PJ's Coffee

Prepare beverages and food items, ensure excellent customer service, maintain store cleanliness and safety, and support store operations. | No specific barista experience required; outgoing personality, good communication skills, ability to multi-task, and team-oriented. | Benefits: • Bonus based on performance • Employee discounts • Opportunity for advancement Benefits/Perks • Ongoing Management and leadership training opportunities • Employee retail and shift discounts • Prize opportunities through national contests • Local, regional, and national awards and recognition About PJ's Coffee Phyllis Jordan, a pioneer in the coffee industry, founded PJ's Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffeemaking mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ's Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries. PJ's Original Cold Brew™ Ice Coffee is brewed daily using a special cold-drip process that protects the flavor and strength of the beans while producing a coffee that is two-thirds less acidic - a process and technique developed by its founder and used for more than 40 years at all PJ's locations. Bags of whole bean coffee and single-serve cups of PJ's Coffee are available for sale in-store and online. With more than 145 operating stores, including four international locations, PJ's Coffee continues to grow in the U.S. and abroad. For more information, visit pjscoffee.com or follow PJ's Coffee on Facebook, Instagram, or Twitter. Job Summary The barista is responsible for being the master craftsman of all beverage and food items offered by PJ's Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ's brand and of the specific store in which they are employed. The barista must exude impeccable customer service qualities, product knowledge, and education, encouraging safe work practices, and a demonstrated commitment to the core values and principles of PJ's Coffee. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles. Responsibilities • Present a positive image of PJ's customers and coworkers • Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers. • Prepare all beverages and food to meet PJ's Coffee specifications and customer satisfaction. • Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store. • Follow cash handling procedures accurately • Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels. • Alert management to operational needs, equipment failure, and necessary improvements that are needed • Enforce and abide by company policies, procedures, and safety rules • Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations Qualifications • Barista experience is Ok, but not required! You will be trained in the PJ's ways of serving the best cup of coffee in town! • Outgoing and engaging personality • Exceptional communication and relationship-building skills • Ability to multi-task and work in a fast-paced, team environment • Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary) Compensation: $13.00 - $18.00 per hour PJ's Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ's Coffee is recognized for harvesting, roasting,and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing. PJ's Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold BrewTM Iced Coffee. PJ's Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.

Oversee operations of multiple coffee shop locations, lead store managers and staff, ensure customer service excellence, manage financial targets, and engage with the community. | Proven multi-store management experience in food and beverage, strong leadership, ServSafe certification, excellent communication, and flexibility to travel. | Position Overview: As the Area Manager, you will play a crucial role in overseeing the operations of multiple coffee shop locations within our franchise. Your primary focus will be on ensuring each store's success through effective leadership, strategic planning, and a strong emphasis on customer service. This role requires a proven track record in multi-store management, a passion for the coffee industry, and a dedication to delivering outstanding customer experiences. You will report directly to the Director of Operations and will manage a team of roughly 60 employees. Responsibilities: • Multi-Store Management: Oversee the day-to-day operations of 4 coffee shop locations, ensuring consistency in service, product quality, and brand standards. • Team Leadership: Provide leadership and guidance to store managers and staff, fostering a positive and collaborative working environment. Conduct regular performance reviews and implement training programs to enhance team skills. • Operational Excellence: Implement and enforce operational procedures, policies, and standards to maximize efficiency and profitability across all locations. • Customer Service Focus: Uphold a strong commitment to delivering excellent customer service. Monitor and address customer feedback, ensuring a positive and memorable experience for every guest. • Financial Management: Work closely with store managers to meet financial targets, control costs, and drive sales growth. Analyze financial reports and implement strategies to improve store performance. • Community Engagement: Develop and maintain relationships with the local community to enhance the franchise's presence and contribute to the overall success of each location. Qualifications: • Proven experience in multi-store management, preferably within the food and beverage industry. • Strong leadership and team-building skills with a track record of developing high-performing teams. • Exceptional customer service mindset and the ability to instill this culture in all team members. • Excellent analytical and problem-solving abilities, with a focus on achieving financial targets. • Effective communication and interpersonal skills. • Flexibility to travel between locations as needed. • ServSafe Certification. • If you are a passionate and experienced leader with a love for coffee and a dedication to customer service, we invite you to apply for the Area Manager position. Please submit your resume and a cover letter detailing your relevant experience and why you would be an ideal fit for our team to Melissalambertb@gmail.com Benefits: • 401(k) • Paid Time Off. • Group Cell phone benefit. • Food and Beverage Benefit • Health Coverage • Dental Coverage • Vision Coverage Pay Range: $20.00-26.00 Hourly. PJ's Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ's Coffee is recognized for harvesting, roasting,and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing. PJ's Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold BrewTM Iced Coffee. PJ's Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.