Pano AI

Develop and enhance mobile app features for wildfire detection using frontend and mobile technologies. | 5-10 years frontend and mobile development experience with strong React skills and technical background. | A leadership company in AI-driven wildfire detection seeks a Frontend & Mobile Engineer to enhance its mobile app for wildfire detection. Ideal candidates will have 5-10 years of experience in Frontend and Mobile development, strong React skills, and a solid technical background. You will work collaboratively with various teams to build features, maintain code quality, and ensure accessibility. This role offers competitive compensation, including stock options and comprehensive benefits. #J-18808-Ljbffr

Manage post-sale relationships to ensure product adoption and drive customer satisfaction and expansion. | Bachelor's degree and 7+ years in technology consulting or account management with SaaS experience and enterprise customer management. | Help us tackle the growing wildfire crisis with the latest advancements in AI and IoT Who we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 175+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI has been recognized by Fast Company as one of the Top 10 Most Innovative AI Companies in 2023, and as one of the Top 50 Most Innovative Companies of 2026—ranking #1 in the Sustainability category. The company was also named to TIME’s list of the 100 Most Influential Companies of 2025 and identified by MIT Technology Review as one of the top 15 climate tech companies to watch in 2024. Pano AI has been featured in leading publications, including The Wall Street Journal, Bloomberg, and CNBC. The company serves dozens of government and enterprise customers across 16 U.S. states, five Australian states, and British Columbia, Canada, and currently monitors more than 50 million acres of land worldwide. It has raised $89 million in venture capital from investors including Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/. The Role Pano AI seeks an experienced Senior Customer Success Manager (CSM) to help us better serve both new and existing clients, during an exciting early growth phase of the business. You will be an experienced professional who is driven, well versed in climate tech, safety and/or disaster relief, passionate about the environment, and able to navigate and negotiate complex regulatory and buying environments. Following years of increasingly catastrophic climate disasters, we’re now in the midst of one of the greatest paradigm changes in the past century with the entire disaster preparedness space being re-imagined and restructured. This critical role within Pano’s Go-to-Market team will help empower and accelerate this change. You will own the utility customer relationship post initial sale – including partnering with internal Operations team members during installation of Pano camera hardware as well as ongoing delivery of our cutting-edge product. You will build and maintain strong customer relationships, and serve as a trusted partner to both your customers and internal teams to maintain account health. This is an ideal job for someone who has a passion for working with large enterprise customers, exercises stellar business judgment, is an effective multi-tasker and a strategic thinker. What you’ll do Ensure swift execution of new Pano station installations by partnering closely with the internal Operations team and facilitating necessary actions with Sales and Operations teams Drive ongoing account management to ensure customer satisfaction and drive additional expansion opportunities Expertly navigate a SaaS business by skillfully managing the expectations of both your team and customers, and making thoughtful choices that align business goals with client needs Actively learn our clients needs to deliver the best solutions to their goals Partner with Sales to support successful renewals and expansions in line with Pano’s “land and expand” strategy Creatively problem solve when difficult situations arise and help client and internal team members resolve delivery challenges Regularly present critical findings, strategic planning, and sometimes difficult information to clients.. Foster effective decision-making and operational excellence across the business by building relationships and helping internal teams understand client priorities and business context Maintain strong relationships with clients to ensure streamlined project implementation, review ongoing needs, provide timely solutions, and recommendations to help achieve success and drive adoption Deeply understand the product suite, service offerings and functionality to enable effective communication of capabilities to clients Actively contribute to the refinement and development of new product features and service offerings by working closely with Product and Engineering What you’ll bring BS or BA degree. MBA, MS or relevant experience preferred. At least 7 years of professional experience in technology consulting or account management, with a strong preference for experience within a SaaS or enterprise software-related field Proficient in direct customer interaction, fostering robust client connections, and delivering persuasive presentations. Demonstrated track record of assisting Fortune 1000 or customers with 7-figure+ in recurring revenue to discover optimal solutions. You have a worked or led a team in a cross-functional work environment, and a knack for “getting things done” in a fast-paced environment Skillful at managing multiple high-priority projects, adept at multitasking, and maintaining meticulous attention to detail. The ideal candidate will be passionate about environmental issues Travel expectations approximately 10% to 20% Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.

