Pei Wei Asian Diner, LLC

Oversee restaurant operations, lead and develop management and staff, ensure compliance with safety and food standards, drive sales and profitability, and manage administrative tasks. | At least 2 years of General Manager experience, high school diploma or GED, strong leadership, sales, conflict management, and food safety skills. | Position Summary: The General Manager position is responsible for the operational excellence of his/her specified restaurant. The General Manager continually provides leadership and guidance to the restaurant management team and team members through promoting and maintaining all operating standards, processes, and recipes of Pei Wei Asian Kitchen. The General Manager ensures the creation of a safe and sanitary environment and fosters a quality guest and employee experience. The General Manager drives and builds sales and profitability. Essential Functions: • Ensures operational excellence of his/her designated restaurant • Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant • Implements, cascades, and sustains company initiatives and goals • Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily • Fosters a safe, respectful, and quality employee experience • Supervises, assigns, and delegates task(s) appropriately to management and hourly team members • Recruits, hires, and trains a full team following internal training specifications for each job position • Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities; Food and Labor Costs; Safety and Sanitation • Acts as a goodwill ambassador to the community of Pei Wei • Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered • Ensures that all state and federal safety and sanitation guidelines are being followed • Ensures regular repairs and maintenance of the restaurant in a timely manner • Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling • Performs regular line checks to maintain all product quality standards • Makes sure that all prep lists and order guides are complete • Takes responsibility for all cost and food inventories • Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current Requirements: Experience: • External Candidates: 2 years General Manager experience • Internal Candidates: 6 months Pei Wei Sr./Assistant Manager position Education: • High School diploma or GED required Requirements: Competencies: Sales Building • Consistently identifies opportunities to build incremental sales growth • Creates a sales culture among team members • Leverages reports to identify drivers in sales trends • Appropriately balances profitability with sales growth Conflict Management • Steps up to conflicts and sees them as opportunities • Uses focused listening to get an accurate read on the situation quickly • Successfully resolves disputes with appropriate solutions • Monitors behaviors to prevent conflicts from resurfacing Building Teams • Develops an environment where everyone is invested in the team • Creates an atmosphere of open dialogue and feedback • Builds both team morale and individual team member engagement • Rallies the entire team behind key business goals and celebrates team successes Hiring and Staffing • Prioritizes hiring over short-term concerns • Leverages a variety of sources to find new, diverse talent • Thoroughly interviews candidates to prevent poor hires • Ensures new team members have a quality onboarding experience Emotional Intelligence • Knows personal strengths and limitations and works to develop in those areas • Can flex management style to fit the situation • Exhibits a balance of pride and humility • Understands his/her impact on others Embraces Change • Is comfortable with the idea that change never stops • Seeks to understand the reasons behind changes if they are not clear • Works through personal concerns with change quickly • Provides constructive feedback on further improvement after change implementation Scheduling Effectively • Creates great schedules to maximize the guest experience while controlling unnecessary labor costs • Schedules to meet the needs of the business while being considerate of team member needs • Frequently evaluates business trends and adjusts schedule accordingly • Ensures team member schedules are posted in advance and minimizes last minute changes Food Safety Focus • Creates an environment where sanitation is non-negotiable • Ensures team members understand the impact of food safety on the brand • Constantly monitors factors that impact food safety and proactively addresses potential concerns • Immediately escalates any food safety concerns Driving Results • Consistently delivers results in key performance metrics • Holds others accountable for results while also exhibiting personal accountability for team results • Sets and communicates appropriate priorities and tracks progress • Doesn't sacrifice long-term results to achieve short term metrics Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Manage dining room and kitchen operations, lead and train staff, ensure food quality and safety, handle guest service issues, and assist the General Manager in business and staffing goals. | At least 2 years of management experience in a restaurant setting and a high school diploma or GED. | Position Summary: The Assistant Manager reports directly to the General Manager and requires little direction in performing their job functions and leading the restaurant team. This position is responsible for managing and executing all dining room and