PrePass

Manage CI/CD pipelines, cloud infrastructure, automation, and security for multi-cloud environments. | Experience with GitHub, Azure, AWS, Terraform, scripting, containerization, and monitoring tools; 3+ years in DevOps or similar. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role The DevOps Engineer will play a critical role in driving automation, reliability, and scalability across PrePass’s software delivery pipelines and cloud infrastructure. This role supports both development and production environments and is central to our migration and ongoing operations within GitHub, GitHub Actions, Azure, and AWS. You will collaborate closely with engineering teams to improve deployment efficiency, system stability, and operational excellence. Essential Responsibilities CI/CD Pipeline Management Design, implement, and maintain CI/CD pipelines using GitHub Actions to support automated build, test, and deployment workflows. Integrate pipelines with Azure and AWS services to enable multi-cloud deployments. Ensure pipelines are reusable, templated, and well-documented to support team-wide adoption. Source Control & Collaboration Manage GitHub repositories, enforce branching strategies (e.g., GitFlow), and oversee pull request workflows. Partner with development teams to migrate codebases from Azure DevOps to GitHub, ensuring smooth transitions and clear communication. Cloud Infrastructure Management Provision, configure, and manage cloud resources in Azure (VMs, AKS, App Services) and AWS (EC2, S3, EKS, IAM). Implement and maintain Infrastructure as Code (IaC) using Terraform. Support hybrid and multi-cloud architectures, including VPN configuration and network security. Automation, Monitoring & Reliability Automate operational tasks using scripting languages such as PowerShell or Bash. Monitor and optimize application and infrastructure performance using Datadog and Azure Monitor. Troubleshoot deployment issues and production outages, conduct root cause analysis, and implement preventive solutions. Security & Compliance Integrate security controls into CI/CD workflows following DevSecOps best practices. Manage secrets and credentials securely across GitHub, Azure, and AWS environments. Ensure systems and processes comply with organizational and regulatory standards. Continuous Improvement Evaluate new tools and technologies to enhance DevOps practices and platform reliability. Mentor junior engineers and contribute to technical discussions and process improvements. Qualifications Technical Skills Strong hands-on experience with GitHub and GitHub Actions for CI/CD automation. Proficiency with Azure and AWS cloud platforms, including resource provisioning, networking, and security. Experience using Terraform for Infrastructure as Code. Scripting proficiency in PowerShell and/or Bash. Familiarity with containerization and orchestration technologies such as Docker, Kubernetes, AKS, or EKS. Experience with monitoring and logging tools, including Datadog and Azure Monitor. Solid understanding of networking fundamentals and cloud security best practices. Bonus / Preferred Skills (a plus, but not required) Experience with MySQL database management. Familiarity with AWS services including CodeDeploy, Secrets Manager, Elastic Beanstalk, ElastiCache for Redis, SES, and S3. Soft Skills Excellent communication and collaboration abilities. Strong problem-solving and analytical mindset. Ability to work effectively in agile, cross-functional teams. Education & Experience Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 3+ years of experience in DevOps or a related engineering role. Relevant Azure, AWS, or DevOps certifications are a plus. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Design, develop, test, and maintain .NET applications and APIs, collaborating with cross-functional teams. | Bachelor's degree, 3+ years of .NET and C# experience, API and SQL knowledge, familiarity with Azure DevOps and Git preferred. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We are seeking a talented and motivated Software Engineer to join our growing team. This position is part of the Bypass team, which develops and maintains an innovative weigh station bypass platform designed for commercial fleets and drivers across North America. The Bypass solution leverages real-time information to simplify weigh station bypass and keep trucks moving. This saves fleets time, keeps costs under control, enhances road safety, and gets drivers to their destinations sooner. Joining this team means contributing to a product that directly impacts operational efficiency and the future of intelligent transportation. Essential Responsibilities Application & API Development Design, develop, test, and maintain .NET applications and APIs using best practices. Troubleshoot, update, and enhance existing software, demonstrating ownership and sound design decisions. Ensure software quality through rigorous testing, debugging, and documentation. Collaboration & Delivery Collaborate with cross-functional teams—including product management, QA, and infrastructure—to deliver software that meets user requirements. Participate in Agile ceremonies to support iterative development and continuous improvement. Utilize Azure DevOps, Git, and Visual Studio for CI/CD, version control, and development activities. Technical Leadership & Standards Support peer learning and share technical expertise to help elevate team capabilities. Promote security, reliability, and compliance across software solutions. Qualifications Required Bachelor’s degree (or international equivalent) in a relevant field. 