Pegasystems

Lead enterprise sales engagements and client relationships in federal healthcare, driving digital transformation and AI adoption. | 5+ years enterprise software or AI sales experience, federal healthcare exposure, proven complex deal closing, and C-suite credibility. | Search All Jobs Client Executive - Federal Healthcare Job Category: Sales Location: US - DC - Remote | US - Maryland - Remote | US - Virginia - Remote • Apply now • Share Share via Facebook Share via X Share via LinkedIn Share via Email Copying... Copied! Meet Our Team: As a Client Executive at Pega, you will lead enterprise sales engagements that help global brands apply AI to reimagine how their most critical work gets done, deliver predictable outcomes with predictable costs, and evolve their operations without breaking what works. Pega is the AI software for the decisions and processes enterprises can't afford to get wrong. You’ll work with clients to turn AI’s potential into decisions and processes they can trust at scale. In this senior enterprise software sales role, you will develop client relationships in both new and existing buying centers. Success in this role is defined by how you think, listen, and lead. Our top performers stand out through curiosity, strong discovery, prospecting instincts, compelling storytelling, business orchestration, and the ability to lead multi-level decision makers through ambiguity. Picture Yourself At Pega: You’ll own and advise C-level executives across Federal Healthcare on digital transformation while shaping industry conversations through thought leadership. You’ll drive Pega’s most strategic client transformation initiatives, build executive networks, and lead prospecting —owning the full sales cycle from pipeline creation to close for our industry leading solutions. What You'll Do At Pega: • Lead a cross-functional Client Growth team across the enterprise sales cycle. Open new buying centers via proactive hunting within strategic accounts, adapt and own deal strategy end to end with support from adjacent teams. Story-tell connecting business challenges to clear, measurable outcomes. • Orchestrate and influence internal cross functional teams as well as co-sell via ecosystem partners. • Translate client challenges into market insight that inform Pega’s GTM and product evolution. • Demonstrate accountability and adaptability with a growth mindset, embracing new ideas in this rapidly evolving marketplace to improve results for Pega and Clients. Who You Are: • You are a senior consultative enterprise seller who thrives in ambiguity, builds trust quickly with executive stakeholders, and converts strategy into action. You love to build new relationships showcasing the power of what technology can do to transform their client outcomes. • You are AI-curious, with enough technical fluency to be credible in modern enterprise conversations - relationship selling alone is not enough. You can engage meaningfully on topics including AI, workflow and platform architecture. • You are outcome driven and lean into a growth mindset by being commercially sharp and motivated to solve real business problems at scale. You can pivot quickly and are always prepared, comfortably leading an executive briefing, client workshop, internal presentation or deal review. • You operate with a team-first mindset, are highly accountable, and consistently elevate those around you. What You've Accomplished: • 5+ years of experience in enterprise software, AI, workflow or platform sales. Track record of adapting your sales approach to differing client contexts. Adept at credibly discussing a client’s AI architecture. • Experience selling into Federal Healthcare environments, with exposure to Defense Health or Military Health organizations preferred. • Proven success leading and closing complex, multi-stakeholder enterprise deals, including shaping opportunities from early discovery, proactive prospecting through execution. • Proven success hunting and prospecting into large, multi-complex environments looking to expand upon an existing software base or entirely into a greenfield business line. • Credibility with C suite leaders, partners and ecosystems to land and expand enterprise change. Evidence of influencing outcomes without relying on brand recognition or legacy relationships. Pega Offers You: • Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market • AI first and Growth Mindset organization investing and future-proofing the skills and experiences of our workforce. • The world’s most innovative organizations as reference-able clients • Fast-paced, exciting, collaborative, and rewarding sales environment with strong recognition culture. • Competitive salary, uncapped commission targets and Pega equity. Additional Information Base salary range for this role is 131,200 - 199,900 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage. Job ID: 23777 Ready to build a Blueprint? Choose the reinvention engine for your needs. For workflows & app design Reimagine your processes and turn any workflow into a build-ready application with confidence. Pega Blueprint™ For marketing & CX strategy design Visualize customer journeys and engagement strategies across all touchpoints and activate them. Pega Customer Engagement Blueprint™ Additional Information Base salary range for this role is 131,200 - 199,900 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage. Job ID: 23777

