QAD, Inc.

QAD, Inc.

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QAD, Inc.

Marketing Operations Manager

QAD, Inc.•Anywhere•Full-time
View Job
Compensation$100K - 145K a year

You would manage and optimize marketing automation systems, support campaign and lead processing, build performance dashboards, and coordinate cross-functional operations. | The role requires 5–7+ years in SaaS or B2B marketing operations, expert Marketo and Salesforce skills, and strong analytics and project management capabilities. | QAD is a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Job Description We’re looking for a highly motivated and versatile Marketing Operations Manager to join our growing marketing team at QAD, a leading global SaaS company. This role is pivotal in ensuring our marketing engine runs smoothly, efficiently, and is built to scale. You’ll report directly to the Sr. Director of Global Marketing Operations and serve as a key partner to demand generation, digital, content, and regional marketing teams. This is a dynamic, fast-paced, high-volume role that requires a passion for marketing systems, a data-driven mindset, and a strong bias for action. If you're someone who thrives on collaboration, is energized by solving complex problems, and is excited to make a global impact—this role is for you. Responsibilities: Marketing Automation & Campaign Operations Own the day-to-day management and optimization of Marketo, including building and executing email campaigns, nurturing programs, lead lifecycle processing, automation infrastructure and scoring models. Partner with marketing stakeholders to support campaign execution, ensuring accurate audience segmentation, QA, testing, and performance tracking. Manage lead routing, enrichment, and data flow processes across marketing and sales systems (e.g., Marketo, Salesforce, N.Rich, ZoomInfo,etc.) Establish campaign operations best practices and documentation to drive global consistency and efficiency. Deep AI proficiency and literacy to enhance marketing operations - knowledge in Clay and Claude Reporting, Analytics & Insights Develop and maintain reporting dashboards to measure marketing performance across channels, campaigns, and funnel stages. Partner with RevOps and SalesOps teams to ensure accurate attribution, lead-to-revenue tracking, and ROI measurement. Conduct data analysis to uncover trends, opportunities, and recommendations that drive smarter marketing decisions. Support quarterly business reviews (QBRs) and board-level reporting with clear, concise marketing performance insights. Marketing Technology & Infrastructure Serve as the power user and system admin for Marketo; evaluate and manage integrations with key platforms (Salesforce, Eventbrite, N.Rich, ZoomWebinar. etc.). Partner with IT to manage data privacy, compliance (e.g., GDPR, CCPA), and system access protocols. Work with the Sr. Director of Global Marketing Operations on tech stack evaluations, vendor management, and implementation projects as needed to support scale and innovation. Monitor and improve data hygiene, enrichment workflows, and marketing database health. Cross-Functional Enablement & Project Management Collaborate across global teams to support regional marketing campaigns, product launches, and ABM programs. Training and onboard new marketing members on process, operations, and technology access and enablement Provide guidance and enablement to marketers on best practices for campaign set-up, reporting, and operational processes. Own project plans and timelines for key initiatives, ensuring deadlines are met and stakeholders are aligned. Proactively identify operational gaps and drive continuous improvement in marketing workflows. Qualifications 5–7+ years of experience in marketing operations, preferably in a fast-paced SaaS or B2B technology environment. Expert-level experience with Marketo and power user experience in Salesforce (Marketo Certified is a plus). Knowledge in the following systems is also a plus: LeanData, WordPress, Drift, and 6sense. Deep understanding of the B2B marketing funnel, lead management, campaign attribution, and marketing analytics. Proficient in reporting and dashboard tools within Salesforce and Marketo. Familiarity with Google Analytics, UTM tracking, and digital performance metrics. Strong project management skills and the ability to manage multiple priorities simultaneously in a fast paced, high volume work environment. Excellent communication and collaboration skills with a service-oriented mindset. Highly analytical with strong attention to detail and a passion for continuous improvement and optimization. Self-starter with a “can-do” attitude—comfortable navigating ambiguity and taking initiative. Experience supporting global teams across time zones and cultures is strongly preferred. What You’ll Bring to the Team: A proactive mindset with a passion for enabling marketing success through technology and data. Ability to bridge the gap between strategy and execution - bringing ideas to life through strong operational planning. Flexibility and resilience in the face of a high-growth, ever-evolving SaaS environment. A collaborative spirit and willingness to roll up your sleeves to help the team succeed. Additional information Additional Information QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. About QAD: QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote Time Type: Full Time Department: Marketing Location: United States of America - Georgia

Marketing automation
Marketo
Salesforce
Marketing analytics
Lead lifecycle management
Direct Apply
Posted 3 days ago
QAD, Inc.

