our goals and support the rapid growth of Qualtrics. Our Team’s Favorite Perks and Benefits • Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more. • $1800 Experience bonus to be used for an “Experience” of your choosing. • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $124,500—$178,500 USD
Lead investor relations efforts by developing financial models, preparing presentations, collaborating with executives, analyzing market trends, and managing relationships with investors and banks. | Bachelor's degree in Finance or related field, 5+ years of corporate investor relations or investment banking experience, strong financial modeling and communication skills, and familiarity with Refinitiv, Bloomberg, or Factset. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 23K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Senior Investor Relations Analyst Qualtrics is looking for an energetic and self-motivated individual to join our growing Treasury function as a Senior Investor Relations Analyst. You'll lead efforts to bridge the gap between Qualtrics' financial operations and the investment community. You'll be responsible for developing, executing, and optimizing strategies to effectively communicate our company's financial performance, liquidity position, capital structure, and treasury initiatives to investors, analysts, and other key stakeholders. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. This is a job for a well-spoken, hard-working, self-starting financial professional with excellent social skills. If you enjoy working in a fast-paced environment on a daily basis, this job may be a good fit for you. Why We Have This Role Qualtrics is experiencing rapid growth, and we need a skilled professional to help manage our relationships with the internal stakeholders and investment community. This role is critical in ensuring that our financial strategy and treasury activities are accurately and compellingly conveyed internally and to the market, supporting our long-term growth and financial stability objectives. This role will report into the Treasurer of the company. How You'll Find Success • Takes initiative & works autonomously. Understands the expected outcome, gets the context, and then works entrepreneurially to get it done. • Highly communicative and executes precisely and effectively, creating trust at the team level. • Thrives in a dynamic, evolving environment where you can quickly adapt to new processes and changes. • Strong attention to detail will help ensure all information is processed correctly and efficiently while adding value to the business. • Ability to think critically and find effective solutions across various aspects of the role within the team. • Strong teamwork and collaboration will enable you to communicate well and deliver results in an effective manner. • Anticipate the needs of the business by taking a proactive approach to potential issues before they arise. How You'll Grow In this role, you will have the opportunity to: • Become a key strategic partner to the CFO and finance leadership in shaping Qualtrics' financial narrative and investor relations approach • Lead the development of innovative financial analysis and communication strategies • Spearhead financial, strategic, and competitive analyses to drive major corporate initiatives • Take ownership of quarterly lender and investor calls, building and managing relationships with key players in the investment community and banking partners • Play a pivotal role in enhancing market perception, directly contributing to the company's long-term success Things You'll Do • Develop and maintain financial models and analyses to support investor communications and internal decision-making processes. • Spearhead the preparation and delivery of comprehensive quarterly lender presentations, including financial results, key performance indicators, and strategic updates. • Drive collaboration with C-suite executives, finance, accounting, and business units to gather and synthesize information for investor-facing materials and internal reports. • Conduct advanced market trend analysis, competitor activities assessment, and industry development evaluation to provide insights to senior management and investors. • Take a leadership role in developing and implementing the company's investor relations strategy and messaging. • Support treasury initiatives by analyzing capital structure, liquidity position, and debt covenant compliance. • Partner with the legal team to ensure compliance with disclosure regulations and best practices in investor communications. • Deliver high-impact updates to senior management on investor sentiment, market perceptions, and competitive positioning. • Manage and optimize relationships with investment banks and other financial institutions. What We're Looking for on Your Resume • Bachelor's degree in Finance, Accounting, Economics, or related field • 5+ years of experience in corporate investor relations or investment banking • Excellent financial modeling and analysis skills • Experience with financial reporting to investors and lenders • Experience working with Refinitiv, Bloomberg, or Factset • Excellent verbal and written communication and interpersonal skills • Proficiency in Microsoft Office suite, Google Suite and other presentation softwares • CFA designation is a plus What You Should Know About This Team The Treasury and IR Team at Qualtrics is a dynamic and collaborative group that plays a critical role in managing the company's financial resources and risk. We work closely with various departments across the organization to ensure optimal cash management, funding, and financial risk mitigation. Our team culture emphasizes continuous learning, innovation, and a strategic approach to treasury management and investor communications. We value individuals who can think critically, adapt quickly to changing market conditions, and thrive in a fast-paced environment while maintaining a strong focus on financial stewardship. Our Team's Favorite Perks and Benefits • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours • Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year) • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space. • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year) • On top of standard benefits package (medical - employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office • Free lunches in the office • Gym onsite The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Annual Pay Transparency Range $97,500—$145,000 USD
