PAR Technology

Grow and expand business by managing sales opportunities end-to-end and building strong franchisee relationships. | Bachelor's degree and 3-5 years of technology equipment or SaaS sales experience with quota achievement and CRM proficiency. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: The Account Manager will grow and expand PAR’s business within the McDonald’s franchise community in the U.S., driving revenue through new opportunities, expansions, and refresh cycles. You’ll sell PAR’s approved hardware, installations, and break-fix services, partnering closely with internal teams to manage opportunities end-to-end from discovery through delivery. This is a quota-carrying, consultative sales role requiring strong franchise/QSR experience, relationship-building, and the ability to coordinate cross-functionally to deliver a consistent customer experience. Position Location: Remote Reports To: Director, McDonald’s Global Sales What We’re Looking For: The Account Manager will be responsible for growing and expanding PAR’s business across the McDonald’s account within the United States, with a focus on approved hardware, services, and ongoing restaurant technology initiatives supporting McDonald’s franchisees. This role drives revenue through new opportunities, expansions, and refresh cycles across the franchise community. Additional skills: Bachelor’s degree in business, sciences, or related field and/or 3–5 years of technology equipment and/or SaaS sales experience Demonstrated ability to achieve and exceed sales targets in a quota-carrying role Experience managing a full lifecycle sales process (prospecting → discovery → demo → proposal/negotiation → close) Experience using a CRM (Salesforce, Microsoft Dynamics, or similar) to manage pipeline, activity, forecasting, and data hygiene Strong consultative, solution-based selling skills with the ability to align customer needs to product value Strong written and verbal communication skills, including comfort presenting to decision-makers and conducting product demonstrations Willingness and ability to travel Unleash your potential: What you will be doing and owning: Identify and pursue new sales opportunities within assigned McDonald’s franchise organizations and territories across the United States Drive revenue growth across the McDonald’s franchise community by promoting McDonald’s-approved hardware, peripherals, installations, and break-fix services Partner with Marketing to support targeted campaigns and initiatives focused on McDonald’s franchise needs and programs Build and maintain strong relationships with McDonald’s franchise owners, operators, and key decision-makers to advance opportunities and close business Lead effective discovery conversations to understand franchisee operational requirements and align PAR solutions accordingly Deliver structured, compelling product presentations and solution discussions aligned to McDonald’s standards and franchise objectives Manage active opportunities through the full sales cycle, from initial engagement through order placement and execution coordination Maintain up-to-date CRM records including customer interactions, opportunities, contracts, and activity tracking Stay informed on McDonald’s technology standards, franchise programs, and restaurant industry trends to effectively position PAR solutions Monitor changes within franchise organizations and the competitive landscape, adapting sales strategies to remain effective and customer-focused Interview Process: Interview #1: Phone Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Support customer onboarding, analyze program data, and communicate platform functionalities to drive customer success. | 1-3 years of experience, strong communication skills, ability to work cross-functionally, and a basic understanding of SQL and customer engagement. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: The Associate Technical Program Manager plays an integral part in guiding PAR Retail's customers to achieve their business objectives utilizing the Open Commerce platform. You will work collaboratively across Customer Success, Product, and Data & Insights teams to thoughtfully interpret data, strategically present recommendations to increase adoption of new and existing functionality, and precisely implement program designs. No two days will be the same in this role and your excitement for creatively approaching new challenges will make you successful. Position Location: Remotely based in the USA within one of the following cities: Philadelphia, PA New Hartford, NY Austin, TX Chicago, IL Minneapolis, MN You must be located within driving distance of a major airport as you may be needed to travel via air from time to time for onsite customer visits Reports To: Director, Technical Program Management What We’re Looking For: Requirements: 1-3 years professional experience Bachelor’s degree or equivalent Ability to work across a variety of internal teams to help deliver outcomes for our customers Desire to grow into a larger role on the PAR Retail team Interest in customer engagement and how digital programs help to build stronger customer relationships Strong writing, communication, organization and facilitation skills Detail-oriented self-starter, capable of prioritizing in a fast-paced environment and pursuing solutions Ability to meet deadline and to consider both big picture strategy and minute, tactical details Value quality and consistency, with an emphasis on continued personal and professional growth Passionate about understanding your customers’ targeted business outcomes and making them successful Obsession with the details, with finding and squashing risk, with seeking solutions that work for your customer and PAR Retail's business, and offering proactive support Willing to approach unfamiliar problems with an openness and determination to learn new skills and subject matter High emotional intelligence and interpersonal