Principal

Lead and develop content and UX strategies for digital experiences, leveraging AI insights and cross-functional collaboration. | Extensive experience in content and UX strategy, leadership skills, familiarity with enterprise content management, and experience in regulated industries like financial services. | What You'll Do The Digital Customer Experience team is seeking a seasoned Content & UX Strategy Lead to define, elevate, and optimize how millions of customers engage with our .com properties and mobile app. This highly visible role is central to the business, blending content strategy and experience design to create more meaningful, effective customer interactions. You will lead content and experience teams for priority initiatives, leveraging AI‑driven insights, intelligent content systems, and scalable processes to deliver digital experiences that are both trustworthy and high‑performing for a Fortune 250 financial services brand. This role partners closely with senior leaders and cross‑functional teams across marketing, product, technology, agencies, and compliance to ensure content and experience deliver against brand and business goals. Responsibilities • Define and lead content and UX strategy across corporate digital experiences and the mobile app, in partnership with business stakeholders focused on delivering customer outcomes. • Lead and develop a team of content publishers and UX designers, balancing hands‑on guidance with strategic direction. • Effectively oscillate between content operations (publishing, governance, quality) and experience strategy (journeys, information architecture, optimization), ensuring both move in lockstep while partnering across the CX team. • Develop scalable content frameworks and messaging architectures that enable consistency, personalization, and quality at enterprise scale. • Leverage AI‑powered platforms to A/B test, optimize, and improve content engagement, fostering a continuous‑improvement mindset. • Partner with design, product, analytics, technology, and compliance teams to translate insights into actionable experience improvements. • Serve as a strategic advisor to senior leaders while mentoring teams on modern content, UX, and AI‑assisted workflows. Who You Are • Bachelors degree or equvialent experience • 9+ years of experience in content strategy, content writing, UX strategy, or product experience. • Demonstrated success leading content and UX strategy teams for enterprise‑scale websites and mobile applications. • Deep expertise in content and user experience strategy and delivery, with the ability to shape end‑to‑end customer journeys. • Strong command of customer‑centered storytelling and content design principles. • Analytical mindset with experience using data and research to drive decision‑making. • Ability to set strategy and lead teams while fostering the right cultural dynamics through both leadership and consultative approaches. • Excellent communication, influencing, and relationship‑management skills across business partners and cross‑functional stakeholders. • Proven ability to build trust and followership across the organization. • Strong working knowledge of accessibility standards (WCAG), SEO best practices, design platforms (Figma, Adobe), and enterprise content management systems. • Experience in financial services or other highly regulated industries strongly preferred. • Experience operating in agile product teams and complex, matrixed organizations. • Track record of partnering with senior leaders and cross‑functional teams to drive measurable business outcomes. • Experience working in federated models and high‑change environments is a plus. Salary Range Information Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range $104400 - $165000 / year Time Off Program Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible Yes Additional Information Work Authorization/Sponsorship At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links. Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Experience Principal At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits. Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Posting Window We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF) 2/13/2026 Latest Post Date: Careers - US 2/13/2026

Manage and consult on ESOP plans, build client relationships, and ensure compliance with plan requirements. | Requires 6+ years of related business experience, ESOP experience, and strong accounting and communication skills. | What You'll Do As a Client Service Manager 1 on our Employee Stock Ownership Plan (ESOP) Administration team, you’ll manage and provide consultation to several key client accounts handling all aspects of their ESOP plans. You’ll proactively build relationships with C-Suite executives, company owners, financial executives and HR personnel while balancing technical activities of the plans. Educating, teaching and handling their unique requests provides for a very valued partner experience with your clients. Here are a few examples of the kinds of things you'll do: • Develop a working knowledge of ESOP technical requirements to create and propose solutions to meet client needs. • Understand and implement key features on plan documents such as performing trust accounting, compliance testing and government reporting. • Take the lead on client ESOP allocations, reports, participant stock statements, and distribution and cash management services. • Communicate with clients proactively to assist with questions, plan complexity discussions, education, participant data, plan administration procedures, etc. As the #1 recordkeeper of Employee Stock Ownership Plans, Principal provides a wide range of expertise and support to our clients serving nearly 1,200 custom plans involving various levels of complexity. You will proactively assist clients in understanding requirements, plan language and provide a wide range of services and proactive consulting in a talented team environment. Who You Are • Bachelor's degree or equivalent experience. (Accounting or Finance preferred) • 6+ years related business experience. • Previous ESOP exp is required. • Strong accounting, numerical critical thinking, and analytical skills. • Strong written and verbal communication skills, including problem-solving and persuasion/ negotiation skills. • Open to occasional overnight travel (1-3 times per year) to participate in customer meetings and industry conferences. may be necessary. • Ability to balance working independently with working in a team environment to meet customer needs and achieve overall goals. • Possess a strong understanding of accounting and record-keeping systems and PC applications, including Excel proficiency. Salary Range Information Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range $69300 - $126000 / year Time Off Program Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible Yes Additional Information Work Environments This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors. Work Authorization/Sponsorship At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.) For additional information around work authorization needs please use the following links: Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Experience Principal At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits. Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Posting Window We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF) 1/23/2026 Latest Post Date: Careers - US 1/23/2026 LinkedIn Remote Hashtag #LI-Remote