Lead and execute partner sales strategies to drive revenue growth through partner ecosystems, manage and coach Partner Success Managers, and collaborate cross-functionally to scale partner effectiveness. | 10+ years SaaS or partner sales leadership experience, proven track record of sales overachievement, management of direct and indirect teams, strong executive presence, and ability to travel 50%. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Head of Partner Sales Execution Why We Have This Role The Head of Partner Sales Execution is a critical senior-level position that is responsible for driving accelerated revenue growth through Partners for their supported region. This role ensures the success, performance, and quota attainment of “Partner Success Managers (PSMs)” within the region who are tasked with accelerating revenue growth through Qualtrics’ partner ecosystem (comprised of GSIs, regional partners, resellers, ISVs, and more). This role requires strong relationships across senior Sales and Marketing leadership in the region, and prioritizing and directing the use of a dedicated Center of Excellence (COE) team comprised of supporting resources across marketing, enablement, solution engineering, and delivery/technical teams. Reporting to the Global Head of Partnerships, this role ensures the deployment of successful go-to-market strategies and adaptive offerings to meet customer needs across diverse markets. How You’ll Find Success • Driving closed-won business sold with and through our partners, impacted revenue, pipeline, and renewal rates. Direct, coach, and lead market-level PSMs in collaboration with regional sales leadership (i.e.: Overlay PSMs to AE’s in-market, and, direct-selling PSMs who own a personal quota). • Serve as the strategic partner to executive and sales leadership of the region in key partner opportunities and GTM strategies to drive scale. Develop and grow deep relationships with important partner executives in the region. Help translate the overarching partner strategy for GSIs, resellers, regional partners, ISVs, and more into repeatable, scalable selling strategies for in-market PSMs. • Exercise judicious prioritization of supporting COE resources to help upskill, train, enable, and scale partners improving our effectiveness and competency in the region. • Demonstrate the ability to deliver indirect leadership - building trust, executing, and leading teams through change, strategies, and goal attainment who may or may not have direct reporting relationships to the role • Work well in a cross-department function that spans relationships across partnerships, sales, marketing, service delivery, pre-sales, product, and more. How You'll Grow • The XM category cuts across several stand-alone areas of professional expertise. In this role you will gain exposure across the entire XM category (customer, employee, and brand experience) as well as access to a diverse set of leadership, cross-functional departments, external executive relationships, and much more. • This role requires region-wide thinking, relationship building, and execution. You’ll grow by developing a full-region perspective through both internal and external executive relationships and strategies. • Career Action Planning with Manager • Qmobility Things You’ll Do • GTM Execution: Responsible for the all-up revenue number across PSMs in-market. This includes involvement in “sell with Partner” activities, driving key strategies with PSMs and partners, managing operational sales pipeline, and forecast tracking process throughout the cycle (MEDDICCC, etc) region-wide. • Partner Development: Collaborate with partner leadership teams across the region, adapt partner offerings to your market needs and connect to related XM offerings to meet customer needs. Inspire partners to expand Qualtrics practices in-market. • Executive Coordination: Develop deep and wide-reaching relationships across internal and external executive teams to gain commitment and support on GTM strategies, new offer development, prioritization of resources, talent assessment, and more. • Cross-Functional Leadership: Lead cross-functional teams and drive action and accountability to help train and develop partners, increase certification rates, improve partner competency and effectiveness of Qualtrics XM related service and technology needs. • Results-Oriented Partner Strategy: Develop PSMs, the COE, and Partners to execute against Qualtrics GTM plan and understand how to leverage GTM resources (e.g.: marketing, sellers). Manage the accountability of PSMs to deliver against sales plans. • Leader and Mentorship: Coach, develop, and lead cross-functional teams to improve selling win rate percentage, quota attainment, leadership development, and internal and external relationships. What We’re Looking For On Your Resume • +10 years SaaS or Partner selling experience as a Sales Leader, Enterprise Account Executive or GTM Leader as a top performer (clear demonstration of consistent +100% over-achievement) • Management experience leading both direct and indirect cross-department teams • Familiarity of how a partner ecosystem operates, strategic alliances, marketing, business development • Solution selling capability to drive a consultative sales process with Partners • Polished confidence working-with and presenting-to C-level executives • Team management skills to manage the complexities of working with multiple Partner sellers across many accounts • Coaching, teaching, and enablement skills to activate many Partner sellers • Scale mindset, ability to enable others • An undeniable passion for winning and creative solutioning • Bachelor's degree, MBA or other relevant professional degree encouraged • You are able to travel when necessary (50%) What You Should Know About This Team We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Partnering with sales teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. Our team values the ability to take initiative, work independently, and accomplish key initiatives. Everyone is encouraged to think ahead, anticipate potential issues, and find ways to proactively conquer. Our Team’s Favorite Perks and Benefits • Qualtrics Experience Program - A bonus each year for an experience of your choosing • Worldwide and diverse community that enjoys helping each other • In our offices we take pride in creating an open and collaborative work space. • At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range $188,000—$269,500 USD