kitchen functions to established Pei Wei operational standards. The Assistant Manager must effectively communicate with all levels of employees and management and assumes all leadership responsibilities over the restaurant when the General Manager is not present. Essential Functions: • Handles guest service issues professionally and with composure • Fosters a safe, respectful and quality employee experience • Partners with the GM to identify and address opportunities to increase business results using the P&L • Accountable for following and executing all state safety and sanitation guidelines • Consistently ensures proper timing and production of all food orders • Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes • Is responsible for maintaining all product quality standards by performing regular line checks • Thoroughly completes all prep lists, order guides, and all cost and food inventories • Supports the goals of the business (including but not limited to food costs, labor, and team member retention). • Supervises, assigns, and delegates tasks and gives direction to all staff and other members of management • Is responsible for assisting the General Manager in recruiting, hiring, training • Acts as a goodwill ambassador to the community of Pei Wei • Is responsible for regular repairs and maintenance of the restaurant • Is responsible for assisting the General Manager in the development of other managers and Shift Leaders • Is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc. • Partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals. Requirements: Experience: • External Candidates: 2 years management experience • Internal Candidates: 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year pervious restaurant management experience Education: • High School diploma or GED preferred Requirements: Competencies: Decision Making • Applies data from multiple sources as well as experience to support fact-based decisions • Makes decisions in a timely manner • Decisions balance urgency with long-term execution • Decisions demonstrate good judgement Adaptive Learning Enjoys the challenge of unfamiliar tasks • Quickly grasps and applies new concepts • Leverages previous experiences and learning to solve new problems • Reviews successes and failures for clues to drive future improvement Four-wall Focus • Completes FOH and BOH certification • Is equally competent in FOH and BOH • Has the knowledge and ability to train team members in all positions • Recognizes how FOH and BOH impact each other and the overall guest experience Coaching Performance • Consistently observes team member behaviors and identifies frequent coaching opportunities • Provides constructive coaching in a manner which builds team member confidence and performance • Models desired behaviors to support coaching • Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs. during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Manage daily restaurant operations including staff supervision, food quality, inventory, customer service, and support the General Manager in business goals. | Requires at least 2 years of management experience, high school diploma or GED preferred, and competencies in decision making, adaptive learning, coaching, and operational knowledge of front and back of house. | Position Summary: The Assistant Manager reports directly to the General Manager and requires little direction in performing their job functions and leading the restaurant team. This position is responsible for managing and executing all dining room and kitchen functions to established Pei Wei operational standards. The Assistant Manager must effectively communicate with all levels of employees and management and assumes all leadership responsibilities over the restaurant when the General Manager is not present. Essential Functions: • Handles guest service issues professionally and with composure • Fosters a safe, respectful and quality employee experience • Partners with the GM to identify and address opportunities to increase business results using the P&L • Accountable for following and executing all state safety and sanitation guidelines • Consistently ensures proper timing and production of all food orders • Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes • Is responsible for maintaining all product quality standards by performing regular line checks • Thoroughly completes all prep lists, order guides, and all cost and food inventories • Supports the goals of the business (including but not limited to food costs, labor, and team member retention). • Supervises, assigns, and delegates tasks and gives direction to all staff and other members of management • Is responsible for assisting the General Manager in recruiting, hiring, training • Acts as a goodwill ambassador to the community of Pei Wei • Is responsible for regular repairs and maintenance of the restaurant • Is responsible for assisting the General Manager in the development of other managers and Shift Leaders • Is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc. • Partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals. Requirements: Experience: • External Candidates: 2 years management experience • Internal Candidates: 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year pervious restaurant management experience Education: • High School diploma or GED preferred Requirements: Competencies: Decision Making • Applies data from multiple sources as well as experience to