PDS Health

Manage dental office operations, lead staff, ensure compliance, and drive revenue growth. | High school diploma, 5+ years of operational management experience, valid driver's license, and ability to travel. | Now is the time to join Bixby Knolls Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $27.75-$38.75/Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program. Responsibilities Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist Driving year over year revenue and profit growth Management of expenses to achieve monthly goals and budget Show proficiency and adherence to cash management and accounting protocols How to be the catalyst in team development of the Perfect Patient Experience How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes Qualifications High school diploma or equivalent Five or more years of related work experience in operational management Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance. Driver’s license must be verified by completing a motor vehicle record check at the time of hire Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices In lieu of a valid driver’s license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day Travel may be planned or unplanned and is subject to change without notice Preferred Associate degree, Bachelor’s degree Five or more years of experience leading a team, mentoring and coaching subordinates Knowledge/Skills/Abilities Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent) Patient Advocate (flexible and adaptive; empathetic; passionate; ethical Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual’s needs; recognizes and celebrates improvement to sustain change) Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure Ability to interpret and apply policies and procedures Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order Demonstrates a strong ability to identify, analyze, and solve problems Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused Ability to create presentations and use outstanding presentation skills Work Environment The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment Benefits Medical, dental, and vision insurance Paid time off Tuition Reimbursement 401K Paid time to volunteer in your local community Upon completion of the Operations Manager training program, this role will be a salaried position. PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Assist dentists in gaining patient treatment commitments, educate patients on options, and support office operations. | High school diploma, knowledge of office practices, communication skills, and ability to handle confidential information. | Now is the time to join Rockwall Modern Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs Executes the HC Handoff in partnership with each clinician on every exam patient Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget Professionally overcome common patient objections to starting treatment Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office Active participant in daily morning huddles, monthly team meetings and any other meetings as required Thorough understanding of business imperatives and how the role directly impacts metrics and results Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies Other duties and responsibilities as assigned Qualifications High School Diploma or general education degree (GED) Travel might be required between offices Preferred Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities Knowledge of office practices, technology applications and patient insurances. Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). Influencer (active listener/observer of behavior; creates a win/win need for change) Self-motivated, reliable individual capable of working independently as well as part of a team. Ability to multi-task effectively without compromising the quality of the work. Excellent interpersonal, oral and written communication skills. Ability to handle and maintain extreme confidentially Patient records. Organized, detail-oriented individual able to work in a fast-paced environment. Benefits Medical, dental, and vision insurance Paid time off Tuition Reimbursement 401K Paid time to volunteer in your local community Compensation Information $18.00-$25.50 / Hourly PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Assist patients with treatment decisions, explain financial options, and support clinical team operations. | High school diploma, knowledge of office practices, patient insurance, and strong communication skills. | Now is the time to join Conyers Smiles Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient • Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs • Executes the HC Handoff in partnership with each clinician on every exam patient • Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget • Professionally overcome common patient objections to starting treatment • Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment • Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics and results • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) • Travel might be required between offices Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances. • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team. • Ability to multi-task effectively without compromising the quality of the work. • Excellent interpersonal, oral and written communication skills. • Ability to handle and maintain extreme confidentially Patient records. • Organized, detail-oriented individual able to work in a fast-paced environment. Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Assist dental patients with treatment planning, financial options, and scheduling to ensure a positive patient experience. | High school diploma or GED, knowledge of office practices, and excellent communication skills. | Now is the time to join Johnson Ferry Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $16.50-$23.00 Hourly. The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient • Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs • Executes the HC Handoff in partnership with each clinician on every exam patient • Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget • Professionally overcome common patient objections to starting treatment • Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment • Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics and results • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) • Travel might be required between offices Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances. • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team. • Ability to multi-task effectively without compromising the quality of the work. • Excellent interpersonal, oral and written communication skills. • Ability to handle and maintain extreme confidentially Patient records. • Organized, detail-oriented individual able to work in a fast-paced environment. Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community Compensation Information $16.50-$23.00 / Hourly PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Complete training to independently manage a dental office, including team leadership, financial management, and operational execution. | High school diploma or equivalent, 5+ years operational management experience, valid driver's license or reliable transportation, and leadership experience preferred. | Description: Now is the time to join Boynton Beach Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: $27.00 - $37.80 / Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program. Responsibilities • Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily • Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching • Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions • Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist • Driving year over year revenue and profit growth • Management of expenses to achieve monthly goals and budget • Show proficiency and adherence to cash management and accounting protocols • How to be the catalyst in team development of the Perfect Patient Experience • How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement • Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully • Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution • Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies • Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems • By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities • Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences • Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes Qualifications • High school diploma or equivalent • Five or more years of related work experience in operational management • Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance. Driver’s license must be verified by completing a motor vehicle record check at the time of hire • Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices • In lieu of a valid driver’s license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day • Travel may be planned or unplanned and is subject to change without notice Preferred • Associate degree, Bachelor’s degree • Five or more years of experience leading a team, mentoring and coaching subordinates Knowledge/Skills/Abilities • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) • Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent) • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition • Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual’s needs; recognizes and celebrates improvement to sustain change) • Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements • Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment • Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature • Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work • Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization • Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community • Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure • Ability to interpret and apply policies and procedures • Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations • Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction • Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs • Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues • Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order • Demonstrates a strong ability to identify, analyze, and solve problems • Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused • Ability to create presentations and use outstanding presentation skills Work Environment • The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job • This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances • The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients • While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear • The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch • Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community Upon completion of the Operations Manager training program, this role will be a salaried position. ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $27.00-$37.80 / Hourly Description: Now is the time to join Boynton Beach Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: $27.00 - $37.80 / Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program. Responsibilities • Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily • Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching • Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions • Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist • Driving year over year revenue and profit growth • Management of expenses to achieve monthly goals and budget • Show proficiency and adherence to cash management and accounting protocols • How to be the catalyst in team development of the Perfect Patient Experience • How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement • Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully • Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution • Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies • Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems • By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities • Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences • Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes Qualifications • High school diploma or equivalent • Five or more years of related work experience in operational management • Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance. Driver’s license must be verified by completing a motor vehicle record check at the time of hire • Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices • In lieu of a valid driver’s license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day • Travel may be planned or unplanned and is subject to change without notice Preferred • Associate degree, Bachelor’s degree • Five or more years of experience leading a team, mentoring and coaching subordinates Knowledge/Skills/Abilities • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) • Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent) • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition • Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual’s needs; recognizes and celebrates improvement to sustain change) • Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements • Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment • Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature • Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work • Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization • Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community • Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure • Ability to interpret and apply policies and procedures • Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations • Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction • Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs • Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues • Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order • Demonstrates a strong ability to identify, analyze, and solve problems • Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused • Ability to create presentations and use outstanding presentation skills Work Environment • The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job • This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances • The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients • While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear • The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch • Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community Upon completion of the Operations Manager training program, this role will be a salaried position. ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $27.00-$37.80 / Hourly

