PAR Technology

Design and maintain scalable backend services and APIs using Node.js and Typescript. | 8+ years backend development experience with Node.js, Typescript, PostgreSQL, and familiarity with GraphQL and Kubernetes. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: We’re looking for a NodeJS Engineer who is passionate about building scalable, high-quality backend systems and enjoys collaborating across teams to deliver great product experiences. You’ll play a key role in designing, developing, and maintaining services primarily written in Node.js, with exposure to Ruby, PostgreSQL, and potentially hardware-integrated systems. Our technology bridges financial payment providers, retail fuel pump technology, and customer experience by wrapping low-level standards-compliant integrations with powerful software abstractions on an ultra-modern software platform. Our platform services and applications are built using a broad swath of technologies (Typescript, NodeJS, Ruby, React, and others), interconnected via GraphQL and RabbitMQ, and run in AWS using Terraform, Helm and Kubernetes (via EKS). Position Location: US Remote Reports To: Engineering Manager What We’re Looking For: Strong background in Node.js/Typescript, PostgreSQL. Ability to analyze and resolve complex technical issues efficiently. A proactive mindset with a strong commitment to understanding and meeting customer needs. Excellent teamwork skills, coupled with an ownership mindset and the ability to work independently. Why We Need You (Skill and Abilities) Proven expertise in Node.js (Typescript) and database management (PostgreSQL). 8+ years of backend development (with distributed systems and microservices) experience. Proficiency with GraphQL, TypeORM, and Nest.js. Hands on experience working with (and administering) K8S, message brokers (RMQ), APIs, especially proprietary hardware or device integrations is a plus. Excellent debugging and problem-solving skills across software and hardware domains. Ability to self-organize and manage tasks in a fast-paced, ticket-driven environment. Ability to write clean code and effective automated tests to deliver high-quality system improvements Ability to break down larger requirements into small, self-contained changes to the system Excellent spoken and written communication skills Experience in the retail and/or fuel & convenience industries a plus Ruby/Rails experience a big plus Experience implementing or consuming GraphQL APIs a plus Unleash your potential: What you will be doing and owning: Build and maintain backend services and API. Collaborate with product managers, designers, and other engineers to deliver end-to-end solutions. Investigate and resolve production issues and customer-reported bugs with a focus on root-cause analysis and long-term maintainability. Contribute to system design discussions and architectural decisions. Continuously improve code quality, testing practices, and development processes. Interview Process: Interview #1: Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Design and implement backend functionality and collaborate with product and infrastructure teams to ensure high availability and performance. | 3-5 years Ruby on Rails experience, proficiency with backend APIs and databases, and a relevant bachelor's or postgraduate degree. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: We are looking for a Ruby on Rails Engineer who is ready to take ownership of meaningful features. You aren’t just a ticket-taker; you’re a problem solver. You’ll be joining a collaborative team where code quality, automated testing, and thoughtful system design are the standards, not the exceptions. Position Location: Remote, United States Reports To: Engineering Manager What We’re Looking For: · 3-5 years practical industry experience or equivalent building systems in Ruby on Rails · Experience building and maintaining backend APIs, including design, implementation, evolution, and maintenance · Proficiency using a variety of database technologies, both relational and non-relational · An ability to work in service-based architectures as well as well-factored Rails monolith applications · Ability to write clean code and the discipline to write effective automated tests to deliver high-quality system improvements · Excellent spoken and written communication skills · BS/MS degree in Computer Science, Engineering, or equivalent years of professional working experience Additional skills: · Experience with NodeJS and React · Experience in the retail and/or fuel & convenience industries · Experience working in distributed teams · Experience with Nest.js and/or GraphQL Unleash your potential: What you will be doing and owning: · Working with the team, design and implement new functionality based on product objectives and requirements. · Engage with the broader product engineering team to execute feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform. · Strive to continually learn, improve technology skills, expand knowledge of the Open Commerce platform technologies, and gain increasing versatility across the breadth of our platform systems. · Expand API and business logic, and as needed write or revise customer-facing API documentation. · Work with infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale. · Support operations and infrastructure teams for issue resolution on relevant Open Commerce applications or services running in production environments. Interview Process: Interview #1: Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Technical video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Manage mid-market franchise accounts by building relationships, driving upsell and renewals, collaborating cross-functionally, and monitoring account health to grow revenue and reduce churn. | 3+ years in account or sales management with SaaS or restaurant tech experience, strong communication and technical skills including Salesforce and ERP, and ability to manage complex mid-market accounts. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. Position Description: As part of the Franchisee Account Manager Team, the Franchisee Account Manager acts as a strategic partner to PAR’s mid-market customer base. This role is responsible for driving customer satisfaction and revenue growth by identifying opportunities to expand product adoption within existing accounts. The ideal candidate will be proactive in building relationships, identifying value-driven opportunities, and collaborating cross-functionally to drive success for our customers and PAR. Position Location: Remote USA Reports To: Manager, Franchise Account Management What We’re Looking For: Requirements: • 3+ years in account management, account executive, or a related role • SaaS or Restaurant tech industry experience required • Experience navigating complex mid-market accounts ($200-800 million in revenue) and engaging multiple stakeholders • Strong communication and presentation skills • Self-starter with the ability to operate independently and think strategically • Strong technical acumen and proficiency with Salesforce, MS Office, and ERP systems • Bachelors degree in Business, Marketing, or a related field preferred Additional skills: • Consistently positive attitude and the ability to adapt to ambiguity • Proven track record of upselling and maintaining client relationships • Strong collaboration skills to work across GTM and Product teams • Deep interest in restaurant operations and a willingness to become an industry expert • Unleash your potential: What you will be doing and owning: • Act as a trusted partner to franchise clients, building long-term relationships • Lead strategic account management, including planning, upselling, and renewals • Partner with the Client Success Team to conduct regular business reviews • Maintain a deep understanding of PAR’s product suite and industry trends • Collaborate cross-functionally to align on customer needs and business goals • Monitor account health and proactively address challenges and opportunities • Provide product feedback to internal teams to enhance service delivery • Drive revenue growth and reduce churn in assigned accounts PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labors website. Remote Skills: Channel Strategies, Communication Skills, Cross-Functional, Customer Acquisition, Customer Churn, Customer Experience, Customer Relations, Customer Satisfaction, Develop and Maintain Customers, ERP (Enterprise Resource Planning), Franchise Management, Global Branding, Industry/Trade Analysis, Marketing, Microsoft Office, Presentation/Verbal Skills, Restaurant, Revenue Growth, Sales, Sales Management, Salesforce.com, Service Delivery, Software as a Service (SaaS), Strategic Accounts, Team Player, Up-Selling About the Company: PAR Technology

As a Marketing Coordinator, you will assist in the creation, editing, and publishing of various marketing content and support campaign logistics. You will also help coordinate events and maintain marketing systems to ensure efficient operations. | The ideal candidate should have 1-3 years of experience in marketing or a related field, with strong organizational and communication skills. Familiarity with design tools and proficiency in Microsoft Office are also important. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: PAR Engagement is seeking a Marketing Coordinator to support our dynamic and growing marketing team. This is an exciting opportunity for someone eager to start their marketing career and gain exposure to all areas of SaaS marketing—including product marketing, demand generation, content, events, and customer programs. This role is highly collaborative and will provide hands-on support across campaigns, programs, and day-to-day operations that enable PAR to scale its impact and connect with customers. Position Location: Austin, TX Reports To: Sr. Manager, Customer Marketing What We’re Looking For: 1–3 years of experience in marketing, communications, or a related field (internships and early-career roles count). Strong organizational and project management skills; ability to juggle multiple tasks and deadlines. Excellent written and verbal communication skills. Familiarity with design tools (e.g., Canva, PowerPoint, Adobe Creative Suite) and an eye for layout, branding, and visual storytelling. Proficiency in Microsoft Office, bonus if familiar with Salesforce or similar. Self-starter with a collaborative mindset—ready to support teammates, take initiative, and learn new skills. Unleash your potential: What you will be doing and owning As Marketing