support fact-based decisions • Makes decisions in a timely manner • Decisions balance urgency with long-term execution • Decisions demonstrate good judgement Adaptive Learning Enjoys the challenge of unfamiliar tasks • Quickly grasps and applies new concepts • Leverages previous experiences and learning to solve new problems • Reviews successes and failures for clues to drive future improvement Four-wall Focus • Completes FOH and BOH certification • Is equally competent in FOH and BOH • Has the knowledge and ability to train team members in all positions • Recognizes how FOH and BOH impact each other and the overall guest experience Coaching Performance • Consistently observes team member behaviors and identifies frequent coaching opportunities • Provides constructive coaching in a manner which builds team member confidence and performance • Models desired behaviors to support coaching • Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs. during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Lead restaurant operations, manage staff, ensure customer satisfaction, maintain safety and sanitation, and drive sales and profitability. | At least 2 years general manager experience, high school diploma or GED, strong leadership and operational skills, and ability to manage food safety and team performance. | Position Summary: The General Manager position is responsible for the operational excellence of his/her specified restaurant. The General Manager continually provides leadership and guidance to the restaurant management team and team members through promoting and maintaining all operating standards, processes, and recipes of Pei Wei Asian Kitchen. The General Manager ensures the creation of a safe and sanitary environment and fosters a quality guest and employee experience. The General Manager drives and builds sales and profitability. Essential Functions: • Ensures operational excellence of his/her designated restaurant • Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant • Implements, cascades, and sustains company initiatives and goals • Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily • Fosters a safe, respectful, and quality employee experience • Supervises, assigns, and delegates task(s) appropriately to management and hourly team members • Recruits, hires, and trains a full team following internal training specifications for each job position • Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities; Food and Labor Costs; Safety and Sanitation • Acts as a goodwill ambassador to the community of Pei Wei • Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered • Ensures that all state and federal safety and sanitation guidelines are being followed • Ensures regular repairs and maintenance of the restaurant in a timely manner • Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling • Performs regular line checks to maintain all product quality standards • Makes sure that all prep lists and order guides are complete • Takes responsibility for all cost and food inventories • Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current Requirements: Experience: • External Candidates: 2 years General Manager experience • Internal Candidates: 6 months Pei Wei Sr./Assistant Manager position Education: • High School diploma or GED required Requirements: Competencies: Sales Building • Consistently identifies opportunities to build incremental sales growth • Creates a sales culture among team members • Leverages reports to identify drivers in sales trends • Appropriately balances profitability with sales growth Conflict Management • Steps up to conflicts and sees them as opportunities • Uses focused listening to get an accurate read on the situation quickly • Successfully resolves disputes with appropriate solutions • Monitors behaviors to prevent conflicts from resurfacing Building Teams • Develops an environment where everyone is invested in the team • Creates an atmosphere of open dialogue and feedback • Builds both team morale and individual team member engagement • Rallies the entire team behind key business goals and celebrates team successes Hiring and Staffing • Prioritizes hiring over short-term concerns • Leverages a variety of sources to find new, diverse talent • Thoroughly interviews candidates to prevent poor hires • Ensures new team members have a quality onboarding experience Emotional Intelligence • Knows personal strengths and limitations and works to develop in those areas • Can flex management style to fit the situation • Exhibits a balance of pride and humility • Understands his/her impact on others Embraces Change • Is comfortable with the idea that change never stops • Seeks to understand the reasons behind changes if they are not clear • Works through personal concerns with change quickly • Provides constructive feedback on further improvement after change implementation Scheduling Effectively • Creates great schedules to maximize the guest experience while controlling unnecessary labor costs • Schedules to meet the needs of the business while being considerate of team member needs • Frequently evaluates business trends and adjusts schedule accordingly • Ensures team member schedules are posted in advance and minimizes last minute changes Food Safety Focus • Creates an environment where sanitation is non-negotiable • Ensures team members understand the impact of food safety on the brand • Constantly monitors factors that impact food safety and proactively addresses potential