PrePass

Design and execute customer training programs, manage LMS, develop training content, and lead a team to support customer onboarding and success. | 5+ years in customer education or enablement, experience with LMS platforms, strong communication skills, and ability to lead cross-functional initiatives. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We’re seeking a Manager of Customer Training and Enablement to build and scale our customer education function. This role is responsible for designing and delivering a comprehensive, customer‑facing training ecosystem that enables faster onboarding, stronger product adoption, and long‑term customer success. This individual will own the strategy and execution of customer education initiatives, including a customer LMS, training content, webinars, and help center resources. They will partner closely with Product, Customer Success, Support, and Marketing to ensure customers have the knowledge and tools needed to succeed, while also leading and developing a Customer Training Specialist. This is a hybrid position based out of our [Phoenix, AZ] office Essential Responsibilities Customer Training Strategy & Program Ownership Define and execute a scalable customer education strategy aligned to customer lifecycle stages. Establish clear learning objectives, success metrics, and feedback loops to continuously improve training effectiveness. Ensure training programs support customer adoption, retention, and reduced support dependency. Learning Management System (LMS) Development Partner with HR to implement new customer‑facing LMS platform. Own and manage the customer‑facing LMS to house all training content and learning paths. Design structured learning journeys tailored to different customer segments and use cases. Maintain governance, organization, and ongoing optimization of LMS content. Training Content & Help Center Development Lead and partner with Marketing on the creation and ongoing evolution of customer training materials, including videos, guides, documentation, and self‑service resources. Own the curation and maintenance of a customer help center that is intuitive, searchable, and aligned with product capabilities. Partner with internal teams to keep content current as products and features evolve. Webinars & Live Enablement Plan and host recurring customer training webinars and one‑to‑many enablement sessions. Develop presentation materials, agendas, and training flows to support onboarding and ongoing education. Support internal presenters and subject matter experts as needed. People Leadership Manage and develop a Customer Training Specialist, providing direction, coaching, and performance feedback. Define clear roles, workflows, and quality standards for training delivery. Support team growth as customer education needs scale. Cross‑Functional Collaboration Collaborate with Customer Success and Implementation teams to integrate training into onboarding and post‑launch workflows. Partner with Support to identify knowledge gaps and reduce recurring customer issues through proactive education. Work with Product and Marketing to align training content with releases, messaging, and customer needs. Qualifications Bachelor’s degree or equivalent experience. 5+ years of experience in customer education, enablement, training, or related roles within a SaaS or technology environment. Experience building or administering customer‑facing LMS platforms. Strong instructional design, content creation, and presentation skills. Proven ability to manage multiple initiatives and prioritize effectively. Excellent written and verbal communication skills. Bonus Points For (Optional) Experience supporting customer education across SMB, mid‑market, and enterprise segments. Familiarity with AI video creation tools, knowledge base platforms, or webinar technologies. Background in customer success, onboarding, or implementation functions. Experience defining and tracking adoption or enablement metrics. Desired Characteristics Strategic and systems‑oriented thinker who can build from the ground up. Customer‑centric mindset with a passion for education and enablement. Comfortable operating in ambiguity and driving structure where needed. Strong collaborator who can influence across teams. High ownership, accountability, and bias toward action. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. Paid parental leave. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include, but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Company-wide bonus and commission plans. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Support and maintain credit, collections, and accounts receivable reporting, perform trend analysis, and collaborate with cross-functional teams to ensure data accuracy. | Bachelor's degree in finance, accounting, or related field, 2-5+ years in reporting or finance operations, proficiency in Excel and BI tools, experience supporting accounts receivable or collections. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates, creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real time on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. Position Overview The Customer Financial Services (CFS) Business Analyst delivers standardized reporting and analytics that support data-driven decisions across Credit, Billing, and Collections. This role focuses on reporting execution, KPI tracking, data validation, and performance analysis related to accounts receivable and third-party collections. Partnering cross-functionally with Credit, Collections, Billing, Customer Success, Business Intelligence (BI), Infrastructure, and Finance Transformation, this role ensures reporting is accurate, reliable, and scalable. The position does not perform direct collection activity or own strategic decision-making authority; instead, it enables leadership through clear insights and well-documented reporting. This is a hybrid role where you’ll spend two days a week in our downtown Phoenix corporate office. Key Responsibilities Reporting & Analytics Prepare, maintain, and distribute recurring Credit, Collections, and Accounts Receivable