Posit

The Senior Software Engineer will develop new platform features and the infrastructure to support them, while also improving the security, performance, scalability, and reliability of existing backend services. The role involves direct interaction with users to debug and resolve issues, ensuring the team is prepared to support additional customers in multiple cloud regions. | Candidates should have experience with containers, Kubernetes, and cloud infrastructure, along with a willingness to work across the technology stack. An inquisitive and humble attitude is essential, as the role involves collaboration with various teams and adapting to evolving projects. | Posit creates software that helps people understand data and make better decisions in real-world applications. Our core offering is an open-source data science toolchain which is used by millions worldwide, and we aim to make it available to everyone, regardless of their economic means. We’re a Certified B Corporation®, which means we’ve written our open-source mission into our corporate charter. Our commercial products support this work, which helps data scientists manage their work and share the results with others. About the Role We’re looking for a Senior Software Engineer to help us build new features, deliver excellent customer service, and experiment with new technologies to help set the technical direction of the product. This team works across all Posit Team products and manages deployments of the Posit Team platform into customer-owned cloud infrastructure on AWS, Azure, and GCP. Joining this team will give you the flexibility and influence that comes from working on an early stage product, but with the stability and work-life balance that comes from working at a profitable company. This is a great role for someone who wants to work on infrastructure, but also likes to dip their toes into full-stack development. People who thrive in this role will tend to: Find joy in working directly with and unblocking partners and customers. This role involves more interaction with a wide variety of groups than the typical product team role. Be experienced with Containers, Kubernetes, and cloud infrastructure. Much of the software we use will involve containerized environments and extend the images built by the Platform team. Be inquisitive and humble. Our team works in many areas, and partnership work can involve many still-developing projects. Great engineers will enjoy this uncertainty and constantly seek to learn more. Be open to making changes up and down the technology stack. While much of our work is in the infrastructure/backend realm, willingness to make changes to front-end code to enable customer self-service is a plus. Things you’ll own: Development of new platform features and the infrastructure to support them, expanding our service from Kubernetes on AWS and Azure to additional cluster types like SLURM and additional clouds like GCP. Evaluate new technologies as the scale and surface area of the product evolve so you can participate with technology selection and implementation. Incorporate new infrastructure resources, including development of Kubernetes operators. Things you’ll help with: Ensure that the team is prepared to support additional customers in multiple cloud regions. Improve the security, performance, scalability, and reliability of existing backend services. Work directly with users to debug and resolve issues; consider how to improve the systems to increase reliability moving forward. Participate in on-call rotation to resolve system availability issues for customers. Things you’ll teach the team: Help others on the team get acquainted with infrastructure components that you have expertise in, such as the AWS and Kubernetes ecosystem. Help create a collaborative and psychologically safe environment for team members. Model humility and compassion for others. Guide others in balancing the needs of stable, mission-critical systems with the desire to be able to experiment and prototype elsewhere. Aid in reducing the support burden of the product by helping the team properly incorporate instrumentation, logging, and distributed tracing. Things you’ll learn: Languages and technologies we use that you don’t already know. We don't expect anybody coming in will know all the technologies that we work with. We work extensively with Go andPython. The product teams that we integrate with also use C++, Rust, R, and more. Gain familiarity with with the LGTM observability stack: Loki, Grafana, Tempo, Mimir An appreciation for data science workflows, and some of the tools and methodologies used by data scientists. The Posit products and how they empower our customers to do effective data science, along with open-source data science tools like R, Python, and the infrastructure required for machine learning. Bonus points if you have a head-start in any of these areas! Timeline 一 What to Expect Within 1 month, you will… Pair with an engineer on the team to design, develop, and merge a pull request into our infrastructure code. Deploy a change to production. Meet everyone on the team to begin building trust and rapport. Within 3 months, you will… Take ownership of a small new feature. With some assistance, you’ll work with stakeholders or other engineers on the team to understand requirements, then design and implement the feature. Propose and champion improvements that will make the product more reliable, scalable and/or supportable. Track down and resolve an issue observed in production. Have enough of an understanding of our services to be able to track a request through to locate the bug; work with other engineers on the team to design a solution and resolve it. Deploy the fix to production. Take on a support rotation, escalating to other engineers on the team where necessary. Within 6 months, you will... Take ownership of a significant feature or service component. Determine what support, user input, or resources will be required to design and deliver the feature then drive work to completion. Experiment with and evaluate any new technologies or systems that may be required to complete the feature. Be able to give an architectural overview of the major components of the product. Within 12 months, you will… Advocate and build support for larger changes that would improve the product or the team. What improvements could we make in how we think about e.g. logging, alerting, scaling, storage, deployment, authentication, or monitoring? Be involved on a hiring panel for an engineering candidate. Lead an initiative that involves collaboration from additional