concerns • Immediately escalates any food safety concerns Driving Results • Consistently delivers results in key performance metrics • Holds others accountable for results while also exhibiting personal accountability for team results • Sets and communicates appropriate priorities and tracks progress • Doesn't sacrifice long-term results to achieve short term metrics Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Oversee daily restaurant operations, lead and develop management and staff, ensure compliance with safety and quality standards, drive sales and profitability, and manage administrative tasks. | At least 2 years of General Manager experience or 6 months as Pei Wei Sr./Assistant Manager, high school diploma or GED, strong leadership, sales, conflict management, and food safety skills. | Position Summary: The General Manager position is responsible for the operational excellence of his/her specified restaurant. The General Manager continually provides leadership and guidance to the restaurant management team and team members through promoting and maintaining all operating standards, processes, and recipes of Pei Wei Asian Kitchen. The General Manager ensures the creation of a safe and sanitary environment and fosters a quality guest and employee experience. The General Manager drives and builds sales and profitability. Essential Functions: • Ensures operational excellence of his/her designated restaurant • Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant • Implements, cascades, and sustains company initiatives and goals • Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily • Fosters a safe, respectful, and quality employee experience • Supervises, assigns, and delegates task(s) appropriately to management and hourly team members • Recruits, hires, and trains a full team following internal training specifications for each job position • Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities; Food and Labor Costs; Safety and Sanitation • Acts as a goodwill ambassador to the community of Pei Wei • Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered • Ensures that all state and federal safety and sanitation guidelines are being followed • Ensures regular repairs and maintenance of the restaurant in a timely manner • Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling • Performs regular line checks to maintain all product quality standards • Makes sure that all prep lists and order guides are complete • Takes responsibility for all cost and food inventories • Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current Requirements: Experience: • External Candidates: 2 years General Manager experience • Internal Candidates: 6 months Pei Wei Sr./Assistant Manager position Education: • High School diploma or GED required Requirements: Competencies: Sales Building • Consistently identifies opportunities to build incremental sales growth • Creates a sales culture among team members • Leverages reports to identify drivers in sales trends • Appropriately balances profitability with sales growth Conflict Management • Steps up to conflicts and sees them as opportunities • Uses focused listening to get an accurate read on the situation quickly • Successfully resolves disputes with appropriate solutions • Monitors behaviors to prevent conflicts from resurfacing Building Teams • Develops an environment where everyone is invested in the team • Creates an atmosphere of open dialogue and feedback • Builds both team morale and individual team member engagement • Rallies the entire team behind key business goals and celebrates team successes Hiring and Staffing • Prioritizes hiring over short-term concerns • Leverages a variety of sources to find new, diverse talent • Thoroughly interviews candidates to prevent poor hires • Ensures new team members have a quality onboarding experience Emotional Intelligence • Knows personal strengths and limitations and works to develop in those areas • Can flex management style to fit the situation • Exhibits a balance of pride and humility • Understands his/her impact on others Embraces Change • Is comfortable with the idea that change never stops • Seeks to understand the reasons behind changes if they are not clear • Works through personal concerns with change quickly • Provides constructive feedback on further improvement after change implementation Scheduling Effectively • Creates great schedules to maximize the guest experience while controlling unnecessary labor costs • Schedules to meet the needs of the business while being considerate of team member needs • Frequently evaluates business trends and adjusts schedule accordingly • Ensures team member schedules are posted in advance and minimizes last minute changes Food Safety Focus • Creates an environment where sanitation is non-negotiable • Ensures team members understand the impact of food safety on the brand • Constantly monitors factors that impact food safety and proactively addresses potential concerns • Immediately escalates any food safety concerns Driving Results • Consistently delivers results in key performance metrics • Holds others accountable for results while also exhibiting personal accountability for team results • Sets and communicates appropriate priorities and tracks progress • Doesn't sacrifice long-term results to achieve short term metrics Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Lead and oversee all restaurant operations including staff management, customer satisfaction, sales