Greet and assist patients in person and by phone, schedule appointments, manage patient check-in and account payments, and support office operational processes. | High school diploma or GED, knowledge of office practices and patient insurances, strong communication and organizational skills, and ability to maintain confidentiality. | Description: Now is the time to join Dentists of Ontario Ranch. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: $17.50-$24.50/Hourly The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit • Schedule appointments that result in each healthcare provider having a smooth, productive day • Interact and communicate with patients and guests in the reception area during their wait time • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness • Ensure that all tasks on the front office checklist are completed daily • Post payments to patient accounts in accordance with Company policies • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient’s arrival and presenting any pertinent patient information to the back-office team • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical) • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition) • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team • Ability to manage tasks and time effectively without compromising the quality of the work • Excellent interpersonal, oral and written communication skills • Ability to handle and maintain extreme confidentially with patient records • Organized, detail-oriented individual able to work in a fast-paced environment Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $17.50-$24.50 / Hourly Description: Now is the time to join Dentists of Ontario Ranch. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: $17.50-$24.50/Hourly The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit • Schedule appointments that result in each healthcare provider having a smooth, productive day • Interact and communicate with patients and guests in the reception area during their wait time • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness • Ensure that all tasks on the front office checklist are completed daily • Post payments to patient accounts in accordance with Company policies • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient’s arrival and presenting any pertinent patient information to the back-office team • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical) • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition) • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team • Ability to manage tasks and time effectively without compromising the quality of the work • Excellent interpersonal, oral and written communication skills • Ability to handle and maintain extreme confidentially with patient records • Organized, detail-oriented individual able to work in a fast-paced environment Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $17.50-$24.50 / Hourly

Assist the dentist during procedures, provide quality patient care, and contribute to a positive patient experience. | Must have necessary dental assistant certifications, education, knowledge of dental terminology, instruments, and technical skills. | Description: Now is the time to join Burlington Dentist Office. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: $21.50 - $30.00 / Hourly Are you ready to create a healthier, happier life? We are happy to share an exciting opportunity for a Dental Assistant! We are looking for a dedicated Dental Assistant with a can-do attitude, a proactive nature, a strong sense of ownership and integrity, interest in building their skills, and a desire to grow long-term with us at this PDS Health® supported practice. In this position, you’ll be part of a team striving to provide the Perfect Patient Experience™, while assisting the dentist as they provide quality care using proven modern technology. The ideal candidate will have: • Necessary industry certifications and education • Possess outstanding time management, communication, and enjoys working in a team environment. • Demonstrate knowledge of dental terminology, instruments, technical skills and equipment If you enjoy excelling as a Dental Assistant and creating healthier, happier smiles®, we’d like to talk to you about joining our team. Benefits • Medical, dental, and vision insurance • Paid time off • Tuition reimbursement • Child care assistance • 401K • Paid time to volunteer in your local community • Shift premium pay for eligible roles who work weekends APPLY TODAY! ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $21.50-$30.00 / Hourly Description: Now is the time to join Burlington Dentist Office. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: $21.50 - $30.00 / Hourly Are you ready to create a healthier, happier life? We are happy to share an exciting opportunity for a Dental Assistant! We are looking for a dedicated Dental Assistant with a can-do attitude, a proactive nature, a strong sense of ownership and integrity, interest in building their skills, and a desire to grow long-term with us at this PDS Health® supported practice. In this position, you’ll be part of a team striving to provide the Perfect Patient Experience™, while assisting the dentist as they provide quality care using proven modern technology. The ideal candidate will have: • Necessary industry certifications and education • Possess outstanding time management, communication, and enjoys working in a team environment. • Demonstrate knowledge of dental terminology, instruments, technical skills and equipment If you enjoy excelling as a Dental Assistant and creating healthier, happier smiles®, we’d like to talk to you about joining our team. Benefits • Medical, dental, and vision insurance • Paid time off • Tuition reimbursement • Child care assistance • 401K • Paid time to volunteer in your local community • Shift premium pay for eligible roles who work weekends APPLY TODAY! ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $21.50-$30.00 / Hourly

