PeakMade Real Estate

Execute property marketing strategies, manage leasing and sales activities, and enhance resident retention. | Experience in property sales, marketing, leasing, social media, and proficiency with relevant tools like Entrata, Canva, and social media platforms. | The Marketing Support Specialist travels full-time to activate brands, driving awareness and generating interest for strong lead generation to support a property’s lease up strategy. This role provides hands-on sales and marketing support, focusing on building brand awareness, quality lead capture, nurture, and conversion. The ideal candidate thrives on new challenges and environments, quickly establishing productive relationships to maximize execution impact and drive performance. What You’ll Do: Execute the marketing strategy o Lead the execution of the property’s marketing plan to include: Outbound marketing, including large housing fairs, sponsorship events, etc. Resident and leasing events Organic social channels Email marketing campaigns Lead the stabilization of sales & marketing for transitions Aid in coordinating marketing campaigns, events, outbound marketing for properties onboarding to the Peak platform Responsible for the completion of sales and marketing tasks on the Transition Checklist Customer experience and retention Execute the renewal strategy to increase resident retention rates, refine and adjust the strategy as needed to meet each property’s unique needs. Drive online reputation and satisfaction survey engagement to maintain a strong brand reputation. Sales and leasing Assist in nurturing leads and conducting in-person and virtual tours to convert leads at a higher pace. Manage lease paperwork and assist with move-in procedures according to Peak's guidelines. What You’ll Need: Demonstrate the PeakMade mindsets and contribute to the team and company culture Clearly communicate verbally and in writing Display superior interpersonal skills; ability to get along with a variety of personality profiles; and be tactful, mature, and flexible Be resourceful and well organized Strong attention to detail, heavy execution strengths Effective multitasker, ability to manage multiple detail-oriented tasks at once Marketing or related degree or equivalent professional qualification Direct experience managing and leading the sales and marketing strategy for a property (Leasing Manager and above) Direct experience with social media management High degree of proficiency in Entrata, Canva, Instagram, TikTok, MS Word and Excel Relevant apartment industry experience with a focus on sales, marketing and leasing required A government issued passport and driver’s license Experience with EliseAI preferred Social Content Creation preferred What You’ll Get (Peak Perks): Up to 12 weeks paid parental leave + one year of diapers, on us 15 Days of PTO + 2 additional “Wellbeing Days” 401(k) Match Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program Commitment to leadership training and growth opportunities Additional rewards and recognition Who We Are: PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. PeakMade’s Commitment to Diversity, Equity & Inclusion: People Matter Most — and we mean all people. At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility.

The Resident Accounts Manager is responsible for the day-to-day operations and financial functions of a portfolio of properties, including rent collection and delinquency management. This role also involves providing resident support and managing customer care issues. | Candidates should have previous experience in an Assistant Manager or Bookkeeper role within the property management industry and be proficient in Entrata and Microsoft Office. Strong communication skills and attention to detail are essential for success in this position. | Summary The Resident Accounts Manager will be responsible for day-to-day operations and financial functions of a portfolio of properties. This remote position centralizes rent collection, delinquency efforts, and scheduled billing responsibilities to optimize revenue for each property. This position also provides resident support through customer care and reputation management. Who You Are: You are self-motivated and enjoy working with others through a remote office setting with virtual communication You have a high degree of self-discipline You are dependable, focused, detail-oriented, and take pride in your work. You understand the impact that revenue, delinquency, and ancillary income has on the financial performance of the property and portfolio. Your work ethic is strong, and you enjoy working with different management styles. What You’ll Do: Collecting and posting rent in a timely manner according to state and local requirements for each property Execute collections strategies to keep delinquency below 1% Monitor and follow up on bad debt, including use of an Artificial Intelligence (AI) tool to assist with resident communication and collections Preparation of all notices, resident, and guarantor contact, and filing evictions electronically, if available. Manage Leap program Complete pre-close and AME checklists Post all charges for quarterly inspections and move-out Complete timely Final Move Out statements and quarterly notices Manage in house collections, including use of an Artificial Intelligence (AI) tool to assist with prior resident communication and collections. Work closely with collections agency(s) Participate in recurring meetings with Regional and Property Managers, as needed to communicate financial performance of each property in portfolio Handle customer care issues and resolve in a timely and respectful manner Provide timely responses to online reviews and inquiries What You'll Need: Previous experience in an Assistant Manager or Bookkeeper role in the property management industry Proficient in Entrata Proficient in Microsoft Office Suite of Applications Communication skills that foster an environment of connection and belonging, teamwork and productivity Ability to create a respectful sense of urgency with rent collections Impeccable attention to detail and strong organization skills Experience in collecting delinquent rent and post move out charges Excellent written and verbal communication skills, including grammar and punctuation Above average negotiating skills Ability to handle customer issues to completion A high school diploma or equivalent What You’ll Get (Peak Perks): Paid Parental Leave + one free year of free diapers 15 Days of PTO + 2 additional “Me Days” 401(k) Match Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program Onsite mentorship program Leadership training Additional rewards and recognition 10 Year “Peakiversary” Trip Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve