Pindrop

Design and operate distributed Go microservices and real-time media ingestion pipelines, lead technical projects, mentor engineers, and support production reliability. | Requires 5+ years building distributed backend services and strong Go or comparable compiled-language skills, including networking, concurrency, and cloud-native architectures. | Who We Are Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions: Is this identity synthetic? Detect AI-generated and manipulated voice and video. Is this identity risky? Identify fraud, suspicious behavior, and other risk signals. Is this identity known? Authenticate identities using voice, device, behavioral, and other signals. Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions. Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents. Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do As a Senior Software Engineer on the Capture team, you will design, build, and operate the distributed services that form Pindrop's real-time ingestion layer. You will engineer systems that acquire, normalize, and deliver real-time and recorded audio, video, and telephony metadata across provider platforms (Zoom, Microsoft Teams, Webex, Google Meet, Amazon Connect, Genesys) into Pindrop’s downstream analytics, fraud detection, and authentication engines.This is a product-engineering role focused on real-time media ingestion, low-latency streaming pipelines, provider integrations, and production reliability. It is not an ML model-development or model-scoring role. More specifically, you will: Design, build, test, deploy, and operate distributed Go microservices and media pipelines optimized for low-latency processing, high availability, and fault tolerance. Build and evolve integrations across communication technologies and protocols, including SIPREC, RTP, WebRTC, WebSockets, and enterprise contact center platforms. Lead projects from architecture and technical design through implementation, testing, deployment, documentation, and production support. Diagnose complex distributed systems issues using logs, metrics, traces, and system tests; improve service reliability, capacity, and security. Provide technical guidance through design reviews, code reviews, architecture decisions, and mentoring junior engineers. Partner closely with Product, System Test, Infrastructure, SRE, and adjacent analytics teams to deliver seamless data ingestion. Participate in a shared on-call rotation after completing team training and production-readiness onboarding. Who you are Resilient & Adaptable: You are optimistic in the face of ambiguity and change, turning complex engineering challenges into scalable solutions. Accountable Owner: You take end-to-end responsibility for outcomes, under-promising and over-delivering on commitments. Analytical Problem Solver: You possess strong analytical skills and enjoy driving technical design, project leadership, and mentorship. Clear Communicator: You communicate complex technical concepts clearly to cross-functional partners and make decisions understandable across teams. Your skill-set Must Have 5+ years of professional software development experience building and operating distributed backend services in production. Strong proficiency in Go (Golang) or a comparable compiled language, with strong Linux/Unix, networking, concurrency, and performance tuning fundamentals. Hands-on experience with cloud-native architectures (AWS/GCP), containerization/orchestration (Docker, Kubernetes), and DevOps practices (Terraform/CDK, CI/CD pipelines). Proven track record of diagnosing and resolving complex issues in distributed systems, including participation in on-call production support. Nice to Have Experience with real-time communication protocols and streaming frameworks (SIPREC, VoIP, SIP, RTP, WebRTC, WebSockets, FFmpeg, GStreamer). Experience integrating with telephony, contact-center, CPaaS, or meeting platforms (Amazon Connect, Genesys, Zoom, Teams, Webex). Experience with event-driven messaging systems (Apache Kafka/MSK), distributed caching, or service-to-service API design (REST/gRPC). Familiarity with observability tooling (Prometheus, Grafana, OpenTelemetry) and security best practices in compliance-sensitive cloud environments. What You’ll Gain Build Pindrop's "front door"—the real-time ingestion layer for communication data from global providers like Zoom, Teams, Webex, and Verizon. Your work directly feeds the deepfake detection and voice security engines that protect billions of interactions for the world's top financial institutions and enterprises. You will solve high-impact distributed systems puzzles at enterprise scale alongside world-class engineering, security, and AI minds. Work with experienced engineering leaders and teammates who value technical excellence, curiosity, thoughtful debate, and continuous improvement. Work on technology operating at enterprise scale that determines whether the person—or AI—on the other side of an interaction can be trusted. With Audaciously Innovate as our core value, you’ll incorporate AI into your development workflow, experiment with emerging tools, and help define modern AI-enabled engineering practices. Collaborate across Engineering, Product, and SRE to challenge assumptions, influence technical direction, and turn complex requirements into scalable systems. Expand your influence through architecture, technical decision-making, mentorship, and cross-functional leadership. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. #LI-Remote #LI-HB1 Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$170,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Set cloud-services strategy and architecture, lead cross-subsystem initiatives, mentor engineers, respond to incidents, and improve reliability, scalability, and security. | Requires 8+ years of software development, deep Go or Python and cloud-native expertise, AWS or GCP experience, and a record of leading major technical initiatives and highly available systems. | Who We Are Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions: Is this identity synthetic? Detect AI-generated and manipulated voice and video. Is this identity risky? Identify fraud, suspicious behavior, and other risk signals. Is this identity known? Authenticate identities using voice, device, behavioral, and other signals. Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions. Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents. Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. As a Staff Software Engineer on the Authentication team, you will set technical direction for the cloud services and infrastructure behind Passport, guiding the team through its continued migration to the cloud platform. You will operate beyond a single service or sprint, leading complex, multi-quarter initiatives that improve the reliability, scalability, performance, and security posture of Authentication's systems. This is an individual contributor role with broad technical influence and no direct people-management responsibility. You will partner closely with engineering leaders, product, test and research to shape architecture, resolve systemic risks, and turn ambiguous problems into durable solutions. More specifically, you will: Define and evolve the technical strategy and architectural direction for Passport's cloud services, spanning multiple subsystems and workflows. Lead high-impact, ambiguous initiatives from problem framing and design through implementation, rollout, and operational follow-through, using Go and Python. Set technical standards and reusable patterns for cloud-native services across AWS and GCP, including services such as Kinesis, DynamoDB, and S3, with a focus on reliability, scale, and secure production operation. Make and communicate consequential tradeoffs involving reliability, scalability, latency, security, cost, and time to market. Anticipate systemic risks, identify architectural gaps, and drive mitigation before they affect customers, delivery velocity, or operational stability. Partner closely with software engineering, test engineering, research, product teams to align roadmaps and deliver new capabilities. Lead technical reviews and facilitate alignment on complex design decisions, migration strategies, and ownership boundaries. Participate in incident response for critical systems, translating operational learnings into durable improvements in alerting, runbooks, deployment quality, and service ownership, using modern observability tooling to reduce ticket volume. Raise the effectiveness of engineers across the team through mentorship, code reviews, technical guidance, and hands-on collaboration. Participate in the team's on-call rotation, including helping cover after-hours alerts as the team expands distributed support coverage. Who you are You are a systems thinker who can connect architectural decisions to customer impact, business priorities, and long-term engineering health. You are an owner who can independently drive work from design through production with strong judgment around performance, scale, and security. You are widely trusted to lead complex technical discussions, create alignment, and influence decisions without relying on formal authority. You are comfortable operating in ambiguity, making progress with incomplete information, and adapting technical direction as new evidence emerges. You communicate complex system behavior, tradeoffs, risks, and decisions clearly to engineers, product, and cross-functional partners. You remain calm and accountable during incidents, architectural challenges, and shifting priorities. You are invested in helping others grow and bring a mentorship mindset to code reviews, collaboration, and team development. You are motivated by authentication, identity, and security-sensitive backend engineering at scale. Your skill-set Must-haves: 8+ years of professional software development experience building backend services and APIs, or equivalent practical depth. Demonstrated Staff-level impact: leading significant technical initiatives across multiple services or domains and delivering measurable outcomes. Strong hands-on experience with Go, Python, or similar languages, plus a deep foundation in data structures, algorithms, concurrency, and Linux-based development. Deep experience designing and operating cloud-native systems in AWS or GCP, including managed services such as S3, DynamoDB, Kinesis, and IAM. Proven ownership of highly available systems, including deployment, monitoring, troubleshooting, incident response, and operational improvement, using CI/CD, Docker, and Kubernetes. Experience defining or influencing technical standards, architecture, or roadmaps across team boundaries. Strong written and verbal communication skills, including the ability to document decisions and build alignment among stakeholders with different priorities. Nice-to-haves: Experience with backend data stores and messaging technologies such as Redis, MySQL, RabbitMQ, and Elasticsearch. Experience in authentication, identity, fraud prevention, or other security-sensitive product environments. Strong observability practices across metrics, logs, and traces, with a track record of using them to drive production diagnostics. Experience leading large-scale migrations, reliability programs, or cost and capacity optimization efforts. Experience designing internal platforms, developer tooling, or reusable engineering patterns adopted by multiple teams. Exposure to UI work or adjacent product experiences that connect backend systems to customer-facing workflows. What’s in it for you At Pindrop, you’ll work on the backend and platform systems that power Passport, helping secure critical customer interactions where trust, fraud prevention, and identity verification matter every day. You’ll tackle meaningful cloud engineering challenges that shape reliability, scalability, and the speed at which products reach customers, with direct visibility into the impact of your work. As a staff engineer, you’ll have the opportunity to influence architecture, raise technical standards, and help strengthen a growing team alongside experienced partners across the platform. You’ll join a company operating at the intersection of authentication, fraud prevention, and deepfake defense, where strong engineering directly supports the business and the customers who rely on it. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. #LI-Remote Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $150,000—$200,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