engineers or teams. Document and communicate requirements, decisions, and what’s needed from others. Help garner consensus around technical decisions, respond to feedback, iterate rapidly with stakeholders to converge on a successful outcome. Posit offers competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This hiring range reflects base salary and assumes that the job will be performed in the United States. Hiring Range $146,000—$192,720 USD Working at Posit: We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms. We prioritize giving ourselves “focus time” to get deep work done. We minimize meetings and attempt to operate asynchronously. We are a learning organization and take mentorship and career growth seriously. We hope to learn from you and we anticipate that you will also deepen your skills, influence, and leadership as a result of working at Posit. We operate under a unique sustainable business model: We have over 50% of our engineering dedicated to creating free and open source software. We are profitable and we plan to be around decades from now. Posit is a Public Benefit Corporation (PBC) and a Certified B Corporation®, which means our open-source mission is codified into our charter. As a result, our corporate decisions balance the community's interests, customers, employees, and shareholders. Hear more about why we think this matters here. Notable: We offer competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being. These benefits apply to full-time positions only. 100% of medical, dental, and vision insurance premiums are covered for employees and their families! Fertility and gender-affirming healthcare is included in all of our plans. Supplemental mental health and wellness benefits are available via Ginger even if you don’t opt in to our insurance plans, including Ginger for teen family members. Posit's gender-neutral paid parental leave policy covers all new parents, including foster and adoptive parents. All full-time employees are eligible for 401k enrollment starting on day one. After six months of employment, Posit provides a substantial yearly match to employee 401K contributions. An annual profit-sharing bonus for employees recognizes our team’s contributions to company performance across the year. We are a 100% distributed team. You are also welcome to come into our Boston office. We offer a $400 monthly reimbursement for coworking space rental if you prefer to work away from home. Our Lifestyle Savings Account offers an initial deposit of $1800 and then an additional quarterly stipend of $375 to cover the costs of professional development, wellness, financial health, charitable giving, and remote work support. We provide a flexible environment with a generous vacation policy that encourages a minimum of four weeks PTO per year plus 13 paid company holidays. Are you excited about this role but not sure if your experience aligns with every qualification in the job description? That’s okay. We know multiple perspectives are essential for a thriving organization and we'd still love to hear from you! Posit is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. Posit Software, PBC participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire. E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish) #LI-REMOTE

Lead and scale global technical education programs for customers, partners, and internal teams to drive adoption and success of Posit's data science platform. | Significant experience leading technical education in B2B SaaS or enterprise tech, designing scalable content and blended learning models, strong collaboration and people management skills, and familiarity with cloud or data stack technologies. | At Posit, we believe that open-source data science has the power to transform the world for the better. As a Public Benefit Corporation, our mission is to create tools and products that help people understand data, make better decisions, and contribute to their communities, organizations, and society. We’re passionate about empowering data professionals—from individual contributors to global enterprises—with intuitive, accessible, and reliable tools for open data science. Our products are used every day by millions of data scientists, analysts, and organizations tackling real-world challenges. We foster a culture that values intellectual curiosity, kindness, diversity, and continuous improvement—always in the service of our users. About the Role We’re hiring a Director of Customer and Partner Education to lead our global technical education strategy across customers, partners, and internal teams. This is a critical leadership role at the intersection of education, adoption, and go-to-market (GTM) excellence. Your mission: design and scale education programs that cater to multiple audiences including: the data scientist, the IT team at a Global 2000 company, the technical implementation partners, or members of the Posit team to ensure that they are confident and effective with Posit’s platform. You’ll collaborate across Sales, Product, Partnerships, Solutions Engineering, GTM Enablement and Customer Success to deliver role-based education experiences that drive outcomes, not just knowledge. What You’ll Do Lead a Unified Education Strategy Architect and execute a technical education vision that delivers to customers, partners, and internal teams through scalable processes and technology. Define and/or curate persona-based education paths (e.g., SEs, CSMs, partner architects, implementation consultants, customer admins) aligning with department leaders and enablement functions. Align education efforts with product releases, market priorities, and customer lifecycle milestones. Build Scalable Education Programs Create and coordinate modular, practical content (playbooks, certifications, tutorials, workshops, etc.) delivered through a blend of self-serve, virtual, and in-person experiences. Launch and evolve a train-the-trainer model to scale delivery across global teams and partner organizations. Collaborate with SMEs and cross-functional teams to ensure content is technically sound and strategically aligned. Empower Our Partners Own partner technical onboarding and ongoing education. Develop certification programs, education libraries, and practical toolkits to support our partner-first delivery model. Validate and report on partner readiness and effectiveness. Advance Customer Learning & Adoption Deliver technical onboarding and ongoing education that accelerates time-to-value for customers. Create optional certifications for power users, admins, and customer teams. Embed education