Puget Sound Energy

Manage multiple decarbonization programs including partnerships, budget, and continuous improvement. | Minimum 5 years program management experience with skills in scope, budget, forecasting, and vendor management. | Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.   PSE's Customer Energy Mgmt & Renewables team is looking for qualified candidates to fill an open EES Program Manager - Decarbonization position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.Job Description You will support PSE’s work to build a clean energy future. PSE’s Customer Energy Management group is a major contributor to this goal by empowering customers to make informed energy choices with a cohesive set of financial incentives, technical assistance and education, and participation opportunities.   You will be responsible for implementing multiple programs within PSE's Decarbonization Portfolio, which focuses on low-income single-family and multifamily customers, small businesses, and commercial and industrial clients. This position is expected to manage external partnerships that deliver electrification upgrades including heat pumps, heat pump water heaters, and prerequisite upgrades such as electrical work. Additionally, you will oversee grant program deployment, monitoring, and oversight for single-family, multifamily, and commercial customers. This position may also include management of residential rebate programs and the development of other electrification programs and efforts to scale the Portfolio.   You will also manage program integration with PSE's other customer offerings, including energy efficiency, demand response, and bill discount rate enrollment, to deliver comprehensive benefits to customers.   The Program Manager will participate in all relevant program planning exercises including (but not limited to) goal setting, budget planning, regulatory filings (plans, funding requests, and reports), presentations to PSE leadership, internal, and external parties, supporting program evaluations, and business case development. This person identifies and implements opportunities for continuous improvement to better serve our customers through innovative program design and implementation. In addition, they enable our program marketing and outreach campaigns that generate successful customer participation.   Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.   Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.Job Responsibilities Manages sizable customer-facing program(s) with complex scope and substantial budget. Develops and manages all aspects of program related activities including goal and target setting, budget planning, program direction, and customer service and complaint resolution. Monitors program progress to ensure achievement of annual targets within budget while minimizing monthly variances through accurate forecasting.  Drives program planning activities including strategic program direction and implementation as well as business case development.    Conducts market research, critically analyzes data sources, and incorporates best practices into program design. Develop strategic concepts and consistently pursues innovation. Manages third party vendor relationships including scope and contract management, budget negotiation, and vendor performance against key performance indicators.  Develops, manages, and fosters positive relationships with trade professionals and internal/external stakeholders.  Evaluates customer issues, proposes solutions, and manages customer expectations while providing excellent customer service. Managing the successful implementation of marketing and outreach strategies with both internal and external stakeholders. Works with internal teams to orchestrate consistent and cohesive operations of programs Diligently executes detailed high profile assignments in a dynamic and fast paced environment. Provides training and development of team members, as needed, to support program objectives. Presents program findings and learnings at industry conferences and internal/external working groups. Performs other duties as assigned. Minimum Qualifications 5 years of experience in a program coordination and/or management Demonstrated experience managing a project or portfolio of projects including scope, budget, forecasting, dependencies, schedule, and risks Excellent communication skills including verbal, written, and presentation Computer skills and aptitude, advanced-level knowledge of MS Word, Outlook, Excel and PowerPoint Ability to bring together various resources to work collaboratively and identify integration opportunities Demonstrated ability to analyze and provide solutions to complex problems Experience coordinating and managing relationships with outside vendors Demonstrated experience creating and implementing quality control processes Experience with trade organizations and/or community outreach Excellent customer service skills Knowledgeable in accounting, finance, and/or mathematics principles Exceptional attention to detail Desired Qualifications Industry & Technical Expertise: Experience working in the utility industry; HVAC or electrification experience preferred Industry knowledge such as demand side management, distributed energy resources, or customer utility program experience and regulatory considerations Experience in fast-paced, evolving regulatory environments  Technical experience or industry certifications such as BPI, CEM, LEED, or PMP Program Design & Innovation: Knowledge of environmental justice and equity considerations in program design Intrinsic desire to drive program innovation and take initiative Detail-oriented and proven ability to develop creative and thoughtful solutions Data & Communication Skills:  Experience analyzing data and effectively communicating results to drive stakeholder buy-in and strategic decisions Ability to translate technical concepts for diverse audiences Stakeholder & Relationship Management:  Background in public engagement or community outreach Experience managing multi-stakeholder initiatives Cross-functional collaboration skills Experience with contract management and negotiation Work Style & Collaboration: Ability to work both independently and collaboratively as part of a team Strong organizational and time management skills with ability to handle multiple projects simultaneously Additional Information At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector.   