Passport

Manage global financial operations, oversee reconciliation processes, and lead automation and process improvements. | 5+ years in international financial operations, experience with multi-currency transactions, leadership skills, and advanced Excel proficiency. | Company Overview: Passport is a leading e-commerce service provider partnering with globally recognized brands. As the Merchant of Record for multiple international markets, we created a streamlined solution to promote seamless cross-border transactions. We are seeking a strategic leader to scale our financial infrastructure and oversee our global operations. Role Summary: The Manager, Financial Operations will lead the end-to-end financial lifecycle for our global clients. You will be responsible for the integrity of our cash reconciliation processes, the evolution of our financial tech stack, and the management of client relationships. This is a leadership role designed for a professional who can blend core finance and accounting expertise with operational excellence and processes improvement. Key Responsibilities: Strategic Oversight of Reconciliation Statements: Manage the weekly and monthly complexities related to client cash reconciliations, ensuring accuracy across sales, payments, and supply cost data on a global scale. Financial Architecture & Automation: Lead the design and implementation of enhancements in Excel, Tableau, and other ERP tools to transition manual processes into scalable, automated workflows. Global Treasury & Reconciliation: Oversee the reconciliation of payment processors settled cash against global bank balances, managing multi-currency complexities and FX strategies. Team Leadership & Onboarding: Manage the onboarding of new clients, currencies, and international sales territories, ensuring the FinOps team is equipped to handle rapid growth. Financial Modeling: Develop and maintain advanced financial models to support the cash reconciliation processes as well as work with our product team to automate these models outside of excel. Key Qualifications: Education: Bachelor’s or Master’s degree in Finance or Accounting. Experience: 5+ years of experience in eCommerce and/or international financial operations. Global Fluency: Proven experience managing multi-currency transactions and complex FX conversions. Leadership: Demonstrated experience managing professional staff and leading cross-functional projects in a remote setting. Excel Mastery: Ability to architect complex Excel-based solutions. Accounting Experience: Experience managing complex accounting entries and reconciliations Nice to Have: Platform Expertise: knowledge of eCommerce platforms (Shopify, Amazon, Magento) and global payment processors (Paypal, Klarna, Afterpay, Stripe). Technical Mastery: Advanced proficiency in financial modeling and data visualization (Tableau); ability to architect complex Excel-based solutions. CPA License or credentials a nice to have, not required What you’ll get... Competitive cash and equity packages Healthcare, dental, and vision 401K Monthly fitness stipend Monthly phone/internet stipend 100% remote work environment Company issued laptop Flexible PTO Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints! Annual GTM team gathering (Vegas this year!) in cities around North America and all-company offsites in Mexico Learning & Development Fund for upskilling or products to improve your day-to-day work life One time remote work set-up stipend to make your at-home office dazzle Teammates around the world in 8 different time zones!

Oversee global financial reconciliation processes, lead automation and process improvements, and manage client onboarding and multi-currency transactions. | Requires 5+ years in eCommerce or international financial operations, strong Excel skills, and experience managing multi-currency transactions and complex reconciliations. | Company Overview: Passport is a leading e-commerce service provider partnering with globally recognized brands. As the Merchant of Record for multiple international markets, we created a streamlined solution to promote seamless cross-border transactions. We are seeking a strategic leader to scale our financial infrastructure and oversee our global operations. Role Summary: The Manager, Financial Operations will lead the end-to-end financial lifecycle for our global clients. You will be responsible for the integrity of our cash reconciliation processes, the evolution of our financial tech stack, and the management of client relationships. This is a leadership role designed for a professional who can blend core finance and accounting expertise with operational excellence and processes improvement. Key Responsibilities: • Strategic Oversight of Reconciliation Statements: Manage the weekly and monthly complexities related to client cash reconciliations, ensuring accuracy across sales, payments, and supply cost data on a global scale. • Financial Architecture & Automation: Lead the design and implementation of enhancements in Excel, Tableau, and other ERP tools to transition manual processes into scalable, automated workflows. • Global Treasury & Reconciliation: Oversee the reconciliation of payment processors settled cash against global bank balances, managing multi-currency complexities and FX strategies. • Team Leadership & Onboarding: Manage the onboarding of new clients, currencies, and international sales territories, ensuring the FinOps team is equipped to handle rapid growth. • Financial Modeling: Develop and maintain advanced financial models to support the cash reconciliation processes as well as work with our product team to automate these models outside of excel. Key Qualifications: • Education: Bachelor’s or Master’s degree in Finance or Accounting. • Experience: 5+ years of experience in eCommerce and/or international financial operations. • Global Fluency: Proven experience managing multi-currency transactions and complex FX conversions. • Leadership: Demonstrated experience managing professional staff and leading cross-functional projects in a remote setting. • Excel Mastery: Ability to architect complex Excel-based solutions. • Accounting Experience: Experience managing complex accounting entries and reconciliations Nice to Have: • Platform Expertise: knowledge of eCommerce platforms (Shopify, Amazon, Magento) and global payment processors (Paypal, Klarna, Afterpay, Stripe). • Technical Mastery: Advanced proficiency in financial modeling and data visualization (Tableau); ability to architect complex Excel-based solutions. • CPA License or credentials a nice to have, not required What you’ll get... • Competitive cash and equity packages • Healthcare, dental, and vision • 401K • Monthly fitness stipend • Monthly phone/internet stipend • 100% remote work environment • Company issued laptop • Flexible PTO • Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints! • Annual GTM team gathering (Vegas this year!) in cities around North America and all-company offsites in Mexico • Learning & Development Fund for upskilling or products to improve your day-to-day work life • One time remote work set-up stipend to make your at-home office dazzle • Teammates around the world in 8 different time zones!

