Pontoon Global Solutions

Drive revenue growth and strategic account expansion in Consumer Industries & Retail by managing key client relationships and supporting delivery teams. | Senior-level experience in client-facing roles with success in scaling accounts, knowledge of Consumer Products and Retail sectors, familiarity with cloud and Agile delivery, and strong business case and presentation skills. | Key Account Management – Consumer Industries & Retail (SM/AD Level) Location: Atlanta, GA or Houston, TX Reporting To: Vice President - Sales Overview: A leading digital solutions provider is looking for a Senior Manager / Associate Director in Key Account Management to drive growth within its fast-growing Consumer Industries & Retail vertical. This role focuses on expanding strategic accounts, closing high-value deals, and delivering transformational outcomes in collaboration with cross-functional teams. Key Responsibilities: • Grow revenue within key accounts by meeting top-line targets and expanding product/service offerings. • Build and maintain strong relationships with senior stakeholders across IT and business functions. • Serve as a trusted advisor to clients, ensuring satisfaction and long-term engagement. • Lead account strategy, business development, and relationship management across key clients. • Support program managers to ensure efficient, profitable delivery with high client satisfaction. • Act as Level 1 escalation support for delivery-related issues. Required Skills & Experience: • Proven success in client-facing roles within multicultural, multi-vendor environments. • Strong track record in scaling accounts and closing deals between $250K and $3M. • Experience in Consumer Products, Retail, and Goods (CPRG) value chains and digital transformation. • Familiarity with cloud platforms, data & analytics, and IT/product delivery methodologies (Agile, CI/CD, AMS, etc.). • Ability to develop business cases, deliver executive presentations, and articulate strategic perspectives. • Strong attention to business challenges and opportunities within the CPGR sector. Job Type: Full-time Work Location: Remote