Pindrop

Design and develop scalable media pipelines for real-time audio/video streams and provide technical leadership and mentoring. | Strong experience with real-time communication systems, microservices, media processing, cloud infrastructure, DevOps, and distributed systems architecture. | Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do As a Senior Software Engineer on the Capture team, you will play a critical role in building and evolving systems that ingest and process communication data across telephony and modern meeting platforms such as Zoom, Microsoft Teams, Webex, and Google Meet. You will design and develop systems that capture, process, and prepare audio and video streams for downstream analysis, enabling new product capabilities within the Pindrop platform. This role requires strong experience with real-time media systems, and a focus on building scalable, high-performance, and reliable solutions. More specifically, you will: Design, develop, test, and maintain complex software systems that ingest and process real-time and recorded audio/video streams. Build and evolve scalable media pipelines that are reliable, performant, and optimized for low-latency processing within the Pindrop platform. Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring. Contribute to the architecture of distributed systems that support high-throughput media ingestion and processing, ensuring scalability, fault tolerance, and maintainability. Help define patterns for real-time and asynchronous media workflows. Analyze and solve complex technical problems, and make recommendations for improvements and optimizations. Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing. Participate in code reviews and provide constructive feedback to ensure code quality and consistency. Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes. Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks. Who you are You are resilient in the face of challenges, change, and ambiguity. You are optimistic and believe that you can make a problem into a solution, You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed. You take accountability, do the things you say you’ll do, under-promise and over-deliver. You are a strong problem-solver with excellent analytical skills. You are an owner and enjoy taking on project leadership as well as mentorship. You are a strong verbal and written communicator. Your skill-set Experience with real-time communication systems, including VoIP, SIP, RTP, or WebRTC. Experience working with audio and/or video processing pipelines, codecs, or streaming technologies. Experience building and operating micro-services and REST/gRPC APIs. Familiarity with observability tooling (metrics, logging, tracing) and debugging distributed systems. Experience with security best practices and compliance requirements in cloud environments. Experience with Infrastructure as Code (Terraform/CDK) and DevOps practices, including hands-on experience with CI/CD pipelines (Jenkins/GitHub Actions) and managing applications in Kubernetes. What’s in it for you High-Impact Mission: Build Pindrop's "front door"—the real-time ingestion layer for audio/video data from global providers. Defend Against GenAI: Provide the critical data flow for our deepfake detection engines, protecting billions of interactions for the world's top institutions. Elite Tech Challenges: Solve complex scaling puzzles (SIPREC, Amazon Connect, Audiohook) alongside world-class AI and security minds. Pindrop Culture: Thrive in a remote-first environment with a focus on innovation. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. #LI-Remote #LI-HB1 Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$170,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Design and operate high-scale distributed backend services and APIs with ownership of platform reliability and mentoring. | 5-7+ years backend production experience with Python or Go and cloud-native tools like Kubernetes and Docker. | Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do As a Senior Software Engineer on Platform Core, you will own and evolve high-scale backend and data-layer services that every Pindrop product depends on. Platform Core owns foundational services including IAM, Interaction Service, Data Lake, reporting, and admin services, and the team is responsible for keeping these systems fast, reliable, and SLA-compliant even on record call-volume days. More specifically, you will: Design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions. Take end-to-end ownership of platform work, from framing ambiguous problems and shaping technical plans through implementation, rollout, and production support. Improve reliability, scalability, latency, and cost across shared platform systems that serve teams across the business. Partner closely with Product, SRE, and peer engineering teams to deliver platform improvements without destabilizing live traffic. Participate in on-call, incident response, troubleshooting, and continuous improvement of alerting, runbooks, deployment quality, and capacity planning. Raise engineering standards through code reviews, design reviews, pairing, documentation, and mentorship for other engineers on the team. Who you are You are self-directed, accountable, and able to drive work forward with limited supervision. You are calm under pressure and bring sound judgment during incidents, tradeoff discussions, and periods of ambiguity. You are collaborative and communicate clearly across technical and cross-functional partners. You are motivated by foundational platform work, shared infrastructure, and reliability-oriented backend engineering. You have a mentorship mindset and raise team standards by example. Your skill-set Must-haves: 5-7+ years of experience building backend services and APIs in production, or equivalent practical depth. Strong hands-on experience with Python and/or Go. Experience with distributed systems, concurrency, and cloud-native development on AWS and/or GCP using Kubernetes and Docker. Proven production ownership, including deploying, monitoring, troubleshooting, and participating in on-call for high-scale services. Strong experience with data and messaging technologies such as PostgreSQL or Aurora, Redis, and RabbitMQ, along with the ability to reason about reliability, performance, and scale tradeoffs. Nice-to-haves: Experience with Redshift, Elasticsearch, DynamoDB, S3, Kinesis, or IAM. Experience with infrastructure as code, especially Terraform. Strong observability habits across metrics, logs, and traces. Experience scaling or migrating databases, including read replicas, cluster mode, or engine migrations. What’s in it for you Platform Core is the backbone the whole product depends on. In this role, your decisions will directly influence latency, reliability, scale, and cost across the systems that process customer traffic every day. You will own meaningful distributed systems work end to end, help the team scale through peak and record-load events, and increase the amount of major platform work Core can take on in parallel without compromising production stability. You will also work alongside experienced engineers across Core and adjacent teams, with a clear path to grow from strong senior execution into broader technical leadership and Staff-level impact over time. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. #LI-Remote #LI-HB1 Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$170,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Design and develop scalable, reliable software systems and APIs with a focus on usability and maintainability. | Senior-level software development experience with strong API design, system architecture, and collaborative problem-solving skills. | Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do Design, develop, test, deploy, and monitor high-performance services and APIs. Develop applications in Golang and Python on top of a modern cloud-focused platform. Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3, as well as GCP native products. Deliver production-ready code from start to finish. Review code to maintain quality with an eye towards performance, scale, and security. Work in a cross-functional environment composed of software engineers, test engineers, research scientists, and product managers. Identify and evaluate new technologies for implementation. Contribute to improving software engineering best practices. Part of an on-call rotation with night/weekend work required. Who you are You have strong verbal and written communication skills. You enjoy working within a collaborative environment across multiple departments. You love solving hard problems and finding ways to improve the efficiency of processes. You have a proven track record of providing stable and secure code in production environments. You are able to contribute to the feature development in the platform/product with minimal supervision. You can deliver production-ready code from start to finish with an eye towards performance, scale, and security, and with an understanding of how code could impact cloud scalability. You are resilient in the face of challenges, change, and ambiguity. You are optimistic and believe that you can make a problem into a solution. You are resourceful, excited to uncover innovative solutions, and teach yourself something new when needed. You take accountability, do the things you say you’ll do, under-promise and over-deliver. You are nimble and adaptable when priorities change and continue to see the “forest through the trees”. You are happy in a role in which a week in the life might include context switching between application diagnostic troubleshooting using industry standard tools such as Prometheus and Grafana, triaging production issues using tools such as Google Logging and Cloud Trace, troubleshooting regression tests in different environments, designing new product solutions, improving current product features, and coding. Your skill-set 5-7 years of software development experience Experience with designing and implementing highly scalable cloud-based APIs Experience with multiple programming languages, such as Python and Go Expertise in Data Structures, Algorithms, and Concurrency 2+ years of experience in DevOps practices towards deployment of SaaS services, including hands-on experience with Jenkins, Github Actions, implementing and maintaining CI/CD pipelines, as well as experience with managing and maintaining applications in a multi-container environment, such as Kubernetes Knowledge of different Data Storage technologies such as Redis, MySQL, etc Knowledge of Docker and container orchestration frameworks such as Kubernetes Experience developing and maintaining services using AWS native products such as Kinesis, DynamoDB, and S3 Linux Proficiency What’s in it for you In an era where synthetic media, fraud, and identity manipulation are accelerating, we ensure that every interaction involves the real human and the right human. Our work directly protects financial institutions, enterprises, and consumers from fraud, deception, and identity compromise. You will wake up every day knowing your work has a real-world impact. You will work alongside some of the best technical minds in security, AI, and voice intelligence. We are intense about excellence, but we are also a team that enjoys the journey. If you want to build something that matters- and be proud of the company you help shape- this is that opportunity. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. This position will be posted for 30 days after 7/1/26. #LI-Remote Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$170,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Design and develop scalable media pipelines for real-time audio/video streams and provide technical leadership. | Strong experience with real-time communication systems, micro-services, Kubernetes, and Infrastructure as Code. | Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do As a Senior Software Engineer on the Capture team, you will play a critical role in building and evolving systems that ingest and process communication data across telephony and modern meeting platforms such as Zoom, Microsoft Teams, Webex, and Google Meet. You will design and develop systems that capture, process, and prepare audio and video streams for downstream analysis, enabling new product capabilities within the Pindrop platform. This role requires strong experience with real-time media systems, and a focus on building scalable, high-performance, and reliable solutions. More specifically, you will: Design, develop, test, and maintain complex software systems that ingest and process real-time and recorded audio/video streams. Build and evolve scalable media pipelines that are reliable, performant, and optimized for low-latency processing within the Pindrop platform. Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring. Contribute to the architecture of distributed systems that support high-throughput media ingestion and processing, ensuring scalability, fault tolerance, and maintainability. Help define patterns for real-time and asynchronous media workflows. Analyze and solve complex technical problems, and make recommendations for improvements and optimizations. Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing. Participate in code reviews and provide constructive feedback to ensure code quality and consistency. Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes. Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks. Who you are You are resilient in the face of challenges, change, and ambiguity. You are optimistic and believe that you can make a problem into a solution, You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed. You take accountability, do the things you say you’ll do, under-promise and over-deliver. You are a strong problem-solver with excellent analytical skills. You are an owner and enjoy taking on project leadership as well as mentorship. You are a strong verbal and written communicator. Your skill-set Experience with real-time communication systems, including VoIP, SIP, RTP, or WebRTC. Experience working with audio and/or video processing pipelines, codecs, or streaming technologies. Experience building and operating micro-services and REST/gRPC APIs. Familiarity with observability tooling (metrics, logging, tracing) and debugging distributed systems. Experience with security best practices and compliance requirements in cloud environments. Experience with Infrastructure as Code (Terraform/CDK) and DevOps practices, including hands-on experience with CI/CD pipelines (Jenkins/GitHub Actions) and managing applications in Kubernetes. What’s in it for you High-Impact Mission: Build Pindrop's "front door"—the real-time ingestion layer for audio/video data from global providers. Defend Against GenAI: Provide the critical data flow for our deepfake detection engines, protecting billions of interactions for the world's top institutions. Elite Tech Challenges: Solve complex scaling puzzles (SIPREC, Amazon Connect, Audiohook) alongside world-class AI and security minds. Pindrop Culture: Thrive in a remote-first environment with a focus on innovation. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. This position will be posted for 30 days after 7/4/26. #LI-Remote Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$170,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Design, develop, deploy, and maintain secure, scalable backend authentication services with cloud infrastructure and AI/ML integration. | 5-7+ years backend software development with Go/Python or similar, cloud experience (AWS/GCP), CI/CD, and production support. | Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you'll do As a Senior Software Engineer on the Authentication team, you will help build and scale the cloud services behind Passport as the team continues moving customers onto its cloud platform. You’ll focus on highly reliable, secure authentication services that power voice-based identity verification at scale, while increasingly leveraging AI/ML-driven signals and tooling to strengthen fraud defenses and engineering productivity. More specifically, you will: • Design, develop, test, deploy, and