Oversee global financial reconciliation processes, lead automation initiatives, and manage international client onboarding. | Requires 5+ years in eCommerce or international financial operations, experience with multi-currency transactions, FX, and advanced Excel skills, along with leadership in remote settings. | Company Overview: Passport is a leading e-commerce service provider partnering with globally recognized brands. As the Merchant of Record for multiple international markets, we created a streamlined solution to promote seamless cross-border transactions. We are seeking a strategic leader to scale our financial infrastructure and oversee our global operations. Role Summary: The Manager, Financial Operations will lead the end-to-end financial lifecycle for our global clients. You will be responsible for the integrity of our cash reconciliation processes, the evolution of our financial tech stack, and the management of client relationships. This is a leadership role designed for a professional who can blend core finance and accounting expertise with operational excellence and processes improvement. Key Responsibilities: • Strategic Oversight of Reconciliation Statements: Manage the weekly and monthly complexities related to client cash reconciliations, ensuring accuracy across sales, payments, and supply cost data on a global scale. • Financial Architecture & Automation: Lead the design and implementation of enhancements in Excel, Tableau, and other ERP tools to transition manual processes into scalable, automated workflows. • Global Treasury & Reconciliation: Oversee the reconciliation of payment processors settled cash against global bank balances, managing multi-currency complexities and FX strategies. • Team Leadership & Onboarding: Manage the onboarding of new clients, currencies, and international sales territories, ensuring the FinOps team is equipped to handle rapid growth. • Financial Modeling: Develop and maintain advanced financial models to support the cash reconciliation processes as well as work with our product team to automate these models outside of excel. Key Qualifications: • Education: Bachelor’s or Master’s degree in Finance or Accounting. • Experience: 5+ years of experience in eCommerce and/or international financial operations. • Global Fluency: Proven experience managing multi-currency transactions and complex FX conversions. • Leadership: Demonstrated experience managing professional staff and leading cross-functional projects in a remote setting. • Excel Mastery: Ability to architect complex Excel-based solutions. • Accounting Experience: Experience managing complex accounting entries and reconciliations Nice to Have: • Platform Expertise: knowledge of eCommerce platforms (Shopify, Amazon, Magento) and global payment processors (Paypal, Klarna, Afterpay, Stripe). • Technical Mastery: Advanced proficiency in financial modeling and data visualization (Tableau); ability to architect complex Excel-based solutions. • CPA License or credentials a nice to have, not required What you’ll get... • Competitive cash and equity packages • Healthcare, dental, and vision • 401K • Monthly fitness stipend • Monthly phone/internet stipend • 100% remote work environment • Company issued laptop • Flexible PTO • Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints! • Annual GTM team gathering (Vegas this year!) in cities around North America and all-company offsites in Mexico • Learning & Development Fund for upskilling or products to improve your day-to-day work life • One time remote work set-up stipend to make your at-home office dazzle • Teammates around the world in 8 different time zones!

Leading and developing a high-performing sales team, evolving sales strategies, and managing revenue targets. | Over 10 years of B2B sales experience, with 5+ years in leadership roles managing quota-carrying teams, and experience in SaaS or eCommerce industries. | Location: Remote - Eastern, or Central Time Zones North America About Passport Passport is revolutionizing the way brands expand globally with our all-in-one Internationalization platform. We combine effective technology, seamless logistics, and unparalleled support to empower brands to break boundaries and scale their international sales effortlessly. Since our founding in 2017, Passport has been at the forefront of disrupting the cross-border eCommerce space. Over 1,000 leading eCommerce brands have already tapped into their global potential with Passport, accelerating their growth while delivering an exceptional customer experience across the world. Join us in reshaping the future of global commerce! About the Role As Director of Sales, you’ll play a pivotal role in evolving Passport’s Brand Sales organization through its next phase of growth. You will lead a team of Mid-Market and Enterprise Account Executives, helping them navigate complex deals, sharpen their craft, and consistently deliver results - all while operating in a scaling, fast-moving environment where your ideas and leadership will meaningfully shape how we evolve our selling process. Reporting to the SVP of Sales, this role is ideal for a leader who loves building and who finds energy in coaching teams through a competitive, growing landscape. You’ll balance strategic thinking with hands-on leadership, partnering closely with Sales Development, Marketing, Product, and Customer Success to create a more seamless, effective go-to-market motion. What You’ll Do Lead & develop a high-performing sales team, coaching AEs across MM + Enterprise segments and fostering a culture of accountability, growth, and trust. Evolve our sales motion as we continue to scale: deal strategy, product positioning, processes, and team enablement. Own revenue targets & forecasting, ensuring pipeline quality and building repeatable, durable sales practices. Drive operational excellence through strong input discipline, clean CRM usage, and thoughtful use of data and technology. Partner cross-functionally with Marketing, Partnerships, Product, and Customer Success to improve lead flow, feedback loops, and handoffs. Support key deals, joining strategic calls, late-stage negotiations, and executive conversations to help your team win. Travel ~20% for customer meetings, team connection, and industry events. What We’re Looking For 10+ years of B2B sales experience, including 5+ years leading quota-carrying teams. Experience managing complexities and motions of Mid-Market and Enterprise deal cycles in SaaS, or eCommerce industries. A builder’s mindset - comfortable improving systems, solving problems, and creating clarity in a pre-scale environment. A coaching-first leadership style, known for developing people as well as driving results. Executive presence and confidence navigating complex, multi-stakeholder conversations driving confidence at the senior and executive decision making levels. Data-informed decision making, balancing metrics with strong judgment. Who You Are Adaptable & curious - steady through change, eager to ask questions, and able to guide teams without perfect information. Emotionally intelligent, building trust quickly with customers, peers, and your team. A creative problem-solver who enjoys simplifying complexity and finding scalable solutions. Confident yet humble, able to lead from the front and be a steady presence even through failures, while creating space for others to excel.

Drive revenue growth by expanding client base, manage sales pipeline, collaborate cross-functionally, and build strong client relationships. | 3-5 years software sales experience with at least 2 years in new business closing, experience selling to eCommerce merchants preferred, strong communication and leadership skills, US-based with easy airport access. | About Passport: At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences. About the Role: As a Mid-Market Account Executive, you will play a pivotal role in expanding Passport’s client base, partnering with some of the most recognized eCommerce brands globally. Reporting directly to the Director of Sales, you'll collaborate with a dynamic team of Account Executives and Sales Development Representatives to drive business growth. Passport offers an extensive sales training program to help you effectively approach your pipeline and targets, while also fostering your professional development as a sales leader. We're looking for a self-motivated, growth-oriented individual who thrives in a fast-paced environment and is driven to exceed sales goals. \n Key Responsibilities: Drive revenue growth by expanding Passport’s client base within the Mid-Market segment. Actively manage your sales pipeline, developing strategies to meet and exceed revenue targets. Serve as a thought leader by keeping up with industry trends and helping clients understand how emerging technologies and market shifts could impact their business. Efficiently guide prospects through the sales process, ensuring clear communication of expectations both internally and externally. Deliver accurate forecasts and insights to refine sales strategies and maintain data hygiene. Work with post-sales teams to ensure smooth client handoffs and successful implementation. Work cross-functionally with peers in other departments to support mutual success. Collaborate with leadership to create detailed account plans for key enterprise clients, aligning sales strategies with the client’s business objectives and growth plans. Establish and nurture deep relationships with key stakeholders at all levels of the client’s organization to position Passport as a long-term partner, not just a vendor. Travel as required (approximately 5-10%) for client meetings, trade shows, and industry events. What We’re Looking For: 3-5 years software sales experience with no less than 2 years in a new business closing role. Experience selling to eCommerce merchants is highly desirable. Familiarity with operations, eCommerce, marketing, or finance teams is a plus. A competitive, goal-driven attitude with a proven ability to meet and exceed metrics. Demonstrated resilience and an ability to overcome challenges. Quick learner, able to thrive under pressure and adapt to new situations. Willingness to dive deep into the work—researching, prospecting, selling, and maintaining relationships. Strong leadership skills with the ability to inspire and collaborate effectively with teams. Exceptional verbal and written communication skills. Outstanding organization and time-management abilities. A proven track record of sales success, with excellent negotiation skills. Based in the United States, with easy access to a major airport. Important Traits: Executive Presence: Confidently engage with senior leaders to influence buying decisions. Data-Driven: Leverage data and analytics to inform sales strategies. Adaptability: Thrive in a dynamic, fast-changing environment. Emotional Intelligence: Build trust and handle customer concerns with empathy. Ownership: Take full responsibility for the sales process and customer outcomes. Innovative Problem-Solving: Offer creative solutions to complex client needs. Tech-Savvy: Strong understanding of how your solutions integrate with clients’ technology stacks. \n A sneak peak into our perks & benefits: - Competitive cash and equity packages - Medical, dental, and vision, life & disability insurance - 401(K) Match - Bi-Annual Remote Work funds - 100% remote work environment #LI-Remote - Company issued laptop - Flexible PTO - 12 weeks parental leave - Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints! - Quarterly virtual team gatherings and annual all-company offsites - Learning & Development Fund for upskilling or products to improve your day-to-day work life - One-time remote work set-up stipend to make your at-home office dazzle - Teammates around the world in 20+ different countries!