skills Additional skills: Ability to explain technical concepts, risks and issues in a business-friendly manner that helps cross-functional teams understand and take action Experience with customer relationship management Basic knowledge of SQL is a plus, but not required Unleash your potential: What you will be doing and owning: Understand PAR Retail's technology platform and products and work with Technical Program Manager to help customers leverage key functionality to drive business results Support Customer Success Team in confidently, and carefully coordinating implementation details, and onboarding requirements for multiple customer accounts Support Technical Program Management team in delivering customer reporting, producing insightful analysis of program data, and communicating data-driven recommendations to customers Work with PAR Retail's Product & Engineering teams to understand, test and communicate future and new platform functionalities Demonstrate the desire to learn industry trends, best practices and challenges in order to contextually evaluate customer program performance Support Customer Success Team in producing case studies for internal and external use Anticipate stakeholder concerns and other risks, in order to bring attention to the team for resolution Interview Process: Interview #1: Video interview with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) Interview #4: Video interview with VP of Customer Success (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Support customer onboarding, analyze program data, and communicate platform functionalities to drive customer success. | 1-3 years of experience, strong communication skills, ability to work cross-functionally, and interest in customer engagement. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: The Loyalty & Rewards Program Manager (AKA Associate Technical Program Manager) plays an integral part in guiding PAR Retail's customers to achieve their business objectives utilizing the Open Commerce platform. You will work collaboratively across Customer Success, Product, and Data & Insights teams to thoughtfully interpret data, strategically present recommendations to increase adoption of new and existing functionality, and precisely implement program designs. No two days will be the same in this role and your excitement for creatively approaching new challenges will make you successful. Position Location: Remotely based in the USA within one of the following cities: Philadelphia, PA New Hartford, NY Austin, TX Chicago, IL Minneapolis, MN You must be located within driving distance of a major airport as you may be needed to travel via air from time to time for onsite customer visits Reports To: Director, Technical Program Management What We’re Looking For: Requirements: 1-3 years professional experience Bachelor’s degree or equivalent Ability to work across a variety of internal teams to help deliver outcomes for our customers Desire to grow into a larger role on the PAR Retail team Interest in customer engagement and how digital programs help to build stronger customer relationships Strong writing, communication, organization and facilitation skills Detail-oriented self-starter, capable of prioritizing in a fast-paced environment and pursuing solutions Ability to meet deadline and to consider both big picture strategy and minute, tactical details Value quality and consistency, with an emphasis on continued personal and professional growth Passionate about understanding your customers’ targeted business outcomes and making them successful Obsession with the details, with finding and squashing risk, with seeking solutions that work for your customer and PAR Retail's business, and offering proactive support Willing to approach unfamiliar problems with an openness and determination to learn new skills and subject matter High emotional intelligence and interpersonal skills Additional skills: Ability to explain technical concepts, risks and issues in a business-friendly manner that helps cross-functional teams understand and take action Experience with customer relationship management Basic knowledge of SQL is a plus, but not required Unleash your potential: What you will be doing and owning: Understand PAR Retail's technology platform and products and work with other Technical Program Managers to help customers leverage key functionality to drive business results Support Customer Success Team in confidently, and carefully coordinating implementation details, and onboarding requirements for multiple customer accounts Support Technical Program Management team in delivering customer reporting, producing insightful analysis of program data, and communicating data-driven recommendations to customers Work with PAR Retail's Product & Engineering teams to understand, test and communicate future and new platform functionalities Demonstrate the desire to learn industry trends, best practices and challenges in order to contextually evaluate customer program performance Support Customer Success Team in producing case studies for internal and external use Anticipate stakeholder concerns and other risks, in order to bring attention to the team for resolution Interview Process: Interview #1: Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) Interview #4: Video Interview with VP of Customer Success (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Supporting client rollouts, conducting training, designing solutions, and facilitating communication between technical and non-technical stakeholders. | Requires 1-2 years experience with PAR OPS or similar restaurant technology, operational and project management skills, and ability to support multiple initiatives. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: As a Franchise Implementation Consultant on the PAR OPS Implementation team at PAR Technology Corporation, you will be responsible for working within a collaborative team atmosphere to deploy the PAR OPS solution for existing franchisees. Using your operational knowledge of the hospitality industry, the Franchise Implementation Consultant will serve as a subject matter expert in managing the deployment of PAR OPS for new franchise groups. You will ensure deployment activities are executed within the scope and within the agreed planning, specifications, and quality standards to ensure product satisfaction. You will also collaborate with the Support and Technical Services team to transition your clients from implementation to support. Position Location: Remote Reports To: Manager, Implementation What We’re Looking For: Requirements: • 4-year technical degree or equivalent experience in related field • 1+ year of experience working with Restaurant Back of House Technology • 2 - 4 years’ experience working with the PAR OPS Platform • 1 – 2 years’ experience as an Implementation Engineer at PAR OPS • Previous experience in the Hospitality industry in a management role preferred • Demonstrated ability to support multiple, concurrent initiatives • Self-motivated with a proven track record in customer multi-unit implementations • Ability to self-train, to stay current with the technology and security in restaurant and retail industries • Comfortable in a dynamic, agile atmosphere of a technical organization with an expanding customer base Additional skills: • Excellent operational, project, and time management skills • Excellent verbal and written communications skill to communicate with technical, non-technical, and diverse customers across an international organization • Excellent training and presentation skills • Excellent ability to facilitate and lead customer facing conversations • Excellent technical, and problem-solving skills • Excellent consulting, organizational, and process improvement skills • Strong knowledge of application design, database tools and relevant computer applications within the restaurant and hospitality industry preferred • Conduct internal and external cross-functional technical meetings • Strong analytical, debugging, and problem-solving skills • Analytical skills to facilitate removing barriers to sales and implementations • Ability to manage ambiguity and apply problem-solving skills to unique situations • Ability to communicate financial and technical concepts and specifications clearly and efficiently • Ability to maintain focus and efficiency when working multiple projects concurrently Unleash your potential: What you will be doing and owning: • Work with the PAR OPS Implementation team members and Project Managers on specified projects to ensure complete understanding of customer’s database configurations • Support client rollouts to their entire community post Implementation Pilot • Conduct train-the-trainer or direct to store training sessions on how to utilize the solution to encourage immediate adoption • Liaise with Implementation Manager, Project Manager, Support, and Technical Account Services Team as needed for escalations on scope, processes, and project plan adjustments • Consult with franchisees to fully analyze and understand their existing infrastructure, as well as determine their current and future needs • Facilitate and lead customer facing conversations and communications to provide key information, direction, timelines, and any technical information necessary • Design and test solutions configured to meet the needs of the client as identified while consulting with the client throughout the rollout phase of the project • Work with clients as they transition from Implementation to Support to clearly help them understand the level of support they are provided • Effectively communicate with all levels of technical and non-technical personnel • Consult with third-party providers and internal implementation team members to design and deliver software integrations and roll-out sessions • Effectively communicate on issues or complex information to a wide audience based on product knowledge • Participate in product design, product delivery and product training and identify opportunities to provide additional products, services, or other resources for clients • Document task status and completion using project tracking tools • Maintain a working knowledge of client operations to facilitate problem resolution and educating support teams • Alert Manager to possible scope challenges, issues or change requests • Serve as subject matter expert in assisting our Knowledge Management team with the continued development of the training resources including the LMS, internal and client facing documentation, and our digital adoption platform • Collaborate and consult with internal support, technical services and implementation team members to resolve critical and/or complex technical issues and needs in a timely manner • Provide Level I or Level II support to existing customers • Serve as part of the after-hours client support rotation Interview Process: Interview #1: Phone Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Manage product delivery for digital platforms including mobile apps, acting as Scrum Product Owner to coordinate with technical and non-technical teams. | Experience managing mobile app projects, working with clients, and using agile methodologies like Scrum or Kanban. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: We are looking for a Product Delivery Lead to join our growing team. In this role, you will act as the Scrum Product Owner on a team building out and maintaining a digital platform including mobile applications. You’ll be responsible for drafting requirements and managing the backlog as you represent the roadmap set forth by our clients and internal team. You’ll work closely with engineering, UX/design, QA, DevOps, product managers, clients and internal stakeholders, as you manage the definition, design, and delivery of new product features while also assisting in maintaining the existing production applications. You’ll work across technical and non-technical teams as a bridge between business outcomes and technology. Position Location: Philadelphia, PA, Chicago, IL, Austin, TX, Minneapolis, MN, or Central New York (New Hartford, NY or Syracuse, NY). There is the capability to be remotely based in any of these locations. Reports To: Sr. Director, Solutions What We’re Looking For: 4+ years of project/account management or product owner experience, especially with iOS/Android mobile apps Experience managing and working with clients Experience with agile (Scrum/Kanban) development methodologies Excellent presentation and interpersonal communication skills Strong negotiation, organizational, and facilitation skills Detail-oriented self-starter who can stay on track and pursue solutions without supervision Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously Passion for digital products and mobile technologies Unleash your potential: What you will be doing and owning: Work hand-in-hand with PAR clients, designers, and engineering to define product technical requirements and build delivery plans, including resourcing breakdowns, release burndowns, and more Be accountable for project results, schedule, and deliverables Represent the product roadmap while acting as the Scrum Product Owner in PAR’s agile design and engineering process, including roadmap and backlog management, sprint planning, standups, sprint demos, retrospectives, and more Manage product documentation and requirements using Confluence and Jira to ensure docs and tickets have clear acceptance criteria, are up to date, and aligned to the outcomes under your management Be accountable for preparing your team for status presentations, review meetings, and UAT sessions Prepare effective written correspondence and present information to client and internal stakeholders Provide consistent and comprehensive status updates and reports on project status Interview Process: Interview #1: Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Manage product requirements, backlog, and delivery plans for digital/mobile platforms, acting as Scrum Product Owner and liaising with clients and technical teams. | Over 4 years of project or product management experience, familiarity with agile practices, and experience working with clients, especially in digital or mobile app contexts. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: We are looking for a Product Delivery Lead to join our growing team. In this role, you will act as the Scrum Product Owner on a team building out and maintaining a digital platform including mobile applications. You’ll be responsible for drafting requirements and managing the backlog as you represent the roadmap set forth by our clients and internal team. You’ll work closely with engineering, UX/design, QA, DevOps, product managers, clients and internal stakeholders, as you manage the definition, design, and delivery of new product features while also assisting in maintaining the existing production applications. You’ll work across technical and non-technical teams as a bridge between business outcomes and technology. Position Location: Philadelphia, PA, Chicago, IL, Austin, TX, Minneapolis, MN, or Central New York (New Hartford, NY or Syracuse, NY). There is the capability to be remotely based in any of these locations. Reports To: Sr. Director, Solutions What We’re Looking For: • 4+ years of project/account management or product owner experience, especially with iOS/Android mobile apps • Experience managing and working with clients • Experience with agile (Scrum/Kanban) development methodologies • Excellent presentation and interpersonal communication skills • Strong negotiation, organizational, and facilitation skills • Detail-oriented self-starter who can stay on track and pursue solutions without supervision • Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously • Passion for digital products and mobile technologies Unleash your potential: What you will be doing and owning: • Work hand-in-hand with PAR clients, designers, and engineering to define product technical requirements and build delivery plans, including resourcing breakdowns, release burndowns, and more • Be accountable for project results, schedule, and deliverables • Represent the product roadmap while acting as the Scrum Product Owner in PAR’s agile design and engineering process, including roadmap and backlog management, sprint planning, standups, sprint demos, retrospectives, and more • Manage product documentation and requirements using Confluence and Jira to ensure docs and tickets have clear acceptance criteria, are up to date, and aligned to the outcomes under your management • Be accountable for preparing your team for status presentations, review meetings, and UAT sessions • Prepare effective written correspondence and present information to client and internal stakeholders • Provide consistent and comprehensive status updates and reports on project status Interview Process: • Interview #1: Video Screen with Talent Acquisition Team • Interview #2: Video interview with the Hiring Manager (via MS Teams) • Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Lead and scale the B2B payment platform, defining product vision, ensuring operational excellence, and driving innovation within the payment ecosystem. | Over 10 years in product management with at least 5 years in payment technologies, proven success in launching B2B payment products, and experience in high-volume system scaling and compliance. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: We are seeking an experienced Senior Director of Product, Payments to lead and scale our B2B payment platform business serving the restaurant and convenience store industries. You will be responsible for defining the product vision and ensuring operational excellence across our payment ecosystem. This role requires a blend of product strategy, technical understanding of payment technologies, and operational leadership to drive innovation and cross-sell value through PAR’s broader platform. Position Location: Chicago, IL, Philadelphia, PA, Austin, TX, Minneapolis, MN, or Central New York (New Hartford, NY or Syracuse, NY). There is the capability to be remotely based in any of these locations. This role operates with flexibility to work remotely and onsite as business needs dictate. The team will exercise judgment in determining when in-person presence adds value. Occasional in-person meetings, leadership sessions, and team events will take place in the global company locations. Reports To: GM, PAR Ordering & Pay What We’re Looking For: Requirements: 10+ years in product management and operations, with 5+ years in payment technologies Proven track record of launching successful B2B payment products Experience in the restaurant, convenience store, or retail tech space preferred Demonstrated success in cross-selling strategies History of managing cross-functional teams in a fast-paced environment Deep understanding of card processing, ACH, wire, wallets, and emerging payments Experience in transaction fee optimization and merchant negotiations Strong background in scaling ops for high-volume systems Additional skills: Expert knowledge of PCI DSS, AML, KYC, and payment compliance Familiarity with restaurant and c-store business operations Experience integrating payments with POS, inventory, and loyalty platforms High technical aptitude and ability to work with engineering Strategic thinker around bundling and solution packaging Analytical and data-driven decision-making skills Excellent communication and stakeholder management Expertise in risk management and fraud prevention Strong leadership and mentoring abilities Ability to thrive in ambiguity and bring structure to scaling teams Customer-first mindset with a passion for innovation in retail tech Unleash your potential: What you will be doing and owning: Product Leadership Define and execute the strategic vision and roadmap for the payment platform Deliver innovative solutions tailored to food service and retail ops Align product development with market opportunities and customer value Translate business needs into technical requirements Identify and execute cross-sell opportunities across PAR’s ecosystem Operational Excellence Oversee daily platform operations ensuring reliability and performance Drive operational KPIs and continuous improvement Manage risk, compliance, and fraud prevention for food/retail environments Build strong partnerships with processors, banks, and regulators Optimize costs and develop bundled solution strategies Team Leadership Build and lead high-performing product and ops teams Cultivate a culture of innovation and customer-centricity Align cross-functional teams across Sales, Eng, Marketing, and Legal Represent PAR at industry events and with executive stakeholders Develop team objectives, incentive plans, and growth opportunities Interview Process: Interview #1: Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Manage mid-market franchise accounts by building relationships, driving upsell and renewals, collaborating cross-functionally, and monitoring account health to grow revenue and reduce churn. | 3+ years in account or sales management with SaaS or restaurant tech experience, strong communication and technical skills including Salesforce and ERP, and ability to manage complex mid-market accounts. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. Position Description: As part of the Franchisee Account Manager Team, the Franchisee Account Manager acts as a strategic partner to PAR’s mid-market customer base. This role is responsible for driving customer satisfaction and revenue growth by identifying opportunities to expand product adoption within existing accounts. The ideal candidate will be proactive in building relationships, identifying value-driven opportunities, and collaborating cross-functionally to drive success for our customers and PAR. Position Location: Remote USA Reports To: Manager, Franchise Account Management What We’re Looking For: Requirements: • 3+ years in account management, account executive, or a related role • SaaS or Restaurant tech industry experience required • Experience navigating complex mid-market accounts ($200-800 million in revenue) and engaging multiple stakeholders • Strong communication and presentation skills • Self-starter with the ability to operate independently and think strategically • Strong technical acumen and proficiency with Salesforce, MS Office, and ERP systems • Bachelors degree in Business, Marketing, or a related field preferred Additional skills: • Consistently positive attitude and the ability to adapt to ambiguity • Proven track record of upselling and maintaining client relationships • Strong collaboration skills to work across GTM and Product teams • Deep interest in restaurant operations and a willingness to become an industry expert • Unleash your potential: What you will be doing and owning: • Act as a trusted partner to franchise clients, building long-term relationships • Lead strategic account management, including planning, upselling, and renewals • Partner with the Client Success Team to conduct regular business reviews • Maintain a deep understanding of PAR’s product suite and industry trends • Collaborate cross-functionally to align on customer needs and business goals • Monitor account health and proactively address challenges and opportunities • Provide product feedback to internal teams to enhance service delivery • Drive revenue growth and reduce churn in assigned accounts PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labors website. Remote Skills: Channel Strategies, Communication Skills, Cross-Functional, Customer Acquisition, Customer Churn, Customer Experience, Customer Relations, Customer Satisfaction, Develop and Maintain Customers, ERP (Enterprise Resource Planning), Franchise Management, Global Branding, Industry/Trade Analysis, Marketing, Microsoft Office, Presentation/Verbal Skills, Restaurant, Revenue Growth, Sales, Sales Management, Salesforce.com, Service Delivery, Software as a Service (SaaS), Strategic Accounts, Team Player, Up-Selling About the Company: PAR Technology