monitor high-performance backend services and APIs using Go and Python, with an emphasis on secure, low-latency authentication and identity workflows. • Build and maintain cloud‑native services across AWS and GCP (e.g., S3, DynamoDB, Kinesis, IAM) with a focus on reliability, scale, and secure production operation, including data pipelines that feed downstream ML and risk models used in authentication decisions. • Deliver features and enhancements through the full software development lifecycle, including implementation, automated testing, deployment, and operational support, using CI/CD and infrastructure‑as‑code practices. • Tackle complex software engineering problems in authentication, identity, and fraud prevention—contributing to architecture decisions, threat‑aware design, and continuous improvement of engineering best practices across the team. • Integrate and consume AI/ML capabilities (for example, model-backed risk scores, deepfake detection signals, or ML‑driven policies) by collaborating with Research, MLOps, and Protect/Passport teams, and help productionize these models into scalable, observable services. • Use observability and diagnostics tooling (metrics, logging, tracing, dashboards) to troubleshoot production issues, reduce alert noise, and systematically improve reliability and latency for authentication journeys. • Partner closely with software engineering, test engineering, research, product, Protect, Passport, and Core teams to deliver new capabilities and improve existing ones, including AI‑enhanced identity and fraud experiences for customers. • Participate in the team’s on‑call rotation, including helping cover after‑hours alerts as we expand distributed support coverage for our customer‑facing authentication platform. • Contribute to documentation, runbooks, and design reviews that clarify how authentication services behave, how AI/ML components are used safely, and how other engineers should integrate with the platform. Who you are • You are a strong communicator who collaborates effectively across engineering, product, test, research, and other cross‑functional partners. • You are an owner who can independently drive work from design through production with strong judgment around performance, scale, security, and reliability in authentication flows. • You are energized by solving hard technical problems and improving systems, processes, and engineering standards, especially in high‑stakes, security‑sensitive environments. • You are resilient, adaptable, and effective in environments that require context switching, rapid troubleshooting, and operating through ambiguity while maintaining high quality. • You are resourceful and curious—comfortable learning new tools (including AI tooling) and teaching yourself what you need to move a problem forward, then sharing that knowledge with the team. • You are invested in helping others grow and bring a mentorship mindset to code reviews, pairing, and day‑to‑day collaboration. Your skill-set Must-haves: • 5-7+ years of professional software development experience building backend services and APIs. • Strong experience with Go, Python, or similar languages, plus a solid foundation in data structures, algorithms, concurrency, and Linux-based development. • Hands-on experience designing and operating cloud-native systems in AWS or GCP, including managed services such as S3, DynamoDB, Kinesis, and IAM. • Experience with CI/CD, DevOps, Docker, Kubernetes, and production ownership, including deploying, monitoring, troubleshooting, and supporting services in live environments. Nice-to-haves: • Experience with backend data stores and messaging technologies such as Redis, MySQL, RabbitMQ, and Elasticsearch. • Experience in authentication, identity, fraud prevention, or other security-sensitive product environments. • Experience with observability tooling and production diagnostics across metrics, logging, and tracing. • Exposure to UI work or adjacent product experiences that connect backend systems to customer-facing workflows. What's in it for you At Pindrop, you’ll work on the backend and platform systems that power Passport, helping secure critical customer interactions where trust, fraud prevention, and identity verification matter every day. You’ll tackle meaningful cloud engineering challenges that shape reliability, scalability, and the speed at which products reach customers, with direct visibility into the impact of your work. As a senior engineer, you’ll have the opportunity to influence architecture, raise technical standards, and help strengthen a growing team alongside experienced partners across the platform. You’ll join a company operating at the intersection of authentication, fraud prevention, and deepfake defense, where strong engineering directly supports the business and the customers who rely on it. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: • Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. • Remote-first environment - giving you flexibility and autonomy in how you structure your day. • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. • Paid Parental Leave - Including birth, adoptive & foster parents • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. This position will be posted for 45 days after 6/23/26. #LI-Remote Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$170,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Design and optimize IT infrastructure, end-user systems, and automation workflows while ensuring security compliance. | 5-8+ years IT engineering experience with macOS, Windows, IAM, and scripting (Python, Bash, PowerShell). | Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. We’re hiring for a Senior IT Engineer in Atlanta, Georgia. In this role, you’ll help scale and strengthen Pindrop’s internal IT infrastructure, employee technology experience, automation capabilities, and enterprise systems as we continue to grow. What you’ll do As a Senior IT Engineer, you will own the results and impacts for the following: Propose, implement, design, and continuously improve internal IT infrastructure and end-user systems. Define and optimize onboarding/offboarding workflows and lifecycle milestones through automation and core system integrations. Design and maintain scalable architectures for mobile device management (MDM), identity providers (SSO/IdP), and comprehensive endpoint security. Serve as the primary technical escalation point and SME for complex issues across corporate hardware, OS ecosystems, core networking, and enterprise SaaS platforms. Define and propose programmatic approaches for IT operational excellence through structured documentation, process standardization, and SLA/KPI tracking. Partner directly with Security, Engineering, and People teams to enforce corporate best practices, access governance, and strict compliance requirements. Research, evaluate, and implement new enterprise tools and productivity capabilities to maximize operational efficiency, platform security, and the overall employee experience. Manage and improve critical networking systems—including VPN, DNS, DHCP, and endpoint connectivity—across our predominantly Mac environment. Who you are You are inherently driven to anticipate operational issues early and execute durable, long-term technical solutions. You are able to seamlessly translate sophisticated technical infrastructure concepts into clear, digestible guidance for non-technical stakeholders. You are highly comfortable navigating ambiguity, taking deep personal ownership of project outcomes, and driving execution from day zero. You are exceptionally curious and naturally motivated to stay current with rapidly evolving enterprise IT infrastructure, SaaS ecosystems, and security trends. You are a trusted team partner who builds cross-functional alignment and raises the operational bar through active mentorship and standard documentation. You are grounded by a clear bias toward action, executing results with thoroughness, and delivering a measurable business impact. Your skill-set Must-haves: 5–8+ years of progressive experience working in IT engineering, advanced systems administration, or modern corporate infrastructure roles. Deep technical expertise in macOS environments paired with a strong operational knowledge of Windows client ecosystems (we are predominantly Mac but leverage Active Directory and maintain Windows laptops) . Strong administrative experience with Identity & Access Management platforms (e.g., Okta, Active Directory, Azure AD) alongside enterprise MDM suites (e.g., Jamf, Intune). Advanced troubleshooting and diagnostics capabilities across corporate hardware, OS configurations, core network routing protocols (DNS, DHCP, VPNs, firewalls), and SaaS tools. Verifiable proficiency with scripting and code-driven automation using languages like Python, Bash, or PowerShell to eliminate manual help desk toil. Nice-to-haves: Prior experience configuring and maintaining core corporate SaaS ecosystems at scale (e.g., Google Workspace, Slack, Jira, Confluence). Practical familiarity with endpoint security baselines, identity governance frameworks, and audit compliance requirements. Proven track record supporting and scaling secure access for highly distributed, remote-first technology organizations. What’s in it for you In an era where synthetic media, fraud, and identity manipulation are accelerating, we ensure that every interaction involves the real human and the right human. Our work directly protects financial institutions, enterprises, and consumers from fraud, deception, and identity compromise. You will wake up every day knowing your work has real-world impact. You will not just be closing standard IT help desk tickets; you will be at the operational core of a company at the frontier of AI technology. You will have the strategic autonomy to architect code-driven onboarding automation and deploy secure endpoint guardrails that protect the productivity of the world's leading deepfake defense engineers. You will work alongside some of the best technical minds in security, AI, and voice intelligence, driving execution on a team that values excellence and enjoys the journey. If you want to build something that matters—and be proud of the company you help shape—this is that opportunity. What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. Remote-first environment - giving you flexibility and autonomy in how you structure your day. While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. Paid Parental Leave - Including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education. This position will be posted for 30 days after June 11, 2026. #LI-Hybrid Hybrid: #LI-Hybrid Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $100,000—$125,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Own resolution of complex production issues, lead