Sr. AI Customer Success Manager

QAD, Inc.•Anywhere•Full-time
View Job
Compensation$100K - 150K a year

Help clients adopt AI-powered products through user enablement, product feedback, and technical escalation management to improve retention and usage. | Requires at least five years in customer-facing or operational work in manufacturing, supply chain, or enterprise SaaS, plus a relevant bachelor's degree and understanding of AI, data analytics, and operational workflows. | QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment. Job Description The AI Customer Success Manager operates as an overlay enablement and adoption strategist across regional Customer Success (CS) teams. As AI-powered products mature into General Availability (GA) and sustained operations, this role ensures customers quickly realize value, build trust, and drive ongoing usage. You will serve as a trusted advisor, helping clients activate, integrate, and maximize value from our AI platform. The ideal candidate blends technical curiosity, consultative skills, and data literacy. Your primary metrics of success will be AI product adoption, AI-specific Net Revenue Retention (NRR), and AI customer referenceability. Location: Remote with up to 25% Regional Travel AI Adoption & Enablement AI Coaching: Deliver human enablement, teaching users best practices for AI value realization, including workflow configuration and effective prompt engineering. Data Contextualization: Assist clients in configuring the AI to properly reflect their specific industry, data schemas, and domain terminology. Cross-Functional Collaboration Product Feedback: Act as the voice of the customer, capturing user friction points to directly influence the product roadmap. Technical Escalations: Partner with Solutions Engineers and Support to quickly resolve complex technical issues or data anomalies. Playbook Development: Document successful implementation patterns to scale best practices across the CS organization. New Product Launch and Customer Onboarding Customer Onboarding: Monitor PS-led implementation projects for AI-powered products across the region as go-live milestones approach. Support CSMs and customers through technical onboarding processes to minimize friction points at this critical stage. Customer Enablement: Post Go-Live, design and deliver end-user training, tactical playbooks, customer office hours, and workflow integration sessions for regional CS teams and end-users. Phase Handoff to CS: Consume handoff briefs to understand customer nuances, edge cases, and field reality before taking operational ownership. Early Escalation: Identify and escalate launches falling below baseline metrics to prevent sustained adoption failure. Sustained AI Operations Monitor Adoption Metrics: Develop deep expertise in available AI product metrics. Work with Agent Ops if the customer, the CSM and/or the Agent Ops team identifies issues with agent behavior. Ongoing Relationship & Usage Health: Partner with Regional Customer Success Managers (CSMs) to maintain continuous usage and relationship health across established enterprise accounts. In-Product & Operational Enablement: Continuously provide end-user guidance, tips, and workflow optimization to ensure long-term retention. Field Signal Feedback: Capture ongoing customer feedback and usage signals, feeding them back to Product Operations and Engr to continuously improve the core platform. Strategic Value Attribution - Capacity Reallocation & Organizational Change Capacity Reinvestment Coaching: Partner with customer executive sponsors and operational leaders to track capacity freed by AI agents (e.g., 10,000+ hours annually across buying and AP teams) and establish structured workflows for reinvesting time into strategic projects. Behavioral & Process Mindset Shift: Guide customer teams away from manual, reactive tasks (e.g., chasing past-due POs, re-keying ERP data, manual quote entry) toward proactive, exception-based decision making and strategic supplier/customer management. Adoption Rescue Playbook Ownership: Lead the recovery strategy when adoption drops driven by enablement challenges like low AI trust or training gaps. Identify Root Causes: Work with Product and Engineering to analyze user feedback, performance scores, and usage data to figure out why adoption dropped. Execution & Measurement: Roll out tailored training, workflow updates, and change management initiatives, measuring success at the 30-day checkpoint. Qualifications Technical & Analytical Skills Manufacturing & Operational Domain Acumen: Solid understanding of strategic sourcing, Sales Ops, supply chain risk management, inventory optimization, and shop-floor/back-office productivity levers. AI Literacy: Solid understanding of artificial intelligence concepts, large language models (LLMs), or data analytics infrastructure. Data Fluency: Ability to interpret data trends, run basic data queries (e.g., SQL, Excel), and build clear reporting frameworks. Product Adaptation: Highly capable of mastering a rapidly evolving, technical product ecosystem. Knowledge of CRM Software & CS Platform Soft Skills & Core Competencies Communication: Exceptional presentation skills to translate dense technical AI processes into clear business value. Ambiguity Management: High adaptability to navigate shifting requirements in a fast-paced, high-growth startup environment. Relationship Building: Natural ability to build deep customer trust and diffuse escalations empathetically. Experience & Education Professional History: 5+ years in customer-facing or operational roles (e.g., Customer Success, Technical Account Management, Management Consulting, or Operations), ideally within manufacturing, supply chain, or enterprise SaaS environments. Domain Exposure: Practical experience with manufacturing/supply chain workflows (e.g., sourcing, AP/procurement, inventory management, Sales Ops) alongside exposure to enterprise AI/ML platforms, developer tools, or business process automation. Education: Bachelor's degree in Business, Computer Science, Data Analytics, or a related field (or equivalent practical experience). Availability and Travel: Flexible hours that may vary day to day, based on customer needs and milestones. Additional Information QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. About QAD: QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote Time Type: Full Time Department: Customer Success Location: United States of America - Illinois Compensation: USD 100000 - USD 150000 - yearly