Drive customer adoption and optimize programs by building and configuring services aligned to client objectives, leveraging usage data to deliver insights, and collaborating cross-functionally to enhance customer experience. | Bachelor’s degree, 2-5 years in technical or client-facing roles, ability to manage multiple projects, technical aptitude including software and API familiarity, strong communication and problem-solving skills. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Analyst, Technical Success Manager - Goods & Services Why We Have This Role The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren’t afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent! How You’ll Find Success Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. In this role, you will work with clients to understand the customers programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. Technical Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers’ programs, and deepen relationships with the clients they support. As a Technical Success Manager, you should both be a tech-savvy professional and someone who excels at nurturing relationships to deliver exceptional client service. How You’ll Grow • Enhance your software platform knowledge and technical troubleshooting skills • Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers • Develop critical customer relationship and communication skills to develop impactful, trusted relationships Things You’ll Do • Drive Customer Adoption and Optimize Programs • Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value • Leverage customer usage data to deliver actionable insights & recommendations • Develop a deep understanding of Qualtrics’ service offerings to meet client needs, guiding them through use cases to drive program maturity. • Establish and maintain multi-level stakeholder relationships to ensure customer health and support. • Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations. • Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact. • Work on front end configurations such as building dashboards, configuring surveys, and building out workflows within Qualtrics. • Drive adoption of key platform features through demos and proof of concepts, leveraging best practices for implementation. • In person connection with customers, traveling on-site as needed • Collaboration & Cross-Functional Partnerships • Collaborate with Sales and Services teams to develop meaningful client relationships, aligned to the overall client account strategy • Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers • Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes What We’re Looking For On Your Resume • Bachelor’s degree from a competitive university • 2-5 years experience working in a technical, consulting, or client-facing role • Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers • Experience working with customers in all phases of their adoption journey • Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment • Comfort in working both autonomously and collaboratively • Ability to articulate technical concepts to a non-technical audience • Detail-oriented with an ability to prioritize and meet deadlines • Familiarity with software, front-end development, and navigating API’s • Excellent verbal and written communication skills • Strong problem-solving skills What You Should Know About This Team • Supportive environment with opportunities to work both autonomously and collaboratively • Fun, inviting, and inclusive work environment • Team of passionate, kind, and smart people who exemplify what it means to be a team Our Team’s Favorite Perks and Benefits • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours • Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year) • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year) • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Illinois Annual Pay Transparency Range $85,000—$98,000 USD
Lead and grow an internal audit team, manage SOX compliance, develop risk-based audit plans, and collaborate cross-functionally to ensure governance and compliance. | 15+ years in internal audit with leadership experience, SOX compliance expertise, SaaS business model knowledge, and relevant certifications such as CIA/CPA or CISA. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Head of Internal Audit Why We Have This Role We’re looking for a seasoned Internal Audit leader to build and scale a best-in-class internal audit function that safeguards our business as we grow. You’ll work closely with the Audit Committee, CFO, and leaders across the company to design and test internal controls, drive SOX compliance, and embed risk management throughout Qualtrics. This role will be critical in helping us strengthen governance, improve business processes, and ensure operational and financial integrity across a fast-growing global SaaS company. How You’ll Find Success • Leads and develops high-performing audit teams, fostering growth and accountability • Thinks strategically and executes with strong operational discipline • Communicates audit findings clearly and influences stakeholders at all levels, including audit committees and executives • Applies deep expertise in SOX compliance, internal controls, and risk management frameworks • Navigates complex regulatory environments confidently and effectively • Drives process improvement leveraging technology and data