Pigment

Transform business requirements into advanced models, develop architecture documentation, and lead projects to improve methodologies. | At least 3 years of experience with EPM platforms and in a consultative capacity in large organizations or consulting firms. | Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Solutions Architect, you work closely with customers to transform their existing solutions, spreadsheets, and business challenges into advanced, multi-dimensional models by designing and building corresponding Pigment applications and training customers to become self-sufficient in using the solution. You’ll also serve as a bridge between customer stakeholders and the product team, ensuring the development of the best planning platform. Additional Responsibilities • Understanding business requirements & documenting them • Participating and/or leading User Acceptance Testing and deployment • Integrating source software and migration solutions (connectors & APIs) • Develop design and architecture documentation • Lead cross-functional projects to develop and improve the best in breed methodology & processes • Manage the quality of implementation by partners Minimum Requirements • 3 years experience working hands on with an EPM platform as a partner, practitioner or modeler. • 3 years experience working in consultative capacity at a large company within financial services, technology, CPG, manufacturing, etc. or a management consulting firm that implements EPM platforms for large clients. Preferred Qualifications • MBA or other relevant advanced degree preferred • Exceptionally skilled in building complex systems and explaining them to all stakeholders so they are simple to use & maintain • At ease with a high volume of unstructured data which you’ll need to structure & validate • A great learner, especially of new domains; we work for very diverse customer use cases & client companies • Ability to adapt to a rapidly changing product and respond strategically to customer needs • Experience meeting multiple objectives in an entrepreneurial environment with little supervision What we offer • Competitive compensation package; Annual Salary Range: 140,000 to 210,000 OTE • Stock options to ensure you have a stake in Pigment's growth • Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones • We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies • Trust and flexible working hours • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and San Francisco • High-end equipment (based on stock/availability) to do your work in the best conditions • Employer-sponsored 401(k), enabling you to prepare for retirement • Remote-friendly environment How we work • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations $140,000 - $210,000 a year We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Collaborate with clients to optimize their use of the platform, conduct workspace audits, and identify product improvement opportunities. | Minimum 6 years in a technical, client-facing role with strong data analysis, API, and finance modeling experience. | Hybrid Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform. Additional Responsibilities: • Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges • Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts • Run audits on our clients’ workspaces • Enrich and maintain our Success Plan offering to uphold industry standards of excellence • Collaborate with Product & R&D to identify areas of opportunity for product enhancements Minimum Qualifications: • 6 years of experience as a Solution Architect or a similar technical, client-facing role • Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives-Strong EPM modeling experience Preferred Qualifications: • Ability to quickly identify a technical challenge and communicate solutions to clients • Proven ability to lead multiple projects with internal & external stakeholders • Experience with finance processes or other use cases (such as supply chain, SPM, Workforce) • Experience in data analysis, data flows & connections (SQL, API) What We Offer: • Competitive compensation package: $140,000 - $160,000 (NYC & SF) • Stock options to ensure you have a stake in Pigment's growth • Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones • We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies • Trust and flexible working hours • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and soon San Francisco • High-end equipment (based on stock/availability) to do your work in the best conditions • Employer-sponsored 401(k), enabling you to prepare for retirement How We Work: • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations $140,000 - $160,000 a year We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Transform business challenges into advanced models, develop documentation, lead projects, and ensure quality implementation. | Minimum 3 years experience with EPM platforms and in a consultative capacity at a large organization or consulting firm. | Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Solutions Architect, you work closely with customers to transform their existing solutions, spreadsheets, and business challenges into advanced, multi-dimensional models by designing and building corresponding Pigment applications and training customers to become self-sufficient in using the solution. You’ll also serve as a bridge between customer stakeholders and the product team, ensuring the development of the best planning platform. Additional Responsibilities • Understanding business requirements & documenting them • Participating and/or leading User Acceptance Testing and deployment • Integrating source software and migration solutions (connectors & APIs) • Develop design and architecture documentation • Lead cross-functional projects to develop and improve the best in breed methodology & processes • Manage the quality of implementation by partners Minimum Requirements • 3 years experience working hands on with an EPM platform as a partner, practitioner or modeler. • 3 years experience working in consultative capacity at a large company within financial services, technology, CPG, manufacturing, etc. or a management consulting firm that implements EPM platforms for large clients. Preferred Qualifications • MBA or other relevant advanced degree preferred • Exceptionally skilled in building complex systems and explaining them to all stakeholders so they are simple to use & maintain • At ease with a high volume of unstructured data which you’ll need to structure & validate • A great learner, especially of new domains; we work for very diverse customer use cases & client companies • Ability to adapt to a rapidly changing product and respond strategically to customer needs • Experience meeting multiple objectives in an entrepreneurial environment with little supervision What we offer • Competitive compensation package • Stock options to ensure you have a stake in Pigment's growth • Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones • We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and soon San Francisco • High-end equipment (based on stock/availability) to do your work in the best conditions • Employer-sponsored 401(k), enabling you to prepare for retirement How we work • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Lead and mentor a customer success team, build executive partnerships, drive customer adoption and retention, manage escalations, and collaborate cross-functionally to deliver measurable business outcomes. | 8+ years in SaaS customer success or account management, strong leadership and executive relationship skills, strategic and analytical mindset, experience with SaaS platform deployment, and excellent communication and collaboration abilities. | Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Lead at Pigment, you will play a critical role in ensuring customers achieve lasting success while leading and empowering a team of skilled Customer Success Managers. You will build strong executive partnerships by establishing trusted advisor relationships with customer executives and sponsors, driving advocacy, satisfaction, and long-term value. A key part of your role will be defining and tracking key performance indicators for both your team and their customer accounts, creating and executing plans that deliver measurable outcomes. You will ensure a consistent and high-quality customer journey from onboarding through renewal, and you’ll handle escalations with professionalism, maintaining trust with senior stakeholders and internal teams alike. Additional Responsibilities: • Lead & mentor the team: Guide, coach, and support Customer Success Managers to strengthen relationships, deliver business value, and drive account growth. • Get hands-on: Work alongside your team to manage implementations and ensure customers realize the full value of Pigment with strong adoption. • Build executive partnerships: Establish trusted advisor relationships with customer executives and sponsors, driving advocacy, satisfaction, and long-term success. • Drive measurable outcomes: Define and track KPIs for your team and accounts, creating and executing plans that deliver results. Ensure consistent execution of the customer journey—from onboarding through renewals. Navigate escalations with professionalism, building trust with senior stakeholders and internal teams. • Expand business impact: Partner across customer organizations to uncover new use cases, drive expansion, and maximize business value. • Deliver impact with excellence: Lead trainings, deliver engaging presentations, and design creative, practical solutions that inspire customers. • Build community & thought leadership: Contribute to Pigment’s customer community through events, content, and best-practice sharing. • Shape the product: Develop deep product expertise and collaborate closely with Product to influence vision, roadmap, and customer experience. • Collaborate across teams: Partner with Sales, Professional Services, Partner and Product to align strategies and deliver a seamless customer experience. Share insights and feedback to inform Pigment’s roadmap and go-to-market approach. Minimum Requirements: • BA/BS required; MBA or advanced degree preferred, EPM or Finance Experience Preferred. • 8 years of experience in Customer Success, Account Management, or Professional Services at a software/SaaS company. Preferred Qualifications: • Empathetic, empowering leader: You inspire your team while living Pigment’s values—Thrive Together, Never Settle, Go For It, and Be Real, Be Humble. • Executive relationship builder: Proven ability to engage senior stakeholders and build trusted, long-term partnerships. • Strong communicator & presenter: Skilled at simplifying complex solutions and delivering compelling presentations to executives. • Strategic & analytical: Able to define goals, measure progress, and use data to drive better customer outcomes. • Deployment expertise: Experience in implementing SaaS platforms across organizations and driving long-term adoption. • Adaptable & resilient: Thrive in a fast-paced, high-growth environment with evolving priorities. • Collaborative problem-solver: Bring curiosity, creativity, and a strategic mindset to customer challenges and cross-functional work. What We Offer: • Competitive compensation package ($210,000 - $240,000 OTE) and equity • Flexible time off and remote work options • A diverse, inclusive, and mission-driven team culture • The opportunity to help shape a new category and create lasting impact How We Work: • Thrive Together: We win as a team, supporting each other and our customers. • Never Settle: We strive for excellence and continuous improvement. • Go For It: We take action, learn fast, and grow through experimentation. • Be Real, Be Humble: We value authenticity, feedback, and a growth mindset. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lead and mentor a team of Customer Success Managers while managing customer implementations, driving adoption, building executive partnerships, and expanding business impact. | 8+ years in Customer Success or related roles at SaaS companies, strong executive communication and relationship skills, strategic and analytical mindset, and experience driving SaaS platform adoption. | Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Lead, you’ll play a pivotal role in helping our customers achieve lasting success with Pigment while mentoring and empowering a team of talented Customer Success Managers. This is a true player-coach opportunity—you’ll guide your team to deliver impact while staying close to customers yourself. Additional Responsibilities: • Lead & mentor the team: Guide, coach, and support Customer Success Managers to strengthen relationships, deliver business value, and drive account growth. • Get hands-on: Work alongside your team to manage implementations and ensure customers realize the full value of Pigment with strong adoption. • Build executive partnerships: Establish trusted advisor relationships with customer executives and sponsors, driving advocacy, satisfaction, and long-term success. • Drive measurable outcomes: Define and track KPIs for your team and accounts, creating and executing plans that deliver results. Ensure consistent execution of the customer journey—from onboarding through renewals. Navigate escalations with professionalism, building trust with senior stakeholders and internal teams. • Expand business impact: Partner across customer organizations to uncover new use cases, drive expansion, and maximize business value. • Deliver impact with excellence: Lead trainings, deliver engaging presentations, and design creative, practical solutions that inspire customers. • Build community & thought leadership: Contribute to Pigment’s customer community through events, content, and best-practice sharing. • Shape the product: Develop deep product expertise and collaborate closely with Product to influence vision, roadmap, and customer experience. • Collaborate across teams: Partner with Sales, Professional Services, Partner and Product to align strategies and deliver a seamless customer experience. Share insights and feedback to inform Pigment’s roadmap and go-to-market approach. Minimum Requirements: • BA/BS required; MBA or advanced degree preferred, EPM or Finance Experience Preferred. • 8 years of experience in Customer Success, Account Management, or Professional Services at a software/SaaS company. Preferred Qualifications: • Empathetic, empowering leader: You inspire your team while living Pigment’s values—Thrive Together, Never Settle, Go For It, and Be Real, Be Humble. • Executive relationship builder: Proven ability to engage senior stakeholders and build trusted, long-term partnerships. • Strong communicator & presenter: Skilled at simplifying complex solutions and delivering compelling presentations to executives. • Strategic & analytical: Able to define goals, measure progress, and use data to drive better customer outcomes. • Deployment expertise: Experience in implementing SaaS platforms across organizations and driving long-term adoption. • Adaptable & resilient: Thrive in a fast-paced, high-growth environment with evolving priorities. • Collaborative problem-solver: Bring curiosity, creativity, and a strategic mindset to customer challenges and cross-functional work. What We Offer: • Competitive compensation package ($210,000 - $240,000 OTE) and equity • Flexible time off and remote work options • A diverse, inclusive, and mission-driven team culture • The opportunity to help shape a new category and create lasting impact How We Work: • Thrive Together: We win as a team, supporting each other and our customers. • Never Settle: We strive for excellence and continuous improvement. • Go For It: We take action, learn fast, and grow through experimentation. • Be Real, Be Humble: We value authenticity, feedback, and a growth mindset. $210,000 - $240,000 a year We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Manage enterprise customer accounts to drive adoption, satisfaction, renewals, and expansion of the Pigment SaaS platform through presentations, training, and strategic engagement. | Requires 3+ years in customer success or account management in SaaS, proven enterprise account management, strong executive communication, and ability to drive SaaS adoption and engagement. | Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value Enterprise accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities: • Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. • Navigate through multiple departments within an organization to expand use cases and the business value of Pigment. • Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. • Lead the development of the Pigment community through thought leadership, events, and developing best practices. • Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements: • BA/BS degree required, MBA or other relevant advanced degree preferred. • 3 years of experience in customer success, account management or a similar role within a software/SaaS company. • You have a proven track record of effectively managing a high-volume of Enterprise-level accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications: • 5 years of experience in account management, sales, or professional services at a software/SaaS company. • Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. • Experience preparing and delivering presentations targeted to a senior audience. • Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. • Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement. • Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer: • Competitive compensation package, Salary Range: $150,000 - 165,000 OTE • We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London • High-end equipment (based on stock/availability) to do your work in the best conditions How we work: • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet. • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community. • Go for it: We are biased toward action. Every action leads to learning and these learnings get us one step closer to our mission. • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment. $150,000 - $165,000 a year We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.