Precision for Medicine

Identify and develop new business opportunities in biospecimen solutions, manage client relationships, and expand existing accounts. | Bachelor’s in Life Sciences or related field, 1-2 years in sales or 3+ years in laboratory research or customer support, with strong communication and strategic skills. | Position Summary: The Director, Business Development (Biospecimen Solutions) is responsible for identifying, engaging, developing, and closing significant business opportunities for Precision Biospecimen Solutions in the assigned area of responsibility and/or region. Essential functions of the job include but are not limited to: Identifies opportunities for Biospecimen products and services, with an emphasis on biofluids, prospective collections, tissues, cells and other specialty- and central-lab service offerings Builds and maintains relationship and organization map for assigned and identified new Key Clients Retain and grow existing account base through the identification of new opportunities and exploring potential cross selling across the Precision Translational Sciences portfolio Follow up on all marketing leads and website inquiries to qualify leads Prospects for new clients, as appropriate, within the given geographic market to ensure a robust pipeline of opportunities Identify potential clients and decision makers within the client organization, perform needs analysis, identify opportunity, and follow up with potential customers Ensure that any client complaints are forwarded to the appropriate individual(s) and ultimately resolved in a prompt and professional manner Closes new business and expands existing business relationships Connects SME’s and other BD’s where added value to client is available Establishes a strong working relationship with marketing, clinical operations, lab operations, project management, and other internal stakeholders Qualifies & enriches in-bound leads Closes business and organically develops future – recurring business Attend conferences, trade shows and meetings as required Maintain clean customer relationship management metrics in Salesforce.com and other CRM systems Other responsibilities as assigned Qualifications: Minimum Required: Bachelor’s Degree in Life Sciences or related field 1-2 years of sales experience in Life Science or Healthcare industry OR 3+years of Laboratory Research, Service, Clinical Operations, or customer support in Life Science industry Other Required: Team player willing to collaborate and share knowledge Ability to work independently, manage time and create plans to achieve personal goal Ability to think creatively and strategically and act tactically in a dynamic environment Track record of successive increasing levels of responsibility Proven command of basic Life Science terminology and application. Must be self-directed and self-motivated to work at a highly technical level Willing to travel within territory up to 35% Must possess a valid driver’s license allowing you to drive in the state(s) you drive in Able to travel both domestically and internationally including overnight stays Must be able to read, write, speak fluently and comprehend the English language Preferred: Academic concentration in life sciences or related field 5 years of related Life Sciences experience #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $174,000—$261,000 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Lead global IT support services, establish service standards, and drive continuous improvement in IT support operations. | Extensive leadership experience in IT support, strong ITIL expertise, global team management, and modernization of support services. | Job Summary Provide global executive leadership for IT Service Management (ITSM), Helpdesk, and Service Desk operations. Build and mature a unified service delivery ecosystem that improves digital employee experience, strengthens operational discipline, and elevates the performance of all business-critical support functions. The Executive Director of ITSM, Helpdesk & Service Desk is responsible for the overall strategy, governance, and execution of enterprise IT support services. This includes leadership of the global Service Desk and Helpdesk teams, as well as full ownership of ITIL-based processes such as Incident, Major Incident, Problem, Change, Request, and Knowledge Management. This role ensures the business receives consistent, high-quality IT service experiences through standardized processes, reliable operational execution, and cross-functional collaboration. The Executive Director works closely with Cloud & Infrastructure, End User Compute Services, Security, Engineering, HR, PMO, and business leadership to ensure seamless service delivery, fast issue resolution, and continuous improvement. The role also serves as the primary executive liaison to senior business leadership for all IT support-related operational issues, escalations, project readiness, service health, and improvement initiatives. Main Duties & Responsibilities • Lead global Helpdesk and Service Desk operations, ensuring high-quality end-user support across all regions. • Oversee the complete ITSM practice, including Incident, Problem, Major Incident, Change, Request, and Knowledge Management. • Establish consistent service delivery standards, governance, and ITIL process maturity across all IT functions. • Drive improvements in first-contact resolution, time-to-resolve, ticket quality, knowledge availability, and overall digital employee experience. • Own Major Incident Management, including executive communication, collaboration with engineering teams, and post-incident governance. • Lead root-cause analysis for recurring issues and ensure corrective actions are executed by responsible technology