As a Marketing Coordinator, you will assist in the creation, editing, and publishing of various marketing content and support campaign logistics. You will also help coordinate events and maintain marketing systems to ensure efficient operations. | The ideal candidate should have 1-3 years of experience in marketing or a related field, with strong organizational and communication skills. Familiarity with design tools and proficiency in Microsoft Office are also important. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: PAR Engagement is seeking a Marketing Coordinator to support our dynamic and growing marketing team. This is an exciting opportunity for someone eager to start their marketing career and gain exposure to all areas of SaaS marketing—including product marketing, demand generation, content, events, and customer programs. This role is highly collaborative and will provide hands-on support across campaigns, programs, and day-to-day operations that enable PAR to scale its impact and connect with customers. Position Location: Austin, TX Reports To: Sr. Manager, Customer Marketing What We’re Looking For: 1–3 years of experience in marketing, communications, or a related field (internships and early-career roles count). Strong organizational and project management skills; ability to juggle multiple tasks and deadlines. Excellent written and verbal communication skills. Familiarity with design tools (e.g., Canva, PowerPoint, Adobe Creative Suite) and an eye for layout, branding, and visual storytelling. Proficiency in Microsoft Office, bonus if familiar with Salesforce or similar. Self-starter with a collaborative mindset—ready to support teammates, take initiative, and learn new skills. Unleash your potential: What you will be doing and owning As Marketing Coordinator, you will: Assist in the creation, editing, and publishing of marketing content (blogs, emails, case studies, social posts, sales collateral). Support the Voice of Customer program by gathering, organizing, and sharing feedback from marketers, developers, and end-users. Help design and polish presentations, decks, and marketing assets to ensure consistent, on-brand storytelling. Support campaign logistics, including asset tracking, timelines, and reporting. Assist with event coordination for webinars, tradeshows, and customer events. Maintain and update marketing systems, lists, and dashboards. Partner with product marketing, demand gen, and design teams to ensure smooth execution of launches and campaigns. Provide general administrative support to the marketing team, ensuring alignment and efficiency. Interview Process Interview #1: Phone Screen with Talent Acquisition Team (via Microsoft Teams) Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Director of Marketing, including a presentation (via Microsoft Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Create and maintain developer-focused product documentation, manage user assistance assets and community forums, collaborate cross-functionally, and improve documentation workflows. | 5-7 years technical writing with at least 1 year on developer documentation, leadership skills, experience with developer portals, programming fundamentals, and familiarity with content management and collaboration tools. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: As a senior technical writer on the Product team, you will be responsible for creating and improving the PAR Engagement documentation, information architecture, and supplemental resources that our customers and customer-success engineers use when building and implementing solutions. You will support customers and third-party vendors integrating with PAR Engagement through developer documentation, product user guides, support knowledge base, community forums, and training materials. Your role will include updating, maintaining, enhancing, and coordinating our various user-assistance assets and information portals, as well as managing and moderating our interactive user Q&A communities. You will be joining a cross-functional team and collaborating with members of the Engineering, Product Management, and Customer Support teams. This is an excellent opportunity for a hands-on senior technical writer who is interested in creating product documentation that will have a great impact on both external and internal teams. Position Location: Remote, United States Reports To: Sr. Manager, Product Ops & Documentation What We’re Looking For: Requirements: • 5-7 years of technical writing experience, with at least 1 year focused on publishing web or mobile API, SDK, and otherwise developer-focused documentation • Assertiveness as an experienced leader who can effectively chase down information from subject matter experts (SMEs) as well as recommend and implement content-management tools, processes, and best practices • At least 1 successful developer portal project and at least 1 public developer portal that can be shared in the portfolio or resume submission • Basic understanding of computer programming fundamentals • Excellent written and verbal communication skills • Strong knowledge of technical writing best practices • Advanced understanding of information architecture and content management • Experience creating content for a variety of target audiences • Passion for developing clear, concise, and accurate documentation deliverables Additional skills: • Familiarity with “docs-as-code” concepts (e.g., single-sourcing, content reuse, source control, and build automation) • Experience with Jira, Confluence, Salesforce, GitHub, Stack Overflow, and markdown • Knowledge of curriculum design, contextual help, and training materials (e.g., video tutorials) • Understanding of Agile software-development