Parsley Health

Build and evolve backend services supporting healthcare products, lead technical execution, and design scalable, reliable systems. | Senior or Staff-level backend experience, with expertise in Go or Kotlin, AWS or GCP, and Kubernetes, along with strong communication and product-minded approach. | About Us At Parsley Health, we’re building the healthcare experience we all wish existed. Root-cause, functional medicine that’s affordable, data-driven, and designed to help people truly heal. We combine advanced diagnostics, clinical care, and smart tech to treat the whole person, because the gut, brain, hormones, and immune system are all connected. Today, we’re the largest functional healthcare company in the country, and we’re just getting started. How We Work We’re in a pivotal chapter focused on accelerating growth and driving meaningful impact. At Parsley, we keep our momentum by emphasizing speed, accountability, and a strong commitment to excellence. Our culture values ownership, collaboration, and continuous improvement. Parsley’s values: Treat the Root Cause, Commit to Excellence, Win Together, Take Ownership, Speed to Impact, and Count Every Good Thing, guide how we lead, build, and grow together. Why Join Us Mission-Driven Team: Help people live healthier, longer lives through a proactive, holistic care Ownership & Autonomy: Take on meaningful work with the support and trust to make real impact Build, Not Maintain: We’re scaling quickly and looking for builders, not maintainers Igniting Change: We move fast, value smart solutions, and celebrate high-value contribution Who We're Looking For We’re looking for people who thrive in fast-moving, mission-driven environments and aren’t afraid of hard work or a little ambiguity. You’re excited to be part of a growing startup where your ideas matter, your impact is immediate, and every challenge is a chance to build something better. You roll up your sleeves, learn on the fly, and find purpose in the process. The Opportunity We’re hiring a Lead Backend Software Engineer to help build and scale the systems that power Parsley Health’s member experience, clinical workflows, and internal operations. This is a highly technical, hands-on role for someone who brings senior-to-staff level backend experience and can provide technical leadership across teams through strong system design, pragmatic decision-making, and clear communication. This is a remote position, but it is highly preferred to hire a candidate in the NYC area who could come into our office and work alongside the team a couple of days per week. You’ll join a team of passionate builders and work closely with Engineering, Product, Design, and Customer Reliability. Parsley Health is an outcome-driven organization and your work will directly contribute to the company objectives: expand the business nationally, improve activation, conversion, retention, and expansion of our healthcare products. We work in a blameless environment and we take ownership and pride in our efforts. We follow light agile development practices that encourage feedback and iteration. Our teams are built on pillars of trust, humility and continuous improvement. The position reports directly into our VP of Product & Engineering. What you’ll do Build and evolve backend services that support our core healthcare products and experiences, including member-facing workflows and internal operational tooling Lead backend technical execution across product pods by shaping architecture, setting standards, and unblocking teams with strong technical guidance Design systems with reliability, scalability, and performance in mind, with an emphasis on maintainability and clean interfaces Partner closely with Product and Design to translate business needs into clear technical plans, pragmatic tradeoffs, and measurable outcomes Contribute to infrastructure and delivery practices, including deployments, observability, and incident response in a production environment Participate in code reviews and technical discussions to uphold high engineering quality, testing discipline, and a culture of continuous improvement Move quickly and responsibly, including building and implementing AI-forward solutions in a compliant way (privacy, security, and reliability first) What You’ll Need Senior or Staff-level backend engineering experience, with a track record of owning and shipping meaningful production systems Deep experience in either Go or Kotlin (strong preference for both), ideally 3+ years Strong infrastructure and DevOps experience in AWS or GCP (preference for GCP), ideally 4+ years Experience running production workloads on Kubernetes, ideally 2+ years Some exposure to Node/JavaScript (does not need to be deep) Product-minded approach. You think in outcomes, tradeoffs, and user impact, not just tickets Strong communication skills and the ability to collaborate across teams, clarify ambiguity, and guide technical decisions Comfort working in a startup environment with speed, accountability, and the occasional chaos Enthusiastic about AI-augmented development. You see AI coding assistants as tools that amplify your impact, not replace your judgment Benefits and Compensation Generous compensation package based on experience Equity stake for all employees based on level 401(k) + Employer Matching program Remote-first with the option to work from one of our centers in NYC Complimentary Parsley Health Complete Care membership Subsidized Medical, Dental, and Vision insurance plan options Generous flexible time off plan Annual professional development stipend Annual wellness stipend Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. The starting salary for this role is between $170,000 - $220,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process. At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. Important note In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. Please note: We will never communicate with you via Microsoft Teams We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment We look forward to connecting! #LI-Remote

Own and optimize end-to-end lifecycle marketing strategies across email and SMS, including designing, building, testing, deploying, and analyzing journeys. | Deep hands-on experience with lifecycle marketing, strong technical skills with Customer.io, and the ability to work cross-functionally with product and engineering teams. | Senior Manager, Lifecycle Marketing Location: Ideal candidate is located in the NYC area with ability to work in office 1-2 days a week. Who Is Parsley Health? Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest healthcare company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results. The Opportunity: Parsley Health is looking for a Senior Lifecycle Marketing Manager to own the full lifecycle experience across email and SMS, from first touch through long-term retention and advocacy. This is a senior, highly technical, hands-on role for a lifecycle marketer who is deeply experienced in Customer.io and comfortable owning every aspect of lifecycle execution. You will design, build, test, deploy, and optimize complex, event-driven journeys across all of our products. You’ll own both pre-sale and post-sale lifecycle strategy, with clear accountability for engagement, conversion, retention, and referral performance. What You’ll Do: Pre-Sale Lifecycle Ownership Own all pre-sale lifecycle marketing strategy across email and SMS, built and executed in Customer.io Design and build event-driven journeys for: newsletters and lead magnet programs, promotional and seasonal campaigns, appointment confirmation and reminders, nurture, abandoned cart, and conversion flows across all products Optimize journeys to increase engagement, appointment bookings, and purchases Post-Sale Lifecycle Ownership Own all post-sale lifecycle marketing strategy across email and SMS in Customer.io, including: member onboarding and activation flows, engagement and retention programs, NPS, referral, and ambassador journeys Incorporate feedback from the Member Experience (MX) and sales team into lifecycle logic, segmentation, and messaging Technical Execution & Experimentation Personally build, QA, and deploy lifecycle journeys Work comfortably with events, attributes, triggers, and conditional logic Own lifecycle experimentation strategy: A/B testing subject lines, content, timing, logic, and offers Iterating based on performance and behavioral signals Reporting & Optimization Own lifecycle reporting and insights across all campaigns Monitor engagement, conversion, and retention metrics Identify drop-offs and data issues within journeys and resolve them Translate insights into concrete optimizations and roadmap improvements What You’ll Need: You have 5–10 years of lifecycle marketing experience and are deeply hands-on You have significant experience building in Customer.io (not just managing it) You’re comfortable working with event-based data models and debugging lifecycle flows You’ve personally owned lifecycle campaigns end-to-end: design → build → test → deploy → optimize You have strong copy instincts and can write effective, member-centric lifecycle messaging You’re analytical, detail-oriented, and obsessive about journey quality You enjoy working cross-functionally with Product, Engineering, and Member Experience teams You’re excited by healthcare, behavior change, and improving long-term member outcomes Deeply passionate about root-cause healthcare and empowering people to stay well Familiarity using a MacBook, Google suite, Slack and Zoom Benefits and Compensation: Equity Stake 401(k) + Employer Matching program Remote-first with the option to work from one of our centers in NYC or LA Complimentary Parsley Health Complete Care membership Subsidized Medical, Dental, and Vision insurance plan options Generous 4+ weeks of paid time off Annual professional development stipend Annual wellness stipend Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. The starting salary for this role is between $120,000 / $150,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process. At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. Important note: In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. We look forward to connecting!