teams. • Partner with PMO to ensure service readiness, support models, and operational transition for new systems and projects. • Collaborate closely with Security, Cloud & Infrastructure, End User Compute Service, Engineering, HR, and other teams to drive cross-functional service quality improvements. • Serve as the primary executive service liaison for all business units, handling escalations, service reviews, and communication related to support and operations. • Oversee the ITSM platform, ensuring data integrity, process alignment, automation, and scalability. • Drive self-service, automation, chatbots, AIOps, and workflow digitization to reduce support volume and improve user experience. • Manage internal staff and outsourced support partners to ensure consistent service levels globally. • Oversee budget planning, vendor management, contract negotiations, and performance reviews for all support-related services. • Develop and mentor managers and senior staff, creating a culture of ownership, accountability, and customer-driven service excellence. • Other job duties as assigned by the line manager. Education and Experience (Qualifications necessary to perform the job at a satisfactory level and consistently applied to all incumbents) Minimum Education & Experience: • Extensive experience (12+ years) in a director level or above role leading IT service delivery, End User Computing, or enterprise support leadership, with a proven record of leading large, diverse teams. • 7+ years managing global teams, multiple functional areas, or international operations. • Demonstrated success implementing and maturing ITIL Incident and Change Management practices, with ITIL Foundations certification. • Proven track record of leading teams, managing budgets, and delivering enterprise workplace solutions. • Strong expertise in ITIL frameworks and digital workplace platforms, including end-user access management, collaboration, and endpoint services. • Demonstrated ability to modernize support operations, optimize processes, and scale global teams effectively. Preferred Education & Experience • Bachelor`s degree in computer science, Information Systems, or equivalent professional experience. • 5+ years of IT experience with a track record of guiding and overseeing teams responsible for Microsoft 365, Intune, Entra ID, and enterprise identity and access management platforms. Knowledge, Skills, and Competencies Strategic Leadership: Proven ability to set vision and direction for global service delivery, aligning technology strategy with business objectives. ITIL & Service Management Expertise: Deep understanding of ITIL frameworks, including Incident and Change Management, with the ability to implement and mature practices enterprise wide. Enterprise Identity & Access Governance: Knowledge of hybrid identity, SSO, MFA, Conditional Access, and device co-management, with oversight of teams responsible for secure and compliant user access. Endpoint Strategy & Governance: Understanding of enterprise endpoint platforms (Windows, macOS, iOS, Android) and the ability to guide teams in device lifecycle management, security, and operational reliability. Modernization & Transformation: Experience leading teams through modernization initiatives, automation, process standardization, and continuous improvement of support operations. Vendor & MSP Management: Experience managing vendor relationships, including Managed Service Providers, contracts, service delivery, and performance metrics. Service Orientation: Champions user experience, accountability, and service quality across global operations. Business Acumen: Strong analytical, financial, and decision-making skills; able to link technology initiatives to operational, user experience, and financial outcomes. Change Management & Communication: Excellent interpersonal and communication skills, able to translate technical and operational issues into executive-level insights for informed decision-making. Global Perspective: Experience leading teams across multiple regions, understanding cultural and operational differences, and scaling services for a global workforce. Team Leadership & Talent Development: Skilled at mentoring, scaling, and managing managers and global teams to deliver high-performing, accountable, and user-centric services. #Linkedin-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $200,000- $254,000 USD It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Oversee clinical trial laboratory operations ensuring regulatory compliance, assay development, quality control, and cross-functional collaboration. | Master’s or PhD in clinical/laboratory science with 10+ years leadership in tissue-based lab testing and clinical trial environment, plus experience with specific lab technologies and regulatory standards. | Summary The Director of Laboratory Operations, Anatomic Pathology will oversee clinical trial testing for phases I, II, and III using Immunohistochemistry (IHC), in situ hybridization (ISH), and multiplex immunofluorescence (mIF) methodologies. The Director will oversee a team of scientists and technologists who develop and validate assays to Sponsors’ specifications, and will deliver test results for clinical trial studies on time and with high quality. The Director of Laboratory Operations, Anatomic Pathology will oversee delivery for multiple, concurrent studies, and will work across functions (Project Management, Data Management, Quality Assurance, Environmental Health and Safety) to comply with contractual and regulatory requirements. Key Responsibilities: Oversee laboratory operations, ensuring adherence to CAP/CLIA regulations, and GCLP standards Develop and implement strategies for improving workflow, quality control, and patient safety Collaborate with clinical, administrative, and