reports, dashboards, and scorecards. Perform trend, variance, aging, and delinquency analysis, summarizing actionable insights for leadership. Track payment activity, write-offs, recoveries, and historical trends to support forecasting and planning. Respond to routine and moderately complex ad hoc reporting requests. Execute daily morning collections protocols within the billing system, including review of account status, verification of system generated actions, and escalation of exceptions. Third Party Collection Agency Performance Produce standardized reporting on agency placements, recoveries, recalls, balances, and recovery rates. Track balances placed, dollars recovered, recovery rates, and placement volumes using established metrics. Analyze and compare agency performance using defined KPIs. Reconcile agency recovery files to internal AR records and escalate discrepancies as needed. KPI Management, Data Integrity & Controls Calculate, validate, and maintain Credit & Collections KPIs across all reporting outputs. Ensure consistent KPI definitions, metric application, and data integrity across reports. Perform data validation prior to distribution. Maintain data dictionaries, metric definitions, reporting documentation, and SOPs. Support audits and control reviews by providing documented reports and reconciliations. Systems & Cross Functional Coordination Partner with BI, Finance Transformation, and Infrastructure teams to support reporting and analytics needs. Collaborate with teams supporting Celonis, Kansys, and Five9 to ensure data accuracy and reporting reliability. Identify, document, and escalate system or data issues impacting Credit & Collections reporting. Support testing and validation of system or data changes prior to inclusion in reporting. Qualifications Required Bachelor's degree in finance, Accounting, Business Analytics, Data Analytics, or related fields. 2–5+ years of experience in reporting, analytics, finance operations, or business analysis. Experience supporting accounts receivable, credit, or collections reporting. Advanced proficiency in Microsoft Excel (pivot tables, formulas, lookups). Strong attention to detail, data accuracy, and documentation. Preferred Experience in transportation, tolling, or subscription-based billing environments. Experience with BI tools such as Power BI. Experience with Five9 reporting. Familiarity with shared services or finance operations environments. Core Competencies Ability to analyze complex data and communicate clear, concise insights. Strong organizational and documentation skills. Effective cross-functional collaboration and stakeholder communication. Comfort working in structured, process-driven environments with strong controls. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. Paid parental leave. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include, but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Company-wide bonus and commission plans. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Provide advanced technical support for multi-platform environments, manage user accounts and security settings, and mentor junior staff. | 4-6 years in IT support with expertise in Windows, macOS, Office 365, and mobile device management, plus relevant certifications. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates, creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. --- About the Role The Senior IT Helpdesk Specialist serves as the primary escalation point for complex technical issues, ensuring timely resolution and exceptional customer service. This role involves advanced troubleshooting, mentoring junior technicians, and improving IT processes. The specialist will manage hardware, software, and network-related issues across Windows and macOS platforms, iOS and Android devices, and Office 365 services, ensuring minimal downtime and optimal system performance. This is a hybrid role based at our downtown Phoenix office. Key Responsibilities Advanced Technical Support Diagnose and resolve complex hardware, software, and network issues for Mac and PC systems, as well as iOS and Android devices, both remotely and on-site. Handle escalated tickets from Level 1 and Level 2 support teams. System Administration & Tools Manage user accounts, permissions, and security settings in Office 365 and Active Directory. Administer and support Jira Service Management for ticketing and workflow. Manage Apple Business Manager for macOS and iOS device enrollment and provisioning. Configure and maintain Microsoft Intune for device management and compliance across Windows, macOS, iOS, and Android. Office 365 Support Provide advanced support for Microsoft 365 apps and services (Exchange Online, Teams, SharePoint, OneDrive). Assist with mailbox management, distribution lists, and security policies. Process & Documentation Maintain accurate records in the ticketing system, documenting resolutions and best practices. Develop and update knowledge base articles and technical documentation for cross-platform and Office 365 support. Collaboration & Mentorship Provide guidance and training to junior helpdesk staff. Collaborate with infrastructure, security, and application teams to resolve systemic issues. Continuous Improvement Identify recurring issues and recommend process or technology improvements. Participate in IT projects, system upgrades, and deployment initiatives for multi-platform environments. Qualifications Education Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience). Experience 4–6 years in IT helpdesk or technical support roles, with at least 2 years in a senior or escalation capacity. Technical Skills: Strong knowledge of Windows and macOS environments, Office 365 administration, and networking fundamentals. Proficiency with Jira Service Management, Apple Business Manager, and Microsoft Intune. Experience supporting iOS and Android mobile devices. Familiarity with security best practices and endpoint protection tools. Certifications (Preferred) CompTIA A+, Network+, Security+, or Microsoft Certified: Modern Desktop Administrator Associate. Apple Certified Support Professional (ACSP) or equivalent is a plus. Soft Skills Excellent problem-solving, communication, and organizational skills. Ability to work independently and mentor team members effectively. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Design, implement, and maintain CI/CD pipelines, manage cloud infrastructure, automate operational tasks, and ensure security and compliance. | Experience with GitHub, Azure, AWS, Terraform, scripting, container orchestration, and monitoring tools; 3+ years in DevOps or related roles. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role The DevOps Engineer will play a critical role in driving automation, reliability, and scalability across PrePass’s software delivery pipelines and cloud infrastructure. This role supports both development and production environments and is central to our migration and ongoing operations within GitHub, GitHub Actions, Azure, and AWS. You will collaborate closely with engineering teams to improve deployment efficiency, system stability, and operational excellence. Essential Responsibilities CI/CD Pipeline Management Design, implement, and maintain CI/CD pipelines using GitHub Actions to support automated build, test, and deployment workflows. Integrate pipelines with Azure and AWS services to enable multi-cloud deployments. Ensure pipelines are reusable, templated, and well-documented to support team-wide adoption. Source Control & Collaboration Manage GitHub repositories, enforce branching strategies (e.g., GitFlow), and oversee pull request workflows. Partner with development teams to migrate codebases from Azure DevOps to GitHub, ensuring smooth transitions and clear communication. Cloud Infrastructure Management Provision, configure, and manage cloud resources in Azure (VMs, AKS, App Services) and AWS (EC2, S3, EKS, IAM). Implement and maintain Infrastructure as Code (IaC) using Terraform. Support hybrid and multi-cloud architectures, including VPN configuration and network security. Automation, Monitoring & Reliability Automate operational tasks using scripting languages such as PowerShell or Bash. Monitor and optimize application and infrastructure performance using Datadog and Azure Monitor. Troubleshoot deployment issues and production outages, conduct root cause analysis, and implement preventive solutions. Security & Compliance Integrate security controls into CI/CD workflows following DevSecOps best practices. Manage secrets and credentials securely across GitHub, Azure, and AWS environments. Ensure systems and processes comply with organizational and regulatory standards. Continuous Improvement Evaluate new tools and technologies to enhance DevOps practices and platform reliability. Mentor junior engineers and contribute to technical discussions and process improvements. Qualifications Technical Skills Strong hands-on experience with GitHub and GitHub Actions for CI/CD automation. Proficiency with Azure and AWS cloud platforms, including resource provisioning, networking, and security. Experience using Terraform for Infrastructure as Code. Scripting proficiency in PowerShell and/or Bash. Familiarity with containerization and orchestration technologies such as Docker, Kubernetes, AKS, or EKS. Experience with monitoring and logging tools, including Datadog and Azure Monitor. Solid understanding of networking fundamentals and cloud security best practices. Bonus / Preferred Skills (a plus, but not required) Experience with MySQL database management. Familiarity with AWS services including CodeDeploy, Secrets Manager, Elastic Beanstalk, ElastiCache for Redis, SES, and S3. Soft Skills Excellent communication and collaboration abilities. Strong problem-solving and analytical mindset. Ability to work effectively in agile, cross-functional teams. Education & Experience Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 3+ years of experience in DevOps or a related engineering role. Relevant Azure, AWS, or DevOps certifications are a plus. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Lead development for the web platform by managing the product backlog, collaborating with cross-functional teams, and driving strategic initiatives. | Extensive experience in product management, strong understanding of web and API-based systems, proficiency with Agile tools, and excellent stakeholder communication skills. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building scalable systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling through seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions operate in real time on highways and interstates across the nation, helping fleets go farther, faster. This work is high-impact and complex, requiring thoughtful leadership, strong execution, and a deep understanding of customer and business needs. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We are seeking an Associate Product Manager to play a senior-level Product Owner role leading development for our Web Platform in a fast-paced, collaborative environment. This role carries significant ownership and influence, requiring strong product judgment, adaptability, and the ability to deliver high-quality solutions aligned with business strategy and customer outcomes. You will work closely with Product Management, Engineering, Design, and cross-functional stakeholders to translate product vision and strategic initiatives into well-defined, high-impact software solutions. The ideal candidate demonstrates maturity in decision-making, a strong grasp of web-based platforms, and the confidence to lead within Agile teams while balancing tactical execution with long-term product goals. This is a hybrid position based out of our Downtown Phoenix corporate office. Essential Responsibilities Product Ownership & Delivery Own and drive the product backlog, ensuring alignment with product strategy, business objectives, and customer needs. Make informed prioritization decisions within and across sprints to maximize customer and business value. Ensure backlog items are clearly articulated, well-refined, and appropriately estimated to support predictable delivery. Lead sprint planning, backlog refinement, and discovery sessions, translating complex requirements into clear, actionable user stories. Partner with Product Management to support roadmap execution and incremental delivery of strategic initiatives. Collaboration & Stakeholder Engagement Collaborate closely with engineering, design, QA, and business stakeholders to deliver high-quality features on time. Act as a trusted subject matter expert for the web platform, serving as a key point of contact for internal teams. Proactively communicate priorities, trade-offs, risks, and progress to stakeholders across the organization. Support alignment across teams by balancing technical constraints, user experience, and business priorities. Innovation & Continuous Improvement Stay current on industry trends, web and API technologies, and Agile best practices to inform product decisions. Identify opportunities to improve development processes, product scalability, and customer experience. Contribute to a culture of continuous improvement through data-informed decision-making and iterative learning. Qualifications Bachelor’s degree or equivalent practical experience. 5+ years of experience as a Product Owner, Associate Product Manager, or in a similar product-focused role. Strong experience in business process analysis and translating requirements into technical solutions. Solid understanding of web application and API-based systems. Proficiency with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Azure DevOps). Excellent decision-making, communication, and organizational skills. Familiarity with user-centered design principles and modern web usability standards. Ability to influence cross-functional teams and drive outcomes without direct authority. Some travel may be required. Desired Characteristics Strategic, outcome-oriented thinker with a proactive problem-solving mindset. Comfortable operating in ambiguity while maintaining clarity and forward momentum. Strong collaborator with the ability to influence across technical and non-technical teams. High level of ownership, accountability, and follow-through. Passion for continuous improvement and delivering meaningful customer value. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. Paid parental leave. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include, but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Company-wide bonus and commission plans. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Designing, developing, and delivering advanced sales training programs, facilitating training sessions, and supporting sales performance improvement. | 5-8 years of sales training or enablement experience in transportation or logistics industries, proficiency with CRM and enablement tools, and strong facilitation skills. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day. That's why people join us: our solutions are implemented in real time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About The Role The Specialist, Sales Training & Enablement plays a key role in designing, developing, and delivering advanced sales training programs that strengthen sales capability across inside, middle market, and enterprise teams within the transportation and trucking industry. This position drives performance improvement by enhancing product knowledge, refining sales methodologies, and ensuring consistent, high-quality execution across channels. In collaboration with Sales Leadership and Revenue Operations, the Specialist aligns learning initiatives with business objectives, market strategy, and customer success goals, while supporting the ongoing improvement of sales enablement processes and curriculum. Training is the primary focus; enablement is a secondary priority centered on maintaining and improving core enablement assets (playbooks, talk tracks, job aids) and reinforcing process and tool adoption through training. This is an on-site or hybrid role based in our downtown Phoenix office. Essential Responsibilities Leadership & Strategy Lead the design and implementation of sales training strategies that drive revenue growth across multiple business segments (inside sales, middle market, enterprise, and partner channels) Partner with sales and operations leadership to align training programs with organizational goals, performance metrics, and emerging market trends Serve as a subject matter expert in sales enablement within the transportation and logistics sector, advising on best practices and innovations Facilitate "train-the-trainer" sessions to ensure consistent and scalable delivery across all revenue teams and vendor partners Training Development & Facilitation Design, customize, and deliver advanced sales training programs covering onboarding, consultative selling, strategic account management, and enterprise deal negotiation Facilitate dynamic and interactive training sessions, both in-person and virtually, for sales professionals and leaders across the organization Develop and manage certification programs and structured learning paths tailored to specific sales roles and customer segments Incorporate real-world transportation and trucking scenarios into training to ensure relevance and practical application Sales Coaching & Performance Optimization Collaborate with sales leaders to identify performance gaps and execute targeted coaching strategies Conduct onsite and virtual observations to assess sales execution, deliver actionable feedback, and reinforce learning outcomes Analyze performance data and CRM insights to evaluate training effectiveness and continuously optimize content and approach Enablement Support (Secondary Priority) Create and maintain sales enablement materials that reinforce training (playbooks, talk tracks, job aids, checklists, and onboarding resources) Partner with Sales Leadership and Revenue Operations to ensure training content aligns to the sales process, CRM workflows, and evolving rep expectations Help operationalize reinforcement (e.g., refreshers, certifications, and manager coaching guides) to ensure training translates into consistent field execution Maintain content hygiene: keep materials current as offerings, tools, and messaging evolve in