incident response, collaborate to improve reliability, perform root cause analysis, and mentor juniors. | 5+ years in production support with strong RESTful APIs, cloud platforms, Linux, troubleshooting, ownership mindset, and leadership in high-severity incidents. | Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of 2025’s Best Inventions and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. About the Role As a Senior Production Support Engineer, you’ll play a critical role in ensuring the reliability, stability, and performance of Pindrop’s platform. You’ll own the resolution of complex production issues, act as a technical leader during high-severity incidents, and partner closely with Engineering, Product, and Customer Success teams to continuously improve systems, tooling, and support processes. This role is ideal for a hands-on technologist who thrives in fast-paced, customer-facing environments, enjoys deep technical problem-solving, and takes pride in ownership, mentorship, and operational excellence. What You’ll Do As a Senior Production Support Engineer, you’ll play a critical role in resolving complex production issues, driving cross-functional collaboration, and continuously improving system reliability and support processes. Own the resolution of complex production issues and lead incident response for critical (Sev1) events Collaborate with Product, Engineering, and Customer Success teams to ensure smooth deployments and high-quality post-launch support Perform root cause analysis, implement long-term fixes, and improve system reliability Act as a subject matter expert (SME) for Pindrop’s platform, including APIs, integrations, and customer environments Mentor Production Support Engineers through incident response, technical deep dives, and knowledge sharing Proactively monitor production health, analyze incident trends, and recommend automation or preventive improvements Create and maintain technical documentation, runbooks, and post-incident reports Participate in on-call rotations, including after-hours support when required Who You Are A technically curious problem-solver who thrives in fast-paced, customer-facing environments Calm and methodical under pressure, with the ability to lead during Sev1 incidents Collaborative and empathetic, focused on earning customer trust through ownership and consistency Passionate about mentoring and helping others grow through knowledge sharing Detail-oriented while able to think holistically about long-term system stability Adaptable and eager to learn new tools, technologies, and approaches Accountable and proactive, taking initiative and following through without being asked Your Skill Set 5+ years of experience in a similar role or strong foundational experience in production support Strong understanding of RESTful APIs and tools used to interact with them Experience with cloud platforms such as AWS, GCP, or similar Familiarity with Linux operating systems, relational databases, and scripting Experience using cloud-based ticketing and incident management tools Proven ability to troubleshoot complex issues end-to-end Strong technical curiosity and interest in modern, cutting-edge technologies Ability to quickly learn new tools and become a go-to technical resource Experience creating and maintaining high-quality technical documentation Proven mentoring and coaching experience Strong ownership mindset in incident management and customer experience Excellent communication skills with both technical and non-technical stakeholders Nice to Have Understanding of VoIP technologies Familiarity with networking concepts (TCP/IP) What’s in It for You As a Pindropper, you’ll join a rapidly growing company using voice technology to make security more human. You’ll work alongside talented, passionate teammates in a supportive, remote-first environment. Your First 90 Days Within 30 days: Complete onboarding and New Employee Orientation Support peers in resolving complex technical issues Within 60 days: Independently manage customer cases and production incidents Collaborate closely with multiple internal teams Within 90 days: Share new ideas and approaches to elevate how we resolve complex technical issues What We Offer Competitive compensation, including equity for all employees Unlimited Paid Time Off (PTO) 4 company-wide rest days in 2025 Generous health and welfare plans, including an employer-paid employee-only option Best-in-class employer HSA contributions Vision and dental coverage for you and your family Employer-provided life and disability insurance Paid parental leave (equal for all parents) One year of diaper delivery for new parents Identity protection through Norton LifeLock Monthly phone and internet allowance One-time home office allowance Remote-first work environment Company holidays Annual professional development and learning stipend Choice of Apple MacBook Pro 401(k) with competitive company match Wellness program including EAP and 24/7 telemedicine Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $70,000—$100,000 USD Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. AI - A Transformative Force At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine. Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

