4 open positions available
The Senior Software Sales Representative will identify and prospect new business opportunities, focusing on enterprise-level customers. They will lead the entire sales cycle, from prospecting to closing deals, while maintaining strong relationships with key stakeholders. | Candidates should have 7+ years of experience in full-cycle software sales, particularly in Customer Communications Management software. Strong consultative selling skills and excellent communication abilities are essential for this role. | We are seeking a highly motivated Senior Software Sales Representative to join our dynamic sales team. As a Senior Software Sales Representative at Cincom, you will play a crucial role in driving our sales efforts and contributing to the continued success and growth of the company. The ideal candidate will have a proven track record in full-cycle software sales, strongly emphasizing consultative selling, relationship building, and achieving sales targets. Responsibilities Identifying and prospecting new business opportunities within your assigned territory and accounts, focusing on enterprise-level customers and partners. Understanding your market and your territory to be able to identify your customers/prospects needs, pain points, and industry trends. Using this knowledge to identify prospects within your territory. Identifying potential partners, who will incorporate our products into their offerings. Nurture, maintain and grow those relationships over years, helping these partners to grow their businesses using our solutions. Developing and maintaining strong relationships with key stakeholders in prospects. Customers and Partners, including C-level executives, IT directors, and procurement managers. Leading the entire sales cycle from prospecting and qualifying leads to negotiating and closing deals. Delivering persuasive sales presentations and product demonstrations to showcase the value and benefits of Cincom’s software solutions. Deliver continued growth of revenue within your assigned territory. Stay updated with industry trends, competitive landscape, and new technologies to provide valuable insights to customers and internal stakeholders. 7+ years of experience in full-cycle software sales in Customer Communications Management (CCM) software and solutions. Experience in selling services as an integral part of solution offerings. Strong consultative selling skills with the ability to understand customer needs and position appropriate solutions. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. Strong negotiation and closing skills with a focus on building long-term customer relationships. At Cincom, we value diversity and inclusion in our workforce. We encourage individuals from all backgrounds and experiences to apply. At Cincom, our values are the foundation of our success. We cultivate a culture of integrity, excellence, and collaboration, empowering our team to excel both individually and collectively. This commitment enhances productivity and strengthens our ability to serve customers effectively, driving sustainable impact in the industries we serve. If you are a highly motivated sales professional with a passion for solving customers problems with technology and a proven track record in software sales, we would love to hear from you.
The Technical Support Engineer provides SUPRA technical support to customers and partners through various communication channels. They coordinate problem-solving efforts, perform root cause analysis, and determine appropriate actions to resolve issues. | Candidates should have experience with IBM Assembler Language, C, and Pascal, along with technical support experience for software products. Strong interpersonal and communication skills are essential, and a minimum of 5 years of relevant experience is required. | Cincom Systems is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries. We are looking for someone to join our Cincom SURPA Team! · Provides SUPRA technical support via phone, email or online conference for licensed customers, field personnel, partners and re-sellers. · Coordinates problem-solving efforts, provides regular communication to customer, record keeping of research · Performs Root cause Analysis · Analyzes data and runs tests upon finding a root cause · Determines and recommends the appropriate actions to take · Determines the appropriate method for delivering the resolution to the customer, be it via mentoring, patch, hot fix or inclusion in a new release. · May serve as onsite consultant for Services projects or complex product problem debugging. Service projects could be used as a training method to get Service Engineer current on the product. · Participate in 24/7 on-call support for customers. Technical Skills Required · Dump analysis: an application abend dump i.e. reading hex, not using abend analyzer tools · Knowledge of CPU multi-tasking, threads, queueing theory · IBM SUPRA knowledge a strong plus. Experience Required: · Experience with IBM Assembler Language, C, Pascal · Experience with IBM z/OS JCL · Experience with IBM utilities like IEBGENER, IMASPZAP · Experience with CICS - systems programming knowledge a plus · Experience as a DBA is a strong plus. · Experience in providing technical support for a software product. · Experience with delivering patches, hot fixes and service packs. · Good interpersonal and communication skills, clear communicator both verbal and written · 5+ years overall experience in at least some of the above items.
Lead CPQ solution implementation by consulting customers on business processes, designing solutions, and ensuring effective product use. | Experience in manufacturing or services industries, customer-facing consulting, logical thinking, advanced Excel, and preferably engineering or programming background. | Cincom (USA) Ltd is looking for someone with experience in manufacturing or services industries to work with customers to successfully implement Cincom’s CPQ solution. This person will play a leading role in an implementation looking at business process mapping and best use of Cincom’s solution. This person will also need to become an expert in capturing business, product and pricing knowledge and and incorporating these into rules within a model (modelling) that is used by the rules engine to drive the guided selling process. • Providing Business Consulting to enable and advise customers, partners and other Cincomer's on the best way to use Cincom's product to meet their needs so that they can gain maximum business benefit. • Be able to present Cincom's standard Product Education to a high standard. Where appropriate and agreed, be able to adapt the material and content to suite the specific needs of the audience. • Use Business Process Mapping techniques and tools in order to provide input and guidance as needed to customers. Advise on different processes that can be used with Cincom products and what is considered best practice in that industry. • As part of the Solution Design, lead sessions on narrative flow to produce a story board incorporating our products. Thus, enabling the identification of gaps in functionality that need to be filled by enhancements or manual processes. • Provide leadership in defining and specifying a manageable scope of work, developing a credible delivery roadmap and establishing a sustainable delivery model. • To have a vision of the overall solution for the customer. To help gather, review and document requirements for any product enhancements or extensions that come from the Solution Design so that the Application Consulting team can design and build a robust solution. • Provide consulting on the design of application integration. Assist with any customer data mapping requirements for data loads, migration and integration. • Contribute to building proposals, statements of work and services estimates for Services Delivery opportunities whether pre-sales or post-sales engagements. • Keep abreast of tools, techniques, trends and relevant industry standards and regulations applicable to their specialism. Keep skills and knowledge current whether by identifying required training or undertaking self-education. • Be aware of the wider impact of decisions on a customer. Be aware of Issues, Risks and any changes that could impact the project and escalate. • Present recommended solutions both verbally and in written form. • Previous experience in a customer / client-facing role in the Manufacturing space. • Knowledge of applications or any programming language is an asset. • A high standard of written and spoken English is essential, a second language would be an advantage. • Whilst this role does not require previous experience of modelling, the candidate will be expected to demonstrate the underlying competencies and/or experience which makes a successful modeller. These might include: highly logical and structured thinking, advanced Excel skills, Engineering/Physics/ Maths background probably at degree level, programming background ● Competitive salary based on demonstrated skills. ● Flexible working hours and location. ● Multicultural and friendly working environment. ● The opportunity to be a key member of our products team.
The role involves designing and developing new functionality for the ETI-NET product set on HPE NonStop systems. Additionally, the developer will maintain existing code and provide product support. | Candidates should have development experience on HPE NonStop mainframes and be proficient in languages such as C, TAL, and COBOL. Strong analytical, decision-making, and communication skills are essential for this position. | ETI-NET, A PartnerOne company, is the worldwide leader in managing critical data for industries that never stop. We develop software which allows HPE NonStop™ servers to access modern technologies. Now in our third decade of operation, ETI-NET is renowned for delivering leading-edge components to major data centres globally. Today, ETI-NET is driving new initiatives to further extend its reach in the HPE NonStop™ space by doubling down on its primary HPE NonStop™ products. We’re expanding our team to expedite growth plans and are looking for an experienced HPE NonStop™ Developer to join our ranks. The job will be remote (e.g., home-based) so we can be extremely flexible on location. Your role is to work on the HPE NonStop™ (formerly Tandem) Systems as a Developer, designing and developing new functionality to the ETI-NET product set in C, TAL and COBOL, as well as maintaining our existing code and providing product support. ● Development experience on HPE NonStop™ mainframes. ● Development of unit and integration test specifications to ensure that software items are thoroughly tested. ● Software testing to ensure software is fit for purpose. ● Documentation of software product features. Providing technical authors with information for inclusion in software manuals and online help. ● Ability to work effectively in a team environment. ● Outstanding verbal and written communication skills to technical and non-technical audiences. ● Aptitude and communication skills to attend meetings to represent the company, e.g., to discuss the detailed design and other technical issues. ● Excellent analytical, decision-making, problem-solving, team and time management skills. ● Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed. ● Positive outlook, strong work ethic, and responsive to internal and external clients and contacts. You should possess most of the following attributes and have the capacity to acquire the remainder on the job. ● TAL, pTAL, COBOL85, SCOBOL, TACL, C/C++. ● Guardian, OSS, EMS, DDL, Escribe, FUP, TS/MP (Pathway), Inspect, TMF. ● Experience of IBM mainframe systems would be beneficial. ● Competitive salary based on demonstrated skills. ● Flexible working hours and location. ● Multicultural and friendly working environment. ● The opportunity to be a key member of our products team.
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