Lead strategic direction and operational execution of global systems integrator partnerships to drive growth and revenue. | 15+ years in GSI sales and alliance leadership with proven success managing complex global partner relationships and driving partner-led revenue growth. | Search All Jobs Senior Director, Global Partner Management Job Category: Alliances & Partners Location: US - New Jersey - Remote • Apply now • Share Share via Facebook Share via X Share via LinkedIn Share via Email Copying... Copied! Meet Our Team: You will play a pivotal leadership role in accelerating Pega’s growth through our most strategic Systems Integrator (SI) alliances Globally. This role sits at the intersection of executive partnership, go‑to‑market strategy, and field execution—driving SI brand awareness via sell‑with and sell‑through motions across Pega’s full portfolio in close alignment with product group and our direct sales organization. At Pega, we build software that powers real‑time decisioning, customer engagement, and operational excellence for some of the world’s most complex organizations. Recognized by analysts such as Forrester as the industry leader in Real‑Time Interaction Management, we challenge conventional approaches to one‑to‑one engagement and help enterprises unlock measurable customer and business value. Join a team where your work directly shapes partner strategy, market presence, and revenue outcomes—while building a career without boundaries. Picture Yourself At Pega: Pega is the global leader in cloud software for customer engagement and digital transformation. In this role, you will work with Global SI’s to leverage Pega’s market‑leading capabilities to influence how enterprises and public sector organizations modernize operations, improve customer experiences, and drive meaningful transformation at scale What You'll Do At Pega: • As a senior leader within the Alliances organization, you will own the strategic direction and operational rhythm of one or more priority SI partnerships. • Set and lead executive‑level alliance strategy Own strategic planning, executive governance, and operational cadence with priority SIs, ensuring alignment on joint investment areas, go‑to‑market priorities, and revenue outcomes. • Drive measurable partner‑led growth Partner closely with Sales leadership, Account Executives, and Alliance Executives to embed SI Cosell behaviors into core sales motions and accelerate pipeline creation, deal progression, and win rates. • Shape joint value propositions and sales plays Co‑create differentiated sales plays, joint solutions, and market messaging that position Pega and the SI as strategic transformation partners—reinforcing Pega’s brand and relevance in target industries. • Operate at the executive interface Build and sustain trusted C‑suite relationships within partner organizations, influencing strategy across consulting, delivery, industry verticals, and innovation practices. • Lead alliance marketing and field activation Define the strategy for Alliance events, sponsorships, and campaigns, ensuring they are tightly connected to sales priorities and deliver clear ROI. • Translate insight into action Synthesize field feedback, partner insights, and market signals into clear recommendations that inform alliance strategy, sales execution, and internal decision‑making. • Enable partner success at scale Ensure partner teams are equipped with current solution positioning, joint marketing activity updates, and clarity on where and how to win together. Who You Are: • You are a Senior Alliance leader who thrives in complex, matrixed environments and is equally comfortable shaping strategy and driving execution. • Proven ability to operate credibly with senior executives and C‑suite stakeholders, both internally and within global SI partners • Highly adept at moving between strategic planning and hands‑on execution, especially in ambiguous or fast‑changing environments • A natural orchestrator who aligns sales, marketing, partners, and leadership around shared outcomes • Comfortable owning results, influencing without authority, and creating structure where none exists • Understand the GSI marketplace and how they operate What You've Accomplished: • 15+ years of experience working within GSI Sales and Delivery, ISV Partner / Alliance Leadership, Partner ecosystems, Channel Sales • 8+ years managing complex relationships with global and regional Systems Integrators – preferred experience working with Accenture and EY • Demonstrated success building and executing go‑to‑market and business plans that drive sustained partner‑led revenue growth • Deep understanding of co‑sell, sell‑with, and indirect selling models • Track record of delivering multi‑workstream marketing and demand generation initiatives with partners Pega Offers You: • Gartner Analyst acclaimed technology leadership across our categories of products • Continuous learning and development opportunities • An innovative, inclusive, agile, flexible, and fun work environment • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Additional Information Base salary range for this role is 182,900 - 278,800 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage. Job ID: 23441 Ready to build a Blueprint? Choose the reinvention engine for your needs. For workflows & app design Reimagine your processes and turn any workflow into a build-ready application with confidence. Pega Blueprint™ For marketing & CX strategy design Visualize customer journeys and engagement strategies across all touchpoints and activate them. Pega Customer Engagement Blueprint™ Additional Information Base salary range for this role is 182,900 - 278,800 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage. Job ID: 23441

