Pear

Support go-to-market strategy, manage partnerships, coordinate marketing efforts, assist in recruiting, and maintain financial operations. | Approximately 1 year of experience in consulting, investment banking, or a high-performance environment; highly organized, strong communicator, resourceful, and based in San Francisco. | About the Role We're looking for an Operations Associate to join the founding team at Known and help execute the most exciting consumer launch of 2025. You'll work closely with our Head of Operations - driving GTM strategy, accelerating partnerships, enabling recruiting, and keeping our internal engine running smoothly. This is a rare chance to get in early at a well-funded startup ($10M seed from one of the top consumer VCs in SF), build an entirely new category in AI-powered dating, and take on real ownership from day one. You'll move fast, learn fast, and help shape how Known enters the world. What You'll Do • Support GTM Strategy - coordinate launch plans, timelines, and cross-functional execution • Drive Partnerships - source, contact, and manage relationships with venues, creators, and brand partners • Coordinate Marketing Efforts - organize campaigns, events, and content operations with the growth team • Recruiting Support - help build pipelines, coordinate candidate experience, and keep hiring on track • Financial Ops - expense management, payment tracking, and helping maintain a healthy financial pulse • Work Directly With Founders - be a key part of daily decisions across product, growth, and operations • Operational Excellence - build processes that make us faster, smarter, and always improving Who You Are • ~1 year of experience in consulting, investment banking, or a high-performance environment • A highly organized operator - you make chaos feel like clarity • Strong communicator (written and verbal) • Comfortable owning ambiguous problems and turning them into action • Scrappy, resourceful, and energized by doing whatever it takes to make us win • Excited about startups, tech, and redefining how people meet • Based in San Francisco - or ready to be here Why Known • Massive opportunity - the future of dating needs a new model • Real ownership - equity in a company built to scale • High-trust, high-autonomy environment • Access & impact - work alongside founders daily and see your work go live fast • Backed by the best - $10M seed from top consumer VC in SF • Build a category-defining product that helps people connect offline, in the real world

Build and maintain scalable backend services and API integrations for AI-powered social commerce SaaS with focus on security, scalability, and automation. | 4+ years backend experience with Node.js, cloud infrastructure, API integrations, system design, and security mindset, plus familiarity with SaaS scaling and DevOps. | About Lumo Lumo is building the first AI native affiliate operating system for TikTok Shop the “Salesforce of social commerce.” We automate creator discovery, outreach, campaign management, and performance optimisation, turning them into one intelligent system that learns and scales with every campaign. Our mission: empower brands and agencies to run affiliate campaigns on autopilot, with AI handling the heavy lifting. Why Join Us? • Build the backbone of a category-defining SaaS in a fast-growing market. • Early hire = high ownership of architecture, stack, and culture. • Work directly with founders managing millions in GMV on TikTok Shop. • Tackle scaling and API fragmentation challenges in AI-driven commerce. The Role We’re hiring a Backend Engineer to own API integration and infrastructure. You’ll build systems powering Lumo’s core modules: Creator Radar, Outreach Automation, CRM, and Campaign Optimisation. Focus: technical execution, scalability, and backend robustness. What You’ll Do • Work with full stack, design, and QA to deliver features end-to-end. • Define backend services, data models, and third-party integrations (TikTok Shop, Kalodata, Gmail/Slack/Stripe). • Set engineering standards, CI/CD, and DevOps best practices. • Write clean, testable code; review and improve team contributions. • Design scalable data infrastructure with security, RBAC, and compliance. • Build AI-powered discovery (NLP, computer vision), outreach automation, and creator CRM workflows. • Develop conversational analytics with LLMs that translate natural language into queries and insights. • Implement campaign orchestration with A/B testing, performance tracking, and predictive analytics. Our Stack (current & planned) • Languages: Node.js (primary), Python (AI/ML), Go (select services) • Databases: Postgres + Redis; exploring Mongo/Firebase • Infra: AWS (Lambda, ECS, RDS), Docker, Kubernetes • Messaging: Kafka / RabbitMQ (planned) • Integrations: TikTok APIs, Kalodata, Gmail/Outlook, Slack, Stripe, Discord What We’re Looking For • 4+ years backend experience, strong in third-party integrations. • Skilled with REST/GraphQL APIs, OAuth, SQL & NoSQL (Postgres/MySQL/Mongo). • Cloud infra (AWS/GCP/Azure), Docker/Kubernetes. • Strong system design + SaaS scaling knowledge. • Security-first mindset. • Bonus: TikTok/e-commerce/social APIs or growth SaaS experience. Nice to Have • Familiarity with ML/AI workflows. • Startup/early-stage experience. • Passion for social commerce or creator economy. • Open-source contributions or personal projects. What We Offer • Competitive salary + meaningful equity. • Fully remote (London HQ available). • High autonomy, zero bureaucracy. • Path to Founding Engineer / Tech Lead roles. • Build infrastructure shaping the future of TikTok Shop growth. Our Culture • Bias for action: move fast, test, iterate. • Ownership: everyone is a builder. • Pragmatic excellence: ship fast without cutting security/compliance corners. • Collaboration: engineers, product, and design work as one team.