processes and project-management methodologies • Experience creating documentation for B2B enterprise software or marketing / customer engagement management software • Experience with restaurant or retail point-of-sale (POS) systems • Experience working as a cashier in an in-person retail or hospitality business (e.g., restaurant, grocery store, hotel) Unleash your potential: What you will be doing and owning: • Become an expert on the PAR Engagement products • Identify and develop use cases for customers and partners • Create conceptual, how-to, and reference topics for product documentation and user assistance • Produce and maintain help topics that are published to customer-facing information portals • Lead community-management efforts on Q&A platforms like Stack Overflow, moderating content and increasing participation and engagement • Become an active contributor on both internal and external knowledge communities • Chase down information from subject matter experts (SMEs) • Ensure content is accurate and consistent across various information portals • Lead the development, implementation, and integration of AI tooling on the various information portals • Identify and close documentation gaps • Develop samples and tutorials that supplement the product documentation • Improve information architecture and documentation workflows/processes • Collaborate with UX designers and developers to enhance the usability and accessibility of AI chatbots and portals • Collaborate across teams to deliver the best content and communication strategies for PAR Engagement, both internally and externally • Act as a liaison across various internal teams to ensure coordination and alignment Interview Process: • Interview #1: Phone Screen with Talent Acquisition Team • Interview #2: Video interview with the Hiring Manager (via MS Teams) • Interview #3: Video interview with the Documentation Team (via MS Teams) • Interview #4: Video interview with additional team members (via MS Teams) Note: Candidates may be asked to submit 3-5 samples of work that they produced with their own writing before being considered for interviews with the hiring manager and team. PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Create and maintain developer-focused and user documentation, manage community Q&A platforms, improve documentation workflows, and collaborate cross-functionally to support PAR Engagement products. | 5-7 years technical writing with at least 1 year on developer documentation, leadership in content management, understanding of programming fundamentals, excellent communication, and experience with relevant tools and Agile processes. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description As a senior technical writer on the Product team, you will be responsible for creating and improving the PAR Engagement documentation, information architecture, and supplemental resources that our customers and customer-success engineers use when building and implementing solutions. You will support customers and third-party vendors integrating with PAR Engagement through developer documentation, product user guides, support knowledge base, community forums, and training materials. Your role will include updating, maintaining, enhancing, and coordinating our various user-assistance assets and information portals, as well as managing and moderating our interactive user Q&A communities. You will be joining a cross-functional team and collaborating with members of the Engineering, Product Management, and Customer Support teams. This is an excellent opportunity for a hands-on senior technical writer who is interested in creating product documentation that will have a great impact on both external and internal teams. Position Location: Remote, United States Reports To Sr. Manager, Product Ops & Documentation Requirements What We’re Looking For: • 5-7 years of technical writing experience, with at least 1 year focused on publishing web or mobile API, SDK, and otherwise developer-focused documentation • Assertiveness as an experienced leader who can effectively chase down information from subject matter experts (SMEs) as well as recommend and implement content-management tools, processes, and best practices • At least 1 successful developer portal project and at least 1 public developer portal that can be shared in the portfolio or resume submission • Basic understanding of computer programming fundamentals • Excellent written and verbal communication skills • Strong knowledge of technical writing best practices • Advanced understanding of information architecture and content management • Experience creating content for a variety of target audiences • Passion for developing clear, concise, and accurate documentation deliverables Additional Skills • Familiarity with “docs-as-code” concepts (e.g., single-sourcing, content reuse, source control, and build automation) • Experience with Jira, Confluence, Salesforce, GitHub, Stack Overflow, and markdown • Knowledge of curriculum design, contextual help, and training materials (e.g., video tutorials) • Understanding of Agile software-development processes and project-management methodologies • Experience creating documentation for B2B enterprise software or marketing / customer engagement management software • Experience with restaurant or retail point-of-sale (POS) systems • Experience working as a cashier in an in-person retail or hospitality business (e.g., restaurant, grocery store, hotel) Unleash your potential: What you will be doing and owning: • Become an expert on the PAR Engagement products • Identify and develop use cases for customers and partners • Create conceptual, how-to, and reference topics for product documentation and user assistance • Produce and maintain help topics that are published to customer-facing information portals • Lead community-management efforts on Q&A platforms like Stack Overflow, moderating content and increasing participation and engagement • Become