PharMerica

Processing patient referrals, verifying insurance, and coordinating with healthcare teams. | High school diploma or equivalent, experience with insurance and healthcare documentation, strong communication skills. | Our Company Amerita Overview Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location branch. Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. As a core member of the Intake team, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions. Amerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referrals sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients. Schedule Monday - Friday 8:00am - 4:30pm 10:00am - 6:30pm 9:30 am - 6:00 pm • Competitive Pay • Health, Dental, Vision & Life Insurance • Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off • Tuition Reimbursement • Employee Discount Program & DailyPay • 401k • Pet Insurance Responsibilities • Responsible for processing referrals received from referral sources. • Ensures that all required documentation has been received to process the referral timely • Ensures Intake referral checklists are complete • Enters patient demographic, clinical, and insurance and authorization information into the computer system • Coordinates with other departments including Sales, Access and clinical staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery • Ensures that insurance verification is completed and patient has accepted financial responsibility prior to initial shipment. • Completes documentation of progress notes in computer system • Notifies patients/caregivers regarding insurance coverage and payment responsibilities • Maintains confidentiality of patient and proprietary information. • Other duties as assigned • Supervisory Responsibility: No Qualifications • High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred • Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies • Knowledge of insurance verification and pre-certification procedures • Understands the scope of services that Amerita can provide • Strong verbal and written communication skills • *To perform this role will require constantly sitting, standing and typing on a keyboard with fingers, and occasionally walking, bending, and reaching. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs** About Our Line Of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X . Salary Range USD $23.00 - $26.00 / Hour

Collections Analysts are responsible for the research, collection, and resolution of assigned account portfolios. They work with facilities to explain bills and follow up on past due accounts using approved collection techniques. | Candidates must have a high school diploma or equivalent and at least one year of billing and/or collections experience. Strong proficiency in MS Office and communication skills are also required. | Our Company PharMerica Overview Our Collections Analysts are responsible for the research, collection and/or resolution of an assigned account portfolio in accordance with PharMerica’s Collections Policy and Procedures and the Consumer Credit Protection Act of 1977. Our finance and accounting departments focuses on the organization's financial management strategies and execution. Our Collections Analysts are integral members of our finance teams. This is a remote position. Applicants can live any where within the continental USA. Post- training schedule: Monday - Fridy 9:30am - 6:00pm Mountain Time Must be able to work effectively in Mountain Time Zone hours. This is not negotiable. If this piques your interest, read more below and apply today! • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays Responsibilities Responsible for collection efforts of facility level accounts for services rendered by PharMerica and the reconciliation of any balance variances which may include partial payments, double payments and/or credits. Works with facilities, receiving in/out bound telephone calls and/or emails, providing customer service through explaining their bill and following-up on past due accounts using approved collection techniques Identifies at-risk accounts and brings them to the attention of the management team and account managers Document collection efforts with clear and concise notes Works with internal and external customers, including facility owners, CEOs, to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account balances and relieve AR in a timely manner Productivity records will also be maintained Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication Works with Facility Collection Director/Manager/Supervisor and other members of the management team in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence Works with Facility Collections Manager/Supervisor and other members of the management team on special projects as needed Performs other tasks as assigned Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Qualifications High School graduate, GED or equivalent experience One year billing and/or collections experience Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience preferred Data entry, Strong proficiency with MS Excel, Word, Webex, MS Teams, and basic computer knowledge Medical billing and coding experience desired Strong written and verbal Communication, Problem Solving, Analytical Skills, Detail Orientation, can work individually and within a Team About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmerica.com. Follow us on Facebook, LinkedIn, and X. Salary Range USD $17.00 - $18.00 / Hour