Greet and assist patients in person and by phone, schedule appointments, manage patient check-in and account information, and support office operations to ensure a smooth patient experience. | High school diploma or GED with preferred prior coursework or training in dentistry, insurance, or business, plus knowledge of office practices and patient insurance systems. | Description: Now is the time to join Upland Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: $17.50-$24.50/Hourly The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit • Schedule appointments that result in each healthcare provider having a smooth, productive day • Interact and communicate with patients and guests in the reception area during their wait time • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness • Ensure that all tasks on the front office checklist are completed daily • Post payments to patient accounts in accordance with Company policies • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient’s arrival and presenting any pertinent patient information to the back-office team • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical) • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition) • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team • Ability to manage tasks and time effectively without compromising the quality of the work • Excellent interpersonal, oral and written communication skills • Ability to handle and maintain extreme confidentially with patient records • Organized, detail-oriented individual able to work in a fast-paced environment Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $17.50-$24.50 / Hourly Description: Now is the time to join Upland Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: $17.50-$24.50/Hourly The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit • Schedule appointments that result in each healthcare provider having a smooth, productive day • Interact and communicate with patients and guests in the reception area during their wait time • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness • Ensure that all tasks on the front office checklist are completed daily • Post payments to patient accounts in accordance with Company policies • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient’s arrival and presenting any pertinent patient information to the back-office team • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical) • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition) • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team • Ability to manage tasks and time effectively without compromising the quality of the work • Excellent interpersonal, oral and written communication skills • Ability to handle and maintain extreme confidentially with patient records • Organized, detail-oriented individual able to work in a fast-paced environment Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $17.50-$24.50 / Hourly

Partner with dentists to secure patient financial commitments, educate patients on treatment options, overcome objections, and maintain productive schedules. | High school diploma or GED, knowledge of office practices and patient insurances, strong communication and organizational skills, and ability to work independently and as part of a team. | Description: Now is the time to join Mira Loma Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient • Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs • Executes the HC Handoff in partnership with each clinician on every exam patient • Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget • Professionally overcome common patient objections to starting treatment • Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment • Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics and results • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) • Travel might be required between offices Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances. • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team. • Ability to multi-task effectively without compromising the quality of the work. • Excellent interpersonal, oral and written communication skills. • Ability to handle and maintain extreme confidentially Patient records. • Organized, detail-oriented individual able to work in a fast-paced environment. Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $19.00-$26.50 / Hourly Description: Now is the time to join Mira Loma Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient • Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs • Executes the HC Handoff in partnership with each clinician on every exam patient • Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget • Professionally overcome common patient objections to starting treatment • Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment • Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics and results • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) • Travel might be required between offices Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances. • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team. • Ability to multi-task effectively without compromising the quality of the work. • Excellent interpersonal, oral and written communication skills. • Ability to handle and maintain extreme confidentially Patient records. • Organized, detail-oriented individual able to work in a fast-paced environment. Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community ‎ : PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Salary Information: $19.00-$26.50 / Hourly

Partner with dentists to secure patient financial commitments, educate patients on treatment options, manage insurance pre-authorizations, and support operational and patient care excellence. | High school diploma or GED with preferred experience or training in dentistry, insurance, or business, and strong communication, organizational, and financial skills. | Now is the time to join Crossing Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities • Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework • Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient • Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs • Executes the HC Handoff in partnership with each clinician on every exam patient • Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget • Professionally overcome common patient objections to starting treatment • Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment • Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office • Active participant in daily morning huddles, monthly team meetings and any other meetings as required • Thorough understanding of business imperatives and how the role directly impacts metrics and results • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework • Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies • Other duties and responsibilities as assigned Qualifications • High School Diploma or general education degree (GED) • Travel might be required between offices Preferred • Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities • Knowledge of office practices, technology applications and patient insurances. • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). • Influencer (active listener/observer of behavior; creates a win/win need for change) • Self-motivated, reliable individual capable of working independently as well as part of a team. • Ability to multi-task effectively without compromising the quality of the work. • Excellent interpersonal, oral and written communication skills. • Ability to handle and maintain extreme confidentially Patient records. • Organized, detail-oriented individual able to work in a fast-paced environment. Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community Compensation Information $18.00-$25.50 / Hourly PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.