Coordinator, you will: Assist in the creation, editing, and publishing of marketing content (blogs, emails, case studies, social posts, sales collateral). Support the Voice of Customer program by gathering, organizing, and sharing feedback from marketers, developers, and end-users. Help design and polish presentations, decks, and marketing assets to ensure consistent, on-brand storytelling. Support campaign logistics, including asset tracking, timelines, and reporting. Assist with event coordination for webinars, tradeshows, and customer events. Maintain and update marketing systems, lists, and dashboards. Partner with product marketing, demand gen, and design teams to ensure smooth execution of launches and campaigns. Provide general administrative support to the marketing team, ensuring alignment and efficiency. Interview Process Interview #1: Phone Screen with Talent Acquisition Team (via Microsoft Teams) Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Director of Marketing, including a presentation (via Microsoft Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Create and maintain developer-focused product documentation, manage user assistance assets and community forums, collaborate cross-functionally, and improve documentation workflows. | 5-7 years technical writing with at least 1 year on developer documentation, leadership skills, experience with developer portals, programming fundamentals, and familiarity with content management and collaboration tools. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: As a senior technical writer on the Product team, you will be responsible for creating and improving the PAR Engagement documentation, information architecture, and supplemental resources that our customers and customer-success engineers use when building and implementing solutions. You will support customers and third-party vendors integrating with PAR Engagement through developer documentation, product user guides, support knowledge base, community forums, and training materials. Your role will include updating, maintaining, enhancing, and coordinating our various user-assistance assets and information portals, as well as managing and moderating our interactive user Q&A communities. You will be joining a cross-functional team and collaborating with members of the Engineering, Product Management, and Customer Support teams. This is an excellent opportunity for a hands-on senior technical writer who is interested in creating product documentation that will have a great impact on both external and internal teams. Position Location: Remote, United States Reports To: Sr. Manager, Product Ops & Documentation What We’re Looking For: Requirements: • 5-7 years of technical writing experience, with at least 1 year focused on publishing web or mobile API, SDK, and otherwise developer-focused documentation • Assertiveness as an experienced leader who can effectively chase down information from subject matter experts (SMEs) as well as recommend and implement content-management tools, processes, and best practices • At least 1 successful developer portal project and at least 1 public developer portal that can be shared in the portfolio or resume submission • Basic understanding of computer programming fundamentals • Excellent written and verbal communication skills • Strong knowledge of technical writing best practices • Advanced understanding of information architecture and content management • Experience creating content for a variety of target audiences • Passion for developing clear, concise, and accurate documentation deliverables Additional skills: • Familiarity with “docs-as-code” concepts (e.g., single-sourcing, content reuse, source control, and build automation) • Experience with Jira, Confluence, Salesforce, GitHub, Stack Overflow, and markdown • Knowledge of curriculum design, contextual help, and training materials (e.g., video tutorials) • Understanding of Agile software-development processes and project-management methodologies • Experience creating documentation for B2B enterprise software or marketing / customer engagement management software • Experience with restaurant or retail point-of-sale (POS) systems • Experience working as a cashier in an in-person retail or hospitality business (e.g., restaurant, grocery store, hotel) Unleash your potential: What you will be doing and owning: • Become an expert on the PAR Engagement products • Identify and develop use cases for customers and partners • Create conceptual, how-to, and reference topics for product documentation and user assistance • Produce and maintain help topics that are published to customer-facing information portals • Lead community-management efforts on Q&A platforms like Stack Overflow, moderating content and increasing participation and engagement • Become an active contributor on both internal and external knowledge communities • Chase down information from subject matter experts (SMEs) • Ensure content is accurate and consistent across various information portals • Lead the development, implementation, and integration of AI tooling on the various information portals • Identify and close documentation gaps • Develop samples and tutorials that supplement the product documentation • Improve information architecture and documentation workflows/processes • Collaborate with UX designers and developers to enhance the usability and accessibility of AI chatbots and portals • Collaborate across teams to deliver the best content and communication strategies for PAR Engagement, both internally and externally • Act as a liaison across various internal teams to ensure coordination and alignment Interview Process: • Interview #1: Phone Screen with Talent Acquisition Team • Interview #2: Video interview with the Hiring Manager (via MS Teams) • Interview #3: Video interview with the Documentation Team (via MS Teams) • Interview #4: Video interview with additional team members (via MS Teams) Note: Candidates may be asked to submit 3-5 samples of work that they produced with their own writing before being considered for interviews with the hiring manager and team. PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Create and maintain developer-focused and user documentation, manage community Q&A platforms, improve documentation workflows, and collaborate cross-functionally to support PAR Engagement products. | 5-7 years technical writing with at least 1 year on developer documentation, leadership in content management, understanding of programming fundamentals, excellent communication, and experience with relevant tools and Agile processes. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description As a senior technical writer on the Product team, you will be responsible for creating and improving the PAR Engagement documentation, information architecture, and supplemental resources that our customers and customer-success engineers use when building and implementing solutions. You will support customers and third-party vendors integrating with PAR Engagement through developer documentation, product user guides, support knowledge base, community forums, and training materials. Your role will include updating, maintaining, enhancing, and coordinating our various user-assistance assets and information portals, as well as managing and moderating our interactive user Q&A communities. You will be joining a cross-functional team and collaborating with members of the Engineering, Product Management, and Customer Support teams. This is an excellent opportunity for a hands-on senior technical writer who is interested in creating product documentation that will have a great impact on both external and internal teams. Position Location: Remote, United States Reports To Sr. Manager, Product Ops & Documentation Requirements What We’re Looking For: • 5-7 years of technical writing experience, with at least 1 year focused on publishing web or mobile API, SDK, and otherwise developer-focused documentation • Assertiveness as an experienced leader who can effectively chase down information from subject matter experts (SMEs) as well as recommend and implement content-management tools, processes, and best practices • At least 1 successful developer portal project and at least 1 public developer portal that can be shared in the portfolio or resume submission • Basic understanding of computer programming fundamentals • Excellent written and verbal communication skills • Strong knowledge of technical writing best practices • Advanced understanding of information architecture and content management • Experience creating content for a variety of target audiences • Passion for developing clear, concise, and accurate documentation deliverables Additional Skills • Familiarity with “docs-as-code” concepts (e.g., single-sourcing, content reuse, source control, and build automation) • Experience with Jira, Confluence, Salesforce, GitHub, Stack Overflow, and markdown • Knowledge of curriculum design, contextual help, and training materials (e.g., video tutorials) • Understanding of Agile software-development processes and project-management methodologies • Experience creating documentation for B2B enterprise software or marketing / customer engagement management software • Experience with restaurant or retail point-of-sale (POS) systems • Experience working as a cashier in an in-person retail or hospitality business (e.g., restaurant, grocery store, hotel) Unleash your potential: What you will be doing and owning: • Become an expert on the PAR Engagement products • Identify and develop use cases for customers and partners • Create conceptual, how-to, and reference topics for product documentation and user assistance • Produce and maintain help topics that are published to customer-facing information portals • Lead community-management efforts on Q&A platforms like Stack Overflow, moderating content and increasing participation and engagement • Become an active contributor on both internal and external knowledge communities • Chase down information from subject matter experts (SMEs) • Ensure content is accurate and consistent across various information portals • Lead the development, implementation, and integration of AI tooling on the various information portals • Identify and close documentation gaps • Develop samples and tutorials that supplement the product documentation • Improve information architecture and documentation workflows/processes • Collaborate with UX designers and developers to enhance the usability and accessibility of AI chatbots and portals • Collaborate across teams to deliver the best content and communication strategies for PAR Engagement, both internally and externally • Act as a liaison across various internal teams to ensure coordination and alignment Interview Process • Interview #1: Phone Screen with Talent Acquisition Team • Interview #2: Video interview with the Hiring Manager (via MS Teams) • Interview #3: Video interview with the Documentation Team (via MS Teams) • Interview #4: Video interview with additional team members (via MS Teams) Note: Candidates may be asked to submit 3-5 samples of work that they produced with their own writing before being considered for interviews with the hiring manager and team. PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. Compensation Range: $85K - $100K

Manage and support customer loyalty and rewards programs by collaborating across teams to analyze data, implement program designs, and communicate recommendations to increase adoption and customer success. | 1-3 years professional experience, bachelor's degree or equivalent, strong communication and organizational skills, ability to work cross-functionally, and a desire to grow within the company. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. Position Description: The Loyalty & Rewards Program Manager (AKA Associate Technical Program Manager) plays an integral part in guiding PAR Retails customers to achieve their business objectives utilizing the Open Commerce platform. You will work collaboratively across Customer Success, Product, and Data & Insights teams to thoughtfully interpret data, strategically present recommendations to increase adoption of new and existing functionality, and precisely implement program designs. No two days will be the same in this role and your excitement for creatively approaching new challenges will make you successful. Position Location: Remotely based in the USA within one of the following cities: • Philadelphia, PA • New Hartford, NY • Austin, TX • San Diego, CA • Chicago, IL • Minneapolis, MN You must be located within driving distance of a major airport as you may be needed to travel via air from time to time for onsite customer visits Reports To: • Director, Technical Program Management What We’re Looking For: Requirements: • 1-3 years industry or related professional experience • Bachelor’s degree or equivalent • Ability to work across a variety of internal teams to help deliver outcomes for our customers • Desire to grow into a larger role on the PAR Retail team • Interest in customer engagement and how digital programs help to build stronger customer relationships • Strong writing, communication, organization and facilitation skills • Detail-oriented self-starter, capable of prioritizing in a fast-paced environment and pursuing solutions • Ability to meet deadline and to consider both big picture strategy and minute, tactical details • Value quality and consistency, with an emphasis on continued personal and professional growth • Passionate about understanding your customers’ targeted business outcomes and making them successful • Obsession with the details, with finding and squashing risk, with seeking solutions that work for your customer and PAR Retails business, and offering proactive support • Willing to approach unfamiliar problems with an openness and determination to learn new skills and subject matter • High emotional intelligence and interpersonal skills Additional skills: • Ability to explain technical concepts, risks and issues in a business-friendly manner that helps cross-functional teams understand and take action • Experience with customer relationship management • Basic knowledge of SQL is a plus, but not required Unleash your potential: What you will be doing and owning: • Understand PAR Retails technology platform and products and work with other Technical Program Managers to help customers leverage key functionality to drive business results • Support Customer Success Team in confidently, and carefully coordinating implementation details, and onboarding requirements for multiple customer accounts • Support Technical Program Management team in delivering customer reporting, producing insightful analysis of program data, and communicating data-driven recommendations to customers • Work with PAR Retails Product & Engineering teams to understand, test and communicate future and new platform functionalities • Demonstrate the desire to learn industry trends, best practices and challenges in order to contextually evaluate customer program performance • Support Customer Success Team in producing case studies for internal and external use • Anticipate stakeholder concerns and other risks, in order to bring attention to the team for resolution PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labors website. Remote Skills: Best Practices, Communication Skills, Computer Networks, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Detail Oriented, Establish Priorities, Global Branding, Industry/Trade Analysis, Interpersonal Skills, Loyalty Programs, Onboarding, Organizational Skills, Product Engineering, Program Evaluation, Project/Program Management, Restaurant, Retail, Retail Management, Risk, SQL (Structured Query Language), Sales, Technical Leadership, Technical Support, Testing, Time Management, Writing Skills About the Company: PAR Technology