an active contributor on both internal and external knowledge communities • Chase down information from subject matter experts (SMEs) • Ensure content is accurate and consistent across various information portals • Lead the development, implementation, and integration of AI tooling on the various information portals • Identify and close documentation gaps • Develop samples and tutorials that supplement the product documentation • Improve information architecture and documentation workflows/processes • Collaborate with UX designers and developers to enhance the usability and accessibility of AI chatbots and portals • Collaborate across teams to deliver the best content and communication strategies for PAR Engagement, both internally and externally • Act as a liaison across various internal teams to ensure coordination and alignment Interview Process • Interview #1: Phone Screen with Talent Acquisition Team • Interview #2: Video interview with the Hiring Manager (via MS Teams) • Interview #3: Video interview with the Documentation Team (via MS Teams) • Interview #4: Video interview with additional team members (via MS Teams) Note: Candidates may be asked to submit 3-5 samples of work that they produced with their own writing before being considered for interviews with the hiring manager and team. PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. Compensation Range: $85K - $100K

Manage and support customer loyalty and rewards programs by collaborating across teams to analyze data, implement program designs, and communicate recommendations to increase adoption and customer success. | 1-3 years professional experience, bachelor's degree or equivalent, strong communication and organizational skills, ability to work cross-functionally, and a desire to grow within the company. | For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. Position Description: The Loyalty & Rewards Program Manager (AKA Associate Technical Program Manager) plays an integral part in guiding PAR Retails customers to achieve their business objectives utilizing the Open Commerce platform. You will work collaboratively across Customer Success, Product, and Data & Insights teams to thoughtfully interpret data, strategically present recommendations to increase adoption of new and existing functionality, and precisely implement program designs. No two days will be the same in this role and your excitement for creatively approaching new challenges will make you successful. Position Location: Remotely based in the USA within one of the following cities: • Philadelphia, PA • New Hartford, NY • Austin, TX • San Diego, CA • Chicago, IL • Minneapolis, MN You must be located within driving distance of a major airport as you may be needed to travel via air from time to time for onsite customer visits Reports To: • Director, Technical Program Management What We’re Looking For: Requirements: • 1-3 years industry or related professional experience • Bachelor’s degree or equivalent • Ability to work across a variety of internal teams to help deliver outcomes for our customers • Desire to grow into a larger role on the PAR Retail team • Interest in customer engagement and how digital programs help to build stronger customer relationships • Strong writing, communication, organization and facilitation skills • Detail-oriented self-starter, capable of prioritizing in a fast-paced environment and pursuing solutions • Ability to meet deadline and to consider both big picture strategy and minute, tactical details • Value quality and consistency, with an emphasis on continued personal and professional growth • Passionate about understanding your customers’ targeted business outcomes and making them successful • Obsession with the details, with finding and squashing risk, with seeking solutions that work for your customer and PAR Retails business, and offering proactive support • Willing to approach unfamiliar problems with an openness and determination to learn new skills and subject matter • High emotional intelligence and interpersonal skills Additional skills: • Ability to explain technical concepts, risks and issues in a business-friendly manner that helps cross-functional teams understand and take action • Experience with customer relationship management • Basic knowledge of SQL is a plus, but not required Unleash your potential: What you will be doing and owning: • Understand PAR Retails technology platform and products and work with other Technical Program Managers to help customers leverage key functionality to drive business results • Support Customer Success Team in confidently, and carefully coordinating implementation details, and onboarding requirements for multiple customer accounts • Support Technical Program Management team in delivering customer reporting, producing insightful analysis of program data, and communicating data-driven recommendations to customers • Work with PAR Retails Product & Engineering teams to understand, test and communicate future and new platform functionalities • Demonstrate the desire to learn industry trends, best practices and challenges in order to contextually evaluate customer program performance • Support Customer Success Team in producing case studies for internal and external use • Anticipate stakeholder concerns and other risks, in order to bring attention to the team for resolution PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labors website. Remote Skills: Best Practices, Communication Skills, Computer Networks, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Detail Oriented, Establish Priorities, Global Branding, Industry/Trade Analysis, Interpersonal Skills, Loyalty Programs, Onboarding, Organizational Skills, Product Engineering, Program Evaluation, Project/Program Management, Restaurant, Retail, Retail Management, Risk, SQL (Structured Query Language), Sales, Technical Leadership, Technical Support, Testing, Time Management, Writing Skills About the Company: PAR Technology