growth, compliance with safety and sanitation standards, and financial administration. | Requires at least 2 years of general manager experience, high school diploma or GED, strong leadership, sales, conflict management, and food safety skills. | Position Summary: The General Manager position is responsible for the operational excellence of his/her specified restaurant. The General Manager continually provides leadership and guidance to the restaurant management team and team members through promoting and maintaining all operating standards, processes, and recipes of Pei Wei Asian Kitchen. The General Manager ensures the creation of a safe and sanitary environment and fosters a quality guest and employee experience. The General Manager drives and builds sales and profitability. Essential Functions: • Ensures operational excellence of his/her designated restaurant • Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant • Implements, cascades, and sustains company initiatives and goals • Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily • Fosters a safe, respectful, and quality employee experience • Supervises, assigns, and delegates task(s) appropriately to management and hourly team members • Recruits, hires, and trains a full team following internal training specifications for each job position • Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities; Food and Labor Costs; Safety and Sanitation • Acts as a goodwill ambassador to the community of Pei Wei • Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered • Ensures that all state and federal safety and sanitation guidelines are being followed • Ensures regular repairs and maintenance of the restaurant in a timely manner • Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling • Performs regular line checks to maintain all product quality standards • Makes sure that all prep lists and order guides are complete • Takes responsibility for all cost and food inventories • Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current Requirements: Experience: • External Candidates: 2 years General Manager experience • Internal Candidates: 6 months Pei Wei Sr./Assistant Manager position Education: • High School diploma or GED required Requirements: Competencies: Sales Building • Consistently identifies opportunities to build incremental sales growth • Creates a sales culture among team members • Leverages reports to identify drivers in sales trends • Appropriately balances profitability with sales growth Conflict Management • Steps up to conflicts and sees them as opportunities • Uses focused listening to get an accurate read on the situation quickly • Successfully resolves disputes with appropriate solutions • Monitors behaviors to prevent conflicts from resurfacing Building Teams • Develops an environment where everyone is invested in the team • Creates an atmosphere of open dialogue and feedback • Builds both team morale and individual team member engagement • Rallies the entire team behind key business goals and celebrates team successes Hiring and Staffing • Prioritizes hiring over short-term concerns • Leverages a variety of sources to find new, diverse talent • Thoroughly interviews candidates to prevent poor hires • Ensures new team members have a quality onboarding experience Emotional Intelligence • Knows personal strengths and limitations and works to develop in those areas • Can flex management style to fit the situation • Exhibits a balance of pride and humility • Understands his/her impact on others Embraces Change • Is comfortable with the idea that change never stops • Seeks to understand the reasons behind changes if they are not clear • Works through personal concerns with change quickly • Provides constructive feedback on further improvement after change implementation Scheduling Effectively • Creates great schedules to maximize the guest experience while controlling unnecessary labor costs • Schedules to meet the needs of the business while being considerate of team member needs • Frequently evaluates business trends and adjusts schedule accordingly • Ensures team member schedules are posted in advance and minimizes last minute changes Food Safety Focus • Creates an environment where sanitation is non-negotiable • Ensures team members understand the impact of food safety on the brand • Constantly monitors factors that impact food safety and proactively addresses potential concerns • Immediately escalates any food safety concerns Driving Results • Consistently delivers results in key performance metrics • Holds others accountable for results while also exhibiting personal accountability for team results • Sets and communicates appropriate priorities and tracks progress • Doesn't sacrifice long-term results to achieve short term metrics Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Manage dining room and kitchen operations, supervise staff, ensure food quality and safety standards, assist General Manager with recruiting, training, and business results. | At least 2 years of management experience, high school diploma or GED preferred, ability to handle guest service issues, lead teams, and manage restaurant operations effectively. | Position Summary: The Assistant Manager reports directly to the General Manager and requires little direction in performing their job functions and leading the restaurant team. This position is responsible for managing and executing all dining room and kitchen functions to established Pei Wei operational