Qualtrics

Design and build scalable backend services and data pipelines supporting machine learning lifecycle with AWS SageMaker, operate production services, mentor junior engineers, and drive operational excellence. | At least 4 years software engineering experience, bachelor's degree, strong SQL proficiency, expertise in data engineering and AWS cloud services. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Senior Software Engineer - Socrates Experimentation Platform (SEP), Provo or Seattle Why We Have This Role Qualtrics is seeking a Senior Software Engineer to join the Socrates Experimentation Platform (SEP) team, part of the Core AI Product Unit. Our mission is to enable applied scientists, data scientists, and ML engineers to rapidly build, deploy, and operate AI features and solutions at scale — by providing a unified platform and a governed data architecture. We build and maintain the infrastructure and workflows that power the end-to-end ML lifecycle: data ingestion and anonymization, feature engineering, model training and evaluation, and production deployment — all within AWS SageMaker Unified Studio. We reduce time-to-value, improve data and model quality, and lower total cost of ownership through purpose-built self-service tooling, pipeline automation, and robust operational guardrails. How You’ll Find Success Our team is on the cutting edge of Qualtrics’ new AI offerings. You’ll be working in a fast paced environment, and will be expected to participate in requirements gathering, design and architecture discussions, full stack development, and code reviews. You will need to take ownership of your feature and drive its development and delivery, end-to-end. Your week to week will also involve operational excellence and quality improvements. We also expect our contributors to be excellent communicators, who influence the technical direction of the team and mentor junior engineers who work alongside them. With a strong sense of ownership, and with curiosity to always try to find a better way, you will find success on this team and in Qualtrics. How You’ll Grow You will work on high impact projects building the platform that Qualtrics' AI teams depend on — from data ingestion and anonymization pipelines to SageMaker Unified Studio workflows. You will work across a breadth of AWS technologies including SageMaker Unified Studio, DataZone, Lake Formation, S3, DynamoDB, SQS, Lambda, and more. You will participate in design and architecture discussions with your peers, gaining insight from their experiences. You will work cross-functionally with applied scientists, ML engineers, data engineers, and security/compliance teams to enable success across the AI development lifecycle. You will communicate with various stakeholders to streamline operational effectiveness. You will evaluate and adopt new tools and patterns in the AWS ML and data ecosystem. Things You’ll Do Design and build scalable, reliable backend services and data pipelines that power the end-to-end ML lifecycle within AWS SageMaker Unified Studio. Own the entire lifecycle of the features and platform capabilities you work on, from ideation to delivery, collaborating closely with applied scientists, ML engineers, and product managers. Build and operate data infrastructure implementing a medallion (bronze/silver/gold) architecture — including ingestion, transformation, anonymization, aggregation, quality checks, and lineage. Operate production platform services with 99.9% availability SLOs, participating in on-call rotations and operational review processes. Drive self-service tooling and automation that reduces manual toil and accelerates onboarding of new AI projects. Teach and mentor other engineers on the team, participate in design discussions, and establish and maintain best practices through code reviews and mentorship. What We’re Looking For On Your Resume 4+ years of relevant software engineering experience. Bachelor's degree in Computer Science or related field, or suitable industry experience. Strong proficiency in SQL for querying, analyzing, and validating large-scale data. Familiarity with other languages such as Python, Java, TypeScript, or Go is a plus. Deep expertise in core data engineering principles, including advanced data modeling, schema design, and processing large-scale datasets with strict data quality and validation standards. Proven experience leading complex, high-impact data initiatives end-to-end—from initial scoping and technical design to deployment, operational monitoring, and business-impact delivery. Familiarity with infrastructure-as-code (e.g. AWS CDK) and AWS cloud services; hands-on experience with SageMaker, DataZone, Lake Formation, Glue, or similar data/ML platform services is a strong plus. Experience building and operating data pipelines or distributed data systems (e.g. ETL/ELT, event-driven architectures, SQS/Kafka, S3-based data lakes) is a strong plus. Experience with professional software engineering practices such as unit testing, code reviews, and writing design documents. Experience owning deployment and operations for large-scale distributed systems. What You Should Know About This Team The Socrates Experimentation Platform (SEP) team is the foundational AI infrastructure team within Qualtrics' Core AI Product Unit. We own the data mesh, ML platform, and self-service tooling that applied scientists and ML engineers across Qualtrics depend on. Our platform is built around AWS SageMaker Unified Studio and implements a governed medallion data architecture, ensuring high-quality, legally-compliant, and discoverable datasets for AI development. We operate with a product mindset — our roadmap is driven by user outcomes like time-to-first-production and researcher satisfaction, validated through close design partnerships with our customers. We care deeply about reliability, security, and cost efficiency — we run 24/7 on-call for critical services, enforce policy-as-code for data privacy, and build cost guardrails into everything we ship. We are looking for an engineer who is passionate about enabling other builders — someone who works well across disciplines, takes pride in platform quality, and can empathize with the needs of researchers and scientists who depend on our tools. Our Team’s Favorite Perks and Benefits Qualtrics Annual Experience Bonus ($1,800) can be used for an experience of your choosing: concerts, vacation, event tickets, etc. Global Wellness Benefit ($1,200) reimburses employees to stay on top of their health and wellness. Quarterly team offsite team building events. Great standard benefits package (medical, dental, vision, life insurance, 401k, etc). Snacks, drinks, and free lunches in our office. The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. #AI For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Base Annual Pay Transparency Range $168,000—$221,000 USD