Lead resolution of complex production issues and mentor support engineers. | 5+ years production support experience, strong API and cloud platform knowledge, Linux familiarity, and mentoring skills. | Job Description: • Own the resolution of complex production issues and lead incident response for critical (Sev1) events • Collaborate with Product, Engineering, and Customer Success teams to ensure smooth deployments and high-quality post-launch support • Perform root cause analysis, implement long-term fixes, and improve system reliability • Act as a subject matter expert (SME) for Pindrop’s platform, including APIs, integrations, and customer environments • Mentor Production Support Engineers through incident response, technical deep dives, and knowledge sharing • Proactively monitor production health, analyze incident trends, and recommend automation or preventive improvements • Create and maintain technical documentation, runbooks, and post-incident reports • Participate in on-call rotations, including after-hours support when required Requirements: • 5+ years of experience in a similar role or strong foundational experience in production support • Strong understanding of RESTful APIs and tools used to interact with them • Experience with cloud platforms such as AWS, GCP, or similar • Familiarity with Linux operating systems, relational databases, and scripting • Experience using cloud-based ticketing and incident management tools • Proven ability to troubleshoot complex issues end-to-end • Strong technical curiosity and interest in modern, cutting-edge technologies • Ability to quickly learn new tools and become a go-to technical resource • Experience creating and maintaining high-quality technical documentation • Proven mentoring and coaching experience • Strong ownership mindset in incident management and customer experience • Excellent communication skills with both technical and non-technical stakeholders. Benefits: • Competitive compensation, including equity for all employees • Unlimited Paid Time Off (PTO) • Generous health and welfare plans, including an employer-paid employee-only option • Best-in-class employer HSA contributions • Vision and dental coverage for you and your family • Employer-provided life and disability insurance • Paid parental leave (equal for all parents) • One year of diaper delivery for new parents • Identity protection through Norton LifeLock • Monthly phone and internet allowance • One-time home office allowance • Remote-first work environment • Company holidays • Annual professional development and learning stipend • Choice of Apple MacBook Pro • 401(k) with competitive company match • Wellness program including EAP and 24/7 telemedicine

The Senior Analyst, Corporate Finance will enhance and own corporate financial models to support planning and analyze financial results and operational metrics. This role will also support corporate development initiatives, including IPO readiness and M&A activities through detailed research and analysis. | Candidates should have 4-6 years of professional experience, with a preference for those with a background in technology investment banking or high-growth B2B SaaS companies. A bachelor's degree in Finance, Statistics, or Data Science is required, along with strong spreadsheet modeling and data visualization skills. | Who We Are Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized. Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG. Senior Analyst, Corporate Finance US-Remote Who we are Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference. Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG. What you’ll do Pindrop is looking for a Senior Analyst, Corporate Finance, a critical role for an individual who desires outsized business impact and redefining landscapes. Reporting to the Director, Strategic Finance, this role will ensure Pindrop’s financial, strategic, and operational objectives are achieved. We are excited to have you join our team if you desire creating impact and have superpowers in the following areas: Excellence in financial modeling and insight extraction Process Improvement, Reporting Automation, and Data Fluency Interdisciplinary Collaboration and Impact Enhance and own corporate financial models, including 3-statement modeling, to support short-term and long-term planning with inputs from topline drivers, functional assumptions, and strategic initiatives Analyze and track financial results, key operational and SaaS metrics and industry benchmarking, and ROI spend efficiency, identifying risks and opportunities to influence enterprise outcomes Conduct deep dives into corporate finance activities, such as capital structure evaluation, resource allocation, and growth initiatives, while delivering ad-hoc analysis to support Management and Board decision-making and investor relations Assess the financial impact of new initiatives, opportunities, and accounting policy changes Manage system enhancements and data integration between NetSuite and financial planning tools, ensuring alignment among core FP&A workflows, chart of accounts, and process documentation. Support corporate development initiatives, including IPO readiness, M&A, strategic partnerships, and due diligence, through detailed research and analysis of industries, partners, and investment strategies Who you are You aspire to take on an active role in building a path to IPO You are a trusted advisor to the business to guide investments and strategic direction You are an independent logical thinker comfortable operating in ambiguity while solving problems with