standards. The Assistant Manager must effectively communicate with all levels of employees and management and assumes all leadership responsibilities over the restaurant when the General Manager is not present. Essential Functions: • Handles guest service issues professionally and with composure • Fosters a safe, respectful and quality employee experience • Partners with the GM to identify and address opportunities to increase business results using the P&L • Accountable for following and executing all state safety and sanitation guidelines • Consistently ensures proper timing and production of all food orders • Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes • Is responsible for maintaining all product quality standards by performing regular line checks • Thoroughly completes all prep lists, order guides, and all cost and food inventories • Supports the goals of the business (including but not limited to food costs, labor, and team member retention). • Supervises, assigns, and delegates tasks and gives direction to all staff and other members of management • Is responsible for assisting the General Manager in recruiting, hiring, training • Acts as a goodwill ambassador to the community of Pei Wei • Is responsible for regular repairs and maintenance of the restaurant • Is responsible for assisting the General Manager in the development of other managers and Shift Leaders • Is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc. • Partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals. Requirements: Experience: • External Candidates: 2 years management experience • Internal Candidates: 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year pervious restaurant management experience Education: • High School diploma or GED preferred Requirements: Competencies: Decision Making • Applies data from multiple sources as well as experience to support fact-based decisions • Makes decisions in a timely manner • Decisions balance urgency with long-term execution • Decisions demonstrate good judgement Adaptive Learning Enjoys the challenge of unfamiliar tasks • Quickly grasps and applies new concepts • Leverages previous experiences and learning to solve new problems • Reviews successes and failures for clues to drive future improvement Four-wall Focus • Completes FOH and BOH certification • Is equally competent in FOH and BOH • Has the knowledge and ability to train team members in all positions • Recognizes how FOH and BOH impact each other and the overall guest experience Coaching Performance • Consistently observes team member behaviors and identifies frequent coaching opportunities • Provides constructive coaching in a manner which builds team member confidence and performance • Models desired behaviors to support coaching • Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs. during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Oversee restaurant operations, lead and develop management and staff, ensure compliance with safety and quality standards, drive sales and profitability, and manage administrative tasks. | Minimum 2 years general manager experience, high school diploma or GED, strong leadership, sales building, conflict management, team building, scheduling, and food safety focus. | Position Summary: The General Manager position is responsible for the operational excellence of his/her specified restaurant. The General Manager continually provides leadership and guidance to the restaurant management team and team members through promoting and maintaining all operating standards, processes, and recipes of Pei Wei Asian Kitchen. The General Manager ensures the creation of a safe and sanitary environment and fosters a quality guest and employee experience. The General Manager drives and builds sales and profitability. Essential Functions: • Ensures operational excellence of his/her designated restaurant • Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant • Implements, cascades, and sustains company initiatives and goals • Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily • Fosters a safe, respectful, and quality employee experience • Supervises, assigns, and delegates task(s) appropriately to management and hourly team members • Recruits, hires, and trains a full team following internal training specifications for each job position • Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities; Food and Labor Costs; Safety and Sanitation • Acts as a goodwill ambassador to the community of Pei Wei • Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered • Ensures that all state and federal safety and sanitation guidelines are being followed • Ensures regular repairs and maintenance of the restaurant in a timely manner • Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling • Performs regular line checks to maintain all product quality standards • Makes sure that all prep lists and order guides are complete • Takes responsibility for all cost and food inventories • Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current Requirements: Experience: • External Candidates: 2 years General Manager experience • Internal Candidates: 6 months Pei Wei Sr./Assistant Manager position Education: • High School diploma or GED required Requirements: Competencies: Sales Building • Consistently identifies opportunities to build incremental sales growth • Creates a sales culture among team members • Leverages reports to identify drivers in sales trends • Appropriately balances profitability