partnership with Product/Marketing Cross-Functional Collaboration Partner with Product, Marketing, and Operations teams to ensure training materials accurately reflect current offerings, technologies, and competitive advantages Collaborate with HR and Learning & Development to maintain alignment with corporate learning standards and compliance policies Champion adoption of sales technologies, CRM processes, and enablement tools by embedding them into training, certifications, and reinforcement Required Qualifications: Bachelor's degree in Business, Communications, Education, or a related field (or equivalent experience) 5-8 years of experience in sales training, enablement, or sales leadership within transportation, trucking, logistics, or supply chain industries Proven success designing and delivering comprehensive sales training programs across multiple sales segments Strong knowledge of B2B sales strategies, including inside sales, fleet services, brokerage, and enterprise logistics Exceptional facilitation, presentation, and coaching skills across varied audiences Experience creating and maintaining sales enablement assets (e.g., playbooks, talk tracks, job aids, and learning resources) that reinforce training and improve field execution. Proficiency with CRM platforms (e.g., Microsoft Dynamics), LMS systems, and enablement tools (e.g., Five9, Seamless.AI, Outreach), including using these tools to support adoption and reinforcement. Preferred Qualifications: Professional certification in sales methodologies (Challenger, SPIN, Sandler, MEDDIC, or similar) Experience leading or mentoring other trainers or enablement professionals Background in instructional design, adult learning theory, or e-learning development Ability to use performance data and CRM insights to identify additional enablement needs, measure training/enablement impact, and iterate content accordingly. Strong analytical and strategic planning abilities, with a data-driven approach to sales enablement Desired Characteristics Strategic thinker with strong leadership and team development skills Deep understanding of transportation and logistics sales cycles Consultative and analytical mindset with strong communication and influence capabilities Innovative approach to learning design and delivery Proactive, data-informed decision-making style that drives continuous improvement How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. Paid parental leave. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Company-wide bonus and commission plans. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Lead product strategy, manage product lifecycle, collaborate cross-functionally, and deliver SaaS solutions in transportation. | Bachelor's degree in CS or related, 5+ years product management, SaaS experience, strong communication, and willingness to travel. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We are seeking a seasoned Product Manager to lead our PrePass suite of products and software solutions. In this role, you will direct all aspects of product strategy, own the roadmap to maximize customer value, and deliver solutions that meet business goals and objectives. You will lead efforts to discover customer problems and market opportunities, collaborating with teams across marketing, sales, and UX to gather input and deliver solutions that enhance safety and streamline operations. You will motivate scrum teams, champion agile methodologies, and work closely with engineering to deliver high-quality products on time. This is a hybrid role based out of our Phoenix, AZ office. Key Responsibilities Product Strategy & Vision Continuously develop the product vision and strategy, utilizing design thinking. Create and communicate a clear roadmap that ensures the product vision aligns with business goals and objectives. Define market opportunities and develop product briefs. Stay up to date with industry trends, new technologies, and review competitive landscape on a regular basis. Customer & Market Insights Analyze product performance and gather customer feedback to identify opportunities for ongoing product enhancements. Develop and maintain a deep understanding of customer, business, and market needs. Integrate customer feedback loops to ensure Voice of Customer (VOC) is captured. Define key product metrics to monitor ongoing product performance and identify product enhancement opportunities. Cross-functional Collaboration Collaborate with various teams, including finance and SLT, to set product pricing. Partner with marketing and sales teams to develop product training materials and execute go-to-market strategies. Own, manage, and collaborate with product owners to communicate product changes both internally and externally. Product Execution & Delivery Manage the entire product lifecycle ensuring products evolve iteratively. Prioritize product features that maximize customer and business value. Collaborate with SCRUM team to ensure product requirements are clearly communicated and executed on time and on budget. Champion agile methodologies and motivate scrum teams. Qualifications Bachelor’s degree in Computer Science or related field 5+ years of experience in product management Experience going through a full product lifecycle from inception to end of life Experience in integrating customer feedback loops to ensure Voice of Customer (VOC) is captured Excellent communication, interpersonal, and collaboration skills, with the ability to build and maintain strong relationships and influence without formal authority Deep understanding of product management best practices, with experience implementing these in a fast-paced, dynamic environment Ability to translate product roadmap into executable deliverables Strong analytical and problem-solving skills, with the ability to analyze data, draw insights, and make data-driven decisions Experience working with SaaS platforms Experience with Microsoft Office Suite, Azure DevOps, and product management tools Experience working in transportation, OEM, telematics industry preferred Willingness to travel up to 30% How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.