Lead strategy and execution for early-stage product areas and define best practices for Pega solutions adoption. | 10+ years in software implementation or related fields with strong communication and leadership skills. | Search All Jobs Director, Business Excellence Job Category: Sales Strategy & Operations Location: US - Massachusetts - Remote • Apply now • Share Share via Facebook Share via X Share via LinkedIn Share via Email Copying... Copied! Meet Our Team: The Intelligent Automation & Customer Service Business Excellence team sits within the broader GTM organization. GTM builds the strategy, programs, and assets that our client‑facing teams need to succeed within their accounts. We are a mix of ex‑product, marketing, implementation, and enablement leaders who operate as the “connective tissue” of the broader Pega organization. The Business Excellence team is a global group responsible for ensuring our customers maximize their business benefits with Pega Platform, Customer Service, and Sales Automation. We work with Pega’s most innovative customers around the world. Our mandate is to define and promote best practices for implementing Pega solutions that drive repeatable customer value—partnering with internal and external SMEs, capturing domain knowledge, and distributing it across Pega, Partners, and Customers. We lead the early‑adopter motion for strategic new technologies, also known as Pega Lighthouse. This includes defining and executing lab exercises, validating new product capabilities, and guiding early adopter clients toward achieving initial success while extracting the key learnings needed to scale adoption. Picture Yourself At Pega: Are you excited about redefining how enterprises work through AI and automation? Do you want to collaborate with global brands—like Vodafone, Rabobank, Wells Fargo, Booking.com, and Elevance—to shape implementation best practices and drive adoption of Pega’s newest strategic technologies? Do you want to help standardize and industrialize world‑class Pega solution delivery? If so, this role sits at the center of that transformation. What You'll Do At Pega: You will be a senior leader connecting strategy to execution for early‑stage product areas—including Agents, the Agentic Process Fabric, and other next‑generation capabilities across Platform, Customer Service, and Sales Automation. Core Business Excellence Responsibilities • Subject matter expert: Serve as a subject matter expert for Pega Platform and Customer Service, defining and standardizing implementation best practices and repeatable solutions. • Codify delivery patterns: Translate field learnings into prescriptive guidance, patterns, and delivery Bill of Materials; partner with Docs/Academy; and drive strategic content within Expert Circles. • Govern early adopter engagements: Define cadence, clarify success criteria, track health, and unblock issues across account, delivery, and product teams. • Govern partner Lighthouse Lab engagements: Shape and manage Lighthouse Labs for partners to create repeatable delivery BOMs, patterns, and guidance, ensuring partners are equipped for real‑world delivery success. • Adoption programs: Develop programs for delivery thought leadership, field enablement, and client adoption. • Orchestrate feedback loops: Prioritize product gaps and enhancements with Product/Eng teams and ensure fixes and guidance reach the field quickly. • Champion adoption signals: Build crisp narratives (status, risks, wins) for leadership forums and steering committees. Who You Are: • You are a passionate advocate for technology adoption who can demonstrate how Pega’s technology drives scalable, transformational outcomes. • You have deep skills in workflow automation and customer service technology with deep understanding of enterprise‑grade solutions. • You are a strong qualitative and quantitative thinker who can evaluate adoption challenges and champion improvements across product, delivery, sales, and enablement. • You are highly organized and effective at managing multiple workstreams and cross‑functional stakeholders. • You are an excellent communicator who can pivot between technical conversations, executive narratives, customer discussions, and content critique. • You are consistently focused on customer value and credible with product and engineering teams. What You've Accomplished: • 10+ years in software implementation, sales/solution consulting, or product management in workflow automation or customer service solutions. • Experience guiding client‑facing teams in solution positioning, delivery best practices, and solution roadmaps. • Familiarity with modern AI technologies and their applications within workflow automation and customer service contexts. • A track record of telling compelling, client‑centered value stories, including learnings from failures. • Strong writing and communication skills, demonstrated through delivery guidance, technical content, white papers, or program/change management assets. Pega Offers You: • The ability to define delivery best practices for cutting‑edge technologies—including AI, agentic capabilities, generative AI, machine learning, and automation. • Competitive global compensation including pay, bonus incentives, and employee equity. • Continuous learning and development. • An innovative, agile, inclusive, flexible, and fun work environment. Additional Information Base salary range for this role is 149,800 - 228,400 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage. Job ID: 23640 Ready to build a Blueprint? Choose the right experience For workflows and app design Reimagine your processes and turn any workflow into a build-ready application designed for AI and built with confidence. BEST FOR App developers IT architects Business analysts Operations teams Pega Blueprint™ For marketing and customer engagement strategies Visualize your customer engagement strategy before you build it with ready-to-activate, AI-driven customer journey designs. BEST FOR Marketing strategists CX leaders Growth managers Analytics leads Pega Customer Engagement Blueprint Additional Information Base salary range for this role is 149,800 - 228,400 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage. Job ID: 23640