with sales growth Conflict Management • Steps up to conflicts and sees them as opportunities • Uses focused listening to get an accurate read on the situation quickly • Successfully resolves disputes with appropriate solutions • Monitors behaviors to prevent conflicts from resurfacing Building Teams • Develops an environment where everyone is invested in the team • Creates an atmosphere of open dialogue and feedback • Builds both team morale and individual team member engagement • Rallies the entire team behind key business goals and celebrates team successes Hiring and Staffing • Prioritizes hiring over short-term concerns • Leverages a variety of sources to find new, diverse talent • Thoroughly interviews candidates to prevent poor hires • Ensures new team members have a quality onboarding experience Emotional Intelligence • Knows personal strengths and limitations and works to develop in those areas • Can flex management style to fit the situation • Exhibits a balance of pride and humility • Understands his/her impact on others Embraces Change • Is comfortable with the idea that change never stops • Seeks to understand the reasons behind changes if they are not clear • Works through personal concerns with change quickly • Provides constructive feedback on further improvement after change implementation Scheduling Effectively • Creates great schedules to maximize the guest experience while controlling unnecessary labor costs • Schedules to meet the needs of the business while being considerate of team member needs • Frequently evaluates business trends and adjusts schedule accordingly • Ensures team member schedules are posted in advance and minimizes last minute changes Food Safety Focus • Creates an environment where sanitation is non-negotiable • Ensures team members understand the impact of food safety on the brand • Constantly monitors factors that impact food safety and proactively addresses potential concerns • Immediately escalates any food safety concerns Driving Results • Consistently delivers results in key performance metrics • Holds others accountable for results while also exhibiting personal accountability for team results • Sets and communicates appropriate priorities and tracks progress • Doesn't sacrifice long-term results to achieve short term metrics Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Manage and execute dining room and kitchen operations, lead staff, ensure quality and safety standards, and support the General Manager in business and staffing goals. | At least 2 years of management experience in restaurant settings, high school diploma or GED preferred, strong decision-making, coaching, and operational skills. | Position Summary: The Assistant Manager reports directly to the General Manager and requires little direction in performing their job functions and leading the restaurant team. This position is responsible for managing and executing all dining room and kitchen functions to established Pei Wei operational standards. The Assistant Manager must effectively communicate with all levels of employees and management and assumes all leadership responsibilities over the restaurant when the General Manager is not present. Essential Functions: • Handles guest service issues professionally and with composure • Fosters a safe, respectful and quality employee experience • Partners with the GM to identify and address opportunities to increase business results using the P&L • Accountable for following and executing all state safety and sanitation guidelines • Consistently ensures proper timing and production of all food orders • Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes • Is responsible for maintaining all product quality standards by performing regular line checks • Thoroughly completes all prep lists, order guides, and all cost and food inventories • Supports the goals of the business (including but not limited to food costs, labor, and team member retention). • Supervises, assigns, and delegates tasks and gives direction to all staff and other members of management • Is responsible for assisting the General Manager in recruiting, hiring, training • Acts as a goodwill ambassador to the community of Pei Wei • Is responsible for regular repairs and maintenance of the restaurant • Is responsible for assisting the General Manager in the development of other managers and Shift Leaders • Is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc. • Partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals. Requirements: Experience: • External Candidates: 2 years management experience • Internal Candidates: 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year pervious restaurant management experience Education: • High School diploma or GED preferred Requirements: Competencies: Decision Making • Applies data from multiple sources as well as experience to support fact-based decisions • Makes decisions in a timely manner • Decisions balance urgency with long-term execution • Decisions demonstrate good judgement Adaptive Learning Enjoys the challenge of unfamiliar tasks • Quickly grasps and applies new concepts • Leverages previous experiences and learning to solve new problems • Reviews successes and failures for clues to drive future improvement Four-wall Focus • Completes FOH and BOH certification • Is equally competent in FOH and BOH • Has the knowledge and ability to train team members in all positions • Recognizes how FOH and BOH impact each other and the overall guest