The pay range for this position is $94,300.00 - $156,900.00, and this position is eligible for annual goals based incentive bonuses.    PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.  There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).  For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.  Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com).    Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.    Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.   Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

Lead product development and delivery by collaborating with cross-functional teams to prioritize features and manage product roadmaps. | Over 10 years of product management experience with strong skills in Agile methodologies, stakeholder collaboration, and data-driven decision making, plus an MBA. | Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Customer Energy Mgmt & Renewables team is looking for qualified candidates to fill an open Product Development Manager - C&I Demand Response position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description The Product Development Manager leads and champions product and service development and business planning, including gathering internal and external stakeholder requirements, conceptualization, strategy, business plan development, feature prioritization, design, test, launch, commercialization, post launch reviews, and product lifecycle management. This position leads in bringing new products to customers by developing and using other sources of insight on customer interests, preferences, and behaviors, as well as competitor’s offers. It will require leading efforts across departments to support the business case, including data driven customer and market research, financial P&L forecasts, vendor development and negotiation, regulatory planning and support, and operational planning. The Product Development Manager leads and synthesizes the efforts of multiple departments and leads presentation of new products for executive approvals. C&I Demand Response is represented by a portfolio of measures to create a flexible and dynamic energy load to address the growing energy demand of our region. In this role, you will be working exclusively on programs, products, and services that will be implemented across the Commercial and Industrial landscape inside of Puget Sound Energy’s service territory. This includes customer segments such as Small-to-Medium Businesses (SMB), Commercial, Industrial, and Large Load users. Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations. Job Responsibilities • Develops and champions product concepts: Identifies customer challenges and wants, current trends, other products in the marketplace. Anticipates future needs of customers. Develops and manages product roadmaps through regular engagement with external customer and industry stakeholders. Leads internal teams to bring product concept through internal and external approvals and to launch. May continue to manage product after launch. • Identifies market potential and pricing: Leads cross-functional team to quantitatively test market for potential adoption of product concept. Identifies beneficial changes to product concept based on market research. Leads effort to measure acceptable price point for product in marketplace. • Leads operational planning, including vendor, program, and partnership management: Leads team to identify best means to deliver product to customers, including customer experience, sales process, technology requirements, personnel and equipment for operations and maintenance, mechanisms for delivery to customers, billing processes, and customer service. Identifies, builds relationships with, and negotiates contracts with external partners or vendors as necessary to deliver all aspects of product. Establishes KPIs and reporting for performance of product line. • Leads development of profit and loss statements and forecasts: Based on quantified market research, discussions with potential vendors, and knowledge of PSE and other programs, leads development of detailed financial proformas to support internal executive or board approvals, corporate financial forecasts, or regulatory submittals. • Market and sales planning: Leads team to identify launch and follow-on customer segments, go-to-market strategy, advertising strategy, and set sales targets. • Performs other duties as assigned. Minimum Qualifications • Bachelor’s degree in business, marketing, finance, engineering or related field • 7 years’ experience in leading/implementing complex multi-disciplined market/program/product analysis, research, evaluation, or product launch • Proven ability to lead and influence cross-functional teams and stakeholders to deliver complex customer-facing products or projects • Excellent organizational, analysis, and problem solving skills including applying analysis and statistical methods to study complex and unique business issues. • Proven ability to lead or oversee financial modeling • Proven ability to identify and use advanced customer and marketing