Portless

The Product Marketing Manager will craft and own the positioning of Portless, translating its unique values into messaging that resonates with e-commerce operators. This role will also lead go-to-market strategies, enabling revenue teams and driving adoption and expansion through multi-channel campaigns. | Candidates should have 3+ years of product marketing experience in SaaS, logistics tech, or e-commerce, with a proven track record of successful product launches. Strong communication skills and the ability to translate complex information into clear narratives are essential. | About Portless Portless is reinventing e-commerce logistics by letting brands ship directly from the factory floor in Asia to customers worldwide — no sea freight containers, no months-long cash lock-ups in inventory. Ecommerce brands in apparel, beauty, electronics, and home goods use our platform to offer fast delivery at a cost that rivals traditional 3PLs while we handle everything in-between. Our revenue is growing aggressively and this is a great opportunity to get in early at a high-growth company. Why This Role Matters The Product Marketing function will be the bridge between customer insight, product innovation, and go-to-market (GTM) excellence. As the first Senior Product Marketing Manager at Portless, you will own the narrative (and the numbers) for our core platform. Your work will set the tone for how thousands of brands understand, adopt, and champion Portless. This role will partner closely with Sale, Account Management, Customer Success, Product and Growth teams to drive adoption, revenue, and long-term success. What You’ll Do Craft & Own Positioning Translate the unique values and features of Portless, into differentiated messaging that resonates with Ecommerce operators and founders and is reflected in increased win-rates and engagement. Lead Go-to-Market Plan and execute launches (features, geographies, partnerships), orchestrating Product, Sales, Customer Success, and RevOps to hit adoption and revenue targets. Enable Revenue Teams Build the playbooks, pitch decks, battle cards, and other enablement materials that give GTM teams the confidence to close and expand deals. Drive Adoption & Expansion Design and optimize multi-channel campaigns - website, email, in-product, partner co-marketing - to lift activation, stickiness, and upsell. Champion Market Intelligence Run ongoing win/loss analysis, competitive research, and pricing studies; feed insights back into product roadmap and GTM tactics. Own Metrics & Reporting Set KPIs for feature adoption, attach-rate, and ARR contribution; track weekly, diagnose gaps, and course-correct with data. What You Bring 3+ years in product marketing for SaaS, logistics tech, or e-commerce enablement, with at least 2 launches that moved revenue needles. You are a self-starter with a strong bias towards action who is able to manage competing priorities in a fast-paced environment. Proven ability to translate technical or operational complexity into engaging narratives and clear value props. Proven ability to translate customer and market insights into crisp GTM fundamentals, including segmentation, buyer personas, messaging, and more. Experience designing and executing integrated GTM campaigns—email, content, events, outbound—to measurable funnel outcomes. Fluency in market and customer research methods (buyer interviews, surveys, data analysis, win/loss). Stellar written and verbal communication that is concise, persuasive, and free of corporate fluff. Low-ego collaboration style; you make engineers, designers, and sellers all feel heard and empowered. Nice to Have Deep experience with leveraging AI Agents and Flows in order to quickly validate ideas and scale impact. Background in fulfillment, cross-border logistics, or supply-chain finance. Familiarity with the Shopify ecosystems and the metrics that matter to DTC brands (Return rate, ROAS, WISMO, inventory turns). Experience with pricing/packaging strategy or revenue operations tools (e.g., Gong, Hubspot).

Own and scale marketing revenue channels, automate workflows, support product launches, drive cross-functional revenue initiatives, and optimize campaign performance. | 3+ years in growth, demand generation, or revops ideally in SaaS, logistics tech, or e-commerce enablement, strong self-starter with AI fluency, full-funnel marketing expertise, and excellent communication. | About Portless Portless is reinventing e-commerce logistics by letting brands ship directly from the factory floor in Asia to customers worldwide — no sea freight containers, no months-long cash lock-ups in inventory. Ecommerce brands in apparel, beauty, electronics, and home goods use our platform to offer fast delivery at a cost that rivals traditional 3PLs while we handle everything in-between. Our revenue is growing aggressively and this is a great opportunity to get in early at a high-growth company Why This Role Matters The Growth function at Portless will own the full-funnel go-to-market engine from first impression to booked revenue, by running, scaling, and operationalizing marketing across all channels. Your north star is pipeline and revenue, not impressions or CPL. You will work with sales, and product to conduct data-driven experimentation, and you’ll bring operational rigor that lets the entire GTM org move faster. This is a green-field opportunity to build an AI-native growth platform that is unencumbered by process and tech stack. What You’ll Do Own our Marketing revenue by identifying and scaling marketing channels (such as outbound, SEM, or Events), building workflows, and partnering with others in the GTM team to make it happen Automate for Scale by translating scrappy wins into repeatable workflows—lead scoring, routing, enrichment, nurture—together with the rest of marketing and RevOps. Support launches by collaborating with the Product Marketing team to execute acquisition campaigns and hit targets owning launch and impact. Drive cross-functional revenue initiatives partnering with Sales, Account Management, and Partnerships. Collect needs, ID solutions, and work to translate them into real-world execution Track campaign & channel performance **to uncover insights, and guide budget allocation to ensure we are maximizing impact and spend What You Bring 3+ years in growth, demand gen, or revops —ideally for SaaS, logistics tech, or e-commerce enablement. You are a self-starter with a strong bias towards action who is able to manage competing priorities in a fast-paced environment. Fluent in AI systems and tooling, able to iterate on prompting and wiring systems together to amplify impact Expertise with full-funnel marketing approaches - aka you know more than paids ads A hacker mindset - creative, resourceful, and unfazed by “that hasn’t been done before.” Excellent written and verbal communication that is concise, persuasive, and focused on conversion Low-ego collaboration style; you make engineers, designers, and sellers all feel heard and empowered. Nice to Have Background in fulfillment, cross-border logistics, or supply-chain finance. Familiarity with the Shopify ecosystems and the metrics that matter to DTC brands (Return rate, ROAS, WISMO, inventory turns). Knowledge of RevOps tools (Gong, Hubspot, etc.) and attribution models