Drive and manage hardware new product introduction and post ramp qualification efforts, coordinate cross-team schedules and communications, and support site installations. | Bachelor's degree, 2+ years in technical program management at a technology manufacturer, 4+ years project management experience, strong communication and organizational skills, and ability to work across dispersed teams. | Who we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, drier fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 130+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We’ve also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/. The Role Pano is searching for a Program Manager to support Hardware New Product Introduction (NPI) efforts and support the process of deploying Pano Stations for customers in the United States, Canada and Australia. You will be a true team leader, adaptable, self motivated and able to work in a highly active work environment. Reporting to the Manager of New Product Introduction, you will be a force multiplier for the team and responsible for enabling Pano’s NPI development efforts. This is an opportunity to gain hands-on experience in a successful, fast paced startup environment, all while working on a meaningful and urgent problem. What you'll do • Serve as the Technical Program Manager to drive and manage HW New Product Introduction (NPI) and Post Ramp Qual (PRQ) efforts for Pano, while supporting the larger program management team at Pano. • Drive and coordinate program management efforts to drive overall program schedules, develop and improve hardware product development processes. • Drive build readiness, coordinate test plan development and material readiness for NPI and PRQ builds. • Establish robust risk management processes, proactively manage internal and external escalations and provide timely and actionable program communications across the Pano organization to achieve on-time and on-quality execution of NPI and PRQ builds. • Partner with internal organizations including Engineering, Supply Chain, Field Operations, Sales, Program Management and Operations to align on key business terms and solidify implementation plans. • Drive efforts to coordinate and manage HW certification to qualify NPI efforts for deployment. • Develop and document best practices for developing new HW NPI programs and PRQ efforts. Own and drive program escalations across Pano internal and external teams and partners. • Identify operational pain points and improvement opportunities across internal and external processes and workflows and drive improvements across multiple teams and functions. • Support, drive and coordinate site installation activities to ensure the timely deployment of our camera installations. • Ability to travel domestically and internationally as needed (up to 20% at times). What you'll bring • Bachelor degree in Business or Technology required, Masters preferred. • 2+ years experience developing and shipping complex technical programs at a technology related manufacturer. • 4+ years of project management experience. • Strong working knowledge of Microsoft Office. • Extensive experience using project management software such as MS Project, Jira. • Proactive and highly self motivated; good critical thinking skills with strong attention to detail. • Strong analytical skills and ability to synthesize large amounts of information from multiple sources to draw conclusions. • Excellent written and verbal communications skills with ability to simplify and explain complex problems, with a willingness to challenge when necessary. • Superior organizational skills and time management abilities, with ability to juggle multiple projects and priorities at the same time. • Experience working as part of a geographically dispersed team, across multiple time zones. • Ability to work independently and with others. Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Develop and improve custom embedded Linux OS for edge wildfire detection devices, debug field issues, and enhance system uptime and reliability. | 7+ years software engineering, 2+ years Python, embedded Linux OS build/deploy experience, strong Linux fundamentals, Bash scripting, located in Pacific or Mountain time zone. | Who we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 100+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We’ve also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/. The Role: Want to build technology that helps stop wildfires? As a Senior Software Engineer, Embedded Linux at Pano, you'll develop critical systems that give first responders precious minutes when they matter most. You'll enhance our network of cloud-connected edge computers that serve as digital watchtowers across wilderness areas, working with our custom Linux OS to enable faster fire detection and response. This isn't just another software engineering role – you'll solve complex technical challenges while knowing that every improvement you make could mean the difference between a small containable fire and a major disaster. Working at the intersection of embedded Linux, IoT, and AI, you'll be part of a mission that's becoming increasingly critical in our changing climate. What you'll do • Continually improve on the existing custom Linux OS that runs Pano’s edge computers • Develop new features to enable faster and more accurate wildfire detections • Participate and drive critical decisions on adopting new tools and patterns to improve uptime and reliability • Ongoing debug and resolution of field issues What you'll bring • 7+ years of software engineering experience plus a BS in Computer Science or equivalent • 2+ years of experience programming in Python • Proficient in scripting with Bash • Experience with building, maintaining and deploying embedded Linux operating systems • Strong Linux fundamentals • Experience with an embedded system toolchain, like Yocto or Buildroot • Proven ability to troubleshoot and resolve technical issues in complex systems • Ability to communicate effectively within the team and across the organization while sharing insights and updates and collaborating to achieve project goals • Must be located in the Pacific or Mountain time zone Preferred Skills • Experience with Google Cloud • Experience working with cellular communications • Experience working with sensors like cameras • Experience with IoT networking Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive health insurance, paid time off, and 401k. Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.