AI Adoption
Customer Success
Prompt Engineering
Data Literacy
Supply Chain Management
Manufacturing Operations
SaaS
Technical Account Management
Change Management
Data Analysis
SQL
Product Roadmap
Workflow Optimization
Strategic Planning
Direct Apply
Posted 11 days ago
QAD, Inc.

Sr. AI Customer Success Manager

QAD, Inc.•Anywhere•Full-time
View Job
Compensation$100K - 150K a year

Drive customer onboarding and adoption of AI products, track value and usage, resolve issues with internal teams, and inform product improvements with customer insights. | Requires at least five years of customer-facing or operational experience, AI and data fluency, strong communication skills, and a bachelor's degree; manufacturing or supply chain experience is preferred. | QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment. Job Description The AI Customer Success Manager operates as an overlay enablement and adoption strategist across regional Customer Success (CS) teams. As AI-powered products mature into General Availability (GA) and sustained operations, this role ensures customers rapidly achieve value, build trust, and drive continuous usage. You will act as a trusted advisor to help clients activate, integrate, and maximize value from our AI platform. The ideal candidate possesses a unique blend of technical curiosity, consultative skills, and data literacy. Your primary metrics of success will be AI product adoption, AI-specific Net Revenue Retention (NRR), and AI customer referenceability. Location: Remote with up to 25% Regional Travel Core Responsibilities AI Adoption & Enablement AI Coaching: Deliver human enablement, teaching users best practices for AI value realization, including workflow configuration and effective prompt engineering. Data Contextualization: Assist clients in configuring the AI to properly reflect their specific industry, data schemas, and domain terminology. Cross-Functional Collaboration Product Feedback: Act as the voice of the customer, capturing user friction points to directly influence the product roadmap. Technical Escalations: Partner with Solutions Engineers and Support to quickly resolve complex technical issues or data anomalies. Playbook Development: Document successful implementation patterns to scale best practices across the CS organization. New Product Launch and Customer Onboarding Customer Onboarding: Monitor PS-led implementation projects for AI-powered products across the region as go-live milestones approach. Support CSMs and customers through technical onboarding processes to minimize friction points at this critical stage. Customer Enablement: Post Go-Live, design and deliver end-user training, tactical playbooks, customer office hours, and workflow integration sessions for regional CS teams and end-users. Phase Handoff to CS: Consume handoff briefs to understand customer nuances, edge cases, and field reality before taking operational ownership. Early Escalation: Identify and escalate launches falling below baseline metrics to prevent sustained adoption failure. Sustained AI Operations Monitor Adoption Metrics: Develop deep expertise in available AI product metrics. Work with Agent Ops if the customer, the CSM and/or the Agent Ops team identifies issues with agent behavior. Ongoing Relationship & Usage Health: Partner with Regional Customer Success Managers (CSMs) to maintain continuous usage and relationship health across established enterprise accounts. In-Product & Operational Enablement: Continuously provide end-user guidance, tips, and workflow optimization to ensure long-term retention. Field Signal Feedback: Capture ongoing customer feedback and usage signals, feeding them back to Product Operations and Engr to continuously improve the core platform. Strategic Value Attribution - Capacity Reallocation & Organizational Change Capacity Reinvestment Coaching: Partner with customer executive sponsors and operational leaders to track capacity freed by AI agents (e.g., 10,000+ hours annually across buying and AP teams) and establish structured workflows for reinvesting time into strategic projects. Behavioral & Process Mindset Shift: Guide customer teams away from manual, reactive tasks (e.g., chasing past-due POs, re-keying ERP data, manual quote entry) toward proactive, exception-based decision making and strategic supplier/customer management. Adoption Rescue Playbook Ownership: Lead the recovery strategy when adoption drops driven by enablement challenges like low AI trust or training gaps. Identify Root Causes: Work with Product and Engineering to analyze user feedback, performance scores, and usage data to figure out why adoption dropped. Execution & Measurement: Roll out tailored training, workflow updates, and change management initiatives, measuring success at the 30-day checkpoint. Qualifications Technical & Analytical Skills Manufacturing & Operational Domain Acumen: Solid understanding of strategic sourcing, Sales Ops, supply chain risk management, inventory optimization, and shop-floor/back-office productivity levers. AI Literacy: Solid understanding of artificial intelligence concepts, large language models (LLMs), or data analytics infrastructure. Data Fluency: Ability to interpret data trends, run basic data queries (e.g., SQL, Excel), and build clear reporting frameworks. Product Adaptation: Highly capable of mastering a rapidly evolving, technical product ecosystem. Knowledge of CRM Software & CS Platform Soft Skills & Core Competencies Communication: Exceptional presentation skills to translate dense technical AI processes into clear business value. Ambiguity Management: High adaptability to navigate shifting requirements in a fast-paced, high-growth startup environment. Relationship Building: Natural ability to build deep customer trust and diffuse escalations empathetically. Experience & Education Professional History: 5+ years in customer-facing or operational roles (e.g., Customer Success, Technical Account Management, Management Consulting, or Operations), ideally within manufacturing, supply chain, or enterprise SaaS environments. Domain Exposure: Practical experience with manufacturing/supply chain workflows (e.g., sourcing, AP/procurement, inventory management, Sales Ops) alongside exposure to enterprise AI/ML platforms, developer tools, or business process automation. Education: Bachelor's degree in Business, Computer Science, Data Analytics, or a related field (or equivalent practical experience). Additional Information QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. About QAD: QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote Time Type: Full Time Department: Customer Success Location: United States of America - Illinois Compensation: USD 100000 - USD 150000 - yearly

Customer Success
AI Adoption
Change Management
Enterprise SaaS
Data Analysis
Stakeholder Communication
Direct Apply
Posted 14 days ago
QAD, Inc.