As an API Support Engineer, you will own API incidents and customer requests, ensuring platform resilience and a seamless developer experience. You will collaborate with engineering teams to support the scalability and reliability of PrePass APIs. | Candidates must have the ability to read and debug C# services and a working knowledge of REST and API best practices. Familiarity with cloud concepts and experience with relational databases are also required. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. Position Summary As an API Support Engineer, you’ll be the first-line owner for API incidents and customer requests. You’ll work closely with Web/API Engineering and Enterprise/Platform teams to ensure platform resilience, observability, and a seamless developer experience. This role is critical to supporting the scalability and reliability of PrePass APIs as adoption grows. This is a hybrid position based out of our Phoenix, AZ office, with 1 day onsite per week. Essential Responsibilities Technical Ownership Own end-to-end API triage and resolution: analyze requests/responses, auth, throttling, data mismatches, and config. Debug with code-level visibility: read and step through C# services, produce minimal repros, and propose fixes or small PRs. Operate across the stack: Azure API Management (APIM), Azure Functions, Service Bus/queues, SQL layer, identity/OAuth, and networking. Reliability & Observability Design and run load/security tests to identify performance and resilience improvements. Enhance Datadog dashboards, logs, and alerts to reduce MTTD/MTTR. Developer Experience Publish Postman collections and sample clients (C#, Python, Java). Create and maintain knowledge base articles and runbooks for common scenarios. Cross-functional Collaboration Partner with Web/API engineering and Enterprise/Platform teams to resolve backend service issues. Align with Product on upcoming API enhancements and customer needs. Must-Haves Ability to read and debug C# services; strong general programming fundamentals. Working knowledge of REST, OAuth 2.0/identity, and API best practices (rate limits, pagination, error patterns). Familiarity with cloud concepts (Azure/AWS/GCP) and deploying/operating APIs in the cloud. Experience with relational databases and SQL for diagnostics and data validation. Proven troubleshooting mindset and customer empathy; comfortable owning issues through resolution. Nice-to-Haves Experience with Azure APIM, Azure Functions, Service Bus, and Datadog (or comparable tools). Prior work in load/security testing and performance diagnostics. Ability to produce sample code in C#, Python, or Java for customer scenarios. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.

