PHIL

Lead the strategic direction and roadmap of a prescription fulfillment platform, collaborating cross-functionally to improve operations and patient outcomes. | 10+ years product management experience with 3+ years in operations-heavy platforms, strong strategic and leadership skills, data fluency, and healthcare or logistics experience preferred. | Company Overview Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview PHIL is seeking a Principal Product Manager to lead the strategic direction of our prescription fulfillment platform. In this high-impact role, you will own the end-to-end product vision for how prescriptions are processed, filled, and delivered—driving meaningful outcomes for patients, providers, and our internal pharmacy teams. You will serve as a cross-functional thought leader, working closely with Engineering, Design, Pharmacy Operations, and Fulfillment Partners to expand our capabilities, scale our infrastructure, and improve quality and efficiency across the board. This is a critical role at the intersection of product innovation, operational excellence, and patient impact. Responsibilities Own and evolve the strategic roadmap for PHIL’s prescription operations platform, aligning technical capabilities with business priorities and patient needs Drive product thinking across internal and external operations, identifying and solving complex workflow challenges within pharmacy operations, partner fulfillment, and medication delivery Develop and champion new platform capabilities to support expanded therapeutic categories and fulfillment models Set long-term success metrics and operational KPIs, and ensure the product roadmap is tightly aligned with measurable outcomes Partner cross-functionally with senior stakeholders across Product, Engineering, Pharmacy, Partner Operations, and Commercial teams to define priorities and deliver value Lead discovery efforts and user research to uncover hidden inefficiencies and opportunities for step-change improvements Mentor product team members and elevate the overall product craft through thought leadership, strategic rigor, and operational depth Qualifications 10+ years of product management experience, with at least 3 years owning operations-heavy platforms or internal tooling Proven ability to define and drive product strategy in complex, regulated, or mission-critical domains Demonstrated success leading cross-functional teams and aligning stakeholders around strategic product goals Strong fluency with data and metrics, including experience setting and managing product KPIs and operational SLAs Deep understanding of technical systems and the ability to collaborate effectively with engineering teams Demonstrated ability to influence senior leadership including C suite leaders on product strategy and prioritization, to optimize business outcomes. Experience working in healthcare, logistics, or fulfillment a plus A passion for improving patient care through thoughtful, scalable systems design Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Fully remote working environment Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision). 401(k) contribution opportunity. PHIL Inc. is an equal-opportunity employer.

Lead product analytics strategy, analyze user behavior, optimize funnels, support experimentation, and build dashboards to inform product decisions. | 8+ years in product analytics or related fields, strong SQL and BI tool skills, experience with A/B testing, and ability to influence product strategy. | Company Overview Founded in 2015, Phil is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview We are looking for a Director of Product Analytics to own product analytics at Phil. In this role, you’ll partner closely with Product, Engineering, Design, and Operations to uncover insights, monitor performance, and shape decisions that improve the patient and provider experience. You’ll lead deep dives into user behavior, optimize funnels, support experimentation, and help define the metrics that guide our product roadmap. As the first dedicated product analytics hire, you’ll have the opportunity to build foundational practices that influence the direction of our platform and business. Responsibilities Develop and execute the product analytics strategy aligned with company goals and product roadmap Own key product metrics and proactively identify opportunities to improve conversion, engagement, and operational behavior Conduct deep dive analyses to explain user behavior and inform product decisions Collaborate with Product and Engineering to define and track success metrics for new features and initiatives Design and evaluate A/B tests to assess impact and evaluate rollouts Build dashboards and reporting to make data accessible and actionable across the company Develop and maintain clear, trustworthy data definitions and documentation Partner with cross-functional teams to drive a culture of data-informed decision making Requirements 8+ years of experience in product analytics, data science, or related fields Experience analyzing user funnels, cohorts, retention, and product usage Ability to communicate insights clearly and influence product strategy Experience with A/B testing frameworks and experimental design Strong SQL skills and comfort working directly with data warehouses and BI tools (e.g. Looker, Tableau, Mixpanel, etc) Comfortable working in a fast-paced, ambiguous environment with cross-functional partners Prior experience in an operations-heavy platform is a plus Benefits Ground floor opportunity with one of the fastest-growing healthtech startups Competitive compensation Full benefits (medical, dental, vision) 401(k) contribution opportunity Solving a problem that matters PHIL inc is an equal opportunity employer