analytics • Proven project management skills • Excellent written and oral communication skills • Excellent organizational and interpersonal skills • Ability to synthesize data and other information into clear, actionable deliverables • Ability to build trust and and value-based relationships with employees at all levels of internal and external organizations. • Ability to effectively manage conflict • Advanced skills in Excel, Word, PowerPoint, other presentation and analytical tools Desired Qualifications • MBA • Experience in energy sector, specifically in Demand Response, Energy Efficiency, or other load flexibility measures • Professional experience with Distributed Energy Resources Additional Information At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package. The pay range for this position is $108,200.00 - $180,200.00, and this position is eligible for annual goals based incentive bonuses. PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com). Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

Developing and implementing internal communication strategies, creating content, and engaging employees across channels. | Requires 5+ years in communications or related field, project management skills, and experience with community or employee engagement. | Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Communications & Marketing team is looking for qualified candidates to fill an open Communications Initiatives Program Manager position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description Puget Sound Energy's Internal Communications team is seeking a Communications Initiative Program Manager to connect employees to our mission and their role in our clean energy transformation. In this role, you'll deliver consistent, timely messaging through diverse channels that celebrates contributions, links daily work to our strategy, and tells stories that build pride and belonging across our entire workforce. You'll also play a key supporting role in enhancing trust between leadership and employees through thoughtful meeting support, event coordination and targeted communications initiatives that build genuine connection and demonstrate leadership's commitment to listening and responding. In this role, you will serve as a trusted communications advisor to partners across PSE, collaborating to identify goals and develop plans that drive employee engagement. You'll help internal customers navigate communication challenges with creativity and strategic thinking, while working with cross-functional teams to implement plans that inform and inspire our workforce. A typical day will include: • Writing, reviewing, and publishing compelling content across multiple channels, from executive messages to employee communications • Supporting daily content needs while maintaining PSE's voice for diverse audiences, from office employees to field crews • Identifying creative ways to connect employees with PSE's business priorities and testing new communication approaches that work for our unique workforce The ideal candidate is a collaborative problem-solver who genuinely cares about helping others succeed. You approach each partnership with curiosity, asking thoughtful questions to determine what works best for that team or initiative. You demonstrate confidence as a subject matter expert while remaining open to growth. You're comfortable advising peers and leaders, contributing to strategic discussions with both expertise and fresh perspectives. As an engaged team player, you participate proactively and aren't afraid of hard work or failure. You see challenges as opportunities to innovate, balancing big-picture strategy with tactical execution to ensure every communication moves us closer to our goals. Job Responsibilities • Develops and implements communications components and/or public outreach of strategic company projects, initiatives and issues, providing support to other initiative teams as needed. • Identifies opportunities to evolve PSE's communication strategies and approaches, including new technology, engagement strategies and processes. • Performs emergency and storm duties. • Performs other duties as assigned. For internal communications work, this includes such things as: • Partnering with internal departments to understand their communications goals and work to deliver on them through internal channels. • Leading the development of internal communications pieces, such as emails, regular newsletters, internal web content and others, as needed. • Leading the employee engagement work, including our employee volunteer program and employee giving campaign. Minimum Qualifications • Bachelor’s degree in communications, media, business innovation, marketing, strategic leadership/management or related field, and 5 years relevant work experience; or an equivalent combination of education and experience. • Proven experience in managing increasingly complex projects with cross-functional teams and in an ever-changing and fast-paced environment. • Ability to manage projects, work with other departmental teams and deliver on commitments. • Ability to contribute effectively in peer management teams. • Skills and experience in collaboration and team building. • Practical and successful application of community or employee engagement strategies and tactics including the use of new media applications. • Excellent verbal and written communication skills. • Proficiency in MS Office tools. Desired Qualifications • Experience with community outreach and comfort with engaging directly with customers. • Extremely detail oriented. Ability to track project status for multiple projects. • Ability to raise issues and concerns in a respectful and collaborative manner. • Strong leadership, interpersonal and