operational leaders to align laboratory services with organizational goals Evaluate and optimize Laboratory Information Management Systems (LIMS) Direct complex technical projects, including assay development and validation for IHC, ISH, and/or mIF testing, process standardization, and quality improvement initiatives Evaluate assay platforms and software to facilitate testing, imaging, and reporting Work with Quality Assurance to perform assay, platform, and software validations Work with Quality Assurance to investigate deviations and non-conformances Perform duties as delegated by the Medical Director of the laboratory Qualifications: Education: Master’s degree in clinical science, laboratory science, chemistry, biology, or related field, PhD Preferred Experience: 10+ years of progressive leadership in laboratory operations 10+ years of experience in tissue-based laboratory testing 5+ years in clinical trial testing environment Experience with automated stainers (e.g. Leica Bond systems) Experience with imaging systems (e.g. Vectra Polaris, Aperio) Experience with image analysis software (e.g. HALO, PathAI, Visiopharm) Preferred Experience with mIF assay development and validation Experience with Design Control as per 21CFR820 Skills: Strong financial acumen, including budget management and workforce planning Knowledge of Lean, Six Sigma, or other process improvement methodologies preferred Experience with Laboratory Information Management Systems (LIMS) is a plus Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $147,300—$220,900 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Plan, direct, coordinate, and deliver clinical study projects ensuring quality, scope, cost, and time objectives are met while managing budgets, vendors, and cross-functional teams. | Bachelor’s degree in science or health-related field, 7+ years clinical research experience, 4+ years project management, experience with global trials, and proficiency with clinical trial management tools. | The Senior Project Manager plans, directs, coordinates, and delivers activities for designated clinical study projects to ensure that project objectives of quality, scope, cost, and time are accomplished. Essential functions of the job include but are not limited to: Serve as primary point-of-contact and primary escalation point to the client Coordinate and oversees all functional services including external vendors to the established timeline and budget Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. Independently drive the CO to completion and execution with support as needed. Maintain integrated collaboration with clinical operations in the delivery and participates in clinical activities as appropriate. For projects of very limited scope (i.e. number of sites), Sr. PM may assume all clinical activities Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives. Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings. Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation Establish tracking metrics to monitor trial and team progress towards project goals Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise Leads both internal and client meetings and set expectations for the project team Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues Ability to conduct formal presentations to a wide variety of audiences including colleagues, investigative staff, and clients including Bid Defenses with proficiency Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project Support business development and marketing activities as appropriate, including travel to Bid Defense meetings as required Perform other duties as assigned by management Remain compliant with organizational training, time-reporting and any other administrative duties as required Provides on-going feedback, for functional team members including annual performance reviews Qualifications: Minimum Required: North America: Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred EU: Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred Minimum of 7 years of clinical research experience or proven competencies for this position and a minimum of 4 years of direct project management experience Experience in managing complex and global trials Ability to travel domestically and internationally including overnight stays Other Required: Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint) Microsoft Project, eTMF, EDC and CTMS Proven communication and interpersonal skills to effectively interface with others in a team setting Proven organizational skills, attention to detail, and a customer service demeanour Competencies: Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items Proven knowledge of project management techniques and tools Direct work experience in a global, cross-functional project management environment Good understanding of cross-functional management Good understanding of project planning, risk management and change management with an awareness of appropriate escalation Proven experience in strategic planning, risk management and change management High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective Ability to lead and inspire excellence within a study team Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency Results oriented, accountable, motivated and flexible Proven time management, negotiation, critical thinking, decision making, analytical and interpersonal skills Proven presentation, verbal and written communications skills Good understanding of project management software In depth proven experience in pharmaceutical and/or device research required Preferred: experience with oncology & cell and/or gene therapy #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $125,200—$187,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.