As a Product Designer, you will design intuitive, data-rich experiences for e-commerce merchants to manage their operations seamlessly. You will collaborate with cross-functional teams to create user-friendly interfaces for complex workflows. | The role requires 3+ years of experience in product design, particularly for B2B or operational software. Strong skills in user research, data visualization, and design tools like Figma or Sketch are essential. | About Portless At the intersection of technology and logistics, we're redefining global delivery for e-commerce. Portless is a dynamic 3PL provider revolutionizing direct-to-consumer fulfillment by shipping products directly from manufacturers in China to customers worldwide. With over 2.5 million cross-border packages shipped, 99.8% pick-and-pack accuracy, and 98% on-time delivery, we empower e-commerce brands to optimize operations and achieve 10x growth. Role Description As a Product Designer for Merchant Operations at Portless, you will design intuitive, data-rich experiences that help e-commerce merchants seamlessly manage their operations across our platform. Working closely with Product Management, engineering, and operations teams, you'll craft user experiences for complex workflows including order management, inventory tracking, supplier coordination, and financial operations. This role requires someone who can translate intricate operational processes into elegant, user-friendly interfaces that empower merchants to scale their businesses globally. What You'll Do Design Merchant-Centric Experiences: Create intuitive interfaces for complex operational workflows including order management, inventory tracking, purchase orders, and supplier communication tools Craft Data-Rich Dashboards: Design compelling analytics and reporting interfaces that help merchants understand inventory performance, order trends, and operational metrics at a glance Optimize Onboarding Flows: Design seamless self-service onboarding experiences that guide new merchants through platform setup, integration, and initial inventory management Build Inventory Management Interfaces: Create user-friendly tools for demand forecasting, reorder point management, and multi-location inventory allocation across our China-based network Design Financial Product Experiences: Craft interfaces for merchant financing tools, cash flow management, and payment workflows that simplify complex financial operations Conduct User Research: Partner with merchants to understand their operational pain points, conduct usability testing, and gather feedback to continuously improve the user experience Collaborate Cross-Functionally: Work hands-on with Product Managers to translate requirements into user flows, and with engineers to ensure design feasibility and implementation quality Create Design Systems: Establish and maintain design patterns, component libraries, and style guides that ensure consistency across our merchant-facing platform What You'll Bring Product Design Experience: 3+ years of experience designing complex B2B or operational software, preferably for e-commerce, logistics, or data-heavy applications User Research Skills: Experience conducting user interviews, usability testing, and translating research insights into actionable design improvements Data Visualization Expertise: Strong ability to design clear, actionable dashboards and analytics interfaces that help users make informed operational decisions Design Tool Proficiency: Expert-level skills in Figma, Sketch, or similar design tools, with experience creating prototypes and design systems Cross-Functional Collaboration: Proven ability to work closely with Product Managers and engineers in agile development environments User-Centric Mindset: Deep empathy for user needs and ability to advocate for user experience while balancing business requirements Strategic-Boldness: Ability to think outside the box and drive innovative design solutions in a dynamic, fast-growing environment Extreme Ownership: Demonstrated ability to take full accountability for design outcomes while working as part of a kind-and-caring team Nice to Have E-commerce/Operations Background: Previous experience designing for e-commerce platforms, inventory management systems, or operational workflows B2B SaaS Experience: Background designing complex B2B software interfaces, particularly for operational or financial applications International/Cross-Border UX: Experience designing for global users, multi-currency interfaces, or cross-border operational workflows Supply Chain Knowledge: Understanding of inventory management, purchase orders, supplier relationships, and fulfillment operations Financial Product Design: Experience designing interfaces for financing products, payment systems, or cash flow management tools Mobile Design Experience: Ability to design responsive experiences and mobile-first interfaces for on-the-go merchant operations **Previous startup or high-growth company experience in e-commerce or logistics technology Join our team of bold thinkers, builders, and problem-solvers dedicated to creating seamless fulfillment solutions that help merchants scale globally while optimizing cash flow and growth.