relationship-building skills. • Comfortable working through conflict. • Ability to problem-solve and be creative when working with Project Managers and teams to find solutions on behalf of our customers. • Strong focus on customer service. • Experience working in a team-based organizational structure. • Strong project management skills. • Ability to operate in a remote office with leadership at corporate headquarters. • Light graphic design. • Experience coordinating and/or managing relationships with outside vendors. • Marketing/sales experience. • Broad knowledge of gas and electric utility rates, business objectives, to include operations, customer service, finance, and corporate relations. Additional Information Initial review of applications will take place during the week of February 16th. At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector. The pay range for this position is $80,200.00 - $115,800.00, and this position is eligible for annual goals based incentive bonuses. PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com). Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

Manage and coordinate electric utility infrastructure projects, ensuring scope, schedule, and budget adherence, and facilitate communication among stakeholders. | Requires a bachelor's degree, at least four years of project management experience, and knowledge of utility project methods, which do not align with your background in executive operations and board liaison support. | Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Project Delivery team is looking for qualified candidates to fill an open Project Manager II - Electric Utility Infrastructure position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description The primary responsibility of this position is managing Electric Distribution System capital projects designed to improve system reliability, increase capacity, or mitigate wildfire risk. Project types include treewire reconductor installations, copper conductor replacements, overhead-to-underground conversions, feeder extensions, feeder upgrades, and new feeder construction. The Project Manager Position II directs and manages the processes and activities of projects that carry medium risk and financial impact. Project development may be guided with the assistance of the senior department staff. Manages and executes projects with a clearly defined scope of work, which may involve multiple internal customers or departments, as well as external customers. Coordinates and communicates tasks with other departments such as Engineering, Real Estate, Environmental, Permitting, System Planning, and Energy Resources. May draft medium complexity contracts, monitor contracts and contractors. Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations. This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites. Job Responsibilities • Coordinates resources, provides oversight and direction to team members. • Identifies the scope of an assigned project and decides logical action to meet project requirements and deadlines. • Communicate and manage the customer relationship as the primary point of contact. • Accurately identify customer needs, set reasonable expectations, identify potential issues and share alternatives. • Facilitates communication between service providers and internal customers, which may include technical support at the direction of a senior project manager. • Responds to customer concerns and works with appropriate parties for resolution. • Facilitates technical assistance to internal and external customers. • Applies general rules, standards and guidelines to specific technical problems. • Reports on project and program progress as directed. • Gathers, consolidates and analyzes facts in relation to project requirements. • Responsible for schedule and budget development, management and forecasting. • Supports emergency response work as requested. • Performs other duties as assigned. Minimum Qualifications • Bachelor’s Degree or equivalent combination of education and/or work experience. • At least four years relevant work experience including managing simple projects. • Demonstrated strong written and verbal communications skills and ability to work as part of a team. • Basic knowledge and experience in scheduling, estimating, accounting and finance principles. • Basic knowledge in project management discipline to effectively arrange resources and manage multiple simple to medium complexity projects in a cross-functional environment. • Customer-oriented, a positive, team-oriented and collaborative attitude, flexibility, an understanding of the business issues driving the need for the project, and solid work ethic are expected. Desired Qualifications • Bachelor’s Degree in Engineering, Project Management or related discipline. • Experience managing small projects or programs. • Strong communication and presentation skills and techniques to bring about agreement between divergent points of view. Ability to write clear, concise and direct narrative and reports. • Strong analytical, problem-solving and conceptual skills for single of multiple technical areas. • Negotiating and critical thinking skills. • Knowledge of utility methods, techniques and procedures involved in budgeting, procurement and contract administration. • Advanced Project Management Training and Project Management or Construction Management Certification from an accredited institution (PMI or College). Additional Information At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector. The pay range for this position is $79,200.00 - $131,700.00, and this position is eligible for annual goals based incentive bonuses. PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com). Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.