3+ years of experience in .NET development using C#. Experience writing APIs. Understanding of database concepts and SQL. Working knowledge of the C# language, Visual Studio, .NET Framework, and .NET Core. Experience with object-oriented programming principles and design patterns. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Preferred Familiarity with Azure DevOps and Git. Experience with Azure cloud services. Excellent communication and collaboration skills. Familiarity with Agile development methodologies. Experience using Postman and Swagger. Experience with observability tools such as Datadog. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

The Strategic Account Support Associate will manage escalations, troubleshoot issues, and provide strategic support to enhance the overall customer experience. This role involves maintaining detailed client portfolios and collaborating with cross-functional teams to resolve customer issues efficiently. | Candidates are required to have a high school diploma or GED equivalent and at least 2 years of customer service or sales experience. Strong analytical and problem-solving skills, along with excellent communication abilities, are essential for this role. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We are looking for a Strategic Account Support Associate to join our dynamic Customer Care team. This role ensures our most strategic customers receive timely, high-impact support and solutions. You will act as a problem solver and customer advocate, working closely with Account Management to deliver outstanding service to our largest and most important customers. You will manage escalations, troubleshoot issues, and provide strategic support to enhance the overall customer experience. This is a hybrid role, based out of our Downtown Phoenix office. Essential Responsibilities Customer Account Management & Support Maintain detailed client portfolios, including contact information, interaction history, and relevant account details. Manage and prioritize multiple responsibilities, including client accounts, troubleshooting, and identifying opportunities for process and product enhancements. Process special requests for larger customers, including vehicle adds, deletes, transfers, and plate updates. Respond to inbound customer calls and chats for assigned accounts, ensuring prompt, thorough, and professional communication. Cross-Functional Collaboration Collaborate with cross-functional teams, including Billing and Sales, to resolve customer issues efficiently and effectively. Partner closely with Account Management teams to support escalations and strengthen customer relationships. Identify upselling opportunities and take proactive action to enhance client partnerships. Industry & Product Knowledge Stay up-to-date on industry developments and market trends to better serve customers. Maintain working knowledge of PrePass tools, systems, and processes to support accurate and efficient issue resolution. Qualifications Required High school diploma or GED equivalent. 2+ years of customer service or sales experience, ideally in a call center or account support environment. Strong analytical and problem-solving skills with a keen eye for detail. Excellent written and verbal communication skills. Proficiency with MS Excel, particularly in creating and maintaining spreadsheets. A customer-focused attitude and the ability to work well under pressure. Preferred Experience Experience in client-facing roles within a fast-paced environment. Ability to multitask and manage shifting priorities with a strong sense of urgency. Familiarity with upselling or identifying new service opportunities within existing client accounts. Presentation skills. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Lead and oversee multiple operational teams to ensure accurate toll transaction processing, dispute resolution, and quality assurance while driving operational excellence and continuous improvement. | 3-5 years progressive operations management experience with managing managers, expertise in KPI and data analytics, strong leadership and communication skills, and experience driving efficiency and automation in complex operational environments. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role The Senior Operations Manager provides strategic leadership and operational oversight across the company’s nationwide tolling operations supporting commercial trucking fleets. This role ensures coordinated, accurate, and efficient processing across Business Operations, Violations Processing & Payments, and Quality Assurance/Analytics. The Senior Operations Manager drives operational excellence, aligns teams with client and toll agency requirements, and ensures accuracy across toll transactions, disputes, and violation processing. This position requires deep understanding of data verification and the operational complexities of large-scale commercial fleet toll processing. This is a hybrid role based out of our downtown Phoenix office. Essential Responsibilities Department Leadership & Strategy • Provide high-level direction and cross-functional oversight for Business Operations, Violations/Payments, and QA/Analytics teams. • Partner with department managers to set strategic priorities, performance goals, and service standards aligned with client SLAs and toll agency expectations. • Lead operational governance and performance review cadences to support accountability and continuous improvement. • Serve as the senior escalation point for operational issues, data integrity challenges, and interdepartmental dependencies. • Collaborate with executive leadership to support organizational scaling, process modernization, and automation initiatives. • Partner with Finance and Compliance on reconciliation and audit readiness to maintain end-to-end transparency and accountability. Business Operations Oversight (Includes Account Maintenance, Research, Toll Transaction Disputes, GPS Verification, QA, and Analytics) • Provide strategic leadership and oversight to the Business Operations Manager to ensure accurate execution of all toll transaction-related processes. • Govern and support operational workflows, including: • Account Maintenance: Oversee manual account updates and exceptions when automation cannot apply, ensuring compliance and accuracy. • Toll Transaction Research: Support resolution of transaction discrepancies, data mismatches, and tolling anomalies in coordination with partner agencies. • Toll Transaction Disputes: Oversee dispute resolution processes requiring toll agency interaction, ensuring timely and well-documented outcomes. • GPS Verification: Ensure systems and processes accurately validate toll transactions using GPS and related trip data. • Quality Assurance & Analytics: Direct QA and analytics functions to monitor accuracy, SLA adherence, and operational efficiency across all tolling workflows. • Partner with IT and Product teams to enhance data automation, reduce manual handling, and strengthen exception management. • Review key performance metrics and operational dashboards to support continuous improvement and accuracy. Violations & Payments Oversight • Provide strategic support and performance oversight to the Violations Manager, who leads day-to-day violation processing and payment workflows. • Ensure violation processing and payment posting are accurate, timely, and compliant with toll agency standards and internal SLAs. • Monitor performance reports and operational KPIs to ensure efficiency, quality, and consistency across all violation-related functions. • Support the Violations Manager with process reviews, capacity planning, and system optimization initiatives. Quality, Metrics & Reporting Governance • Oversee enterprise-wide operational metrics, dashboards, and performance reporting across all tolling functions. • Lead QA and Analytics teams in generating insights that improve accuracy, throughput, and customer satisfaction. • Use data-driven analysis to identify performance gaps, root causes, and opportunities for process improvement. • Present performance trends, forecasts, and action plans to senior leadership and key clients. • Promote a culture of transparency, accountability, and continuous improvement. Leadership & Collaboration • Lead and mentor operational managers and analysts, fostering an environment of collaboration, ownership, and excellence. • Strengthen communication and alignment among Business Operations, Violations, QA, Finance, Client Services, and IT. • Encourage innovation, process documentation, and adoption of scalable best practices across all operational lanes. • Serve as a senior operational representative in client, toll agency, and executive business reviews. Key Metrics for Success • Transaction accuracy and processing timeliness • Successful resolution of toll transaction disputes • Reduction in manual exceptions and exception aging • SLA and KPI achievement across all functional areas • QA audit pass rates and completion of improvement actions • Operational cost and throughput efficiency • Client satisfaction and operational transparency Required Qualifications • Bachelor’s degree in Business Administration, Operations Management, or a related field preferred. • 3–5 years of progressive operations management experience, preferably within tolling, logistics, or transaction-based industries. • Proven experience managing managers and cross-functional operational teams. • Expertise in KPI development, performance governance, and data analytics (experience with Power BI, Tableau, or equivalent tools is a plus). • Excellent leadership, problem-solving, and communication skills. • Demonstrated success driving efficiency and automation initiatives in complex operational environments. Core Competencies • Operational Leadership: Guides multiple specialized teams toward unified performance goals. • Analytical Acumen: Leverages data to monitor trends and drive proactive improvements. • Collaboration: Builds strong partnerships across internal departments and external agencies. • Strategic Oversight: Balances day-to-day performance management with long-term operational planning. • Process Improvement: Champions innovation and continuous workflow refinement (Six Sigma training is a plus). • Client & Agency Focus: Ensures consistent, transparent, and accurate service delivery for commercial fleet customers. How We Will Take Care of You • Robust benefit package that includes medical, dental, and vision that start on date of hire. • Paid Time Off, to include vacation, sick, holidays, and floating holidays. • Paid parental leave. • 401(k) plan with employer match. • Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). • Tuition Reimbursement Program. • Voluntary benefits, to include but not limited to Legal and Pet Discounts. • Employee Assistance Program (available at no cost to you). • Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. • Community Give-Back initiatives. • Culture that focuses on employee development initiatives. • Company-wide bonus and commission plans. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Lead product strategy, manage product lifecycle, collaborate cross-functionally, and deliver SaaS solutions in transportation. | Bachelor's degree in CS or related, 5+ years product management, SaaS experience, strong communication, and willingness to travel. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We are seeking a seasoned Product Manager to lead our PrePass suite of products and software solutions. In this role, you will direct all aspects of product strategy, own the roadmap to maximize customer value, and deliver solutions that meet business goals and objectives. You will lead efforts to discover customer problems and market opportunities, collaborating with teams across marketing, sales, and UX to gather input and deliver solutions that enhance safety and streamline operations. You will motivate scrum teams, champion agile methodologies, and work closely with engineering to deliver high-quality products on time. This is a hybrid role based out of our Phoenix, AZ office. Key Responsibilities Product Strategy & Vision Continuously develop the product vision and strategy, utilizing design thinking. Create and communicate a clear roadmap that ensures the product vision aligns with business goals and objectives. Define market opportunities and develop product briefs. Stay up to date with industry trends, new technologies, and review competitive landscape on a regular basis. Customer & Market Insights Analyze product performance and gather customer feedback to identify opportunities for ongoing product enhancements. Develop and maintain a deep understanding of customer, business, and market needs. Integrate customer feedback loops to ensure Voice of Customer (VOC) is captured. Define key product metrics to monitor ongoing product performance and identify product enhancement opportunities. Cross-functional Collaboration Collaborate with various teams, including finance and SLT, to set product pricing. Partner with marketing and sales teams to develop product training materials and execute go-to-market strategies. Own, manage, and collaborate with product owners to communicate product changes both internally and externally. Product Execution & Delivery Manage the entire product lifecycle ensuring products evolve iteratively. Prioritize product features that maximize customer and business value. Collaborate with SCRUM team to ensure product requirements are clearly communicated and executed on time and on budget. Champion agile methodologies and motivate scrum teams. Qualifications Bachelor’s degree in Computer Science or related field 5+ years of experience in product management Experience going through a full product lifecycle from inception to end of life Experience in integrating customer feedback loops to ensure Voice of Customer (VOC) is captured Excellent communication, interpersonal, and collaboration skills, with the ability to build and maintain strong relationships and influence without formal authority Deep understanding of product management best practices, with experience implementing these in a fast-paced, dynamic environment Ability to translate product roadmap into executable deliverables Strong analytical and problem-solving skills, with the ability to analyze data, draw insights, and make data-driven decisions Experience working with SaaS platforms Experience with Microsoft Office Suite, Azure DevOps, and product management tools Experience working in transportation, OEM, telematics industry preferred Willingness to travel up to 30% How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.

Design and develop scalable, cloud-native .NET APIs and services on Azure, lead architecture and code reviews, mentor junior engineers, and collaborate cross-functionally in a hybrid environment. | 6+ years .NET development, 3+ years SOA design, 5+ years SQL Server and Cosmos DB, strong Azure PaaS experience, microservices and messaging expertise, CI/CD pipeline management, and Agile/DevOps mindset. | About PrePass® PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We’re looking for a Senior API Software Engineer to lead the design and development of scalable, cloud-native services that power our industry-leading toll and bypass platform. In this role, you’ll architect and build distributed systems using .NET and Azure, mentor junior engineers, and collaborate across teams to deliver high-impact solutions. You’ll work closely with product managers, architects, and DevOps engineers. This is a hybrid position based out of our Phoenix, AZ office. Essential Responsibilities Cloud-Native Architecture & Development Design, develop, and maintain .NET-based APIs and services using C# and .NET 8. Build scalable, event-driven systems using Azure Functions, Service Bus, Event Grid, and other PaaS offerings. Implement RESTful APIs and asynchronous communication patterns. DevOps & CI/CD Design and maintain CI/CD pipelines using Azure DevOps and GitHub Actions. Ensure secure, reliable deployments through automation and infrastructure best practices. Manage secrets and configurations using Azure Key Vault. Software Engineering Excellence Apply SOLID principles, domain-driven design (DDD), and clean architecture. Conduct code reviews, architecture reviews, and technical deep-dives. Champion best practices in software development and system design. Cross-Functional Collaboration & Mentorship Partner with product managers, architects, and QA to deliver high-quality features. Mentor junior developers and foster a culture of continuous improvement. Participate in Agile ceremonies and contribute to team planning and retrospectives. Must-Have: 6+ years of experience in software development with .NET (C#). 3+ years designing and implementing Service-Oriented Architecture (SOA). 5+ years working with SQL Server and Cosmos DB. Strong experience with Azure PaaS (App Services, Functions, API Management, Event Grid, Service Bus). Proficiency in microservices, messaging patterns, and distributed systems. Experience with CI/CD pipelines (preferably GitHub Actions). Deep understanding of RESTful APIs and asynchronous communication. Strong grasp of software engineering principles and clean architecture. Experience working in Agile environments with a DevOps mindset. Bonus Points For: Experience with Infrastructure as Code (Bicep, ARM templates, Terraform). Familiarity with containerization and Kubernetes (AKS). Exposure to DDD, CQRS, and Event Sourcing. Experience with NServiceBus and RabbitMQ. Azure certifications (e.g., Azure Developer Associate, Solutions Architect). Experience with observability tools (Azure Monitor, Application Insights, Log Analytics). Desired Characteristics Strategic thinker with a proactive, problem-solving mindset. Comfortable navigating ambiguity and fast-paced environments. Strong interpersonal and mentoring skills. High degree of ownership, accountability, and initiative. Ability to communicate complex technical concepts clearly. Collaborative and team-oriented with a passion for clean code. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.

The Senior API Engineer will lead the design and development of scalable, cloud-native services for the toll and bypass platform. This role involves architecting distributed systems and mentoring junior engineers while collaborating across teams. | Candidates must have 6+ years of software development experience with .NET and 3+ years in designing Service-Oriented Architecture. Strong experience with Azure PaaS and a deep understanding of RESTful APIs and asynchronous communication is also required. | About PrePass® PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We’re looking for a Senior API Engineer to lead the design and development of scalable, cloud-native services that power our industry-leading toll and bypass platform. In this role, you’ll architect and build distributed systems using .NET and Azure, mentor junior engineers, and collaborate across teams to deliver high-impact solutions. You’ll work closely with product managers, architects, and DevOps engineers. This is a hybrid position based out of our Phoenix, AZ office. Essential Responsibilities Cloud-Native Architecture & Development Design, develop, and maintain .NET-based APIs and services using C# and .NET 8. Build scalable, event-driven systems using Azure Functions, Service Bus, Event Grid, and other PaaS offerings. Implement RESTful APIs and asynchronous communication patterns. DevOps & CI/CD Design and maintain CI/CD pipelines using Azure DevOps and GitHub Actions. Ensure secure, reliable deployments through automation and infrastructure best practices. Manage secrets and configurations using Azure Key Vault. Software Engineering Excellence Apply SOLID principles, domain-driven design (DDD), and clean architecture. Conduct code reviews, architecture reviews, and technical deep-dives. Champion best practices in software development and system design. Cross-Functional Collaboration & Mentorship Partner with product managers, architects, and QA to deliver high-quality features. Mentor junior developers and foster a culture of continuous improvement. Participate in Agile ceremonies and contribute to team planning and retrospectives. Must-Have: 6+ years of experience in software development with .NET (C#). 3+ years designing and implementing Service-Oriented Architecture (SOA). 5+ years working with SQL Server and Cosmos DB. Strong experience with Azure PaaS (App Services, Functions, API Management, Event Grid, Service Bus). Proficiency in microservices, messaging patterns, and distributed systems. Experience with CI/CD pipelines (preferably GitHub Actions). Deep understanding of RESTful APIs and asynchronous communication. Strong grasp of software engineering principles and clean architecture. Experience working in Agile environments with a DevOps mindset. Bonus Points For: Experience with Infrastructure as Code (Bicep, ARM templates, Terraform). Familiarity with containerization and Kubernetes (AKS). Exposure to DDD, CQRS, and Event Sourcing. Experience with NServiceBus and RabbitMQ. Azure certifications (e.g., Azure Developer Associate, Solutions Architect). Experience with observability tools (Azure Monitor, Application Insights, Log Analytics). Desired Characteristics Strategic thinker with a proactive, problem-solving mindset. Comfortable navigating ambiguity and fast-paced environments. Strong interpersonal and mentoring skills. High degree of ownership, accountability, and initiative. Ability to communicate complex technical concepts clearly. Collaborative and team-oriented with a passion for clean code. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.

As an API Support Engineer, you will own API incidents and customer requests, ensuring platform resilience and a seamless developer experience. You will collaborate with engineering teams to support the scalability and reliability of PrePass APIs. | Candidates must have the ability to read and debug C# services and a working knowledge of REST and API best practices. Familiarity with cloud concepts and experience with relational databases are also required. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. Position Summary As an API Support Engineer, you’ll be the first-line owner for API incidents and customer requests. You’ll work closely with Web/API Engineering and Enterprise/Platform teams to ensure platform resilience, observability, and a seamless developer experience. This role is critical to supporting the scalability and reliability of PrePass APIs as adoption grows. This is a hybrid position based out of our Phoenix, AZ office, with 1 day onsite per week. Essential Responsibilities Technical Ownership Own end-to-end API triage and resolution: analyze requests/responses, auth, throttling, data mismatches, and config. Debug with code-level visibility: read and step through C# services, produce minimal repros, and propose fixes or small PRs. Operate across the stack: Azure API Management (APIM), Azure Functions, Service Bus/queues, SQL layer, identity/OAuth, and networking. Reliability & Observability Design and run load/security tests to identify performance and resilience improvements. Enhance Datadog dashboards, logs, and alerts to reduce MTTD/MTTR. Developer Experience Publish Postman collections and sample clients (C#, Python, Java). Create and maintain knowledge base articles and runbooks for common scenarios. Cross-functional Collaboration Partner with Web/API engineering and Enterprise/Platform teams to resolve backend service issues. Align with Product on upcoming API enhancements and customer needs. Must-Haves Ability to read and debug C# services; strong general programming fundamentals. Working knowledge of REST, OAuth 2.0/identity, and API best practices (rate limits, pagination, error patterns). Familiarity with cloud concepts (Azure/AWS/GCP) and deploying/operating APIs in the cloud. Experience with relational databases and SQL for diagnostics and data validation. Proven troubleshooting mindset and customer empathy; comfortable owning issues through resolution. Nice-to-Haves Experience with Azure APIM, Azure Functions, Service Bus, and Datadog (or comparable tools). Prior work in load/security testing and performance diagnostics. Ability to produce sample code in C#, Python, or Java for customer scenarios. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.