Integration Product Manager

QAD, Inc.•Anywhere•Full-time
View Job
Compensation$120K - 160K a year

Define the strategy and roadmap for integrations between manufacturing software and third-party ERP, MES, and IoT systems, coordinating teams to ensure reliable data flow. | Requires a bachelor's degree, experience delivering enterprise software integrations or API-driven solutions, and knowledge of manufacturing operations and technical requirements. | Redzone, the Connected Workforce business unit within QAD | Redzone, helps manufacturers make more products for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected workforce.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 26% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience. With an AI powered platform, nearly 2000 plants and over 500,000 users, Redzone is changing the way people work – one plant at a time. Job Description Under the leadership of the VP of Product Management, the Integration Product Manager is responsible for defining, refining, and delivering enterprise products that help manufacturers connect Redzone with third-party systems (ERP, MES, and OT/IoT platforms), optimizing data flow, system connectivity and frontline execution across the plant floor. This is a high-impact, high-visibility role at the center of Redzone’s growth strategy. You will define how Redzone connects seamlessly into the broader manufacturing tech ecosystem—unlocking data from ERP, MES, HRIS, and OT systems to deliver seamless workflows and real-time connectivity for the frontline. You will own the vision and execution for integrating with enterprise systems like SAP, Oracle, Ignition, GE Proficy, Workday, Kronos, and others. If you’ve spent your career bridging factory floors with enterprise systems and creating seamless data flow across manufacturing environments, we want to talk to you. The Integration Product Manager will work closely with cross-functional stakeholders to drive day-to-day product strategy, execution, prioritization, and customer engagement across integration. This position is Full-Time, Exempt, and Remote, with a requirement to travel up to 40% of the time. Responsibilities Gains a thorough understanding of customer integration needs and uses that knowledge to help deliver enterprise products that provide an unparalleled connected experience. Translates business goals, system requirements, and end-user needs into an actionable integration product strategy. Identifies goals, metrics, and analytics to determine the business and operational value of integrations. Continually makes recommendations and refinements to integration capabilities based on customer learnings and technical feedback. Identifies pros, cons, issues, obstacles, technical dependencies, and value associated with integration features and API enhancements. Collaborates with key stakeholders across Redzone, including executives, customers, Redzone Coaching, Sales, Solutions, and Engineering teams. Supports Redzone’s annual product strategy cadence of ideating and bringing the next big thing to life in order to increase plant performance and connect frontline workers in manufacturing. Facilitates the prioritization and definition of new integration capabilities, system connectors, and product enhancements. Supports the development of user stories, technical specs, data mapping, and integration requirements. Provides feedback to the design team and to Software Engineers during sprint retrospectives and architecture reviews. Closely partners with the Solutions Consultant team and supports technical integration discussions during peak sales times. Acts as the Integration subject matter expert across product development, customer discussions, and internal enablement. Owns the day-to-day product management responsibilities for Redzone’s integration roadmap and partner connector suite. Partners closely with Engineering leads and Product Owners to align sprint backlog priorities, technical debt, and product execution. Defines and drives product capabilities related to third-party data exchange, ERP/MES/WMS connectivity, OT/IoT data ingestion, and API workflows. Engages directly with customers, IT leadership, and coaches to understand plant connectivity challenges and translate them into scalable product solutions. Supports testing, validation, rollout, and early-adopter customer feedback loops for new integration features and platform connectors. Ensures alignment between integration product direction, customer data outcomes, and operational impact within manufacturing environments. Qualifications Experience with software integrations and API-driven data workflows Strong understanding of manufacturing plant operations and shop floor workflows Exceptional active listening in order to gather requirements across diverse areas and users, and converting and developing them into a product solution Comfortable communicating at all levels including delivering technical presentations Enthusiastic and resilient to keep up in a fast-paced, fluid environment where priorities shift on a regular basis Self-motivated and proactive mentality and ability to identify and address process gaps Ability to create and follow standard work processes Ability to identify goals, metrics and analytics to measure product value Demonstrated attention to detail Ability to balance strategic product thinking with hands-on execution and day-to-day prioritization Strong collaboration skills with cross-functional teams including Engineering, Coaching, Solutions, and Customer Success Education/Experience Required: BA or BS Degree Experience delivering enterprise software integrations, APIs or middleware solutions Experience in large enterprise multi-tenant customer environments Desired: Experience in manufacturing (ideally automotive or other industrial markets) Experience with SaaS for deskless workers (manufacturing, field service, etc.) Product ownership or product management with iOS Experience integrating with enterprise ERP, MES, WMS, or OT/IoT systems Experience working directly with frontline manufacturing teams, IT leadership, cross-functional engineering teams and plant leadership Additional Information Compensation Package: Base pay range: $150,000 - $165,000 USD Annual (12 Months) Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity This position is eligible for additional performance incentives U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, flexible spending accounts and employee assistance program About QAD and QAD Redzone: QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote Time Type: Full Time Department: Product Management Location: United States of America - Colorado Compensation: USD 150000 - USD 165000 - yearly

Product strategy
Cross-functional leadership
Manufacturing operations
Data analytics
Stakeholder management
Direct Apply
Posted 24 days ago

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