Lead security engineers to build and implement security solutions across product, multicloud, and infrastructure environments, establishing vulnerability management and data protection protocols. | Over 15 years leadership experience in security with expertise in product, cloud, and infrastructure security and proven transformative security strategy implementation. | At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Head of Security Platforms Why We Have This Role Qualtrics operates in a world where security threats are evolving and being as secure as possible is paramount. The Engineering Security Manager is essential to Qualtrics' operations, tasked with protecting our products and infrastructure from increasing security risks. This person will maintain company-wide security standards, leading a skilled team of security engineers and collaborating across product units to address security challenges. The impact of their role is broad - they will help protect customer data, uphold the company's reputation, and ensure ongoing secure service delivery. How You’ll Find Success Proactive Leadership: Take the initiative, understanding the expected outcome, getting the necessary context, and working entrepreneurially to achieve the set goals in security engineering. Stellar Communication: Communicate effectively at all levels and influence appropriately to create trust within the team and across the business to induce high standards and change practices. Security Expertise: Broad expertise in platform security, demonstrating an in-depth understanding of different security facets, including product, cloud, and infrastructure security. Collaboration Skills: Working across various product units, they will display excellent collaboration skills, building strong relationships to drive security initiatives forward. Decision-Making and Problem Solving: Possess strong decision-making skills, able to tackle complex security issues swiftly and effectively in an autonomous date driven capacity. Continuous Learning: Committed to continuous learning, staying abreast of the latest security trends, threats, and mitigation strategies. How You’ll Grow Industry Exposure: As the head of security engineering, the person will be regularly interacting with industry leaders and participating in top security forums, widening their network and gaining industry insights. Knowledge Expansion: By staying current with the latest trends in security, they'd also continually augment their knowledge and understandings of both emergent threats and innovative mitigation strategies. Leadership Development: Leading a team of dedicated security engineers, they will have ample opportunities to refine their leadership and people management skills in a global company. Strategic Influence: They will have the chance to influence the company's security strategy, translating their insights and views into actions that make a real difference. This strategic contribution can enhance their decision-making and problem-solving skills. Things You’ll Do Enhance Platform Security: Build and implement comprehensive security solutions across product, multicloud, and infrastructure areas to reduce vulnerabilities and potential breaches. Drive Vulnerability Management: Establish an effective vulnerability management system, conducting regular checks and swiftly acting upon detected issues. Develop Data Protection Protocols: Define and enforce strict data protection protocols for adherence throughout the organization, ensuring customer data security. Access Management: Oversee aspects of access across the corporate and production environments setting the standards and best practices. Team Leadership: Lead a team of skilled security engineers and foster a security-conscious culture, promoting continuous improvement. Collaborate Across Business & Product Units: Work closely with all areas of the business, forging partnerships to support security initiatives and create a coherent front against emerging risks. What We’re Looking For On Your Resume While we value the wealth of experience, we put more emphasis on your capability and the outcomes you've produced. For this role, these elements are particularly important: Proven Leadership: We're looking for evidence of effective team leadership for over 15 years, particularly in the field of security. Details of how you've influenced cultural shifts towards improved security practices will be a plus. Expertise in Diverse Security Aspects: We want to see your proficiency in dealing with multiple security aspects ideally in product, cloud, and infrastructure security, including vulnerability management, access management, CDN/WaF/firewalls, product security, and data protection. Collaboration: Demonstrate your ability to collaborate and build partnerships across different business units, working towards unified security objectives. Proactive Problem-Solving: Share instances where you acted swiftly and effectively to manage potential vulnerabilities or address complex security issues. Strategy Development: Ideally, you've defined and implemented security strategies in previous roles, driving transformative outcomes. Remember, it's not about how many years you've worked; it's about what you've achieved during that time that counts. What You Should Know About This Team Cutting Edge: The Platform Security team supports Qualtrics' pioneering advancements in Experience Management and AI. We employ cutting-edge technologies to ensure the integrity, resilience, and security of our platform, bolstering the company's position at the forefront of the industry. Integral Role: Our work underpins the insights our customers gain throughout their entire lifecycle, from employee experience to customer experience to market research. By securing crucial data, we enable companies to bridge the digital gap and deploy intuitive products worldwide. Engineering Focus: We're not just a team of security experts; we're engineers. Our work is highly technical, innovative, and rooted in problem-solving. Impactful Contribution: By providing robust security and assured data protection, our team significantly contributes to the quality and trustworthiness of Qualtrics' offerings, fostering customer confidence. Environment of Growth: We foster a culture of continuous learning and innovation. Team members have the opportunity to work with innovative tools and practices, expand their skills, and contribute to the company's ambitious mission. Our Team’s Favorite Perks and Benefits Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more. $1800 Experience bonus to be used for an “Experience” of your choosing Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy. The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Base Annual Pay Transparency Range $248,000—$325,500 USD