The Credit and Collections Specialist will manage accounts receivable balances and collaborate with various departments to resolve delinquent accounts. This role is crucial for maintaining positive customer relationships and ensuring financial health across the organization. | Candidates should have proven experience in commercial credit and collections, along with a strong understanding of billing procedures. Excellent communication skills and the ability to manage multiple responsibilities in a fast-paced environment are essential. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We’re looking for a Credit and Collection Specialist to manage accounts receivable balances and support financial health across the organization. In this role, you’ll collaborate closely with Sales, Account Management, Finance, and Operations to resolve delinquent accounts and maintain positive customer relationships. You’ll play a key role in protecting sales and profitability while ensuring compliance and accuracy. This is a hybrid position based out of our Downtown Phoenix, AZ office, with 2–3 days in-office per week. Essential Responsibilities Customer Account Management Handle inbound and outbound collection calls to resolve past due accounts. Negotiate payment arrangements with customers to rectify overdue balances. Research and address customer inquiries related to billing, payments, and disputes. Ensure customer credits and deductions are applied correctly. Cross-functional Collaboration Build and maintain positive relationships with key clients. Partner with Customer Success, Finance, and Operations to resolve delinquent accounts. Provide documentation to outside collection and bond agencies as needed. Risk Mitigation & Compliance Apply defined collection strategies to improve key metrics and minimize financial losses. Recommend appropriate action for delinquent accounts, including shut-offs or closures. Assist in securing financial guarantees, such as bonds or deposits, from customers. Reporting & Recordkeeping Maintain accurate and up-to-date credit files and records. Perform account reconciliations and ensure all records are accurate. Required: Proven experience in commercial credit and collections. Strong understanding of billing and collections procedures, including claims and filings. Proficiency in MS Office and related software programs. Excellent communication, interpersonal, and customer service skills. Self-motivated, disciplined, and capable of managing multiple responsibilities. Strong problem-solving abilities with attention to detail and accuracy. Adherence to compliance and company policies. Ability to thrive in a fast-paced environment and meet deadlines under pressure. High school diploma. Bonus Points For: Associate’s or Bachelor’s degree in a related field. Experience in credit administration, particularly within the construction or transportation industry. High-volume B2B collections experience. Bilingual in Spanish/English. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.

The Senior Fullstack Engineer will architect and build systems for real-time weigh station bypassing and tolling solutions. This role involves backend and frontend development, collaborating with cross-functional teams, and mentoring junior engineers. | Candidates should have over 7 years of professional software engineering experience with expertise in .NET Core and C#. Familiarity with modern web technologies and cloud deployment is essential. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We’re looking for a Senior Fullstack Engineer to architect and build systems that power real-time weigh station bypassing, tolling solutions, and safety alerts. In this role, you’ll work across the stack—from scalable .NET Core APIs to modern web frontends using React, TypeScript, and TailwindCSS. You’ll collaborate closely with product, design, and engineering teams, and mentor others while shaping technical strategy. Essential Responsibilities Backend Engineering & API Development Lead the design and development of scalable, reliable backend services using .NET Core and C#. Build APIs following RESTful principles, including pagination, versioning, authentication, and performance optimization. Ensure backend code quality through testing frameworks like xUnit or NUnit. Deploy and manage services on cloud platforms (Azure/AWS) using containers (Docker/Kubernetes). Frontend Development Architect and implement responsive, maintainable frontends with React, TypeScript, TailwindCSS, and MobX. Ensure UI consistency and performance across browsers and devices. Collaborate with design teams to deliver intuitive user experiences. Architecture & Technical Strategy Contribute to long-term technical strategy and architectural decisions. Design systems end-to-end, balancing trade-offs and scalability. Drive improvements in system performance, resilience, and observability. Team Leadership & Mentorship Mentor junior and mid-level engineers, fostering technical growth across the team. Lead code reviews and promote engineering best practices. Collaborate cross-functionally to shape technical solutions. Required 7+ years of professional software engineering experience, including significant fullstack development. Expert-level skills with .NET Core and C#, including API development and optimization. Hands-on experience with React, TypeScript, TailwindCSS, and MobX (or similar state management). Deep understanding of relational databases (SQL Server, PostgreSQL, etc.) and data modeling. Strong testing discipline across backend systems. Experience deploying to cloud platforms and working with containers. Familiarity with observability tools (metrics, logging, tracing). Proven track record of mentoring engineers and raising engineering standards. Bonus Points For Experience with domain-driven design (DDD), clean architecture, or microservices. Knowledge of GraphQL or advanced REST patterns. Experience with nonrelational databases (Cosmos DB, MongoDB, DynamoDB). Hands-on experience with serverless functions, API gateways, CI/CD pipelines, and event-driven messaging (e.g., Service Bus, Event Hubs). Experience building distributed systems using NServiceBus or MassTransit. Desired Characteristics Strategic thinker with a proactive, problem-solving mindset. Comfortable navigating ambiguity and change. High degree of initiative, ownership, and accountability. Strong communication skills and ability to collaborate across teams. Passion for building impactful technology that improves real-world outcomes. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.