Property Leads

Conduct candidate screenings and interviews, prepare summaries, collaborate with recruiters and clients to ensure quality hires. | 2-4+ years recruiting experience, strong communication skills, proactive mindset, and ability to manage multiple tasks. | Talent Screening & Recruitment Specialist About Property Leads Property Leads is revolutionizing the real estate investing industry by delivering high-quality, motivated seller leads to real estate professionals. We’re a fast-moving, data-driven team that values results, ownership, and efficiency over bureaucracy. Role Overview We are looking for a proactive Talent Screening & Recruitment Specialist to support our recruiting operations and ensure a world-class candidate experience. Your main responsibility will be to screen and interview candidates, assessing their qualifications and fit before sending them to clients. You’ll also assist with various operational and administrative recruiting tasks to help keep the talent pipeline moving efficiently. This is an ideal role for someone who thrives in a fast-paced environment, enjoys talking to people, and has a strong sense for evaluating talent. Key Responsibilities Candidate Screening & Interviews • Conduct initial candidate screenings and interviews to assess skills, experience, and culture fit. • Prepare candidate summaries and recommendations for clients. • Ensure a consistent, structured evaluation process across all roles. • Maintain clear communication with candidates throughout the process. Client Delivery & Collaboration • Ensure screened candidates are qualified and presented promptly to clients. • Partner closely with recruiters and account managers to align on hiring needs. • Provide feedback and suggestions to improve candidate quality and recruitment flow. What We’re Looking For • 2–4+ years of experience in recruitment, talent acquisition, or HR operations. • Proven ability to conduct candidate screenings and interviews effectively. • Fluent English communication skills (C1 level or higher) — both written and spoken. • Strong communication skills and ability to evaluate both technical and soft skills. • Highly organized, detail-oriented, and comfortable managing multiple tasks. • A proactive mindset—you don’t wait for instructions, you make things happen. Bonus Skills • Experience working in fast-paced, startup or agency-style recruiting environments. • Familiarity with ATS platforms (Greenhouse, Lever, Workable, etc.). • Prior experience supporting client-facing recruiting projects. Why Join Property Leads? • 💻 100% remote • 🚀 High-growth company with major upside and direct impact • 🔥 Results-driven culture—no micromanagement, just ownership • 🤝 Work with a collaborative, motivated team solving meaningful problems in real estate investing

The Customer Success Specialist is responsible for identifying, managing, and assessing customer concerns and questions. This role ensures clients are supported while adhering to company policies. | Candidates should have at least 2 years of customer success experience and excellent communication skills. The ability to work in a fast-paced environment and manage time effectively is essential. | Customer Success Specialist Remote | United States ABOUT Property Leads is a marketing/pay-per-lead company that generates inbound and motivated seller leads in the real estate investor space. We are a team of driven individuals with lofty goals for the company and ourselves. Many companies describe themselves as families. We are more of a high-performance sports team looking to win the yearly championship. The ideal candidate is highly driven, enjoys working, is fun and friendly, and is willing to face challenges head-on in a fast-paced, ever-evolving environment. ROLE The Customer Success position at Property Leads is responsible for identifying, managing, and assessing customer concerns and questions. The successful candidate will be a customer-centric individual who can clearly and professionally communicate with clients, resolve inquiries, and handle complaints promptly. This role will ensure our clients are supported while following company policies. This role demands time and attentiveness (far more so than a traditional 9-5 job) and will work closely with our Sales & Customer Success Manager. RESPONSIBILITIES Identify, manage, and assess customer concerns promptly (within 30 minutes to respond and within 24 hours to resolve). Manage multiple email inboxes and redirect non-customer support-related inquiries to the appropriate teammate. Reply to customers via email and text promptly in our CRM and ticketing system. Understand our client’s journey as a lead buyer at Property Leads. Follow all Property Leads policies when handling customer support inquiries. Work closely with our refund team to resolve a refund dispute that the lead buyer declined. Update clients’ accounts when a setting that is not accessible in the client portal needs to be changed. Face and handle conflict professionally. Keep track of all customer's requests, inquiries, etc. REQUIREMENTS Proven work experience with 2+ years of customer success. Have a track record of increasing brand likeness through targeted activities like surveys and quarterly checks with clients. Help with building a client cult like following. Excellent communication skills, including listening and facing conflict head-on. Willing to work in a fast-paced environment. Self-sufficient and able to properly manage one’s own time. Well-organized Advanced time management skills Strong interpersonal skills with the ability to connect and relate to our clients. Real Estate knowledge is not required, but is a plus. RESULTS Work closely with the Customer Success Manager, Sales Manager & sales team to maintain or improve our monthly retention rate. Respond to customer complaints/inquiries within 30 minutes Resolve customer complaints and inquiries within 24 hours or as soon as possible. Communicates with the Sales/CS Manager on all high-priority information promptly and escalates high-priority clients when necessary. Help develop metrics for tracking brand & product likeness. SALARY $60,000 - $ 80,000 USD annual salary BENEFITS Competitive total compensation Paid Sick Time