Develop trusted advisor relationships with financial services clients, drive business process automation sales, manage pipeline and accounts, and collaborate with partners to deliver value. | 10+ years enterprise software sales experience, strong financial services industry knowledge, quota achievement history, sales training, and technical expertise in business automation. | Meet Our Team Join our disruptive evolution of the software industry as a Strategic FS/Banking Application Sales Specialist. Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer centric. Picture Yourself At Pega You will be a thought leader, a true partner and a collaborator with Fin Serve clients seeking to reinvent the way they do business. You will work closely with your clients while you educate and guide them on their Business Process Automation journey. Engage in work that matters and drives true business impact for the world’s largest organizations. What You'll Do At Pega • Develop a trusted advisor relationship with multiple stakeholders across the client organization • Leverage deep FS industry and product knowledge around Compliance, Risk & Payments to share insights about how a client can maximize license to drive business benefits • Penetrate new organizations/accounts and radiate new business within existing customer base in assigned portfolio • Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to compete in their market • Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods • Work with Pega’s partners to generate Pega value propositions Who You Are A motivated enterprise software sales executive, driven to add value to your clients and their business process automation strategies. You are able to push the customer’s thinking to quickly gain credibility, build a strong relationship and contribute to the success of our clients and Pega. You have a strong background in FS domain areas including but not limited to KYC, CLM, AML, Fraud, Financial Crime Investigations, Disputes, etc... What You've Accomplished • Bachelor’s degree or equivalent business experience • 10+ years of direct enterprise software sales experience • Strong working knowledge of FS/Banking industry • Stable and progressive history of quota achievement • Solid foundation in account management, radiation and pipelining • Knowledge of BPA, DPA, RPA, CRM and Case Management enterprise software solutions • Experience working with large partner organizations • Prior participation in a formal sales training • Track record of challenging and improving a customer’s way of doing business • Technically current in business automation • Outstanding presenter Pega Offers You • Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market • The world’s most innovative organizations as reference-able clients • Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries • Competitive salary, uncapped commission targets and Pega equity Job ID: 22647

Manage and expand key client accounts by building trusted advisor relationships, driving adoption of Pega software, managing escalations, and collaborating with sales to ensure renewals and growth. | 5+ years relevant experience including 2+ years in client success or account management, strong consulting and communication skills, ability to manage multiple priorities, and a BA/BS degree or equivalent experience. | Meet Our Team Pega provides innovative technology to the world’s most innovative organisations. As the recognised industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly, customer-centric. Our Client Success team is an integral part of our rapid growth trajectory, as you will partner with internal and external stakeholders to drive our client’s success. Picture Yourself At Pega The Customer Success Manager is responsible for maintaining and expanding relationships and provide technical expertise, where applicable, within a set of defined accounts that are of critical importance to Pega based on reference engagement, and ongoing revenue stream. These accounts will also require a high level of program adoption management and leadership. What You'll Do At Pega • Develop a trusted advisor relationship with multiple people in the account to expand engagement with stakeholders across the customer organization • Establish a metrics framework to realize and measure business value through use of Pega software, coproduce a strategic roadmap for transformation, and encourage adoption of best practice through enablement and governance. • Serve as the account’s advocate within Pega, managing escalations quickly and effectively and coordinating with other organizations at Pega to take action on behalf of the customer • Use discrete and aggregate measures of customer health to drive insights, to identify and mitigate areas of risk, and to take proactive action • Leverage industry and product knowledge to share insights about how customer can maximize license to drive business benefits. • Collaborate with sales and services to ensure renewals and