You would build and maintain secure backend authentication services and integrate AI/ML signals into cloud-native systems on AWS and GCP. | The role requires 5–7+ years of software development, backend and cloud-native experience, proficiency in Go or Python, and production operations skills. | Who We Are Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions: Is this identity synthetic? Detect AI-generated and manipulated voice and video. Is this identity risky? Identify fraud, suspicious behavior, and other risk signals. Is this identity known? Authenticate identities using voice, device, behavioral, and other signals. Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions. Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents. Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you'll do As a Senior Software Engineer on the Authentication team, you will help build and scale the cloud services behind Passport as the team continues moving customers onto its cloud platform. You’ll focus on highly reliable, secure authentication services that power voice-based identity verification at scale, while increasingly leveraging AI/ML-driven signals and tooling to strengthen fraud defenses and engineering productivity. More specifically, you will: Design, develop, test, deploy, and monitor high-performance backend services and APIs using Go and Python, with an emphasis on secure, low-latency authentication and identity workflows. Build and maintain cloud‑native services across AWS and GCP (e.g., S3, DynamoDB, Kinesis, IAM) with a focus on reliability, scale, and secure production operation, including data pipelines that feed downstream ML and risk models used in authentication decisions. Deliver features and enhancements through the full software development lifecycle, including implementation, automated testing, deployment, and operational support, using CI/CD and infrastructure‑as‑code practices. Tackle complex software engineering problems in authentication, identity, and fraud prevention—contributing to architecture decisions, threat‑aware design, and continuous improvement of engineering best practices across the team. Integrate and consume AI/ML capabilities (for example, model-backed risk scores, deepfake detection signals, or ML‑driven policies) by collaborating with Research, MLOps, and Protect/Passport teams, and help productionize these models into scalable, observable services. Use observability and diagnostics tooling (metrics, logging, tracing, dashboards) to troubleshoot production issues, reduce alert noise, and systematically improve reliability and latency for authentication journeys. Partner closely with software engineering, test engineering, research, product, Protect, Passport, and Core teams to deliver new capabilities and improve existing ones, including AI‑enhanced identity and fraud experiences for customers. Participate in the team’s on‑call rotation, including helping cover after‑hours alerts as we expand distributed support coverage for our customer‑facing authentication platform. Contribute to documentation, runbooks, and design reviews that clarify how authentication services behave, how AI/ML components are used safely, and how other engineers should integrate with the platform. Who you are You are a strong communicator who collaborates effectively across engineering, product, test, research, and other cross‑functional partners. You are an owner who can independently drive work from design through production with strong judgment around performance, scale, security, and reliability in authentication flows. You are energized by solving hard technical problems and improving systems, processes, and engineering standards, especially in high‑stakes, security‑sensitive environments. You are resilient, adaptable, and effective in environments that require context switching, rapid troubleshooting, and operating through ambiguity while maintaining high quality. You are resourceful and curious—comfortable learning new tools (including AI tooling) and teaching yourself what you need to move a problem forward, then sharing that knowledge with the team. You are invested in helping others grow and bring a mentorship mindset to code reviews, pairing, and day‑to‑day collaboration. Your skill-set Must-haves: 5-7+ years of professional software development experience building backend services and APIs. Strong experience with Go, Python, or similar languages, plus a solid foundation in data structures, algorithms, concurrency, and Linux-based development. Hands-on experience designing and operating cloud-native systems in AWS or GCP, including managed services such as S3, DynamoDB, Kinesis, and IAM. Experience with CI/CD, DevOps, Docker, Kubernetes, and production ownership, including deploying, monitoring, troubleshooting, and supporting services in live environments. Nice-to-haves: Experience with backend data stores and messaging technologies such as Redis, MySQL, RabbitMQ, and Elasticsearch. Experience in authentication, identity, fraud prevention, or other security-sensitive product environments. Experience with observability tooling and production diagnostics across metrics, logging, and tracing. Exposure to UI work or adjacent product experiences that connect backend systems to customer-facing workflows. What's in it for you At Pindrop, you’ll work on the backend and platform systems that power Passport, helping secure critical customer interactions where trust, fraud prevention, and identity verification matter every day. You’ll tackle meaningful cloud engineering challenges that shape reliability, scalability, and the speed at which products reach customers, with direct visibility into the impact of your work. As a senior engineer, you’ll have the opportunity to influence architecture, raise technical standards, and help strengthen a growing team alongside experienced partners across the platform. You’ll join a company operating at the intersection of authentication, fraud prevention, and deepfake defense, where strong engineering directly supports the business and the customers who rely on it. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. #LI-Remote #LI-HB1 Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$170,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Design and develop scalable media pipelines for real-time audio and video streams and provide technical leadership and mentorship. | Strong experience with real-time communication systems (VoIP, SIP, WebRTC), micro-services in cloud, infrastructure as code, CI/CD, and observability tooling. | Who We Are Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions: Is this identity synthetic? Detect AI-generated and manipulated voice and video. Is this identity risky? Identify fraud, suspicious behavior, and other risk signals. Is this identity known? Authenticate identities using voice, device, behavioral, and other signals. Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions. Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents. Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do As a Senior Software Engineer on the Capture team, you will play a critical role in building and evolving systems that ingest and process communication data across telephony and modern meeting platforms such as Zoom, Microsoft Teams, Webex, and Google Meet. You will design and develop systems that capture, process, and prepare audio and video streams for downstream analysis, enabling new product capabilities within the Pindrop platform. This role requires strong experience with real-time media systems, and a focus on building scalable, high-performance, and reliable solutions. More specifically, you will: Design, develop, test, and maintain complex software systems that ingest and process real-time and recorded audio/video streams. Build and evolve scalable media pipelines that are reliable, performant, and optimized for low-latency processing within the Pindrop platform. Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring. Contribute to the architecture of distributed systems that support high-throughput media ingestion and processing, ensuring scalability, fault tolerance, and maintainability. Help define patterns for real-time and asynchronous media workflows. Analyze and solve complex technical problems, and make recommendations for improvements and optimizations. Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing. Participate in code reviews and provide constructive feedback to ensure code quality and consistency. Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes. Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks. Who you are You are resilient in the face of challenges, change, and ambiguity. You are optimistic and believe that you can make a problem into a solution, You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed. You take accountability, do the things you say you’ll do, under-promise and over-deliver. You are a strong problem-solver with excellent analytical skills. You are an owner and enjoy taking on project leadership as well as mentorship. You are a strong verbal and written communicator. Your skill-set Experience with real-time communication systems, including VoIP, SIP, RTP, or WebRTC. Experience working with audio and/or video processing pipelines, codecs, or streaming technologies. Experience building and operating micro-services and REST/gRPC APIs. Familiarity with observability tooling (metrics, logging, tracing) and debugging distributed systems. Experience with security best practices and compliance requirements in cloud environments. Experience with Infrastructure as Code (Terraform/CDK) and DevOps practices, including hands-on experience with CI/CD pipelines (Jenkins/GitHub Actions) and managing applications in Kubernetes. What’s in it for you High-Impact Mission: Build Pindrop's "front door"—the real-time ingestion layer for audio/video data from global providers. Defend Against GenAI: Provide the critical data flow for our deepfake detection engines, protecting billions of interactions for the world's top institutions. Elite Tech Challenges: Solve complex scaling puzzles (SIPREC, Amazon Connect, Audiohook) alongside world-class AI and security minds. Pindrop Culture: Thrive in a remote-first environment with a focus on innovation. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. #LI-Remote #LI-HB1 Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$170,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Design and maintain authentication cloud services using Go and Python with cross-team collaboration and on-call duties. | 2-5 years experience with Golang, cloud platforms (AWS/GCP), data structures, container orchestration, and production microservices. | Who We Are Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions: Is this identity synthetic? Detect AI-generated and manipulated voice and video. Is this identity risky? Identify fraud, suspicious behavior, and other risk signals. Is this identity known? Authenticate identities using voice, device, behavioral, and other signals. Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions. Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents. Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. As a Software Engineer on the Authentication team, you will help build and operate the cloud services and infrastructure behind Passport as the platform continues its migration to the cloud. You will contribute to systems that need to be reliable, scalable, performant, and secure, while working closely with experienced engineers and cross-functional partners. This is an individual contributor role where you will take ownership of well-defined projects and services, contribute to technical decisions, and grow your expertise in cloud-native architecture and authentication systems. More specifically, you will: Design, build, test, and maintain cloud services and workflows that support Passport and Authentication systems. Contribute to projects from design and implementation through rollout and operational support, primarily using Go and Python. Develop and operate cloud-native services across AWS and GCP, including technologies such as Kinesis, DynamoDB, and S3. Apply established engineering patterns and contribute improvements to service reliability, scalability, performance, security, and maintainability. Participate in technical discussions and help evaluate tradeoffs involving reliability, latency, security, cost, complexity, and delivery timelines. Identify technical issues and operational risks within the systems you work on and collaborate with the team to address them. Partner with software engineering, test engineering, research, and product teams to deliver new capabilities and improve existing systems. Participate in code reviews, design reviews, and technical discussions, providing constructive feedback and learning from other engineers. Help investigate and resolve production issues, and turn operational learnings into improvements to monitoring, alerting, runbooks, deployments, and service quality. Use modern observability tools to understand system behavior, troubleshoot issues, and reduce recurring operational problems. Contribute to the team's engineering practices through documentation, knowledge sharing, and collaboration. Participate in the team's on-call rotation, including helping cover after-hours alerts as distributed support coverage expands. What you’ll do Develop applications in Golang or Python on top of a modern cloud focused platform Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3 Deliver production ready code from start to finish Engage in design discussions with other team members to create a robust, secured, and scalable solution Review code to maintain quality with an eye towards performance, scale, and security Work in a cross-functional environment, composed of software engineers, test engineers, research scientists, and product managers Participate in code reviews along with assigned mentors within team Identify and evaluate new technologies for implementationContribute to improving software engineering best practice Who you are You are a self-starter who can excel in individual within a team of excellent engineers You are execution oriented and follow guidelines to drive a project to successful conclusion You have experience in working closely with Product and Customer Engagement teams You are an excellent communicator and have precise documentation skills. Preferably, you have experience with customers and real world use cases with Pindrop or a related Security field. You are resilient in the face of challenges, change, and ambiguity You are optimistic and believe that you can make a problem into a solution You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed You take accountability, do the things you say you’ll do, under-promise and over-deliver You are nimble and adaptable when priorities change and continue to see the “forest through the trees” 2-5 years of Software engineering experience Expertise in programming language of Golang (Go) Experience with cloud computing environments, especially AWS or GCP Familiarity with Data Structures, Algorithms, and Concurrency Knowledge of different Data Storage technologies such as Redis, MySQL, etc. Knowledge of Docker and container orchestration frameworks such as Kubernetes Ideally, experience with AWS managed services such as S3, ElastiCache and DynamoDB Linux/Unix system internals. Proven track record of providing stable and secure code in production environments Experience building microservices and RESTful APIs preferred CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker preferred Experience with infrastructure as code tools like Terraform or AWS CDK preferred Experience with Python preferred Your skill-set: 2-5 years of Software engineering experience Expertise in programming language of Golang (Go) Experience with cloud computing environments, especially AWS or GCP Familiarity with Data Structures, Algorithms, and Concurrency Knowledge of different Data Storage technologies such as Redis, MySQL, etc. Knowledge of Docker and container orchestration frameworks such as Kubernetes Ideally, experience with AWS managed services such as S3, ElastiCache and DynamoDB Linux/Unix system internals. Proven track record of providing stable and secure code in production environments Experience building microservices and RESTful APIs preferred CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker preferred Experience with infrastructure as code tools like Terraform or AWS CDK preferred Experience with Python preferred 2-5 years of Software engineering experience What’s in it for you: As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. Within 30 days you’ll have been introduced to your team, colleagues and have 1:1’s sessions to assimilate into the company culture. You will have the opportunity to learn the product in and out through training and a variety of resources, including the Engineering Manager Within 60 days you’ll understand expectations for the team, and be able to start planning for development execution, while participating at the team level for assigned projects Within 90 days you’ll have an intermediate level of familiarity with the product and architecture to start making technical decisions while adhering to the team execution methodology. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation, including equity for all employees Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including an employer-provided “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Affordable vision and dental plans for you and your family Employer-provided life and disability coverage with additional supplemental options Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Identity protection through Norton LifeLock Remote-first culture with opportunities for in-person team events New hire and recurring monthly home office allowance When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages! Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!) Company holidays Annual professional development and learning benefit Pick your own Apple MacBook Pro Retirement plan with competitive 401(k) match Wellness Program including Employee Assistance Program, 24/7 Telemedicine This position will be posted for 30 days, until October 28, 2026. #LI-Remote Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $107,000—$132,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.