Peckham, Inc.

Design, implement, and support secure network systems while mentoring team members and managing complex network issues. | Requires 5+ years enterprise networking experience, Cisco expertise, and strong troubleshooting skills. | *Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.* *To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences* At Peckham, people matter. A whole lot. Working at Peckham means you’ll find a safe space to grow, the freedom to take risks and an opportunity to succeed. When you choose Peckham, you choose more than a job—you join a mission-driven community that values connection, inclusion and personal growth. Our supportive and flexible environment offers holistic and rewarding work experiences tailored to your needs and emphasizing your wellbeing. Integrated into every role is the opportunity to support Peckham’s mission, make a lasting impact on people, and uplift our community. A Brief Overview The Senior Network Infrastructure Engineer will leverage their comprehensive expertise in enterprise network environments. Key responsibilities include the stewardship of Local Area Networks (LAN), Wide Area Networks (WAN), and Software Defined Networking (SDN) technologies. The successful candidate will demonstrate a strong commitment to enhancing and securing network infrastructures. Additionally, this role involves mentoring team members and spearheading strategic projects to drive organizational success in networking solutions. What you will do Design, implement and support secure network, wireless, and data/voice communication systems within the Peckham organization. Mentor and coach Network Engineers and other members of the IT Team. Lead projects and apply knowledge of enterprise-level wired and wireless networking, unified communications, and Software Defined Network and Data Center concepts, including virtual cloud and hybrid environments, to enhance network solutions. Stay informed about current network technologies and hardware platforms and actively engage in learning about emerging technologies and trends in the IT field. Update and maintain guidelines and procedures for the Peckham Information Technology Department to ensure clarity and compliance. Serve as the escalation point for troubleshooting and resolving complex issues that arise. Support tickets and manage incidents, service requests, and problems through their full life cycle. Collaborate with cross-functional teams to assess network requirements and develop solutions that enhance connectivity and efficiency. Monitor and analyze network performance and security, utilizing industry-standard tools to identify and mitigate potential risks. Document network configurations, processes, and procedures to ensure knowledge transfer and compliance with best practices, adhering to Peckham's change management and documentation processes. Utilize and support network monitoring, logging, and scanning systems to ensure optimal network performance and security. Provide timely status updates and reporting information to Peckham Information Technology Department Managemnt as assigned within areas of responsibility. Facilitate knowledge transfer and mentoring within the Peckham Information Technology team and business users, while adhering to organizational privacy and security policies. Participate in after-hours support and project work along with on-call rotations as necessary and assigned. What you will Need Bachelors in Information Technology or a related field or an equivalent combination of education, industry certifications, and experience 5 + years of progressive experience with enterprise local and wide area networking technologies. 4 - 6 years years of hands-on experience with Cisco network routers, routing/switching protocols, network switch, and Cisco wireless technologies Possess an in-depth understanding and hands-on experience with physical network routers (routing protocols) and network switch technologies Strong analytical and troubleshooting skills to diagnose and resolve network issues effectively Proficient in using network monitoring and management tools to ensure optimal performance and security Strong attention to detail to ensure accuracy in network configurations and documentation Able to accommodate a flexible work schedule, including nights and weekends Attend training sessions and maintain necessary certifications to develop and demonstrate skills that meet Peckham's client contracted-services requirements. Nice to have 1 - 3 years years of programing experience (Python + YANG/JSON/YAML) Cisco CCNP Excellent verbal and written communication skills to convey technical information to non-technical stakeholders Ability to convey technical information to non-technical stakeholders through excellent verbal and written communication skills, utilizing the ITL 4 Foundation methodologies At Peckham, you'll join a mission-driven organization committed to supporting growth and creating lasting impact. If you or someone you know is passionate about making a positive impact in a people-first organization, we encourage you to apply and join us on the journey. Physical Demands: Office and Administrative Support The general nature of this position operates in a professional office environment. The environment has standard office lighting, temperature, and noise levels. The role involves prolonged periods working on a computer and engaging in virtual or in-person meetings. Additionally, it also requires the ability to sit for extended periods, use standard office equipment, and perform repetitive tasks such as typing and data entry. The role may involve light lifting (up to 20 pounds) and occasional standing or walking. PHYSICAL DEMANDS The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis. PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. REASONABLE ACCOMMODATION FOR APPLYING NOTICE Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please: Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you Email us at careers@peckham.org Call us at (517) 316-4000 Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm) Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Business Line: Peckham IT Location: Lansing, MI Worker Sub-Type: Staff Member Click here to return to the main search page ABOUT PECKHAM Peckham is a national award-winning social enterprise, recognized for its achievement in providing exceptional vocational rehabilitation for people with disabilities and barriers to employment. We accomplish our mission by working with community partners and through our own diverse business lines consisting of apparel manufacturing, warehousing, call centers, environmental services, and farming. Peckham prides itself on having a great culture which fosters a respectful, collaborative, and fun work environment. Employees are encouraged to bring their whole selves to work, share ideas, and engage in lifelong learning. Our culture further supports our mission by encouraging flexibility, health, and wellness. Staff enjoy benefits such as generous PTO policies, modern facilities, pet friendly work sites, free fruit, fitness classes, massages available for purchase, and opportunities for flexible work arrangements. MISSION Peckham, a nonprofit community vocational rehabilitation organization, is a unique business and human services agency which values quality, diversity, and performance. Our mission is to provide a wide range of opportunities to maximize human potential for persons striving for greater independence and self-sufficiency. We embrace collaboration, effective resource management, and innovative approaches to achieve world-class excellence. VISION To prove that people with disabilities and other barriers are more than capable of delivering world-class, high-quality products and solutions. Peckham is an Equal Opportunity Employer - EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. EEO is Law Peckham participates in the E-Verify program. For more information please click follow this link For information on Immigrant and Employee Rights (IER), follow this link Pay Transparency Nondiscrimination Provision REASONABLE ACCOMMODATION NOTICE Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. [1] Section 503 of the Rehabilitation Act of 1973, as amended. For more information on the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. Visit www.peckham.org to learn more.