analytics • Builds collaborative relationships and partners cross-functionally with finance, IT, legal, and business leaders How You’ll Grow • Expand your leadership scope by scaling a growing internal audit department in a dynamic SaaS environment • Deepen your expertise in emerging audit technologies, data analytics, and automation (including AI applications) • Gain exposure to global risk management and corporate governance at the board level • Lead cross-functional initiatives to embed risk-conscious culture across the organization • Strengthen your advisory impact by influencing strategic decisions and operational improvements Things You’ll Do • Lead and grow an internal audit team responsible for maintaining robust internal controls, including section 404 SOX compliance, through recruiting, training, and managing co-source partnerships • Develop risk-based audit plans aligned with company strategy, execute advisory and assurance engagements, and present actionable recommendations to senior leadership and the Audit Committee • Manage the SOX compliance program end-to-end: design, testing, remediation, and coordination with external auditors • Facilitate enterprise risk management by running risk committee meetings, updating risk registers, and integrating risk in strategic planning • Build strong stakeholder relationships across finance, IT, legal, and business units to support governance and compliance efforts • Leverage audit and data analytics technologies to improve audit effectiveness, drive automation, and promote continuous process improvements What We’re Looking For On Your Resume • 15+ years in internal audit, with at least 5 years in leadership roles • Proven SOX compliance experience, ideally in public or pre-IPO SaaS companies • Strong background with SaaS financial and operational business models • Demonstrated skills with risk management frameworks and governance • Bachelor’s degree in Accounting, Finance, or related field; Master’s and CIA/CPA preferred, CISA a plus • Expertise in COSO framework, audit management software, data analytics, IT controls, cybersecurity, and privacy regulations • Experience presenting to executives and audit committees, leading cross-functional teams, and driving organizational change What You Should Know About This Team • You’ll join a growing internal audit function that partners closely with executive leadership and the Audit Committee • The team embraces professional development and continuous learning, with regular training and quality improvement programs • We work collaboratively across global and remote teams, promoting transparency and open communication • This role offers significant visibility and impact on company strategy, controls, and risk management • We value innovation, leveraging new technologies to improve audit quality and efficiency Our Team’s Favorite Perks and Benefits • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours • Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year) • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space. • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year) • On top of standard benefits package (medical - employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office • Free lunches in the office • Gym onsite The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Annual Pay Transparency Range $198,500—$284,500 USD
Drive customer adoption and optimize programs by building and executing services aligned to client objectives, leveraging data insights, managing stakeholder relationships, and collaborating cross-functionally to enhance customer experience. | Requires 8+ years in technical or client-facing roles, strong communication and problem-solving skills, ability to manage multiple projects, familiarity with software development, and a bachelor's degree. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Principal Technical Success Manager - Managed XM Why We Have This Role The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren’t afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent! How You’ll Find Success Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. In this role, you will work with clients to understand the customers programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. Technical Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers’ programs, and deepen relationships with the clients they support. As a Technical Success Manager, you should both be a tech-savvy professional and someone who excels at nurturing relationships to deliver exceptional client service. How You’ll Grow • Enhance your software platform knowledge and technical troubleshooting skills • Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers • Develop critical customer relationship and communication skills to develop impactful, trusted relationships Things You’ll Do • Drive Customer Adoption and Optimize Programs • Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value • Leverage customer usage data to deliver actionable insights & recommendations • Develop a deep understanding of Qualtrics’ service offerings to meet client needs, guiding them through use cases to drive program maturity. • Establish and maintain multi-level stakeholder relationships to ensure customer health and support. • Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations. • Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact. • Drive adoption of key platform features through demos and proof of concepts, leveraging best practices for implementation. • Collaboration & Cross-Functional Partnerships • Collaborate with Sales and Services teams to develop meaningful client relationships, aligned to the overall client account strategy • Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers • Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes What We’re Looking For On Your Resume • Bachelor’s degree from a competitive university • 8+ years experience working in a technical, consulting, or client-facing role • Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers • Experience working with customers in all phases of their adoption journey • Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment • Comfort in working both autonomously and collaboratively • Ability to articulate technical concepts to a non-technical audience • Detail-oriented with an ability to prioritize and meet deadlines • Familiarity with software and front-end development • Excellent verbal and written communication skills • Strong problem-solving skills What You Should Know About This Team • Supportive environment with opportunities to work both autonomously and collaboratively • Fun, inviting, and inclusive work environment • This team is made up of passionate, kind, and smart people who exemplify what it means to be a team Our Team’s Favorite Perks and Benefits • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours • Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year) • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year) • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Illinois Annual Pay Transparency Range $133,000—$190,500 USD
Manage long-term customer relationships, drive adoption of Qualtrics products, collaborate with sales and cross-functional teams to grow accounts, and ensure customer satisfaction and retention. | Bachelor’s degree, 3+ years in technical or client-facing roles, experience in applied market research, strong communication and presentation skills, and ability to manage multiple projects in a fast-paced environment. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Customer Success Manager - Strategy and Research Why We Have This Role The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout the entirety of their Qualtrics engagement, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking to add a Customer Success Manager to the Strategy and Research Team to meet the evolving needs of our ever-expanding base of customers and deliver a great customer experience. We are looking for a resourceful individual to join our team who isn’t afraid to dive into the details and understand the tools our customers use, and work with them to realize long-term value. How You’ll Find Success • Customer Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. • In this role, you will work with clients to understand the customers programs and objectives, and leverage your expertise to build programs that drive adoption and value for the customer. • Customer Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers’ programs, and deepen relationships with the clients they support. • As a Customer Success Manager, you should both be a strategic thinker, who can create a vision for the long term potential of customers programs, excelling at nurturing relationships to deliver exceptional client service. How You’ll Grow • Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end-to-end experience for customers • Develop critical customer relationship and communication skills to develop impactful, trusted relationships • Become familiar with brand tracking research methodologies and sample strategy as you work collaboratively with customers and cross functional team members as you work to evolve brand tracking programs • Understand how to drive consumption and maturity of our customers (i.e., usage) and facilitate commercial aspects of renewal and expansion (i.e., net annual recurring revenue) • Enhance your software platform knowledge and technical troubleshooting skills Things You’ll Do • Serve as the long-term customer relationship manager and product expert, working with customers to monitor program health, mature, renew, and expand their Qualtrics programs • Develop and leverage deep Qualtrics product knowledge to drive platform adoption, ensuring customers are realizing the value of their programs • Partner closely with sales counterparts to build account plans and strategies that accelerate growth • Work closely with cross functional team members to plan, negotiate, and execute the renewal strategy, including developing formal RFP responses. • Enable customers on how to fully utilize the platform and understand what to expect from our product roadmap • Monitor Customer Health Metrics and take action to mitigate risk and capitalize on opportunities • Champion customer needs internally and mobilize resources to resolve issues • Provide clear and timely communication with clients that drive to resolution on any requests and/or issues. • Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers What We’re Looking For On Your Resume • Bachelor’s degree from a competitive university • 3+ years experience working in a technical, consulting, or client-facing role • Experience working in an applied market research setting (agency or client side) • Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers • Excellent PowerPoint, Google Slides and/or Keynote skills and ability to create slides/graphs/charts that convey information in compelling ways. • Strong communication skills, both written and verbal and is comfortable asking tough questions to unearth opportunities and better understand problems to solve for • Experience presenting pricing and working through contract negotiations • Ability to clearly and succinctly articulate technical concepts to a non-technical audience • Detail-oriented with an ability to prioritize and meet deadlines • Strategic thinker, ability to proactively identify potential problems before they become problems and work to find creative solutions • Ability to work effectively with cross functional teams to accomplish goals, address challenges while removing roadblocks What You Should Know About This Team • The Strategy and Research product pillar includes UX, Brand Experience (BX) and Strategic Research (qualitative and quantitative research and analytic solutions). Our product offerings provide customers with a dynamic approach to conducting research that enables clients to make smarter and faster decisions in the areas that matter most. • Strategic research is core to the Qualtrics offering and the BX product launched in 2019 and UX launched in 2024. These products have seen tremendous success and are a major growth opportunity for Qualtrics. Our Team’s Favorite Perks and Benefits • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours • Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year) • Qualtrics Wellness Program - $1,200 for Wellness related expenses annually • XM Day - A Qualtrics dedicated annual day of Service where employees are encouraged to use the day to give back to their community in any way they chose • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year) • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Illinois Annual Pay Transparency Range $81,500—$121,500 USD