The Credit and Collections Specialist will manage accounts receivable balances and collaborate with various departments to resolve delinquent accounts. This role is crucial for maintaining positive customer relationships and ensuring financial health across the organization. | Candidates should have proven experience in commercial credit and collections, along with a strong understanding of billing procedures. Excellent communication skills and the ability to manage multiple responsibilities in a fast-paced environment are essential. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We’re looking for a Credit and Collection Specialist to manage accounts receivable balances and support financial health across the organization. In this role, you’ll collaborate closely with Sales, Account Management, Finance, and Operations to resolve delinquent accounts and maintain positive customer relationships. You’ll play a key role in protecting sales and profitability while ensuring compliance and accuracy. This is a hybrid position based out of our Downtown Phoenix, AZ office, with 2–3 days in-office per week. Essential Responsibilities Customer Account Management Handle inbound and outbound collection calls to resolve past due accounts. Negotiate payment arrangements with customers to rectify overdue balances. Research and address customer inquiries related to billing, payments, and disputes. Ensure customer credits and deductions are applied correctly. Cross-functional Collaboration Build and maintain positive relationships with key clients. Partner with Customer Success, Finance, and Operations to resolve delinquent accounts. Provide documentation to outside collection and bond agencies as needed. Risk Mitigation & Compliance Apply defined collection strategies to improve key metrics and minimize financial losses. Recommend appropriate action for delinquent accounts, including shut-offs or closures. Assist in securing financial guarantees, such as bonds or deposits, from customers. Reporting & Recordkeeping Maintain accurate and up-to-date credit files and records. Perform account reconciliations and ensure all records are accurate. Required: Proven experience in commercial credit and collections. Strong understanding of billing and collections procedures, including claims and filings. Proficiency in MS Office and related software programs. Excellent communication, interpersonal, and customer service skills. Self-motivated, disciplined, and capable of managing multiple responsibilities. Strong problem-solving abilities with attention to detail and accuracy. Adherence to compliance and company policies. Ability to thrive in a fast-paced environment and meet deadlines under pressure. High school diploma. Bonus Points For: Associate’s or Bachelor’s degree in a related field. Experience in credit administration, particularly within the construction or transportation industry. High-volume B2B collections experience. Bilingual in Spanish/English. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.

The Senior Fullstack Engineer will architect and build systems for real-time weigh station bypassing and tolling solutions. This role involves backend and frontend development, collaborating with cross-functional teams, and mentoring junior engineers. | Candidates should have over 7 years of professional software engineering experience with expertise in .NET Core and C#. Familiarity with modern web technologies and cloud deployment is essential. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We’re looking for a Senior Fullstack Engineer to architect and build systems that power real-time weigh station bypassing, tolling solutions, and safety alerts. In this role, you’ll work across the stack—from scalable .NET Core APIs to modern web frontends using React, TypeScript, and TailwindCSS. You’ll collaborate closely with product, design, and engineering teams, and mentor others while shaping technical strategy. Essential Responsibilities Backend Engineering & API Development Lead the design and development of scalable, reliable backend services using .NET Core and C#. Build APIs following RESTful principles, including pagination, versioning, authentication, and performance optimization. Ensure backend code quality through testing frameworks like xUnit or NUnit. Deploy and manage services on cloud platforms (Azure/AWS) using containers (Docker/Kubernetes). Frontend Development Architect and implement responsive, maintainable frontends with React, TypeScript, TailwindCSS, and MobX. Ensure UI consistency and performance across browsers and devices. Collaborate with design teams to deliver intuitive user experiences. Architecture & Technical Strategy Contribute to long-term technical strategy and architectural decisions. Design systems end-to-end, balancing trade-offs and scalability. Drive improvements in system performance, resilience, and observability. Team Leadership & Mentorship Mentor junior and mid-level engineers, fostering technical growth across the team. Lead code reviews and promote engineering best practices. Collaborate cross-functionally to shape technical solutions. Required 7+ years of professional software engineering experience, including significant fullstack development. Expert-level skills with .NET Core and C#, including API development and optimization. Hands-on experience with React, TypeScript, TailwindCSS, and MobX (or similar state management). Deep understanding of relational databases (SQL Server, PostgreSQL, etc.) and data modeling. Strong testing discipline across backend systems. Experience deploying to cloud platforms and working with containers. Familiarity with observability tools (metrics, logging, tracing). Proven track record of mentoring engineers and raising engineering standards. Bonus Points For Experience with domain-driven design (DDD), clean architecture, or microservices. Knowledge of GraphQL or advanced REST patterns. Experience with nonrelational databases (Cosmos DB, MongoDB, DynamoDB). Hands-on experience with serverless functions, API gateways, CI/CD pipelines, and event-driven messaging (e.g., Service Bus, Event Hubs). Experience building distributed systems using NServiceBus or MassTransit. Desired Characteristics Strategic thinker with a proactive, problem-solving mindset. Comfortable navigating ambiguity and change. High degree of initiative, ownership, and accountability. Strong communication skills and ability to collaborate across teams. Passion for building impactful technology that improves real-world outcomes. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives.