Penn Mutual

Lead reliability strategy, architecture, and incident management for critical systems in a regulated financial environment. | 6–10+ years in SRE or software engineering with AWS and distributed systems expertise, bachelor's degree, strong programming and incident response experience. | Job Description: Penn Mutual is seeking a Senior Site Reliability Engineer (Senior SRE) to help evolve reliability practices across business-critical systems in a highly regulated financial services environment. This role is a hands-on technical leader responsible for designing, implementing, and advancing reliability across complex, distributed systems. You will deliver reliability strategy through automation, observability, and architectural guidance while remaining hands-on in development, release, and incident triage. Senior SREs operate with significant autonomy, tackle ambiguous problems, and influence system design upstream with the overall goal of delivering change in reliable and measurable ways to key stakeholders. Key Responsibilities Reliability Strategy & Architecture Lead reliability availability, scalability, and recovery design for critical systems. Define and evolve SLOs, SLIs, and error budget practices across services. Identify systemic reliability risks and drive cross-team remediation efforts. Influence application and platform architecture to improve operational outcomes. Advanced Incident Management Act as a technical lead during major incidents and complex outages. Drive high-quality root cause analysis and recommend corrective actions. Improve incident response processes, tooling, and runbooks. Automation & Engineering Excellence Design and implement advanced automation to eliminate operational toil at scale. Build and maintain shared SRE tooling and platforms. Set engineering standards for reliability-focused code and operational practices. Review and improve CI/CD, deployment, and rollback strategies. Release & Change Leadership Partner with Release and Change Management to automate release practices. Lead risk assessments for high impact changes and releases. Ensure compliance requirements are met without sacrificing engineering velocity. Serve as a reliability authority for release readiness decisions. Mentorship & Influence Mentor junior SREs and junior engineers through technical guidance and review. Lead by example in operational excellence and engineering rigor. Influence reliability culture across engineering and product teams. Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. 6–10+ years of experience in SRE, software engineering, platform, or DevOps roles. Professional experience in performing root cause analysis on incidents, documenting SRE systems and usage. Strong programming skills with professional experience in multiple languages. Deep experience with AWS and distributed systems. Advanced knowledge of observability, ITSM, and reliability engineering principles. Proven ability to operate effectively in complex, regulated environments. Experience with use/implementation of observability tools (metrics, logs, tracing) Experience with CI/CD pipelines and deployment automation. Experience with Root Cause Analysis investigation/documentation Familiarity with containerization and orchestration technologies. Strong troubleshooting and analytical skills. Preferred Qualifications Experience with IaC (CloudFormation). Experience with application frameworks (Spring, Spring Boot, React, Angular) Experience with application servers/containers (Tomcat, Netty, Node.JS, Next.JS) Experience with relational and non-relational databases and related ORM/drivers. Experience working in Agile/Scrum environments. Experience with ITSM tools (ServiceNow or similar). Experience with ITIL-aligned change and release processes. Familiarity of security compliance frameworks (ISO 27001, SOC 2). Base Salary Range - $128,000-$165,000 For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com. Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.

Serve as trusted advisor driving talent strategies, organizational effectiveness, leadership development, associate relations, change initiatives, and workforce data analysis. | Bachelor's degree and 8+ years HR experience required; master's degree, HR certifications, and financial services experience preferred. | Job Description: People are our business and our passion. As a trusted and strategic partner for those we serve, we strive to bring out the best in our people, teams, and company. We do this by creating and sustaining a values-driven, relationship-based culture where we take pride in doing the right thing, both today and tomorrow. The Senior HR Business Partner serves as a trusted advisor to leaders and teams, helping to shape talent strategies, strengthen organizational effectiveness, and support business objectives. This role partners closely with leaders across the organization to drive engagement, leadership effectiveness, workforce planning, talent development, and change initiatives while ensuring an exceptional associate experience. We've embraced a flexible, hybrid approach to work. Based on your role and personal preference, we empower you to choose where you work best. Responsibilities • Partner with leaders and teams to align people strategies with business priorities and organizational goals. • Serve as a trusted advisor and coach to leaders on organizational effectiveness, leadership development, employee engagement, talent management, and change leadership. • Provide strategic guidance and support related to performance management, talent assessment, succession planning, and workforce planning. • Consult with leaders on complex associate relations matters, policy interpretation, and organizational challenges while balancing business needs and risk mitigation. • Lead and support organizational change initiatives, helping leaders navigate growth, transformation, and evolving business needs. • Analyze workforce and talent data, identify trends, and make recommendations to improve engagement, retention, performance, and organizational effectiveness. • Partner with Talent Acquisition, Learning & Development, Total Rewards, and other HR Centers of Excellence to deliver integrated talent solutions. • Conduct investigations and partner with Legal, Compliance, and other stakeholders as appropriate. • Participate in and lead cross-functional projects that advance people, culture, and business priorities. • Champion Penn Mutual's values, culture, and commitment to an exceptional associate experience. Skills and Abilities • Demonstrated ability to build trusted relationships, influence outcomes, and effectively partner with leaders at all levels. • Strong business acumen with the ability to align people strategies to organizational objectives. • Proven leadership coaching, consulting, communication, and stakeholder management skills. • Ability to navigate ambiguity, manage competing priorities, and drive results in a dynamic environment. • Strong analytical, problem-solving, and decision-making capabilities, supported by sound judgment and discretion. • Collaborative, resourceful, and highly effective at influencing across teams and functions without direct authority. Education • Bachelor's degree in Human Resources, Business Administration, or a related field required. Master’s degree in Human Resources preferred. • PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred. Experience • 8+ years of progressive Human Resources experience, including HR Business Partner, Employee Relations, Organizational Development, Talent Management, or related leadership support responsibilities. • Financial services or other highly regulated industry experience preferred. Base Salary Range - $155,000 - $175,000 For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com. Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.