throughout the customer journey to drive product maturity, retention, and customer success. Measure, Iterate, and Scale Establish KPIs to track education engagement, impact, and business outcomes. Use data and field insights to refine and improve programs. Recommend and manage tools (e.g., LMS, CMS, certification platforms) to support delivery at scale. What You’ll Bring Significant experience leading technical education in a B2B SaaS or enterprise on-premise deployments Proven success designing education frameworks for multiple audiences—customers, partners, and internal GTM teams. Experience creating scalable content and blended learning models across self-serve, live, and virtual formats. Familiarity with cloud and enterprise tech environments; bonus if you know the modern data stack (e.g., Snowflake, Databricks). Strong track record enabling partner ecosystems with certifications, onboarding, and delivery readiness programs. Passion for education that leads to action—you care deeply about whether learners can apply knowledge, not just absorb it. Excellent collaboration, communication, and stakeholder management skills. A bias toward action, comfort with ambiguity, and an eagerness to build from the ground up. Proven excellence in people management, with a track record of building, mentoring, and retaining high-performing teams. Within 1 Month, you’ll… Understand Posit: Grasp Posit's business, product offerings, and customer value. Connect with Stakeholders: Meet key stakeholders and partners to understand education needs. Assess Content: Inventory existing technical education content, identifying gaps and scalability with a focus on Partner technical enablement and developing and delivering adoption focused workshops for customers. Within 3 Months, you’ll… Outline Strategy: Present an initial education vision and persona-based learning paths. Identify Program Opportunities: Pinpoint 1-2 immediate scalable education program initiatives. Start Partner Framework: Begin foundational elements for partner technical onboarding and education, including certification outlines. Define KPIs: Propose initial metrics to track education engagement, adoption, and business impact. Propose Talent Gaps: Identify and propose talent and skill gaps required to build a team to support these outcomes. Within 6 Months, you’ll… Launch Pilot Programs: Implement and pilot a scalable education program for a critical audience, gathering feedback. Establish Train-the-Trainer: Develop and launch a foundational "train-the-trainer" model for internal and partner teams. Deliver Customer Adoption Workshops: Host live customer workshops focused on adopting new products and strategic features. Align with GTM: Integrate education initiatives with new product launches and pricing strategies. Recommend Tech: Provide recommendations for education technology tools (LMS, CMS, certification platforms). Build Team: Recruit, mentor, and develop a high-performing team to execute the global education strategy. Within 12 Months, you’ll… Execute Strategy: Fully implement and iterate on the technical education strategy, demonstrating measurable impact on customer value, partner readiness, and internal performance. Expand Programs: Successfully launch and mature multiple scalable education programs across diverse audiences. Drive Adoption & Retention: Contribute to increased product maturity, customer retention, and success through embedded education. Optimize & Report: Regularly report on education program impact using KPIs, continuously refining based on data. Posit offers competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This hiring range reflects base salary and assumes that the job will be performed in the United States. Hiring Range $186,800—$256,740 USD Working at Posit: We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms. We prioritize giving ourselves “focus time” to get deep work done. We minimize meetings and attempt to operate asynchronously. We are a learning organization and take mentorship and career growth seriously. We hope to learn from you and we anticipate that you will also deepen your skills, influence, and leadership as a result of working at Posit. We operate under a unique sustainable business model: We have over 50% of our engineering dedicated to creating free and open source software. We are profitable and we plan to be around decades from now. Posit is a Public Benefit Corporation (PBC) and a Certified B Corporation®, which means our open-source mission is codified into our charter. As a result, our corporate decisions balance the community's interests, customers, employees, and shareholders. Hear more about why we think this matters here. Notable: We offer competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being. These benefits apply to full-time positions only. 100% of medical, dental, and vision insurance premiums are covered for employees and their families! Fertility and gender-affirming healthcare is included in all of our plans. Supplemental mental health and wellness benefits are available via Ginger even if you don’t opt in to our insurance plans, including Ginger for teen family members. Posit's gender-neutral paid parental leave policy covers all new parents, including foster and adoptive parents. All full-time employees are eligible for 401k enrollment starting on day one. After six months of employment, Posit provides a substantial yearly match to employee 401K contributions. An annual profit-sharing bonus for employees recognizes our team’s contributions to company performance across the year. We are a 100% distributed team. You are also welcome to come into our Boston office. We offer a $400 monthly reimbursement for coworking space rental if you prefer to work away from home. Our Lifestyle Savings Account offers an initial deposit of $1800 and then an additional quarterly stipend of $375 to cover the costs of professional development, wellness, financial health, charitable giving, and remote work support. We provide a flexible environment with a generous vacation policy that encourages a minimum of four weeks PTO per year plus 13 paid company holidays. Are you excited about this role but not sure if your experience aligns with every qualification in the job description? That’s okay. We know multiple perspectives are essential for a thriving organization and we'd still love to hear from you! Posit is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. Posit Software, PBC participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire. E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish) #LI-REMOTE