experience Coaching Performance • Consistently observes team member behaviors and identifies frequent coaching opportunities • Provides constructive coaching in a manner which builds team member confidence and performance • Models desired behaviors to support coaching • Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs. during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Oversee restaurant operations, lead management team, ensure safety and sanitation, drive sales and profitability, and manage employee performance and hiring. | Minimum 2 years General Manager experience in restaurant operations, high school diploma or GED, food safety certification within 6 months, and strong leadership and operational skills. | Position Summary: The General Manager position is responsible for the operational excellence of his/her specified restaurant. The General Manager continually provides leadership and guidance to the restaurant management team and team members through promoting and maintaining all operating standards, processes, and recipes of Pei Wei Asian Kitchen. The General Manager ensures the creation of a safe and sanitary environment and fosters a quality guest and employee experience. The General Manager drives and builds sales and profitability. Essential Functions: • Ensures operational excellence of his/her designated restaurant • Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant • Implements, cascades, and sustains company initiatives and goals • Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily • Fosters a safe, respectful, and quality employee experience • Supervises, assigns, and delegates task(s) appropriately to management and hourly team members • Recruits, hires, and trains a full team following internal training specifications for each job position • Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities; Food and Labor Costs; Safety and Sanitation • Acts as a goodwill ambassador to the community of Pei Wei • Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered • Ensures that all state and federal safety and sanitation guidelines are being followed • Ensures regular repairs and maintenance of the restaurant in a timely manner • Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling • Performs regular line checks to maintain all product quality standards • Makes sure that all prep lists and order guides are complete • Takes responsibility for all cost and food inventories • Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current Requirements: Experience: • External Candidates: 2 years General Manager experience • Internal Candidates: 6 months Pei Wei Sr./Assistant Manager position Education: • High School diploma or GED required Requirements: Competencies: Sales Building • Consistently identifies opportunities to build incremental sales growth • Creates a sales culture among team members • Leverages reports to identify drivers in sales trends • Appropriately balances profitability with sales growth Conflict Management • Steps up to conflicts and sees them as opportunities • Uses focused listening to get an accurate read on the situation quickly • Successfully resolves disputes with appropriate solutions • Monitors behaviors to prevent conflicts from resurfacing Building Teams • Develops an environment where everyone is invested in the team • Creates an atmosphere of open dialogue and feedback • Builds both team morale and individual team member engagement • Rallies the entire team behind key business goals and celebrates team successes Hiring and Staffing • Prioritizes hiring over short-term concerns • Leverages a variety of sources to find new, diverse talent • Thoroughly interviews candidates to prevent poor hires • Ensures new team members have a quality onboarding experience Emotional Intelligence • Knows personal strengths and limitations and works to develop in those areas • Can flex management style to fit the situation • Exhibits a balance of pride and humility • Understands his/her impact on others Embraces Change • Is comfortable with the idea that change never stops • Seeks to understand the reasons behind changes if they are not clear • Works through personal concerns with change quickly • Provides constructive feedback on further improvement after change implementation Scheduling Effectively • Creates great schedules to maximize the guest experience while controlling unnecessary labor costs • Schedules to meet the needs of the business while being considerate of team member needs • Frequently evaluates business trends and adjusts schedule accordingly • Ensures team member schedules are posted in advance and minimizes last minute changes Food Safety Focus • Creates an environment where sanitation is non-negotiable • Ensures team members understand the impact of food safety on the brand • Constantly monitors factors that impact food safety and proactively addresses potential concerns • Immediately escalates any food safety concerns Driving Results • Consistently delivers results in key performance metrics • Holds others accountable for results while also exhibiting personal accountability for team results • Sets and communicates appropriate priorities and tracks progress • Doesn't sacrifice long-term results to achieve short term metrics Working Conditions: • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift • Must be able to stand and walk for periods of eight to ten hours in length each shift The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.