Lead enterprise HR strategy, change initiatives, and workforce planning to support organizational transformation. | 10+ years in HR strategy, workforce transformation, and change enablement, with proven success in enterprise-level planning and large-scale change. | What You'll Do We’re looking for a dynamic Strategy & Change Enablement Leader to join our HR team, someone who is energized by big challenges, excited by transformation, and passionate about building the workforce of the future. In this role, you'll sit at the heart of HR strategy, shaping how we design, plan, and execute the talent and organizational capabilities that fuel Principal’s highest‑priority initiatives. You’ll translate enterprise strategy into action, partner closely with senior leaders, and lead the teams responsible for Strategic Workforce Planning and Change Enablement. If you thrive operating at the intersection of business strategy, workforce design, and organizational change—this is your opportunity to make a high‑visibility, enterprise-level impact. You’ll have the opportunity to: This role anchors two core pillars of the Principal Talent Strategy, both critical to building an agile, high-performing organization: Strategic Workforce Planning & Workforce Design • Build and scale a modern, enterprise-wide SWP capability • Anticipate future workforce needs through skills, capacity, and scenario planning • Turn insights into talent, operating model, and organizational design decisions Change Enablement for Agility & Speed • Accelerate adoption of high-priority initiatives with disciplined, scalable change practices • Drive readiness, adoption, and value realization for people and business transformations • Lead a skilled team of change practitioners to support the organization's most strategic work Your Key Responsibilities: HR Strategy Development • Partner with HR leaders to synthesize, prioritize, and align HR strategy to enterprise goals • Translate strategy into actionable programs with the HR Program Management team • Monitor execution and ensure ongoing alignment to business priorities Enterprise Change Leadership • Lead a high-performing team delivering change for mission‑critical people initiatives • Balance pace, capacity, and impact while ensuring organization-wide alignment Change Portfolio & Risk Management • Govern and sequence change across concurrent initiatives • Identify adoption risks early and shape mitigation strategies Executive Advisory • Serve as a trusted advisor to senior HR leaders on workforce risk, readiness, and execution • Provide insight that enables better strategic decisions and stronger outcomes Team Leadership • Lead, coach, and develop change and workforce planning professionals • Build a culture of collaboration, innovation, and strategic thinking Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years! Who You Are Experience & Expertise • 10+ years in HR strategy, workforce transformation, change enablement, or related roles • Proven success leading enterprise-level Strategic Workforce Planning • Strong experience driving large-scale change in complex, matrixed organizations • Deep knowledge of workforce design, skills-based planning, and change adoption Leadership & Mindset • Trusted partner and advisor to senior leaders • Clear, confident communicator with strong judgment • Systems thinker comfortable navigating ambiguity • Outcome-focused and committed to measurable impact Education • Bachelor’s degree required • Advanced degree preferred Salary Range Information Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range $141000 - $191000 / year Time Off Program Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible Yes Additional Information Work Environments This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA.). Strong preference for this role based in Des Moines, IA. You’ll work with your leader to figure out which option may align best based on several factors. Work Authorization/Sponsorship At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links. Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Experience Principal At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits. Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Posting Window We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF) 1/21/2026 Latest Post Date: Careers - US 1/21/2026 LinkedIn Remote Hashtag #LI-Remote LinkedIn Hashtag #LI-MT1