identify expansion opportunities. Who You Are • BA/BS Degree or equivalent business experience • 5+ years relevant work experience, 2+ years in a client success or account management role • Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog • Strong consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders • Ability to prioritize, multi-task, and perform effectively under pressure • Strong knowledge of business processes (Sales, Marketing, Service, Support), business applications and automation What You've Accomplished • A proven customer satisfaction and revenue driver. The Customer Success Manager leverages data and relationships to help our customers achieve their business objectives after the initial sale and continuing through the customer lifecycle • Comfortably engages with front-line teams and C-suite leaders, employing the Challenger model to drive business insights. They understand Pega best practices and how to adapt them within each customer’s environment to achieve faster time to value. • Has an analytics orientation. Customer Success requires analysis of available data to determine customer health and identification of new data - to drive proactive outreach, which in turn increases customer satisfaction and lowers sales and delivery risks. • Drives for results. Contribute to account plans, and organize resources required to execute the plans and achieve desired outcomes. They measure progress against KPIs, successfully balancing the customer’s needs and value to Pega. • Is a thought leader. They leverage their deep domain experience, product knowledge, and industry trends to home in on quantifiable benefits and focus intently on realizing them. • Is service-oriented. They are the primary post-sale point of contact for the customer. They address rootcauses of dissatisfaction, and proactively coordinate with specialists in Pega to smooth the customerjourney and help ensure that Pega’s applications are best in class. Pega Offers You • A rapidly growing yet well-established business • The world’s most innovative organizations as reference-able clients • Gartner Analyst acclaimed technology leadership across our categories of products • Continuous learning and development opportunities • An innovative, inclusive, agile, flexible, and fun work environment • Competitive global benefits program inclusive of pay + bonus incentive • Employee equity in the company Job ID: 22632

Lead legacy application assessments and transformation strategies, develop automation tools, and collaborate with global teams to modernize enterprise applications. | 5+ years experience in application engineering focusing on legacy systems modernization, strong collaboration and communication skills, proficiency in scripting languages for automation. | Meet Our Team The Legacy Transformation team at Pega is at the forefront of helping enterprises modernize their critical applications. We combine deep technical expertise with innovative approaches to transform outdated systems into agile, cloud-native solutions that deliver exceptional business value. Picture Yourself At Pega You will be a key player in our mission to revolutionize how enterprises approach legacy modernization. Working with cutting-edge AI and automation technologies, you'll help transform critical business applications while collaborating with global teams and industry-leading partners on high-impact projects. What You'll Do At Pega • Lead comprehensive assessments of legacy applications and develop transformation strategies that deliver measurable business value • Design sophisticated Pega Blueprints that leverage GenAI to accelerate the transformation of application ideas into interactive solutions • Partner with Global System Integrators to implement large-scale application transformation initiatives for enterprise clients • Develop automation tools and frameworks that streamline the modernization process and ensure quality implementation • Contribute to the evolution of Pega's modernization methodologies and tools, shaping the future of application modernization Who You Are • A technical expert with 5+ years of experience in application engineering, focusing on legacy systems and modernization of applications • A problem-solver with hands-on experience modernizing applications for the cloud • A collaborative team player who can work effectively with GSIs and diverse stakeholders • A skilled communicator who can explain complex technical concepts to various audiences • A creative thinker with strong understanding of application security compliance and modernization best practices • A proficient coder with experience in scripting languages for automation and transformation tooling What You've Accomplished • Successfully led or contributed to complex application modernization initiatives • Developed technical solutions that bridge legacy systems with modern, cloud-native architectures • Built effective relationships with technical teams and business stakeholders • Demonstrated adaptability across multiple technology environments and platforms • Created technical documentation and knowledge transfer materials that enable successful implementation Pega Offers You • Gartner Analyst acclaimed technology leadership across our categories of products • Continuous learning and development opportunities through Pega Academy and industry certifications • An innovative, inclusive, agile, flexible, and fun work environment • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company • Career advancement paths in technical leadership, solution architecture, or practice management Job ID: 22169