Lead design and architecture of text analytics platform, develop backend services, mentor engineers, and collaborate cross-functionally to deliver high-quality software. | 8+ years technical experience, leadership in engineering teams, backend development in languages like C#, Java, Python, cloud platform experience, ElasticSearch/OpenSearch familiarity, and Agile development. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Staff Software Engineer, Foundation - Reston Why We Have This Role Qualtrics is seeking a Staff Software Engineer (Tech Lead) to help build our next-generation text analytics services and further existing capabilities to help customers visualize and understand hundreds of millions of unstructured text data points. You will work across a breadth of technologies, touching all levels of the stack from LLM prompts, Kubernetes, databases, and cloud platforms. You will participate in and lead design and architecture discussions with your peers, sharing your expertise and learning from their experiences. Success comes from delivering high impact features and collaborating effectively with cross-functional teams across foundations engineering and product managers. We expect our Tech Leads to be excellent communicators who can influence the technical direction of the team and inspire others to deliver high-quality, innovative solutions. As a Staff Software Engineer (Tech Lead) on our team, you'll be expected to set the technical direction for the team, actively participating in design and architecture discussions, as well as reviewing the work of others. How You’ll Find Success • You will take ownership of features and coordinate contributors (cross-teams and functions) to ensure development and delivery. Your day-to-day work will involve driving operational excellence, quality improvements, and mentoring junior engineers. • Designing scalable and maintainable software solutions that drive business impact by providing foundational text analytics services. • Set the technical direction for the engineering team that owns data classification space and proactively identifying areas for technical innovations. • Delivering high-quality code while balancing speed and reliability will be key to your impact. • Proactively review coding, testing standards of team and designs of cross team features How You’ll Grow • You will expand your leadership capabilities by owning complex projects and influencing architectural decisions. • Active collaboration with product owners, principle engineers to strategically align the road map with the team's technical vision and organization north star. • Continuous learning through challenging technical problems, peer feedback, and participating in code reviews will sharpen your craft. • Opportunities to mentor junior engineers and contribute to strategic planning will accelerate your career progression. Things You’ll Do • Set the technical direction for the team, driving the overall architecture and design of the platform • Review and provide feedback on the work of other engineers, ensuring high-quality, maintainable code • Develop innovative backend services and APIs to extend our text analytics platform • Teach and mentor other engineers, helping them grow their skills and expertise • Drive new innovation by working closely with Machine Learning and Applied Science engineering teams to leverage state-of-the-art in ML and LLMs • Participate in scrum meetings, design+architecture sessions, collaborate with engineers, product, and quality to prioritize and ship features and improvements What We’re Looking For On Your Resume • 8+ years of relevant experience, deeply technical • Proven track record of leading technical initiatives and setting direction for engineering teams • Strong background in systems architecture, ability to create high level designs • Extensive backend development experience in one or more languages like TypeScript, Java, Scala, JavaScript, Go, Python, C# • Practical experience working with cloud platforms (e.g., AWS, GCP, Azure) • Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing, analytics • Familiarity with different database technologies • Architecting systems that operate on large quantities of data • Experience with professional software engineering practices (e.g., unit testing, code reviews, design documents) • Bachelor's degree in Computer Science or suitable industry experience • Experience with ElasticSearch or OpenSearch for data indexing, search, and analytics • Familiarity with Agile software development methodologies and best practices • Contributions to open-source projects or a portfolio of personal projects What You Should Know About This Team • This team is responsible for analyzing and finding insights from omni channel text. • Our work is core to Qualtrics' mission to improve the human experience, and we have a great balance of greenfields and brownfields to explore. • We are looking for an engineer who also has a passion for details and who works well with others across disciplines, and can empathize with customers and understand their business needs in the experience domain. Our Team’s Favorite Perks and Benefits • Qualtrics Annual Experience Bonus ($1,800) can be used for an experience of your choosing: concerts, vacation, event tickets, etc. • Global Wellness Benefit ($1,200) reimburses employees to stay on top of their health and wellness • Quarterly team offsite team building events • Great standard benefits package (medical, dental, vision, life insurance, 401k, etc.) • Snacks, drinks, and free lunches in our office The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
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