analysis, data, and structured arguments You are comfortable presenting data to all levels of the organization including executive teams You have a growth-mindset and can handle the current tactical projects while simultaneously maintaining the strategic direction and creating a path forward You are resilient in the face of challenges and change while having willingness to embrace unstructured environments and ambiguous problems You are optimistic and believe that you can make a problem into a solution having inquisitive nature, attention to detail, diligence and a good attitude You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed You take accountability, do the things you say you’ll do, under-promise and over-deliver You are nimble and adaptable when priorities change and continue to see the “forest through the trees” Your skill-set: 4-6 years of total professional experience required: 3+ years of combined experience in Technology investment banking, Tech VC or Tech PE experience with 2+ years of high-growth B2B SaaS company experience within Corporate Finance highly preferred Spreadsheet modeling skills including charts, graphs, pivot tables, etc. with both Google Sheets and Excel required Demonstrated proficiency in reporting automation and data visualization (i.e. SQL, Python, Looker, Tableau, etc.) and financial planning tools (i.e. Vareto, Netsuite, Adaptive, TM1, etc.) BigQuery is a plus. Bachelor’s degree in Finance/Statistics/Data Science or equivalent experience required Proven ability to create financial and operational models with an understanding in Enterprise SaaS/Usage-based models and operational metrics Experience with exit transactions and liquidity events such IPO, M&A, private fundraising, etc. preferred What’s in it for you: As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, and Company-wide Rest Days. Within 30 days you’ll Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers Familiarize with company products and business model Complete all initial 1:1s with key stakeholders and team Complete Company onboarding along with finance onboarding checklist (finance process, system access, confluence pages, etc.) Be part of existing key business meeting cadences and learn our business’s most essential metrics, objectives, current challenges, and opportunities Get to know your team by conducting 1:1s with key stakeholders and begin to build relationships with your peers, and executives Within 60 days you’ll Contribute by raising questions and assessing opportunities of improvement of current processes, including topline and expense forecast, BvA cycles, system migrations, etc. Gain a strong understanding of the monthly finance close cadence, forecasting cycle and gaps by drafting a proposal on key process improvements, including model enhancements and new areas to build upon and support Build and refine reporting dashboards to ensure financial and operational KPI on track while driving reporting automation Calibrate financial models and minimize forecast variance Revamp corporate long-range model and develop a deep understanding of functional business inputs and SaaS drivers that influence the financial model Within 90 days you’ll Have had a few wins and shorter term projects completed and be well integrated into the business - with plans for longer term strategic goals in place Own corporate long range model and develop MRP model with scenarios of potential transaction events Create a standard process from 0-1 on data foundation and reporting automation Enhance cost and revenue predictability with new models Become a trusted teammate across the Strategic Finance and Accounting orgs, and various exec leader What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation, including equity for all employees Unlimited Paid Time Off (PTO) 4 company-wide rest days in 2025 where the entire company rests and recharges! Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Affordable vision and dental plans for you and your family Employer-provided life and disability coverage with additional supplemental options Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Identity protection through Norton LifeLock Recurring monthly Phone and Internet allowance One Time home office allowance Remote first environment – meaning you have flexibility in your day! Company holidays Annual professional development and learning benefit Pick your own Apple MacBook Pro Retirement plan with competitive 401(k) match Wellness Program including Employee Assistance Program, 24/7 Telemedicine The base pay for this position is generally between $120,000 and $155,000. Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. What we live by At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work: Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible. Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time. Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world. Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status. This position will be posted for 120 days after 12/09/2025. Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. US Base Pay Range $130,000—$145,000 USD What we live by At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work: Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible. Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time. Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world. Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.